Re: [pfSense] serial port sadness

2015-03-17 Thread Jeremy Bennett
Resolution:

Never did figure out what I was doing wrong, and another client needed a
new pfsense box, so I just ended up buying the USB to serial adapter and
gender changer from Netgate.

Was affordable, isn't the prolific chipset, and it totally works.

Big thanks to everyone!

Mahalo,
Jeremy

On Fri, Feb 27, 2015 at 12:24 PM, Sean m...@thegeekclub.net wrote:

 Although... you reminded me of a good story.  Once upon a time I worked
 for this startup company trying to develop a device that was programmed
 over serial.
 Some argument between owner and guy who did original dev work left us with
 a device and a crappy 16 bit dos executable to reverse engineer.
 Called a genius friend of mine and we actually rigged up a serial cable
 with two heads and many twisted wires and electrical tape that allowed us
 to sniff the data traversing it.
 So we figured out the entire command set of the device and were able to
 write a better app...

 On Fri, Feb 27, 2015 at 4:18 PM, Sean m...@thegeekclub.net wrote:

 LOL.  This guy gets it.
 When I get in trouble there's an almost retired telephony tech in my
 office who speaks this arcane serial language.
 I send him mfg pinouts and they'll make me a custom cable in a pinch.  To
 me it's all just voodoo.

 On Fri, Feb 27, 2015 at 2:16 PM, Jim Thompson j...@netgate.com wrote:

 Let me know when you want to hear the story of a paper tape reader, a
 pick and place machine, and speed select (pin 23 on a DB-25 wired for EIA
 RS-232-C)

 On Feb 27, 2015, at 1:55 PM, Sean m...@thegeekclub.net wrote:

 You also need a real NULL modem cable.  Actually there's probably
 nothing wrong with your USB to Serial.
 The blue Cisco cables are rollover cables.  They are not NULL modem
 cables.  Welcome to serial cable pinout hell.  ;-)
 Some of us have been here a long time.  I'm no expert but i've got 3
 different serial cables and converters in my toolbag having learned the
 hard way the variety of devices and requirements.

 On Wed, Feb 25, 2015 at 2:30 PM, Jeremy Bennett 
 jbenn...@hikitechnology.com wrote:

 Thank you all for the suggestions. I put my own alix router in place
 for my client, and now that I have a little time, will go ahead and
 purchase a non-prolific USB to serial adapter, and the associated
 accessories.

 I have gotten into the habit of buying prebuilt Alix systems, and that
 has spoiled me.

 On Wed, Feb 25, 2015 at 10:12 AM, Volker Kuhlmann 
 hid...@paradise.net.nz wrote:

 On Thu 26 Feb 2015 07:19:04 NZDT +1300, Jim Pingle wrote:

  http://www.amazon.com/gp/product/B00AHYJWWG

 Yes useful for many occasions.
 However as a first step having a two bucks gender bender and trying
 with
 and without will put the straight/null issue to rest. You'll still need
 if if the flashing gadget indicates as such. Smaller/cheaper than
 having
 two different cables too.

  FTDI chip, too.

 Or what the Chinese make of that ;-)

 Volker

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Re: [pfSense] serial port sadness

2015-02-25 Thread Bob Gustafson
Years ago I had problems with serial cables - I invested in a little 
in-line gadget that had red and green LEDs for each line. The one I have 
uses 25 pin connectors, so the cable is a mix of 9-25 pin adapters and 
the LED viewer.


You can shut down/disconnect one end to see what lights remain lit. A 
flicker on a pair of lights indicates data flow. It has been very helpful.


Bob G

On 02/25/2015 05:35 AM, Dr. Peter Voigt wrote:

On Wed, 25 Feb 2015 01:26:04 -1000
Jeremy Bennett jbenn...@hikitechnology.com wrote:


I'm using a cable that came with a Cisco router, I googled the part
number and I'm pretty sure it came back with a Null modem cable.

Not sure if I have read all about your issue. But my Cisco SG300
switches are operating with straight serial cables only, e.g. you need
1:1 connected ones. Null modem cables are useless here. One the other
hand: The Alix boards need Null modem cables.

Regards,
Peter

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Re: [pfSense] serial port sadness

2015-02-25 Thread Volker Kuhlmann
On Thu 26 Feb 2015 07:19:04 NZDT +1300, Jim Pingle wrote:

 http://www.amazon.com/gp/product/B00AHYJWWG

Yes useful for many occasions.
However as a first step having a two bucks gender bender and trying with
and without will put the straight/null issue to rest. You'll still need
if if the flashing gadget indicates as such. Smaller/cheaper than having
two different cables too.

