Re: [LegacyUG] Possible Problem List
With Legacy closed, go to the Legacy folder on your hard drive. Delete the RptProbs.usr and ProbsList.usr files. The files will be regenerated when you create the report again - that should help the formatting. You also might want to narrow down the problems you're searching for as well - it won't be so intimidating if you have fewer issues to resolve! Also make sure you have the most recent build of Legacy 7.5.0.191. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, May 11, 2012 at 1:57 PM, Richard Falzini rfalz...@yahoo.com wrote: I wanted to create a list of problems and go thru and correct them. I know how to do this, and I when doing so it generates a 2500 page list, and many pages are blank. What is the best report to generate, and how do I get rid of all the un wanted blank pages? Thanks Rich in Cleveland Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Possible Problem List
Thank you Sherry, I will do as suggested. And yes I did narrow things down Thanks again Rich From: Sherry/Support she...@legacyfamilytree.com To: LegacyUserGroup@LegacyUsers.com Sent: Friday, May 11, 2012 5:01 PM Subject: Re: [LegacyUG] Possible Problem List With Legacy closed, go to the Legacy folder on your hard drive. Delete the RptProbs.usr and ProbsList.usr files. The files will be regenerated when you create the report again - that should help the formatting. You also might want to narrow down the problems you're searching for as well - it won't be so intimidating if you have fewer issues to resolve! Also make sure you have the most recent build of Legacy 7.5.0.191. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, May 11, 2012 at 1:57 PM, Richard Falzini rfalz...@yahoo.com wrote: I wanted to create a list of problems and go thru and correct them. I know how to do this, and I when doing so it generates a 2500 page list, and many pages are blank. What is the best report to generate, and how do I get rid of all the un wanted blank pages? Thanks Rich in Cleveland Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] possible problem
Tony, Now you tell me. I too use simple filenames (such as pagexyz.jpg or mary.jpg) in a complex tree of subdirectorys. I have long known better than to push a button that says Do you want Lecacy to search for the file? However, The button Options Customize Locations Test All Multimedia Locations has always seemed safe to use. The next window says Check all Picture, Sound, Video and Document files to make sure they can be found in the locations specified. You will be prompted for a location for all files that cannot be found. For 5 years I've been finding an occassional wrong picture attached to an event. I've always thought I must have linked it incorrectly. Only recently I discovered that Test All Multimedia Locations button was only reporting files that couldn't be found in any Legacy directory. but if it could not find a German baptismal record named page123.jpg it will reroute it to a french marriage record named page123.jpg. Also the part about prompting for a location for all files that cannot be found is false. I reported this as a bug only a week or so ago and have not received a reply. I can't believe Legacy could tell you it is working properly. That button is unsafe to use yet I need to check a 2nd computer that is not up to date with files recently added or changed on my main Legacy computer. -- Richard Van Wasshnova http://www.gencircles.com/users/vanwasshnova http://gw.geneanet.org/vanwasshnova On Sun, May 2, 2010 at 4:14 PM, Tony Rolfe t...@gillandtony.com wrote: A few weeks ago I reported what I thought was a bug but, after a few e-mails, the developers have told me that Legacy is acting as designed and they won't be changing things. I thought it would be a good idea to mention the problem here, so everyone is aware. I know it happens in this particular situation and suspect it happens in other similar areas as well. Imagine you have an individual with an event, the event has a source and the source detail has an image attached. Now, if you move the image into another directory, nothing happens until you use Legacy and highlight the source. At this point, Legacy realises that the file isn't where it was, so it goes off and looks in all its known directories, finds it for you and the file is magically relinked. You might never know this has happened. That's all well and good, except that Legacy isn't actually looking for that file; it is looking for a file of that name. If there is a second file with the same name anywhere in Legacy's known directories, then Legacy is just as likely to find the other one and relink that. Without telling you. Of course, if Legacy can't find any file with that name, it comes up with the familiar requester and, if you let Legacy search for you, it will ask if it finds the right one. I was hoping that the Is this the right file? would be inserted when legacy finds one in the scenario above, but apparently that isn't going to happen, so I guess the advice is to make sure that all your files have unique names. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] possible problem
Tony, My apologies for misreading part of your post. I don't know of any setting which gives Legacy permission to automatically roam through my files looking for anything, only the button which one can click when a picture file is missing - hence my confusion. In which case I have given it permission and can see what it selects - although I don't use it as usually I know where the file is likely to be. I would be interested to know how you set it to auto-search for missing files - even if it to me seems to be a bad idea anyhow! Ron Ferguson _ *New* Tutorial: Add Location Pins to Google Earth http://www.fergys.co.uk Includes the family tree for Alan J Grimshaw And the Fergusons of N.W. England Ron Ferguson wrote: Tony, I'm sorry, but in this case Legacy are correct. This is basic computing, if you have files with the same file name in various directories just how do you expect a machine to tell which is the correct one - it cannot see a picture. You can't blame the operating system either because it also is blind. Ron Ferguson _ *New* Tutorial: Add Location Pins to Google Earth http://www.fergys.co.uk Includes the family tree for Alan J Grimshaw And the Fergusons of N.W. England - Original Message - From: Tony Rolfe To: LegacyUserGroup@LegacyUsers.com Sent: 03 May 2010 00:14 Subject: [LegacyUG] possible problem A few weeks ago I reported what I thought was a bug but, after a few e-mails, the developers have told me that Legacy is acting as designed and they won't be changing things. I thought it would be a good idea to mention the problem here, so everyone is aware. I know it happens in this particular situation and suspect it happens in other similar areas as well. Imagine you have an individual with an event, the event has a source and the source detail has an image attached. Now, if you move the image into another directory, nothing happens until you use Legacy and highlight the source. At this point, Legacy realises that the file isn't where it was, so it goes off and looks in all its known directories, finds it for you and the file is magically relinked. You might never know this has happened. That's all well and good, except that Legacy isn't actually looking for that file; it is looking for a file of that name. If there is a second file with the same name anywhere in Legacy's known directories, then Legacy is just as likely to find the other one and relink that. Without telling you. Of course, if Legacy can't find any file with that name, it comes up with the familiar requester and, if you let Legacy search for you, it will ask if it finds the right one. I was hoping that the Is this the right file? would be inserted when legacy finds one in the scenario above, but apparently that isn't going to happen, so I guess the advice is to make sure that all your files have unique names. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] possible problem
Tony Rolfe wrote That's all well and good, except that Legacy isn't actually looking for that file; it is looking for a file of that name. If there is a second file with the same name anywhere in Legacy's known directories, then Legacy is just as likely to find the other one and relink that. Without telling you. Of course, if Legacy can't find any file with that name, it comes up with the familiar requester and, if you let Legacy search for you, it will ask if it finds the right one. I was hoping that the Is this the right file? would be inserted when legacy finds one in the scenario above, but apparently that isn't going to happen, so I guess the advice is to make sure that all your files have unique names. I think this has been mentioned here a few times before - but probably no harm in reminding people from time to time. Personally, I don't know how people could cope with having several different files with the same name, anyway. When I look at a filename I want to know immediately if this jpg is Joe Bloggs's Birth Certificate, Marriage Certificate, Death Certificate or Wedding photo. The fact that they are folders named Birth Certificates, Marriage Certificates etc is just doubly helpful. -- Jenny M Benson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] possible problem
Mike Fry wrote: On 2010/05/03 09:37, Ron Ferguson wrote: Tony, I'm sorry, but in this case Legacy are correct. This is basic computing, if you have files with the same file name in various directories just how do you expect a machine to tell which is the correct one - it cannot see a picture. You can't blame the operating system either because it also is blind. It is rather easy to end up with the same file name for different pictures. It is also easy to end up with the same file duplicated around different folders. For this reason I run a free bit of software called 'Duplicate Cleaner' occasionally to identify possible unwanted duplicates. I don't always delete the duplicates it finds but sometimes rename them to avoid confusion or regroup them into different folders. I haven't put photos into Legacy but if I did I would create a special folder specifically for this purpose and put copies of the original in it. I do this with my web page sites so each site's folder is self contained otherwise the same problem would arise there. This leaves me free to move the originals around to suit other purposes. It is rather like backing up files and the disk, you need to develop your own strategy that suits how you work. Lionel Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] possible problem
Putting a date on every photo will make all mary.jpg photos unique. It also automatically puts them in chronological order. For instance... 2010-05-03mary.jpg year-month-day Sally Miller Hindley In a message dated 5/3/2010 3:38:47 AM Eastern Daylight Time, ronfergy@tiscali.co.uk writes: Tony, I'm sorry, but in this case Legacy are correct. This is basic computing, if you have files with the same file name in various directories just how do you expect a machine to tell which is the correct one - it cannot see a picture. You can't blame the operating system either because it also is blind. Ron Ferguson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] possible problem
Mike - Being PC illiterate - could you explain how to provide an MD5 checksum to a photo (i.e., .jpg, and other such items)? I haven't experienced the problem as previously described, but a check sum might be a useful tool. Bob On May 3, 2010, at 3:42 AM, Mike Fry wrote: On 2010/05/03 09:37, Ron Ferguson wrote: Tony, I'm sorry, but in this case Legacy are correct. This is basic computing, if you have files with the same file name in various directories just how do you expect a machine to tell which is the correct one - it cannot see a picture. You can't blame the operating system either because it also is blind. I have to agree with Ron and the developers. How on earth can this be a bug? How is Legacy (in its' present incarnation) supposed to know that because of *your* error it was supposed to use *this* picture and not *that* one? This always happens when you change something that affects Legacy behind its' back, and don't tell it what you've done. There is one way that Legacy could distinguish between two pictures, that because of lazy user practices, have the same name. The first time a picture is linked, an MD5 checksum of the file can be taken and stored in the database. Then, when looking for a similarly named file, the program can calculate the checksum of each file it finds, comparing it with the stored checksum. An exact match should mean that it has found the right picture - so far as it can tell! If no match is found, then a list of all similarly named files can be displayed, along with a thumbnail, and the user can then select the right one. -- Regards, Mike Fry Johannesburg Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] possible problem
On 2010/05/03 13:08, Robert Runion wrote: Mike - Being PC illiterate - could you explain how to provide an MD5 checksum to a photo (i.e., .jpg, and other such items)? I haven't experienced the problem as previously described, but a check sum might be a useful tool. This is totally off-topic for the list! But to get you (and any others that may be interested) pointed in the right direction, here's a web reference for it http://en.wikipedia.org/wiki/MD5 The relevant phrase is in the first paragraph and is also commonly used to check the integrity of files This should mean that if the calculated MD5 value matches the original value, then the file has not been changed. In this respect, two files with the same name, but differing MD5 values, can not be copies of the same file. I shall ignore any other messages sent to the list about this subject. -- Regards, Mike Fry Johannesburg Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] possible problem
If it's a problem for Legacy users, then it's on topic, particularly if there's a possible easy fix. MD5 is heavy artillery and would require Legacy to perform significant calculations - once when a file is first used as Legacy media, then for every such file when mass actions like export or archiving occur. Unless things have changed since I last messed with file systems, all files terminate with a checksum. Using that should be simple, fast and compact. Odds are very low that a filename and file checksum would not be unique within one user's machine. kb Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] possible problem
On 2010/05/03 14:28, britton...@comcast.net wrote: If it's a problem for Legacy users, then it's on topic, particularly if there's a possible easy fix. MD5 is heavy artillery and would require Legacy to perform significant calculations - once when a file is first used as Legacy media, then for every such file when mass actions like export or archiving occur. Unless things have changed since I last messed with file systems, all files terminate with a checksum. Using that should be simple, fast and compact. Odds are very low that a filename and file checksum would not be unique within one user's machine. MD5 is off-topic! -- Regards, Mike Fry Johannesburg Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] possible problem
On 2010/05/03 14:28, britton...@comcast.net wrote: If it's a problem for Legacy users, then it's on topic, particularly if there's a possible easy fix. MD5 is heavy artillery and would require Legacy to perform significant calculations - once when a file is first used as Legacy media, then for every such file when mass actions like export or archiving occur. Unless things have changed since I last messed with file systems, all files terminate with a checksum. Using that should be simple, fast and compact. Odds are very low that a filename and file checksum would not be unique within one user's machine. LAZY USER MODE ON If you scan an image and use the defaults, you'll end up with something like scan1.jpg. Move that file to folder A. Scan another, different image, and you'll end up with scan1.jpg again. That scuppers your odds! LAZY USER MODE OFF Also... show me where the checksum is in a text file :-) -- Regards, Mike Fry Johannesburg Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] possible problem
A simple solution, but one I would not personally use, is to add a letter to each identical name. This makes them individual, i.e. Mary Smitha, Mary Smithb etc. Just my thoughts, Charles W Aubin - Original Message - From: Jenny M Benson ge...@cedarbank.me.uk To: LegacyUserGroup@LegacyUsers.com Sent: Monday, May 03, 2010 4:29 AM Subject: Re: [LegacyUG] possible problem Tony Rolfe wrote That's all well and good, except that Legacy isn't actually looking for that file; it is looking for a file of that name. If there is a second file with the same name anywhere in Legacy's known directories, then Legacy is just as likely to find the other one and relink that. Without telling you. Of course, if Legacy can't find any file with that name, it comes up with the familiar requester and, if you let Legacy search for you, it will ask if it finds the right one. I was hoping that the Is this the right file? would be inserted when legacy finds one in the scenario above, but apparently that isn't going to happen, so I guess the advice is to make sure that all your files have unique names. I think this has been mentioned here a few times before - but probably no harm in reminding people from time to time. Personally, I don't know how people could cope with having several different files with the same name, anyway. When I look at a filename I want to know immediately if this jpg is Joe Bloggs's Birth Certificate, Marriage Certificate, Death Certificate or Wedding photo. The fact that they are folders named Birth Certificates, Marriage Certificates etc is just doubly helpful. -- Jenny M Benson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] possible problem
Tony- We do need the unique names; no, we have to have them. Suppose I had the following: 1 BrownPhoto.jpg in C:\Photos (This might be Kathy.) 2 BrownPhoto.jpg in C:\Camera (This might be David.) 3 BrownPhoto.jpg in D:\Family (This might be William.) Now I have everyone's photo linked correctly and it works. Then I replace Kathy's photo. Legacy will do its job and look for BrownPhoto.jpg. It will find it, but it won't be Kathy's photo. Had I been using unique names, Legacy could probably find Kathy's photo if it existed. Robert At 2010-05-02 06:14 PM, you wrote: A few weeks ago I reported what I thought was a bug but, after a few e-mails, the developers have told me that Legacy is acting as designed and they won't be changing things. I thought it would be a good idea to mention the problem here, so everyone is aware. I know it happens in this particular situation and suspect it happens in other similar areas as well. Imagine you have an individual with an event, the event has a source and the source detail has an image attached. Now, if you move the image into another directory, nothing happens until you use Legacy and highlight the source. At this point, Legacy realises that the file isn't where it was, so it goes off and looks in all its known directories, finds it for you and the file is magically relinked. You might never know this has happened. That's all well and good, except that Legacy isn't actually looking for that file; it is looking for a file of that name. If there is a second file with the same name anywhere in Legacy's known directories, then Legacy is just as likely to find the other one and relink that. Without telling you. Of course, if Legacy can't find any file with that name, it comes up with the familiar requester and, if you let Legacy search for you, it will ask if it finds the right one. I was hoping that the Is this the right file? would be inserted when legacy finds one in the scenario above, but apparently that isn't going to happen, so I guess the advice is to make sure that all your files have unique names. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp