Re: Hardy 8.04 modem concerns
Hi Steve, This was the modem supplied by Xtra, arrived by courier yesterday brand new. Seems to work well, out of the box Cheers Chris On Mon, 2009-03-02 at 13:03 +1300, Steve Holdoway wrote: > On Mon, 02 Mar 2009 12:59:35 +1300 > chris wrote: > > > Installed the supplied dsl modem A Thompson speedtouch 510. Once the > > modem had connected to the adsl and the telltale lights were correct, > > plugged the machine in with no further issues. > Blimey, there's still 2 of us out there. I've got other routers available > here, but still use my 5 year old speedtouch! > > Steve.
Re: Hardy 8.04 modem concerns
Steve Holdoway wrote: On Mon, 02 Mar 2009 12:59:35 +1300 chris wrote: Installed the supplied dsl modem A Thompson speedtouch 510. Once the modem had connected to the adsl and the telltale lights were correct, plugged the machine in with no further issues. Blimey, there's still 2 of us out there. I've got other routers available here, but still use my 5 year old speedtouch! Steve. Mine's a Speedtouch Pro !! (thumbs nose) ;-) Chris
Re: Hardy 8.04 modem concerns
On Mon, Mar 2, 2009 at 12:59 PM, chris wrote: > Yes, I did try wvdial in stupid mode, with the same result. > > No i did not think of sending the log file to the wvdial developers, but > can soon arrange that. > many thanks for your help. > > As a sub side to this issue, the person involved decided to move to xtra > broadband. > Installed the supplied dsl modem A Thompson speedtouch 510. Once the > modem had connected to the adsl and the telltale lights were correct, > plugged the machine in with no further issues. > The operating system is Ububtu hardy 8.04. As you'd expect when plugging into any ethernet router/modem etc
Re: Hardy 8.04 modem concerns
On Mon, 02 Mar 2009 12:59:35 +1300 chris wrote: > Installed the supplied dsl modem A Thompson speedtouch 510. Once the > modem had connected to the adsl and the telltale lights were correct, > plugged the machine in with no further issues. Blimey, there's still 2 of us out there. I've got other routers available here, but still use my 5 year old speedtouch! Steve. -- Steve Holdoway http://www.greengecko.co.nz
Re: Hardy 8.04 modem concerns
Yes, I did try wvdial in stupid mode, with the same result. No i did not think of sending the log file to the wvdial developers, but can soon arrange that. many thanks for your help. As a sub side to this issue, the person involved decided to move to xtra broadband. Installed the supplied dsl modem A Thompson speedtouch 510. Once the modem had connected to the adsl and the telltale lights were correct, plugged the machine in with no further issues. The operating system is Ububtu hardy 8.04. At present everything is working correctly. Also this dsl modem works with Ubuntu Intrepid 8.10, on my HP Elitebook 8730, despite there being some network issues on this machine. just a matter of general information for anyone who has helped me in this matter. many thanks for all your help regards Chris Thomas On Mon, 2009-03-02 at 08:32 +1300, Volker Kuhlmann wrote: > On Sat 28 Feb 2009 09:34:18 NZDT +1300, Eliot Blennerhassett wrote: > > > Xtra's login prompts confuse wvdial and thus gnome-ppp. > > > > In Kppp setup choose Authentication: Script based > > for the script > > > > Expect ogin: > > Send > > Expect word: > > Send > > Expect ser: > > Send ppp > > Did you try wvdialin stupid mode with this? I find it hard to believe > that wvdial doesn't work with something as trivial as this. > > Did you submit a log of the logins session to wvdial development? > > Volker >
Re: Hardy 8.04 modem concerns
On Mon, Mar 2, 2009 at 8:32 AM, Volker Kuhlmann wrote: > On Sat 28 Feb 2009 09:34:18 NZDT +1300, Eliot Blennerhassett wrote: > >> Xtra's login prompts confuse wvdial and thus gnome-ppp. >> >> In Kppp setup choose Authentication: Script based >> for the script >> >> Expect ogin: >> Send >> Expect word: >> Send >> Expect ser: >> Send ppp > > Did you try wvdialin stupid mode with this? I find it hard to believe > that wvdial doesn't work with something as trivial as this. I believe that the problem stems from wvdial interpreting the second "User:" prompt In stupid mode, how do the username and password get sent?: "When wvdial is in Stupid Mode, it does not attempt to interpret any prompts from the terminal server. It starts pppd immediately after the modem connects. Apparently there are ISP's that actually give you a login prompt, but work only if you start PPP, rather than logging in. Go figure. Stupid Mode is (naturally) disabled by default." ? maybe then need pppd chatscripts... > Did you submit a log of the logins session to wvdial development? No.
Re: Hardy 8.04 modem concerns
On Sat 28 Feb 2009 09:34:18 NZDT +1300, Eliot Blennerhassett wrote: > Xtra's login prompts confuse wvdial and thus gnome-ppp. > > In Kppp setup choose Authentication: Script based > for the script > > Expect ogin: > Send > Expect word: > Send > Expect ser: > Send ppp Did you try wvdialin stupid mode with this? I find it hard to believe that wvdial doesn't work with something as trivial as this. Did you submit a log of the logins session to wvdial development? Volker -- Volker Kuhlmann is list0570 with the domain in header http://volker.dnsalias.net/ Please do not CC list postings to me.
Re: Hardy 8.04 modem concerns
For the record, the solution I came up with for a friend was to use KPPP which allows entry of a custom chat script. This was worked out by connecting manually (i.e. using miniterm), and seeing what the xtra server was expecting. Xtra's login prompts confuse wvdial and thus gnome-ppp. In Kppp setup choose Authentication: Script based for the script Expect ogin: Send Expect word: Send Expect ser: Send ppp Note that the password is in clear text, haven't looked for a way around this. Appropriate permissions on the kppp config file will help (I leave this as an exercise for the reader, i.e. I don't know where it is) Also note that this can probably be done with old style pppd and chatscripts, but is even more arcane for a normal user. regards Eliot On Wed, Feb 25, 2009 at 8:16 PM, chris wrote: > Sadly, none of the suggestions offered have worked, and after a day > discussing with Xtra, ( who continued with the party line) > my client simply changed isp's > end of issue.
Re: Hardy 8.04 modem concerns
Sadly, none of the suggestions offered have worked, and after a day discussing with Xtra, ( who continued with the party line) my client simply changed isp's end of issue. I can't help but wonder how long it will take for xtra to wake up, or how many customers they have to lose before they realise that many people do not need/require or want broadband. just my 70 year olds ramblings. Thanks for all those who offered the knowledge and support regards Chris Thomas On Tue, 2009-02-24 at 22:06 +1300, Rik Tindall wrote: > > chris wrote: > >> it seems to be something in the exchange of username or password that > >> xtra is not acknowledging under hardy 8.04, but is under xp pro > >> > >> The ppp log reports "looks like a keyword", and then crash. times out or > >> terminates I am no completely sure which. > > > > From memory there is an error like this created by 'root' being owner of: > > > > r...@celeron2195-ubuntu804:~$ ls /etc/ppp/* -l > > -rw--- 1 root root 101 2008-08-01 11:25 /etc/ppp/chap-secrets > > -rwxr-xr-x 1 root root 1754 2007-10-05 08:57 /etc/ppp/ip-down > > -rwxr-xr-x 1 root root 1892 2007-10-05 08:57 /etc/ppp/ip-up > > -rwxr-xr-x 1 root root 784 2007-10-05 08:57 /etc/ppp/ipv6-down > > -rwxr-xr-x 1 root root 922 2007-10-05 08:57 /etc/ppp/ipv6-up > > -rw-r--r-- 1 root root 13486 2007-10-05 08:57 /etc/ppp/options > > -rw--- 1 root root 1649 2008-08-01 11:25 /etc/ppp/pap-secrets > > -rwxr-xr-x 1 root root 137 2007-10-05 08:57 /etc/ppp/pppoe_on_boot > > -rw-r--r-- 1 root root48 2008-08-01 12:46 /etc/ppp/resolv.conf > > > > ..which 'user' needs write access to one/some of in order to complete > > the login. > > Compared to old install (see "peers" difference), from which I used to > dialup: > > r...@celeron2195-ubuntu804:/mnt/sda7/etc/ppp$ ls -l > total 72 > -rw--- 1 root root 118 2008-03-30 15:08 chap-secrets > > -rw-r--r-- 1 root root 13523 2008-05-14 08:35 options > -rw--- 1 root root 1666 2008-03-30 15:08 pap-secrets > drwxr-s--- 2 root dip 4096 2007-11-26 12:43 peers > -rwxr-xr-x 1 root root 137 2007-10-05 08:57 pppoe_on_boot > drwxr-xr-x 2 root root 4096 2007-06-22 16:55 resolv > -rw-r--r-- 1 root root48 2008-05-29 17:41 resolv.conf > > r...@celeron2195-ubuntu804:/mnt/sda7/etc/ppp/peers$ ls -l > total 16 > -rw-r--r-- 1 root dip 109 2008-03-30 15:08 ppp0 > -rw-r- 1 root dip 1093 2007-10-16 12:28 provider > -rw-r--r-- 1 root root 30 2007-06-15 01:51 wvdial > -rw-r--r-- 1 root root 75 2007-06-15 01:51 wvdial-pipe
Re: Hardy 8.04 modem concerns
Hi Dave, thanks for the sugestion. This setting was changed as from Feisty, and noauth became the default. regards Chris On Tue, 2009-02-24 at 22:42 +1300, dave wrote: > Make sure you have noauth un marked. > > eg > > config file > > blah lines of it > finally > #noauth > ^remove this and put one on the auth line (if memory serves me right auth is > set by default). > > HTH > > On Tuesday 24 February 2009 21:58:59 chris wrote: > > Hi Steve > > Attached is the ppp log output of the last attempt to connect to xtra. > > This was 5 mins after a successful download of mail etc using the same > > modem from the xp partition > > regards Chris > > > > On Tue, 2009-02-24 at 16:42 +1300, Steve Holdoway wrote: > > > That's an external one, isn't it?? So can you talk to it on /dev/ttyS0 or > > > is it on ttyS1? ( try connecting to it with minicom, and typing ATZ - > > > it'll answer OK if it is, then you'll be sure which device it's on ). > > > > > > Other options, like is it waiting for a dialtone ( maybe from the wrong > > > country? ) before dialling, or can you connect to the clear account that > > > you know the modem can connect to on other machines?? Hopefully that'll > > > help to identify which bit is playing up... > > > > > > Steve > > > > > > On Tue, 24 Feb 2009 16:27:26 +1300 > > > > > > chris wrote: > > > > Hi Steve, > > > > Can we start again please? > > > > the modem is a diamond 56e supra express pro. > > > > I use it successfully on my other two machines where it connects > > > > flawlessly to clear. > > > > However on this machine it will not pass on to Xtra and times out after > > > > 24 seconds. > > > > > > > > Attached is the output from lspic > > > > > > > > will be grateful for any help you can give > > > > Regards Chris Thomas > > > > > > > > On Tue, 2009-02-24 at 15:41 +1300, Steve Holdoway wrote: > > > > > On Tue, 24 Feb 2009 15:33:20 +1300 > > > > > > > > > > chris wrote: > > > > > > Hi All > > > > > > I can not connect from my hardy partition to xtra, using either > > > > > > wvdial, or gnome pp. > > > > > > This same machine will connect using the the same modem from the > > > > > > windows partition. > > > > > > Can anyone please offer any sugestions? > > > > > > > > > > > > Regards Chris Thomas > > > > > > > > > > Hi Chris, > > > > > > > > > > Knowing what the modem was ( sudo lspci should tell you ) will make > > > > > support easier (: > > > > > > > > > > Cheers, Steve > >
Re: Hardy 8.04 modem concerns
Thanks for your efforts Regards Chris On Tue, 2009-02-24 at 22:28 +1300, Steve Holdoway wrote: > On Tue, 24 Feb 2009 21:25:38 +1300 > chris wrote: > > > Hi Steve, > > Yes it is on ttys0, and I can hear the modem negotiate the connection. > > It then connects, and falls over at the exchange of user names and > > password. > It looks like you're well into problems with the the telecon infrastructure > setup. Unfortunately, I have no experience with this, being on ihug/voda so > can't really help. > > Good luck, > > Steve >
Re: Hardy 8.04 modem concerns
