Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Sue Jamieson]

I'm sold on that idea and am looking into it right now.  I'm so glad to be
part of this group.  Very helpful, indeed.

On Sun, Feb 25, 2018 at 7:34 AM, Art Womer  wrote:

> Hi Group!
> Your best best is to buy a 1 terabyte external HD to bu to. Clouds are
> nice, but as you can see, can create havoc, especially when you get those
> error messages in anything but plain ol' English. Most good electronics
> stores have these drives for about 50$. Get one and back-up, then back-up
> your back-ups.
>
>
> Art
>
> On Sun, Feb 25, 2018 at 6:10 AM, Sue Jamieson 
> wrote:
>
>> Thank you for your advice. I do worry about all my work.  I'm going to
>> look into an external drive, as well.
>>
>> On Sat, Feb 24, 2018 at 10:37 PM, gbh  wrote:
>>
>>> It really doesn't matter whether you use Legacy cloud or Dropbox, they
>>> are both still considered to be "in the cloud". They are not under your
>>> control. They are "out there somewhere" and can disappear at any time,
>>> without warning.
>>>
>>> Backing up to a file on your computer certainly is not very wise. It may
>>> help, a little, but when your computer dies (and I mean 'when'), you will
>>> lose everything on your computer, including these files. The only safe way
>>> to backup is on an external drive, which you keep somewhere safe,
>>> preferably off-site. To be truly safe, you should rotate these drives so
>>> you have the last TWO backups saved.
>>>
>>> I worked in an accounting office, and you can imagine how many entries
>>> we made during the course of business in a day. We made a backup every day,
>>> and every week, and kept these discs filed away off site. There were
>>> several times that we needed to go back to a certain date, and start over.
>>> Glad we had those files saved!
>>>
>>> You won't worry about it until you need it! [when it is too late] Don't
>>> wait until then.
>>>
>>>
>>>
>>> *Sent:* Saturday, February 24, 2018 at 5:47 PM
>>> *From:* "Sue Jamieson" 
>>> *To:* "Legacy User Group" 
>>>
>>> *Subject:* Re: [LegacyUG] Error message cannot backup to Legacy cloud
>>> 5.0
>>> I wouldn't mind getting off the Legacy cloud and just backing up to
>>> dropbox.  I wouldn't know how to delete the info on the Legacy cloud
>>> though.  Is that possible or feasible, do you think?
>>>
>>> On Sat, Feb 24, 2018 at 7:43 PM, Henk 
>>> wrote:
>>>>
>>>> It’s all off-computer, on some server somewhere….. Personally I believe
>>>> the data is safe but some of my living family members can’t sleep at night
>>>> by the thought that I have all their personal information on my computer,
>>>> let alone if I would have a copy of it somewhere in whatever cloud…. I have
>>>> a backup on my computer and periodically back everything up on a removable
>>>> harddisk, which is stored sits in my documents safe. Nothing in Dropbox or
>>>> even the Legacy Cloud.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com]
>>>> *On Behalf Of *Sue Jamieson
>>>> *Sent:* Sunday, 25 February 2018 11:38 AM
>>>>
>>>> *To:* Legacy User Group
>>>> *Subject:* Re: [LegacyUG] Error message cannot backup to Legacy cloud
>>>> 5.0
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> I'm not sure.  I just started with Legacy a couple of weeks ago and am
>>>> learning.  I have a dropbox backup.  Maybe I should be backing up to that
>>>> instead??
>>>>
>>>>
>>>>
>>>> On Sat, Feb 24, 2018 at 7:33 PM, Henk 
>>>> wrote:
>>>>
>>>> What do you think about privacy concerns regarding those off-computer
>>>> (Cloud) backups?
>>>>
>>>>
>>>>
>>>> *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com]
>>>> *On Behalf Of *Cathy Pinner
>>>> *Sent:* Sunday, 25 February 2018 11:30 AM
>>>> *To:* Legacy User Group
>>>> *Subject:* Re: [LegacyUG] Error message cannot backup to Legacy cloud
>>>> 5.0
>>>>
>>>>
>>>>
>>>> There's a problem with the server at the moment (or was).
>>>> When you get an error like th

Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Henk]

OK Cathy, thanks. Never to old to learn something! ☺

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Cathy Pinner
Sent: Sunday, 25 February 2018 12:33 PM
To: Legacy User Group
Subject: Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

The Legacy Cloud is as secure as other cloud storage which means it's secure.
Cloud storage is different from putting something on a website.

Cathy

Sue Jamieson wrote:


Thank you, Henk.  I don't think I'll worry about it too much right
now.  My son laughs at my paranoia about identity theft.  When I set
up the Legacy a couple of weeks ago, I just thought it was necessary
to back up to the Legacy cloud.  Oh well.

On Sat, Feb 24, 2018 at 7:56 PM, Henk mailto:henk.bastiaa...@hotmail.com<mailto:henk.bastiaa...@hotmail.com%20%0b%3cmailto:henk.bastiaa...@hotmail.com>>>
 wrote:

Yes, it is but I can’t tell you exactly how. I don’t use the Cloud
(also not the non-Legacy cloud) ever because it is all a bit hazy,
even as I have spent a lifetime in IT as a Microsoft and Novell
engineer.

__ __

*From:*LegacyUserGroup
[mailto:legacyusergroup-boun...@legacyusers.com

<mailto:legacyusergroup-boun...@legacyusers.com><mailto:legacyusergroup-boun...@legacyusers.com%0b
   %20%3cmailto:legacyusergroup-boun...@legacyusers.com%3e>] *On Behalf Of
*Sue Jamieson
*Sent:* Sunday, 25 February 2018 11:48 AM


*To:* Legacy User Group
*Subject:* Re: [LegacyUG] Error message cannot backup to Legacy
cloud 5.0

__ __

I wouldn't mind getting off the Legacy cloud and just backing up
to dropbox.  I wouldn't know how to delete the info on the Legacy
cloud though.  Is that possible or feasible, do you think?

__ __

On Sat, Feb 24, 2018 at 7 :43 PM, Henk mailto:henk.bastiaa...@hotmail.com<mailto:henk.bastiaa...@hotmail.com%0b   
%20%3cmailto:henk.bastiaa...@hotmail.com>>> wrote:

It’s all off-computer, on some server somewhere….. Personally I
believe the data is safe but some of my living family members
can’t sleep at night by the thought that I have all their personal
information on my computer, let alone if I would have a copy of it
somewhere in whatever cloud…. I have a backup on my computer and
periodically back everything up on a removable harddisk, which is
stored sits in my documents safe. Nothing in Dropbox or even the
Legacy Cloud.





*From:*LegacyUserGroup
[mailto:legacyusergroup-boun...@legacyusers.com
& nbsp;   
<mailto:legacyusergroup-boun...@legacyusers.com><mailto:legacyusergroup-boun...@legacyusers.com%0b&%20nbsp;
  %20%3cmailto:legacyusergroup-boun...@legacyusers.com%3e>] *On Behalf Of
*Sue Jamieson
*Sent:* Sunday, 25 February 2018 11:38 AM


*To:* Legacy User Group
*Subject:* Re: [LegacyUG] Error message cannot backup to Legacy
cloud 5.0



I'm not sure.  I just started with Legacy a couple of weeks ago
and am learning.  I have a dropbox backup.  Maybe I should be
backing up to that instead??



On Sat, Feb 24, 2018 at 7:33 PM, Henk mailto:henk.bastiaa...@hotmail.com<mailto:henk.bastiaa...@hotmail.com%0b   
%20%3cmailto:henk.bastiaa...@hotmail.com>>> wrote:

What do you think about privacy concerns regarding those
off-computer ( Cloud) backups? 



*From:*LegacyUserGroup
[mailto:legacyusergroup-boun...@legacyusers.com

<mailto:legacyusergroup-boun...@legacyusers.com><mailto:legacyusergroup-boun...@legacyusers.com%0b
   %20%3cmailto:legacyusergroup-boun...@legacyusers.com%3e>] *On Behalf Of
    *Cathy Pinner
*Sent:* Sunday, 25 February 2018 11:30 AM
*To:* Legacy User Group
*Subject:* Re: [LegacyUG] Error message cannot backup to Legacy
cloud 5.0



There's a problem with the server at the moment (or was).
When you get an error like this, that should be your first thought.

Note the cloud backup is just an extra backup. It shouldn't be
your only backup and it shouldn't be your only backup off your
computer.

Cathy

Sue Jamieson wrote:


Were you able to get it to work for you? That's the same message I
got, as well, but I didn't know what to do with it.  I still don't.

On Sat, Feb 24, 2018 at 6:56 PM, Carolyn Smith mailto:caris...@gmail.com

<mailto:caris...@gmail.com%20%0b%3cmailto:caris...@gmail.com<mailto:caris...@gmail.com%0b
   %20%3cmailto:caris...@gmail.com%0b   
%20%3cmailto:caris...@gmail.com%20%0b%3cmailto:caris...@gmail.com>>>> wrote:

I just found the message when I tried to send for a recovery
email.  (I have deleted my personal email.)

Failed to connect to MySQL: No connection could be made because
&nb sp; the targ

Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Sue Jamieson]

Once again, thank you.  I worry too much. I just want to enjoy learning
about my ancestors and having fun with the program.


On Sat, Feb 24, 2018 at 8:33 PM, Cathy Pinner  wrote:

> The Legacy Cloud is as secure as other cloud storage which means it's
> secure.
> Cloud storage is different from putting something on a website.
>
> Cathy
>
> Sue Jamieson wrote:
>
>
> Thank you, Henk.  I don't think I'll worry about it too much right
> now.  My son laughs at my paranoia about identity theft.  When I set
> up the Legacy a couple of weeks ago, I just thought it was necessary
> to back up to the Legacy cloud.  Oh well.
>
> On Sat, Feb 24, 2018 at 7:56 PM, Henk  <mailto:henk.bastiaa...@hotmail.com>> wrote:
>
> Yes, it is but I can’t tell you exactly how. I don’t use the Cloud
> (also not the non-Legacy cloud) ever because it is all a bit hazy,
> even as I have spent a lifetime in IT as a Microsoft and Novell
> engineer.
>
> __ __
>
> *From:*LegacyUserGroup
> [mailto:legacyusergroup-boun...@legacyusers.com
> <mailto:legacyusergroup-boun...@legacyusers.com>] *On Behalf Of
> *Sue Jamieson
> *Sent:* Sunday, 25 February 2018 11:48 AM
>
>
> *To:* Legacy User Group
> *Subject:* Re: [LegacyUG] Error message cannot backup to Legacy
> cloud 5.0
>
> __ __
>
> I wouldn't mind getting off the Legacy cloud and just backing up
> to dropbox.  I wouldn't know how to delete the info on the Legacy
> cloud though.  Is that possible or feasible, do you think?
>
> __ __
>
> On Sat, Feb 24, 2018 at 7 :43 PM, Henk  <mailto:henk.bastiaa...@hotmail.com>> wrote:
>
> It’s all off-computer, on some server somewhere….. Personally I
> believe the data is safe but some of my living family members
> can’t sleep at night by the thought that I have all their personal
> information on my computer, let alone if I would have a copy of it
> somewhere in whatever cloud…. I have a backup on my computer and
> periodically back everything up on a removable harddisk, which is
> stored sits in my documents safe. Nothing in Dropbox or even the
> Legacy Cloud.
>
> 
>
> 
>
> *From:*LegacyUserGroup
> [mailto:legacyusergroup-boun...@legacyusers.com
> & nbsp;   <mailto:legacyusergroup-boun...@legacyusers.com>] *On Behalf Of
> *Sue Jamieson
> *Sent:* Sunday, 25 February 2018 11:38 AM
>
>
> *To:* Legacy User Group
> *Subject:* Re: [LegacyUG] Error message cannot backup to Legacy
> cloud 5.0
>
> 
>
> I'm not sure.  I just started with Legacy a couple of weeks ago
> and am learning.  I have a dropbox backup.  Maybe I should be
> backing up to that instead??
>
> 
>
> On Sat, Feb 24, 2018 at 7:33 PM, Henk  <mailto:henk.bastiaa...@hotmail.com>> wrote:
>
> What do you think about privacy concerns regarding those
> off-computer ( Cloud) backups? ____
>
> 
>
> *From:*LegacyUserGroup
> [mailto:legacyusergroup-boun...@legacyusers.com
> <mailto:legacyusergroup-boun...@legacyusers.com>] *On Behalf Of
> *Cathy Pinner
> *Sent:* Sunday, 25 February 2018 11:30 AM
> *To:* Legacy User Group
> *Subject:* Re: [LegacyUG] Error message cannot backup to Legacy
> cloud 5.0
>
> 
>
> There's a problem with the server at the moment (or was).
> When you get an error like this, that should be your first thought.
>
> Note the cloud backup is just an extra backup. It shouldn't be
> your only backup and it shouldn't be your only backup off your
> computer.
>
> Cathy
>
> Sue Jamieson wrote:
>
>
> Were you able to get it to work for you? That's the same message I
> got, as well, but I didn't know what to do with it.  I still don't.
>
> On Sat, Feb 24, 2018 at 6:56 PM, Carolyn Smith  <mailto:caris...@gmail.com
> <mailto:caris...@gmail.com%20%0b%3cmailto:caris...@gmail.com>>> wrote:
>
> I just found the message when I tried to send for a recovery
> email.  (I have deleted my personal email.)
>
> Failed to connect to MySQL: No connection could be made because
> &nb sp; the target machine actively refused it. Failed to connect to
> MySQL: No c onnection could be made because the target machine
> actively refused it. Unable to query database in Error Handler
> INSERT INTO ErrorLog
> (Err_Numb,Error,Err_Msg,Page,Referer

Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Cathy Pinner]

The Legacy Cloud is as secure as other cloud storage which means it's 
secure.

Cloud storage is different from putting something on a website.

Cathy

Sue Jamieson wrote:


Thank you, Henk. I don't think I'll worry about it too much right
now. My son laughs at my paranoia about identity theft. When I set
up the Legacy a couple of weeks ago, I just thought it was necessary
to back up to the Legacy cloud. Oh well.

On Sat, Feb 24, 2018 at 7:56 PM, Henk mailto:henk.bastiaa...@hotmail.com>> wrote:

Yes, it is but I can’t tell you exactly how. I don’t use the Cloud
(also not the non-Legacy cloud) ever because it is all a bit hazy,
even as I have spent a lifetime in IT as a Microsoft and Novell
engineer.

__ __

*From:*LegacyUserGroup
[mailto:legacyusergroup-boun...@legacyusers.com
<mailto:legacyusergroup-boun...@legacyusers.com>] *On Behalf Of
*Sue Jamieson
*Sent:* Sunday, 25 February 2018 11:48 AM


*To:* Legacy User Group
*Subject:* Re: [LegacyUG] Error message cannot backup to Legacy
cloud 5.0

__ __

I wouldn't mind getting off the Legacy cloud and just backing up
to dropbox. I wouldn't know how to delete the info on the Legacy
cloud though. Is that possible or feasible, do you think?

__ __

On Sat, Feb 24, 2018 at 7:43 PM, Henk mailto:henk.bastiaa...@hotmail.com>> wrote:

It’s all off-computer, on some server somewhere….. Personally I
believe the data is safe but some of my living family members
can’t sleep at night by the thought that I have all their personal
information on my computer, let alone if I would have a copy of it
somewhere in whatever cloud…. I have a backup on my computer and
periodically back everything up on a removable harddisk, which is
stored sits in my documents safe. Nothing in Dropbox or even the
Legacy Cloud.





*From:*LegacyUserGroup
[mailto:legacyusergroup-boun...@legacyusers.com
<mailto:legacyusergroup-boun...@legacyusers.com>] *On Behalf Of
*Sue Jamieson
*Sent:* Sunday, 25 February 2018 11:38 AM


*To:* Legacy User Group
*Subject:* Re: [LegacyUG] Error message cannot backup to Legacy
cloud 5.0



I'm not sure. I just started with Legacy a couple of weeks ago
and am learning. I have a dropbox backup. Maybe I should be
backing up to that instead??



On Sat, Feb 24, 2018 at 7:33 PM, Henk mailto:henk.bastiaa...@hotmail.com>> wrote:

What do you think about privacy concerns regarding those
off-computer (Cloud) backups? 



*From:*LegacyUserGroup
[mailto:legacyusergroup-boun...@legacyusers.com
<mailto:legacyusergroup-boun...@legacyusers.com>] *On Behalf Of
*Cathy Pinner
*Sent:* Sunday, 25 February 2018 11:30 AM
*To:* Legacy User Group
*Subject:* Re: [LegacyUG] Error message cannot backup to Legacy
cloud 5.0



There's a problem with the server at the moment (or was).
When you get an error like this, that should be your first thought.

Note the cloud backup is just an extra backup. It shouldn't be
your only backup and it shouldn't be your only backup off your
computer.

Cathy

Sue Jamieson wrote:


Were you able to get it to work for you? That's the same message I
got, as well, but I didn't know what to do with it. I still don't.

On Sat, Feb 24, 2018 at 6:56 PM, Carolyn Smith mailto:caris...@gmail.com
<mailto:caris...@gmail.com%20%0b%3cmailto:caris...@gmail.com>>> wrote:

I just found the message when I tried to send for a recovery
email. (I have deleted my personal email.)

Failed to connect to MySQL: No connection could be made because
&nb sp; the target machine actively refused it. Failed to connect to
MySQL: No connection could be made because the target machine
actively refused it. Unable to query database in Error Handler
INSERT INTO ErrorLog
(Err_Numb,Error,Err_Msg,Page,Referer_Page,Remote_IP,UID,Debug)
VALUES ('24013','Database failure~~string(52) \"SELECT * FROM
Users WHERE Email=\'**\'\" ') ,'string(52) \"SELECT * FROM
Users WHERE Email=\'*'\" ')

Perhaps this will help identify the problem.
Carolyn Smith

On Sat, Feb 24, 2018 at 6:48 PM, Carolyn Smith mailto:caris...@gmail.com
<mailto:caris...@gmail.com%0b%C2%A0%C2%A0%C2%A0%20%3cmailto:caris...@gmail.com>>>
wrote:

Yes, I, too, cannot connect to Legacy Cloud - Something li ke
"Error 5" and cannot send a recovery email either. I am very
leery of trying anything, lest I lose the current file.

Carolyn

On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson
mailto:suejamiesonar...@gmail.com
<mailto:suejamiesonar...@gmail.com%0b%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%20%3cmailto:suejamiesonar...@gmail.com>>>
wrote:

I keep getting an error message and cannot backup to
Legacy cloud 5.0. Nor can I access the website for help.
Is anyone else having this problem today? I don't know
&nbs p; what to do next.

Thank you,

Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Sue Jamieson]

Thank you, Henk.  I don't think I'll worry about it too much right now.  My
son laughs at my paranoia about identity theft.  When I set up the Legacy a
couple of weeks ago, I just thought it was necessary to back up to the
Legacy cloud.  Oh well.

On Sat, Feb 24, 2018 at 7:56 PM, Henk  wrote:

> Yes, it is but I can’t tell you exactly how. I don’t use the Cloud (also
> not the non-Legacy cloud) ever because it is all a bit hazy, even as I have
> spent a lifetime in IT as a Microsoft and Novell engineer.
>
>
>
> *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] *On
> Behalf Of *Sue Jamieson
> *Sent:* Sunday, 25 February 2018 11:48 AM
>
> *To:* Legacy User Group
> *Subject:* Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0
>
>
>
> I wouldn't mind getting off the Legacy cloud and just backing up to
> dropbox.  I wouldn't know how to delete the info on the Legacy cloud
> though.  Is that possible or feasible, do you think?
>
>
>
> On Sat, Feb 24, 2018 at 7:43 PM, Henk  wrote:
>
> It’s all off-computer, on some server somewhere….. Personally I believe
> the data is safe but some of my living family members can’t sleep at night
> by the thought that I have all their personal information on my computer,
> let alone if I would have a copy of it somewhere in whatever cloud…. I have
> a backup on my computer and periodically back everything up on a removable
> harddisk, which is stored sits in my documents safe. Nothing in Dropbox or
> even the Legacy Cloud.
>
>
>
>
>
> *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] *On
> Behalf Of *Sue Jamieson
> *Sent:* Sunday, 25 February 2018 11:38 AM
>
>
> *To:* Legacy User Group
> *Subject:* Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0
>
>
>
> I'm not sure.  I just started with Legacy a couple of weeks ago and am
> learning.  I have a dropbox backup.  Maybe I should be backing up to that
> instead??
>
>
>
> On Sat, Feb 24, 2018 at 7:33 PM, Henk  wrote:
>
> What do you think about privacy concerns regarding those off-computer
> (Cloud) backups?
>
>
>
> *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] *On
> Behalf Of *Cathy Pinner
> *Sent:* Sunday, 25 February 2018 11:30 AM
> *To:* Legacy User Group
> *Subject:* Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0
>
>
>
> There's a problem with the server at the moment (or was).
> When you get an error like this, that should be your first thought.
>
> Note the cloud backup is just an extra backup. It shouldn't be your only
> backup and it shouldn't be your only backup off your computer.
>
> Cathy
>
> Sue Jamieson wrote:
>
>
> Were you able to get it to work for you? That's the same message I
> got, as well, but I didn't know what to do with it.  I still don't.
>
> On Sat, Feb 24, 2018 at 6:56 PM, Carolyn Smith  <mailto:caris...@gmail.com
> mailto:caris...@gmail.com>>> wrote:
>
> I just found the message when I tried to send for a recovery
> email.  (I have deleted my personal email.)
>
> Failed to connect to MySQL: No connection could be made because
>   &nb sp; the target machine actively refused it. Failed to connect to
> MySQL: No connection could be made because the target machine
> actively refused it. Unable to query database in Error Handler
> INSERT INTO ErrorLog
> (Err_Numb,Error,Err_Msg,Page,Referer_Page,Remote_IP,UID,Debug)
> VALUES ('24013','Database failure~~string(52) \"SELECT * FROM
> Users WHERE Email=\'**\'\" ') ,'string(52) \"SELECT * FROM
> Users WHERE Email=\'*'\" ')
>
> Perhaps this will help identify the problem.
> Carolyn Smith
>
> On Sat, Feb 24, 2018 at 6:48 PM, Carolyn Smith  <mailto:caris...@gmail.com
> mailto:caris...@gmail.com>>>
> wrote:
>
> Yes, I, too, cannot connect to Legacy Cloud - Something li ke
> "Error 5" and cannot send a recovery email either.  I am very
> leery of trying anything, lest I lose the current file.
>
> Carolyn
>
> On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson
>  <mailto:suejamiesonar...@gmail.com
> mailto:suejamiesonar...@gmail.com>>>
> wrote:
>
> I keep getting an error message and cannot backup to
> Legacy cloud 5.0.  Nor can I access the website for help.
> Is anyone else having this problem today?  I don't know
>  &nbs p;  what to do next.
>
>  

Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Henk]

Yes, it is but I can’t tell you exactly how. I don’t use the Cloud (also not 
the non-Legacy cloud) ever because it is all a bit hazy, even as I have spent a 
lifetime in IT as a Microsoft and Novell engineer.

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Sue Jamieson
Sent: Sunday, 25 February 2018 11:48 AM
To: Legacy User Group
Subject: Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

I wouldn't mind getting off the Legacy cloud and just backing up to dropbox.  I 
wouldn't know how to delete the info on the Legacy cloud though.  Is that 
possible or feasible, do you think?

