Re: [Linphone-users] Linphone Android Source Issue

2017-05-18 Thread Elisa Nectoux
Dear Brajesh, 

Sorry for my belated answer. 
I unfortunately do confirm that it is currently not possible to build Linphone 
on a Windows machine and you have to use Linux or Mac OSX.

Best regards, 

Elisa Nectoux
Sales & Marketing

+33 (0)9 52 63 65 05
elisa.nect...@belledonne-communications.com


> Le 9 mai 2017 à 16:56, Brajesh Jaiswal  a écrit :
> 
> Hi,
>  
> I have downloaded your Linphone project from Git, when I am going install my 
> app I have found error that is :
>  
> java.lang.UnsatisfiedLinkError: 
> dalvik.system.PathClassLoader[DexPathList[[zip file 
> "/data/app/org.linphone-2/base.apk", zip file 
> "/data/app/org.linphone-2/split_lib_dependencies_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_0_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_1_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_2_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_3_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_4_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_5_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_6_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_7_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_8_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_9_apk.apk"],nativeLibraryDirectories=[/vendor/lib,
>  /system/lib]]] couldn't find "libgnustl_shared.so"
>  
> I have searched a lot in Google to solve this problem, I have found something 
> that I have to compile Android.mk file with NDK Tools but according to some 
> user review they said “after a lot of searching, I have send mail to linphone 
> forums and I got the following reply :
> 
> Building linphone is not supported on windows machine and you have to build 
> it on mac or linux”.
> 
> So is it right? How I will do in windows? Please give me some solution asap.
> 
>  
> Thanks & Regards
> Brajesh Jaiswal
> 

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Re: [Linphone-users] Linphone Android Source Issue

2017-05-24 Thread Elisa Nectoux
Hi Brajesh, 

Please find below available document : 
-   Liblinphone SDK documentation at : 
http://www.linphone.org/technical-corner/liblinphone/overview
-   more information on our wiki : 
https://wiki.linphone.org/xwiki/wiki/public/view/Lib/Getting%20started/
-   http://www.linphone.org/technical-corner/linphone.html, for a better 
understanding of the internals of Linphone
-   the "Read me" at Linphone sources with git : 
http://www.linphone.org/technical-corner/linphone/downloads 
<http://www.linphone.org/technical-corner/linphone/downloads> (git links at the 
end of the page)

Best regards, 

Elisa Nectoux
Sales & Marketing

+33 (0)9 52 63 65 05
elisa.nect...@belledonne-communications.com


> Le 23 mai 2017 à 16:42, Brajesh Jaiswal  a écrit :
> 
> Hi,
>  
> Can you provide any documentation of linphone library so that we can easily 
> build the app?
>  
> From: Elisa Nectoux [mailto:elisa.nect...@belledonne-communications.com] 
> Sent: 18 May 2017 16:05
> To: Brajesh Jaiswal
> Cc: i...@belledonne-communications.com; linphone-users@nongnu.org
> Subject: Re: Linphone Android Source Issue
>  
> Dear Brajesh, 
>  
> Sorry for my belated answer. 
> I unfortunately do confirm that it is currently not possible to build 
> Linphone on a Windows machine and you have to use Linux or Mac OSX.
>  
> Best regards, 
>  
> Elisa Nectoux
> Sales & Marketing
> 
> +33 (0)9 52 63 65 05
> elisa.nect...@belledonne-communications.com 
> <mailto:elisa.nect...@belledonne-communications.com>
>  
> Le 9 mai 2017 à 16:56, Brajesh Jaiswal  <mailto:braje...@chetu.com>> a écrit :
>  
> Hi,
>  
> I have downloaded your Linphone project from Git, when I am going install my 
> app I have found error that is :
>  
> java.lang.UnsatisfiedLinkError: 
> dalvik.system.PathClassLoader[DexPathList[[zip file 
> "/data/app/org.linphone-2/base.apk", zip file 
> "/data/app/org.linphone-2/split_lib_dependencies_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_0_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_1_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_2_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_3_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_4_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_5_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_6_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_7_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_8_apk.apk", zip file 
> "/data/app/org.linphone-2/split_lib_slice_9_apk.apk"],nativeLibraryDirectories=[/vendor/lib,
>  /system/lib]]] couldn't find "libgnustl_shared.so"
>  
> I have searched a lot in Google to solve this problem, I have found something 
> that I have to compile Android.mk file with NDK Tools but according to some 
> user review they said “after a lot of searching, I have send mail to linphone 
> forums and I got the following reply :
> 
> Building linphone is not supported on windows machine and you have to build 
> it on mac or linux”.
> 
> So is it right? How I will do in windows? Please give me some solution asap.
> 
>  
> Thanks & Regards
> Brajesh Jaiswal
> 

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Re: [Linphone-users] Communication ?

2022-09-12 Thread Elisa Nectoux
Hi everyone,

Thanks Skinoku to your kind reply to this request.
However, you can dial other users that are registered on other VOIP services, 
as long as these services rely on SIP-based servers.  Linphone is such 
interoperable with other SIP services :-). You just have to write the full SIP 
address of this person, such as sip:username@sipdomain.

Best regards,

Elisa Nectoux
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project
Discover our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>




> Le 12 sept. 2022 à 15:48, Lorenzo Corgiat Mecio  a 
> écrit :
> 
> Hi,
> 
> You can dial all the users that are registered on the linphone server just by 
> knowing their username.
> Linphone is NOT linked with the PSTN or landlines. 
> You cannot dial other users that are registered on other (free or paid) VOIP 
> services. (sip2sip, antisip, etc) 
> 
> Skinoku 
> 
> Il Lun 12 Set 2022, 15:25 mailto:kwla...@op.pl>> ha scritto:
> Does Linphone allow communication only with the Linphone user?  How can I 
> connect with other users?
> ---
> Władysław Karczewski
> kwla...@op.pl <mailto:kwla...@op.pl>
> Tel.: 882 177 471
> Fax: 85 874 20 06
> Skype: k-wladek
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Re: [Linphone-users] Cannot select mapped network drive as recording location.

2022-10-10 Thread Elisa Nectoux
Hi Rivindu,

Thank you for your interest in our softphone.
Linphone a free app, there is no « trial » versus « paid » versions.
Some parameters, such as the auto-answer activation, can be preconfigured via 
remote provisioning. You can learn more about it here: 
https://wiki.linphone.org/xwiki/wiki/public/view/Lib/Features/Remote%20Provisioning/
 
<https://wiki.linphone.org/xwiki/wiki/public/view/Lib/Features/Remote%20Provisioning/>.

For corporate customers, please kindly note that we sell annual support 
contracts, that can be bundled with development assistance services. As part of 
this kind of service we can help you tweak Linphone to work well with your 
network. If you are interest in a commercial offer, please fill in our contact 
form at the end of the contact page, as this mailing list is for end-users 
sinking free help from the Linphone community.

Best regards,

Elisa Nectoux
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project
Discover our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>




> Le 10 oct. 2022 à 01:11, Rivindu Rodrigo via Linphone-users 
>  a écrit :
> 
> Hi.
> 
> We are interested in learning more about your paid softphone because our 
> business needs one. When I used the trial version, I was unable to choose a 
> mapped network drive as the recording location. In addition, I want to know 
> how to stop auto-answer. Can those changes be made on your paid version?
> 
> Kind regards
> Rivindu Rodrigo
> 
> p 0434 588 886
> e r.rodr...@electricitywizard.com.au <mailto:gau...@electricitywizard.com.au>
> w electricitywizard.com.au <http://www.electricitywizard.com.au/>
> a 850 Collins Street, Docklands, VIC 3008
> 
> ElectricityWizard is Australia's #1 most trusted energy comparison site and 
> we've spoken to nearly 1 million people around Australia. Our mission is to 
> connect customers with the best overall energy plans and deals. 
>  
> 
>  
> This email and any attachments to it may be confidential and are intended 
> solely for the use of the individual to whom it is addressed. If you are not 
> the intended recipient of this email, you must neither take any action based 
> upon its contents, nor copy or show it to anyone. Please contact the sender 
> if you believe you have received this email in error.
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Re: [Linphone-users] Download link

2023-02-08 Thread Elisa Nectoux
Hi Tom,

I’m a bit surprise by your email. The Linphone software you are using is open 
source and a free solution. 
We do have customers who use Linphone for their business and in that case they 
usually subscribe to a support contract from us. 
For customers who decide not to do so, please make sure you respect our general 
terms of use: https://www.linphone.org/general-terms 
<https://www.linphone.org/general-terms>

We have suffered from an international attack, which was not directly addressed 
to us, as told here :
https://www.bleepingcomputer.com/news/security/massive-esxiargs-ransomware-attack-targets-vmware-esxi-servers-worldwide/
 
<https://www.bleepingcomputer.com/news/security/massive-esxiargs-ransomware-attack-targets-vmware-esxi-servers-worldwide/>
We are working on restoring our download server where we do share (again, fro 
free) pre-compiled version of our SDK and Linphone apps. We are confident we’ll 
be able to restore everything this week.

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 7 févr. 2023 à 19:37, Tom Watt  a écrit :
> 
> I didn’t want to have to compile the code from GitHub, and shouldn’t have to.
> 
> I was able to find the download on the Wayback Machine and have 5.0.3 
> installed and am back up.  I searched all over the net for days before I 
> remembered that website.
> 
> Would recommend putting up the latest binaries at least *somewhere* on the 
> net. I can’t be the only one who reset their computer during this time and 
> this is a program that is used in production in almost every case.  There has 
> to be a lot of people in a pickle right now considering switching to 
> something else because they cannot install clients for 2 business days now. 
> 
>> On Feb 7, 2023, at 3:48 AM, ael via Linphone-users 
>>  wrote:
>> 
>> On Mon, Feb 06, 2023 at 05:03:30PM -0700, Tom Watt wrote:
>>> I understand that the downloads are down, 
>> 
>> I just did a successful "git pull" from
>> https://github.com/BelledonneCommunications/linphone-desktop
>> so the git repositories seem to be downloading fine.
>> 
>>> Can anyone tell me how to download the DMG from a 3rd party source? If this 
>>> is open source, there should be a mirror.
>> 
>> Don't those github repositories fit your criteria?
>> https://github.com/BelledonneCommunications
>> 
>> ael
>> 
>> 
>> ___
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> 
> 
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Re: [Linphone-users] utilisation de la langue française

2023-03-03 Thread Elisa Nectoux
Bonjour Régine,

Je vous remercie pour votre intérêt pour notre solution Linphone ! Nous sommes 
bien une entreprise 100% française depuis la création de la société en 2010 et 
sommes basés à Grenoble.

Effectivement cela fait un moment que nous pensons à supporter deux versions 
(EN et FR) sur notre site !
Si nous ne l’avons pas fait pour l’instant c’est uniquement pour une question 
de resources, car cela nécessite de réécrire tous les contenus de ce site. Nous 
écrivons effectivement en interne tous les textes présentés, et souhaitons 
continuer à le faire. 
Mais bonne nouvelle, nous allons travailler sur une refonte de notre site cette 
année, et avons bien prévu de penser dés le départ tous les contenus dans les 
deux langues !

Très bonne journée à vous,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 2 mars 2023 à 17:05, Régine DJALO  a écrit :
> 
> Madame, Monsieur, 
> 
> J'ai bien vérifié ... linphone est développé par une société française ! 
> Pourquoi donc toute l'interface de votre site est en anglais ? sans même 
> possibilité de passer d'une langue à l'autre ?
> 
> Bien cordialement
> 
> -- 
> Régine DJALO
> Bénévole
> Adie, 74 rue Francis de Pressensé, 69100 Villeurbanne
> 33 (0)7 56 30 55 95
> https://www.facebook.com/adie.auvergne.rhone.alpes 
> <https://www.adie.org/signature/mettre-lien>
> 
> 
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Re: [Linphone-users] SMS Activation impossible on a landline

2023-03-05 Thread Elisa Nectoux
Dear Thibaud, 

Thank you for using Linphone.

Can you please give us a bit more information about the issue that you are 
facing:
- on which phone does it occur, and what’s the OS version?
- what's your username (so that we can search from the newly created account in 
our user database)?
- where are you located (what country code did you select)?

in the meantime, you can still create a Linphone account using your email 
address as a validation mean, instead of your phone number. For that please go 
to our web panel here: https://subscribe.linphone.org/register 
<https://subscribe.linphone.org/register>
Once you have created your account, you can configure it in your Linphone app 
by clicking on « Use a Linphone account ».

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 4 mars 2023 à 12:08, thibau...@hotmail.com a écrit :
> 
> Hi
> 
> I can’t receive SMS on my SIP account
> 
> Therefore I can’t activate it 😞 
> 
> What should I do guys ?
> 
> Thanks 
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Re: [Linphone-users] latest desktop version available as non-appimage package

2023-07-18 Thread Elisa Nectoux
Hi there,

As the editor of the Linphone software, we do not really have control on the 
version that is packaged by Debian maintainers. Although we are in contact with 
a few people who are working on these packages, we can simply notify them when 
a new version is available, and help them as much as we can with their 
packaging work.
If you look at the Debian website, it seems that their most recent stable 
version called Bookworm <https://packages.debian.org/fr/bookworm/linphone> 
integrates Linphone for desktop version 4.4, whereas the latest Linphone 
version is now 5.0.X. In the « experimental » Debian package it seems that they 
are starting to package Linphone 5.0 though.

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 18 juil. 2023 à 16:10, ael via Linphone-users  
> a écrit :
> 
> On Tue, Jul 18, 2023 at 09:54:29AM +0200, Fourhundred Thecat wrote:
>> Hello,
>> 
>> I see new linphone version for desktop is only available as appimage
>> 
>> Which is the latest version available as regular (debian) package ?
> 
> I also am interested. The appimage seems a backward step for proper
> linux support. I have to accept that in some bloated situations it may
> have a place.
> 
> ael
> 
> 
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Re: [Linphone-users] Has Remote Configuration Changed with Version 5.2

2023-09-06 Thread Elisa Nectoux
Bien répondu !

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 24 août 2023 à 11:24, Julien Favre-Bulle 
>  a écrit :
> 
> The latest version for Linphone is 5.1.
> The 5.2 is an alpha, not even a beta.
> 
> Please kindly stick to the stable released version of Linphone : 
> https://download.linphone.org/releases/macosx/app/
> 
> Best regards,
> 
> Julien Favre-Bulle
> 
> -Message d'origine-
> De : 
> linphone-users-bounces+julien.fb=belledonne-communications@nongnu.org 
>  
> De la part de Tom Bevington via Linphone-users
> Envoyé : jeudi 24 août 2023 04:11
> À : linphone-users@nongnu.org
> Cc : Tom Bevington 
> Objet : [Linphone-users] Has Remote Configuration Changed with Version 5.2
> 
> Just updated my OSX Desktop Linphone from 5.1.* to 5.2
> 
> Unlike all past Linphone updates this most recent update lost my 
> configuration.
> 
> So I opened the REMOTE CONFIGURATION option and gave it the url to my 
> configuration file, but it was no longer accepted/recognized.
> 
> Have the remote configuration options somehow changed with 5.2?
> 
> 
> 
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Re: [Linphone-users] dial only available with full sip number

2023-09-14 Thread Elisa Nectoux
Hi Alexandre,

On Linphone, users only share their presence status with their contacts. So, if 
one SIP address calls you or sends you a chat but you did not have added this 
SIP address in your contact list, it will not see your presence status and vice 
et versa.

Linphone’s presence feature is based on SUBSCRIBE/NOTIFY requests sent to a 
presence server (in case of our own Linphone SIP service, sip.linphone.org, it 
is based on our Flexisip presence server).

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 12 sept. 2023 à 15:31, Alexandre LORGET - Télécommunicologue 
>  a écrit :
> 
> Hello everyone,
> 
> I might sound stupid, and I feel a little... but I can't see the presence 
> state on a user, do I have to activate something else ?
> 
> I mean, I checked the presence status, but I can't see if someone else is 
> online !
> Thanks for the basic help...
> 
> 
> 
> 
> 
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Re: [Linphone-users] Call quits after 32 seconds

2023-10-06 Thread Elisa Nectoux
Hi Tom,

Thank you for your interest in Linphone.
I guess that you are not using Linphone with a sip.linphone.org 
<http://sip.linphone.org/> SIP account, are you? If not, can you please tell me 
who is your SIP provider?
In parallel I’ll raise your question to my team to see if this is something 
that can be adapted in Linphone or if it is related to the server of your SIP 
provider.

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 6 oct. 2023 à 03:39, Thomas Winger  a écrit :
> 
> When I receive incoming calls on Linphone on Android, the call terminates 
> with beeps at exactly 32 seconds, every time. I've seen this problem 
> discussed online, suggesting it has something to do with not receiving an ACK 
> after a 200 OK message (though I don't know what that means!). Is there a 
> solution to this problem?
> 
> Thanks,
> Tom.
> 
>  
> <http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>  Virus-free.www.avg.com 
> <http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>  
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Re: [Linphone-users] Call only to Domain Name?

2023-10-25 Thread Elisa Nectoux
Hi Koray,

If you do not want to receive email notifications related to the Linphone 
mailing list, you should delete your account via this link: 
https://lists.nongnu.org/mailman/listinfo/linphone-users 
<https://lists.nongnu.org/mailman/listinfo/linphone-users>
Please kindly note that we do not send emails to you but you probably 
subscribed to our automatic mailing list.
Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 25 oct. 2023 à 12:10, Koray Ersin  a écrit :
> 
> please dont send me mails 
> 
> Am Mi., 25. Okt. 2023 um 10:33 Uhr schrieb Sepp via Linphone-users 
> mailto:linphone-users@nongnu.org>>:
> Can I tell linphone to change the IP to the name by a local translation 
> table?
> 
> Am 30.09.2023 um 20:45 schrieb Sepp:
> > Why does a call to 43800664100@195.137.238.102 
> > <mailto:43800664100@195.137.238.102> not work, but a call to 
> > 43800664...@sip02.oja.at <mailto:43800664...@sip02.oja.at> does?
> 
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Re: [Linphone-users] Linphone seemed to work fine on install but now it fails to connect to server.

