Re: [LegacyUG] All my new Legacg 8 programs are locked

2014-01-27 Thread Jenny M Benson
On 27/01/2014 16:04, Barbara wrote:
 I have opened and saved my new Legacy 8 deluxe files -- ) to my C: drive
 and 1) to my F: drive.  I now cannot open either one.  When I click on
 the icon, nothing happens.  How do I get them to work?

I presume you mean that you are clicking on the icon on your desktop and
Legacy is not opening.

Open Task Manager and see if Legacy is actually shown as running.  If
so, click on Legacy and then on Switch to.  If you can then see Legacy
close it down in the usual way and then try again to open it from your
icon.

--
Jenny M Benson



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RE: [LegacyUG] All my new Legacg 8 programs are locked

2014-01-27 Thread Brian L. Lightfoot
In addition, the desktop icon for the family file may be pointing to an older 
or no longer valid location. You can right click on the icon and check the 
properties to see if the location is indeed the correct one as well as the 
correct name for the family file.

Brian in CA


-Original Message-
From: Jenny M Benson [mailto:ge...@cedarbank.me.uk]
Sent: Monday, January 27, 2014 9:29 AM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] All my new Legacg 8 programs are locked

On 27/01/2014 16:04, Barbara wrote:
 I have opened and saved my new Legacy 8 deluxe files -- ) to my C:
 drive and 1) to my F: drive.  I now cannot open either one.  When I
 click on the icon, nothing happens.  How do I get them to work?

I presume you mean that you are clicking on the icon on your desktop and Legacy 
is not opening.

Open Task Manager and see if Legacy is actually shown as running.  If so, click 
on Legacy and then on Switch to.  If you can then see Legacy close it down in 
the usual way and then try again to open it from your icon.

--
Jenny M Benson






Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp