[YBA][OT] rating for ISP ansol.co.il

2008-03-28 Thread Jonathan Ben Avraham

Hi list members,
Anyone have recommendations regarding ATM Internet service from 
ansol.co.il? Especially re service?


 - yba


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[SOLVED] Re: [YBA] SYN dropped from Netvision timsoret

2008-03-28 Thread Jonathan Ben Avraham

Hi list members,
Many thanks to Shachar Shemesh and Amichai Rotman for their help on this 
problem.


The symptoms were 50-70% packet loss on TCP packets to an address at the 
end of a fractional E1 (timsoret) managed by Netvision with 5-10% packet 
loss for ICMP.


The symptoms appeared after the customer moved offices from one location 
to another but retained the same IP address subnet.


We immediately suspected that Netvision had forgotten to remove the static 
routes from an internal router and that these routes were poluting a 
gateway router, but we expected the packet loss for TCP and ICMP to be the 
same.


We were not able to reach people at Netvision service who would take us 
seriously. We kept getting first and second line service people who 
told us you have a firewall problem and who were sitting in front of 
Microsoft Windows machines and who did not know what Wireshark or 
tcpdump means. Even though we were able to show one of these people the 
problem in a way that he could reproduce it independently, Netvision would 
not act on the problem.


Only after a week of complaints we were able to get Netvision to send an 
integrator to the site. After about 30 minutes the integrator called 
someone at Netvision who admitted that there was a routing error and fixed 
it.


It is clear to me that in order to get high-level of service from 
Netvision you have to know whom to call. The regular service people will 
effectively prevent you from solving anything more that the simplest of 
problems.


Regards,

 - yba


On Sun, 23 Mar 2008, Shachar Shemesh wrote:


Date: Sun, 23 Mar 2008 16:46:55 +0200
From: Shachar Shemesh [EMAIL PROTECTED]
To: Jonathan Ben Avraham [EMAIL PROTECTED]
Cc: ILUG linux-il@cs.huji.ac.il
Subject: Re: [YBA] SYN dropped from Netvision timsoret

Jonathan Ben Avraham wrote:



What should we do next?

apt-get install hping2 (or hping3, if you prefer)

RTFM the --traceroute option. It should probably go something along the lines 
of:

hping2 ip -S -p port num -M0 --traceroute

Whenever it gets stuck, press ^Z to make it skip that hop.
Do the same with a ping packet (hping2 ip -1 --traceroute), and see which 
router is the faulty one.


Also, read about firewalking.


 - yba


Shachar

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Re: [YBA][OT] rating for ISP ansol.co.il

2008-03-28 Thread Jonathan Ben Avraham

On Fri, 28 Mar 2008, Jonathan Ben Avraham wrote:


Date: Fri, 28 Mar 2008 09:42:03 +0300 (IDT)
From: Jonathan Ben Avraham [EMAIL PROTECTED]
To: ILUG linux-il@cs.huji.ac.il
Subject: [YBA][OT] rating for ISP ansol.co.il

Hi list members,
Anyone have recommendations regarding ATM Internet service from ansol.co.il? 
Especially re service?


i.e. support



- yba





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Re: [SOLVED] Re: [YBA] SYN dropped from Netvision timsoret

2008-03-28 Thread Shachar Shemesh

Jonathan Ben Avraham wrote:



It is clear to me that in order to get high-level of service from 
Netvision you have to know whom to call. The regular service people 
will effectively prevent you from solving anything more that the 
simplest of problems.

Didn't the hostmaster address have someone knowledgeable behind it?

That is a disappointment.

Shachar

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Re: [SOLVED] Re: [YBA] SYN dropped from Netvision timsoret

2008-03-28 Thread Jonathan Ben Avraham

On Fri, 28 Mar 2008, Shachar Shemesh wrote:


Date: Fri, 28 Mar 2008 10:26:23 +0300
From: Shachar Shemesh [EMAIL PROTECTED]
To: Jonathan Ben Avraham [EMAIL PROTECTED]
Cc: ILUG linux-il@cs.huji.ac.il
Subject: Re: [SOLVED] Re: [YBA] SYN dropped from Netvision timsoret

Jonathan Ben Avraham wrote:



It is clear to me that in order to get high-level of service from Netvision 
you have to know whom to call. The regular service people will effectively 
prevent you from solving anything more that the simplest of problems.

Didn't the hostmaster address have someone knowledgeable behind it?


Hi Shachar,
We did not try emailing hostmaster. We called Netvision support 
telephone number. At some point we requested to escalate, but this also 
did not help.


 - yba



That is a disappointment.

Shachar



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Re: [SOLVED] Re: [YBA] SYN dropped from Netvision timsoret

2008-03-28 Thread Moish

IANAL, but I gather that there is a solid cause for damages both
for lack of service during that time and failing to provide support
by reasonable and run-of-the-mill means.
If your custoner is not a company, Small Claims Court will do just fine.
Moish

Jonathan Ben Avraham wrote:

Hi list members,
Many thanks to Shachar Shemesh and Amichai Rotman for their help on this 
problem.


The symptoms were 50-70% packet loss on TCP packets to an address at the 
end of a fractional E1 (timsoret) managed by Netvision with 5-10% 
packet loss for ICMP.


The symptoms appeared after the customer moved offices from one location 
to another but retained the same IP address subnet.


We immediately suspected that Netvision had forgotten to remove the 
static routes from an internal router and that these routes were 
poluting a gateway router, but we expected the packet loss for TCP and 
ICMP to be the same.


We were not able to reach people at Netvision service who would take us 
seriously. We kept getting first and second line service people who told 
us you have a firewall problem and who were sitting in front of 
Microsoft Windows machines and who did not know what Wireshark or 
tcpdump means. Even though we were able to show one of these people 
the problem in a way that he could reproduce it independently, Netvision 
would not act on the problem.


Only after a week of complaints we were able to get Netvision to send an 
integrator to the site. After about 30 minutes the integrator called 
someone at Netvision who admitted that there was a routing error and 
fixed it.


It is clear to me that in order to get high-level of service from 
Netvision you have to know whom to call. The regular service people will 
effectively prevent you from solving anything more that the simplest of 
problems.


Regards,

 - yba


On Sun, 23 Mar 2008, Shachar Shemesh wrote:


Date: Sun, 23 Mar 2008 16:46:55 +0200
From: Shachar Shemesh [EMAIL PROTECTED]
To: Jonathan Ben Avraham [EMAIL PROTECTED]
Cc: ILUG linux-il@cs.huji.ac.il
Subject: Re: [YBA] SYN dropped from Netvision timsoret

Jonathan Ben Avraham wrote:



What should we do next?

apt-get install hping2 (or hping3, if you prefer)

RTFM the --traceroute option. It should probably go something along 
the lines of:

hping2 ip -S -p port num -M0 --traceroute

Whenever it gets stuck, press ^Z to make it skip that hop.
Do the same with a ping packet (hping2 ip -1 --traceroute), and see 
which router is the faulty one.


Also, read about firewalking.


 - yba


Shachar

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Updating the http://www.linux.org.il/ Site

2008-03-28 Thread Shlomi Fish
Hi all!

Today I started to update the http://www.linux.org.il/ site. What I did so far 
was:

1. Fix some textual errors.

2. Repair many broken URLs.

3. Update the http://www.linux.org.il/whatis page.

4. Update the events on the front page.

---

Since I wasn't sure if the site contains any confidential information, I set 
up a private Subversion repository on my home computer and used it to 
maintain the site, while periodically uploading it to the main copy on 
tux.hamakor.org.il. Perhaps it would be a good idea to set up a closed 
Subversion repository for managing the site somewhere that is accessible 
online.

Regards,

Shlomi Fish

-
Shlomi Fish  [EMAIL PROTECTED]
Homepage:http://www.shlomifish.org/

I'm not an actor - I just play one on T.V.

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Re: major packet loss at hot server

2008-03-28 Thread sara fink
I haven't solved the problem yet. From 012 someone superior (network
dep) are supposed to call me and they will put hot on conference and
this time I intend to request the net admin/integrator to take care of
that AND ask them to go directly to the switch and disable the
firewall.The ip from where there is  75-80% packet lost is a principal
switchand another 1 or 2 ips where I get additional ~15-20% packet
lost. They have  a harsh firewall on the main switch. ALL UDP ports
are blocked. TCP also a lot of ports closed.

tcptraceroute (as opposed to traceroute manages to bypass firewall)
reveals that there is a firewall, although inside hot (between
switches) the ports are open (firewalk). As for the problem you had
last week, I am not sure, because I have static IP without  dialer
(MPLS) and the first 2 hops  belong to hot (where the packet loss
occurs) and the 3rd hop is 012. One of support guys said that is 012
blame because they are only infrastructure. 012 says it's hot ip and
they are right. And I am the ball which is ping-ponged. ;-(

AND ttl to my default gateway is 255. ttl for google.com is 225.

But, I will try wireshark as well to check syn, syn-ack. I don't use 3
way handshake. Otherwise I will be detected. I use nmap -sS. I
understand that you used -sT flag. Correct?

They make troubles if you scan their net?  -sT for instance?

If you can tell me what exactly you ran, I will be glad.

On 3/28/08, Jonathan Ben Avraham [EMAIL PROTECTED] wrote:
 Hi Sara,
 Did you solve this problem?
 Are you sure that it isn't a routing problem at 012 similar to what I had
 last week with Netvision?

 - yba


 On Fri, 21 Mar 2008, sara fink wrote:

  Date: Fri, 21 Mar 2008 22:10:56 +0200
  From: sara fink [EMAIL PROTECTED]
  To: Israeli Linux mailing list linux-il@cs.huji.ac.il
  Subject: major packet loss at hot server
 
  Hello Everyone
 
  I am having major problem with packet loss at some hot server that
  sits in tel aviv. www.dnsstuff.com revealed this info.
 
  I would like to know how many people suffer from this problem.
 
  For this task mtr program is needed. The program can be downloaded at
  http://www.bitwizard.nl/mtr/ .
 