2023-11-17 Thread Elisa Nectoux
Hi,

Can you please tell me on which platform did you install Linphone, and what is 
the version number?

Also, as suggested by Trent, can you please send us some debug logs? You can 
grab them from the app’s settings. Click on send logs and you can send it 
directly to my email address if you do not wish to post it here.

Best regards;

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 17 nov. 2023 à 02:46, BrunoGenovese  a écrit :
> 
> I installed llinphone and I would swear it worked.  A day or two later... it 
> no longer connects to the server.
> 
> I double-checked the username, password and Domain and they indeed are 
> correct.   But the connection fails.
> 
> I am certain that there must be something important that I am missing.  Maybe 
> a permission, maybe it is necessary to register something on the Linphone 
> website?
> 
> Any suggestions as to what might be failing?
> 
> 
> Thanks.
> 
> 
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Re: [Linphone-users] Linphone seemed to work fine on install but now it fails to connect to server.

2023-11-17 Thread Elisa Nectoux
Hi Bruno,

Can you please send me as screenshot of what you see in the user interface, 
and, tell me if you are using linphone on ios / android / or a desktop platform.
Lastly, can you please check the app version number from the About view?

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 17 nov. 2023 à 15:53, Bruno Melloni  a écrit :
> 
> I found Send Logs under "advanced.   It seems to send them to a Logs upload 
> server.  I did not see an option to view them myself or email them to myself.
> 
> Also... Send Logs seems dead, when I click it there seems to be no activity.  
> Do I have to turn on Debug logs to enable it?
> 
> Bruno
> 
> 
> On 11/17/2023 3:58 AM, Elisa Nectoux wrote:
>> Hi,
>> 
>> Can you please tell me on which platform did you install Linphone, and what 
>> is the version number?
>> 
>> Also, as suggested by Trent, can you please send us some debug logs? You can 
>> grab them from the app’s settings. Click on send logs and you can send it 
>> directly to my email address if you do not wish to post it here.
>> 
>> Best regards;
>> 
>> Elisa NECTOUX
>> Sales & Marketing Manager
>> 
>> Belledonne Communications, the company behind the Linphone project | 
>> Discover our solutions in 3 minutes! 
>> <https://player.vimeo.com/video/393868225?autoplay=1>
>> www.linphone.org <http://www.linphone.org/>
>> 
>> 
>> 
>>> Le 17 nov. 2023 à 02:46, BrunoGenovese >> <mailto:x.linph...@melloni.com>> a écrit :
>>> 
>>> I installed llinphone and I would swear it worked.  A day or two later... 
>>> it no longer connects to the server.
>>> 
>>> I double-checked the username, password and Domain and they indeed are 
>>> correct.   But the connection fails.
>>> 
>>> I am certain that there must be something important that I am missing.  
>>> Maybe a permission, maybe it is necessary to register something on the 
>>> Linphone website?
>>> 
>>> Any suggestions as to what might be failing?
>>> 
>>> 
>>> Thanks.
>>> 
>>> 
>>> ___
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>>> https://lists.nongnu.org/mailman/listinfo/linphone-users 
>>> <https://lists.nongnu.org/mailman/listinfo/linphone-users>
>> 
>> 
>> 
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Re: [Linphone-users] Your website have error

2023-12-28 Thread Elisa Nectoux
Hi there,

I just checked on our linphone.org <http://linphone.org/> website and the 
download link for Windows seems to work (It downloads the latest version - 5.2 
- of our Win64 exe file).
Can you please try again, or point me to the wrong link that you discovered?
Thanks,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 26 déc. 2023 à 17:54, Джастин Юниор  a écrit :
> 
> Windows link is broken, check please
> Downloading not exe file
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Re: [Linphone-users] Your website have error

2023-12-28 Thread Elisa Nectoux
Hi again,

The issue that you are facing may be linked to the fact that the current file 
is enabled for SHA256 password hash algorithm, which is sometimes not supported 
by legacy SIP servers (instead of md5, which is more widely supported as far as 
we know).
We should normally share by default our « md5-based » version, and keep the « 
SHA256-based » one for our release repository only 
(https://download.linphone.org/releases/windows/app/ 
<https://download.linphone.org/releases/windows/app/>)
I’ve asked my team to modify the public link when they got back from the 
Christmas holiday. In the meantime, you can use this link: 
https://download.linphone.org/releases/windows/app/Linphone-5.2.0-win64.exe 
<https://download.linphone.org/releases/windows/app/Linphone-5.2.0-win64.exe>

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 28 déc. 2023 à 13:54, Elisa Nectoux 
>  a écrit :
> 
> Hi there,
> 
> I just checked on our linphone.org <http://linphone.org/> website and the 
> download link for Windows seems to work (It downloads the latest version - 
> 5.2 - of our Win64 exe file).
> Can you please try again, or point me to the wrong link that you discovered?
> Thanks,
> 
> Elisa NECTOUX
> Sales & Marketing Manager
> 
> Belledonne Communications, the company behind the Linphone project | Discover 
> our solutions in 3 minutes! 
> <https://player.vimeo.com/video/393868225?autoplay=1>
> www.linphone.org <http://www.linphone.org/>
> 
> 
> 
>> Le 26 déc. 2023 à 17:54, Джастин Юниор > <mailto:vskorsa...@gmail.com>> a écrit :
>> 
>> Windows link is broken, check please
>> Downloading not exe file
>> ___
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>> https://lists.nongnu.org/mailman/listinfo/linphone-users
> 
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Re: [Linphone-users] Linphone linux desktop audio conferencing

