Re: [Libreoffice-qa] 'free' testing on Moztrap

2014-02-21 Thread Sophie
Hi Yifan,
Le 20/02/2014 04:54, Yifan Jiang a écrit :
 Hi Sophie,
 
 I probablly didn't get the background clear here. Sorry if I disturb
 your thinking :)
 
 In Moztrap, when mark a step failed, there's an option to a bugzilla
 link, see:
 
 http://manual-test.libreoffice.org/results/case/1559/
 
 Does it work for your situation if the reporter pastes the bugzilla
 link (where the attachment appears) back to Moztrap test case?

Yes it works, and several testers use it, that's a great feature when
you understand Bugzilla and write in English fluently. But I would like
Moztrap to be accessible to all, even for QA beginners.
What I miss the most for the moment (out of l10n ;) is a way to contact
the tester. MozTrap shows only the user name but no way contact him, so
if I need more information to open a bug based on his feedback, it's not
easy.
Cheers
Sophie

___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/


Re: [Libreoffice-qa] 'free' testing on Moztrap

2014-02-21 Thread Yifan Jiang
Hi Sophie,

Ah, I just got your role updating in Moztrap from test manager to
admin (Sorry I should have noticed that).

So you may probably see more user information from the management
interface Manage - Users.

Moztrap registration needs email activate before usable for test, so I
guess most of the emails should be activated. Does it partly resolve
the problem? :)

Best wishes,
Yifan

On Fri, Feb 21, 2014 at 10:45:25AM +0100, Sophie Gautier wrote:
 Hi Yifan,
 Le 20/02/2014 04:54, Yifan Jiang a écrit :
  Hi Sophie,
  
  I probablly didn't get the background clear here. Sorry if I disturb
  your thinking :)
  
  In Moztrap, when mark a step failed, there's an option to a bugzilla
  link, see:
  
  http://manual-test.libreoffice.org/results/case/1559/
  
  Does it work for your situation if the reporter pastes the bugzilla
  link (where the attachment appears) back to Moztrap test case?
 
 Yes it works, and several testers use it, that's a great feature when
 you understand Bugzilla and write in English fluently. But I would like
 Moztrap to be accessible to all, even for QA beginners.
 What I miss the most for the moment (out of l10n ;) is a way to contact
 the tester. MozTrap shows only the user name but no way contact him, so
 if I need more information to open a bug based on his feedback, it's not
 easy.
 Cheers
 Sophie
 
 ___
 List Name: Libreoffice-qa mailing list
 Mail address: Libreoffice-qa@lists.freedesktop.org
 Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
 Problems? 
 http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
 Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
 List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
 

-- 
  Yifan Jiang
  SUSE Desktop, Libreoffice /SUSE
  Contact: yifan - irc.freenode.net/libreoffice
  =  
  http://www.libreoffice.org/
  http://www.documentfoundation.org/
___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/


Re: [Libreoffice-qa] 'free' testing on Moztrap

2014-02-20 Thread Sophie
Hi,
Le 19/02/2014 16:43, mariosv a écrit :
 El 19/02/14 15:37, sophi [via Document Foundation Mail Archive] escribió:
 Hi all,

 I'm still reviewing the test we have in Moztrap and increasing them.
 Because of the amount of bugs we had on Calc, we discussed about 'free'
 tests on Moztrap where the tester just test one of his document and
 report in Moztrap what's work/fail.
 Unfortunately, it will be impossible for me to track the feedback in
 case of failures and make a report on BZ based on it. I can't reach the
 tester and I won't be able to reproduce with no clear steps and expected
 results.
 Have you some suggestions on how that testing could be made possible?
 Cheers
 Sophie
 ___
 
 Hi Sphie, all.
 
 In my point of view, link in Moztrap to BZ samples files good for test.
 I think in this way could be easy in the future if one test fails, track 
 their bug, reopen it, contact developer who patch it, etc. With a 
 minimal expense of disk space, avoiding file duplication. We are green :-)?.
 Maybe better invest the time in make easier report bugs.

Moztrap is done for people who are not able or who have no time to do
more QA, and also is supposed to be for non English speakers in the
future. Although may be it's possible to separate the tests, I'm not
sure if it's the best to tied it to BZ for beginners or occasional
testers in several languages.
 
 Thinking around, could be possible use bugzilla, specially when it will 
 be in our administration, for have the test in it. It's a knowed 
 administration, easy for search, for use as reference from bug reports, 
 much more visibility when publish, one place less to administrate. I 
 don't know but I think merits for take a think about.

It's a good idea, but in my opinion separated from MozTrap which should
stay a simple tool to participate in testing over regressions.

Cheers
Sophie

___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/


Re: [Libreoffice-qa] 'free' testing on Moztrap

2014-02-19 Thread Robinson Tryon
On Wed, Feb 19, 2014 at 9:43 AM, mariosv mari...@miguelangel.mobi wrote:
 In my point of view, link in Moztrap to BZ samples files good for test.
 I think in this way could be easy in the future if one test fails, track
 their bug, reopen it, contact developer who patch it, etc. With a
 minimal expense of disk space, avoiding file duplication. We are green :-)?.
 Maybe better invest the time in make easier report bugs.

I agree that better integration between the tests (MozTrap) and the
bug tracker (Bugzilla) would be very helpful.

Sophie - When we ask a user to test one of their own documents, would
it be possible for us to directly link from the testing page to
Bugzilla/the BSA so that for a failing test, we could capture
information re:
- The user
- The particular failing test
- The document (via upload in the bug report)

??

This would probably require us to hack on the BSA and fix it so that
variables would be passed-in correctly, but perhaps that would be the
strongest and simplest solution here...

 Thinking around, could be possible use bugzilla, specially when it will
 be in our administration, for have the test in it. It's a knowed
 administration, easy for search, for use as reference from bug reports,
 much more visibility when publish, one place less to administrate. I
 don't know but I think merits for take a think about.

+1 to richer integration!

Cheers,
--R
___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/


Re: [Libreoffice-qa] 'free' testing on Moztrap

2014-02-19 Thread Yifan Jiang
Hi Sophie,

I probablly didn't get the background clear here. Sorry if I disturb
your thinking :)

In Moztrap, when mark a step failed, there's an option to a bugzilla
link, see:

http://manual-test.libreoffice.org/results/case/1559/

Does it work for your situation if the reporter pastes the bugzilla
link (where the attachment appears) back to Moztrap test case?

Best wishes,
Yifan

On Wed, Feb 19, 2014 at 03:37:14PM +0100, Sophie Gautier wrote:
 Hi all,
 
 I'm still reviewing the test we have in Moztrap and increasing them.
 Because of the amount of bugs we had on Calc, we discussed about 'free'
 tests on Moztrap where the tester just test one of his document and
 report in Moztrap what's work/fail.
 Unfortunately, it will be impossible for me to track the feedback in
 case of failures and make a report on BZ based on it. I can't reach the
 tester and I won't be able to reproduce with no clear steps and expected
 results.
 Have you some suggestions on how that testing could be made possible?
 Cheers
 Sophie
 ___
 List Name: Libreoffice-qa mailing list
 Mail address: Libreoffice-qa@lists.freedesktop.org
 Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
 Problems? 
 http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
 Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
 List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
 

-- 
  Yifan Jiang
  SUSE Desktop, Libreoffice /SUSE
  Contact: yifan - irc.freenode.net/libreoffice
  =  
  http://www.libreoffice.org/
  http://www.documentfoundation.org/

___
List Name: Libreoffice-qa mailing list
Mail address: Libreoffice-qa@lists.freedesktop.org
Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://lists.freedesktop.org/archives/libreoffice-qa/