Hi Pam,
I think you should contact Support and get their one-on-one help at this
stage. :-)
supp...@legacyfamilytree.com
Kind Regards,
Wendy
Pam Gosling said the following on 12/01/2014 1:25 p.m.:
> Ok, when I reentered the program again, it asked me to backup "1" file, and
> when the program opened, it showed me that the new "build" took, but "took"
> on the backup zip file of 3:40 in the afternoon, not the latest zip file of
> 10:51(after I had entered data for several hours); the later zip folder of
> 10:51 shows up in my "recovered" files, and the newly named update/copy that
> I was trying to make still doesn't show up in my open file list within the
> program, but it does open. But then it asked me if I wanted to copy/renew to
> new format again? I didn't do that yet, thinking something is very confused
> here. . .(besides me).. .should I start over? Or. . .??? I don't want to
> "mess it up" any further. ..
>
> Pam
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