RE: [LegacyUG] Export to new Legacy family file, error or bug?
Joseph, Yes, I had tried all of that before I brought it up here and sent the email to support. Most of their suggestions seem to be based on the problem being with the fdb file. I don't think that's the case with mine because it does it with every file even the sample.fdb. But my laptop has access to the same file via Skydrive and has no problem with it. I've tried everything I can think of including uninstall/reinstall and booting into safe mode Check \Repair gives an error 91 every time. I guess I'll wait for support to respond to my email. Thanks Dave Pointer Using Build 364, Check/Repair works okay for me. I see some verbiage about error 91 on the Legacy Help Center pages: http://support.legacyfamilytree.com/category/11/0/10/Error-Messages-Problems/ Joseph Leavitt Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Export to new Legacy family file, error or bug?
Using Build 364, Check/Repair works okay for me. I see some verbiage about error 91 on the Legacy Help Center pages: http://support.legacyfamilytree.com/category/11/0/10/Error-Messages-Problems/ Joseph Leavitt On 12/14/2013 8:36 PM, Dave wrote: > Jim, > > The latest build (364) corrected my problem exporting to a new Legacy file as > well as to a gedcom and back to a new Legacy file. That all works with no > errors now. But I still get an immediate error 91 when trying to run a > Check/Repair on any of those files.I even get error 91 when running it on > the sample.fdb file so it doesn't sound like it has anything to do with a > database problem. > > I uninstalled Legacy 8 completely and reinstalled but am still getting error > 91 on every Check/Repair attempt. Any suggestions? > > Dave Pointer > > > Jim, > > Exporting all records to a new Legacy file gets an error 3021. > Exporting to a Gedcom file goes OK.Re-importing that Gedcom goes fine > until it starts creating the Family File and then stops with an error 3021. > > Dave Pointer > > Try the export steps. >> Jim, >> >> All went ok with the List Cleanup.But when I try the Check Repair, I > get an error 91 immediately. >> Thanks >> Dave Pointer >> >> >> -- >> Dave, >> >> I have helped other with this problem. I have done a number of things to > fix the persistent error 3021 abd error 91 problem: >> 1. File Maintenance > List Cleanup >> 2. File Maintenance > Check Repair >> 3. Export all the records to a new Legacy file. >> 4. Export all the records to a GEDCOM file and re-import it as a new > family file. >> 5. Open the family file in MS Access and run Compact and Repair. >> >> Jim >> Technical Support >> Legacy Family Tree > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Export to new Legacy family file, error or bug?
Jim, The latest build (364) corrected my problem exporting to a new Legacy file as well as to a gedcom and back to a new Legacy file. That all works with no errors now. But I still get an immediate error 91 when trying to run a Check/Repair on any of those files.I even get error 91 when running it on the sample.fdb file so it doesn't sound like it has anything to do with a database problem. I uninstalled Legacy 8 completely and reinstalled but am still getting error 91 on every Check/Repair attempt. Any suggestions? Dave Pointer Jim, Exporting all records to a new Legacy file gets an error 3021. Exporting to a Gedcom file goes OK.Re-importing that Gedcom goes fine until it starts creating the Family File and then stops with an error 3021. Dave Pointer Try the export steps. > > Jim, > > All went ok with the List Cleanup.But when I try the Check Repair, I get an error 91 immediately. > > Thanks > Dave Pointer > > > -- > Dave, > > I have helped other with this problem. I have done a number of things to fix the persistent error 3021 abd error 91 problem: > > 1. File Maintenance > List Cleanup > 2. File Maintenance > Check Repair > 3. Export all the records to a new Legacy file. > 4. Export all the records to a GEDCOM file and re-import it as a new family file. > 5. Open the family file in MS Access and run Compact and Repair. > > Jim > Technical Support > Legacy Family Tree Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Export to new Legacy family file, error or bug?
This is a known problem with importing a GEDCOM in build 361. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com On 13/12/2013 6:50 PM, Brian wrote: > I just tried to save a Gedcom and got an error 3021 also. > Went through the process of creation with no problems, 3021 displayed > after trying to open it. > Any suggestions? >Thanks, >Brian Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Export to new Legacy family file, error or bug?