 FTDI chip, too.

Or what the Chinese make of that ;-)

Volker

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Re: [pfSense] serial port sadness

2015-02-25 Thread Jim Pingle
On 02/25/2015 12:03 PM, Bob Gustafson wrote:
 Years ago I had problems with serial cables - I invested in a little
 in-line gadget that had red and green LEDs for each line. The one I have
 uses 25 pin connectors, so the cable is a mix of 9-25 pin adapters and
 the LED viewer.
 
 You can shut down/disconnect one end to see what lights remain lit. A
 flicker on a pair of lights indicates data flow. It has been very helpful.

I picked this up a few days ago and I'm quite happy with it:

http://www.amazon.com/gp/product/B00AHYJWWG

USB to serial converter with an LED readout including transmit and
receive indicators.

FTDI chip, too.

Jim

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Re: [pfSense] serial port sadness

2015-02-25 Thread Jeremy Bennett
I'm using a cable that came with a Cisco router, I googled the part number
and I'm pretty sure it came back with a Null modem cable.

The strangest thing is that I'm pretty sure I had this working at one
point. I'll post back when I find the solution.

On Mon, Feb 23, 2015 at 6:24 PM, Oliver Hansen oliver.han...@gmail.com
wrote:

 Walter mentioned it. And that's the same problem I've had before.
 On Feb 23, 2015 8:15 PM, Ryan Coleman ryan.cole...@cwis.biz wrote:

 No one has mentioned that you haven't stated if you had a Null Modem
 cable.

 Do you have a Null Modem cable or a simple Pass-through one?

  On Feb 23, 2015, at 7:08 PM, Jeremy Bennett 
 jbenn...@hikitechnology.com wrote:
 
  I'm trying to get a couple of bricked Alix boards back.
 
  I've got a USB to serial adapter (which has worked in the past), a
 Windows 7 computer and Teraterm, but whenever I connect everything up I
 just get the cursor blinking at me.
 
  Set the port to 9600, N, 1 as instructions indicate (usb to serial
 usually is showing up on COM7).
 
  I've replaced the serial cable with a new one.
 
  I've replaced the USB to serial adapter with a new one (both are
 prolific 2303s)
 
  I've tried w/ a WIndows 8 machine as well, but the results are the
 same... blinking cursor.
 
  I connected the same stuff to a known good Alix box, and I got the same
 result, so I know it isn't the Alixes.
 
  What else can I try?
 
  Mahalo,
  Jeremy
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Re: [pfSense] serial port sadness

2015-02-25 Thread Dr. Peter Voigt
On Wed, 25 Feb 2015 01:26:04 -1000
Jeremy Bennett jbenn...@hikitechnology.com wrote:

 I'm using a cable that came with a Cisco router, I googled the part
 number and I'm pretty sure it came back with a Null modem cable.

Not sure if I have read all about your issue. But my Cisco SG300
switches are operating with straight serial cables only, e.g. you need
1:1 connected ones. Null modem cables are useless here. One the other
hand: The Alix boards need Null modem cables.

Regards,
Peter

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Re: [pfSense] serial port sadness

2015-02-23 Thread Edward Servello

Hello all:

I goofed up a BIOS setting on a Netgate FW-7551 a few months ago. 
Nothing I tried would get the console to connect, even though the system 
seemed to be booting (LEDs flash, system beep after 30 seconds, etc).


I finally popped open the cover and pulled the CMOS battery out for a 
couple of minutes. I reinstalled the battery and fired the box up. The 
console came back with the restoration of the default BIOS settings.


~Ed


On 2/23/2015 9:02 PM, Walter Parker wrote:
I had a problem like this, so I replaced the cheap converted with one 
made by a California company (it was much nicer, real drivers and 
instructions for $5 more). I got no output until I remembered that I 
might need a null modem adapter. Once I added that to mix everything 
worked like a charm (text started flowing).


Check you setup to see what kind of serial cable you have, as a 
regular modem cable will not work between a PC and an ALIX box. It 
needs to be the other kind (host to host).



