SCO Woes III: 6 weeks later. I still can't buy a license from SCO.
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 SCO Woes III: 6 weeks later. I still can't buy a license from SCO. by Drew It has been six weeks since my initial contact with SCO regarding getting a license for my Linux appliance server business, and SCO's apathy towards the sale is as great as it ever was. If I didn't know any better, I'd say their sales department now has a well orchestrated circle of runarounds to keep you from actually pinning anybody down. I left off my last letter in this series with a phone call to my friendly sales rep who had promised to call me back within days. I never received a call back from that rep, and left them a couple more friendly messages asking for information to no avail. Feeling left out in the cold, I called the SCO main sales line and asked to be routed to a sales person who could help me with buying Linux server licenses. I was routed to a regional sales rep, whose voicemail got a polite request for information, again with no response. I called the main SCO sales line again and told them that I _really_ needed to talk to someone about a sale, as I was ready to purchase, and couldn't find anyone to take my money. I was routed to _another_ sales rep in my area, and since he was of course not immediately available, I left another voicemail. This one at least called back. He didn't have any Linux license information for me, but took my questions (including how can I buy this now?) and promised me a callback. Sound familiar? I didn't receive a callback with any answers, but I did receive an email from this new rep telling me that the _original_ person I had talked to would be contacting me within a couple days with answers. It has been 6 days since my latest broken promise from SCO, and I'm really not wondering why they are a doomed company, with the way they treat their potential customers. Once again, I have called that original SCO rep and requested information and a followup on my original questions. This was all on voicemail of course, since actually getting a SCO rep on the phone is apparently a task worthy of a congressional medal. I have a request of Linux (or really any) news organizations. Find two or three of your best reporters and have them try, in the nicest way possible, to buy a Linux license from SCO. I'm having absolutely terrible luck, despite my most gracious attempts, to throw money at SCO (in return, of course, for the famed license). I can't believe that a sales force is this incompetent, or instead of that possibility, that SCO could be so blatantly outright in their lying about license availability. Darl, reading this? Sell me a license. If it is in fact available, fire your sales force for incompetence. - -drew - -- M. Drew Streib [EMAIL PROTECTED] Independent Rambler, Software/Standards/Freedom/Law -- http://dtype.org/ -BEGIN PGP SIGNATURE- Version: GnuPG v1.2.3 (GNU/Linux) iD8DBQE/hXdx2MO5UukaubkRAlL9AJ9wh/flnMP0bZiQ7R/pKqAWteQarwCgpxPo RtlrEhtOcnAZReIo1a09ptM= =9fks -END PGP SIGNATURE- ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://smtp.linux-sxs.org/mailman/listinfo/linux-users
Re: SCO Woes III: 6 weeks later. I still can't buy a license from SCO.
On Thursday 09 October 2003 10:57 am, M. Drew Streib wrote: SCO Woes III: 6 weeks later. I still can't buy a license from SCO. by Drew It has been six weeks since my initial contact with SCO regarding getting a license for my Linux appliance server business, and SCO's apathy towards the sale is as great as it ever was. If I didn't know any better, I'd say their sales department now has a well orchestrated circle of runarounds to keep you from actually pinning anybody down. I left off my last letter in this series with a phone call to my friendly sales rep who had promised to call me back within days. I never received a call back from that rep, and left them a couple more friendly messages asking for information to no avail. Feeling left out in the cold, I called the SCO main sales line and asked to be routed to a sales person who could help me with buying Linux server licenses. I was routed to a regional sales rep, whose voicemail got a polite request for information, again with no response. I called the main SCO sales line again and told them that I _really_ needed to talk to someone about a sale, as I was ready to purchase, and couldn't find anyone to take my money. I was routed to _another_ sales rep in my area, and since he was of course not immediately available, I left another voicemail. This one at least called back. He didn't have any Linux license information for me, but took my questions (including how can I buy this now?) and promised me a callback. Sound familiar? I didn't receive a callback with any answers, but I did receive an email from this new rep telling me that the _original_ person I had talked to would be contacting me within a couple days with answers. It has been 6 days since my latest broken promise from SCO, and I'm really not wondering why they are a doomed company, with the way they treat their potential customers. Once again, I have called that original SCO rep and requested information and a followup on my original questions. This was all on voicemail of course, since actually getting a SCO rep on the phone is apparently a task worthy of a congressional medal. I have a request of Linux (or really any) news organizations. Find two or three of your best reporters and have them try, in the nicest way possible, to buy a Linux license from SCO. I'm having absolutely terrible luck, despite my most gracious attempts, to throw money at SCO (in return, of course, for the famed license). I can't believe that a sales force is this incompetent, or instead of that possibility, that SCO could be so blatantly outright in their lying about license availability. Darl, reading this? Sell me a license. If it is in fact available, fire your sales force for incompetence. -drew Hasn't it occurred to you that they don't want to sell you a license because if their IP claims are proven false... they could be charged with fraud?? It's just more smoke and mirrors. And the news media could try buy a license, but they could more easily try to find someone who has a license. In fact, next time you're on the phone, why don't you ask them to point you to a license holder. (but they will claim they can't because a privacy... and I can understand that if in fact they have sold a license) -- ++ + Bruce S. Marshall [EMAIL PROTECTED] Bellaire, MI 10/09/03 12:19 + ++ Rubber bands have snappy endings! ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://smtp.linux-sxs.org/mailman/listinfo/linux-users
Re: SCO Woes III: 6 weeks later. I still can't buy a license from SCO.
On Thu, 9 Oct 2003 10:57:53 -0400 M. Drew Streib [EMAIL PROTECTED] (by way of Douglas J Hunley[EMAIL PROTECTED]) wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 SCO Woes III: 6 weeks later. I still can't buy a license from SCO. by Drew I can't believe that a sales force is this incompetent, or instead of that possibility, that SCO could be so blatantly outright in their lying about license availability. Darl, reading this? Sell me a license. If it is in fact available, fire your sales force for incompetence. I can certainly believe all of the above (incompetence+lying). Darl would have to fire himself first. -- Collins Richey - Denver Area if you fill your heart with regrets of yesterday and the worries of tomorrow, you have no today to be thankful for. ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://smtp.linux-sxs.org/mailman/listinfo/linux-users
Re: SCO Woes III: 6 weeks later. I still can't buy a license from SCO.
On Thu, 2003-10-09 at 11:22, Bruce Marshall wrote: On Thursday 09 October 2003 10:57 am, M. Drew Streib wrote: I have a request of Linux (or really any) news organizations. Find two or three of your best reporters and have them try, in the nicest way possible, to buy a Linux license from SCO. I'm having absolutely terrible luck, despite my most gracious attempts, to throw money at SCO (in return, of course, for the famed license). I can't believe that a sales force is this incompetent, or instead of that possibility, that SCO could be so blatantly outright in their lying about license availability. Hasn't it occurred to you that they don't want to sell you a license because if their IP claims are proven false... they could be charged with fraud?? It's just more smoke and mirrors. No, I don't think that its a concern over fraud. I think its more likely that they've gutted their sales force. I called them last week about a product and was unable to speak to a salesman. I finally got a call back after 5 working days. Salesman seems helpful enough, but they're unquestionably putting very little effort into selling products. Shawn ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://smtp.linux-sxs.org/mailman/listinfo/linux-users
Re: SCO Woes III: 6 weeks later. I still can't buy a license from SCO.
On Thu, 2003-10-09 at 12:22, Bruce Marshall wrote: Hasn't it occurred to you that they don't want to sell you a license because if their IP claims are proven false... they could be charged with fraud?? It's just more smoke and mirrors. Fraud is a criminal charge. It would only be fraud if it could be proven that they had *intent* to defraud in full knowledge that they had no valid claim to the IP. Proving that they just weren't mistaken (which so far is not illegal) would be extremely difficult. Their *civil* liability, in the event they are proven wrong, is entirely another matter. -- burns ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://smtp.linux-sxs.org/mailman/listinfo/linux-users
RE: SCO Woes III: 6 weeks later. I still can't buy a license from SCO.
Hasn't it occurred to you that they don't want to sell you a license because if their IP claims are proven false... they could be charged with fraud?? It's just more smoke and mirrors. Fraud is a criminal charge. It would only be fraud if it could be proven that they had *intent* to defraud in full knowledge that they had no valid claim to the IP. Proving that they just weren't mistaken (which so far is not illegal) would be extremely difficult. Their *civil* liability, in the event they are proven wrong, is entirely another matter. Perhaps we'd best all start documenting our emotional stress and other symptoms to support the class action suit they should be receiving as soon as they are determined to be in error. Hey, if someone can collect $10M because you did not warning them that the hot coffee they just bought is hot, you ought to be able to collect for this kind of #^%^, er, FUD. In Harmony's Way and In A Chord, Tom ;-}) Registered Linux User #154358 Plain Text Emails Don't Spread Virii! ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://smtp.linux-sxs.org/mailman/listinfo/linux-users
Re: SCO Woes III: 6 weeks later. I still can't buy a license from SCO.
Who needs a salesforce where they are going? On 09 Oct 2003 12:41:35 -0500 Shawn L Johnston [EMAIL PROTECTED] wrote: No, I don't think that its a concern over fraud. I think its more likely that they've gutted their sales force. I called them last week about a product and was unable to speak to a salesman. I finally got a call back after 5 working days. Salesman seems helpful enough, but they're unquestionably putting very little effort into selling products. -- Matthew Carpenter [EMAIL PROTECTED] http://www.eisgr.com/ Enterprise Information Systems * Network Server Appliances * Network Consulting, Integration Support * Web Integration and E-Business ___ Linux-users mailing list [EMAIL PROTECTED] Unsubscribe/Suspend/Etc - http://smtp.linux-sxs.org/mailman/listinfo/linux-users
