[Libreoffice-bugs] [Bug 54992] Entering the word 'report' in the help index cause LibreOffice to crash (clucene)

2012-09-19 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=54992

Roman Eisele  changed:

   What|Removed |Added

 Resolution|FIXED   |WORKSFORME

--- Comment #6 from Roman Eisele  2012-09-19 14:03:59 UTC ---
Thank you very much for your research and continued testing!

It is quite possible that this problem was fixed in the 3.6.1 development
process, IIRC there was some change related to clucene (I just can’t find it,
strange ...). So IMHO it is fine that you closed this issue again. I just
change RESOLVED/FIXED to RESOLVED/WORKSFORME -- we prefer the latter if we
don’t know exactly which commit(s) fixed the issue.

If you ever reproduce this issue with LibreOffic >= 3.6.1, please reopen this
bug report; then we will need to look deeper into what’s happening; but I hope
this will not be necessary.

Thank you again!

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[Libreoffice-bugs] [Bug 54992] Entering the word 'report' in the help index cause LibreOffice to crash (clucene)

2012-09-19 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=54992

James B. Byrne  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution||FIXED

--- Comment #5 from James B. Byrne  2012-09-19 13:37:08 
UTC ---
1. The default JRE was not selected in my installation of LO.  However, setting
the JRE in tool-options-jave did not correct the problem.  The search feature
of LO help always crashed when any attempt was made to use it.  The search term
used was not significant, every search filed.

2. Updating to 3.6.1 corrected the problem.  So whatever the cause it is either
fixed in 3.6.1 or reinstalling the software corrected whatever underlying
problem existed.

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[Libreoffice-bugs] [Bug 54992] Entering the word 'report' in the help index cause LibreOffice to crash (clucene)

2012-09-18 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=54992

--- Comment #4 from Roman Eisele  2012-09-18 14:05:06 UTC ---
(In reply to comment #3)
> OSX recently had a java update which I had installed.  I now wonder if that 
> has
> any bearing on the issue.  I do not have my Mac with me at the moment but I
> will check this out first before I try your other suggestions.

A very good idea; please do so.

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[Libreoffice-bugs] [Bug 54992] Entering the word 'report' in the help index cause LibreOffice to crash (clucene)

2012-09-18 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=54992

--- Comment #3 from James B. Byrne  2012-09-18 13:19:01 
UTC ---
I discovered an issue with this same situation (search for report) on LO
running on a Linux system. Instead of crashing it reported that a JRE was
required and one was either missing or mis-configured in tools-options-java. 
Fixing the RJE allowed search to work.  

OSX recently had a java update which I had installed.  I now wonder if that has
any bearing on the issue.  I do not have my Mac with me at the moment but I
will check this out first before I try your other suggestions.

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[Libreoffice-bugs] [Bug 54992] Entering the word 'report' in the help index cause LibreOffice to crash (clucene)

2012-09-18 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=54992

Roman Eisele  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever Confirmed|0   |1

--- Comment #2 from Roman Eisele  2012-09-18 09:47:25 UTC ---
Thank you very much for your bug report!

However, I can not reproduce the crash, neither with LibreOffice 3.6.0.4 (the
version you used) nor with the current pre-release version 3.6.2.1. If I follow
the steps to reproduce give by you, I get (as execpted) a list of help topics
related to report(ing). I use Mac OS X 10.6.8, but this should not make a big
difference here ...

So we must find out what makes the difference, i.e. why LibreOffice crashes in
these situations for you, but not for me.

1) Which language pack do you use, i.e., what is the user interface language
   of LibreOffice? E.g., US English, UK English, French ...
   And what is the user inferface language of your Mac OS system?
   (We need to know this in order to make sure that we use the same settings
   for testing.)

2) Can you please try to start with a fresh LibreOffice user profile,
   to test if some corrupted local settings have influence on this issue?
   To do so, please:
   a) Quit LibreOffice, if running.
   b) Go to 
  /Users//Library/Application Support/
   c) In this folder, there should be a folder called “LibreOffice”,
  which contains most LibreOffice settings (and therefore is called
  the “user profile folder”).
  Just rename this folder so something else, e.g. “LibreOffice-old”.
   d) Start LibreOffice again (the startup should take longer,
  because LibreOffice creates a fresh user profile.
   e) Test the issue again. Does LibreOffice still crash,
  and with a similr crash report?

3) You can also try to switch to the latest official LibreOffice release,
   version 3.6.1.2, which is available from http://www.libreoffice.org/
   and which fixes many other bugs which are still in LibreOffice 3.6.0.4 --
   so updating is a good idea anyway, and maybe this issue was fixed
   by some other fix, too.
   OR you can even go directly to the current pre-release, 3.6.2.1,
   which fixes even more bugs and is available from
  http://www.libreoffice.org/download/pre-releases/
   So please test if 3.6.1.2 or 3.6.2.1 still shows the crash ...

If you have answered 1), and tried 2) and 3), please report the results here,
and then we will know better how to proceed with testing this issue.

Thank you very much in advance!

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[Libreoffice-bugs] [Bug 54992] Entering the word 'report' in the help index cause LibreOffice to crash (clucene)

2012-09-18 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=54992

Roman Eisele  changed:

   What|Removed |Added

 CC||b...@eikota.de

--- Comment #1 from Roman Eisele  2012-09-18 08:34:48 UTC ---
Looking into it ...

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[Libreoffice-bugs] [Bug 54992] Entering the word 'report' in the help index cause LibreOffice to crash (clucene)

2012-09-17 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=54992

Andras Timar  changed:

   What|Removed |Added

 OS/Version|All |Mac OS X (All)
Summary|WIKIHELP: Entering the word |Entering the word 'report'
   |'report' in the help index  |in the help index cause
   |cause LibreOffice to crash  |LibreOffice to crash
   ||(clucene)
  Component|Documentation   |Libreoffice

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