Walter

On Mon, Feb 23, 2015 at 4:56 PM, Chris Bagnall 
pfse...@lists.minotaur.cc mailto:pfse...@lists.minotaur.cc wrote:


On 24/2/15 12:08 am, Jeremy Bennett wrote:

I've got a USB to serial adapter (which has worked in the
past), a Windows
7 computer and Teraterm, but whenever I connect everything up
I just get
the cursor blinking at me.


Agree with others that the most likely culprit here is the USB to
serial adapter itself. Having said that, I've never had a Prolific
one fail, and I've a chain of a dozen shops using them extensively
(their point of sale supplier uses serial connections to open the
cash drawers).

Set the port to 9600, N, 1 as instructions indicate (usb to
serial usually
is showing up on COM7).


It's worth adding that the ALIX boards use - IIRC - 38400 on their
BIOS and only bounce to 9600 when pfSense takes over from the
BIOS. Though even with a speed mismatch, you'd still expect to see
junk characters appearing, not just a cursor.

What else can I try?


The ones that come to mind, given you've already tried a different
adapter are (not in any particular order):

a) different terminal program: on Windows I use PuTTY (which will
talk serial quite happily); on a Mac I use ZTerm; on Linux I use
screen (someone's already posted the syntax for that I see)

b) different drivers for the adapter - IIRC there's a Prolific
open driver project that might be worth a look.

c) different (i.e. non-Windows) OS.

d) try the USB/serial adapter and cable on another serial device
and see if it works with that - many managed switches have serial
ports, for example.

Kind regards,

Chris
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Louis D. Brandeis



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Re: [pfSense] serial port sadness

2015-02-23 Thread Ryan Coleman
No one has mentioned that you haven’t stated if you had a Null Modem cable. 

Do you have a Null Modem cable or a simple Pass-through one?

 On Feb 23, 2015, at 7:08 PM, Jeremy Bennett jbenn...@hikitechnology.com 
 wrote:
 
 I'm trying to get a couple of bricked Alix boards back.
 
 I've got a USB to serial adapter (which has worked in the past), a Windows 7 
 computer and Teraterm, but whenever I connect everything up I just get the 
 cursor blinking at me.
 
 Set the port to 9600, N, 1 as instructions indicate (usb to serial usually is 
 showing up on COM7).
 
 I've replaced the serial cable with a new one.
 
 I've replaced the USB to serial adapter with a new one (both are prolific 
 2303s)
 
 I've tried w/ a WIndows 8 machine as well, but the results are the same... 
 blinking cursor.
 
 I connected the same stuff to a known good Alix box, and I got the same 
 result, so I know it isn't the Alixes.
 
 What else can I try?
 
 Mahalo,
 Jeremy
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Re: [pfSense] serial port sadness

2015-02-23 Thread Walter Parker
I had a problem like this, so I replaced the cheap converted with one
made by a California company (it was much nicer, real drivers and
instructions for $5 more). I got no output until I remembered that I might
need a null modem adapter. Once I added that to mix everything worked like
a charm (text started flowing).

Check you setup to see what kind of serial cable you have, as a regular
modem cable will not work between a PC and an ALIX box. It needs to be
the other kind (host to host).


Walter

On Mon, Feb 23, 2015 at 4:56 PM, Chris Bagnall pfse...@lists.minotaur.cc
wrote:

 On 24/2/15 12:08 am, Jeremy Bennett wrote:

 I've got a USB to serial adapter (which has worked in the past), a Windows
 7 computer and Teraterm, but whenever I connect everything up I just get
 the cursor blinking at me.


 Agree with others that the most likely culprit here is the USB to serial
 adapter itself. Having said that, I've never had a Prolific one fail, and
 I've a chain of a dozen shops using them extensively (their point of sale
 supplier uses serial connections to open the cash drawers).

  Set the port to 9600, N, 1 as instructions indicate (usb to serial usually
 is showing up on COM7).


 It's worth adding that the ALIX boards use - IIRC - 38400 on their BIOS
 and only bounce to 9600 when pfSense takes over from the BIOS. Though even
 with a speed mismatch, you'd still expect to see junk characters appearing,
 not just a cursor.

  What else can I try?


 The ones that come to mind, given you've already tried a different adapter
 are (not in any particular order):

 a) different terminal program: on Windows I use PuTTY (which will talk
 serial quite happily); on a Mac I use ZTerm; on Linux I use screen
 (someone's already posted the syntax for that I see)

 b) different drivers for the adapter - IIRC there's a Prolific open driver
 project that might be worth a look.

 c) different (i.e. non-Windows) OS.

 d) try the USB/serial adapter and cable on another serial device and see
 if it works with that - many managed switches have serial ports, for
 example.

 Kind regards,

 Chris
 --
 This email is made from 100% recycled electrons

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[pfSense] serial port sadness

2015-02-23 Thread Jeremy Bennett
I'm trying to get a couple of bricked Alix boards back.

I've got a USB to serial adapter (which has worked in the past), a Windows
7 computer and Teraterm, but whenever I connect everything up I just get
the cursor blinking at me.

Set the port to 9600, N, 1 as instructions indicate (usb to serial usually
is showing up on COM7).

I've replaced the serial cable with a new one.

I've replaced the USB to serial adapter with a new one (both are prolific
2303s)

I've tried w/ a WIndows 8 machine as well, but the results are the same...
blinking cursor.

I connected the same stuff to a known good Alix box, and I got the same
result, so I know it isn't the Alixes.

What else can I try?

Mahalo,
Jeremy
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Re: [pfSense] serial port sadness

2015-02-23 Thread Shamim Shahriar

On 24/02/2015 00:08, Jeremy Bennett wrote:
 I'm trying to get a couple of bricked Alix boards back.

 I've got a USB to serial adapter (which has worked in the past), a
 Windows 7 computer and Teraterm, but whenever I connect everything up
 I just get the cursor blinking at me.

 Set the port to 9600, N, 1 as instructions indicate (usb to serial
 usually is showing up on COM7).

 I've replaced the serial cable with a new one.

 I've replaced the USB to serial adapter with a new one (both are
 prolific 2303s)

 I've tried w/ a WIndows 8 machine as well, but the results are the
 same... blinking cursor.

 I connected the same stuff to a known good Alix box, and I got the
 same result, so I know it isn't the Alixes.

 What else can I try?

 Mahalo,
 Jeremy

Hi Jeremy

In my experience, most of the times the issue is with the USB2Serial
converter/cable -- more precisely the chipset used in them. I have found
FTDI based cables/converters to be more reliable (and prolific used to
be the most horrible :P). That being said, any chance you can download
one of those live Linux/Unix dristo and either boot from a CD or a USB
stick? If yes (lubuntu is a good candidate -- lightweight, no need to
install, etc.), then that could be a good point to start. You can use
screen (after booting, while the machine is still connected to the
internet, just open a terminal, type in sudo su, and then apt-get
install screen, follow the prompts). Also, if you run tail -f
/var/log/messages while inserting the USB adapter/cable, it will tell
you which tty it is attaching itself to (and also what kind of chipset
it has. If it is unable to detect the chipset, chances are you need to
install some driver in windows to make it work/communicate properly).
Then it is a matter of issuing

screen /dev/ttyXX speed

Please note, even though the documentation says 9600, the newer apu
boards use 115200 as default, and since this can be set by the user
through the web interface, it may be worth checking the known good alix
(by connecting to the web interface) what speed that is set to, or if
the serial console is enabled even!

Others might come with better suggestion, but this is what I would have
done if I were in your position.

Just my 2p

Regards
Shah
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Re: [pfSense] serial port sadness

2015-02-23 Thread Oliver Hansen
Walter mentioned it. And that's the same problem I've had before.
On Feb 23, 2015 8:15 PM, Ryan Coleman ryan.cole...@cwis.biz wrote:

 No one has mentioned that you haven’t stated if you had a Null Modem cable.

 Do you have a Null Modem cable or a simple Pass-through one?

  On Feb 23, 2015, at 7:08 PM, Jeremy Bennett jbenn...@hikitechnology.com
 wrote:
 
  I'm trying to get a couple of bricked Alix boards back.
 
  I've got a USB to serial adapter (which has worked in the past), a
 Windows 7 computer and Teraterm, but whenever I connect everything up I
 just get the cursor blinking at me.
 
  Set the port to 9600, N, 1 as instructions indicate (usb to serial
 usually is showing up on COM7).
 
  I've replaced the serial cable with a new one.
 
  I've replaced the USB to serial adapter with a new one (both are
 prolific 2303s)
 
  I've tried w/ a WIndows 8 machine as well, but the results are the
 same... blinking cursor.
 
  I connected the same stuff to a known good Alix box, and I got the same
 result, so I know it isn't the Alixes.
 
  What else can I try?
 