2024-01-04 Thread Elisa Nectoux
Hi Johan,

Thank you for your interest in Linphone. 
You apparently found a regression in Linphone 5.2, thanks for the information. 
We are going to fix it and publish corrective versions.
I confirm that, when you use Linphone with a third party SIP account, a click 
on the conference icon should initiate a client-based conference call. 
Concretely multiple one-to-one calls will be launched in parallel and once 
accepted, merged in a group call.
Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 4 janv. 2024 à 01:36, Johan van Zoomeren via Linphone-users 
>  a écrit :
> 
> Hi,
> 
> In Linphone 4.4.21 for Linux desktop (Ubuntu), I'm able to create an audio 
> conference from the UI. I click the conference button, select the contacts I 
> wish to call and start the conference call. This works great.
> 
> Using a newer version of Linphone (5.2.0) this feature seems not to be 
> available anymore. The icon is grayed out and says "Conference URL is not 
> set".
> 
> Has the client side audio conferencing feature been removed from the UI in 
> favor of Linphone's new Flexisip server based conferencing feature [1]?
> 
> Liblinphone 5 API docs seems to still support client side managed audio 
> conferences [2].
> 
> Your help is appreciated. Thank you for all the work and making Linphone 
> openly available.
> 
> Regards,
> 
> Johan
> 
> [1] https://www.linphone.org/news/group-calling-and-video-meetings-linphone
> 
> [2] 
> https://download.linphone.org/releases/docs/liblinphone/5.0/c/group__conference.html#details
> 
> 
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Re: [Linphone-users] Inquiry Regarding Removing Call Logs in Linphone Version 5.2.0

2024-01-27 Thread Elisa Nectoux
Hi Jack, 

Thank you for your interest in Linphone.

I guess that you are speaking about the desktop version, as the « select all 
and delete » option is available in the mobile version but not in he desktop 
one.
As for now, you should click on every entry from the call history and from the 
chat history and click on the « trash » icon from the right view.
I agree with you that adding a « selection option » might be helpful. I’ll 
discuss with the product team to see if that option can be added.

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 27 janv. 2024 à 03:40, Chill Phone  a écrit :
> 
> Dear Linphone Support Team,
> 
> I am a Linphone user currently using version 5.2.0. I am seeking assistance 
> on how to select all and remove call logs, as I cannot locate the "remove 
> select all" button. Your guidance on this matter would be greatly appreciated.
> 
> Thank you,
> Jack
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Re: [Linphone-users] Help with intial set up

2024-03-04 Thread Elisa Nectoux
Dear John,

Thank you for your interest in Linphone!

First, when you are logged in with your Linphone account, do your see the word 
« Connected » and a green light? This confirms that the Linphone account has 
been correctly set up.

Secondly, when you are trying to call a third party SIP account, you must enter 
the full SIP address via the Linphone dialler view. For example, 
usern...@domain.com <mailto:usern...@domain.com> if the username is « username 
» and the SIP domain is « domain.com <http://domain.com/> ». 
When you are trying to call another Linphone account, you do not need to enter 
the full SIP address, only the username is needed and Linphone will try by 
adding « sip.linphone.org <http://sip.linphone.org/> » as a default domain.

Can you please confirm if you did these two steps already?

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 2 mars 2024 à 22:09, John Silberman via Linphone-users 
>  a écrit :
> 
> Not knowing much about using SIP, I thought Linphone would be an easy place 
> to start.  I installed on android from playstore (5.2.3).  
> I then created an account.  Confirmed account, then entered username into 
> app.  
> I tried a few test addresses I found online and one known address.  I don't 
> get a connection with any of them.  Mostly a time out error.
> 
> What additional requirements am I missing?  Thanks.
> 
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Re: [Linphone-users] Unable to Activate Account

2024-03-12 Thread Elisa Nectoux
Hi Kevin,

Thank you for your interest in Linphone.
I’m going to send you a separate email as we’ll need some personal info to 
investigate.

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 11 mars 2024 à 19:18, Kevin Collins via Linphone-users 
>  a écrit :
> 
> I installed the Linphone MacOS app on Friday and created an account. I 
> haven't received the activation email, so today I created another account on 
> a different email domain. I haven't received the email for that one either. I 
> checked the junk/spam folders for both accounts.
> 
> Is anyone else having this problem? Any suggestions for how to move forward?
> 
> Thanks in advance,
> Kevin
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Re: [Linphone-users] Licensing bcg729

2024-03-20 Thread Elisa Nectoux
Dear Jacques, 

Thank you for your interest in a license for bcg729, our implementation of the 
G729 codec. 
This mailing list is for Linphone users seeking assistance from the Linphone 
community. For commercial requests, we have a dedicated contact form, that is 
available at the end of the Contact page where you find the link to this free 
mailing list.
My colleague Julien Favre-Bulle in cc will contact you directly to give you 
more information about our dual licensing model.

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 19 mars 2024 à 15:50, Jacques Vincilione  
> a écrit :
> 
> Hello!
> 
> We are interested in using your bcg729 library in our products and would like 
> some information regarding licensing. Can you share more details in regards 
> to terms, pricing, and support associated with the licensing so we can make a 
> decision on using it. 
> 
> -- 
> Regards,
> 
> Jacques Vincilione
> Senior Engineering Manager | Nextiva <http://www.nextiva.com/>
> 
> O: 602.753.4235
> M: 770.500.5087
>  
>  
> CONFIDENTIALITY NOTICE: The information contained in this email, including 
> any attachment(s), is confidential information that may be privileged and 
> exempt from disclosure under applicable law, and is intended only for the 
> exclusive use by the person(s) mentioned above as recipient(s). If you are 
> not the intended recipient, you are hereby notified that any disclosure, 
> copying, distribution, or use of the information contained herein is strictly 
> prohibited and may be unlawful. If you received this transmission in error, 
> please immediately contact the sender and destroy the material in its 
> entirety, whether in electronic or hard copy 
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Re: [Linphone-users] Android voip.ms can receive call, but outgoing calls are always rejected

2024-04-19 Thread Elisa Nectoux
Hi Jean-Sébastien,

Thanks for your interest in Linphone.
VoIP.ms <http://voip.ms/> has jus shared a documentation on their wiki about 
how to configure the Linphone softphone with a VoIP.ms <http://voip.ms/> 
account: https://wiki.voip.ms/article/Linphone 
<https://wiki.voip.ms/article/Linphone>
If you have subscribed to a paid contract from this provider, they can probably 
help you as per your purchased service?

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 16 avr. 2024 à 02:31, Jean-Sébastien Frerot  a 
> écrit :
> 
> Hi,
>  I've been using linphone on 2 devices in my family. Now I'm trying to setup 
> a voip.ms account on my daughter's device but I get an error I don't have 
> using different device. This is on a Samsung S20+.
> 
> I'm joining the debug log here: https://pastebin.com/MpD6srVu
> I can't really make sense of it, so If someone could help me with this it 
> would be appreciated.
> Note that if I test the accoung on my phone (Samsung S23) it works, but not 
> on the S20+ :S
> 
> Let me know if I can provide more info or other steps to help the 
> troubleshooting !
> 
> Thank you.
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Re: [Linphone-users] Video preview will crash Linphone

2024-04-26 Thread Elisa Nectoux
Hi Trent,

I’d be interesting to know more about the issues that you are facing with 
Linphone version 5. Would you mind please sharing your feedback so that I can 
confirm if these are known issues, or maybe give you hints about how to 
workaround it?
Indeed, Linphone version 4 is very very old and not supported anymore. Many 
improvements have been carried out in Linphone 5 since a couple of years so 
it’s better to move to this version, and I’ll have a look to the issues you are 
experiencing.
we are currently working of Linphone version 6.0 that should be published this 
summer, with a brand-new user interface and a lot of evolutions brought by our 
SDK.

Looking forward to your reply,

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 25 avr. 2024 à 16:47, Trent Creekmore  a écrit :
> 
> Version 5 for desktop has a lot of issues. I suggest downgrading to version 
> 4.x
> 
> On 4/25/24 03:14, linph...@mb-mc.ch wrote:
>> Hello,
>> 
>> I have Linphone Desktop 5.0.5 - Qt5.15.8, Core 5.2.0 on Opensuse 15.5 and 
>> KDE.
>> When I want test the video (settings|video|video preview, the translation of 
>> the words may not be exact; my interface is in german). Linphone crashes.
>> I had stuck on this when I made this test before an videocall. Is there any 
>> help?
>> Another question: Can the other person in the videocall share it’s desktop 
>> to me?
>> 
>> Thanks in advance,
>> 
>> IB
>> 
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Re: [Linphone-users] Video preview will crash Linphone

2024-04-26 Thread Elisa Nectoux
Hi IB,

Thanks for your interest in Linphone.
I have just tested this feature with Linphone latest version (5.2.X) and it’s 
working well on my side.
I don’t have an Opensuse environment though, so I cannot verify with your 
platform. But would you mind please trying with Linphone version 5.2.4?
If you are still experiencing the issue with our latest version, I’ll be happy 
to have your logs checked. Can you please tell me if you are using Linphone 
with a sip.linphone.org <http://sip.linphone.org/> account, or with an account 
provided by a third party VoIP provider?

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 25 avr. 2024 à 10:14, linph...@mb-mc.ch  a écrit :
> 
> Hello,
> 
> I have Linphone Desktop 5.0.5 - Qt5.15.8, Core 5.2.0 on Opensuse 15.5 and KDE.
> When I want test the video (settings|video|video preview, the translation of 
> the words may not be exact; my interface is in german). Linphone crashes.
> I had stuck on this when I made this test before an videocall. Is there any 
> help?
> Another question: Can the other person in the videocall share it’s desktop to 
> me?
> 
> Thanks in advance,
> 
> IB
> 
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Re: [Linphone-users] 回复: Can't just make a call?

2024-04-26 Thread Elisa Nectoux
Hi Mark, Hi Ryan,

Thank you for your interest in Linphone.

I don't actually think that we are aware of this kind of issue at the moment.
I have just checked with Linphone version 5.2.3 on Linux and was able to call a 
Linphone contact that was not in my contact list.

@Mark, would you mind please trying again with the latest version of Linphone 
(5.2.4)? If you reproduce this issue, please send me your debug logs.
Also, are you using Linphone with a sip.linphone.org <http://sip.linphone.org/> 
SIP account, or with an account provided by a third-party provider?

@Ryan, could you please tell me where you saw a report for this issue?

Thank you both.

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 23 avr. 2024 à 13:40, Mark Stanton via Linphone-users 
>  a écrit :
> 
> More than three months on this is still a bug?
> 
> On Tue, 2024-01-09 at 22:12 -0600, Trent Creekmore wrote: 
>> It's a bug they already know about
>>   
>> On 1/9/24 20:52, 想静静的Ryan via Linphone-users wrote:
>>   
>>> Hi, 
>>> 
>>>maybe I am wrong about this question 
>>> 
>>> I used 5.2.0 with Linux desktop , can make call directly
>>> without need to add contact 
>>> 
>>> -- 原始邮件 --
>>> 发件人: "linphone-users" ;
>>> 发送时间: 2024年1月8日(星期一) 下午5:44
>>> 
>>> 收件人: "linphone-users";
>>> 
>>> 主题: [Linphone-users] Can't just make a call?
>>> 
>>>  With the (otherwise fabulous) Linux desktop client, I want to just
>>> make
>>>  a call.  I don't want to add the number into my contacts.  The
>>> client
>>>  doesn't seem to allow this, after entering the number in the top
>>> box
>>>  ("Search contact, start a call or a chat...") all it offers is
>>> "ADD
>>>  CONTACT".  Same thing happens if I use the keypad to enter the
>>> number.
> 
> 
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Re: [Linphone-users] 回复: Can't just make a call?

2024-04-26 Thread Elisa Nectoux
Dear Mark,

I’ve tested again with Linphone 5.2.4 and the scenario should be the following:
if you registered with a SIP domain X, you can directly call users of this 
domain by only typing their usernames. The domain name will be filled in 
automatically based on your own account domain.
if you registered with a SIP domain X but want to call someone from a domain Y, 
you must enter the full SIP address

It works in the same way with phone numbers typed via the dialler.

See the attached screenshot: we registered with a third-party VoIp account from 
paris1.voip.ms <http://paris1.voip.ms/>, and when we typed a phone number, the 
full SIP URI was suggested with the same domain name.

Does it work differently on your side?

Best regards;

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 26 avr. 2024 à 16:09, Mark Stanton  a écrit :
> 
> Hi Elisa,
> 
> Thanks for getting back on this.
> 
> I'm using a third party SIP account, with my ISP.
> 
> Because of what you wrote I've looked harder.  Ok, I *can* dial a
> number without it being in my contacts list, but:
> 
> I can't just enter the number.  What I have to enter in the search bar
> is
>   sip:@
> 
> That didn't occur to me until now.  And I certainly don't have, or at
> least haven't had, the SIP account details (a URL in my case, perhaps
> always?) in my head all the time.  My head's pretty full of code, web
> addresses and passwords (and life), it would be hard to add another
> thing (without something[s] else falling out).
> 
> To be clear, probably very obviously, I just want to write the number.
> 
> Perhaps that would require having a default SIP service, or a dropdown
> of them.
> 
> Would that be something in the upcoming version 6?
> 
> Mark
> 
> On Fri, 2024-04-26 at 15:43 +0200, Elisa Nectoux wrote:
>> Hi Mark, Hi Ryan,
>> 
>> Thank you for your interest in Linphone.
>> 
>> I don't actually think that we are aware of this kind of issue at the
>> moment.
>> I have just checked with Linphone version 5.2.3 on Linux and was able
>> to call a Linphone contact that was not in my contact list.
>> 
>> @Mark, would you mind please trying again with the latest version of
>> Linphone (5.2.4)? If you reproduce this issue, please send me your
>> debug logs.
>> Also, are you using Linphone with a sip.linphone.org SIP account, or
>> with an account provided by a third-party provider?
>> 
>> @Ryan, could you please tell me where you saw a report for this
>> issue?
>> 
>> Thank you both.
>> 
>> Best regards,
>> 
>> Elisa NECTOUX
>> Sales & Marketing Manager
>> 
>> Belledonne Communications, the company behind the Linphone project
>> | Discover our solutions in 3 minutes!
>> www.linphone.org
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Re: [Linphone-users] Video preview will crash Linphone

2024-04-26 Thread Elisa Nectoux
Yes, sure, you have to click on this link: 
https://lists.nongnu.org/mailman/listinfo/linphone-users 
<https://lists.nongnu.org/mailman/listinfo/linphone-users> and follow the 
instructions.
Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 26 avr. 2024 à 15:46, Warren Vogel  a écrit :
> 
> Hi Elisa, can you kindly advise how I can unsubscribe from this listserv? 
> Thank you. 
> 
> On Fri, Apr 26, 2024 at 4:59 AM Elisa Nectoux 
>  <mailto:elisa.nect...@belledonne-communications.com>> wrote:
> Hi Trent,
> 
> I’d be interesting to know more about the issues that you are facing with 
> Linphone version 5. Would you mind please sharing your feedback so that I can 
> confirm if these are known issues, or maybe give you hints about how to 
> workaround it?
> Indeed, Linphone version 4 is very very old and not supported anymore. Many 
> improvements have been carried out in Linphone 5 since a couple of years so 
> it’s better to move to this version, and I’ll have a look to the issues you 
> are experiencing.
> we are currently working of Linphone version 6.0 that should be published 
> this summer, with a brand-new user interface and a lot of evolutions brought 
> by our SDK.
> 
> Looking forward to your reply,
> 
> Best regards,
> 
> Elisa NECTOUX
> Sales & Marketing Manager
> 
> Belledonne Communications, the company behind the Linphone project | Discover 
> our solutions in 3 minutes! 
> <https://player.vimeo.com/video/393868225?autoplay=1>
> www.linphone.org <http://www.linphone.org/>
> 
> 
> 
>> Le 25 avr. 2024 à 16:47, Trent Creekmore > <mailto:tr...@lindows.org>> a écrit :
>> 
>> Version 5 for desktop has a lot of issues. I suggest downgrading to version 
>> 4.x
>> 
>> On 4/25/24 03:14, linph...@mb-mc.ch <mailto:linph...@mb-mc.ch> wrote:
>>> Hello,
>>> 
>>> I have Linphone Desktop 5.0.5 - Qt5.15.8, Core 5.2.0 on Opensuse 15.5 and 
>>> KDE.
>>> When I want test the video (settings|video|video preview, the translation 
>>> of the words may not be exact; my interface is in german). Linphone crashes.
>>> I had stuck on this when I made this test before an videocall. Is there any 
>>> help?
>>> Another question: Can the other person in the videocall share it’s desktop 
>>> to me?
>>> 
>>> Thanks in advance,
>>> 
>>> IB
>>> 
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>>> https://lists.nongnu.org/mailman/listinfo/linphone-users 
>>> <https://lists.nongnu.org/mailman/listinfo/linphone-users>
>> 
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> 
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Re: [Linphone-users] Hangs up on Transfer call

2024-08-19 Thread Elisa Nectoux
Hi Garry,

Are you using a Linphone account (I mean, an account created via our 
sip.linnphone.org <http://sip.linnphone.org/> online SIP service or via the 
Linphone app), or, an account provided by a third party VoIP provider?

