[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-18 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #21 from Stéphane Guillou (stragu) 
 ---
Just a thought: I'm not sure what proportion of new users go through the Start
Center first as opposed to directly to the components, but one option could be
to have a button in the Start Center (not a popup) that gives the user _the
choice_ to discover some often-needed or asked-about personnalisation options,
in a guided way. It could be called "Make LibreOffice your own" or something of
the sort, highlighting one strength of LO: customisability.

One issue is that the UI can be set per-component, so it does make sense to
lead to it when one component is open... Or maybe the dialog should also be
made available form the Start Center, with the only option to change the UI for
all components.

Alternatively, a probably easier option would be to reorganise and add to the
Start Centre.
We already have a direct link to Extensions and Help right there.
We could reorganise the Start Center left column in four sections, focusing on
things people might want to see when they get started (5 new elements in
*asterisks*):

1. Open
- Open File
- Remote Files
- Recent Documents
- Templates
2. Create
- Writer
- Calc
- Impress
- Draw
- Math
- Base
3. Learn
- Help
- *Guides*
- *What's new*
- *Ask*
4. Customise
- *UI*
- *View mode* (could be a three-option switch: Dark - System - Light)
- Extensions

Of course, I'm not set on those 5, and don't want to make it unnecessarily
busy.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-11 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #20 from Heiko Tietze  ---
(In reply to John Mills from comment #19)
> Could you just explain in a couple of sentences why you consider the request 
> such a bad idea, I genuinely don't understand the negativity. 

Thought I've done it, maybe on the duplicate tickets. The Welcome screen was
deleted intentionally as it nags users with options and unwanted information.
It was replaced with a start center, an infobar for new release, the TotD to
inform what's possible, a dedicated dialog to pick the UI, a continuously
improved options dialog, etc.

The idea to welcome new users is not bad per se. And a few options might be
okay. The question is what you want to show. All the amazing UI options, the
dark mode, the icon themes, font choices, how to add dictionaries, some
interaction principles, templates... LibreOffice is basically all customizable,
in contrast to competitors who deliver one, maybe sleeker UI. The essence of
the project is to liberate users.

And even if you could decide what to show, let's say the UI variants, isn't it
over-whelming for a new user? Assuming the user wants to just write a letter or
put some numbers into a spreadsheet, she barely want to configure the software
first, learn how to write a thesis or do advanced statistics with Calc. Many
users will close such a welcome dialog anyway and try to figure out the
features themselves.

What we can do is to offer options during the installation process, present a
more easy to use options dialog, present features in a more subtle way like per
infobar in clearly defined situations or a more noticeable presentation at the
TotD. We have many tickets for these ideas.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-06 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #19 from John Mills  ---
(In reply to Heiko Tietze from comment #18)
> (In reply to Eyal Rozenberg from comment #15)
> > So, we all agreed to have the UI type selection come up on first startup
> > (which you indicated you also agree with).
> 
> Me not (and many developers neither). Keep this Pandora box locked.

Hi Heiko, just for understanding on my side why do you liken this request to
opening Pandora's box? That is quite a comparison, Pandora's box denoted a
curse on mankind.

Is the request really likened to this by yourself for suggesting that we
provide users with a choice on how they use LibreOffice? Could you just explain
in a couple of sentences why you consider the request such a bad idea, I
genuinely don't understand the negativity. 

Italo on the marketing mailing list today made a very valid comment that I feel
is also related to this request.

"It should be clear that 80% (and probably more) of what we communicate
is targeted to "normal" software users, and not to community members or
to people with a technical background, who are already using LibreOffice
(or refuse to use it for technical reasons). They are not our target,
given that office suites are commodities.

Our target is mis-informed and mis-educated by Microsoft, but doesn't
realize it. On the contrary, they trust Microsoft more than they trust
open source software."

Surely this request is the type of solution to help liberate people from
proprietary software solutions that do not respect their freedom. It appears
there are too many people who are unable or unwilling to put themselves in the
position of a new or casual user looking to move to LibreOffice and would
benefit from a solution to make that migration easier. If LibreOffice is solely
a commodity amongst many other office suites then how does keeping the current
status quo benefit the mid to long-term adoption of LibreOffice?

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #18 from Heiko Tietze  ---
(In reply to Eyal Rozenberg from comment #15)
> So, we all agreed to have the UI type selection come up on first startup
> (which you indicated you also agree with).

