Re: [Libreoffice-qa] Reminder: LibreOffice Bugzilla Migration will happen next Saturday (Jan 24th)

2015-01-18 Thread V Stuart Foote
Robinson, *,

So until migration is underway, our existing credential's have been
copied--but are not functional.

At what point can we actually set our password  on the tdf instance of
bugzilla?  Currently the reset is referring the dialog back to fdo--a little
confusing.  When should we attempt a login?

As is, have not yet been able to login to the tdf BZ instance--assuming that
is intended.

Stuart 



--
View this message in context: 
http://nabble.documentfoundation.org/Libreoffice-qa-Reminder-LibreOffice-Bugzilla-Migration-will-happen-next-Saturday-Jan-24th-tp4136471p4136565.html
Sent from the QA mailing list archive at Nabble.com.
___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/

Re: [Libreoffice-qa] Reminder: LibreOffice Bugzilla Migration will happen next Saturday (Jan 24th)

2015-01-18 Thread Robinson Tryon
On Sun, Jan 18, 2015 at 11:09 PM, V Stuart Foote vstuart.fo...@utsa.edu wrote:
 Robinson, *,

 So until migration is underway, our existing credential's have been
 copied--but are not functional.

Right now, Bugzilla is up and running at Freedesktop.org. Until the
migration, do all your work there.

We also have a couple of test servers for internal testing purposes,
but all the bug/user data will be wiped on Saturday during the
migration. (More details on that below)

 At what point can we actually set our password on the tdf instance of
 bugzilla?

People should continue to use Bugzilla at FDO until the migration
starts on Saturday. After the migration is complete, I'll send out
some emails letting people know that it's time to use the new TDF
Bugzilla.

 Currently the reset is referring the dialog back to fdo--a little
 confusing.

What reset? What URL?

Right now, both bugs.libreoffice.org and bugs.documentfoundation.org
are pointing to FDO. This is intentional, and designed to help
simplify the transition from FDO infra to TDF infra.

There's no reason for anyone to try to reset their password before the
migration, as everyone will still need to reset his/her password after
we migrate.

  When should we attempt a login?

After the migration is completed on Saturday.

 As is, have not yet been able to login to the tdf BZ instance--assuming that
 is intended.

Until the migration is done this Saturday, there is no official TDF
Bugzilla yet.

We do have a couple of test installs of the Bugzilla data, and if
anyone wants to poke at the install (db dump is from ~Jan 2nd), please
feel free to try it out here: https://vm150.documentfoundation.org/

NOTES:
1) Please, Please, PLEASE avoid updating existing bug reports in the
test install, as that will send email to anyone cc'd on the
report...and possibly cause some confusion.
2) Things that are okay to do: Creating new bug reports and editing
them, Querying, Creating graphs, etc..

If you have any questions, don't hesitate to ask me on email or in
#libreoffice-qa


Best,
--R

-- 
Robinson Tryon
QA Engineer - The Document Foundation
LibreOffice Community Outreach Herald
qu...@libreoffice.org
___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/

Re: [Libreoffice-qa] UNCONFIRMED: Under 300!

2015-01-18 Thread Tommy
On Sun, 18 Jan 2015 08:30:00 +0100, Robinson Tryon  
bishop.robin...@gmail.com wrote:






let's keep the pace!!!


One of the best ways for us to keep up with the 23+ bugs that are
filed each day is for us to grow the QA Team. Whenever you meet
someone in IRC, or have a good experience with someone in Bugzilla,
invite them to join us -- ask them to help test a bug, or ask them for
input about something small. If we can build a relationship with the
bug reporters, they can become amazing contributors to LibreOffice and
TDF.

...


I have an idea regarding this...
when a new user finish reporting a new bugs let's redirect him/her to a  
page which a message like: thanks for filing a new bug report. In the  
meanwhile when you are waiting your bug to be confirmed, why don't you  
take the time to try to triage one of the UNCONFIRMED bugs opened by other  
users like you?


then I'd redirect or give them links to the how to triage bugs wiki and  
UNCONFIRMED bugs list


if we persuade users that submit a new bug, triage another one would  
help qA and LibO development we would keep the UNCONFIRMED count low and  
convince other user to join the QA team


___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/

Re: [Libreoffice-qa] UNCONFIRMED: Under 300!

2015-01-18 Thread Robinson Tryon
On Sun, Jan 18, 2015 at 3:30 AM, Tommy ba...@quipo.it wrote:
 I have an idea regarding this...
 when a new user finish reporting a new bugs let's redirect him/her to a page
 which a message like: thanks for filing a new bug report. In the meanwhile
 when you are waiting your bug to be confirmed, why don't you take the time
 to try to triage one of the UNCONFIRMED bugs opened by other users like
 you?

 then I'd redirect or give them links to the how to triage bugs wiki and
 UNCONFIRMED bugs list

 if we persuade users that submit a new bug, triage another one would help
 qA and LibO development we would keep the UNCONFIRMED count low and convince
 other user to join the QA team

Yep -- we've had some similar discussions in the past about how we can
engage with people using Bugzilla.

Another idea along the same lines was to show people bugs that were
similar to theirs (e.g. SVG bugs, or templating bugs, or OSX bugs,
etc..) and ask them if it was the same problem they had or a different
problem, and then if it was different, if they could reproduce. That
way they could see how that work pertained to their original problem
:-)

Several options will become much more feasible once we complete the
Bugzilla Migration and can do all kinds of crazy things to Bugzilla.
Speaking of which:

HEY EVERYONE! Please sign up for support slots DURING and AFTER the
migration. Right now we've got only one person during (Beluga) and two
people for the few days after (Rob and me). All you have to do is be
keeping an eye in IRC or the mailing list, and help out any wayward
contributors who get confused about where to go to file their bugs or
which button to click to reset their password.

DURING:
https://wiki.documentfoundation.org/QA/Bugzilla/LibreOffice_Bugzilla_Proposal#Staffing_the_QA_Support_Channels

AFTER:
https://wiki.documentfoundation.org/QA/Bugzilla/TDF_Bugzilla_Proposal/Post-Migration_Support

Thanks,
--R

-- 
Robinson Tryon
QA Engineer - The Document Foundation
LibreOffice Community Outreach Herald
qu...@libreoffice.org
___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/

Re: [Libreoffice-qa] Reminder: LibreOffice Bugzilla Migration will happen next Saturday (Jan 24th)

2015-01-18 Thread Pedro
Hi Robinson


Robinson Tryon wrote
 - New URL: https://bugs.documentfoundation.org/

I get This Connection is Untrusted caused by bugs.documentfoundation.org
uses an invalid security certificate.

Hopefully this will be fixed before migration?

Cheers,
Pedro



--
View this message in context: 
http://nabble.documentfoundation.org/Libreoffice-qa-Reminder-LibreOffice-Bugzilla-Migration-will-happen-next-Saturday-Jan-24th-tp4136471p4136482.html
Sent from the QA mailing list archive at Nabble.com.
___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/

Re: [Libreoffice-qa] UNCONFIRMED: Under 300!

2015-01-18 Thread Jochen Schiffers

Am 18.01.2015 um 09:30 schrieb Tommy:

I have an idea regarding this...

+1

Regards

Jochen
___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/

[Libreoffice-qa] Backport Requests: Example of regression that only affects older branch

2015-01-18 Thread Robinson Tryon
Hi all,

I just ran across a texbook example of a regression that only affected
an older (but still active) release branch:
https://bugs.freedesktop.org/show_bug.cgi?id=88566

Both QA and Developers run into bugs like this all the time, so I
figured it would be a good idea to share my workflow of triaging bug
88566:


INITIAL TRIAGE

In this particular case, Draw could be induced to crash with a 4.3
build, however it did not crash with a 4.2, 4.4, or 4.5 build. As a
result, I
- RESOLVED the bug as WORKSFORME (it's fixed in the latest build)
- Tagged it as a mab4.3 (it's a crasher)
- Keywords: regression
- Asked for a backport once the commit is found: Whiteboard -
backportRequest:4.3
- Asked for a bibisect: Whiteboard - bibisectRequest


FIXED IN 4.3

While I was testing with the builds on my local system, I downloaded
the latest 4.3 build: 4.3.6.1.

As it turns out, LO 4.3.6.1 rc did *not* have this crash, which meant
that it was fixed in all of our active branches, and I could then
- Remove mab4.3
- Remove bibisectRequest and backportRequest:4.3

I also left a note telling the bug reporter that this fix would be
available in the upcoming 4.3.6 release, just in case the reporter (or
someone else reading the bug report) isn't familiar with our release
process.


BACKPORT REQUESTS

It's important for us to keep track of open backport requests. You can
find queries linked from the 'Useful Queries' page here:
https://wiki.documentfoundation.org/QA/Bugzilla/Useful_Queries#Backport_Requests

For QA, we'll want to focus on backport requests that need to be
bibisected. For the Devs, you'll want to focus on backport requests
that do not.

As a quick reminder, if there's a good reason not to backport a fix,
change backportRequest:4.3 into backportDenied:4.3 and please leave a
short. explicative comment on the bug.
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/RESOLVED#Fixed_in_a_newer_version


Questions/Comments? Let me know!

Best,
--R

-- 
Robinson Tryon
QA Engineer - The Document Foundation
LibreOffice Community Outreach Herald
qu...@libreoffice.org
___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/

Re: [Libreoffice-qa] QA Admin FDO Ping Stats

2015-01-18 Thread Joel Madero
Hey Tommy,

 On Tue, 06 Jan 2015 00:06:02 +0100, Joel Madero
 jmadero@gmail.com wrote:

 Hi All,

 Here is the start of a spreadsheet that can track stats for QA pings.
 It's not perfect - as it's limited by how bugzilla is limited - but it
 gives some insight as to how the pings are working out. The spreadsheet
 auto updates after 6,000 seconds (figured no need for faster ;) ).

 Requests for additional info welcome.

 https://drive.google.com/file/d/0B2kdRhc960qdTnVibEdvRThwQjQ/view?usp=sharing



 Best,
 Joel

 actually 8.17% (34 out of 379) of the bugs of the NEW ping test turned
 into RESOLVED (both FIXED and WFM)
I tend to agree :) Will run another round on February 1.

Best,
Joel
___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/