Make sure you have noauth un marked. eg config file blah lines of it finally #noauth ^remove this and put one on the auth line (if memory serves me right auth is set by default). HTH On Tuesday 24 February 2009 21:58:59 chris wrote: > Hi Steve > Attached is the ppp log output of the last attempt to connect to xtra. > This was 5 mins after a successful download of mail etc using the same > modem from the xp partition > regards Chris > > On Tue, 2009-02-24 at 16:42 +1300, Steve Holdoway wrote: > > That's an external one, isn't it?? So can you talk to it on /dev/ttyS0 or > > is it on ttyS1? ( try connecting to it with minicom, and typing ATZ - > > it'll answer OK if it is, then you'll be sure which device it's on ). > > > > Other options, like is it waiting for a dialtone ( maybe from the wrong > > country? ) before dialling, or can you connect to the clear account that > > you know the modem can connect to on other machines?? Hopefully that'll > > help to identify which bit is playing up... > > > > Steve > > > > On Tue, 24 Feb 2009 16:27:26 +1300 > > > > chris wrote: > > > Hi Steve, > > > Can we start again please? > > > the modem is a diamond 56e supra express pro. > > > I use it successfully on my other two machines where it connects > > > flawlessly to clear. > > > However on this machine it will not pass on to Xtra and times out after > > > 24 seconds. > > > > > > Attached is the output from lspic > > > > > > will be grateful for any help you can give > > > Regards Chris Thomas > > > > > > On Tue, 2009-02-24 at 15:41 +1300, Steve Holdoway wrote: > > > > On Tue, 24 Feb 2009 15:33:20 +1300 > > > > > > > > chris wrote: > > > > > Hi All > > > > > I can not connect from my hardy partition to xtra, using either > > > > > wvdial, or gnome pp. > > > > > This same machine will connect using the the same modem from the > > > > > windows partition. > > > > > Can anyone please offer any sugestions? > > > > > > > > > > Regards Chris Thomas > > > > > > > > Hi Chris, > > > > > > > > Knowing what the modem was ( sudo lspci should tell you ) will make > > > > support easier (: > > > > > > > > Cheers, Steve
Re: Hardy 8.04 modem concerns
On Tue, 24 Feb 2009 21:25:38 +1300 chris wrote: > Hi Steve, > Yes it is on ttys0, and I can hear the modem negotiate the connection. > It then connects, and falls over at the exchange of user names and > password. It looks like you're well into problems with the the telecon infrastructure setup. Unfortunately, I have no experience with this, being on ihug/voda so can't really help. Good luck, Steve -- Steve Holdoway
Re: Hardy 8.04 modem concerns
Will do and thanks for all suggestions to everyone Cheers Chris Thomas On Tue, 2009-02-24 at 21:59 +1300, John Rye wrote: > On Tue, 24 Feb 2009 21:47:22 +1300 > Rik Tindall wrote: > > > chris wrote: > > > Hi Steve, > > > Yes it is on ttys0, and I can hear the modem negotiate the connection. > > > It then connects, and falls over at the exchange of user names and > > > password. > > > As this is a dual boot system, I know that the issue is not > > > name/password, as they are the same for both systems, as is of course > > > the isp phone numer. > > > > > > it seems to be something in the exchange of username or password that > > > xtra is not acknowledging under hardy 8.04, but is under xp pro > > > > > > The ppp log reports "looks like a keyword", and then crash. times out or > > > terminates I am no completely sure which. > > > > > > I will attach the tail of the ppp log to an email tomorrow and see if > > > you can pick anything up. > > > > > > > > > > From memory there is an error like this created by 'root' being owner of: > > > > r...@celeron2195-ubuntu804:~$ ls /etc/ppp/* -l > > -rw--- 1 root root 101 2008-08-01 11:25 /etc/ppp/chap-secrets > > -rwxr-xr-x 1 root root 1754 2007-10-05 08:57 /etc/ppp/ip-down > > -rwxr-xr-x 1 root root 1892 2007-10-05 08:57 /etc/ppp/ip-up > > -rwxr-xr-x 1 root root 784 2007-10-05 08:57 /etc/ppp/ipv6-down > > -rwxr-xr-x 1 root root 922 2007-10-05 08:57 /etc/ppp/ipv6-up > > -rw-r--r-- 1 root root 13486 2007-10-05 08:57 /etc/ppp/options > > -rw--- 1 root root 1649 2008-08-01 11:25 /etc/ppp/pap-secrets > > -rwxr-xr-x 1 root root 137 2007-10-05 08:57 /etc/ppp/pppoe_on_boot > > -rw-r--r-- 1 root root48 2008-08-01 12:46 /etc/ppp/resolv.conf > > > > ..which 'user' needs write access to one/some of in order to complete > > the login. > > > > - That could prompt someone who remembers exactly what ppp wants to > > write to; it should be listed in your error logs, IIRC. > > Not sure about pppd wanting to write - I've always has hassles connecting > to Xtra via dialup and more so in recent times. > > Chris, try adding the following to your /etc/ppp/options, (some of the > negotiation timing defaults may be too short) > > lock > noauth > defaultroute > ipcp-max-configure 65 > ipcp-accept-local > ipcp-accept-remote > idle 600 > > John >
Re: Hardy 8.04 modem concerns
This seems related: http://www.linux.net.nz/pipermail/aucklug/2007-March/001508.html Can the changes selected by Yast (the configuration tool in Suse) be made in Ubuntu? HTH, A
Re: Hardy 8.04 modem concerns
On Tue, 24 Feb 2009 21:58:59 +1300 chris wrote: > Hi Steve > Attached is the ppp log output of the last attempt to connect to xtra. > This was 5 mins after a successful download of mail etc using the same > modem from the xp partition > regards Chris After looking at your log ... have you run: 'sudo wvdialconf /etc/wvdial.conf' yet? If not do so, then edit /etc/wvdial.conf as root and insert the phone numbers etc eg; 'sudo gedit /etc/wvdial.conf' John
Re: Hardy 8.04 modem concerns
chris wrote: it seems to be something in the exchange of username or password that xtra is not acknowledging under hardy 8.04, but is under xp pro The ppp log reports "looks like a keyword", and then crash. times out or terminates I am no completely sure which. From memory there is an error like this created by 'root' being owner of: r...@celeron2195-ubuntu804:~$ ls /etc/ppp/* -l -rw--- 1 root root 101 2008-08-01 11:25 /etc/ppp/chap-secrets -rwxr-xr-x 1 root root 1754 2007-10-05 08:57 /etc/ppp/ip-down -rwxr-xr-x 1 root root 1892 2007-10-05 08:57 /etc/ppp/ip-up -rwxr-xr-x 1 root root 784 2007-10-05 08:57 /etc/ppp/ipv6-down -rwxr-xr-x 1 root root 922 2007-10-05 08:57 /etc/ppp/ipv6-up -rw-r--r-- 1 root root 13486 2007-10-05 08:57 /etc/ppp/options -rw--- 1 root root 1649 2008-08-01 11:25 /etc/ppp/pap-secrets -rwxr-xr-x 1 root root 137 2007-10-05 08:57 /etc/ppp/pppoe_on_boot -rw-r--r-- 1 root root48 2008-08-01 12:46 /etc/ppp/resolv.conf ..which 'user' needs write access to one/some of in order to complete the login. Compared to old install (see "peers" difference), from which I used to dialup: r...@celeron2195-ubuntu804:/mnt/sda7/etc/ppp$ ls -l total 72 -rw--- 1 root root 118 2008-03-30 15:08 chap-secrets -rw-r--r-- 1 root root 13523 2008-05-14 08:35 options -rw--- 1 root root 1666 2008-03-30 15:08 pap-secrets drwxr-s--- 2 root dip 4096 2007-11-26 12:43 peers -rwxr-xr-x 1 root root 137 2007-10-05 08:57 pppoe_on_boot drwxr-xr-x 2 root root 4096 2007-06-22 16:55 resolv -rw-r--r-- 1 root root48 2008-05-29 17:41 resolv.conf r...@celeron2195-ubuntu804:/mnt/sda7/etc/ppp/peers$ ls -l total 16 -rw-r--r-- 1 root dip 109 2008-03-30 15:08 ppp0 -rw-r- 1 root dip 1093 2007-10-16 12:28 provider -rw-r--r-- 1 root root 30 2007-06-15 01:51 wvdial -rw-r--r-- 1 root root 75 2007-06-15 01:51 wvdial-pipe
Re: Hardy 8.04 modem concerns
On Tue, 24 Feb 2009 21:47:22 +1300 Rik Tindall wrote: > chris wrote: > > Hi Steve, > > Yes it is on ttys0, and I can hear the modem negotiate the connection. > > It then connects, and falls over at the exchange of user names and > > password. > > As this is a dual boot system, I know that the issue is not > > name/password, as they are the same for both systems, as is of course > > the isp phone numer. > > > > it seems to be something in the exchange of username or password that > > xtra is not acknowledging under hardy 8.04, but is under xp pro > > > > The ppp log reports "looks like a keyword", and then crash. times out or > > terminates I am no completely sure which. > > > > I will attach the tail of the ppp log to an email tomorrow and see if > > you can pick anything up. > > > > > > From memory there is an error like this created by 'root' being owner of: > > r...@celeron2195-ubuntu804:~$ ls /etc/ppp/* -l > -rw--- 1 root root 101 2008-08-01 11:25 /etc/ppp/chap-secrets > -rwxr-xr-x 1 root root 1754 2007-10-05 08:57 /etc/ppp/ip-down > -rwxr-xr-x 1 root root 1892 2007-10-05 08:57 /etc/ppp/ip-up > -rwxr-xr-x 1 root root 784 2007-10-05 08:57 /etc/ppp/ipv6-down > -rwxr-xr-x 1 root root 922 2007-10-05 08:57 /etc/ppp/ipv6-up > -rw-r--r-- 1 root root 13486 2007-10-05 08:57 /etc/ppp/options > -rw--- 1 root root 1649 2008-08-01 11:25 /etc/ppp/pap-secrets > -rwxr-xr-x 1 root root 137 2007-10-05 08:57 /etc/ppp/pppoe_on_boot > -rw-r--r-- 1 root root48 2008-08-01 12:46 /etc/ppp/resolv.conf > > ..which 'user' needs write access to one/some of in order to complete > the login. > > - That could prompt someone who remembers exactly what ppp wants to > write to; it should be listed in your error logs, IIRC. Not sure about pppd wanting to write - I've always has hassles connecting to Xtra via dialup and more so in recent times. Chris, try adding the following to your /etc/ppp/options, (some of the negotiation timing defaults may be too short) lock noauth defaultroute ipcp-max-configure 65 ipcp-accept-local ipcp-accept-remote idle 600 John
Re: Hardy 8.04 modem concerns
So how do I fix it? Cheers Chris On Tue, 2009-02-24 at 21:47 +1300, Rik Tindall wrote: > chris wrote: > > Hi Steve, > > Yes it is on ttys0, and I can hear the modem negotiate the connection. > > It then connects, and falls over at the exchange of user names and > > password. > > As this is a dual boot system, I know that the issue is not > > name/password, as they are the same for both systems, as is of course > > the isp phone numer. > > > > it seems to be something in the exchange of username or password that > > xtra is not acknowledging under hardy 8.04, but is under xp pro > > > > The ppp log reports "looks like a keyword", and then crash. times out or > > terminates I am no completely sure which. > > > > I will attach the tail of the ppp log to an email tomorrow and see if > > you can pick anything up. > > > > > > From memory there is an error like this created by 'root' being owner of: > > r...@celeron2195-ubuntu804:~$ ls /etc/ppp/* -l > -rw--- 1 root root 101 2008-08-01 11:25 /etc/ppp/chap-secrets > -rwxr-xr-x 1 root root 1754 2007-10-05 08:57 /etc/ppp/ip-down > -rwxr-xr-x 1 root root 1892 2007-10-05 08:57 /etc/ppp/ip-up > -rwxr-xr-x 1 root root 784 2007-10-05 08:57 /etc/ppp/ipv6-down > -rwxr-xr-x 1 root root 922 2007-10-05 08:57 /etc/ppp/ipv6-up > -rw-r--r-- 1 root root 13486 2007-10-05 08:57 /etc/ppp/options > -rw--- 1 root root 1649 2008-08-01 11:25 /etc/ppp/pap-secrets > -rwxr-xr-x 1 root root 137 2007-10-05 08:57 /etc/ppp/pppoe_on_boot > -rw-r--r-- 1 root root48 2008-08-01 12:46 /etc/ppp/resolv.conf > > ..which 'user' needs write access to one/some of in order to complete > the login. > > - That could prompt someone who remembers exactly what ppp wants to > write to; it should be listed in your error logs, IIRC.
Re: Hardy 8.04 modem concerns
Hi Steve Attached is the ppp log output of the last attempt to connect to xtra. This was 5 mins after a successful download of mail etc using the same modem from the xp partition regards Chris On Tue, 2009-02-24 at 16:42 +1300, Steve Holdoway wrote: > That's an external one, isn't it?? So can you talk to it on /dev/ttyS0 or is > it on ttyS1? > ( try connecting to it with minicom, and typing ATZ - it'll answer OK if it > is, then you'll be sure which device it's on ). > > Other options, like is it waiting for a dialtone ( maybe from the wrong > country? ) before dialling, or can you connect to the clear account that you > know the modem can connect to on other machines?? Hopefully that'll help to > identify which bit is playing up... > > Steve > > On Tue, 24 Feb 2009 16:27:26 +1300 > chris wrote: > > > Hi Steve, > > Can we start again please? > > the modem is a diamond 56e supra express pro. > > I use it successfully on my other two machines where it connects > > flawlessly to clear. > > However on this machine it will not pass on to Xtra and times out after > > 24 seconds. > > > > Attached is the output from lspic > > > > will be grateful for any help you can give > > Regards Chris Thomas > > > > On Tue, 2009-02-24 at 15:41 +1300, Steve Holdoway wrote: > > > On Tue, 24 Feb 2009 15:33:20 +1300 > > > chris wrote: > > > > > > > Hi All > > > > I can not connect from my hardy partition to xtra, using either wvdial, > > > > or gnome pp. > > > > This same machine will connect using the the same modem from the windows > > > > partition. > > > > Can anyone please offer any sugestions? > > > > > > > > Regards Chris Thomas > > > > > > > Hi Chris, > > > > > > Knowing what the modem was ( sudo lspci should tell you ) will make > > > support easier (: > > > > > > Cheers, Steve > > > > --> Ignoring malformed input line: ";Do NOT edit this file by hand!" --> WvDial: Internet dialer version 1.60 --> Cannot set information for serial port. --> Initializing modem. --> Sending: ATZ OK --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 OK --> Modem initialized. --> Sending: ATM1L3DT,,087303030,, --> Waiting for carrier. ATM1L3DT,,087303030,, CONNECT 115200 --> Carrier detected. Waiting for prompt. login: --> Looks like a login prompt. --> Sending: vernacee vernacee Password: --> Looks like a password prompt. --> Sending: (password) Login/Network User: --> Looks like a login prompt. --> Sending: vernacee vernacee CLI - Invalid Argument: vernacee This field is a KEYWORD. The possible values are: LOGINNETWORK PPP Login/Network User: --> Looks like a login prompt. --> Sending: vernacee vernacee CLI - Invalid Argument: vernacee This field is a KEYWORD. The possible values are: LOGINNETWORK PPP Login/Network User: --> Looks like a login prompt. --> Sending: vernacee vernacee CLI - Invalid Argument: vernacee This field is a KEYWORD. The possible values are: LOGINNETWORK PPP Login/Network User: --> Don't know what to do! Starting pppd and hoping for the best. --> Starting pppd at Wed Feb 25 10:52:51 2009 --> Warning: Could not modify /etc/ppp/pap-secrets: Permission denied --> --> PAP (Password Authentication Protocol) may be flaky. --> Warning: Could not modify /etc/ppp/chap-secrets: Permission denied --> --> CHAP (Challenge Handshake) may be flaky. --> Pid of pppd: 5485 --> Using interface ppp0 --> Disconnecting at Wed Feb 25 10:53:22 2009 --> The PPP daemon has died: A modem hung up the phone (exit code = 16) --> man pppd explains pppd error codes in more detail. --> Try again and look into /var/log/messages and the wvdial and pppd man pages for more information.
Re: Hardy 8.04 modem concerns
chris wrote: Hi Steve, Yes it is on ttys0, and I can hear the modem negotiate the connection. It then connects, and falls over at the exchange of user names and password. As this is a dual boot system, I know that the issue is not name/password, as they are the same for both systems, as is of course the isp phone numer. it seems to be something in the exchange of username or password that xtra is not acknowledging under hardy 8.04, but is under xp pro The ppp log reports "looks like a keyword", and then crash. times out or terminates I am no completely sure which. I will attach the tail of the ppp log to an email tomorrow and see if you can pick anything up. From memory there is an error like this created by 'root' being owner of: r...@celeron2195-ubuntu804:~$ ls /etc/ppp/* -l -rw--- 1 root root 101 2008-08-01 11:25 /etc/ppp/chap-secrets -rwxr-xr-x 1 root root 1754 2007-10-05 08:57 /etc/ppp/ip-down -rwxr-xr-x 1 root root 1892 2007-10-05 08:57 /etc/ppp/ip-up -rwxr-xr-x 1 root root 784 2007-10-05 08:57 /etc/ppp/ipv6-down -rwxr-xr-x 1 root root 922 2007-10-05 08:57 /etc/ppp/ipv6-up -rw-r--r-- 1 root root 13486 2007-10-05 08:57 /etc/ppp/options -rw--- 1 root root 1649 2008-08-01 11:25 /etc/ppp/pap-secrets -rwxr-xr-x 1 root root 137 2007-10-05 08:57 /etc/ppp/pppoe_on_boot -rw-r--r-- 1 root root48 2008-08-01 12:46 /etc/ppp/resolv.conf ..which 'user' needs write access to one/some of in order to complete the login. - That could prompt someone who remembers exactly what ppp wants to write to; it should be listed in your error logs, IIRC.
Re: Hardy 8.04 modem concerns
Hi Steve, Yes it is on ttys0, and I can hear the modem negotiate the connection. It then connects, and falls over at the exchange of user names and password. As this is a dual boot system, I know that the issue is not name/password, as they are the same for both systems, as is of course the isp phone numer. it seems to be something in the exchange of username or password that xtra is not acknowledging under hardy 8.04, but is under xp pro The ppp log reports "looks like a keyword", and then crash. times out or terminates I am no completely sure which. I will attach the tail of the ppp log to an email tomorrow and see if you can pick anything up. The machine is an IBM p4 for what that is worth, with an ibm motherboard. This modem I also use on my laptop as ttyUSB0 and I have used it on several ubuntu dual boot systems with out an issue. I tried wvdial, with the same result. All help gratefully received. Cheers chris On Tue, 2009-02-24 at 16:42 +1300, Steve Holdoway wrote: > That's an external one, isn't it?? So can you talk to it on /dev/ttyS0 or is > it on ttyS1? > ( try connecting to it with minicom, and typing ATZ - it'll answer OK if it > is, then you'll be sure which device it's on ). > > Other options, like is it waiting for a dialtone ( maybe from the wrong > country? ) before dialling, or can you connect to the clear account that you > know the modem can connect to on other machines?? Hopefully that'll help to > identify which bit is playing up... > > Steve > > On Tue, 24 Feb 2009 16:27:26 +1300 > chris wrote: > > > Hi Steve, > > Can we start again please? > > the modem is a diamond 56e supra express pro. > > I use it successfully on my other two machines where it connects > > flawlessly to clear. > > However on this machine it will not pass on to Xtra and times out after > > 24 seconds. > > > > Attached is the output from lspic > > > > will be grateful for any help you can give > > Regards Chris Thomas > > > > On Tue, 2009-02-24 at 15:41 +1300, Steve Holdoway wrote: > > > On Tue, 24 Feb 2009 15:33:20 +1300 > > > chris wrote: > > > > > > > Hi All > > > > I can not connect from my hardy partition to xtra, using either wvdial, > > > > or gnome pp. > > > > This same machine will connect using the the same modem from the windows > > > > partition. > > > > Can anyone please offer any sugestions? > > > > > > > > Regards Chris Thomas > > > > > > > Hi Chris, > > > > > > Knowing what the modem was ( sudo lspci should tell you ) will make > > > support easier (: > > > > > > Cheers, Steve > > > >
RE: Hardy 8.04 modem concerns
Yes, and I can attach that tomorrow. cheers Chris On Tue, 2009-02-24 at 16:40 +1300, Payne, Owen wrote: > You say it times out, do you get a ppp log of the session? > > -Original Message- > From: chris [mailto:che...@gmail.com] > Sent: Tuesday, 24 February 2009 4:31 pm > To: linux-users@it.canterbury.ac.nz > Subject: Re: Hardy 8.04 modem concerns > > sorry Steve the information I sent you was from the wrong machine :-( > > I have just resent the correct info > Regards Chris > > On Tue, 2009-02-24 at 16:25 +1300, Steve Holdoway wrote: > > Looks like you may need to trawl through the intel website for the > right drivers ): > > > > Cheers, > > > > Steve. > > > > On Tue, 24 Feb 2009 16:07:39 +1300 > > chris wrote: > > > > > Forgot, modem is attached to ttyso > > > Cheers Chris > > > not ttyusb0 > > > I am having to send this from another machine not the one that won't > > > > connect. > > > > > > On Tue, 2009-02-24 at 15:41 +1300, Steve Holdoway wrote: > > > > On Tue, 24 Feb 2009 15:33:20 +1300 chris wrote: > > > > > > > > > Hi All > > > > > I can not connect from my hardy partition to xtra, using either > > > > > wvdial, or gnome pp. > > > > > This same machine will connect using the the same modem from the > > > > > > windows partition. > > > > > Can anyone please offer any sugestions? > > > > > > > > > > Regards Chris Thomas > > > > > > > > > Hi Chris, > > > > > > > > Knowing what the modem was ( sudo lspci should tell you ) will > make support easier (: > > > > > > > > Cheers, Steve > > > > > > > > > > ** > This electronic email and any files transmitted with it are intended > solely for the use of the individual or entity to whom they are > addressed. > > The views expressed in this message are those of the individual > sender and may not necessarily reflect the views of the Christchurch > City Council. > > If you are not the correct recipient of this email please advise the > sender and delete. > > Christchurch City Council > http://www.ccc.govt.nz > ** > >
Re: Hardy 8.04 modem concerns
That's an external one, isn't it?? So can you talk to it on /dev/ttyS0 or is it on ttyS1? ( try connecting to it with minicom, and typing ATZ - it'll answer OK if it is, then you'll be sure which device it's on ). Other options, like is it waiting for a dialtone ( maybe from the wrong country? ) before dialling, or can you connect to the clear account that you know the modem can connect to on other machines?? Hopefully that'll help to identify which bit is playing up... Steve On Tue, 24 Feb 2009 16:27:26 +1300 chris wrote: > Hi Steve, > Can we start again please? > the modem is a diamond 56e supra express pro. > I use it successfully on my other two machines where it connects > flawlessly to clear. > However on this machine it will not pass on to Xtra and times out after > 24 seconds. > > Attached is the output from lspic > > will be grateful for any help you can give > Regards Chris Thomas > > On Tue, 2009-02-24 at 15:41 +1300, Steve Holdoway wrote: > > On Tue, 24 Feb 2009 15:33:20 +1300 > > chris wrote: > > > > > Hi All > > > I can not connect from my hardy partition to xtra, using either wvdial, > > > or gnome pp. > > > This same machine will connect using the the same modem from the windows > > > partition. > > > Can anyone please offer any sugestions? > > > > > > Regards Chris Thomas > > > > > Hi Chris, > > > > Knowing what the modem was ( sudo lspci should tell you ) will make support > > easier (: > > > > Cheers, Steve > -- Steve Holdoway
Re: Hardy 8.04 modem concerns
Err, of course, if it's a dual-boot PC and it was *just working* with the other OS then of course the first three reasons I suggest are moot. A On Tue, February 24, 2009 16:39, Andrew Errington wrote: > Well, it seems to be an external serial modem, so it ought to work. > > > Common problems are: > > > Modem not switched on > Modem not connected to PC > Modem not connected to phone line > Misidentifying the serial port (/dev/ttyS?) > Permissions on the serial port device > Mis-typing the ISP phone number, username, or password > > > These are the easy ones to detect and fix. > > > By the way, I used KPPP for modem trickery and it seemed to do the Right > Thing (but no good if you use Gnome). > > > HTH, > > > Andrew > > > > >
RE: Hardy 8.04 modem concerns
You say it times out, do you get a ppp log of the session? -Original Message- From: chris [mailto:che...@gmail.com] Sent: Tuesday, 24 February 2009 4:31 pm To: linux-users@it.canterbury.ac.nz Subject: Re: Hardy 8.04 modem concerns sorry Steve the information I sent you was from the wrong machine :-( I have just resent the correct info Regards Chris On Tue, 2009-02-24 at 16:25 +1300, Steve Holdoway wrote: > Looks like you may need to trawl through the intel website for the right drivers ): > > Cheers, > > Steve. > > On Tue, 24 Feb 2009 16:07:39 +1300 > chris wrote: > > > Forgot, modem is attached to ttyso > > Cheers Chris > > not ttyusb0 > > I am having to send this from another machine not the one that won't > > connect. > > > > On Tue, 2009-02-24 at 15:41 +1300, Steve Holdoway wrote: > > > On Tue, 24 Feb 2009 15:33:20 +1300 chris wrote: > > > > > > > Hi All > > > > I can not connect from my hardy partition to xtra, using either > > > > wvdial, or gnome pp. > > > > This same machine will connect using the the same modem from the > > > > windows partition. > > > > Can anyone please offer any sugestions? > > > > > > > > Regards Chris Thomas > > > > > > > Hi Chris, > > > > > > Knowing what the modem was ( sudo lspci should tell you ) will make support easier (: > > > > > > Cheers, Steve > > > > ** This electronic email and any files transmitted with it are intended solely for the use of the individual or entity to whom they are addressed. The views expressed in this message are those of the individual sender and may not necessarily reflect the views of the Christchurch City Council. If you are not the correct recipient of this email please advise the sender and delete. Christchurch City Council http://www.ccc.govt.nz **
Re: Hardy 8.04 modem concerns
Well, it seems to be an external serial modem, so it ought to work. Common problems are: Modem not switched on Modem not connected to PC Modem not connected to phone line Misidentifying the serial port (/dev/ttyS?) Permissions on the serial port device Mis-typing the ISP phone number, username, or password These are the easy ones to detect and fix. By the way, I used KPPP for modem trickery and it seemed to do the Right Thing (but no good if you use Gnome). HTH, Andrew
Re: Hardy 8.04 modem concerns
sorry Steve the information I sent you was from the wrong machine :-( I have just resent the correct info Regards Chris On Tue, 2009-02-24 at 16:25 +1300, Steve Holdoway wrote: > Looks like you may need to trawl through the intel website for the right > drivers ): > > Cheers, > > Steve. > > On Tue, 24 Feb 2009 16:07:39 +1300 > chris wrote: > > > Forgot, modem is attached to ttyso > > Cheers Chris > > not ttyusb0 > > I am having to send this from another machine not the one that won't > > connect. > > > > On Tue, 2009-02-24 at 15:41 +1300, Steve Holdoway wrote: > > > On Tue, 24 Feb 2009 15:33:20 +1300 > > > chris wrote: > > > > > > > Hi All > > > > I can not connect from my hardy partition to xtra, using either wvdial, > > > > or gnome pp. > > > > This same machine will connect using the the same modem from the windows > > > > partition. > > > > Can anyone please offer any sugestions? > > > > > > > > Regards Chris Thomas > > > > > > > Hi Chris, > > > > > > Knowing what the modem was ( sudo lspci should tell you ) will make > > > support easier (: > > > > > > Cheers, Steve > > > >
Re: Hardy 8.04 modem concerns
Hi Steve, Can we start again please? the modem is a diamond 56e supra express pro. I use it successfully on my other two machines where it connects flawlessly to clear. However on this machine it will not pass on to Xtra and times out after 24 seconds. Attached is the output from lspic will be grateful for any help you can give Regards Chris Thomas On Tue, 2009-02-24 at 15:41 +1300, Steve Holdoway wrote: > On Tue, 24 Feb 2009 15:33:20 +1300 > chris wrote: > > > Hi All > > I can not connect from my hardy partition to xtra, using either wvdial, > > or gnome pp. > > This same machine will connect using the the same modem from the windows > > partition. > > Can anyone please offer any sugestions? > > > > Regards Chris Thomas > > > Hi Chris, > > Knowing what the modem was ( sudo lspci should tell you ) will make support > easier (: > > Cheers, Steve ve...@verna-desktop:~$ sudo lspci [sudo] password for verna: 00:00.0 Host bridge: Intel Corporation 82845G/GL[Brookdale-G]/GE/PE DRAM Controller/Host-Hub Interface (rev 03) 00:02.0 VGA compatible controller: Intel Corporation 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device (rev 03) 00:1d.0 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #1 (rev 02) 00:1d.1 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #2 (rev 02) 00:1d.2 USB Controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #3 (rev 02) 00:1d.7 USB Controller: Intel Corporation 82801DB/DBM (ICH4/ICH4-M) USB2 EHCI Controller (rev 02) 00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 82) 00:1f.0 ISA bridge: Intel Corporation 82801DB/DBL (ICH4/ICH4-L) LPC Interface Bridge (rev 02) 00:1f.1 IDE interface: Intel Corporation 82801DB (ICH4) IDE Controller (rev 02) 00:1f.3 SMBus: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) SMBus Controller (rev 02) 00:1f.5 Multimedia audio controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller (rev 02) 01:08.0 Ethernet controller: Intel Corporation 82801DB PRO/100 VE (LOM) Ethernet Controller (rev 82)
Re: Hardy 8.04 modem concerns
Looks like you may need to trawl through the intel website for the right drivers ): Cheers, Steve. On Tue, 24 Feb 2009 16:07:39 +1300 chris wrote: > Forgot, modem is attached to ttyso > Cheers Chris > not ttyusb0 > I am having to send this from another machine not the one that won't > connect. > > On Tue, 2009-02-24 at 15:41 +1300, Steve Holdoway wrote: > > On Tue, 24 Feb 2009 15:33:20 +1300 > > chris wrote: > > > > > Hi All > > > I can not connect from my hardy partition to xtra, using either wvdial, > > > or gnome pp. > > > This same machine will connect using the the same modem from the windows > > > partition. > > > Can anyone please offer any sugestions? > > > > > > Regards Chris Thomas > > > > > Hi Chris, > > > > Knowing what the modem was ( sudo lspci should tell you ) will make support > > easier (: > > > > Cheers, Steve > -- Steve Holdoway
Re: Hardy 8.04 modem concerns
Forgot, modem is attached to ttyso Cheers Chris not ttyusb0 I am having to send this from another machine not the one that won't connect. On Tue, 2009-02-24 at 15:41 +1300, Steve Holdoway wrote: > On Tue, 24 Feb 2009 15:33:20 +1300 > chris wrote: > > > Hi All > > I can not connect from my hardy partition to xtra, using either wvdial, > > or gnome pp. > > This same machine will connect using the the same modem from the windows > > partition. > > Can anyone please offer any sugestions? > > > > Regards Chris Thomas > > > Hi Chris, > > Knowing what the modem was ( sudo lspci should tell you ) will make support > easier (: > > Cheers, Steve
Re: Hardy 8.04 modem concerns
Hi Steve, Diamond supra express 65e proch...@chris-laptop:~$ sudo lspci [sudo] password for chris: 00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07) 00:01.0 PCI bridge: Intel Corporation Mobile 4 Series Chipset PCI Express Graphics Port (rev 07) 00:03.0 Communication controller: Intel Corporation Mobile 4 Series Chipset MEI Controller (rev 07) 00:03.2 IDE interface: Intel Corporation Mobile 4 Series Chipset PT IDER Controller (rev 07) 00:03.3 Serial controller: Intel Corporation Mobile 4 Series Chipset AMT SOL Redirection (rev 07) 00:19.0 Ethernet controller: Intel Corporation 82567LM Gigabit Network Connection (rev 03) 00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03) 00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03) 00:1a.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03) 00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03) 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03) 00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03) 00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03) 00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 03) 00:1c.4 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 (rev 03) 00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03) 00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03) 00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03) 00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93) 00:1f.0 ISA bridge: Intel Corporation ICH9M-E LPC Interface Controller (rev 03) 00:1f.2 SATA controller: Intel Corporation ICH9M/M-E SATA AHCI Controller (rev 03) 01:00.0 VGA compatible controller: nVidia Corporation Device 061e (rev a2) 03:00.0 Network controller: Intel Corporation Wireless WiFi Link 5100 86:06.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 06) 86:06.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 25) 86:06.2 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 14) 86:06.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 14) 86:06.4 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 14) 86:06.5 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev bb) output from sudo lspci below On Tue, 2009-02-24 at 15:41 +1300, Steve Holdoway wrote: > On Tue, 24 Feb 2009 15:33:20 +1300 > chris wrote: > > > Hi All > > I can not connect from my hardy partition to xtra, using either wvdial, > > or gnome pp. > > This same machine will connect using the the same modem from the windows > > partition. > > Can anyone please offer any sugestions? > > > > Regards Chris Thomas > > > Hi Chris, > > Knowing what the modem was ( sudo lspci should tell you ) will make support > easier (: > > Cheers, Steve
Re: Hardy 8.04 modem concerns
On Tue, 24 Feb 2009 15:33:20 +1300 chris wrote: > Hi All > I can not connect from my hardy partition to xtra, using either wvdial, > or gnome pp. > This same machine will connect using the the same modem from the windows > partition. > Can anyone please offer any sugestions? > > Regards Chris Thomas > Hi Chris, Knowing what the modem was ( sudo lspci should tell you ) will make support easier (: Cheers, Steve -- Steve Holdoway
