[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 tommy27 changed: What|Removed |Added Summary|Other: Crash on launch |Crash on launch on OS X -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 Steve Piercy changed: What|Removed |Added Version|4.1.0.4 release |4.1.1.2 rc --- Comment #4 from Steve Piercy --- I never downloaded nor installed 4.1.0.4. My original bug report was not correct. If there is another bug report citing that 4.1.0.4 crashes on launch on Mac OS X, then that should be referenced in this report. The crash on launch occurs with 4.1.1.2 rc. Re-reverting to correct version in the bug tracker. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 --- Comment #5 from James --- Steve, any chance you can update your OS? Using OS X 10.8.4 I can not reproduce this problem. So might be related to OS X (which is a very old OS btw). -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 --- Comment #6 from Steve Piercy --- (In reply to comment #5) > Steve, any chance you can update your OS? Nope. I still need to use creaky, rusty, old 10.5.8 for certain apps. I have LO 4.0.5.2 installed and working on that Mac. > Using OS X 10.8.4 I can not reproduce this problem. So might be related to > OS X (which is a very old OS btw). On my other Mac, which uses 10.8.4, LO 4.1.1.2 rc works just fine. Maybe the "bug" is in the documentation and system requirements. http://www.libreoffice.org/download/system-requirements/ Macintosh The software and hardware prerequisites for installing on a Macintosh computer are as follows: MacOSX 10.4 (Tiger) or higher; I was surprised to see Tiger listed. If it is decided that LO 4.1.x will no longer support 10.5.x and earlier, then the sysreqs should indicate that decision. If support shall be continued, then I can provide further information, including crash logs. Here's what I got when I last tried to launch LO 4.1 on Mac 10.5.8: 8/30/13 2:18:34 PM [0x0-0x161c61b].org.libreoffice.script[91479] dyld: unknown required load command 0x8022 8/30/13 2:18:34 PM com.apple.launchd[1292] ([0x0-0x161c61b].org.libreoffice.script[91479]) Exited abnormally: Trace/BPT trap -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 Julien Nabet changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO CC||serval2...@yahoo.fr Ever confirmed|0 |1 --- Comment #7 from Julien Nabet --- Steve: do you have a Powerpc or Intel? Could you copy paste the crash logs in a file and attach it by using this link? https://bugs.freedesktop.org/attachment.cgi?bugid=68771&action=enter -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 --- Comment #8 from Steve Piercy --- (In reply to comment #7) > Steve: do you have a Powerpc or Intel? Processor Name:Intel Core 2 Duo Processor Speed:2.4 GHz Number Of Processors:1 Total Number Of Cores:2 > Could you copy paste the crash logs in a file and attach it by using this > link? https://bugs.freedesktop.org/attachment.cgi?bugid=68771&action=enter Gladly, if you can tell me where LO dumps its crash log on a Mac. I didn't find anything obviously LO-ish in the usual spaces that are monitored by Console, except for those two lines I pasted earlier. --steve -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 --- Comment #9 from Julien Nabet --- Steve: see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Mac_OSX:_How_to_get_debug_information -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 Julien Nabet changed: What|Removed |Added CC||b...@eikota.de, ||ipla...@yahoo.co.uk --- Comment #10 from Julien Nabet --- Here's the Roman's questionnaire too: " Here is my complete standard “questionnaire” for such issues: --- 1) Do you have any accesibility features enabled? Apple’s accessibility features like “VoiceOver” or “Enable access for assistive devices”, which get enabled in “System Preferences > Universal Access”, are known to cause many crashes and freezes in LibreOffice. So please try to disable any accesibility features, then check if the problem is still reproducible. 2) Do you have installed any window management/user interface utilities/apps/control panels/extensions for Mac OS X like * AquaSnap* BetterSnapTool * BetterTouchTool * Breeze * Cinch * Divvy * DoublePane * Flexiglass * HyperDock * iSnap * Moom* RightZoom * ShiftIt * SizeUp * SizeWell* Spectacle * Stay* TileWindows * WindowTidy * Flavours (from flavours.interacto.net) ... or something similar? And/or do you use any mouse cursor/pointer utility, i.e. some little application or control panel etc. which animates or replaces etc. the mouse curser/pointer, like * LazyMouse? And/or do you use any special software which could be related to accessibility stuff, e.g. a screen reader, screen magnifier, speech recognition software, a text-to-speech (dictation) application, or similar? All these and many similar utilities rely heavily on Mac OS accessibility features and therefore can cause LibreOffice to crash or freeze. So please check if you have installed any utility of this kind and try to disable it (or to add LibreOffice to the list of excluded applications for the utility, if there is such a thing). So please check these possibilities, if any of them helps to make the crash go away, and report the results here. " -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 --- Comment #11 from Steve Piercy --- Created attachment 85045 --> https://bugs.freedesktop.org/attachment.cgi?id=85045&action=edit LO 4.1.1.2 rc crash log on Mac OS X 10.5.8 Crash log attached, with system config. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 --- Comment #12 from Steve Piercy --- (In reply to comment #10) > 1) Do you have any accesibility features enabled? Apple’s accessibility > features like “VoiceOver” or “Enable access for assistive devices”, which get > enabled in “System Preferences > Universal Access”, are known to cause many > crashes and freezes in LibreOffice. So please try to disable any > accesibility features, then check if the problem is still reproducible. None were enabled, unless "Enable access for assistive devices" counts. > 2) Do you have installed any window management/user interface > utilities/apps/control panels/extensions for Mac OS X like >* AquaSnap* BetterSnapTool >* BetterTouchTool * Breeze >* Cinch * Divvy >* DoublePane * Flexiglass >* HyperDock * iSnap >* Moom* RightZoom >* ShiftIt * SizeUp >* SizeWell* Spectacle >* Stay* TileWindows >* WindowTidy * Flavours (from flavours.interacto.net) > ... or something similar? RightZoom. > And/or do you use any mouse cursor/pointer utility, i.e. some little > application or control panel etc. which animates or replaces etc. the mouse > curser/pointer, like >* LazyMouse? Kensington Mouseworks, but it does not modify the cursor/pointer, only enables features of a track ball mouse. > And/or do you use any special software which could be related to > accessibility stuff, e.g. a screen reader, screen magnifier, speech > recognition software, > a text-to-speech (dictation) application, or similar? Nope. > All these and many similar utilities rely heavily on Mac OS accessibility > features and therefore can cause LibreOffice to crash or freeze. So please > check if you have installed any utility of this kind and try to disable it > (or to add LibreOffice to the list of excluded applications for the utility, > if there is such a thing). > > So please check these possibilities, if any of them helps to make the crash > go away, and report the results here. I disabled "Enable access for assistive devices" in Universal Access and RightZoom. I could not find an easy way to disable MouseWorks. I attempted to relaunch. LO 4.1.1.2 rc still crashes. --steve -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 --- Comment #13 from Alex Thurgood --- Sounds like the deployment target version wasn't set for 10.5 when LO was built, so used libraries that are not available on 10.5. http://stackoverflow.com/questions/16614636/dyld-unknown-required-load-command-0x8022-error-with-git-installation Alex -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 --- Comment #14 from Alex Thurgood --- Which machine is responsible for the release build of LO 4.1 that is available from the download page ? Alex -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 --- Comment #15 from Alex Thurgood --- Also note that I think that our baseline SDK has become 10.6, so there may be versions of libraries used which are not compatible with 10.5 ? Alex -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 --- Comment #16 from Alex Thurgood --- Also see : http://software.intel.com/en-us/articles/running-an-intel-compiled-binary-on-older-mac-os-x-system-gives-dyld-unknown-required-load Alex -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 Alex Thurgood changed: What|Removed |Added CC||tbehr...@suse.com --- Comment #17 from Alex Thurgood --- Adding Thorsten to CC, as I believe he's the one who manages the OSX release ? Alex -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 --- Comment #18 from dan --- > http://www.libreoffice.org/download/system-requirements/ > Macintosh ... > MacOSX 10.4 (Tiger) or higher; OSX Intel - 10.4.11 (Tiger) with LibreOffice-4.1.1 computer:/Applications/LibreOffice.app/Contents/program$ ./soffice dyld: unknown required load command 0x8022 Trace/BPT trap Works with LibreOffice 4.0.5 - probably time to update the system-requirements documentation (and for me to update my mother's computer :-) ) -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 --- Comment #19 from 894y...@dispostable.com --- Created attachment 85727 --> https://bugs.freedesktop.org/attachment.cgi?id=85727&action=edit LO 4.1.1 crash log on Mac OS X 10.5.8 I may have the same problem. I'm running Mac OS X 10.5.8 (Intel). I downloaded and installed LO shortly after its release: "Mac OS X (Intel), version 4.1.1, English (US)". When I started the application, it crashed. So I downloaded and installed 4.0.5, and had no problem using that. I now have removed LO from the Applications and have both versions installed on my desktop (renamed to reflect version). I can still use 4.0.5, and 4.1.1 crashes. Romans questionnaire: 1) Do you have any accesibility features enabled? No 2) Do you have installed any window management/user interface utilities/apps/control panels/extensions? No 3) And/or do you use any mouse cursor/pointer utility? Yes, I have Logitech Control Center to speed up my mouse. I've attached my crash log, which looks similar to Steve Piercy' crash log and seems to confirm the post from Dan. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 tommy27 changed: What|Removed |Added Status|NEEDINFO|NEW Keywords||regression Blocks|60270 | --- Comment #21 from tommy27 --- issue confirmed by another user. set status to NEW. added regression keyword. added to mab4.1 list. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 tommy27 changed: What|Removed |Added Blocks||60270 -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 --- Comment #20 from 894y...@dispostable.com --- (In reply to comment #19) > I've attached my crash log, which looks similar to Steve Piercy' crash log > and seems to confirm the post from Dan. I meant Alex, not Dan, http://software.intel.com/en-us/articles/running-an-intel-compiled-binary-on-older-mac-os-x-system-gives-dyld-unknown-required-load -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 Michael Meeks changed: What|Removed |Added CC||lohma...@gmx.de, ||michael.me...@collabora.com ||, nthieb...@gmail.com --- Comment #22 from Michael Meeks --- Norbert / Christian - who did these builds ? I assume we pulled up our baseline for the toolchain, did we do the same for the OS somehow in error ? cf the very useful Intel link above: "Root Cause : Generally, if you are targeting your applicaiton to run on multiple versions of Mac OS X, you should use the 'least common denominator' approach of developing on the older OS version. This is because newer version may have extended the base OS API but generally newer versions will maintain backwards compatibility." With apologies - we recently moved to new compile machines in several places with a couple of unpleasant platform side-effects (like this). -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 Norbert Thiebaud changed: What|Removed |Added Status|NEW |RESOLVED Resolution|--- |NOTABUG --- Comment #23 from Norbert Thiebaud --- Please refer to the release note: 4.1+ require 10.6 or higher. 4.0+ is the last version that support 10.4/10.5 and PPC -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 tommy27 changed: What|Removed |Added Blocks||60270 -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 --- Comment #24 from 894y...@dispostable.com --- (In reply to comment #22) > With apologies - we recently moved to new compile machines in several places > with a couple of unpleasant platform side-effects (like this). (In reply to comment #23) > Please refer to the release note: > > 4.1+ require 10.6 or higher. > > 4.0+ is the last version that support 10.4/10.5 and PPC Just so I understand, because the new compile machine is incompatible with the old compile machine (and said resolution is apparently not an option), the 'fix' will be updating the system requirements page? Personally, I find the Status 'resolved'/'not-a-bug' a bit strange. IMHO when 'Joe Regular'-user launches an application and it crashes it's a bug. Other applications no longer supporting 10.5 redirect me to an older release still supporting 10.5. Even when manually overriding the download to a newer version, the OS prevents me from launching it. I don't know how that works though. I'm a bit disappointed in the chosen path. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 --- Comment #25 from Norbert Thiebaud --- It is not about machine... The machine that do the 4.1 release is the same that do the 4.0 release... It is a question fo SDK support and requirement... Requiring 10.4/10.5, which are not supported by Apple, is a pain and is blocking development. We decided that 4.0 will be the last version that we support, that support 10.4/10.5... and for 4.1+ we bump the SDK requirement to 10.6. So no, this is not a hardware consideration (although it would become one rapidly, since finding Mac that can do 10.4 build is getting quite problematic... The release box is 5 years old already.. and will die someday) But a practical design choice... We dropped support for Windows 2000, Win95 and OS/2 too mind you... we just can't afford to support platform for-ever... Some volunteer recently worked on back-porting 4.1 to 10.5 PPC... that is most welcome, and patch in that direction will be regarded favorably... if there is a community that want to take on the burden, more power to it... We just will not continue to provide binary for it as part of our normal release, nor continue to impose restriction on our devs wrt to compatibility with 10.4/10.5 iow if someone were to pick up the challenge, that someone would need to expect breakage, as master will not try to use API that are backward compat up to 10.4 anymore -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 68771] Crash on launch on OS X
https://bugs.freedesktop.org/show_bug.cgi?id=68771 --- Comment #26 from Michael Meeks --- The outcome of crashing is a bit unexpected :-) is there any flag we can set in some Mac app description that gives a minimum OS version - to get a friendly OS provided error ? and/or could we have a shell-script in our wrapper (if we have one on Mac) that checks the OS version & warns in a friendly way for older OS/X ? Surely other people have this problem; a quick google showed: https://developer.apple.com/library/ios/documentation/general/Reference/InfoPlistKeyReference/Articles/LaunchServicesKeys.html and: LSMinimumSystemVersion but perhaps we have to be running to set that ? -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
