Re: [LegacyUG] Event "location" somehow got changed

2015-02-03 Thread Howard Cady
Paula,  My Legacy Option settings, the use of Geo Mapping and access to 
FamilySearch make it easy to show that Legacy has several paths where the 
internal workings of Legacy perform an automatic “combine/combine with” 
function that ignores the values for Latitude and Longitude. Perhaps the 
easiest way to see this function in action is to find a new family using the 
FamilySearch feature of Legacy that has children born in the same location.  
Use the “this is the same Person as mine” and “Share” option to download to 
your file one of the individuals and the event using a location of interest.  
Then go to your Master Location list and the location of interest.  Look at the 
list of individuals using that location. Go back to FamilySearch and download 
(share) another person and event that uses the same location.  Return to your 
Master Location list and the location of interest.  The list of users of the 
location now includes the newly downloaded individual (an automatic 
“combine/combine with” for the location).
Similarly editing the names for a location from the Master Location list so 
that saved location names are now identical with those of an already existing 
location will cause a location merger even though the Latitude and/or Longitude 
differ.  The new Lat/Long are discarded in favor of the older existing ones.
If you desire more information, let’s correspond directly – off list.
Howard Cady

From: Paula Ryburn
Sent: Saturday, January 31, 2015 7:11 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Event "location" somehow got changed

Bill,  I know about the one where I select the two locations to be combined, 
but this thread made it sound like there was some internal logic that 
automatically combined locations.  Or maybe I was reading it too late at night? 
 Thx.  --Paula



From: William Hoff 
To: legacyusergroup@LegacyUsers.com
Sent: Friday, January 16, 2015 11:53 AM
Subject: Re: [LegacyUG] Event "location" somehow got changed


Yes the feature to combine locations is there. I use infrequently but have 
used, in fact last night
Bill




On Jan 16, 2015, at 11:01 AM, Paula Ryburn  wrote:


  I've not heard of this internal 'combine/combine with' feature.  Is it truly 
there?


  The OP made me think of how many similar locations I have and that sometimes 
I don't type enough letters to get the correct one to display before I tab on 
to the next field... and how maybe tabbing accidentally to the field and then 
doing something (I know we all "do something" unintentional & don't notice it) 
caused a similar location to display & subsequently be saved.  I hadn't seen 
any mention of what the new location is on the records in question.  Just a 
thought.
  --Paula


--
  From: Howard Cady 
  To: legacyusergroup@LegacyUsers.com
  Sent: Tuesday, January 6, 2015 12:09 PM
  Subject: Re: [LegacyUG] Event "location" somehow got changed


  I have noticed that when editing locations that my current option selections 
and version of Legacy V8 (the latest) has an automatic internal 
“combine/combine with” feature that sometimes creates unexpected results.  I 
have not determined what particular set of matches causes this automatic 
combine, but I am not using the conventional US 4 place location convention and 
I do know that mismatched lat/long entries do not prevent combining.  This 
might be the cause for others to have unexpected event changes.
  Howard Cady





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Re: [LegacyUG] Event "location" somehow got changed

2015-01-31 Thread William Hoff
I've looked for a duplicate location search just last night. Could not find so 
went thru manually. I'm certain to have missed some. Tried verifying as I went 
but then lost the map. Some days it goes not pay to get up.
Bill



> On Jan 31, 2015, at 8:11 PM, Paula Ryburn  wrote:
>
> Bill,  I know about the one where I select the two locations to be combined, 
> but this thread made it sound like there was some internal logic that 
> automatically combined locations.  Or maybe I was reading it too late at 
> night?  Thx.  --Paula
>
> From: William Hoff 
> To: legacyusergroup@LegacyUsers.com
> Sent: Friday, January 16, 2015 11:53 AM
> Subject: Re: [LegacyUG] Event "location" somehow got changed
>
> Yes the feature to combine locations is there. I use infrequently but have 
> used, in fact last night
> Bill
>
>
>
>> On Jan 16, 2015, at 11:01 AM, Paula Ryburn  
>> wrote:
>>
>> I've not heard of this internal 'combine/combine with' feature.  Is it truly 
>> there?
>>
>> The OP made me think of how many similar locations I have and that sometimes 
>> I don't type enough letters to get the correct one to display before I tab 
>> on to the next field... and how maybe tabbing accidentally to the field and 
>> then doing something (I know we all "do something" unintentional & don't 
>> notice it) caused a similar location to display & subsequently be saved.  I 
>> hadn't seen any mention of what the new location is on the records in 
>> question.  Just a thought.
>> --Paula
>>
>> From: Howard Cady 
>> To: legacyusergroup@LegacyUsers.com
>> Sent: Tuesday, January 6, 2015 12:09 PM
>> Subject: Re: [LegacyUG] Event "location" somehow got changed
>>
>> I have noticed that when editing locations that my current option selections 
>> and version of Legacy V8 (the latest) has an automatic internal 
>> “combine/combine with” feature that sometimes creates unexpected results.  I 
>> have not determined what particular set of matches causes this automatic 
>> combine, but I am not using the conventional US 4 place location convention 
>> and I do know that mismatched lat/long entries do not prevent combining.  
>> This might be the cause for others to have unexpected event changes.
>> Howard Cady
>>
>> From: Gene Wheeler
>> Sent: Tuesday, January 6, 2015 10:05 AM
>> To: legacyusergroup@LegacyUsers.com
>> Subject: Re: [LegacyUG] Event "location" somehow got changed
>>
>> Thanks, Ron.  Very helpful.
>>
>> Gene
>>
>> On Tue, Jan 6, 2015 at 2:37 AM,  wrote:
>> We Do not know!
>>
>> Ron Ferguson
>>
>> Gene Wheeler  wrote:
>>
>> OK, Legacy Support, what's going on here?
>>
>> Gene
>>
>> On Sun, Jan 4, 2015 at 9:29 PM, Jess  wrote:
>> I had this issue as well, and honestly thought I was crazy! I had at least a 
>> dozen people with burial location of Bellvieu Cemetery, Benton, Bossier 
>> Parish, Louisiana. I know this because I was going from a book and can 
>> source every one (it is a family plot). I went to print a list so To make 
>> sure I photographed all of them when I went, and it only gave me three 
>> people.
>>
>> Jessica Morgan
>>
>> On Jan 4, 2015, at 6:07 PM, Cathy Pinner  wrote:
>>
>> O help. I don't think you're going mad.
>>
>> I had this happen the other day but caught it straight away and wasn't sure 
>> what I'd done. Just one location changed to a new location I'd just entered. 
>> The new location was a birth location. The location that changed was the 
>> death and burial location for that person and for everyone using that death 
>> location. I know I made a mess of the new entry and edited it a few times as 
>> I found out more about the location. I was also having some computer 
>> problems and Legacy crashed a couple of times so I put it down to that.
>>
>> I've now restored an earlier image of my computer and all seems well again.
>>
>> Cathy
>>
>> Gene Wheeler wrote:
>>>
>>> No, no clean-up, no merging, nothing like that.  In fact, I've been
>>> working on a totally different Legacy file for the past month.
>>>
>>> Gene
>>>
>>> O n Sun, Jan 4, 2015 at 10:58 AM, MikeFry >> <mailto:emjay...@gmail.com>> wrote:
>>>
>>> On 2015/01/04 05:43 PM, Gene Wheeler wrote:
>>> > I'm using the current release of v.8 and have been for months.
>>> I just
>&g

Re: [LegacyUG] Event "location" somehow got changed

2015-01-31 Thread Paula Ryburn
Bill,  I know about the one where I select the two locations to be combined, 
but this thread made it sound like there was some internal logic that 
automatically combined locations.  Or maybe I was reading it too late at night? 
 Thx.  --Paula



 From: William Hoff 
To: legacyusergroup@LegacyUsers.com
Sent: Friday, January 16, 2015 11:53 AM
Subject: Re: [LegacyUG] Event "location" somehow got changed



Yes the feature to combine locations is there. I use infrequently but have 
used, in fact last night
Bill




On Jan 16, 2015, at 11:01 AM, Paula Ryburn  wrote:


I've not heard of this internal 'combine/combine with' feature.  Is it truly 
there?
>
>
>The OP made me think of how many similar locations I have and that sometimes I 
>don't type enough letters to get the correct one to display before I tab on to 
>the next field... and how maybe tabbing accidentally to the field and then 
>doing something (I know we all "do something" unintentional & don't notice it) 
>caused a similar location to display & subsequently be saved.  I hadn't seen 
>any mention of what the new location is on the records in question.  Just a 
>thought.
>--Paula
>
>
>
>
> From: Howard Cady 
>To: legacyusergroup@LegacyUsers.com
>Sent: Tuesday, January 6, 2015 12:09 PM
>Subject: Re: [LegacyUG] Event "location" somehow got changed
>
>
>
>I have noticed that when editing locations that my current option
selections and version of Legacy V8 (the latest) has an automatic internal
“combine/combine with” feature that sometimes creates unexpected results.
I have not determined what particular set of matches causes this automatic
combine, but I am not using the conventional US 4 place location convention and
I do know that mismatched lat/long entries do not prevent combining.  This
might be the cause for others to have unexpected event changes.
>Howard Cady
>From: Gene Wheeler
>Sent: Tuesday, January 6, 2015 10:05 AM
>To: legacyusergroup@LegacyUsers.com
>Subject: Re: [LegacyUG] Event "location" somehow got
changed
>  Thanks, Ron.  Very helpful.
>
>Gene
>
>
>On Tue, Jan 6, 2015 at 2:37 AM,  wrote:
>
>We Do not know!
>>
>>Ron Ferguson
>>
>>Gene Wheeler  wrote:
>>
>>
>>OK, Legacy Support, what's going on here?
>>
>>Gene
>>
>>
>>On Sun, Jan 4, 2015 at 9:29 PM, Jess  wrote:
>>
>>I had this issue as well, and honestly thought I was crazy! I had at least a 
>>dozen people with burial location of Bellvieu Cemetery, Benton, Bossier 
>>Parish, Louisiana. I know this because I was going from a book and can source 
>>every one (it is a family plot). I went to print a list so To make sure I 
>>photographed all of them when I went, and it only gave me three people.
>>>
>>>Jessica Morgan
>>>
>>>On Jan 4, 2015, at 6:07 PM, Cathy Pinner  wrote:
>>>
>>>
>>>O help. I don't think you're going mad.
>>>
>>>I had this happen the
other day but caught it straight away and wasn't sure what I'd done. Just
one location changed to a new location I'd just entered. The new location
was a birth location. The location that changed was the death and burial
location for that person and for everyone using that death location. I know
I made a mess of the new entry and edited it a few times as I found out more
about the location. I was also having some computer problems and Legacy
crashed a couple of times so I put it down to that.
>>>
>>>I've now
restored an earlier image of my computer and all seems well
again.
>>>
>>>Cathy
>>>
>>>Gene Wheeler wrote:
>>>
>>>
>>>>No, no clean-up, no merging, nothing like
  that.  In fact, I've been
>>>>working on a totally different Legacy
  file for the past month.
>>>>
>>>>Gene
>>>>
>>>>O n Sun, Jan 4, 2015 at 10:58
  AM, MikeFry >>><mailto:emjay...@gmail.com>> wrote:
>>>>
>>>>On 2015/01/04 05:43 PM, Gene Wheeler
  wrote:
>>>>> I'm using the current release of v.8 and
  have been for months.
>>>>I just
>>>>
  > happened to notice that the location for the burial of both
  of
>>>>my parents
>>>>> was changed
  to the same incorrect cemetery.  The correct
>>>>
  cemetery has been
>>>>> part of their records for
  years, and now, somehow, they BOTH got
>>>>changed
  to
>>