On Sat, Feb 24, 2018 at 7:43 PM, Henk 
mailto:henk.bastiaa...@hotmail.com>> wrote:
It’s all off-computer, on some server somewhere….. Personally I believe the 
data is safe but some of my living family members can’t sleep at night by the 
thought that I have all their personal information on my computer, let alone if 
I would have a copy of it somewhere in whatever cloud…. I have a backup on my 
computer and periodically back everything up on a removable harddisk, which is 
stored sits in my documents safe. Nothing in Dropbox or even the Legacy Cloud.


From: LegacyUserGroup 
[mailto:legacyusergroup-boun...@legacyusers.com<mailto:legacyusergroup-boun...@legacyusers.com>]
 On Behalf Of Sue Jamieson
Sent: Sunday, 25 February 2018 11:38 AM

To: Legacy User Group
Subject: Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

I'm not sure.  I just started with Legacy a couple of weeks ago and am 
learning.  I have a dropbox backup.  Maybe I should be backing up to that 
instead??

On Sat, Feb 24, 2018 at 7:33 PM, Henk 
mailto:henk.bastiaa...@hotmail.com>> wrote:
What do you think about privacy concerns regarding those off-computer (Cloud) 
backups?

From: LegacyUserGroup 
[mailto:legacyusergroup-boun...@legacyusers.com<mailto:legacyusergroup-boun...@legacyusers.com>]
 On Behalf Of Cathy Pinner
Sent: Sunday, 25 February 2018 11:30 AM
To: Legacy User Group
Subject: Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

There's a problem with the server at the moment (or was).
When you get an error like this, that should be your first thought.

Note the cloud backup is just an extra backup. It shouldn't be your only backup 
and it shouldn't be your only backup off your computer.

Cathy

Sue Jamieson wrote:

Were you able to get it to work for you? That's the same message I
got, as well, but I didn't know what to do with it.  I still don't.

On Sat, Feb 24, 2018 at 6:56 PM, Carolyn Smith mailto:caris...@gmail.com<mailto:caris...@gmail.com%20%0b%3cmailto:caris...@gmail.com>>>
 wrote:

I just found the message when I tried to send for a recovery
email.  (I have deleted my personal email.)

Failed to connect to MySQL: No connection could be made because
  &nb sp; the target machine actively refused it. Failed to connect to
MySQL: No connection could be made because the target machine
actively refused it. Unable to query database in Error Handler
INSERT INTO ErrorLog
(Err_Numb,Error,Err_Msg,Page,Referer_Page,Remote_IP,UID,Debug)
VALUES ('24013','Database failure~~string(52) \"SELECT * FROM
Users WHERE Email=\'**\'\" ') ,'string(52) \"SELECT * FROM
Users WHERE Email=\'*'\" ')

Perhaps this will help identify the problem.
Carolyn Smith

On Sat, Feb 24, 2018 at 6:48 PM, Carolyn Smith mailto:caris...@gmail.com<mailto:caris...@gmail.com%0b%C2%A0%C2%A0%C2%A0%20%3cmailto:caris...@gmail.com>>>
 wrote:

Yes, I, too, cannot connect to Legacy Cloud - Something li ke
"Error 5" and cannot send a recovery email either.  I am very
leery of trying anything, lest I lose the current file.

Carolyn

On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson
mailto:suejamiesonar...@gmail.com<mailto:suejamiesonar...@gmail.com%0b%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%20%3cmailto:suejamiesonar...@gmail.com>>>
 wrote:

I keep getting an error message and cannot backup to
Legacy cloud 5.0.  Nor can I access the website for help.
Is anyone else having this problem today?  I don't know
 &nbs p;  what to do next.

Thank you,


--
Sue Jamieson

www.suejamiesonhealingarts.com<http://www.suejamiesonhealingarts.com>
<http://www.suejamiesonhealingarts.com/>

The Highland Center for Health and Healing
Worcester, Vermont 05682

--

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  & nbsp; 
LegacyUserGroup@legacyusers.com<mailto:LegacyUserGroup@legacyusers.com>
<mailto:LegacyUserGroup@legacyusers.com>
To manage you

Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Sue Jamieson]

I wouldn't mind getting off the Legacy cloud and just backing up to
dropbox.  I wouldn't know how to delete the info on the Legacy cloud
though.  Is that possible or feasible, do you think?

On Sat, Feb 24, 2018 at 7:43 PM, Henk  wrote:

> It’s all off-computer, on some server somewhere….. Personally I believe
> the data is safe but some of my living family members can’t sleep at night
> by the thought that I have all their personal information on my computer,
> let alone if I would have a copy of it somewhere in whatever cloud…. I have
> a backup on my computer and periodically back everything up on a removable
> harddisk, which is stored sits in my documents safe. Nothing in Dropbox or
> even the Legacy Cloud.
>
>
>
>
>
> *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] *On
> Behalf Of *Sue Jamieson
> *Sent:* Sunday, 25 February 2018 11:38 AM
>
> *To:* Legacy User Group
> *Subject:* Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0
>
>
>
> I'm not sure.  I just started with Legacy a couple of weeks ago and am
> learning.  I have a dropbox backup.  Maybe I should be backing up to that
> instead??
>
>
>
> On Sat, Feb 24, 2018 at 7:33 PM, Henk  wrote:
>
> What do you think about privacy concerns regarding those off-computer
> (Cloud) backups?
>
>
>
> *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] *On
> Behalf Of *Cathy Pinner
> *Sent:* Sunday, 25 February 2018 11:30 AM
> *To:* Legacy User Group
> *Subject:* Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0
>
>
>
> There's a problem with the server at the moment (or was).
> When you get an error like this, that should be your first thought.
>
> Note the cloud backup is just an extra backup. It shouldn't be your only
> backup and it shouldn't be your only backup off your computer.
>
> Cathy
>
> Sue Jamieson wrote:
>
>
> Were you able to get it to work for you? That's the same message I
> got, as well, but I didn't know what to do with it.  I still don't.
>
> On Sat, Feb 24, 2018 at 6:56 PM, Carolyn Smith  <mailto:caris...@gmail.com
> mailto:caris...@gmail.com>>> wrote:
>
> I just found the message when I tried to send for a recovery
> email.  (I have deleted my personal email.)
>
> Failed to connect to MySQL: No connection could be made because
>   &nb sp; the target machine actively refused it. Failed to connect to
> MySQL: No connection could be made because the target machine
> actively refused it. Unable to query database in Error Handler
> INSERT INTO ErrorLog
> (Err_Numb,Error,Err_Msg,Page,Referer_Page,Remote_IP,UID,Debug)
> VALUES ('24013','Database failure~~string(52) \"SELECT * FROM
> Users WHERE Email=\'**\'\" ') ,'string(52) \"SELECT * FROM
> Users WHERE Email=\'*'\" ')
>
> Perhaps this will help identify the problem.
> Carolyn Smith
>
> On Sat, Feb 24, 2018 at 6:48 PM, Carolyn Smith  <mailto:caris...@gmail.com
> mailto:caris...@gmail.com>>>
> wrote:
>
> Yes, I, too, cannot connect to Legacy Cloud - Something li ke
> "Error 5" and cannot send a recovery email either.  I am very
> leery of trying anything, lest I lose the current file.
>
> Carolyn
>
> On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson
>  <mailto:suejamiesonar...@gmail.com
> mailto:suejamiesonar...@gmail.com>>>
> wrote:
>
> I keep getting an error message and cannot backup to
> Legacy cloud 5.0.  Nor can I access the website for help.
> Is anyone else having this problem today?  I don't know
>  &nbs p;  what to do next.
>
> Thank you,
>
>
> --
> Sue Jamieson
> www.suejamiesonhealingarts.com
> <http://www.suejamiesonhealingarts.com/>
>
> The Highland Center for Health and Healing
> Worcester, Vermont 05682
>
> --
>
> LegacyUserGroup mailing list
>   & nbsp; LegacyUserGroup@legacyusers.com
> <mailto:LegacyUserGroup@legacyusers.com
> >
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/
> legacyusergroup_legacyusers.com
> <http://legacyusers.com/mailman/listinfo/
> legacyusergroup_legacyusers.com>
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>  

Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Sue Jamieson]

Hi Henk,
I love this program.  I admit the laundry is piling up and we're eating a
lot of leftovers as I play with Legacy.  It's so much fun.

On Sat, Feb 24, 2018 at 7:40 PM, Henk  wrote:

> Sue, another reason to be happy is Legacy itself! I have used more than a
> handful of different genealogy programs in the past 11 years but none is as
> versatile and easy, logical, to use as Legacy 9.0. No jokes….
>
>
>
> *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] *On
> Behalf Of *Sue Jamieson
> *Sent:* Sunday, 25 February 2018 11:36 AM
> *To:* Legacy User Group
> *Subject:* Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0
>
>
>
> Thank you, Cathy.  I just started with Legacy a couple of weeks ago, so
> have a lot to learn.  I'll start backing up to my Dropbox, as well.  I
> should have thought of that.  I back everything else I do to Dropbox.
>
> Again, thank you.  I'm feeling relieved.
>
>
>
> On Sat, Feb 24, 2018 at 7:30 PM, Cathy Pinner  wrote:
>
> There's a problem with the server at the moment (or was).
> When you get an error like this, that should be your first thought.
>
> Note the cloud backup is just an extra backup. It shouldn't be your only
> backup and it shouldn't be your only backup off your computer.
>
> Cathy
>
> Sue Jamieson wrote:
>
>
> Were you able to get it to work for you? That's the same message I
> got, as well, but I didn't know what to do with it.  I still don't.
>
> On Sat, Feb 24, 2018 at 6:56 PM, Carolyn Smith  <mailto:caris...@gmail.com>> wrote:
>
> I just found the message when I tried to send for a recovery
> email.  (I have deleted my personal email.)
>
> Failed to connect to MySQL: No connection could be made because
>   &nb sp; the target machine actively refused it. Failed to connect to
> MySQL: No connection could be made because the target machine
> actively refused it. Unable to query database in Error Handler
> INSERT INTO ErrorLog
> (Err_Numb,Error,Err_Msg,Page,Referer_Page,Remote_IP,UID,Debug)
> VALUES ('24013','Database failure~~string(52) \"SELECT * FROM
> Users WHERE Email=\'**\'\" ') ,'string(52) \"SELECT * FROM
> Users WHERE Email=\'*'\" ')
>
> Perhaps this will help identify the problem.
> Carolyn Smith
>
> On Sat, Feb 24, 2018 at 6:48 PM, Carolyn Smith  <mailto:caris...@gmail.com>> wrote:
>
> Yes, I, too, cannot connect to Legacy Cloud - Something li ke
> "Error 5" and cannot send a recovery email either.  I am very
> leery of trying anything, lest I lose the current file.
>
> Carolyn
>
> On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson
>  <mailto:suejamiesonar...@gmail.com>> wrote:
>
> I keep getting an error message and cannot backup to
> Legacy cloud 5.0.  Nor can I access the website for help.
> Is anyone else having this problem today?  I don't know
>  &nbs p;  what to do next.
>
> Thank you,
>
>
> --
> Sue Jamieson
> www.suejamiesonhealingarts.com
> <http://www.suejamiesonhealingarts.com/>
>
> The Highland Center for Health and Healing
> Worcester, Vermont 05682
>
> --
>
> LegacyUserGroup mailing list
>   & nbsp; LegacyUserGroup@legacyusers.com
> <mailto:LegacyUserGroup@legacyusers.com>
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/
> legacyusergroup_legacyusers.com
> <http://legacyusers.com/mailman/listinfo/
> legacyusergroup_legacyusers.com>
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> <http://www.mail-archive.com/legacyusergroup@legacyusers.com/>
>
>
>
>
> --
>
>   &n bsp; LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> <mailto:LegacyUserGroup@legacyusers.com>
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.
> com
> <http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.
> com>
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> <http://www.mail-archive.com/legacyusergroup@legacyusers.com/>
>
>
>
>
> --
> Sue Jamieson
> www.suejamiesonheali

Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Henk]

It’s all off-computer, on some server somewhere….. Personally I believe the 
data is safe but some of my living family members can’t sleep at night by the 
thought that I have all their personal information on my computer, let alone if 
I would have a copy of it somewhere in whatever cloud…. I have a backup on my 
computer and periodically back everything up on a removable harddisk, which is 
stored sits in my documents safe. Nothing in Dropbox or even the Legacy Cloud.