Jim, Exporting all records to a new Legacy file gets an error 3021. Exporting to a Gedcom file goes OK.Re-importing that Gedcom goes fine until it starts creating the Family File and then stops with an error 3021. Dave Pointer Try the export steps. > > Jim, > > All went ok with the List Cleanup.But when I try the Check Repair, I get an error 91 immediately. > > Thanks > Dave Pointer > > > -- > Dave, > > I have helped other with this problem. I have done a number of things to fix the persistent error 3021 abd error 91 problem: > > 1. File Maintenance > List Cleanup > 2. File Maintenance > Check Repair > 3. Export all the records to a new Legacy file. > 4. Export all the records to a GEDCOM file and re-import it as a new family file. > 5. Open the family file in MS Access and run Compact and Repair. > > Jim > Technical Support > Legacy Family Tree Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Export to new Legacy family file, error or bug?
I just tried to save a Gedcom and got an error 3021 also. Went through the process of creation with no problems, 3021 displayed after trying to open it. Any suggestions? Thanks, Brian Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Export to new Legacy family file, error or bug?
And I'm getting error 3021 when I am trying to SAVE an event. Mary On Fri, Dec 13, 2013 at 12:51 PM, Dave wrote: > Richard, it isn’t just you.I’ve experienced similar problem (error > 3021). Also, I can’t run a check/repair without an immediate error 91, > I think it is. I tried a few things from the support page with no > luck. I sent an email to support but haven’t heard back yet. > > > > The strange thing is that I share my file via skydrive with my laptop > running the same Legacy 8. And it works fine from there so I wouldn’t > think it’s anything wrong with the file. > > > > Dave Pointer > > > > > > --- > > When I try to export to Legacy family file either complete or just s few > tagged persons I get: > > > > Error saving source. > > Error 3021. No current record. > > > > I did File Maint twice before trying so that shouldn't be problem. > > > > Is it my file or the program? > > > > -- > Richard Van Wasshnova > > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Export to new Legacy family file, error or bug?
Try the export steps. Original Message > From: "Dave" > Sent: December-13-13 2:10 PM > To: LegacyUserGroup@LegacyUsers.com > Subject: RE: [LegacyUG] Export to new Legacy family file, error or bug? > > Jim, > > All went ok with the List Cleanup.But when I try the Check Repair, I get an error 91 immediately. > > Thanks > Dave Pointer > > > -- > Dave, > > I have helped other with this problem. I have done a number of things to fix the persistent error 3021 abd error 91 problem: > > 1. File Maintenance > List Cleanup > 2. File Maintenance > Check Repair > 3. Export all the records to a new Legacy file. > 4. Export all the records to a GEDCOM file and re-import it as a new family file. > 5. Open the family file in MS Access and run Compact and Repair. > > Jim > Technical Support > Legacy Family Tree > > > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Export to new Legacy family file, error or bug?
Jim, All went ok with the List Cleanup.But when I try the Check Repair, I get an error 91 immediately. Thanks Dave Pointer -- Dave, I have helped other with this problem. I have done a number of things to fix the persistent error 3021 abd error 91 problem: 1. File Maintenance > List Cleanup 2. File Maintenance > Check Repair 3. Export all the records to a new Legacy file. 4. Export all the records to a GEDCOM file and re-import it as a new family file. 5. Open the family file in MS Access and run Compact and Repair. Jim Technical Support Legacy Family Tree Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Export to new Legacy family file, error or bug?
Jim, I did have errors for File Maint - Check repair and Compact but they are cleared up now. I did compact in MS Access. Still cant: 3. Export all the records to a new Legacy file. (Or 6 tagged records) -- Richard Van Wasshnova On Fri, Dec 13, 2013 at 1:10 PM, Jim Terry/Support wrote: > Dave, > > I have helped other with this problem. I have done a number of things to > fix the persistent error 3021 abd error 91 problem: > > 1. File Maintenance > List Cleanup > 2. File Maintenance > Check Repair > 3. Export all the records to a new Legacy file. > 4. Export all the records to a GEDCOM file and re-import it as a new > family file. > 5. Open the family file in MS Access and run Compact and Repair. > > Jim > Technical Support > Legacy Family Tree > > > > Original Message > > From: "Dave" > > Sent: December-13-13 12:52 PM > > To: LegacyUserGroup@LegacyUsers.com > > Subject: RE: [LegacyUG] Export to new Legacy family file, error or bug? > > > > Richard, it isn't just you.I've experienced similar problem (error > 3021). Also, I can't run a check/repair without an immediate error 91, > I think it is. I tried a few things from the support page with no > luck. I sent an email to support but haven't heard back yet. > > > > > > > > The strange thing is that I share my file via skydrive with my laptop > running the same Legacy 8. And it works fine from there so I wouldn't > think it's anything wrong with the file. > > > > > > > > Dave Pointer > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Export to new Legacy family file, error or bug?
Yes I can confirm this is a new problem. From: Richard Van Wasshnova [mailto:rfvanwasshn...@gmail.com] Sent: Friday, December 13, 2013 2:01 PM To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] Export to new Legacy family file, error or bug? When I try to export to Legacy family file either complete or just s few tagged persons I get: Error saving source. Error 3021. No current record. I did File Maint twice before trying so that shouldn't be problem. Is it my file or the program? -- Richard Van Wasshnova Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Export to new Legacy family file, error or bug?
Dave, I have helped other with this problem. I have done a number of things to fix the persistent error 3021 abd error 91 problem: 1. File Maintenance > List Cleanup 2. File Maintenance > Check Repair 3. Export all the records to a new Legacy file. 4. Export all the records to a GEDCOM file and re-import it as a new family file. 5. Open the family file in MS Access and run Compact and Repair. Jim Technical Support Legacy Family Tree Original Message > From: "Dave" > Sent: December-13-13 12:52 PM > To: LegacyUserGroup@LegacyUsers.com > Subject: RE: [LegacyUG] Export to new Legacy family file, error or bug? > > Richard, it isn't just you.I've experienced similar problem (error 3021). > Also, I can't run a check/repair without an immediate error 91, I think > it is. I tried a few things from the support page with no luck. I sent > an email to support but haven't heard back yet. > > > > The strange thing is that I share my file via skydrive with my laptop running > the same Legacy 8. And it works fine from there so I wouldn't think it's > anything wrong with the file. > > > > Dave Pointer > > > > > > --- > > When I try to export to Legacy family file either complete or just s few > tagged persons I get: > > > > Error saving source. > > Error 3021. No current record. > > > > I did File Maint twice before trying so that shouldn't be problem. > > > > Is it my file or the program? > > > > -- > Richard Van Wasshnova > > > > > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Export to new Legacy family file, error or bug?
Richard, it isn’t just you.I’ve experienced similar problem (error 3021). Also, I can’t run a check/repair without an immediate error 91, I think it is. I tried a few things from the support page with no luck. I sent an email to support but haven’t heard back yet. The strange thing is that I share my file via skydrive with my laptop running the same Legacy 8. And it works fine from there so I wouldn’t think it’s anything wrong with the file. Dave Pointer --- When I try to export to Legacy family file either complete or just s few tagged persons I get: Error saving source. Error 3021. No current record. I did File Maint twice before trying so that shouldn't be problem. Is it my file or the program? -- Richard Van Wasshnova Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Export to new Legacy family file, error or bug?
Richard, I think you mean IMPORT a Gedcom. This is a known problem with Build 361 that should be fixed in the next update. I believe it is related to the database conversion that took place. john. At 03:00 PM 12/13/2013, Richard Van Wasshnova wrote: >When I try to export to Legacy family file >either complete or just s few tagged persons I get: > >Error saving source. >Error 3021. No current record. > >I did File Maint twice before trying so that shouldn't be problem. > >Is it my file or the program? > >-- >Richard Van Wasshnova > > >Legacy User Group guidelines: >http://www.LegacyFamilyTree.com/Etiquette.asp >Archived messages after Nov. 21 2009: >http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >Archived messages from old mail server - before Nov. 21 2009: >http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >Online technical support: http://www.LegacyFamilyTree.com/Help.asp >Follow Legacy on Facebook >(http://www.facebook.com/LegacyFamilyTree) and >on our blog (http://news.LegacyFamilyTree.com). >To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