Re: [LegacyUG] Event "location" somehow got changed

2015-01-16 Thread William Hoff
Yes the feature to combine locations is there. I use infrequently but have 
used, in fact last night
Bill



> On Jan 16, 2015, at 11:01 AM, Paula Ryburn  wrote:
>
> I've not heard of this internal 'combine/combine with' feature.  Is it truly 
> there?
>
> The OP made me think of how many similar locations I have and that sometimes 
> I don't type enough letters to get the correct one to display before I tab on 
> to the next field... and how maybe tabbing accidentally to the field and then 
> doing something (I know we all "do something" unintentional & don't notice 
> it) caused a similar location to display & subsequently be saved.  I hadn't 
> seen any mention of what the new location is on the records in question.  
> Just a thought.
> --Paula
>
> From: Howard Cady 
> To: legacyusergroup@LegacyUsers.com
> Sent: Tuesday, January 6, 2015 12:09 PM
> Subject: Re: [LegacyUG] Event "location" somehow got changed
>
> I have noticed that when editing locations that my current option selections 
> and version of Legacy V8 (the latest) has an automatic internal 
> “combine/combine with” feature that sometimes creates unexpected results.  I 
> have not determined what particular set of matches causes this automatic 
> combine, but I am not using the conventional US 4 place location convention 
> and I do know that mismatched lat/long entries do not prevent combining.  
> This might be the cause for others to have unexpected event changes.
> Howard Cady
>
> From: Gene Wheeler
> Sent: Tuesday, January 6, 2015 10:05 AM
> To: legacyusergroup@LegacyUsers.com
> Subject: Re: [LegacyUG] Event "location" somehow got changed
>
> Thanks, Ron.  Very helpful.
>
> Gene
>
> On Tue, Jan 6, 2015 at 2:37 AM,  wrote:
> We Do not know!
>
> Ron Ferguson
>
> Gene Wheeler  wrote:
>
> OK, Legacy Support, what's going on here?
>
> Gene
>
> On Sun, Jan 4, 2015 at 9:29 PM, Jess  wrote:
> I had this issue as well, and honestly thought I was crazy! I had at least a 
> dozen people with burial location of Bellvieu Cemetery, Benton, Bossier 
> Parish, Louisiana. I know this because I was going from a book and can 
> source every one (it is a family plot). I went to print a list so To make 
> sure I photographed all of them when I went, and it only gave me three people.
>
> Jessica Morgan
>
> On Jan 4, 2015, at 6:07 PM, Cathy Pinner  wrote:
>
> O help. I don't think you're going mad.
>
> I had this happen the other day but caught it straight away and wasn't sure 
> what I'd done. Just one location changed to a new location I'd just entered. 
> The new location was a birth location. The location that changed was the 
> death and burial location for that person and for everyone using that death 
> location. I know I made a mess of the new entry and edited it a few times as 
> I found out more about the location. I was also having some computer problems 
> and Legacy crashed a couple of times so I put it down to that.
>
> I've now restored an earlier image of my computer and all seems well again.
>
> Cathy
>
> Gene Wheeler wrote:
>>
>> No, no clean-up, no merging, nothing like that.  In fact, I've been
>> working on a totally different Legacy file for the past month.
>>
>> Gene
>>
>> O n Sun, Jan 4, 2015 at 10:58 AM, MikeFry > <mailto:emjay...@gmail.com>> wrote:
>>
>> On 2015/01/04 05:43 PM, Gene Wheeler wrote:
>> > I'm using the current release of v.8 and have been for months.
>> I just
>> > happened to notice that the location for the burial of both of
>> my parents
>> > was changed to the same incorrect cemetery.  The correct
>> cemetery has been
>> > part of their records for years, and now, somehow, they BOTH got
>> changed to
>> > the same incorrect cemetery.  Any idea what gives?  It makes me
>> wonder how
>> > many other records got changed without my knowledge.
>>
>> Been doing any spring cleaning of locations?
>>
>> & nbsp;   --
>> Regards,
>> Mike Fry (Jhb)
>>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://support.legacyfamilytree.com
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on 
> our

Re: [LegacyUG] Event "location" somehow got changed

2015-01-16 Thread Paula Ryburn
I've not heard of this internal 'combine/combine with' feature.  Is it truly 
there?

The OP made me think of how many similar locations I have and that sometimes I 
don't type enough letters to get the correct one to display before I tab on to 
the next field... and how maybe tabbing accidentally to the field and then 
doing something (I know we all "do something" unintentional & don't notice it) 
caused a similar location to display & subsequently be saved.  I hadn't seen 
any mention of what the new location is on the records in question.  Just a 
thought.
--Paula



 From: Howard Cady 
To: legacyusergroup@LegacyUsers.com
Sent: Tuesday, January 6, 2015 12:09 PM
Subject: Re: [LegacyUG] Event "location" somehow got changed



I have noticed that when editing locations that my current option
selections and version of Legacy V8 (the latest) has an automatic internal
“combine/combine with” feature that sometimes creates unexpected results.
I have not determined what particular set of matches causes this automatic
combine, but I am not using the conventional US 4 place location convention and
I do know that mismatched lat/long entries do not prevent combining.  This
might be the cause for others to have unexpected event changes.
Howard Cady
From: Gene Wheeler
Sent: Tuesday, January 6, 2015 10:05 AM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Event "location" somehow got
changed
  Thanks, Ron.  Very helpful.

Gene


On Tue, Jan 6, 2015 at 2:37 AM,  wrote:

We Do not know!
>
>Ron Ferguson
>
>Gene Wheeler  wrote:
>
>
>OK, Legacy Support, what's going on here?
>
>Gene
>
>
>On Sun, Jan 4, 2015 at 9:29 PM, Jess  wrote:
>
>I had this issue as well, and honestly thought I was crazy! I had at least a 
>dozen people with burial location of Bellvieu Cemetery, Benton, Bossier 
>Parish, Louisiana. I know this because I was going from a book and can source 
>every one (it is a family plot). I went to print a list so To make sure I 
>photographed all of them when I went, and it only gave me three people.
>>
>>Jessica Morgan
>>
>>On Jan 4, 2015, at 6:07 PM, Cathy Pinner  wrote:
>>
>>
>>O help. I don't think you're going mad.
>>
>>I had this happen the
other day but caught it straight away and wasn't sure what I'd done. Just
one location changed to a new location I'd just entered. The new location
was a birth location. The location that changed was the death and burial
location for that person and for everyone using that death location. I know
I made a mess of the new entry and edited it a few times as I found out more
about the location. I was also having some computer problems and Legacy
crashed a couple of times so I put it down to that.
>>
>>I've now
restored an earlier image of my computer and all seems well
again.
>>
>>Cathy
>>
>>Gene Wheeler wrote:
>>
>>
>>>No, no clean-up, no merging, nothing like
  that.  In fact, I've been
>>>working on a totally different Legacy
  file for the past month.
>>>
>>>Gene
>>>
>>>O n Sun, Jan 4, 2015 at 10:58
  AM, MikeFry >><mailto:emjay...@gmail.com>> wrote:
>>>
>>>On 2015/01/04 05:43 PM, Gene Wheeler
  wrote:
>>>> I'm using the current release of v.8 and
  have been for months.
>>>I just
>>>
  > happened to notice that the location for the burial of both
  of
>>>my parents
>>>> was changed
  to the same incorrect cemetery.  The correct
>>>
  cemetery has been
>>>> part of their records for
  years, and now, somehow, they BOTH got
>>>changed
  to
>>>> the same incorrect cemetery.  Any idea
  what gives?  It makes me
>>>wonder
  how
>>>> many other records got changed without my
  knowledge.
>>>
>>>Been doing any spring cleaning of
  locations?
>>>
>>>& nbsp;   --
>>>
  Regards,
>>>Mike Fry
(Jhb)
>>>
>>>

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Archived messages after Nov. 21 2009:
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RE: [LegacyUG] Event "location" somehow got changed

2015-01-06 Thread Michele/Support
Gene,

It is okay to ask tech support questions on the list because the answer might 
be a simple one liner but anything that might require some back and forth 
dialog is better handled by sending a message to supp...@legacyfamilytree.com 
<mailto:supp...@legacyfamilytree.com>  :)  Also, if you ask something on the 
list and it doesn’t get answered then send an email.  Either we didn’t see the 
question because we aren’t monitoring the list 24/7 or it is too involved to 
try and answer here.



Michele

Technical Support

 <mailto:mich...@legacyfamilytree.com> mich...@legacyfamilytree.com

 <http://www.legacyfamilytree.com> www.legacyfamilytree.com



From: Gene Wheeler [mailto:bridge...@gmail.com]
Sent: Tuesday, January 6, 2015 3:30 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Event "location" somehow got changed



All,

I stand chastized, and I apologize.  I see Support personnel often replying to 
issues presented on the LUG, so that's where I first went with my issue.

Sorry,

Gene





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Re: [LegacyUG] Event "location" somehow got changed

2015-01-06 Thread Gene Wheeler
All,

I stand chastized, and I apologize.  I see Support personnel often replying
to issues presented on the LUG, so that's where I first went with my issue.

Sorry,

Gene

On Tue, Jan 6, 2015 at 12:46 PM, Michele/Support <
mich...@legacyfamilytree.com> wrote:

> Brian,
>
> I appreciate this post.  This is exactly what is happening.  Gene also
> sent a ticket in so we are working on it behind the scenes.  Sometimes when
> you think Support isn’t paying attention to the LUG list they really are.
> One thing people don’t realize is that not all of the techs watch the list
> and those that do only watch when they can.  Our main job is answering the
> support tickets that come in.  The LUG list’s main purpose is so that
> Legacy users can talk to each other answering questions about how the
> program works, tips, tricks, hints etc.  It isn’t a forum to handle
> complicated tech support issues.
>
>
>
> Michele
>
> Technical Support
>
> mich...@legacyfamilytree.com
>
> www.legacyfamilytree.com
>
>
>
> *From:* Brian L. Lightfoot [mailto:br...@the-lightfoots.com]
> *Sent:* Tuesday, January 6, 2015 1:12 PM
> *To:* legacyusergroup@LegacyUsers.com
> *Subject:* RE: [LegacyUG] Event "location" somehow got changed
>
>
>
> I would suspect that as we read these messages, several of Millenia’s
> support people are banging away at their keyboards trying to see if they
> can recreate the issue. If they can’t recreate the issue, then they’re
> probably trying to figure out what user errors would cause the problem.
> When one support persons thinks they’ve got it figured out, they’ll
> probably forward the resolution to another support person to confirm the
> problem and proposed solution. So let’s give them some time and see what
> happens.
>
>
>
> Brian in CA
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://support.legacyfamilytree.com
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




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RE: [LegacyUG] Event "location" somehow got changed

2015-01-06 Thread Michele/Support
Brian,

I appreciate this post.  This is exactly what is happening.  Gene also sent a 
ticket in so we are working on it behind the scenes.  Sometimes when you think 
Support isn’t paying attention to the LUG list they really are.  One thing 
people don’t realize is that not all of the techs watch the list and those that 
do only watch when they can.  Our main job is answering the support tickets 
that come in.  The LUG list’s main purpose is so that Legacy users can talk to 
each other answering questions about how the program works, tips, tricks, hints 
etc.  It isn’t a forum to handle complicated tech support issues.