From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Sue Jamieson
Sent: Sunday, 25 February 2018 11:38 AM
To: Legacy User Group
Subject: Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

I'm not sure.  I just started with Legacy a couple of weeks ago and am 
learning.  I have a dropbox backup.  Maybe I should be backing up to that 
instead??

On Sat, Feb 24, 2018 at 7:33 PM, Henk 
mailto:henk.bastiaa...@hotmail.com>> wrote:
What do you think about privacy concerns regarding those off-computer (Cloud) 
backups?

From: LegacyUserGroup 
[mailto:legacyusergroup-boun...@legacyusers.com<mailto:legacyusergroup-boun...@legacyusers.com>]
 On Behalf Of Cathy Pinner
Sent: Sunday, 25 February 2018 11:30 AM
To: Legacy User Group
Subject: Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

There's a problem with the server at the moment (or was).
When you get an error like this, that should be your first thought.

Note the cloud backup is just an extra backup. It shouldn't be your only backup 
and it shouldn't be your only backup off your computer.

Cathy

Sue Jamieson wrote:

Were you able to get it to work for you? That's the same message I
got, as well, but I didn't know what to do with it.  I still don't.

On Sat, Feb 24, 2018 at 6:56 PM, Carolyn Smith mailto:caris...@gmail.com<mailto:caris...@gmail.com%20%0b%3cmailto:caris...@gmail.com>>>
 wrote:

I just found the message when I tried to send for a recovery
email.  (I have deleted my personal email.)

Failed to connect to MySQL: No connection could be made because
  &nb sp; the target machine actively refused it. Failed to connect to
MySQL: No connection could be made because the target machine
actively refused it. Unable to query database in Error Handler
INSERT INTO ErrorLog
(Err_Numb,Error,Err_Msg,Page,Referer_Page,Remote_IP,UID,Debug)
VALUES ('24013','Database failure~~string(52) \"SELECT * FROM
Users WHERE Email=\'**\'\" ') ,'string(52) \"SELECT * FROM
Users WHERE Email=\'*'\" ')

Perhaps this will help identify the problem.
Carolyn Smith

On Sat, Feb 24, 2018 at 6:48 PM, Carolyn Smith mailto:caris...@gmail.com<mailto:caris...@gmail.com%0b%C2%A0%C2%A0%C2%A0%20%3cmailto:caris...@gmail.com>>>
 wrote:

Yes, I, too, cannot connect to Legacy Cloud - Something li ke
"Error 5" and cannot send a recovery email either.  I am very
leery of trying anything, lest I lose the current file.

Carolyn

On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson
mailto:suejamiesonar...@gmail.com<mailto:suejamiesonar...@gmail.com%0b%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%20%3cmailto:suejamiesonar...@gmail.com>>>
 wrote:

I keep getting an error message and cannot backup to
Legacy cloud 5.0.  Nor can I access the website for help.
Is anyone else having this problem today?  I don't know
 &nbs p;  what to do next.

Thank you,


--
Sue Jamieson

www.suejamiesonhealingarts.com<http://www.suejamiesonhealingarts.com>
<http://www.suejamiesonhealingarts.com/>

The Highland Center for Health and Healing
Worcester, Vermont 05682

--

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<mailto:LegacyUserGroup@legacyusers.com>
To manage your subscription and unsubscribe

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Arc

Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Henk]

Sue, another reason to be happy is Legacy itself! I have used more than a 
handful of different genealogy programs in the past 11 years but none is as 
versatile and easy, logical, to use as Legacy 9.0. No jokes….

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Sue Jamieson
Sent: Sunday, 25 February 2018 11:36 AM
To: Legacy User Group
Subject: Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

Thank you, Cathy.  I just started with Legacy a couple of weeks ago, so have a 
lot to learn.  I'll start backing up to my Dropbox, as well.  I should have 
thought of that.  I back everything else I do to Dropbox.
Again, thank you.  I'm feeling relieved.

On Sat, Feb 24, 2018 at 7:30 PM, Cathy Pinner 
mailto:genea...@gmail.com>> wrote:
There's a problem with the server at the moment (or was).
When you get an error like this, that should be your first thought.

Note the cloud backup is just an extra backup. It shouldn't be your only backup 
and it shouldn't be your only backup off your computer.

Cathy

Sue Jamieson wrote:


Were you able to get it to work for you? That's the same message I
got, as well, but I didn't know what to do with it.  I still don't.

On Sat, Feb 24, 2018 at 6:56 PM, Carolyn Smith 
mailto:caris...@gmail.com>
<mailto:caris...@gmail.com<mailto:caris...@gmail.com>>> wrote:

I just found the message when I tried to send for a recovery
email.  (I have deleted my personal email.)

Failed to connect to MySQL: No connection could be made because
  &nb sp; the target machine actively refused it. Failed to connect to
MySQL: No connection could be made because the target machine
actively refused it. Unable to query database in Error Handler
INSERT INTO ErrorLog
(Err_Numb,Error,Err_Msg,Page,Referer_Page,Remote_IP,UID,Debug)
VALUES ('24013','Database failure~~string(52) \"SELECT * FROM
Users WHERE Email=\'**\'\" ') ,'string(52) \"SELECT * FROM
Users WHERE Email=\'*'\" ')

Perhaps this will help identify the problem.
Carolyn Smith

On Sat, Feb 24, 2018 at 6:48 PM, Carolyn Smith 
mailto:caris...@gmail.com>
<mailto:caris...@gmail.com<mailto:caris...@gmail.com>>> wrote:

Yes, I, too, cannot connect to Legacy Cloud - Something li ke
"Error 5" and cannot send a recovery email either.  I am very
leery of trying anything, lest I lose the current file.

Carolyn

On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson
mailto:suejamiesonar...@gmail.com>
<mailto:suejamiesonar...@gmail.com<mailto:suejamiesonar...@gmail.com>>> 
wrote:

I keep getting an error message and cannot backup to
Legacy cloud 5.0.  Nor can I access the website for help.
Is anyone else having this problem today?  I don't know
 &nbs p;  what to do next.

Thank you,


--
Sue Jamieson

www.suejamiesonhealingarts.com<http://www.suejamiesonhealingarts.com>
<http://www.suejamiesonhealingarts.com/>

The Highland Center for Health and Healing
Worcester, Vermont 05682

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--
Sue Jamieson
www.suejamiesonhealingarts.com<http://www.suejamiesonhealingarts.com> 
<http://www.suejamiesonhealingarts.com/>

The Highland Center for Health and Healing
Worcester, Vermont 05682

--

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LegacyUserGroup@legacyusers.com<mailto:LegacyUserGroup@legacyusers.com>
To manage your

Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Sue Jamieson]

I'm not sure.  I just started with Legacy a couple of weeks ago and am
learning.  I have a dropbox backup.  Maybe I should be backing up to that
instead??

On Sat, Feb 24, 2018 at 7:33 PM, Henk  wrote:

> What do you think about privacy concerns regarding those off-computer
> (Cloud) backups?
>
>
>
> *From:* LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] *On
> Behalf Of *Cathy Pinner
> *Sent:* Sunday, 25 February 2018 11:30 AM
> *To:* Legacy User Group
> *Subject:* Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0
>
>
>
> There's a problem with the server at the moment (or was).
> When you get an error like this, that should be your first thought.
>
> Note the cloud backup is just an extra backup. It shouldn't be your only
> backup and it shouldn't be your only backup off your computer.
>
> Cathy
>
> Sue Jamieson wrote:
>
>
> Were you able to get it to work for you? That's the same message I
> got, as well, but I didn't know what to do with it.  I still don't.
>
> On Sat, Feb 24, 2018 at 6:56 PM, Carolyn Smith  <mailto:caris...@gmail.com
> mailto:caris...@gmail.com>>> wrote:
>
> I just found the message when I tried to send for a recovery
> email.  (I have deleted my personal email.)
>
> Failed to connect to MySQL: No connection could be made because
>   &nb sp; the target machine actively refused it. Failed to connect to
> MySQL: No connection could be made because the target machine
> actively refused it. Unable to query database in Error Handler
> INSERT INTO ErrorLog
> (Err_Numb,Error,Err_Msg,Page,Referer_Page,Remote_IP,UID,Debug)
> VALUES ('24013','Database failure~~string(52) \"SELECT * FROM
> Users WHERE Email=\'**\'\" ') ,'string(52) \"SELECT * FROM
> Users WHERE Email=\'*'\" ')
>
> Perhaps this will help identify the problem.
> Carolyn Smith
>
> On Sat, Feb 24, 2018 at 6:48 PM, Carolyn Smith  <mailto:caris...@gmail.com
> mailto:caris...@gmail.com>>>
> wrote:
>
> Yes, I, too, cannot connect to Legacy Cloud - Something li ke
> "Error 5" and cannot send a recovery email either.  I am very
> leery of trying anything, lest I lose the current file.
>
> Carolyn
>
> On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson
>  <mailto:suejamiesonar...@gmail.com
> mailto:suejamiesonar...@gmail.com>>>
> wrote:
>
> I keep getting an error message and cannot backup to
> Legacy cloud 5.0.  Nor can I access the website for help.
> Is anyone else having this problem today?  I don't know
>  &nbs p;  what to do next.
>
> Thank you,
>
>
> --
> Sue Jamieson
> www.suejamiesonhealingarts.com
> <http://www.suejamiesonhealingarts.com/>
>
> The Highland Center for Health and Healing
> Worcester, Vermont 05682
>
> --
>
> LegacyUserGroup mailing list
>   & nbsp; LegacyUserGroup@legacyusers.com
> <mailto:LegacyUserGroup@legacyusers.com
> >
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/
> legacyusergroup_legacyusers.com
> <http://legacyusers.com/mailman/listinfo/
> legacyusergroup_legacyusers.com>
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> <http://www.mail-archive.com/legacyusergroup@legacyusers.com/>
>
>
>
>
> --
>
>   &n bsp; LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> <mailto:LegacyUserGroup@legacyusers.com
> >
> To manage your subscription and unsubscribe
> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.
> com
> <http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.
> com>
> Archives at:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> <http://www.mail-archive.com/legacyusergroup@legacyusers.com/>
>
>
>
>
> --
> Sue Jamieson
> www.suejamiesonhealingarts.com <http://www.suejamiesonhealingarts.com/>
>
> The Highland Center for Health and Healing
> Worcester, Vermont 05682
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe http://legacyusers.com/
> mailman/listinfo/legacyusergroup_legacyusers.com
> Archives at:
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>
>


-- 
Sue Jamieson
www.suejamiesonhealingarts.com

The Highland Center for Health and Healing
Worcester, Vermont 05682
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Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Sue Jamieson]

Thank you, Cathy.  I just started with Legacy a couple of weeks ago, so
have a lot to learn.  I'll start backing up to my Dropbox, as well.  I
should have thought of that.  I back everything else I do to Dropbox.

Again, thank you.  I'm feeling relieved.

