[Bug 154959] Brother QL500 / QL570 / QL700 label printers no longer rotate to landscape (Arch Linux)

2024-05-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154959

--- Comment #14 from Buovjaga  ---
(In reply to Dr. Martinus from comment #13)
> I don't understand how to do bibisecting, else I would try. I know it works
> fine using OpenOffice, and it worked fine in LO before I switched to
> OpenOffice for a while which was around the end of 2023, or early 2024.
> Maybe you can pinpoint it with the help of this info.

It is impossible to pinpoint without the printer or until some other way to
reproduce appears.

Steps to test with 7.5 on Linux:

1. wget --continue https://bibisect.libreoffice.org/linux-64-7.5.git-bundle
2. git clone -o bundle linux-64-7.5.git-bundle linux-64-7.5
3. rm ./linux-64-7.5.git-bundle
4. cd ./linux-64-7.5
5. git remote remove bundle
6. git checkout oldest && instdir/program/soffice
7. Test, if you see the bug. If you don't see it, proceed to next step
8. git checkout master && instdir/program/soffice
9. Test, if you see the bug.

If at step 7 you in fact see the bug, you need to start over from step 1, this
time using 7.4 in the steps.

When you have a situation, where you don't see the bug in "oldest", but do see
it in "master", you can start bisecting.

git bisect start master oldest && instdir/program/soffice

Whenever you don't see the bug after testing, say
git bisect good && instdir/program/soffice

Whenever you see the bug after testing, say
git bisect bad && instdir/program/soffice

and share the final result in a comment here.

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[Bug 154959] Brother QL500 / QL570 / QL700 label printers no longer rotate to landscape (Arch Linux)

2024-05-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154959

--- Comment #13 from Dr. Martinus  ---
I don't understand how to do bibisecting, else I would try. I know it works
fine using OpenOffice, and it worked fine in LO before I switched to OpenOffice
for a while which was around the end of 2023, or early 2024. Maybe you can
pinpoint it with the help of this info.
I played around with the settings, the preview always remains the same
(i.e.portrait mode). I changed the orientation in the printer settings, save,
and when I get back into the printer settings, the orientation is again in
portrait mode, even though I had changed and saved it in landscape mode. The LO
print dialog shows always landscape mode, probably because the document is in
landscape orientation. The preview remains always in portrait orientation. I
noticed that paper size changes: in LO print dialogue it is set to some other
format (17x54 mm). 
I close the LO print dialog, open it again, the orientation says "auto", the
paper size is empty. I set that to 62x100 mm, then I enter landscape mode,
preview stays in portrait mode. When I then turn back to auto, the preview
turns the sheet around to landscape, but the print begins somewhere to the left
of the sheet, so that again the printout is cut off. I would say left margin
something around -20 mm, top margin +20 mm, i.e. the print has moved downwards,
the last lines are cut off.
Just for info: my label printer is QL 570.

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[Bug 154959] Brother QL500 / QL570 / QL700 label printers no longer rotate to landscape (Arch Linux)

2024-05-16 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154959

Stéphane Guillou (stragu)  changed:

   What|Removed |Added

Summary|Brother QL500 and QL700 |Brother QL500 / QL570 /
   |label printers no longer|QL700 label printers no
   |rotate to landscape (Arch   |longer rotate to landscape
   |Linux)  |(Arch Linux)

--- Comment #12 from Stéphane Guillou (stragu) 
 ---
Brother QL570 also affected in duplicate bug 161130.

For anyone affected, as in comment 0, please confirm that you have tested other
recommended solutions:
- ticking "use only paper settings from printer preferences" setting[1]
- using "Postcript (Level from Driver)"[2]

[1]:
https://ask.libreoffice.org/t/unable-to-change-print-paper-size-to-print-labels/27082
[2]:
https://www.brother.co.uk/support/ql700/faqs/troubleshooting/faqp00100435_000

If one of you is able to, please try bibisecting the issue:
https://bibisect.libreoffice.org/
Or at least confirm that it is a regression by seeing if it worked as expected
with LO 7.4 (or ealier):
https://downloadarchive.documentfoundation.org/libreoffice/old/

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