Michele

Technical Support

 <mailto:mich...@legacyfamilytree.com> mich...@legacyfamilytree.com

 <http://www.legacyfamilytree.com> www.legacyfamilytree.com



From: Brian L. Lightfoot [mailto:br...@the-lightfoots.com]
Sent: Tuesday, January 6, 2015 1:12 PM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] Event "location" somehow got changed



I would suspect that as we read these messages, several of Millenia’s support 
people are banging away at their keyboards trying to see if they can recreate 
the issue. If they can’t recreate the issue, then they’re probably trying to 
figure out what user errors would cause the problem. When one support persons 
thinks they’ve got it figured out, they’ll probably forward the resolution to 
another support person to confirm the problem and proposed solution. So let’s 
give them some time and see what happens.



Brian in CA





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RE: [LegacyUG] Event "location" somehow got changed

2015-01-06 Thread Brian L. Lightfoot
I would suspect that as we read these messages, several of Millenia’s support 
people are banging away at their keyboards trying to see if they can recreate 
the issue. If they can’t recreate the issue, then they’re probably trying to 
figure out what user errors would cause the problem. When one support persons 
thinks they’ve got it figured out, they’ll probably forward the resolution to 
another support person to confirm the problem and proposed solution. So let’s 
give them some time and see what happens.



Brian in CA





From: Gene Wheeler [mailto:bridge...@gmail.com]
Sent: Tuesday, January 06, 2015 9:06 AM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Event "location" somehow got changed



Thanks, Ron.  Very helpful.

Gene



On Tue, Jan 6, 2015 at 2:37 AM,  wrote:

We Do not know!

Ron Ferguson

Gene Wheeler  wrote:

OK, Legacy Support, what's going on here?

Gene



On Sun, Jan 4, 2015 at 9:29 PM, Jess  wrote:

I had this issue as well, and honestly thought I was crazy! I had at least a 
dozen people with burial location of Bellvieu Cemetery, Benton, Bossier Parish, 
Louisiana. I know this because I was going from a book and can source every one 
(it is a family plot). I went to print a list so To make sure I photographed 
all of them when I went, and it only gave me three people.

Jessica Morgan


On Jan 4, 2015, at 6:07 PM, Cathy Pinner  wrote:

O help. I don't think you're going mad.

I had this happen the other day but caught it straight away and wasn't sure 
what I'd done. Just one location changed to a new location I'd just entered. 
The new location was a birth location. The location that changed was the death 
and burial location for that person and for everyone using that death location. 
I know I made a mess of the new entry and edited it a few times as I found out 
more about the location. I was also having some computer problems and Legacy 
crashed a couple of times so I put it down to that.

I've now restored an earlier image of my computer and all seems well again.

Cathy

Gene Wheeler wrote:




No, no clean-up, no merging, nothing like that.  In fact, I've been
working on a totally different Legacy file for the past month.

Gene

O n Sun, Jan 4, 2015 at 10:58 AM, MikeFry mailto:emjay...@gmail.com>> wrote:

On 2015/01/04 05:43 PM, Gene Wheeler wrote:
> I'm using the current release of v.8 and have been for months.
I just
> happened to notice that the location for the burial of both of
my parents
> was changed to the same incorrect cemetery.  The correct
cemetery has been
> part of their records for years, and now, somehow, they BOTH got
changed to
> the same incorrect cemetery.  Any idea what gives?  It makes me
wonder how
> many other records got changed without my knowledge.

Been doing any spring cleaning of locations?

& nbsp;   --
Regards,
Mike Fry (Jhb)











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Re: [LegacyUG] Event "location" somehow got changed

2015-01-06 Thread Howard Cady
I have noticed that when editing locations that my current option selections 
and version of Legacy V8 (the latest) has an automatic internal 
“combine/combine with” feature that sometimes creates unexpected results.  I 
have not determined what particular set of matches causes this automatic 
combine, but I am not using the conventional US 4 place location convention and 
I do know that mismatched lat/long entries do not prevent combining.  This 
might be the cause for others to have unexpected event changes.
Howard Cady

From: Gene Wheeler
Sent: Tuesday, January 6, 2015 10:05 AM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Event "location" somehow got changed

Thanks, Ron.  Very helpful.


Gene


On Tue, Jan 6, 2015 at 2:37 AM,  wrote:

  We Do not know!

  Ron Ferguson

  Gene Wheeler  wrote:


  OK, Legacy Support, what's going on here?

  Gene


  On Sun, Jan 4, 2015 at 9:29 PM, Jess  wrote:

I had this issue as well, and honestly thought I was crazy! I had at least 
a dozen people with burial location of Bellvieu Cemetery, Benton, Bossier 
Parish, Louisiana. I know this because I was going from a book and can source 
every one (it is a family plot). I went to print a list so To make sure I 
photographed all of them when I went, and it only gave me three people.

Jessica Morgan

On Jan 4, 2015, at 6:07 PM, Cathy Pinner  wrote:


O help. I don't think you're going mad.

I had this happen the other day but caught it straight away and wasn't sure 
what I'd done. Just one location changed to a new location I'd just entered. 
The new location was a birth location. The location that changed was the death 
and burial location for that person and for everyone using that death location. 
I know I made a mess of the new entry and edited it a few times as I found out 
more about the location. I was also having some computer problems and Legacy 
crashed a couple of times so I put it down to that.

I've now restored an earlier image of my computer and all seems well again.

Cathy

Gene Wheeler wrote:


  No, no clean-up, no merging, nothing like that.  In fact, I've been
  working on a totally different Legacy file for the past month.

  Gene

  O n Sun, Jan 4, 2015 at 10:58 AM, MikeFry mailto:emjay...@gmail.com>> wrote:

  On 2015/01/04 05:43 PM, Gene Wheeler wrote:
  > I'm using the current release of v.8 and have been for months.
  I just
  > happened to notice that the location for the burial of both of
  my parents
  > was changed to the same incorrect cemetery.  The correct
  cemetery has been
  > part of their records for years, and now, somehow, they BOTH got
  changed to
  > the same incorrect cemetery.  Any idea what gives?  It makes me
  wonder how
  > many other records got changed without my knowledge.