On Sat, Feb 24, 2018 at 7:30 PM, Cathy Pinner  wrote:

> There's a problem with the server at the moment (or was).
> When you get an error like this, that should be your first thought.
>
> Note the cloud backup is just an extra backup. It shouldn't be your only
> backup and it shouldn't be your only backup off your computer.
>
> Cathy
>
> Sue Jamieson wrote:
>
>
> Were you able to get it to work for you? That's the same message I
> got, as well, but I didn't know what to do with it.  I still don't.
>
> On Sat, Feb 24, 2018 at 6:56 PM, Carolyn Smith  > wrote:
>
> I just found the message when I tried to send for a recovery
> email.  (I have deleted my personal email.)
>
> Failed to connect to MySQL: No connection could be made because
>   &nb sp; the target machine actively refused it. Failed to connect to
> MySQL: No connection could be made because the target machine
> actively refused it. Unable to query database in Error Handler
> INSERT INTO ErrorLog
> (Err_Numb,Error,Err_Msg,Page,Referer_Page,Remote_IP,UID,Debug)
> VALUES ('24013','Database failure~~string(52) \"SELECT * FROM
> Users WHERE Email=\'**\'\" ') ,'string(52) \"SELECT * FROM
> Users WHERE Email=\'*'\" ')
>
> Perhaps this will help identify the problem.
> Carolyn Smith
>
> On Sat, Feb 24, 2018 at 6:48 PM, Carolyn Smith  > wrote:
>
> Yes, I, too, cannot connect to Legacy Cloud - Something li ke
> "Error 5" and cannot send a recovery email either.  I am very
> leery of trying anything, lest I lose the current file.
>
> Carolyn
>
> On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson
>  > wrote:
>
> I keep getting an error message and cannot backup to
> Legacy cloud 5.0.  Nor can I access the website for help.
> Is anyone else having this problem today?  I don't know
>  &nbs p;  what to do next.
>
> Thank you,
>
>
> --
> Sue Jamieson
> www.suejamiesonhealingarts.com
> 
>
> The Highland Center for Health and Healing
> Worcester, Vermont 05682
>
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>
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>  com>
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> 
>
>
>
>
> --
> Sue Jamieson
> www.suejamiesonhealingarts.com 
>
> The Highland Center for Health and Healing
> Worcester, Vermont 05682
>
>
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www.suejamiesonhealingarts.com

The Highland Center for Health and Healing
Worcester, Vermont 05682
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Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Henk]

What do you think about privacy concerns regarding those off-computer (Cloud) 
backups?

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Cathy Pinner
Sent: Sunday, 25 February 2018 11:30 AM
To: Legacy User Group
Subject: Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

There's a problem with the server at the moment (or was).
When you get an error like this, that should be your first thought.

Note the cloud backup is just an extra backup. It shouldn't be your only backup 
and it shouldn't be your only backup off your computer.

Cathy

Sue Jamieson wrote:


Were you able to get it to work for you? That's the same message I
got, as well, but I didn't know what to do with it.  I still don't.

On Sat, Feb 24, 2018 at 6:56 PM, Carolyn Smith mailto:caris...@gmail.com<mailto:caris...@gmail.com%20%0b%3cmailto:caris...@gmail.com>>>
 wrote:

I just found the message when I tried to send for a recovery
email.  (I have deleted my personal email.)

Failed to connect to MySQL: No connection could be made because
  &nb sp; the target machine actively refused it. Failed to connect to
MySQL: No connection could be made because the target machine
actively refused it. Unable to query database in Error Handler
INSERT INTO ErrorLog
(Err_Numb,Error,Err_Msg,Page,Referer_Page,Remote_IP,UID,Debug)
VALUES ('24013','Database failure~~string(52) \"SELECT * FROM
Users WHERE Email=\'**\'\" ') ,'string(52) \"SELECT * FROM
Users WHERE Email=\'*'\" ')

Perhaps this will help identify the problem.
Carolyn Smith

On Sat, Feb 24, 2018 at 6:48 PM, Carolyn Smith mailto:caris...@gmail.com<mailto:caris...@gmail.com%0b   
%20%3cmailto:caris...@gmail.com>>> wrote:

Yes, I, too, cannot connect to Legacy Cloud - Something li ke
"Error 5" and cannot send a recovery email either.  I am very
leery of trying anything, lest I lose the current file.

Carolyn

On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson
mailto:suejamiesonar...@gmail.com<mailto:suejamiesonar...@gmail.com%0b 
  %20%3cmailto:suejamiesonar...@gmail.com>>> wrote:

I keep getting an error message and cannot backup to
Legacy cloud 5.0.  Nor can I access the website for help.
Is anyone else having this problem today?  I don't know
 &nbs p;  what to do next.

Thank you,


--
Sue Jamieson

www.suejamiesonhealingarts.com<http://www.suejamiesonhealingarts.com>
<http://www.suejamiesonhealingarts.com/>

The Highland Center for Health and Healing
Worcester, Vermont 05682

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www.suejamiesonhealingarts.com<http://www.suejamiesonhealingarts.com> 
<http://www.suejamiesonhealingarts.com/>

The Highland Center for Health and Healing
Worcester, Vermont 05682
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Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Cathy Pinner]

There's a problem with the server at the moment (or was).
When you get an error like this, that should be your first thought.

Note the cloud backup is just an extra backup. It shouldn't be your only 
backup and it shouldn't be your only backup off your computer.


Cathy

Sue Jamieson wrote:


Were you able to get it to work for you? That's the same message I
got, as well, but I didn't know what to do with it. I still don't.

On Sat, Feb 24, 2018 at 6:56 PM, Carolyn Smith mailto:caris...@gmail.com>> wrote:

I just found the message when I tried to send for a recovery
email. (I have deleted my personal email.)

Failed to connect to MySQL: No connection could be made because
the target machine actively refused it. Failed to connect to
MySQL: No connection could be made because the target machine
actively refused it. Unable to query database in Error Handler
INSERT INTO ErrorLog
(Err_Numb,Error,Err_Msg,Page,Referer_Page,Remote_IP,UID,Debug)
VALUES ('24013','Database failure~~string(52) \"SELECT * FROM
Users WHERE Email=\'**\'\" ') ,'string(52) \"SELECT * FROM
Users WHERE Email=\'*'\" ')

Perhaps this will help identify the problem.
Carolyn Smith

On Sat, Feb 24, 2018 at 6:48 PM, Carolyn Smith mailto:caris...@gmail.com>> wrote:

Yes, I, too, cannot connect to Legacy Cloud - Something like
"Error 5" and cannot send a recovery email either. I am very
leery of trying anything, lest I lose the current file.

Carolyn

On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson
mailto:suejamiesonar...@gmail.com>> wrote:

I keep getting an error message and cannot backup to
Legacy cloud 5.0. Nor can I access the website for help.
Is anyone else having this problem today? I don't know
what to do next.

Thank you,


--
Sue Jamieson
www.suejamiesonhealingarts.com


The Highland Center for Health and Healing
Worcester, Vermont 05682

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www.suejamiesonhealingarts.com 

The Highland Center for Health and Healing
Worcester, Vermont 05682
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Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Sue Jamieson]

Were you able to get it to work for you? That's the same message I got, as
well, but I didn't know what to do with it.  I still don't.

On Sat, Feb 24, 2018 at 6:56 PM, Carolyn Smith  wrote:

> I just found the message when I tried to send for a recovery email.  (I
> have deleted my personal email.)
>
> Failed to connect to MySQL: No connection could be made because the target
> machine actively refused it. Failed to connect to MySQL: No connection
> could be made because the target machine actively refused it. Unable to
> query database in Error Handler INSERT INTO ErrorLog
> (Err_Numb,Error,Err_Msg,Page,Referer_Page,Remote_IP,UID,Debug) VALUES
> ('24013','Database failure~~string(52) \"SELECT * FROM Users WHERE
> Email=\'**\'\" ') ,'string(52) \"SELECT * FROM Users WHERE
> Email=\'*'\" ')
>
> Perhaps this will help identify the problem.
> Carolyn Smith
>
> On Sat, Feb 24, 2018 at 6:48 PM, Carolyn Smith  wrote:
>
>> Yes, I, too, cannot connect to Legacy Cloud - Something like "Error 5"
>> and cannot send a recovery email either.  I am very leery of trying
>> anything, lest I lose the current file.
>>
>> Carolyn
>>
>> On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson > > wrote:
>>
>>> I keep getting an error message and cannot backup to Legacy cloud 5.0.
>>> Nor can I access the website for help.  Is anyone else having this problem
>>> today?  I don't know what to do next.
>>>
>>> Thank you,
>>>
>>>
>>> --
>>> Sue Jamieson
>>> www.suejamiesonhealingarts.com
>>>
>>> The Highland Center for Health and Healing
>>> Worcester, Vermont 05682
>>>
>>> --
>>>
>>> LegacyUserGroup mailing list
>>> LegacyUserGroup@legacyusers.com
>>> To manage your subscription and unsubscribe
>>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>>> Archives at:
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>>>
>>>
>>
>
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>
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>
>


-- 
Sue Jamieson
www.suejamiesonhealingarts.com

The Highland Center for Health and Healing
Worcester, Vermont 05682
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Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Carolyn Smith]

I just found the message when I tried to send for a recovery email.  (I
have deleted my personal email.)

Failed to connect to MySQL: No connection could be made because the target
machine actively refused it. Failed to connect to MySQL: No connection
could be made because the target machine actively refused it. Unable to
query database in Error Handler INSERT INTO ErrorLog
(Err_Numb,Error,Err_Msg,Page,Referer_Page,Remote_IP,UID,Debug) VALUES
('24013','Database failure~~string(52) \"SELECT * FROM Users WHERE
Email=\'**\'\" ') ,'string(52) \"SELECT * FROM Users WHERE
Email=\'*'\" ')

Perhaps this will help identify the problem.
Carolyn Smith

On Sat, Feb 24, 2018 at 6:48 PM, Carolyn Smith  wrote:

> Yes, I, too, cannot connect to Legacy Cloud - Something like "Error 5" and
> cannot send a recovery email either.  I am very leery of trying anything,
> lest I lose the current file.
>
> Carolyn
>
> On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson 
> wrote:
>
>> I keep getting an error message and cannot backup to Legacy cloud 5.0.
>> Nor can I access the website for help.  Is anyone else having this problem
>> today?  I don't know what to do next.
>>
>> Thank you,
>>
>>
>> --
>> Sue Jamieson
>> www.suejamiesonhealingarts.com
>>
>> The Highland Center for Health and Healing
>> Worcester, Vermont 05682
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
>> Archives at:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>>
>>
>
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Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Sue Jamieson]

I'm leery, as well.  I think I'll just wait and see.  It sounds as if it is
a problem with Legacy, not us.  I'm relieved to hear from you.

Best wishes,

On Sat, Feb 24, 2018 at 6:48 PM, Carolyn Smith  wrote:

> Yes, I, too, cannot connect to Legacy Cloud - Something like "Error 5" and
> cannot send a recovery email either.  I am very leery of trying anything,
> lest I lose the current file.
>
> Carolyn
>
> On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson 
> wrote:
>
>> I keep getting an error message and cannot backup to Legacy cloud 5.0.
>> Nor can I access the website for help.  Is anyone else having this problem
>> today?  I don't know what to do next.
>>
>> Thank you,
>>
>>
>> --
>> Sue Jamieson
>> www.suejamiesonhealingarts.com
>>
>> The Highland Center for Health and Healing
>> Worcester, Vermont 05682
>>
>> --
>>
>> LegacyUserGroup mailing list
>> LegacyUserGroup@legacyusers.com
>> To manage your subscription and unsubscribe
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>>
>>
>
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www.suejamiesonhealingarts.com

The Highland Center for Health and Healing
Worcester, Vermont 05682
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Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Carolyn Smith]

Yes, I, too, cannot connect to Legacy Cloud - Something like "Error 5" and
cannot send a recovery email either.  I am very leery of trying anything,
lest I lose the current file.

Carolyn

On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson 
wrote:

> I keep getting an error message and cannot backup to Legacy cloud 5.0.
> Nor can I access the website for help.  Is anyone else having this problem
> today?  I don't know what to do next.
>
> Thank you,
>
>
> --
> Sue Jamieson
> www.suejamiesonhealingarts.com
>
> The Highland Center for Health and Healing
> Worcester, Vermont 05682
>
> --
>
> LegacyUserGroup mailing list
> LegacyUserGroup@legacyusers.com
> To manage your subscription and unsubscribe http://legacyusers.com/
> mailman/listinfo/legacyusergroup_legacyusers.com
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>
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[LegacyUG] Error message cannot backup to Legacy cloud 5.0

[Sue Jamieson]

I keep getting an error message and cannot backup to Legacy cloud 5.0.  Nor
can I access the website for help.  Is anyone else having this problem
today?  I don't know what to do next.

Thank you,


-- 
Sue Jamieson
www.suejamiesonhealingarts.com

The Highland Center for Health and Healing
Worcester, Vermont 05682
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Re: [LegacyUG] Error message 200002

[Cathy Pinner]

Gary
Some ideas.
* It's likely to be a large image so check the file sizes in the 
relevant media folders for people who were in this report.
* To see if it's a source image, omit sources or at least source 
pictures from the report and see if you get it.

* To see if it's an event image, omit events or at least event pics
* Change the number of generations in the report - is the error still 
there? If not, it's in the generation that you just left out.


Cathy

Gary Crull wrote:


I get this message when trying to print a descendant report.*Error
22 LEAD error invalid bitmap handle.*

Checking for a remedy for this error I find
"*• *Various LEAD Errors are reported from time to time. For example:
LEAD Errors 20001, 20002, 20009, etc. or "Not enough memory
available", or "Invalid height/width", or "Invalid bitmap handle",
etc. They are easy to fix once you identify the picture or pictures
that cause the problem.

1. With Legacy closed, find the photo(s) that trigger the LEAD Error."


They may be easy to fix, but my question is - how do I find the
offending culprit(s) in the first place? There's no indication as to
which one, or ones, are causing the problem!


Gary Crull
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[LegacyUG] Error message 200002

[Gary Crull]

I get this message when trying to print a descendant report.*Error
22 LEAD error  invalid bitmap handle.*

Checking for a remedy for this error I find
"*• *Various LEAD Errors are reported from time to time. For example: LEAD
Errors 20001, 20002, 20009, etc. or "Not enough memory available", or
"Invalid height/width", or "Invalid bitmap handle", etc. They are easy to
fix once you identify the picture or pictures that cause the problem.

1. With Legacy closed, find the photo(s) that trigger the LEAD Error."


They may be easy to fix, but my question is - how do I find the offending
culprit(s) in the first place? There's no indication as to which one, or
ones, are causing the problem!


Gary Crull
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Re: [LegacyUG] Error message

[Cathy Pinner]

Ken,

This is a known problem logged officially.

Cathy

Ken N wrote:


I wrote yesterday about a message I received when doing merges.
(Person 0 can not be found). You told me to do a file maintenance. I
did the check repair that you said but that did no fix the problem.
Any more ideas?

Ken




Ken N 
Wednesday, 24 May 2017 2:43 AM

I wrote yesterday about a message I received when doing merges. 
(Person 0 can not be found). You told me to do a file maintenance. I 
did the check repair that you said but that did no fix the problem. 
Any more ideas?


Ken




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Re: [LegacyUG] Error message

[Carrie Pillow]

Hi

Try compacting the  database
And running check repair again


carrie

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Ken N
Sent: 23 May 2017 19:44
To: Legacy User Group 
Subject: [LegacyUG] Error message

I wrote yesterday about a message I received when doing merges. (Person 0 can 
not be found). You told me to do a file maintenance. I did the check repair 
that you said but that did no fix the problem. Any more ideas?

Ken

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[LegacyUG] Error message

[Ken N]

I wrote yesterday about a message I received when doing merges. (Person 0
can not be found). You told me to do a file maintenance. I did the check
repair that you said but that did no fix the problem. Any more ideas?

 

Ken

 

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Re: [LegacyUG] Error Message

[Cathy Pinner]

Try a Check/Repair.

If you can't get to Check/Repair, instead of opening Legacy in your 
usual way, go to Documents\Legacy Family Tree\Data\ and double click 
Sample.fdb.

This will open Legacy using the Sample file.
Then use File - Close to close it.
Then you can use File - Check/Repair and get the dialogue where you can 
find the problem file.


Cathy

MVMcgrs--- via LegacyUserGroup wrote:


The original message to the list is in the attachment.

This action is required because of the DMARC Reject/Quarantine Policy
imposed by some email providers. Users who want to send messages
without conversion to attachments should use a different email address
for their subscription.

Known providers for free email accounts whose emails do not require
this conversion include gmail.com and hotmail.com. Many other email
providers will also work but you will have to give them a try.
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[LegacyUG] Error Message

[MVMcgrs--- via LegacyUserGroup]

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I deleted  an individual now I get an error message that individual 10 can 
not be found.  When I click the OK button the message reappears and I can't 
close the program  without using ctrl, alt, delete.  How do I get rid of the 
 message?
 
Marie

Marie Varrelman Melchiori, Certified Genealogist  Emeritus
__
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Certification of  Genealogists, used under license by Board-certified 
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Re: [LegacyUG] error message

[Cathy Pinner]

Lorraine,
Have you tried doing a Check/Repair on your family file?

First backup your family file.
Then
File - File Maintenance - Check/Repair

If this doesn't fix the problem, I suggest you email Support
It's not an error that seems to be in the Knowledge Base

Cathy

lkge...@aol.com wrote:
>
> When I tried to use the Relationship Calculator, an error message
> popped up saying; marriage ID '777' not found. I clicked on "okay" but
> could not get rid of the message after constant clicking on "okay." I
> finally had to close Legacy using Taskmaster. When I opened Legacy
> again and tried to use the Relationship Calculator for the same
> individual, I got the same message.
> Thank you in advance for any help you me give me.
> Lorraine
>





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[LegacyUG] error message

[LKGenee]

When I tried to use the Relationship Calculator, an error message popped up
 saying; marriage ID '777' not found. I clicked on "okay" but could not get
rid  of the message after constant clicking on "okay." I finally had to
close Legacy  using Taskmaster. When I opened Legacy again and tried to use the
Relationship  Calculator for the same individual, I got the same message.

Thank you in advance for any help you me give me.

Lorraine



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[LegacyUG] Error message " event date before birth date"

[kjfickett]

hi

I am just starting up legacy 8. I have the above error message but I don't see 
a problem.
1- dob 4/17/1882
2- Ellis Island entry 6/10/1904
3- Marriage 7/10/1904
4-dod 10/24/1937
childrens dob 1905/06/ etc.

What am I missing?

Phyllis



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Re: [LegacyUG] Error message about birth/marriage

[Eliz Hanebury]

Thanks Mike mine is the same as yours 7.5.109,

Eliz
Not Today and Not without a Fight
(Anon)

For all that has been, thanks.
For all that will be, yes.
(Dag Hammarskjold)


On Wed, Jun 26, 2013 at 2:08 PM, Mike Fry  wrote:

> On 2013/06/26 19:50, Eliz Hanebury wrote:
> > When the newsletter came out, saying they had the certification I
> downloaded the
> > newest (which could be old) it had the FamilyTree symbol and I used it.
> Do you
> > have the family tree symbol?
>
> I don't think that integrates with the new FamilySearch FamilyTree
> product, but
> with the New FamilySearch which is the forerunner of what the announcement
> was
> all about. Check your build number. If it's greater than 219 you've
> somehow got
> your hands on the to-be-released version. Also, what does it say on the
> titlebar
> of the FamilySearch window? Mine says 7.5.109
>
> --
> Regards,
> Mike Fry
> Johannesburg (g)
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
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> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
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>
>
>



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Re: [LegacyUG] Error message about birth/marriage

[Eliz Hanebury]

Oh Ron, I have only been on the list since (don't ask) and I can;t remember
where to find the version number. But it is the most recent at the
Legacyfamilytree download site.

Eliz
Not Today and Not without a Fight
(Anon)

For all that has been, thanks.
For all that will be, yes.
(Dag Hammarskjold)


On Wed, Jun 26, 2013 at 2:05 PM, Ron Ferguson wrote:

>Eliz, Mike,
>
> Eliz, it is always helpful if the version number of Legacy is given when
> requesting help – it is found using the Info icon. However the General
> Release V7.5 has had access to Family Search for some time, although I am
> not sure that all users were able to access it.
>
> Not knowing exactly what the dates in question are, nor exactly where and
> when the problem arises, makes it difficult to comment on your problem.
>
> Ron Ferguson
> http://www.fergys.co.uk/
>
>
>  *From:* Eliz Hanebury 
> *Sent:* Wednesday, June 26, 2013 6:50 PM
> *To:* LegacyUserGroup@LegacyUsers.com
> *Subject:* Re: [LegacyUG] Error message about birth/marriage
>
>  When the newsletter came out, saying they had the certification I
> downloaded the newest (which could be old) it had the FamilyTree symbol and
> I used it. Do you have the family tree symbol?
>
> Eliz
> Not Today and Not without a Fight
> (Anon)
>
> For all that has been, thanks.
> For all that will be, yes.
> (Dag Hammarskjold)
>
>
> On Wed, Jun 26, 2013 at 3:17 AM, Mike Fry  wrote:
>
>> On 2013/06/26 00:55, Eliz Hanebury wrote:
>>
>> > I had loaded my Legacy db to familysearch family tree and am going thru
>> the
>> > matching process (heaven help me)
>>
>> And when did the update get released? No sign of it from here. Legacy
>> still
>> claims build 219 is the latest. Or are you a beta tester?
>>
>> --
>> Regards,
>> Mike Fry
>> Johannesburg (g)
>>
>>
>>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>



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Re: [LegacyUG] Error message about birth/marriage

[Mike Fry]

On 2013/06/26 19:50, Eliz Hanebury wrote:
> When the newsletter came out, saying they had the certification I downloaded 
> the
> newest (which could be old) it had the FamilyTree symbol and I used it. Do you
> have the family tree symbol?

I don't think that integrates with the new FamilySearch FamilyTree product, but
with the New FamilySearch which is the forerunner of what the announcement was
all about. Check your build number. If it's greater than 219 you've somehow got
your hands on the to-be-released version. Also, what does it say on the titlebar
of the FamilySearch window? Mine says 7.5.109

--
Regards,
Mike Fry
Johannesburg (g)



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Re: [LegacyUG] Error message about birth/marriage

[Ron Ferguson]

Eliz, Mike,

Eliz, it is always helpful if the version number of Legacy is given when 
requesting help – it is found using the Info icon. However the General Release 
V7.5 has had access to Family Search for some time, although I am not sure that 
all users were able to access it.

Not knowing exactly what the dates in question are, nor exactly where and when 
the problem arises, makes it difficult to comment on your problem.

Ron Ferguson
http://www.fergys.co.uk/


From: Eliz Hanebury
Sent: Wednesday, June 26, 2013 6:50 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Error message about birth/marriage

When the newsletter came out, saying they had the certification I downloaded 
the newest (which could be old) it had the FamilyTree symbol and I used it. Do 
you have the family tree symbol?


Eliz
Not Today and Not without a Fight
(Anon)

For all that has been, thanks.
For all that will be, yes.
(Dag Hammarskjold)



On Wed, Jun 26, 2013 at 3:17 AM, Mike Fry  wrote:

  On 2013/06/26 00:55, Eliz Hanebury wrote:

  > I had loaded my Legacy db to familysearch family tree and am going thru the
  > matching process (heaven help me)

  And when did the update get released? No sign of it from here. Legacy still
  claims build 219 is the latest. Or are you a beta tester?

  --
  Regards,
  Mike Fry
  Johannesburg (g)





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Re: [LegacyUG] Error message about birth/marriage

[Eliz Hanebury]

A!!! <>G that sure will tell the tale, thank you

Eliz
Not Today and Not without a Fight
(Anon)

For all that has been, thanks.
For all that will be, yes.
(Dag Hammarskjold)


On Wed, Jun 26, 2013 at 1:56 AM, Richard Van Wasshnova <
rfvanwasshn...@gmail.com> wrote:

> Eliiz,
> Could you go to Potential problems report in Legacy and change the option
> for "Warn if born after 20 years of marriage" and change it to 19 or 30 and
> see if it still reports "after 20"?
>
>
> On Tue, Jun 25, 2013 at 3:28 PM, Eliz Hanebury wrote:
>
>> I am getting error messages about child being born 20 years or more after
>> a marriage when the marriage was within a year (or a bit longer but not 20
>> years) is this Legacy or familysearch? Anyone know?
>>
>>
>> Eliz
>> Not Today and Not without a Fight
>> (Anon)
>>
>> For all that has been, thanks.
>> For all that will be, yes.
>> (Dag Hammarskjold)
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages after Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>> Archived messages from old mail server - before Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
>> on our blog (http://news.LegacyFamilyTree.com).
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>
>
>
>
> --
> Richard Van Wasshnova
> http://www.gencircles.com/users/vanwasshnova
> http://gw.geneanet.org/vanwasshnova
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>



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Archived messages after Nov. 21 2009:
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Re: [LegacyUG] Error message about birth/marriage

[Eliz Hanebury]

When the newsletter came out, saying they had the certification I
downloaded the newest (which could be old) it had the FamilyTree symbol and
I used it. Do you have the family tree symbol?

Eliz
Not Today and Not without a Fight
(Anon)

For all that has been, thanks.
For all that will be, yes.
(Dag Hammarskjold)


On Wed, Jun 26, 2013 at 3:17 AM, Mike Fry  wrote:

> On 2013/06/26 00:55, Eliz Hanebury wrote:
>
> > I had loaded my Legacy db to familysearch family tree and am going thru
> the
> > matching process (heaven help me)
>
> And when did the update get released? No sign of it from here. Legacy still
> claims build 219 is the latest. Or are you a beta tester?
>
> --
> Regards,
> Mike Fry
> Johannesburg (g)
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
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Online technical support: http://www.LegacyFamilyTree.com/Help.asp
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blog (http://news.LegacyFamilyTree.com).
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Re: [LegacyUG] Error message about birth/marriage

[Mike Fry]

On 2013/06/26 00:55, Eliz Hanebury wrote:

> I had loaded my Legacy db to familysearch family tree and am going thru the
> matching process (heaven help me)

And when did the update get released? No sign of it from here. Legacy still
claims build 219 is the latest. Or are you a beta tester?

--
Regards,
Mike Fry
Johannesburg (g)



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error message about birth/marriage

[Richard Van Wasshnova]

Eliiz,
Could you go to Potential problems report in Legacy and change the option
for "Warn if born after 20 years of marriage" and change it to 19 or 30 and
see if it still reports "after 20"?


On Tue, Jun 25, 2013 at 3:28 PM, Eliz Hanebury  wrote:

> I am getting error messages about child being born 20 years or more after
> a marriage when the marriage was within a year (or a bit longer but not 20
> years) is this Legacy or familysearch? Anyone know?
>
>
> Eliz
> Not Today and Not without a Fight
> (Anon)
>
> For all that has been, thanks.
> For all that will be, yes.
> (Dag Hammarskjold)
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>



--
Richard Van Wasshnova
http://www.gencircles.com/users/vanwasshnova
http://gw.geneanet.org/vanwasshnova



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
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Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error message about birth/marriage

[Eliz Hanebury]

In my case I default to the 1800's  The error message clearly gives the
right date in these cases so I know I hadn't made an error in typing.

Eliz
Not Today and Not without a Fight
(Anon)

For all that has been, thanks.
For all that will be, yes.
(Dag Hammarskjold)


On Tue, Jun 25, 2013 at 7:16 PM, Ron Ferguson wrote:

>Eliz,
>
> Difficult to hazard a guess!! One thing which I have found with my own
> stuff, and it can be difficult to spot is an error in my DB dates, in
> particular a wrong century in particular - writing eg. 1950 for 1850 in a
> date.
>
> Ron Ferguson
> http://www.fergys.co.uk/
>
>  *From:* Eliz Hanebury 
> *Sent:* Tuesday, June 25, 2013 11:55 PM
> *To:* LegacyUserGroup@LegacyUsers.com
> *Subject:* Re: [LegacyUG] Error message about birth/marriage
>
>   Ah, no it isn't you, it is me making assumptions that my clear as
> mud statement would be understood 
>
> I had loaded my Legacy db to familysearch family tree and am going thru
> the matching process (heaven help me) and my father and his father and his
> grandfather all got these error messages, my father was born 2 years after
> his parents marriage not over 20, his parents marriage was from my Gram so
> figure that is right I can't copy the error message but they have the
> birthdays right, and the marriage dates but insist the child was born after
> 20 years of marriage.
>
> I just can't figure if it is Legacy or familytree. I can ignore it if I
> must 
>
> Eliz
> Not Today and Not without a Fight
> (Anon)
>
> For all that has been, thanks.
> For all that will be, yes.
> (Dag Hammarskjold)
>
>
> On Tue, Jun 25, 2013 at 6:49 PM, Ron Ferguson 
> wrote:
>
>>
>> Eliz,
>>
>> It may be that because it’s been a long day, and it’s getting late but I
>> do not understand what this means; “child being born 20 years or more
>> after a marriage when the marriage was within a year (or a bit longer but
>> not 20 years)”
>>
>> Are you saying that at the time of birth the marriage was within 1 yr.
>> of 20yrs of marriage or just around 12mths of marriage?
>>
>> I assume that it is a Legacy Error message?
>>
>> Ron Ferguson
>> http://www.fergys.co.uk/
>>
>>
>>  *From:* Eliz Hanebury 
>> *Sent:* Tuesday, June 25, 2013 11:28 PM
>> *To:* LegacyUserGroup@LegacyUsers.com
>> *Subject:* [LegacyUG] Error message about birth/marriage
>>
>>  I am getting error messages about child being born 20 years or more
>> after a marriage when the marriage was within a year (or a bit longer but
>> not 20 years) is this Legacy or familysearch? Anyone know?
>>
>>
>>  Eliz
>> Not Today and Not without a Fight
>> (Anon)
>>
>> For all that has been, thanks.
>> For all that will be, yes.
>> (Dag Hammarskjold)
>>
>>
>>
>>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
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Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] Error message about birth/marriage

[Ron Ferguson]

Eliz,

Difficult to hazard a guess!! One thing which I have found with my own stuff, 
and it can be difficult to spot is an error in my DB dates, in particular a 
wrong century in particular - writing eg. 1950 for 1850 in a date.

Ron Ferguson
http://www.fergys.co.uk/

From: Eliz Hanebury
Sent: Tuesday, June 25, 2013 11:55 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Error message about birth/marriage

Ah, no it isn't you, it is me making assumptions that my clear as mud 
statement would be understood 


I had loaded my Legacy db to familysearch family tree and am going thru the 
matching process (heaven help me) and my father and his father and his 
grandfather all got these error messages, my father was born 2 years after his 
parents marriage not over 20, his parents marriage was from my Gram so figure 
that is right I can't copy the error message but they have the birthdays 
right, and the marriage dates but insist the child was born after 20 years of 
marriage.


I just can't figure if it is Legacy or familytree. I can ignore it if I must 


Eliz
Not Today and Not without a Fight
(Anon)

For all that has been, thanks.
For all that will be, yes.
(Dag Hammarskjold)



On Tue, Jun 25, 2013 at 6:49 PM, Ron Ferguson  
wrote:


  Eliz,

  It may be that because it’s been a long day, and it’s getting late but I do 
not understand what this means; “child being born 20 years or more after a 
marriage when the marriage was within a year (or a bit longer but not 20 years)”

  Are you saying that at the time of birth the marriage was within 1 yr.  of 
20yrs of marriage or just around 12mths of marriage?

  I assume that it is a Legacy Error message?

  Ron Ferguson
  http://www.fergys.co.uk/


  From: Eliz Hanebury
  Sent: Tuesday, June 25, 2013 11:28 PM
  To: LegacyUserGroup@LegacyUsers.com
  Subject: [LegacyUG] Error message about birth/marriage

  I am getting error messages about child being born 20 years or more after a 
marriage when the marriage was within a year (or a bit longer but not 20 years) 
is this Legacy or familysearch? Anyone know?



  Eliz
  Not Today and Not without a Fight
  (Anon)

  For all that has been, thanks.
  For all that will be, yes.
  (Dag Hammarskjold)







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Re: [LegacyUG] Error message about birth/marriage

[Eliz Hanebury]

Ah, no it isn't you, it is me making assumptions that my clear as mud
statement would be understood 

I had loaded my Legacy db to familysearch family tree and am going thru the
matching process (heaven help me) and my father and his father and his
grandfather all got these error messages, my father was born 2 years after
his parents marriage not over 20, his parents marriage was from my Gram so
figure that is right I can't copy the error message but they have the
birthdays right, and the marriage dates but insist the child was born after
20 years of marriage.

I just can't figure if it is Legacy or familytree. I can ignore it if I
must 

Eliz
Not Today and Not without a Fight
(Anon)

For all that has been, thanks.
For all that will be, yes.
(Dag Hammarskjold)


On Tue, Jun 25, 2013 at 6:49 PM, Ron Ferguson wrote:

>
> Eliz,
>
> It may be that because it’s been a long day, and it’s getting late but I
> do not understand what this means; “child being born 20 years or more
> after a marriage when the marriage was within a year (or a bit longer but
> not 20 years)”
>
> Are you saying that at the time of birth the marriage was within 1 yr.  of
> 20yrs of marriage or just around 12mths of marriage?
>
> I assume that it is a Legacy Error message?
>
> Ron Ferguson
> http://www.fergys.co.uk/
>
>
>  *From:* Eliz Hanebury 
> *Sent:* Tuesday, June 25, 2013 11:28 PM
> *To:* LegacyUserGroup@LegacyUsers.com
> *Subject:* [LegacyUG] Error message about birth/marriage
>
>  I am getting error messages about child being born 20 years or more
> after a marriage when the marriage was within a year (or a bit longer but
> not 20 years) is this Legacy or familysearch? Anyone know?
>
>
>  Eliz
> Not Today and Not without a Fight
> (Anon)
>
> For all that has been, thanks.
> For all that will be, yes.
> (Dag Hammarskjold)
>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>



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Re: [LegacyUG] Error message about birth/marriage

[Ron Ferguson]

Eliz,

It may be that because it’s been a long day, and it’s getting late but I do not 
understand what this means; “child being born 20 years or more after a marriage 
when the marriage was within a year (or a bit longer but not 20 years)”

Are you saying that at the time of birth the marriage was within 1 yr.  of 
20yrs of marriage or just around 12mths of marriage?

I assume that it is a Legacy Error message?

Ron Ferguson
http://www.fergys.co.uk/


From: Eliz Hanebury
Sent: Tuesday, June 25, 2013 11:28 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: [LegacyUG] Error message about birth/marriage

I am getting error messages about child being born 20 years or more after a 
marriage when the marriage was within a year (or a bit longer but not 20 years) 
is this Legacy or familysearch? Anyone know?



Eliz
Not Today and Not without a Fight
(Anon)

For all that has been, thanks.
For all that will be, yes.
(Dag Hammarskjold)





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[LegacyUG] Error message about birth/marriage

[Eliz Hanebury]

I am getting error messages about child being born 20 years or more after a
marriage when the marriage was within a year (or a bit longer but not 20
years) is this Legacy or familysearch? Anyone know?


Eliz
Not Today and Not without a Fight
(Anon)

For all that has been, thanks.
For all that will be, yes.
(Dag Hammarskjold)



Legacy User Group guidelines:
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Re: [LegacyUG] Error message when adding spouse or parents

[Sherry/Support]

You'll find the solution to this on the Legacy website at
www.LegacyFamilyTree.com > Help Center > Technical Support > Solutions
by Error Number.

You can also access this site through Legacy by clicking on the
"Online Troubleshooting Help" link in the Support section of the
Legacy Home tab.


Sincerely,
Sherry
Technical Support
Legacy Family Tree



On Sat, Feb 4, 2012 at 7:16 PM, Bonita Voigt  wrote:
> After downloading the latest version today (7.5.0.142) I started receiving a
> error message when trying to add a spouse or parents in the family view.
> Does it with both the keyboard shortcuts and clicking in the space where the
> info is placed.  The error message shows up after clicking “add new
> person.”    The error message never appeared before the update.  The message
> is:  “Error getting next deleted MRIN.  Error 3021:  No current record.
> Would you like to try it again?”  I’m given several choices, one of which is
> “no”.  If I click on the “no” twice it will allow me to enter the
> information.
>
> Is anyone else having this problem?   I shut down the program and rebooted
> my computer and ran Scandisc... neither one helped, so I sent a bug report
> to Millennia.


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[LegacyUG] Error message when adding spouse or parents

[Bonita Voigt]

After downloading the latest version today (7.5.0.142) I started receiving a 
error message when trying to add a spouse or parents in the family view.   Does 
it with both the keyboard shortcuts and clicking in the space where the info is 
placed.  The error message shows up after clicking “add new person.”The 
error message never appeared before the update.  The message is:  “Error 
getting next deleted MRIN.  Error 3021:  No current record.  Would you like to 
try it again?”  I’m given several choices, one of which is “no”.  If I click on 
the “no” twice it will allow me to enter the information.

Is anyone else having this problem?   I shut down the program and rebooted my 
computer and ran Scandisc... neither one helped, so I sent a bug report to 
Millennia.

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Re: [LegacyUG] Error message when trying to open DeLuxe Edition

[Brian/Support]

Carol,

Go to Help > General Information
What is the path to your Legacy program, the Legacy path box on the info
screen?
It may be that you have installed Legacy to the Programs folder(s) and
Windows is not allowing Legacy to update the customer information.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!
When replying to this message, please include all previous correspondence.
Thanks.

On 17/01/2012 10:23 AM, cr brassfield wrote:
>
>
> I just opened the Legacy Deluxe file I was working on last night (restoring 
> data that I'd lost). It opened the file with data saved but it's only 
> standard Legacy.When I tried to open Deluxe from Help putting in my email and 
> customer number as before I am getting error message
> Error saving User Registration information.Error 70: Permission denied
> I have checked that I have typed everything correctly and even pasted number 
> from original email order. Tried several times.I have also followed 
> suggestion on Legacy website Errors page.Running XP I checked that I am also 
> logged in as administrator.This is first time I have ever had this message 
> and it was ok last night so does anyone know what has happened please?
> Carol


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Re: [LegacyUG] Error message when trying to open Deluxe Edition

[Ron Ferguson]

Carol,

My usual reaction to this would be to suggest a re-install, however whilst I 
would still do so, I cannot but feel that in view of all your problems the 
solution lies elsewhere.

Have you had problems with any other program? I cannot but feel that your 
problem may be a corrupted HD or ROM. Have you tried running Check Disk, or a 
ROM Test (You can Google for this program)?

Ron Ferguson
http://www.fergys.co.uk/

From: cr brassfield
Sent: Tuesday, January 17, 2012 3:23 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: [LegacyUG] Error message when trying to open DeLuxe Edition


I just opened the Legacy Deluxe file I was working on last night (restoring 
data that I'd lost). It opened the file with data saved but it's only standard 
Legacy.
When I tried to open Deluxe from Help putting in my email and customer number 
as before I am getting error message

Error saving User Registration information.
Error 70: Permission denied

I have checked that I have typed everything correctly and even pasted number 
from original email order. Tried several times.
I have also followed suggestion on Legacy website Errors page.
Running XP I checked that I am also logged in as administrator.
This is first time I have ever had this message and it was ok last night so 
does anyone know what has happened please?

Carol

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[LegacyUG] Error message when trying to open DeLuxe Edition

[cr brassfield]

I just opened the Legacy Deluxe file I was working on last night (restoring 
data that I'd lost). It opened the file with data saved but it's only standard 
Legacy.When I tried to open Deluxe from Help putting in my email and customer 
number as before I am getting error message
Error saving User Registration information.Error 70: Permission denied
I have checked that I have typed everything correctly and even pasted number 
from original email order. Tried several times.I have also followed suggestion 
on Legacy website Errors page.Running XP I checked that I am also logged in as 
administrator.This is first time I have ever had this message and it was ok 
last night so does anyone know what has happened please?
Carol

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[LegacyUG] error message

[Randy Clark]

When clicking on Rel Calc. for a certain individual I get "child
record was not found".
If I say OK everything proceeds as it should.
I've done Check/Repair.

Randy



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Re: [LegacyUG] Error message

[Ron Ferguson]

Or use ctrl+alt+delete and close Legacy. This can be caused by a screen, eg. 
Options, not being closed. You will often find it minimised near the task bar, 
just close the screen.

Ron Ferguson
http://www.fergys.co.uk/


From: Kathy Meyer
Sent: Wednesday, February 02, 2011 4:54 AM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Error message

I would restart the computer; I believe I had that happen once quite awhile ago 
and that's what I had to do to fix it.


On Tue, Feb 1, 2011 at 9:42 PM, Noddie <7thw...@ihug.co.nz> wrote:

  Hi everyone

  I have a problem opening my Legacy 7.5 after my computer needed to
  shut down. I cannot find any detail to this error on the website.

  I am using Windows xp with Parallels and have not had this error
  message ever.

  Error opening user file C:\Program Files\Genealogy\Legacy 7\Legacy2.usr.
  Error 55: File already open
  Would you like to TRY IT AGAIN?

  As I cannot get into the program I cannot sort out what to do.
  Has anyone got any ideas what I should do to correct this error, so I
  can open the program.
  Hoping for a solution
  Thanks heaps
  Cheers
  Gwen

  --

Kathy Meyer



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Re: [LegacyUG] Error message

[Kathy Meyer]

I would restart the computer; I believe I had that happen once quite awhile
ago and that's what I had to do to fix it.

On Tue, Feb 1, 2011 at 9:42 PM, Noddie <7thw...@ihug.co.nz> wrote:

> Hi everyone
>
> I have a problem opening my Legacy 7.5 after my computer needed to
> shut down. I cannot find any detail to this error on the website.
>
> I am using Windows xp with Parallels and have not had this error
> message ever.
>
> Error opening user file C:\Program Files\Genealogy\Legacy 7\Legacy2.usr.
> Error 55: File already open
> Would you like to TRY IT AGAIN?
>
> As I cannot get into the program I cannot sort out what to do.
> Has anyone got any ideas what I should do to correct this error, so I
> can open the program.
> Hoping for a solution
> Thanks heaps
> Cheers
> Gwen
>
>
>
>
>
> Legacy User Group guidelines:
>
>   
> http://www.LegacyFamilyTree.com/Etiquette.asp
>
> Archived messages after Nov. 21 2009:
>
>   http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>
> Archived messages from old mail server - before Nov. 21 2009:
>
>   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>
> Online technical support: 
> http://www.LegacyFamilyTree.com/Help.asp
>
> To unsubscribe: 
> http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>
>


--
Kathy Meyer

STRESS:  when your gut says "NO WAY" and your mouth says "NO PROBLEM"

"To reach a goal you have never before attained, you must do things you have
never before done."
--Richard G. Scott, "Finding the Way Back," Ensign, May 1990, 74

Insanity: doing the same thing over and over again and expecting different
results. ~ Albert Einstein



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[LegacyUG] Error message

[Noddie]

Hi everyone

I have a problem opening my Legacy 7.5 after my computer needed to
shut down. I cannot find any detail to this error on the website.

I am using Windows xp with Parallels and have not had this error
message ever.

Error opening user file C:\Program Files\Genealogy\Legacy 7\Legacy2.usr.
Error 55: File already open
Would you like to TRY IT AGAIN?

As I cannot get into the program I cannot sort out what to do.
Has anyone got any ideas what I should do to correct this error, so I
can open the program.
Hoping for a solution
Thanks heaps
Cheers
Gwen





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Re: [LegacyUG] error message 380

[Gene Young]

On 5/5/2010 5:00 AM, Mike Fry wrote:
> On 2010/05/05 10:48, Lionel Carter wrote:
>
>> When I access error number 380 the display is overlaid with the
>> advertising. On other error numbers the advertising is at the bottom of
>> the page.
>> It might only be my pc doing this - but thought I'd mention it.
>
> Not your PC! It happens on mine when I use Firefox, but NOT when I use
> IE8 :-)
>
> Reason: Poor HTML on the website.
>

Simple solution.  View source, read description,

(Runtime error 380 is most commonly caused an interrupted or
incomplete download of the Legacy update file. This error does not cause
any data to be lost and can be fixed by re-downloading the update file
and making sure it finishes. Please Note: The download progress
indicator may appear to 'stall'.
 This is normal. Legacy is downloading. Please do not cancel the
download as this causes the runtime error 380 which can only be fixed by
completing this download.)

Notify Millenia of the web problem.

--

Gene Young
Researching Young, Harer, Cox & Sallada
With Legacy Family Tree



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Re: [LegacyUG] error message 380

[Mike Fry]

On 2010/05/05 10:48, Lionel Carter wrote:

> When I access error number 380 the display is overlaid with the
> advertising. On other error numbers the advertising is at the bottom of
> the page.
> It might only be my pc doing this - but thought I'd mention it.

Not your PC! It happens on mine when I use Firefox, but NOT when I use
IE8 :-)

Reason: Poor HTML on the website.

--
Regards,
Mike Fry
Johannesburg



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Re: [LegacyUG] error message 380

[Lionel Carter]

Brian/Support wrote:
> Go to our website at http://www.LegacyFamilyTree.com/Help.asp >
> Solutions by Error Number, where you'll find a solution to this error
> message.
>
>
When I access error number 380 the display is overlaid with the
advertising. On other error numbers the advertising is at the bottom of
the page.
It might only be my pc doing this - but thought I'd mention it.

Lionel Carter



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Re: [LegacyUG] error message

[Brian/Support]

Go to our website at http://www.LegacyFamilyTree.com/Help.asp >
Solutions by Error Number, where you'll find a solution to this error
message.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!
When replying to this message, please include all previous correspondence.
Thanks.

On 04/05/2010 6:10 AM, Barbara wrote:
> Hello fellow Legacy users, I need your help.
> I attempted to install the new update to my Deluxe 7.4 program and I get
> a message "Run time error '380': Invalid Property Value". Plus, my
> Legacy Program does not open.
> I would appreciate any help you may offer.
> Thanks Barb



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Re: [LegacyUG] error message

[RICHARD SCHULTHIES]

Sent offline help.

--- On Tue, 5/4/10, Barbara  wrote:


From: Barbara 
Subject: [LegacyUG] error message
To: LegacyUserGroup@LegacyUsers.com
Date: Tuesday, May 4, 2010, 3:10 AM





Hello fellow Legacy users, I need your help.
 
I attempted to install the new update to my Deluxe 7.4 program and I get a 
message "Run time error '380': Invalid Property Value".  Plus, my Legacy 
Program does not open.
 
I would appreciate any help you may offer. 
 
Thanks  Barb

Legacy User Group guidelines:
   http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
   http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
   http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp



Legacy User Group guidelines:

   http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

   http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

   http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Re: [LegacyUG] error message

[Evert van Dijken]

See: http://www.legacyfamilytree.com/helpError380.asp. Something went
wrong during the update, update again and it should be ok (I hope ;-).
Evert van Dijken

2010/5/4 Barbara :
> Hello fellow Legacy users, I need your help.
>
> I attempted to install the new update to my Deluxe 7.4 program and I get a
> message "Run time error '380': Invalid Property Value".  Plus, my Legacy
> Program does not open.
>
> I would appreciate any help you may offer.
>
> Thanks  Barb
>
> Legacy User Group guidelines:
>    http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
>    http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
>    http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>



Legacy User Group guidelines:

   http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

   http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

   http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

[LegacyUG] error message

[Barbara]

Hello fellow Legacy users, I need your help.

I attempted to install the new update to my Deluxe 7.4 program and I get a 
message "Run time error '380': Invalid Property Value".  Plus, my Legacy 
Program does not open.

I would appreciate any help you may offer.

Thanks  Barb


Legacy User Group guidelines:

   http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

   http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

   http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/

Online technical support: http://www.LegacyFamilyTree.com/Help.asp

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp