Re: OMSA help in unsupported install...
Quoting Vanush Misha Paturyan mi...@cs.nuim.ie: but can you double-check following: 1. your snmpd.conf file does have smuxpeer .1.3.6.1.4.1.674.10892.1 2. your snmpd is started WITHOUT -I -smux (this is default on Debian and breaks smuxpeer)(ps ax | grep snmpd shows the parameters for snmpd) (according to your log files smuxpeer is running so I think answers to those two are yes, but just to make sure ) Yes, already checked those (the first from OMSA docs, the second from a google search). Both were correct. following is based on OMSA 5.4, not 5.1 as in your case, but here's how snmpd and omsa communicate (at least I think that's how) 1. you need dsm_sa_snmp32d, dsm_sa_datamgr32d (and possibly dsm_sa_eventmgr32d) to be running (ps aux should show them). Yes, have all that. 2. once you get the PID of dsm_sa_snmp32d run lsof -p PID and confirm that it does have an established TCP IPv4 connection to localhost:smux (or localhost:199). Ah, cool... Thanks for that one. To debug snmpd stop your running instance and start it from command prompt as /usr/sbin/snmpd -Dsmux -f -Lo -Lf /var/log/snmpd.log -u root (this will write output on both screen and in /var/log/snmpd.log file). You can specify -DALL, see what it generates, and then filter out things you want to analyse. Way cool! Thanks a million. And another thing worth checking (if you haven't done it yet): run ldd sdm_sa_smnp32d to see it has all the libraries it needs. You haven't told yet if your Linux is 32 or 64 bit. OMSA is 32bit so on 64bit versions it needs bunch of 32bit libraries. Yea, I spent a day just getting this worked out (because yes, I'm running a 64-bit distro, and lots of libraries were missing...) Thanks to your help and my persistence, I now have it working... Your debugging tips (above) were a great help. I actually was able to upgrade it, and I'm now running a current OMSA (OMI-SrvAdmin-Dell-Web-LX-620-677.rhel4.tar.gz) on OpenFiler 2.3 with the SNMP working on two (identical) machines. Only had a few minor issues getting the 6.2 to work... Misha. -- Vanush Misha Paturyan Senior Technical Officer Computer Science Department NUI Maynooth -- Eric Rostetter The Department of Physics The University of Texas at Austin Go Longhorns! ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq
RE: Third-party drives not permitted on Gen 11 servers
We haven't noticed this yet on R710s but ours have PERC6, As a customer of Dell who has hundreds of these, if we do notice this, we will be using something else in the future. It is plain too expensive, too slow, and too difficult to get drives if we need additional drives for our Dells, I also agree that SATA is SATA. Thanks, -Drew -Original Message- From: linux-poweredge-boun...@dell.com [mailto:linux-poweredge-boun...@dell.com] On Behalf Of Stroller Sent: Saturday, February 06, 2010 8:26 AM To: Dell Linux Mailing List Subject: Re: Third-party drives not permitted on Gen 11 servers On 5 Feb 2010, at 22:31, Philip Tait wrote: I just received my first Gen11 server, R710, with H700 PERC. I removed the supplied drives, and installed 4 Barracuda ES.2s. After doing a Clear Configuration in the pre-boot RAID setup utility, I can perform no operation with the drives - they are marked as blocked. Is Dell preventing the use of 3rd-party HDDs now? Thanks for posting this. That Dell are doing this seemed to be hinted at in another post a couple of days ago, and I wasn't sure if I was reading right. Out of concern that I might be miscomprehending I really wanted to do some homework before kicking up a fuss. I have to say I'm gob-smacked to read this confirmed. £79 ($123) for a 250GB SATA hard-drive is, these days, a little pricey. We can get those for £25 anywhere else, but we tolerated the mark-up when we ordered recently because Dell have always been good value to us otherwise - let them have their cream. We bought a handful of these small drives because we figured they'd include the caddies. Those are worth £25 or so to us (that's what we paid for secondhand caddies for a 4 year old server last month), so we bought a good number of low capacity drives to include those, expecting to upgrade the drives themselves in a year or two. Markups on larger drives are taking the piss, however. £220 for 1TB - £53 elsewhere, £740 for 2TB drives that are £100 from the local warehouse! And the commodity drives have longer warranties! Dell give only 1 year as standard, AND THE PRICE ISN'T EVEN THE POINT! The point is the lock-in - if you sell us something that takes SATA hard-drives, I expect ANY standard SATA hard-drive