  Been doing any spring cleaning of locations?

  & nbsp;   --
  Regards,
  Mike Fry (Jhb)





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Re: [LegacyUG] Event "location" somehow got changed

2015-01-06 Thread Gene Wheeler
Thanks, Ron.  Very helpful.

Gene

On Tue, Jan 6, 2015 at 2:37 AM,  wrote:

> We Do not know!
>
> Ron Ferguson
>
> Gene Wheeler  wrote:
>
> OK, Legacy Support, what's going on here?
>
> Gene
>
> On Sun, Jan 4, 2015 at 9:29 PM, Jess  wrote:
>
>> I had this issue as well, and honestly thought I was crazy! I had at
>> least a dozen people with burial location of Bellvieu Cemetery, Benton,
>> Bossier Parish, Louisiana. I know this because I was going from a book and
>> can source every one (it is a family plot). I went to print a list so To
>> make sure I photographed all of them when I went, and it only gave me three
>> people.
>>
>> Jessica Morgan
>>
>> On Jan 4, 2015, at 6:07 PM, Cathy Pinner  wrote:
>>
>> O help. I don't think you're going mad.
>>
>> I had this happen the other day but caught it straight away and wasn't
>> sure what I'd done. Just one location changed to a new location I'd just
>> entered. The new location was a birth location. The location that changed
>> was the death and burial location for that person and for everyone using
>> that death location. I know I made a mess of the new entry and edited it a
>> few times as I found out more about the location. I was also having some
>> computer problems and Legacy crashed a couple of times so I put it down to
>> that.
>>
>> I've now restored an earlier image of my computer and all seems well
>> again.
>>
>> Cathy
>>
>> Gene Wheeler wrote:
>>
>>
>> No, no clean-up, no merging, nothing like that.  In fact, I've been
>> working on a totally different Legacy file for the past month.
>>
>> Gene
>>
>> O n Sun, Jan 4, 2015 at 10:58 AM, MikeFry > > wrote:
>>
>> On 2015/01/04 05:43 PM, Gene Wheeler wrote:
>> > I'm using the current release of v.8 and have been for months.
>> I just
>> > happened to notice that the location for the burial of both of
>> my parents
>> > was changed to the same incorrect cemetery.  The correct
>> cemetery has been
>> > part of their records for years, and now, somehow, they BOTH got
>> changed to
>> > the same incorrect cemetery.  Any idea what gives?  It makes me
>> wonder how
>> > many other records got changed without my knowledge.
>>
>> Been doing any spring cleaning of locations?
>>
>> & nbsp;   --
>> Regards,
>> Mike Fry (Jhb)
>>
>>
>> --
>>
>>
>> This email has been checked for viruses by Avast antivirus software.
>> www.avast.com
>>
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages after Nov. 21 2009:
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>> on our blog (http://news.LegacyFamilyTree.com).
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>>
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Re: [LegacyUG] Event "location" somehow got changed

2015-01-06 Thread ronfergy . aul
We Do not know!

Ron Ferguson

Gene Wheeler  wrote:

>OK, Legacy Support, what's going on here?
>
>Gene
>
>On Sun, Jan 4, 2015 at 9:29 PM, Jess  wrote:
>
>> I had this issue as well, and honestly thought I was crazy! I had at least
>> a dozen people with burial location of Bellvieu Cemetery, Benton, Bossier
>> Parish, Louisiana. I know this because I was going from a book and can
>> source every one (it is a family plot). I went to print a list so To make
>> sure I photographed all of them when I went, and it only gave me three
>> people.
>>
>> Jessica Morgan
>>
>> On Jan 4, 2015, at 6:07 PM, Cathy Pinner  wrote:
>>
>> O help. I don't think you're going mad.
>>
>> I had this happen the other day but caught it straight away and wasn't
>> sure what I'd done. Just one location changed to a new location I'd just
>> entered. The new location was a birth location. The location that changed
>> was the death and burial location for that person and for everyone using
>> that death location. I know I made a mess of the new entry and edited it a
>> few times as I found out more about the location. I was also having some
>> computer problems and Legacy crashed a couple of times so I put it down to
>> that.
>>
>> I've now restored an earlier image of my computer and all seems well again.
>>
>> Cathy
>>
>> Gene Wheeler wrote:
>>
>>
>> No, no clean-up, no merging, nothing like that.  In fact, I've been
>> working on a totally different Legacy file for the past month.
>>
>> Gene
>>
>> O n Sun, Jan 4, 2015 at 10:58 AM, MikeFry > > wrote:
>>
>> On 2015/01/04 05:43 PM, Gene Wheeler wrote:
>> > I'm using the current release of v.8 and have been for months.
>> I just
>> > happened to notice that the location for the burial of both of
>> my parents
>> > was changed to the same incorrect cemetery.  The correct
>> cemetery has been
>> > part of their records for years, and now, somehow, they BOTH got
>> changed to
>> > the same incorrect cemetery.  Any idea what gives?  It makes me
>> wonder how
>> > many other records got changed without my knowledge.
>>
>> Been doing any spring cleaning of locations?
>>
>> & nbsp;   --
>> Regards,
>> Mike Fry (Jhb)
>>
>>
>> --
>>
>>
>> This email has been checked for viruses by Avast antivirus software.
>> www.avast.com
>>
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages after Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>> Archived messages from old mail server - before Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>> Online technical support: http://support.legacyfamilytree.com
>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
>> on our blog (http://news.LegacyFamilyTree.com).
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages after Nov. 21 2009:
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>> on our blog (http://news.LegacyFamilyTree.com).
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>
>
>
>
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Re: [LegacyUG] Event "location" somehow got changed

2015-01-05 Thread Mary Young
Messages to Legacy Support should be sent to them direct.
Mary

>Gene wrote:
>OK, Legacy Support, what's going on here?

On 05/01/2015, Gene Wheeler  wrote:
> OK, Legacy Support, what's going on here?
>
> Gene
>
> On Sun, Jan 4, 2015 at 9:29 PM, Jess  wrote:
>
>> I had this issue as well, and honestly thought I was crazy! I had at
>> least
>> a dozen people with burial location of Bellvieu Cemetery, Benton, Bossier
>> Parish, Louisiana. I know this because I was going from a book and can
>> source every one (it is a family plot). I went to print a list so To make
>> sure I photographed all of them when I went, and it only gave me three
>> people.
>>
>> Jessica Morgan
>>
>> On Jan 4, 2015, at 6:07 PM, Cathy Pinner  wrote:
>>
>> O help. I don't think you're going mad.
>>
>> I had this happen the other day but caught it straight away and wasn't
>> sure what I'd done. Just one location changed to a new location I'd just
>> entered. The new location was a birth location. The location that changed
>> was the death and burial location for that person and for everyone using
>> that death location. I know I made a mess of the new entry and edited it
>> a
>> few times as I found out more about the location. I was also having some
>> computer problems and Legacy crashed a couple of times so I put it down
>> to
>> that.
>>
>> I've now restored an earlier image of my computer and all seems well
>> again.
>>
>> Cathy
>>
>> Gene Wheeler wrote:
>>
>>
>> No, no clean-up, no merging, nothing like that.  In fact, I've been
>> working on a totally different Legacy file for the past month.
>>
>> Gene
>>
>> O n Sun, Jan 4, 2015 at 10:58 AM, MikeFry > > wrote:
>>
>> On 2015/01/04 05:43 PM, Gene Wheeler wrote:
>> > I'm using the current release of v.8 and have been for months.
>> I just
>> > happened to notice that the location for the burial of both of
>> my parents
>> > was changed to the same incorrect cemetery.  The correct
>> cemetery has been
>> > part of their records for years, and now, somehow, they BOTH got
>> changed to
>> > the same incorrect cemetery.  Any idea what gives?  It makes me
>> wonder how
>> > many other records got changed without my knowledge.
>>
>> Been doing any spring cleaning of locations?
>>
>> & nbsp;   --
>> Regards,
>> Mike Fry (Jhb)
>>
>>
>> --
>>
>>
>> This email has been checked for viruses by Avast antivirus software.
>> www.avast.com
>>
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages after Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>> Archived messages from old mail server - before Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
>> Online technical support: http://support.legacyfamilytree.com
>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
>> on our blog (http://news.LegacyFamilyTree.com).
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages after Nov. 21 2009:
>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
>> Archived messages from old mail server - before Nov. 21 2009:
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>> on our blog (http://news.LegacyFamilyTree.com).
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>
>
>
>
> Legacy User Group guidelines:
>
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>
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>
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Re: [LegacyUG] Event "location" somehow got changed

2015-01-05 Thread Gene Wheeler
OK, Legacy Support, what's going on here?

Gene

On Sun, Jan 4, 2015 at 9:29 PM, Jess  wrote:

> I had this issue as well, and honestly thought I was crazy! I had at least
> a dozen people with burial location of Bellvieu Cemetery, Benton, Bossier
> Parish, Louisiana. I know this because I was going from a book and can
> source every one (it is a family plot). I went to print a list so To make
> sure I photographed all of them when I went, and it only gave me three
> people.
>
> Jessica Morgan
>
> On Jan 4, 2015, at 6:07 PM, Cathy Pinner  wrote:
>
> O help. I don't think you're going mad.
>
> I had this happen the other day but caught it straight away and wasn't
> sure what I'd done. Just one location changed to a new location I'd just
> entered. The new location was a birth location. The location that changed
> was the death and burial location for that person and for everyone using
> that death location. I know I made a mess of the new entry and edited it a
> few times as I found out more about the location. I was also having some
> computer problems and Legacy crashed a couple of times so I put it down to
> that.
>
> I've now restored an earlier image of my computer and all seems well again.
>
> Cathy
>
> Gene Wheeler wrote:
>
>
> No, no clean-up, no merging, nothing like that.  In fact, I've been
> working on a totally different Legacy file for the past month.
>
> Gene
>
> O n Sun, Jan 4, 2015 at 10:58 AM, MikeFry  > wrote:
>
> On 2015/01/04 05:43 PM, Gene Wheeler wrote:
> > I'm using the current release of v.8 and have been for months.
> I just
> > happened to notice that the location for the burial of both of
> my parents
> > was changed to the same incorrect cemetery.  The correct
> cemetery has been
> > part of their records for years, and now, somehow, they BOTH got
> changed to
> > the same incorrect cemetery.  Any idea what gives?  It makes me
> wonder how
> > many other records got changed without my knowledge.
>
> Been doing any spring cleaning of locations?
>
> & nbsp;   --
> Regards,
> Mike Fry (Jhb)
>
>
> --
>
>
> This email has been checked for viruses by Avast antivirus software.
> www.avast.com
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
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> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and
> on our blog (http://news.LegacyFamilyTree.com).
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>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
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> Online technical support: http://support.legacyfamilytree.com
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Re: [LegacyUG] Event "location" somehow got changed

2015-01-04 Thread Jess
I had this issue as well, and honestly thought I was crazy! I had at least a 
dozen people with burial location of Bellvieu Cemetery, Benton, Bossier Parish, 
Louisiana. I know this because I was going from a book and can source every one 
(it is a family plot). I went to print a list so To make sure I photographed 
all of them when I went, and it only gave me three people.

Jessica Morgan

On Jan 4, 2015, at 6:07 PM, Cathy Pinner  wrote:

O help. I don't think you're going mad.

I had this happen the other day but caught it straight away and wasn't sure 
what I'd done. Just one location changed to a new location I'd just entered. 
The new location was a birth location. The location that changed was the death 
and burial location for that person and for everyone using that death location. 
I know I made a mess of the new entry and edited it a few times as I found out 
more about the location. I was also having some computer problems and Legacy 
crashed a couple of times so I put it down to that.