Me not (and many developers neither). Keep this Pandora box locked.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #17 from Eyal Rozenberg  ---
(In reply to V Stuart Foote from comment #16)
> (In reply to Eyal Rozenberg from comment #15)
> Uh, No. There is NO agreement to have the UI type selection exposed on start
> up. Only to have it as the initial TOTD.

Hmm. It seems there is contradictory phrasing! But - that's a discussion that
belongs on 137931. I'll comment there. For now, let us please suspend the
discussion here until we iron out that point.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #16 from V Stuart Foote  ---
(In reply to Eyal Rozenberg from comment #15)
> 
> So, we all agreed to have the UI type selection come up on first startup
> (which you indicated you also agree with).
> 

Uh, No. There is NO agreement to have the UI type selection exposed on start
up. Only to have it as the initial TOTD.

I don't want to rehash that here--but it is NOT agreed to.

But as an alternative to a pop-up "Welcome" (beyond InfoBar and TOTD)--seems a
"Getting started" article(s) linked from the InfoBar or the TOTD would suffice
on first launch. Supplemented with a "Getting started" entry on the Help menu.

Vehicle for such could be XHTML and deployed with core, or probably better
(less dev effort) with landing to WiKi [1]


=-ref-=
[1] https://wiki.documentfoundation.org/Documentation seems appropriate, but
maybe a new /GettingStarted with articles better curated by UX-Design and
Documentation.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #15 from Eyal Rozenberg  ---
(In reply to John Mills from comment #13)
> I think everyone following this is aware of the TOTD attachment, however,
> this isn't what the discussion is about. Rather potential user choices and
> an information cascade for improving the UX for LO users.

So, we all agreed to have the UI type selection come up on first startup (which
you indicated you also agree with).

That almost-necessarily means we don't show the TotD on first startup (as
showing that after the welcome screen is annoying, and showing that as part of
the welcome screen is confusing and annoying). ToTD will come up on second
startup forward.

The remaining question is whether the _only_ thing we show as the "welcome
screen" on first startup is the UI selection dialog - or whether, like some
have suggested, to also show other things.

Note that even if the only actual content we want is UI selection, we might
still want to have some sort of welcome message above that dialog, or before
that dialog, or to its side etc.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #14 from V Stuart Foote  ---
(In reply to John Mills from comment #13)
> (In reply to V Stuart Foote from comment #12)

The discussion is exactly this! Do we need to do more of a "Welcome". 

In case I have been at all unclear--the screen clip of current state of things
shows exactly what is being delivered as "Welcome" with combination of the
"first time" Info bar and the accompanying no. 1 sequence TOTD.

Clearly appropriate to ALL use cases, and that anything more, especially a
pop-up configure before proceeding dialog, becomes a detraction. Not the
panacea that folks make it out to be.

The screen clip is posted to demonstrate current state of our "Welcome" and
dissuade pursuit of this nonsense.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #13 from John Mills  ---
(In reply to V Stuart Foote from comment #12)
> Created attachment 186495 [details]
> InfoBar and 1st TOTD for user interface -- "first time" or cleared profile
> 
> Current state of Welcome.
> 
> IMHO more than sufficient.
> 
> Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community
> Build ID: 1e9f4de320f67d1218c710bcee1969a2324c6888
> CPU threads: 8; OS: Windows 10.0 Build 19045; UI render: Skia/Vulkan; VCL:
> win
> Locale: en-US (en_US); UI: en-US
> Calc: threaded

I think everyone following this is aware of the TOTD attachment, however, this
isn't what the discussion is about. Rather potential user choices and an
information cascade for improving the UX for LO users.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #12 from V Stuart Foote  ---
Created attachment 186495
  --> https://bugs.documentfoundation.org/attachment.cgi?id=186495&action=edit
InfoBar and 1st TOTD for user interface -- "first time" or cleared profile

Current state of Welcome.

IMHO more than sufficient.

Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 1e9f4de320f67d1218c710bcee1969a2324c6888
CPU threads: 8; OS: Windows 10.0 Build 19045; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #11 from John Mills  ---
I should just clarify, I don't expect another meta-bug be created from scratch,
Eyal suggested that this bug become the meta-bug and I would agree with that
suggestion. We then have one place for capturing ideas for a potential first
launch "wizard" or installation configuration dialogs.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #10 from Heiko Tietze  ---
I am opposed to a META bug for duplicates. It's not relevant if such a first
start-up dialog shows one or the other information.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #9 from John Mills  ---
(In reply to Eyal Rozenberg from comment #7)
> (In reply to Heiko Tietze from comment #6)
> > This is a duplicate of bug 137931, bug 101945, or bug 69042 to me,
> 
> Bug 101945 is about displaying things during install, so not a duplicate of
> that. Bug 69042 is certainly related, in that it's a possible kind of
> content which could go on a welcome screen / dialog - but it's not a dupe,
> since this is a generalization. Same goes for bug 137931.
> 
> One could argue that this should be a meta-bug for tracking proposals of
> things which might go on a welcome dialog. Before 137931, nothing had "made
> the cut". Now we have at least one thing (choice of UI flavor), and possibly
> another thing (Light/Dark/Follow DE). There are other suggestions. How
> certain are we that none of them would be appropriate? Note that once we
> have _some_ welcome dialog, the extent of justification needed for
> additional items on it is lower than justifying a dialog which doesn't exist.
> 
> Anyway, shall we make this into a meta bug / tracker?
> 
> PS - Personally, I'm fine with Stuart's position, I opened this bug because
> people are making such suggestions on 137931 where they clearly don't belong.

I wouldn't be opposed to a separate meta-bug Eyal, if that was created then all
additional related requests could easily be linked there.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-05 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #8 from John Mills  ---
(In reply to Heiko Tietze from comment #6)
> This is a duplicate of bug 137931, bug 101945, or bug 69042 to me, which all
> went through UX evaluation. We have at least as many nays for a welcome
> dialog as yays.
> 
> One acceptable solution would be to ask the user during installation about
> the initial setup. Don't find the ticket right now.

I think that would be a reasonable solution if it was unambiguous.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-04 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #7 from Eyal Rozenberg  ---
(In reply to Heiko Tietze from comment #6)
> This is a duplicate of bug 137931, bug 101945, or bug 69042 to me,

Bug 101945 is about displaying things during install, so not a duplicate of
that. Bug 69042 is certainly related, in that it's a possible kind of content
which could go on a welcome screen / dialog - but it's not a dupe, since this
is a generalization. Same goes for bug 137931.

One could argue that this should be a meta-bug for tracking proposals of things
which might go on a welcome dialog. Before 137931, nothing had "made the cut".
Now we have at least one thing (choice of UI flavor), and possibly another
thing (Light/Dark/Follow DE). There are other suggestions. How certain are we
that none of them would be appropriate? Note that once we have _some_ welcome
dialog, the extent of justification needed for additional items on it is lower
than justifying a dialog which doesn't exist.

Anyway, shall we make this into a meta bug / tracker?

PS - Personally, I'm fine with Stuart's position, I opened this bug because
people are making such suggestions on 137931 where they clearly don't belong.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

Heiko Tietze  changed:

   What|Removed |Added

 CC|libreoffice-ux-advise@lists |c...@nouenoff.nl,
   |.freedesktop.org|fit...@ubuntu.com,
   ||heiko.tietze@documentfounda
   ||tion.org, jl...@mail.com
   Keywords|needsUXEval |
   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=69
   ||042

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

Heiko Tietze  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=10
   ||1945

--- Comment #6 from Heiko Tietze  ---
This is a duplicate of bug 137931, bug 101945, or bug 69042 to me, which all
went through UX evaluation. We have at least as many nays for a welcome dialog
as yays.

One acceptable solution would be to ask the user during installation about the
initial setup. Don't find the ticket right now.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #5 from V Stuart Foote  ---
I'm not saying dump the "functional" 'User Interface..' dialog pop-up on new
profile use.  As agreed/implmented for bug 137931 that remains acceptable. 

What is NOT acceptable is a Welcome dialog popped open from the UI, it would be
far more efficient to open a web browser and link WiKi and tailored help
content for getting users started.

I am saying the 'User interface...' dialog is sufficient, anything more needs
to go to the Tools -> Options dialog panels. 

That where the now defunct 'Personalization' panel would be a reasonable
location to consolidate some of the emerging UI configuration
decisions/settings that folks might like to adjust.

Lots of opportunity to do something functional there.

A Welcome screen though would just be "fluff" that new users/or on profile
reset will be blow through, non-functional other than self-advertising and a
waste of dev effort to implement/maintain that could be better spent elsewhere.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #4 from Eyal Rozenberg  ---
(In reply to John Mills from comment #3)
> "we WANT people to read the manual and spend time on forum, maillist, even
> ASK on how to use/configure LibreOffice."
> 
> This sounds incredibly elitist and not in the spirit of an inclusive
> community.