  The description of the program is mtr combines the functionality
  of the traceroute and ping programs in a single network diagnostic
  tool.
 
  As mtr starts, it investigates the network connection between the
  host mtr runs on and HOSTNAME. by sending packets with purposly
  low TTLs. It continues to send packets with low TTL, noting the
  response time of the intervening routers. This allows mtr to print
  the response percentage and response times of the internet route
  to HOSTNAME. A sudden increase in packetloss or response time
  is often an indication of a bad (or simply overloaded) link.
 
  After installing this program please run the command mtr google.com or
  even mtr walla.co.il mtr ynet.co.il
 
  I got in all 3 urls ~75% packet loss at ip 213.57.43.199 and at
  213.57.43.22 (or 14) another ~20% packet loss.
 
  Please inform me how many people suffer from this problem and who is
  their isp. Mine is 012. but the ips mentioned belong to hot.
 
  I already talked with a nice technician at hot and he promissed to
  give me an answer. Meanwhile at 012 tried to help me and in the end he
  told me it's a operating sytem problem. I just hate to hear such
  stupid excuses. I tried bot with and without iptables and it's the
  same. Instead of solving the problem they blame the OS. And all this
  happens with router or without.
 
  Besides that, the first IP is actually border gateway.
 
  Thanks for your help
 
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installing CentOS/RHEL without CD using PXE?

2008-03-28 Thread Hetz Ben Hamo
Hi,

I just got an thinkpad X31 without the ultrabase, which means - no
CDROM/DVD. I don't have an external CDROM/DVD (I have 6 internal DVD
drives on my other machines already).

So I was wondering if someone knows a way to install CentOS/RHEL (or
any other Linux distribution) without using any external DVD/CD drive,
without disk-on-key (the ISO image itself is about 3.6 GB). Any ideas?
anyone tried to install a distribution using the PXE boot?

Also, does anyone knows any Linux program which can simulate a
CDROM/DVD drive with a PXE?

Thanks,
Hetz
-- 
Skepticism is the lazy person's default position.
my blog (hebrew): http://benhamo.org

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Re: installing CentOS/RHEL without CD using PXE?

2008-03-28 Thread Oren Held
CentOS/RHEL has the 'kickstart' over network mechanism for about a decade :)

This is a big question, so in general:
1. The DVD contents should be available for reading on an NFS share.
2. TFTP server should supply PXE (see pxelinux), which would lead to the 
correct kernel + initrd (also on the tftp), with kernel parameters ks to 
point on your ks.cfg.
3. DHCP would give the server its IP and the path to the TFTP PXE boot. 
(next-server dhcp parameter).

I'm sure there's plenty of docs out there about ks..

On Friday, 28 March 2008 17:41:50 Hetz Ben Hamo wrote:
 Hi,

 I just got an thinkpad X31 without the ultrabase, which means - no
 CDROM/DVD. I don't have an external CDROM/DVD (I have 6 internal DVD
 drives on my other machines already).

 So I was wondering if someone knows a way to install CentOS/RHEL (or
 any other Linux distribution) without using any external DVD/CD drive,
 without disk-on-key (the ISO image itself is about 3.6 GB). Any ideas?
 anyone tried to install a distribution using the PXE boot?

 Also, does anyone knows any Linux program which can simulate a
 CDROM/DVD drive with a PXE?

 Thanks,
 Hetz



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Re: Updating the http://www.linux.org.il/ Site

2008-03-28 Thread Shlomi Fish
On Friday 28 March 2008, Nadav Vinik wrote:
 אם כבר עדיף שתוריד את:
 Looking for IGLU's site? You can find it at www.iglu.org.il.

 עקב ירידת האתר


Sorry, but I don't intend to remove this banner, as it will be a reminder that 
the site is down and that the Israeli FOSS community does not have an English 
portal to actively replace it. I hope the site will return one day.

Regards,

Shlomi Fish


 בברכה
 נדב

 On Fri, Mar 28, 2008 at 2:14 PM, Shlomi Fish [EMAIL PROTECTED] wrote:
  Hi all!
 
  Today I started to update the http://www.linux.org.il/ site. What I did
  so far
  was:
 
  1. Fix some textual errors.
 
  2. Repair many broken URLs.
 
  3. Update the http://www.linux.org.il/whatis page.
 
  4. Update the events on the front page.
 
  ---
 
  Since I wasn't sure if the site contains any confidential information, I
  set
  up a private Subversion repository on my home computer and used it to
  maintain the site, while periodically uploading it to the main copy on
  tux.hamakor.org.il. Perhaps it would be a good idea to set up a closed
  Subversion repository for managing the site somewhere that is accessible
  online.
 
  Regards,
 
 Shlomi Fish
 
  -
  Shlomi Fish  [EMAIL PROTECTED]
  Homepage:http://www.shlomifish.org/
 
  I'm not an actor - I just play one on T.V.
  ___
  Board mailing list
  [EMAIL PROTECTED]
  http://hamakor.org.il/cgi-bin/mailman/listinfo/board

-
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Homepage:http://www.shlomifish.org/

I'm not an actor - I just play one on T.V.

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