to run in it. Why wouldn't it? I have to say I'm a bit gob-smacked by this. Half of me wants to refuse to accept Dell's delivery on Monday, half of me figures this ain't such a big deal; we'll tolerate the limitation on this machine maybe it'll all blow over. I'm just completely WTF!?!? over this, I'm at a loss how to respond. We certainly won't buy another machine from Dell whilst they carry this policy. I just find it completely stunning that Dell, without some kind of a warning, would sell me a SATA computer that doesn't accept standard SATA drives. I've spent years defending Dell. I encounter people who assume from the price that Dells are low-quality mass-produced crap, and I correct them. When someone has (rarely) told me a horror story of shitty customer service from Dell, then I have replied that every manufacturer has some dissatisfied customers; that might not reassure the recipient of bad service, but I discourage other people I meet from taking these anecdotes at face value, and contrast with the great customer service I have always experienced from Dell. I cannot count the number of computers Dell have sold on my recommendation. In the last fortnight I have dropped a software product (for Windows) that I have deployed at hundreds of sites. It's no longer part of new installs, it's being removed replaced on systems as they come in for service. Other people I meet tell me they're dropping the same software now, too. I guess I saw this coming 18 - 24 months ago, when I was cussing the vendor for a new feature, and asking out loud what did they do _this_ for?. I was cussing them a year ago, and within the last 6 months the bugs in their software have *really* been taking the mickey. This really feels like Dell going the same way. I drafted a rant about that vendor in (I see from my notes) June 2008, and never quite got around to polishing it and blogging it. Hopefully, since I've found the time on this quiet Saturday morning to complete this email, someone at Dell will bother to read it. Stroller. ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq
Booting dell sbuu using drac virtual media
Hi, has anyone succeeded in booting the dell update cd/dvds using the virtual media plugins available on the dracs? I'm trying to remotely update my servers using the sbuu and latest suu dvds, but hit a kernel panic each time. It is unable to moun the root filesystem - this looks like a driver/mapping problem... Any ideas, hints Thanks ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq
Re: Third-party drives not permitted on Gen 11 servers
Top posting due to the length of Stroller's eloquent and thoughtful post. Well said, and entirely seconded. I think it's particularly bad timing for Dell to be doing this at a time when Oracle has purchased a hardware arm and is picking off Red Hat Linux (a Dell partner) software support customers with lowball pricing. If the hardware is going to be proprietary anyway, why risk having multiple parties accountable for OS/drivers/hw support, a risk that has plagued the Unix/Linux community since the onset of X86 platforms? I'm sure there are others who experienced the nightmare of SCO Unix on EISA bus machines with third part cards and fourth party drivers. Open source has vastly improved this, but in commercial production environments there's always a yearning for accountability for support. Take away the open hardware part of the equation and the choices appear different. I'm just sayin On Sat, February 6, 2010 08:26, Stroller wrote: Thanks for posting this. That Dell are doing this seemed to be hinted at in another post a couple of days ago, and I wasn't sure if I was reading right. Out of concern that I might be miscomprehending I really wanted to do some homework before kicking up a fuss. I have to say I'm gob-smacked to read this confirmed. £79 ($123) for a 250GB SATA hard-drive is, these days, a little pricey. We can get those for £25 anywhere else, but we tolerated the mark-up when we ordered recently because Dell have always been good value to us otherwise - let them have their cream. We bought a handful of these small drives because we figured they'd include the caddies. Those are worth £25 or so to us (that's what we paid for secondhand caddies for a 4 year old server last month), so we bought a good number of low capacity drives to include those, expecting to upgrade the drives themselves in a year or two. Markups on larger drives are taking the piss, however. £220 for 1TB - £53 elsewhere, £740 for 2TB drives that are £100 from the local warehouse! And the commodity drives have longer warranties! Dell give only 1 year as standard, AND THE PRICE ISN'T EVEN THE POINT! The point is the lock-in - if you sell us something that takes SATA hard-drives, I expect ANY standard SATA hard-drive to run in it. Why wouldn't it? I have to say I'm a bit gob-smacked by this. Half of me wants to refuse to accept Dell's delivery on Monday, half of me figures this ain't such a big deal; we'll tolerate the limitation on this machine maybe it'll all blow over. I'm just completely WTF!?!? over this, I'm at a loss how to respond. We certainly won't buy another machine from Dell whilst they carry this policy. I just find it completely stunning that Dell, without some kind of a warning, would sell me a SATA computer that doesn't accept standard SATA drives. I've spent years defending Dell. I encounter people who assume from the price that Dells are low-quality mass-produced crap, and I correct them. When someone has (rarely) told me a horror story of shitty customer service from Dell, then I have replied that every manufacturer has some dissatisfied customers; that might not reassure the recipient of bad service, but I discourage other people I meet from taking these anecdotes at face value, and contrast with the great customer service I have always experienced from Dell. I cannot count the number of computers Dell have sold on my recommendation. In the last fortnight I have dropped a software product (for Windows) that I have deployed at hundreds of sites. It's no longer part of new installs, it's being removed replaced on systems as they come in for service. Other people I meet tell me they're dropping the same software now, too. I guess I saw this coming 18 - 24 months ago, when I was cussing the vendor for a new feature, and asking out loud what did they do _this_ for?. I was cussing them a year ago, and within the last 6 months the bugs in their software have *really* been taking the mickey. This really feels like Dell going the same way. I drafted a rant about that vendor in (I see from my notes) June 2008, and never quite got around to polishing it and blogging it. Hopefully, since I've found the time on this quiet Saturday morning to complete this email, someone at Dell will bother to read it. Stroller. ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq
Re: Third-party drives not permitted on Gen 11 servers
On 2/6/2010 8:57 AM, Drew Weaver wrote: We haven't noticed this yet on R710s but ours have PERC6, As a customer of Dell who has hundreds of these, if we do notice this, we will be using something else in the future. It is plain too expensive, too slow, and too difficult to get drives if we need additional drives for our Dells, I also agree that SATA is SATA. Thanks, -Drew It's not the perc6's that blacklist non-dell drives..only the h7x and h8x series. ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq
Re: Third-party Anythings not permitted in Dell's
I got an earful for ordering barebones machines -- Ordered the workstation equivalent of the 610/710 with same processor. But you can't buy a machine that's dual processor ready unless you buy the processor from them now. They changed to a daughterboard setup on the workstation, so if you order it with 1 cpu expecting to upgrade later, you are SOL -- you have to buy a daughterboard from Dell, which, they won't sell you without a CPU. On the disks -- even though the machine has a SAS controller, if you don't order SAS disks from them they don't send you SAS connectors, but 2 separate SATA and power connectors that won't connect to a SAS drive. You need to buy the SAS connector separately from them later on. Used to be they just had the 1 connector that fit both SAS and SATA, but they made it so you have to buy SAS up front to get the connectors. They are getting real bad on this type of Dell only stuff in all areas, not just servers. Of course they refused to sell the disk caddies when the new systems came out -- because they were the only ones who had them at first. They aren't selling PC's anymore, as they are breaking the PC standards by including proprietary nonsense. They seem to be trying to go more that direction as time goes on -- I suspect the writing is on the wall for them and they are trying to squeeze more blood out of customers to stave off the inevitable. That is a really poor outlook as it only means they've given up trying to compete in the free market and think they need to use these underhanded methods in order to compete now. When they've lost confidence in their ability to compete on a level playing field, what does that say about them as a company? It's very sad, as I've been a Dell loyalist since the mid 90's. -l ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq
Re: Third-party Anythings not permitted in Dell's
On 2/6/2010 10:40 AM, Linda A. Walsh wrote: I got an earful for ordering barebones machines -- Ordered the workstation equivalent of the 610/710 with same processor. But you can't buy a machine that's dual processor ready unless you buy the processor from them now. They changed to a daughterboard setup on the workstation, so if you order it with 1 cpu expecting to upgrade later, you are SOL -- you have to buy a daughterboard from Dell, which, they won't sell you without a CPU. On the disks -- even though the machine has a SAS controller, if you don't order SAS disks from them they don't send you SAS connectors, but 2 separate SATA and power connectors that won't connect to a SAS drive. You need to buy the SAS connector separately from them later on. Used to be they just had the 1 connector that fit both SAS and SATA, but they made it so you have to buy SAS up front to get the connectors. They are getting real bad on this type of Dell only stuff in all areas, not just servers. Of course they refused to sell the disk caddies when the new systems came out -- because they were the only ones who had them at first. They aren't selling PC's anymore, as they are breaking the PC standards by including proprietary nonsense. They seem to be trying to go more that direction as time goes on -- I suspect the writing is on the wall for them and they are trying to squeeze more blood out of customers to stave off the inevitable. That is a really poor outlook as it only means they've given up trying to compete in the free market and think they need to use these underhanded methods in order to compete now. When they've lost confidence in their ability to compete on a level playing field, what does that say about them as a company? It's very sad, as I've been a Dell loyalist since the mid 90's. -l ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq That's a sign of desperation in my book. Now it's not only servers but workstations? Looks like I need to re-evaluate my recommendations. ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq
Re: Third-party Anythings not permitted in Dell's
I have this problem all the time with Dell. I tried to buy 2x1TB 7.2k SATAII drives and they quoted me £600!!! I bought them from dabs for £160 and they worked fine. Another time I needed a replacement CD drive in a workstation, they sold me one for £50, just a SATA II CD RW/DVD-ROM, after that I bought one from Overclockers for £20. The list goes on, its disgraceful behaviour, its the kind of thing Micro$hit would/do do. -- Regards, James ;) Samuel Goldwyn - I don't think anyone should write their autobiography until after they're dead. - http://www.brainyquote.com/quotes/authors/s/samuel_goldwyn.html ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq
Re: Third-party Anythings not permitted in Dell's
On 6 Feb 2010, at 15:40, Linda A. Walsh wrote: ... -- I suspect the writing is on the wall for them and they are trying to squeeze more blood out of customers to stave off the inevitable. That is a really poor outlook as it only means they've given up trying to compete in the free market and think they need to use these underhanded methods in order to compete now. The crazy thing is that we'd happy pay a little bit more for their systems, were Dell to go along a do no evil path. We looked at Solaris a while back, before the death of Sun seemed obvious to us. It took time effort contacting them, and (IIRC) weeks to actually find a reseller who would talk to us. Their hardware was at least 50% more expensive than Dell equivalent, and for that we had to join a start up club to get these discounted prices. The hassle of dealing with Sun was obviously not worth it - not compared to clicking order on Dell's website - but the totally open- source nature of Solaris was quite appealing. We'd have gladly paid a 20% premium. Disk caddies should be readily available as a separate item for less than £50. £35 seems quite fair to me - at £50 I'd be thinking well, i don't have any choice, but to supply disk caddies *only* with the disks does indeed seem like fleecing. Another Dell peeve: telephone sales reps. I don't want a discount and a 0.2ghz faster processor from phoning up to place the order. I just want you to put the right price on the website in the first place. The appeal of Dell is that the ordering process should be simple straight-forward. If I have to haggle with the salesman, how do I know I'm getting the best price? I know you only gave him the authority to negotiate with me, Dell, because you're trying to upsell me and rip me off. We extended the warranty on a server a couple of years ago - it had been bought with 3 years service, and we wanted to extend to 5 years. This would have cost us only an extra couple of hundred quid if we'd bought the 5 years in the first place. The salesman quoted me about £1300 in the first instance, about as much as we'd paid for the server in the first place! This was my first experience of Dell haggling, so I just fell off my chair - that can't be right; can I speak to someone in the UK instead, please?. They dropped to £800 and then to £300 using phrases like special price for you and I'll just check with my manager and this was when I realised that I was being bullshitted (sorry, I've done this sort of stuff myself in my own shady past). Secondhand models of this server were going on eBay for less than they were quoting me for the warranty extension, and I had to explain repeatedly that there was no point in us buying warranty coverage if it was cheaper to buy a whole spare server (just stick it in the corner of the server room and forget about it - problem solved). Aside: I'm sorry, but I just can't relate to blatantly Indian telephone reps. However well you train them, and however good they are, my expectations are tainted by all the poor experiences I have with the out-sourced Indian tech-support I've ever had from BT TalkTalk. Those guys don't understand me, they ask me to reinstall my modem drivers when I've already explained I can see the router's web- page and it says the line's not syncing. Those guys have wasted hours of my time in the past so, I'm sorry, but when I phone up hear an Indian accent I'm expecting to have a bad experience. When I phone your tech support speak to a native English speaker or a Euro, I just immediately get a positive feeling in contrast. I've always found IBM's specifications options obscure, and I don't like having to find a reseller, wondering if I could have got a better deal from a different reseller (but that would incur further days of emailing back forward). However IBM will get another look if the 3rd- party drive prohibition remains. Stroller. ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq
Re: Third-party drives not permitted on Gen 11 servers
On 6 Feb 2010, at 15:30, William Warren wrote: On 2/6/2010 8:57 AM, Drew Weaver wrote: We haven't noticed this yet on R710s but ours have PERC6, As a customer of Dell who has hundreds of these, if we do notice this, we will be using something else in the future. It is plain too expensive, too slow, and too difficult to get drives if we need additional drives for our Dells, I also agree that SATA is SATA. It's not the perc6's that blacklist non-dell drives..only the h7x and h8x series. So I'll be able to use any drive I like with the T410 I have on order, then? Stroller. ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq
Re: Third-party drives not permitted on Gen 11 servers
On 6 Feb 2010, at 14:32, J. Epperson wrote: Top posting due to the length of Stroller's eloquent and thoughtful post. Well said, and entirely seconded. That's very kind of you to say so. Stroller. ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq
Re: Third-party drives not permitted on Gen 11 servers
On Sat, Feb 6, 2010 at 1:59 PM, Robin Bowes robin-li...@robinbowes.comwrote: On 06/02/10 21:45, Steve Thompson wrote: On Sat, 6 Feb 2010, Dameon Wagner wrote: I've only been lurking on the list for a week or so, but after recent experience buying some dell servers, and almost a MD1000 (backed out of that because of the drive/hot-swap-tray availability issue) I'm still damn annoyed, and irritated enough to chip in my 2c... I have found that the caddies for 3.5 drives in MD1000/PE2900 etc are in fact widely available, albeit not from Dell. I just bought quite a few, with screws, for $24 each (I'm in upstate NY). I did call Dell and they said that they _could_ sell me one, but only _one_. Now, that's interesting. I'm looking to buy some storage shortly. I have a quote for an MD1200 with 12 of 2TB NLSAS drives. I'm guessing it would be quite a bit cheaper to just get the MD1220 and source the drives and caddies elsewhere. Where did you see the caddies available? R. ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq We usually buy caddies from http://discountechnology.com/Products/SCSI-Hard-Drive-Caddies-Trays ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge Please read the FAQ at http://lists.us.dell.com/faq