Well, we might _like_ users to do that, but it is unrealistic to assume they
would. So we certainly can't _expect_ them to do so. Anyway, that's irrelevant,
because it's a settled matter! I don't know why Stuart is opening this
discussion up again.

(And just think what would happen if LO became more popular, and 2 Billion
people would start filling the mailing lists and IRC channels with mundane
questions...)


> This is very much the sentiment on "JRTFM" that you see hard-core
> Linux types express to newbie users,

I'm a hard-code Linux type and my slogan is: If the user needs to read the
manual for basic usage, then the developer/UX designer has failed.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

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https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #3 from John Mills  ---
(In reply to V Stuart Foote from comment #1)
> Why? We should NOT pester people with this kind of nonsense, we should
> provide functional defaults that let them get on with using the application.
> 
> If they choose to poke around with customization and personalization--fine!
> 
> Bet we should not FORCE it on them, there are other documentation
> avenues/getting started help that is more appropriate than an "in-your-face"
> do this before you can start doing anything.
> 
> The UI picker as evolved was sufficient, it hinted that the MUFFIN
> assemblages were available as alternatives. Beyond that we WANT people to
> read the manual and spend time on forum, maillist, even ASK on how to
> use/configure LibreOffice.
> 
> We don't need to do hand-holding to walk folks through it--that's just
> insulting to even the average user.

As a very experienced user of LibreOffice you certainly do not need
"hand-holding" but for many users this would be incredibly useful. To attract
new users to LibreOffice we need to meet them in the middle and provide some
help in the beginning, then you can direct them to user manuals after.

How many users of LibreOffice do you think go to the effort of what you
advocate in your opening statement?

"we WANT people to read the manual and spend time on forum, maillist, even ASK
on how to use/configure LibreOffice."

This sounds incredibly elitist and not in the spirit of an inclusive community.
This is very much the sentiment on "JRTFM" that you see hard-core Linux types
express to newbie users, which wasn't helpful 20 years ago and isn't helpful
now when you wish to grow the LibreOffice community and bring FLOSS software to
a market dominated by commercial corporations that restrict the essential
freedom of users. We can do better.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #2 from Eyal Rozenberg  ---
(In reply to V Stuart Foote from comment #1)
> Why? ... we should
> provide functional defaults that let them get on with using the application.
>
> But we should not FORCE it on them, there are other documentation
> avenues/getting started help that is more appropriate than an "in-your-face"
> do this before you can start doing anything.

We agreed we need to ask the user explicitly about some things on first
startup. This is not my idea - I would have been fine with some default
choices. But we had super-long discussions and arguments about the default UI
which seem to have reached a wide agreement on doing this.

As for the dark/light mode - that's more debatable, although many apps ask
about this on startup.

>  We should NOT pester people with this kind of nonsense

But we already pester people with nonsense on startup - with tip of the day. I
have to apologize though, I wrote tooltip and meant to say tip of the day.

> The UI picker as evolved was sufficient, it hinted that the MUFFIN
> assemblages were available as alternatives. Beyond that we WANT people to
> read the manual and spend time on forum, maillist, even ASK on how to
> use/configure LibreOffice.

If we decide the only thing to ask on startup is for a choice of UI mode, we
could have the startup screen only contain that.

> We don't need to do hand-holding to walk folks through it--that's just
> insulting to even the average user.

I don't believe that UI mode selection is insulting hand-holding. Other ideas,
like choosing whether or not to show the sidebar, are silly hand-holding and I
would agree with you on that.

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[Libreoffice-bugs] [Bug 154593] Show a "Welcome Screen" on first startup with appropriate info and choices

2023-04-03 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=154593

--- Comment #1 from V Stuart Foote  ---
Why? We should NOT pester people with this kind of nonsense, we should provide
functional defaults that let them get on with using the application.

If they choose to poke around with customization and personalization--fine!

Bet we should not FORCE it on them, there are other documentation
avenues/getting started help that is more appropriate than an "in-your-face" do
this before you can start doing anything.

The UI picker as evolved was sufficient, it hinted that the MUFFIN assemblages
were available as alternatives. Beyond that we WANT people to read the manual
and spend time on forum, maillist, even ASK on how to use/configure
LibreOffice.

We don't need to do hand-holding to walk folks through it--that's just
insulting to even the average user.

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Eyal Rozenberg  changed:

   What|Removed |Added

   Keywords||needsUXEval
 CC||libreoffice-ux-advise@lists
   ||.freedesktop.org

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Eyal Rozenberg  changed:

   What|Removed |Added

 CC||haevalen...@gmail.com
   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=13
   ||7931

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