[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2023-03-09 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

--- Comment #52 from steve  ---
Fantastic. If you encounter more trouble with the latest version, please file a
new bug.

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2023-03-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

Buovjaga  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |WORKSFORME

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2023-03-07 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

--- Comment #51 from Alexander Van den Panhuysen 
 ---
Excellent work! In the last 3 days with LibreOffice 7.5.1.2 I had no more
crashes, not with Calc and not with Writer. If that's thanks to Patrick Luby's
tweaks, give him a gold trophy!

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2023-03-04 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

steve  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

--- Comment #50 from steve  ---
@Aelxander: please update macOS to 13.2.1 and LibreOffice to 7.5.1
(https://www.libreoffice.org/download/download-libreoffice/).

Test that setup for a few days and do let us know how things go. Should you
still encounter crashes, please attach another crash log as a lot of things
have changed both in macOS as well as LibreOffice.

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2023-03-01 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

QA Administrators  changed:

   What|Removed |Added

 Ever confirmed|1   |0
 Status|NEEDINFO|UNCONFIRMED

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2023-03-01 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

--- Comment #49 from QA Administrators  ---
[Automated Action] NeedInfo-To-Unconfirmed

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2023-03-01 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

--- Comment #48 from Alexander Van den Panhuysen 
 ---
I installed and launched now LibreOffice 7.4.4.2 (one of the latest stable
versions in Belgium) and started to work further on a Calc document, this far
no crash.
In Terminal I entered the command 'xattr -d com.apple.quarantine
/Applications/LibreOffice.app' and this is the respons:
xattr: /Applications/LibreOffice.app: No such xattr: com.apple.quarantine
It is very possible that I reduced some security in the past already (I don't
remember what and how), but I'm not happy reducing some security to make an app
working.

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2023-03-01 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

--- Comment #47 from Alex Thurgood  ---
Unfortunately for us, the XProtect application is not a trivial system tool to
get anything useful from, for example, see this blog post :

https://eclecticlight.co/2023/02/25/what-are-those-xprotects/

This article indicates that a yara file is to be found in the XProtect bundle,
along with a database and some property list files, which Gatekeeper uses to
determine whether an application is entitled to pass the security check.

Perhaps then, the crashing is related to Gatekeeper thinking that LO contains
malware, or is improperly authenticated / verified ?

One way to test this is with the xattr command.

>From a terminal, type:

xattr -d com.apple.quarantine /Applications/LibreOffice.app

and see if that then makes any difference to subsequent launches of LO with
respect to any crashing.

Additionally, you might want to change your Gatekeeper settings to allow
non-appstore software installations (AppStore and identified developers), if
you haven't done so already.

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2023-03-01 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

Alex Thurgood  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2023-03-01 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

Alex Thurgood  changed:

   What|Removed |Added

 Resolution|INSUFFICIENTDATA|---
 Ever confirmed|1   |0
 Status|RESOLVED|UNCONFIRMED

--- Comment #46 from Alex Thurgood  ---
(In reply to Alexander Van den Panhuysen from comment #44)
> Hell yeah! I did sent months ago a crashreport, but it is still insufficient
> data.
> 
> Alexander

@Alexander : the previous crash log trace you provided pointed to a callout to
Yara, which appears to implement some kind of cryptographic or privacy library.

https://apps.apple.com/fr/developer/yara-technologies-private-limited/id1451413420

Could you provide a current crash log when LO crashes, so that we can compare
it with the previous one ?

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2023-03-01 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

--- Comment #45 from Alex Thurgood  ---
(In reply to Buovjaga from comment #43)


> It is not impossible. Users do it with the click of a button and the report
> is sent to: https://crashreport.libreoffice.org/
> Then, many crashes are actually fixed just by analysing the crash backtraces.

Actually, this is unfortunately not true on macOS. The crashreporter tool is
not built into the LO release for macOS, or else it is deactivated.

This means that when LO crashes suddenly, on macOS the user is reliant on the
Apple crash log manager producing a crash trace. Unfortunately, this crash
trace isn't systematically produced or else retrievable.

If it does produce a crash trace, sending that trace to Apple is of no
practical use to the bugzilla tracking, as these reports are not forwarded to
bugzilla (I'm not even sure that Apple passes them on to the LibreOffice
release maintainer).

When people encounter a sudden crash on macOS withLO, if the Apple Crash
Reporter doesn't display a dialog with a trace, they should look into their
system logs. Often, but not always, the crash log for the LO process can be
found there. It does also seem to depend on the version of macOS you are
running, as to what actually gets recorded, and this is down to Apple tweaking
the log system with each release.

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2023-02-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

--- Comment #44 from Alexander Van den Panhuysen 
 ---
Hell yeah! I did sent months ago a crashreport, but it is still insufficient
data.

Alexander

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2023-02-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

--- Comment #43 from Buovjaga  ---
(In reply to Alexander Van den Panhuysen from comment #42)
> This goes on and on and on ...
> It is already a few years that Calc and Writer crashes to a lot of people,
> and still: insufficient data.
> I come to the question: Is it impossible to let LibreOffice make a detailed
> report when Calc, Writer or whatever crashes?

It is not impossible. Users do it with the click of a button and the report is
sent to: https://crashreport.libreoffice.org/
Then, many crashes are actually fixed just by analysing the crash backtraces.

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2023-02-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

--- Comment #42 from Alexander Van den Panhuysen 
 ---
This goes on and on and on ...
It is already a few years that Calc and Writer crashes to a lot of people, and
still: insufficient data.
I come to the question: Is it impossible to let LibreOffice make a detailed
report when Calc, Writer or whatever crashes?

Regards, Alexander

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2023-02-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

Buovjaga  changed:

   What|Removed |Added

 Resolution|FIXED   |INSUFFICIENTDATA

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2023-02-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

Alex Thurgood  changed:

   What|Removed |Added

 Resolution|--- |FIXED
 Status|REOPENED|RESOLVED

--- Comment #41 from Alex Thurgood  ---
adsloredanaricci

Please do not reopen this bug, which has been marked as fixed.

Please file a new bug report in English, detailing how to reproduce the crash,
your hardware details, the macOS version, and provide any crash report.

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2023-02-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

adsloredanari...@gmail.com changed:

   What|Removed |Added

 Resolution|INSUFFICIENTDATA|---
 Status|RESOLVED|REOPENED
 Ever confirmed|0   |1

--- Comment #40 from adsloredanari...@gmail.com ---
buongiorno, ho un Arbook 2023 con Mac ventur. Ho installato LibreOffice 7.4 e
7.5 ma l'app va in CRASH dopo 3 minuti. Non salva i documenti (writer e calc) e
devo fare uscita forzat. E' possibile risolvere?

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2022-12-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

Buovjaga  changed:

   What|Removed |Added

 CC||ilmari.lauhakangas@libreoff
   ||ice.org
 Resolution|--- |INSUFFICIENTDATA
 Status|UNCONFIRMED |RESOLVED

--- Comment #39 from Buovjaga  ---
Ok, then we have to close this.

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[Libreoffice-bugs] [Bug 147982] macOS: Monterey + Ventura 13.1 + LibreOffice 7.3 frequent crashes

2022-12-15 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=147982

steve  changed:

   What|Removed |Added

Summary|On macOS Monterey   |macOS: Monterey + Ventura
   |LibreOffice 7.3 crashes |13.1 + LibreOffice 7.3
   |about every day. This was   |frequent crashes
   |also with previous versions |
   |of LibreOffice. |

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