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 12 août 2024 à 13:34, Garry Thompson  a écrit :
> 
> Hi All,
>  
> I’m using the Linphone Android App (on a tablet) and when I try to forward an 
> incoming call to another number (another SIP extension), the call hangs up.
>  
> Any ideas what can be causing this?
> 
> Many thanks.
>  
> Garry
> 
> 
> 
> Garry Thompson
> CEO
> Email: ga...@businessmanerp.com <mailto:ga...@businessmanerp.com>
> Web: BME Website <https://businessmanerp.com/>
> Tel: +44 (0) 333 335 5544
> Tel: US & Canada:1-888-888-9659   BME Software Ltd
> 2 Bridge Court
> Saltash
> PL12 6LS  
>  <https://businessmanerp.com/>   
>  <https://businessmanerp.com/>
> <https://businessmanerp.com/>
> The information transmitted, including attachments, is intended only for the 
> person(s) or entity to which it is addressed and may contain confidential 
> and/or privileged material. Any review, retransmission, dissemination or 
> other use of, or taking of any action in reliance upon this information by 
> persons or entities other than the intended recipient is prohibited. If you 
> received this in error please contact the sender and destroy any copies of 
> this information.
> 
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Re: [Linphone-users] Hangs up on Transfer call

2024-08-19 Thread Elisa Nectoux
That’s fine, thank you for your feedback.
When you use a softphone with a third party SIP account, it’s likely that they 
may be some parameters to adjust so that both parts of the solution work 
correctly.
Sometimes it’s quite easy and we can help by looking at Linphone’s 
configuration file.

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover 
our solutions in 3 minutes! 
<https://player.vimeo.com/video/393868225?autoplay=1>
www.linphone.org <http://www.linphone.org/>



> Le 19 août 2024 à 10:49, Garry Thompson  a écrit :
> 
> Hi Elisa,
> 
> I’ve now moved on to a different client, but thanks for your response.
>  
> Kind regards,
>  
> Garry
>  
> 
> 
> 
> Garry Thompson
> CEO
> Email: ga...@businessmanerp.com <mailto:ga...@businessmanerp.com>
> Web: BME Website <https://businessmanerp.com/>
> Tel: +44 (0) 333 335 5544
> Tel: US & Canada:1-888-888-9659   BME Software Ltd
> 2 Bridge Court
> Saltash
> PL12 6LS  
>  <https://businessmanerp.com/>   
>  <https://businessmanerp.com/>
> <https://businessmanerp.com/>
> The information transmitted, including attachments, is intended only for the 
> person(s) or entity to which it is addressed and may contain confidential 
> and/or privileged material. Any review, retransmission, dissemination or 
> other use of, or taking of any action in reliance upon this information by 
> persons or entities other than the intended recipient is prohibited. If you 
> received this in error please contact the sender and destroy any copies of 
> this information.
> 
> From: linphone-users-bounces+garry=businessmanerp@nongnu.org 
>  On Behalf Of 
> Elisa Nectoux
> Sent: 19 August 2024 09:21
> To: linphone-users@nongnu.org
> Subject: Re: [Linphone-users] Hangs up on Transfer call
>  
> Hi Garry,
>  
> Are you using a Linphone account (I mean, an account created via our 
> sip.linnphone.org 
> <https://url6.mailanyone.net/scanner?m=1sfxhp-2mJ-389e&d=4%7Cmail%2F90%2F1724055600%2F1sfxhp-2mJ-389e%7Cin6a%7C57e1b682%7C9850948%7C13343287%7C66C30181ECA6F7C8A8AB94ECB92055F4&o=sphtp%2F%2Fit%3Aon.lephningro.&s=ROh_jQRpH_uRHrQZUKr-9gwquKQ>
>  online SIP service or via the Linphone app), or, an account provided by a 
> third party VoIP provider?
>  
> Elisa NECTOUX
> Sales & Marketing Manager
>  
> Belledonne Communications, the company behind the Linphone project | Discover 
> our solutions in 3 minutes! 
> <https://url6.mailanyone.net/scanner?m=1sfxhp-2mJ-389e&d=4%7Cmail%2F90%2F1724055600%2F1sfxhp-2mJ-389e%7Cin6a%7C57e1b682%7C9850948%7C13343287%7C66C30181ECA6F7C8A8AB94ECB92055F4&o=%2Fphtl%3A%2Fptsmrayoviee.dm.covieo%2F23%2F3568298at%3Fa%3Dplyuo1&s=IU2IhNBLXGxaiazUlscu5cmeIMI>
> www.linphone.org 
> <https://url6.mailanyone.net/scanner?m=1sfxhp-2mJ-389e&d=4%7Cmail%2F90%2F1724055600%2F1sfxhp-2mJ-389e%7Cin6a%7C57e1b682%7C9850948%7C13343287%7C66C30181ECA6F7C8A8AB94ECB92055F4&o=wphtw%2F%2Fwt%3Ann.l.hoeipgro&s=416O0--387Hd9lMDOHEwUqIapAI>
>  
>  
>  
> 
> Le 12 août 2024 à 13:34, Garry Thompson  <mailto:ga...@businessmanerp.com>> a écrit :
>  
> Hi All,
>  
> I’m using the Linphone Android App (on a tablet) and when I try to forward an 
> incoming call to another number (another SIP extension), the call hangs up.
>  
> Any ideas what can be causing this?
> 
> Many thanks.
>  
> Garry
>  
>  
>  
> Garry Thompson
> CEO
> Email: ga...@businessmanerp.com <mailto:ga...@businessmanerp.com>
> Web: BME Website <https://businessmanerp.com/>
> Tel: +44 (0) 333 335 5544
> Tel: US & Canada:1-888-888-9659
> BME Software Ltd
> 2 Bridge Court
> Saltash
> PL12 6LS
>  <https://businessmanerp.com/>   
>  <https://businessmanerp.com/>   
>  <https://businessmanerp.com/>
> The information transmitted, including attachments, is intended only for the 
> person(s) or entity to which it is addressed and may contain confidential 
> and/or privileged material. Any review, retransmission, dissemination or 
> other use of, or taking of any action in reliance upon this information by 
> persons or entities other than the intended recipient is prohibited. If you 
> received this in error please contact the sender and destroy any copies of 
> this information.
>  
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