I've now restored an earlier image of my computer and all seems well again.

Cathy

Gene Wheeler wrote:
>
> No, no clean-up, no merging, nothing like that.  In fact, I've been
> working on a totally different Legacy file for the past month.
>
> Gene
>
> O n Sun, Jan 4, 2015 at 10:58 AM, MikeFry  > wrote:
>
> On 2015/01/04 05:43 PM, Gene Wheeler wrote:
> > I'm using the current release of v.8 and have been for months.
> I just
> > happened to notice that the location for the burial of both of
> my parents
> > was changed to the same incorrect cemetery.  The correct
> cemetery has been
> > part of their records for years, and now, somehow, they BOTH got
> changed to
> > the same incorrect cemetery.  Any idea what gives?  It makes me
> wonder how
> > many other records got changed without my knowledge.
>
> Been doing any spring cleaning of locations?
>
> & nbsp;   --
> Regards,
> Mike Fry (Jhb)
>
>
>
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Re: [LegacyUG] Event "location" somehow got changed

2015-01-04 Thread Cathy Pinner
O help. I don't think you're going mad.

I had this happen the other day but caught it straight away and wasn't
sure what I'd done. Just one location changed to a new location I'd just
entered. The new location was a birth location. The location that
changed was the death and burial location for that person and for
everyone using that death location. I know I made a mess of the new
entry and edited it a few times as I found out more about the location.
I was also having some computer problems and Legacy crashed a couple of
times so I put it down to that.

I've now restored an earlier image of my computer and all seems well again.

Cathy

Gene Wheeler wrote:
>
> No, no clean-up, no merging, nothing like that. In fact, I've been
> working on a totally different Legacy file for the past month.
>
> Gene
>
> On Sun, Jan 4, 2015 at 10:58 AM, MikeFry  > wrote:
>
> On 2015/01/04 05:43 PM, Gene Wheeler wrote:
> > I'm using the current release of v.8 and have been for months.
> I just
> > happened to notice that the location for the burial of both of
> my parents
> > was changed to the same incorrect cemetery. The correct
> cemetery has been
> > part of their records for years, and now, somehow, they BOTH got
> changed to
> > the same incorrect cemetery. Any idea what gives? It makes me
> wonder how
> > many other records got changed without my knowledge.
>
> Been doing any spring cleaning of locations?
>
> --
> Regards,
> Mike Fry (Jhb)


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Re: [LegacyUG] Event "location" somehow got changed

2015-01-04 Thread Gene Wheeler
No, no clean-up, no merging, nothing like that.  In fact, I've been working
on a totally different Legacy file for the past month.

Gene

On Sun, Jan 4, 2015 at 10:58 AM, MikeFry  wrote:

> On 2015/01/04 05:43 PM, Gene Wheeler wrote:
> > I'm using the current release of v.8 and have been for months.  I just
> > happened to notice that the location for the burial of both of my parents
> > was changed to the same incorrect cemetery.  The correct cemetery has
> been
> > part of their records for years, and now, somehow, they BOTH got changed
> to
> > the same incorrect cemetery.  Any idea what gives?  It makes me wonder
> how
> > many other records got changed without my knowledge.
>
> Been doing any spring cleaning of locations?
>
> --
> Regards,
> Mike Fry (Jhb)
>
>
>
>
> Legacy User Group guidelines:
>
> http://www.LegacyFamilyTree.com/Etiquette.asp
>
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>
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>
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>
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>
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>
>




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Re: [LegacyUG] Event "location" somehow got changed

2015-01-04 Thread Stratton
When it was suggested here to clean up the locations, I started to do
this. By merging some locations, I merged two different cities together.
What a mess, 71 people from one city to another city of 3 people. What
to do? I shut down "Carbonite", but it is so fast so that did not work.
Now what? I had BACKED UP the file 4 days earlier. So open that up, look
for the 3 people. Get that information. Change the city for the 74
people to the original city for the 71. Create a new location file for
the 3 people. Delete them from the 74.  Bottom line: Be careful.  And
definitely MAKE A BACKUP OFTEN. I must tell myself that over and over
and over ..
Richard

On 1/4/2015 9:58 AM, MikeFry wrote:
> On 2015/01/04 05:43 PM, Gene Wheeler wrote:
>> I'm using the current release of v.8 and have been for months.  I just
>> happened to notice that the location for the burial of both of my parents
>> was changed to the same incorrect cemetery.  The correct cemetery has been
>> part of their records for years, and now, somehow, they BOTH got changed to
>> the same incorrect cemetery.  Any idea what gives?  It makes me wonder how
>> many other records got changed without my knowledge.
> Been doing any spring cleaning of locations?
>





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Re: [LegacyUG] Event "location" somehow got changed

2015-01-04 Thread MikeFry
On 2015/01/04 05:43 PM, Gene Wheeler wrote:
> I'm using the current release of v.8 and have been for months.  I just
> happened to notice that the location for the burial of both of my parents
> was changed to the same incorrect cemetery.  The correct cemetery has been
> part of their records for years, and now, somehow, they BOTH got changed to
> the same incorrect cemetery.  Any idea what gives?  It makes me wonder how
> many other records got changed without my knowledge.

Been doing any spring cleaning of locations?

--
Regards,
Mike Fry (Jhb)




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[LegacyUG] Event "location" somehow got changed

2015-01-04 Thread Gene Wheeler
I'm using the current release of v.8 and have been for months.  I just
happened to notice that the location for the burial of both of my parents
was changed to the same incorrect cemetery.  The correct cemetery has been
part of their records for years, and now, somehow, they BOTH got changed to
the same incorrect cemetery.  Any idea what gives?  It makes me wonder how
many other records got changed without my knowledge.

Gene




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