Re: [LegacyUG] Contact Legacy to get my membership number

[Sherry]

They're swamped. Email *either* supp...@legacyfamilytree.com or
sa...@legacyfamilytree.com. Please, not both!!!

Sherry



On Wed, Apr 19, 2017 at 8:06 AM, Cynthia N. Russell <
fergusresearc...@gmail.com> wrote:

> Is there a phone number for Legacy tech?  I have tried the steps suggested
> and I am getting no where.  Time is limited for me as I depart tomorrow
> with laptop and Legacy that needs to be updated and backed up before I
> depart, but can't.
>
> Thanking you in advance,
> C Russell
>
> Cynthia Dodd Nichols Russell
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Contact Legacy to get my membership number

[Michele/Support]

Here is the link for the upgrade information…

 

http://legacy.familytreewebinars.com/upgrade-to-legacy-9-c335.php  

 

You will use your Legacy 8 customer number to get the upgrade pricing.  If you 
send an email to supp...@legacyfamilytree.com 
<mailto:supp...@legacyfamilytree.com>  and put ATTN: Michele I will pull the 
ticket so that I can get your Legacy 8 customer number to you quickly.

 

 

 

Michele Simmons Lewis, CG

Legacy Family Tree

 <mailto:mich...@legacyfamilytree.com> mich...@legacyfamilytree.com 

 <http://www.legacyfamilytree.com/> www.legacyfamilytree.com  

 

Certified Genealogist is a registered trademark and the designation CG is a 
service mark of the Board for Certification of Genealogists®, used under 
license by Board certificants who meet competency standards.

 

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Cynthia N. Russell
Sent: Wednesday, April 19, 2017 11:07 AM
To: Legacy User Group <legacyusergroup@legacyusers.com>
Subject: Re: [LegacyUG] Contact Legacy to get my membership number

 

Is there a phone number for Legacy tech?  I have tried the steps suggested and 
I am getting no where.  Time is limited for me as I depart tomorrow with laptop 
and Legacy that needs to be updated and backed up before I depart, but can't.

 

Thanking you in advance,

C Russell




Cynthia Dodd Nichols Russell

great-great-great-great-granddaughter of Francis FERGUS 1752 Co Tyrone, 
IRE-1841 Tennessee/USA

great-great-great-granddaughter of General James FERGUS 1783 Pennsylvania/USA 
-1855 Ohio/USA

The Village at Bay Ridge, 3950 Scenic Ridge Drive, #317, Traverse City, MI 
(Michigan) 49684/USA, new phone number 231.463.4343  FaceBook: Cynthia 
Nichols Russell

fergusresearc...@gmail.com <mailto:fergusresearc...@gmail.com> 

 

On Tue, Apr 18, 2017 at 3:22 PM, Sherry <hot.rod.w...@gmail.com 
<mailto:hot.rod.w...@gmail.com> > wrote:

Your v8 number won't unlock the Deluxe features for v9. You'll need to order an 
upgrade to get a v9 Deluxe number.

However you do need it to purchase the upgrade Support can give you that 
information.

 

Sherry

 

On Tue, Apr 18, 2017 at 12:18 PM, Cynthia N. Russell 
<fergusresearc...@gmail.com <mailto:fergusresearc...@gmail.com> > wrote:

Since purchasing Legacy 8.0 I have moved and have no idea where my CD might be 
or if I purchased it through a download.  I vaguely remember doing that . . . 
but, where my number is, I have no idea.  I already downloaded the Standard 
edition of 9.0. Do I need to reinstall 8.0 to find the number?

 

I need very simple steps to follow as I am 78 years young.

 

Thanking you in advance for your assistance and suggestions!

 

C.N. Russell

 

 


--

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com <mailto:LegacyUserGroup@legacyusers.com> 
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

 

-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Contact Legacy to get my membership number

[Cynthia N. Russell]

Is there a phone number for Legacy tech?  I have tried the steps suggested
and I am getting no where.  Time is limited for me as I depart tomorrow
with laptop and Legacy that needs to be updated and backed up before I
depart, but can't.

Thanking you in advance,
C Russell

Cynthia Dodd Nichols Russell
great-great-great-great-granddaughter of Francis FERGUS 1752 Co Tyrone,
IRE-1841 Tennessee/USA
great-great-great-granddaughter of General James FERGUS 1783
Pennsylvania/USA -1855 Ohio/USA
The Village at Bay Ridge, 3950 Scenic Ridge Drive, #317, Traverse City, MI
(Michigan) 49684/USA, *new phone number* 231.463.4343  FaceBook:
Cynthia Nichols Russell
fergusresearc...@gmail.com

On Tue, Apr 18, 2017 at 3:22 PM, Sherry  wrote:

> Your v8 number won't unlock the Deluxe features for v9. You'll need to
> order an upgrade to get a v9 Deluxe number.
>
> However you do need it to purchase the upgrade Support can give you
> that information.
>
> Sherry
>
> On Tue, Apr 18, 2017 at 12:18 PM, Cynthia N. Russell <
> fergusresearc...@gmail.com> wrote:
>
>> Since purchasing Legacy 8.0 I have moved and have no idea where my CD
>> might be or if I purchased it through a download.  I vaguely remember doing
>> that . . . but, where my number is, I have no idea.  I already downloaded
>> the Standard edition of 9.0. Do I need to reinstall 8.0 to find the number?
>>
>> I need very simple steps to follow as I am 78 years young.
>>
>> Thanking you in advance for your assistance and suggestions!
>>
>> C.N. Russell
>>
>>
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe http://legacyusers.com/
> mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Re: [LegacyUG] Contact Legacy to get my membership number

[Sherry]

Your v8 number won't unlock the Deluxe features for v9. You'll need to
order an upgrade to get a v9 Deluxe number.

However you do need it to purchase the upgrade Support can give you
that information.

Sherry

On Tue, Apr 18, 2017 at 12:18 PM, Cynthia N. Russell <
fergusresearc...@gmail.com> wrote:

> Since purchasing Legacy 8.0 I have moved and have no idea where my CD
> might be or if I purchased it through a download.  I vaguely remember doing
> that . . . but, where my number is, I have no idea.  I already downloaded
> the Standard edition of 9.0. Do I need to reinstall 8.0 to find the number?
>
> I need very simple steps to follow as I am 78 years young.
>
> Thanking you in advance for your assistance and suggestions!
>
> C.N. Russell
>
>
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/

[LegacyUG] Contact Legacy to get my membership number

[Cynthia N. Russell]

Since purchasing Legacy 8.0 I have moved and have no idea where my CD might
be or if I purchased it through a download.  I vaguely remember doing that
. . . but, where my number is, I have no idea.  I already downloaded the
Standard edition of 9.0. Do I need to reinstall 8.0 to find the number?

I need very simple steps to follow as I am 78 years young.

Thanking you in advance for your assistance and suggestions!

C.N. Russell


Cynthia Dodd Nichols Russell
great-great-great-great-granddaughter of Francis FERGUS 1752 Co Tyrone,
IRE-1841 Tennessee/USA
great-great-great-granddaughter of General James FERGUS 1783
Pennsylvania/USA -1855 Ohio/USA
The Village at Bay Ridge, 3950 Scenic Ridge Drive, #317, Traverse City, MI
(Michigan) 49684/USA, *new phone number* 231.463.4343  FaceBook:
Cynthia Nichols Russell
fergusresearc...@gmail.com
-- 

LegacyUserGroup mailing list
LegacyUserGroup@legacyusers.com
To manage your subscription and unsubscribe 
http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
Archives at:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/