[LegacyUG] Quick help videos

2014-02-09 Thread Ed Ladendorf
I know there are supposed to be quick help videos available on many screens, 
but I can not find them. Maybe I'm not the brightest light bulb in the room, 
but will someone please tell me how to access them? I've tried the help files, 
and I've looked at quite a few different screens, but I simply do not find how 
to access them. Searching the archives is no help either. I understand they 
have a film strip icon, but I have not seen it. Any help will be appreciated.

Ed



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp



Re: [LegacyUG] Quick help videos

2014-02-09 Thread MikeFry
On 09 Feb 2014 18:34, Ed Ladendorf wrote:

 I know there are supposed to be quick help videos available on many screens, 
 but
 I can not find them. Maybe I'm not the brightest light bulb in the room, but
 will someone please tell me how to access them? I've tried the help files, and
 I've looked at quite a few different screens, but I simply do not find how to
 access them. Searching the archives is no help either. I understand they have 
 a
 film strip icon, but I have not seen it. Any help will be appreciated.

Don't believe everything that's written in the Help file :-)

--
Regards,
Mike Fry
Johannesburg (g)



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




RE: [LegacyUG] Quick help videos

2014-02-09 Thread Brian L. Lightfoot
LOL !!
Sadly, it's true.



-Original Message-
From: MikeFry [mailto:emjay...@gmail.com]
Sent: Sunday, February 09, 2014 8:44 AM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Quick help videos

On 09 Feb 2014 18:34, Ed Ladendorf wrote:

 I know there are supposed to be quick help videos available on many
 screens, but I can not find them. Maybe I'm not the brightest light
 bulb in the room, but will someone please tell me how to access them?
 I've tried the help files, and I've looked at quite a few different
 screens, but I simply do not find how to access them. Searching the
 archives is no help either. I understand they have a film strip icon, but I 
 have not seen it. Any help will be appreciated.

Don't believe everything that's written in the Help file :-)

--
Regards,
Mike Fry
Johannesburg (g)





Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




Re: [LegacyUG] Quick help videos

2014-02-09 Thread Ed Ladendorf
Thanks for the replies. I'd like to see a reply from Support as to whether or 
not those files will be available in the near future. It sounds as though those 
quick help videos would answer a lot of questions that might come up on this 
list.


Ed



On Sunday, February 9, 2014 10:34 AM, Ed Ladendorf edladend...@yahoo.com 
wrote:

I know there are supposed to be quick help videos available on many screens, 
but I can not find them. Maybe I'm not the brightest light bulb in the room, 
but will someone please tell me how to access them? I've tried the help files, 
and I've looked at quite a few different screens, but I simply do not find how 
to access them. Searching the archives is no help either. I understand they 
have a film strip icon, but I have not seen it. Any help will be appreciated.

Ed

Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp


Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp



RE: [LegacyUG] Quick help videos

2014-02-09 Thread Bobby Johnson
Here is the reply sent to me from support:

I quote:

“Bobby,

This is something we are going to be implementing (we hope).  We were waiting 
for the Legacy 8 rush to die down though before we started making those videos.

Sincerely,

Jairmie
Technical Support
Legacy Family Tree

Sign up for our genealogy webinars (free) or view past webinars at 
www.FamilyTreeWebinars.com.

Follow us on Facebook (http://www.facebook.com/LegacyFamilyTree) and our blog 
(http://news.LegacyFamilyTree.com”



End quote.

Bobby



From: Brian L. Lightfoot [mailto:br...@the-lightfoots.com]
Sent: Sunday, February 09, 2014 1:39 PM
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] Quick help videos



Hopefully it’s just a matter of them indicating these are the things planned. 
If they never let us know about any such plans, they’d be criticized for that 
so at least this is a good step in the right direction.



Brian in CA





From: Ed Ladendorf [mailto:edladend...@yahoo.com]
Sent: Sunday, February 09, 2014 9:55 AM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Quick help videos



Thanks for the replies. I'd like to see a reply from Support as to whether or 
not those files will be available in the near future. It sounds as though those 
quick help videos would answer a lot of questions that might come up on this 
list.




Ed



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp



RE: [LegacyUG] Quick help videos

2014-02-09 Thread Bobby Johnson
I ran into this “Quickhelp Videos” while preparing for my MyrphyHayesville 
Legacy Users Group.  I asked Legacy support and they responded that these 
videos have not yet been developed.  I quote: “We are waiting for the Legacy 8 
rush to settle down before we start making these videos”

Bobby



From: Ed Ladendorf [mailto:edladend...@yahoo.com]
Sent: Sunday, February 09, 2014 12:55 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Quick help videos



Thanks for the replies. I'd like to see a reply from Support as to whether or 
not those files will be available in the near future. It sounds as though those 
quick help videos would answer a lot of questions that might come up on this 
list.




Ed



On Sunday, February 9, 2014 10:34 AM, Ed Ladendorf edladend...@yahoo.com 
wrote:

I know there are supposed to be quick help videos available on many screens, 
but I can not find them. Maybe I'm not the brightest light bulb in the room, 
but will someone please tell me how to access them? I've tried the help files, 
and I've looked at quite a few different screens, but I simply do not find how 
to access them. Searching the archives is no help either. I understand they 
have a film strip icon, but I have not seen it. Any help will be appreciated.



Ed




Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp



Re: [LegacyUG] Quick help videos

2014-02-09 Thread Ed Ladendorf
Thanks for the reply, Bobby. I imagine it will take some time before they're 
available. But at least they know people are interested.

Ed



On Sunday, February 9, 2014 1:34 PM, Bobby Johnson b...@brmemc.net wrote:

I ran into this “Quickhelp Videos” while preparing for my MyrphyHayesville 
Legacy Users Group.  I asked Legacy support and they responded that these 
videos have not yet been developed.  I quote: “We are waiting for the Legacy 8 
rush to settle down before we start making these videos”
Bobby
 
From:Ed Ladendorf [mailto:edladend...@yahoo.com]
Sent: Sunday, February 09, 2014 12:55 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Quick help videos
 
Thanks for the replies. I'd like to see a reply from Support as to whether or 
not those files will be available in the near future. It sounds as though those 
quick help videos would answer a lot of questions that might come up on this 
list.
 

Ed
 
On Sunday, February 9, 2014 10:34 AM, Ed Ladendorf edladend...@yahoo.com 
wrote:
I know there are supposed to be quick help videos available on many screens, 
but I can not find them. Maybe I'm not the brightest light bulb in the room, 
but will someone please tell me how to access them? I've tried the help files, 
and I've looked at quite a few different screens, but I simply do not find how 
to access them. Searching the archives is no help either. I understand they 
have a film strip icon, but I have not seen it. Any help will be appreciated.
 
Ed

Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp


Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp