[Libreoffice-qa] suggestion for weekly-bug-summary

2015-01-29 Thread Cor Nouws
Hi all,

Some time back I thought that it might be good to also show the amount
of times people commented to an issue. As some rough indicator for
triage/activity other then closing an issue
  https://bugs.documentfoundation.org/page.cgi?id=weekly-bug-summary.html

Would that be good & possible?

Cheers,
Cor

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Re: [Libreoffice-qa] suggestion for weekly-bug-summary

2015-01-29 Thread Joel Madero

On 01/29/2015 09:20 AM, Cor Nouws wrote:
> Hi all,
>
> Some time back I thought that it might be good to also show the amount
> of times people commented to an issue. As some rough indicator for
> triage/activity other then closing an issue
>   https://bugs.documentfoundation.org/page.cgi?id=weekly-bug-summary.html
>
> Would that be good & possible?

I agree that it would be good & it is possible. I highly recommend we
create a new product "bugzilla" where we can easily track these
enhancement requests...else they are likely to get lost in the abyss.

Just off the top of my head we have:

Last Commenter - not implemented, not a unique request
(https://bugzilla.mozilla.org/show_bug.cgi?id=121335)
OpenID - not in progress, kind of a pain in the ass
Blocking users from changing priority/severity (already part of bugzilla
- easy to implement):
http://www.bugzilla.org/docs/4.4/en/html/cust-change-permissions.html
Update top bug squashers page to better reflect QA activity; seems quite
easy
Add more skins; also quite easy
Automate monthly reports; probably will require more skill (perhaps Rob,
Robinson, Joren, Florian, etc... could tackle this)
Start to increase # of admins/moderators (IMHO this is quite a high
priority as currently it is a very small list of people looking at this);

I also suggest that people join the bugzilla mailing list. People over
there are quite helpful and it would be good to start probing them to
see how to begin to implement these changes :)

Best,
Joel
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Re: [Libreoffice-qa] suggestion for weekly-bug-summary

2015-01-29 Thread Bjoern Michaelsen
Hi,

On Thu, Jan 29, 2015 at 03:13:18PM -0800, Joel Madero wrote:
> I agree that it would be good & it is possible. I highly recommend we
> create a new product "bugzilla" where we can easily track these
> enhancement requests...else they are likely to get lost in the abyss.

Nope. Bugzilla is Infra. Infra is on Redmine. Lets not make exceptions to
exceptions. Its already complicated enough.

see: https://redmine.documentfoundation.org/issues/1055#note-1
 http://nabble.documentfoundation.org/TDF-bugzilla-bug-report-td4137958.html

Still, creating enhancement suggestions _if_ they are reasonably ressourced, or
the reporter commits him/herself to it is of course great. But that has to
happen on Redmine.

Best,

Bjoern
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Re: [Libreoffice-qa] suggestion for weekly-bug-summary

2015-01-29 Thread Joel Madero

On 01/29/2015 04:01 PM, Bjoern Michaelsen wrote:
> Hi,
>
> On Thu, Jan 29, 2015 at 03:13:18PM -0800, Joel Madero wrote:
>> I agree that it would be good & it is possible. I highly recommend we
>> create a new product "bugzilla" where we can easily track these
>> enhancement requests...else they are likely to get lost in the abyss.
> Nope. Bugzilla is Infra. Infra is on Redmine. Lets not make exceptions to
> exceptions. Its already complicated enough.

I've never been a fan of this split to begin with. Having a much less
visible means of suggesting enhancement requests or bugs pretty much
just sucks. Just speaking for myself, I'm very unlikely to report any
enhancement requests about bugzilla on redmine...
> see: https://redmine.documentfoundation.org/issues/1055#note-1
>  
> http://nabble.documentfoundation.org/TDF-bugzilla-bug-report-td4137958.html
>
> Still, creating enhancement suggestions _if_ they are reasonably ressourced, 
> or
> the reporter commits him/herself to it is of course great. But that has to
> happen on Redmine.
So we're only tracking enhancement requests if the reporter can either
(1) do it themselves; or (2) they can show that it's reasonably
resourced? I can't imagine a similar strategy working for LibreOffice
itself - we might as well close 99% of enhancement requests. I don't get
why we'd have two different "philosophies" just because one is "infra"
and the other is  something else?


Best,
Joel
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Re: [Libreoffice-qa] suggestion for weekly-bug-summary

2015-01-29 Thread Bjoern Michaelsen
Hi,

On Thu, Jan 29, 2015 at 04:14:24PM -0800, Joel Madero wrote:
> I've never been a fan of this split to begin with. Having a much less
> visible means of suggesting enhancement requests or bugs pretty much
> just sucks. Just speaking for myself, I'm very unlikely to report any
> enhancement requests about bugzilla on redmine...

Oh, hate the split too. The split will not go away easily though (I tried.
Hard.). Yeah, sucks. Still, the best we can do now is have a clear cut rather
than fractured border between the two.

> So we're only tracking enhancement requests if the reporter can either
> (1) do it themselves; or (2) they can show that it's reasonably
> resourced? I can't imagine a similar strategy working for LibreOffice
> itself - we might as well close 99% of enhancement requests. I don't get
> why we'd have two different "philosophies" just because one is "infra"
> and the other is  something else?

So, maybe Im overcautious. ;)

As an exaggeration: There is a risk that we end up with 20 people working on
making our Bugzilla nice and beautiful and 1 guy working on triaging
LibreOffice. Also note that all customization cumulates to create extra pains
during updates etc.  IMHO we should just keep in mind to keep the fixed costs
of running our Bugzilla constant and rather low[1].

Best,

Bjoern

[1] For example that we ended up with a Redmine/Bugzilla split (which is
already a simplification over the mess we had before that) is ultimately a
result of bit too much fast-and-loose play with extending, creating and
customizing services.
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Re: [Libreoffice-qa] suggestion for weekly-bug-summary

2015-01-29 Thread Cor Nouws
Hi Joel,

Joel Madero wrote on 30-01-15 00:13:

>> Would that be good & possible?
> 
> I agree that it would be good & it is possible. 

Can I change add a query myself to that page?


Cheers,
Cor

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Re: [Libreoffice-qa] suggestion for weekly-bug-summary

2015-01-30 Thread Bjoern Michaelsen
On Fri, Jan 30, 2015 at 07:56:57AM +0100, Cor Nouws wrote:
> Joel Madero wrote on 30-01-15 00:13:
> 
> >> Would that be good & possible?
> > 
> > I agree that it would be good & it is possible. 
> 
> Can I change add a query myself to that page?

Just a note hinting at what should be obvious:
If we modify anything, that stuff needs to be in git on gerrit. No exceptions.
With the usual $foo: LICENSE, README explaining how that stuff is deployed etc.

Best,

Bjoern
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Re: [Libreoffice-qa] suggestion for weekly-bug-summary

2015-01-30 Thread Joel Madero

On 01/29/2015 10:56 PM, Cor Nouws wrote:
> Hi Joel,
>
> Joel Madero wrote on 30-01-15 00:13:
>
>>> Would that be good & possible?
>> I agree that it would be good & it is possible. 
> Can I change add a query myself to that page?
So you can clone our instance of bugzilla: git clone
git://gerrit.libreoffice.org/bugzilla and try to figure out how that
page is generated. I triedcouldn't find it for the life of me :-/

But as Bjoern said, we'd have to license it appropriately and possibly
upstream.

Best,
Joel
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Re: [Libreoffice-qa] suggestion for weekly-bug-summary

2015-01-31 Thread Robinson Tryon
On Fri, Jan 30, 2015 at 4:15 PM, Joel Madero  wrote:
>>> I agree that it would be good & it is possible.
>> Can I change add a query myself to that page?
> So you can clone our instance of bugzilla: git clone
> git://gerrit.libreoffice.org/bugzilla and try to figure out how that
> page is generated. I triedcouldn't find it for the life of me :-/

Anyone can check out the tdf-bugzilla repo. I think that I might need
to set up some code review via gerrit for patches, but I've been kept
busy with Bugzilla and other QA tasks in the last couple weeks --
guess I'll file a task for myself in Redmine to get gerrit working :-)

For the time being, if you've already submitted a contrib statement as
a LibreOffice developer, feel free to send me patches via email and
I'll review and merge them in. If stuff isn't MPL, or you didn't write
it, then we'll need to discuss further.

Deployment is via salt and git, and I have some notes here:
https://wiki.documentfoundation.org/QA/Bugzilla/Deployment
https://wiki.documentfoundation.org/QA/Bugzilla/Development

> But as Bjoern said, we'd have to license it appropriately and possibly
> upstream.

AFAIK there's no legal requirement to upstream our patches to
Bugzilla, but we're definitely in favor of it!  (Especially as it
reduces the size of the patchset we have to migrate from one Bugzilla
release to the next)

Best,
--R

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Re: [Libreoffice-qa] suggestion for weekly-bug-summary

2015-01-31 Thread Robinson Tryon
On Fri, Jan 30, 2015 at 1:52 AM, Bjoern Michaelsen
 wrote:
> On Thu, Jan 29, 2015 at 04:14:24PM -0800, Joel Madero wrote:
>> I've never been a fan of this split to begin with. Having a much less
>> visible means of suggesting enhancement requests or bugs pretty much
>> just sucks. Just speaking for myself, I'm very unlikely to report any
>> enhancement requests about bugzilla on redmine...
>
> Oh, hate the split too. The split will not go away easily though (I tried.
> Hard.). Yeah, sucks. Still, the best we can do now is have a clear cut rather
> than fractured border between the two.

It's indeed frustrating to go through the work of the Bugzilla
migration, only to run into the challenges presented by a split
bugtracker. Two bugtrackers may not be ideal, but there are some
concrete steps we can take to reduce the pain:

* Set up LDAP to allow shared logins for both trackers
* Decide on protocol for dealing with bugs misfiled in the wrong tracker
* Make sure that QA and other groups feel welcomed to file bugs and
enhancements in redmine, particularly against Bugzilla

>> So we're only tracking enhancement requests if the reporter can either
>> (1) do it themselves; or (2) they can show that it's reasonably
>> resourced? I can't imagine a similar strategy working for LibreOffice
>> itself - we might as well close 99% of enhancement requests. I don't get
>> why we'd have two different "philosophies" just because one is "infra"
>> and the other is  something else?

IMHO, just because we're mandated to use a different tool shouldn't
change our policies regarding what's valid. Others with bigger hats
can always override me, but at least for enhancement suggestions
regarding Bugzilla, I'd suggest that we use the same threshold as we
use for bugs filed in Bugzilla.

> So, maybe Im overcautious. ;)
>
> As an exaggeration: There is a risk that we end up with 20 people working on
> making our Bugzilla nice and beautiful and 1 guy working on triaging
> LibreOffice. Also note that all customization cumulates to create extra pains
> during updates etc.  IMHO we should just keep in mind to keep the fixed costs
> of running our Bugzilla constant and rather low[1].

Sure, there are definitely trade-offs to be had. All of the QA Team
work that will take place in Redmine will be meta-work, and I expect
those tasks will appeal to only a subset of our total members. The
entire goal of the meta work will be simplifying and improving the
effectiveness of QA, so if we end up with a 20:1 ratio of people
improving Bugzilla vs. Triaging, either we'll end up with the best
improvements to any Bugzilla, anywhere, or we'll run out of tasks in a
week!

Now that we've upgraded Bugzilla to a much more modern version, we can
also take a look at our current bug workflow and compare that to the
suggested workflow from Bugzilla itself. It's possible that we might
want to adopt some of the new changes from upstream.

> [1] For example that we ended up with a Redmine/Bugzilla split (which is
> already a simplification over the mess we had before that) is ultimately a
> result of bit too much fast-and-loose play with extending, creating and
> customizing services.

Lesson learned: It's always good to try to plan for the future, and to
involve other TDF/LibreOffice teams when making decisions that impact
them.

Cheers,
--R

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Re: [Libreoffice-qa] suggestion for weekly-bug-summary

2015-01-31 Thread Robinson Tryon
On Fri, Jan 30, 2015 at 1:01 AM, Bjoern Michaelsen
 wrote:
> Nope. Bugzilla is Infra. Infra is on Redmine.

Here are the Bugzilla bugs on redmine:
https://redmine.documentfoundation.org/projects/infrastructure/issues?utf8=%E2%9C%93&set_filter=1&f%5B%5D=status_id&op%5Bstatus_id%5D=o&f%5B%5D=category_id&op%5Bcategory_id%5D=%3D&v%5Bcategory_id%5D%5B%5D=50&f%5B%5D=&c%5B%5D=tracker&c%5B%5D=status&c%5B%5D=priority&c%5B%5D=subject&c%5B%5D=assigned_to&c%5B%5D=updated_on&c%5B%5D=due_date&group_by=

Sorry about the ugly urls; I'll see if we can make those look nicer.

To file a new bug, use the 'Infrastructure' project and the
'Bugzilla' category.
https://redmine.documentfoundation.org/projects/infrastructure/issues/new
(I haven't figured out how to pass-in params in that URL to set the category)

If infra wants to do a lot of triage and prioritizing over all bugs
filed under 'Infra', we can talk about having a separate or
sub-project just for Bugzilla and QA tasks.


Cheers,
--R


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Re: [Libreoffice-qa] suggestion for weekly-bug-summary

2015-01-31 Thread bfoman
jmadero wrote
> and try to figure out how that
> page is generated. I triedcouldn't find it for the life of me :-/

Hi!
It is quite easy - it is implemented as Extension. The page template is
extensions/WeeklyBugSummary/template/en/default/pages/weekly-bug-summary.html.tmpl.
The code with SQL queries is extensions/WeeklyBugSummary/Extension.pm.
Best regards.
BTW: I would like to see Bugzilla custom changes announcements (with
rationale when needed) somewhere else than only in git repo at
https://gerrit.libreoffice.org/gitweb?p=bugzilla.git;a=shortlog;h=refs/heads/tdf-4.4.6.



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Re: [Libreoffice-qa] suggestion for weekly-bug-summary

2015-01-31 Thread Robinson Tryon
On Sat, Jan 31, 2015 at 3:12 PM, bfoman  wrote:
> BTW: I would like to see Bugzilla custom changes announcements (with
> rationale when needed) somewhere else than only in git repo at
> https://gerrit.libreoffice.org/gitweb?p=bugzilla.git;a=shortlog;h=refs/heads/tdf-4.4.6.

Yep, sounds good to me! Just need to find enough hours in the day :P
Would be neat for us to have blog posts/tweets about some of our
bigger improvements.

Best,
--R

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Re: [Libreoffice-qa] suggestion for weekly-bug-summary

2015-01-31 Thread Joel Madero
Top posting just to say thanks!

Best,
Joel

On 01/31/2015 04:28 AM, Robinson Tryon wrote:
> On Fri, Jan 30, 2015 at 1:01 AM, Bjoern Michaelsen
>  wrote:
>> Nope. Bugzilla is Infra. Infra is on Redmine.
> Here are the Bugzilla bugs on redmine:
> https://redmine.documentfoundation.org/projects/infrastructure/issues?utf8=%E2%9C%93&set_filter=1&f%5B%5D=status_id&op%5Bstatus_id%5D=o&f%5B%5D=category_id&op%5Bcategory_id%5D=%3D&v%5Bcategory_id%5D%5B%5D=50&f%5B%5D=&c%5B%5D=tracker&c%5B%5D=status&c%5B%5D=priority&c%5B%5D=subject&c%5B%5D=assigned_to&c%5B%5D=updated_on&c%5B%5D=due_date&group_by=
>
> Sorry about the ugly urls; I'll see if we can make those look nicer.
>
> To file a new bug, use the 'Infrastructure' project and the
> 'Bugzilla' category.
> https://redmine.documentfoundation.org/projects/infrastructure/issues/new
> (I haven't figured out how to pass-in params in that URL to set the category)
>
> If infra wants to do a lot of triage and prioritizing over all bugs
> filed under 'Infra', we can talk about having a separate or
> sub-project just for Bugzilla and QA tasks.
>
>
> Cheers,
> --R
>
>

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Re: [Libreoffice-qa] suggestion for weekly-bug-summary

2015-01-31 Thread Joel Madero

On 01/31/2015 06:12 AM, bfoman wrote:
> jmadero wrote
>> and try to figure out how that
>> page is generated. I triedcouldn't find it for the life of me :-/
> Hi!
> It is quite easy - it is implemented as Extension. The page template is
> extensions/WeeklyBugSummary/template/en/default/pages/weekly-bug-summary.html.tmpl.
> The code with SQL queries is extensions/WeeklyBugSummary/Extension.pm.
> Best regards.
> BTW: I would like to see Bugzilla custom changes announcements (with
> rationale when needed) somewhere else than only in git repo at
> https://gerrit.libreoffice.org/gitweb?p=bugzilla.git;a=shortlog;h=refs/heads/tdf-4.4.6.
Indeed - quite easy. I wonder why grep wasn't finding anything useful
:-/ Anyways, thanks for the link. Maybe before editing it to death we
should propose what we'd like to track (with queries) so it's
transparent and does not become a place where everyone places their own
favorite queries :)

Best,
Joel
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Re: [Libreoffice-qa] suggestion for weekly-bug-summary

2015-01-31 Thread bfoman
jmadero wrote
> I also suggest that people join the bugzilla mailing list. People over
> there are quite helpful and it would be good to start probing them to
> see how to begin to implement these changes :)

Hi!
For all who want to start hacking TDF Bugzilla here is a list of useful
links:
- https://github.com/bugzilla/bugzilla - Bugzilla ro repository of
git.mozilla.org/bugzilla/bugzilla.git
- https://github.com/mozilla/webtools-bmo-bugzilla - Mozilla instance ro
repository of git.mozilla.org/webtools/bmo/bugzilla.git - see the extensions
directory with really nice feature add-ons
- https://github.com/dklawren/docker-bugzilla - Configure a running Bugzilla
system using Docker 
- https://groups.google.com/forum/#!forum/mozilla.support.bugzilla
- https://groups.google.com/forum/#!forum/mozilla.dev.apps.bugzilla
- https://groups.google.com/forum/#!forum/mozilla.tools.bmo
- http://planet.bugzilla.org/
- https://globau.wordpress.com/
- https://bugzillatips.wordpress.com/
- #bugzilla and #bugzilla-meeting irc channels archive at
http://logs.glob.uno/
- all guides at http://www.bugzilla.org/developers/
- Bugzilla template system http://www.template-toolkit.org/
Hope it helps.
Best regards.



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