https://bugs.freedesktop.org/show_bug.cgi?id=56937
Roman Eisele changed:
What|Removed |Added
Status|UNCONFIRMED |NEEDINFO
Severity|normal |major
Summary|EDITING: crash when drag|EDITING: freeze when drag
|and drop from "top input|and drop from "top input
|field" to anywhere |field" to anywhere
Ever confirmed|0 |1
--- Comment #5 from Roman Eisele ---
Thank you very much for your bug report --
and especially for the “sampling” of the LibreOffice process during the freeze,
because it gives us an important hint about the nature of this freeze!
The “sampling”/stack trace contains many references to accessibility stuff:
ScAccessibleTableBase, hitTestRunner, accessibility etc. This means that the
freeze is related to the use of the Mac OS Accessibility API. We have some
long-standing bugs in LibreOffice accessibility stuff which were inherited from
OpenOffice and which become visible only when the Mac OS Accessibility API is
used (see the comments in bug 55571 etc.) ... and it seems that your report is
just about another one of these nasty issues.
Therefore, to confirm this observation and to find out what exactly triggers
the bug, please check and answer the following questions:
1) Do you have any accesibility features enabled? Apple’s accessibility
features like “VoiceOver” or “Enable access for assistive devices”, which get
enabled in “System Preferences > Universal Access” (in French:
“Préférences Système > Accès universel”), are known to cause many crashes and
freezes in LibreOffice. So please try to disable any accesibility features,
then check if the problem is still reproducible.
2) Do you have installed any window management/user interface
utilities/apps/control panels/extensions for Mac OS X like
* AquaSnap* BetterSnapTool
* BetterTouchTool * Breeze
* Cinch * Divvy
* DoublePane * Flexiglass
* HyperDock * iSnap
* Moom* RightZoom
* ShiftIt * SizeUp
* SizeWell* Spectacle
* Stay* TileWindows
* WindowTidy... or something similar?
And/or do you use any mouse cursor/pointer utility, i.e. some little
application or control panel etc. which animates or replaces etc. the mouse
curser/pointer, like
* LazyMouse?
And/or do you use any special software which could be related to accessibility
stuff, e.g. a screen reader, screen magnifier, speech recognition software,
a text-to-speech (dictation) application, or similar?
All these and many similar utilities rely heavily on Mac OS accessibility
features and therefore can cause LibreOffice to crash or freeze. So please
check if you have installed any utility of this kind and try to disable it
(or to add LibreOffice to the list of excluded applications for the utility,
if there is such a thing).
So please check these possibilities, if any of them helps to make the freeze go
away, and report the results here.
Thank you very much!
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