  Mahalo,
  Jeremy
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Re: [pfSense] serial port sadness

2015-02-23 Thread Manojav Sridhar
Jeremy,

I had one of those cables and couldn't get it work when attached to the hub
on my monitor, hooking it up to the motherboard ports directly worked. I
used the screen /dev/ttyUSB0 SPEED to get connected.

Give that a try.

On Mon, Feb 23, 2015 at 7:28 PM, Shamim Shahriar shamim.shahr...@gmail.com
wrote:


 On 24/02/2015 00:08, Jeremy Bennett wrote:
  I'm trying to get a couple of bricked Alix boards back.
 
  I've got a USB to serial adapter (which has worked in the past), a
  Windows 7 computer and Teraterm, but whenever I connect everything up
  I just get the cursor blinking at me.
 
  Set the port to 9600, N, 1 as instructions indicate (usb to serial
  usually is showing up on COM7).
 
  I've replaced the serial cable with a new one.
 
  I've replaced the USB to serial adapter with a new one (both are
  prolific 2303s)
 
  I've tried w/ a WIndows 8 machine as well, but the results are the
  same... blinking cursor.
 
  I connected the same stuff to a known good Alix box, and I got the
  same result, so I know it isn't the Alixes.
 
  What else can I try?
 
  Mahalo,
  Jeremy
 
 Hi Jeremy

 In my experience, most of the times the issue is with the USB2Serial
 converter/cable -- more precisely the chipset used in them. I have found
 FTDI based cables/converters to be more reliable (and prolific used to
 be the most horrible :P). That being said, any chance you can download
 one of those live Linux/Unix dristo and either boot from a CD or a USB
 stick? If yes (lubuntu is a good candidate -- lightweight, no need to
 install, etc.), then that could be a good point to start. You can use
 screen (after booting, while the machine is still connected to the
 internet, just open a terminal, type in sudo su, and then apt-get
 install screen, follow the prompts). Also, if you run tail -f
 /var/log/messages while inserting the USB adapter/cable, it will tell
 you which tty it is attaching itself to (and also what kind of chipset
 it has. If it is unable to detect the chipset, chances are you need to
 install some driver in windows to make it work/communicate properly).
 Then it is a matter of issuing

 screen /dev/ttyXX speed

 Please note, even though the documentation says 9600, the newer apu
 boards use 115200 as default, and since this can be set by the user
 through the web interface, it may be worth checking the known good alix
 (by connecting to the web interface) what speed that is set to, or if
 the serial console is enabled even!

 Others might come with better suggestion, but this is what I would have
 done if I were in your position.

 Just my 2p

 Regards
 Shah
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Re: [pfSense] serial port sadness

2015-02-23 Thread Ryan Coleman
Strike that - Walter did but not by the specific name.


 On Feb 23, 2015, at 11:15 PM, Ryan Coleman ryan.cole...@cwis.biz wrote:
 
 No one has mentioned that you haven’t stated if you had a Null Modem cable. 
 
 Do you have a Null Modem cable or a simple Pass-through one?
 
 On Feb 23, 2015, at 7:08 PM, Jeremy Bennett jbenn...@hikitechnology.com 
 wrote:
 
 I'm trying to get a couple of bricked Alix boards back.
 
 I've got a USB to serial adapter (which has worked in the past), a Windows 7 
 computer and Teraterm, but whenever I connect everything up I just get the 
 cursor blinking at me.
 
 Set the port to 9600, N, 1 as instructions indicate (usb to serial usually 
 is showing up on COM7).
 
 I've replaced the serial cable with a new one.
 
 I've replaced the USB to serial adapter with a new one (both are prolific 
 2303s)
 
 I've tried w/ a WIndows 8 machine as well, but the results are the same... 
 blinking cursor.
 
 I connected the same stuff to a known good Alix box, and I got the same 
 result, so I know it isn't the Alixes.
 
 What else can I try?
 
 Mahalo,
 Jeremy
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Re: [pfSense] serial port sadness

2015-02-23 Thread Chris Bagnall

On 24/2/15 12:08 am, Jeremy Bennett wrote:

I've got a USB to serial adapter (which has worked in the past), a Windows
7 computer and Teraterm, but whenever I connect everything up I just get
the cursor blinking at me.


Agree with others that the most likely culprit here is the USB to serial 
adapter itself. Having said that, I've never had a Prolific one fail, 
and I've a chain of a dozen shops using them extensively (their point of 
sale supplier uses serial connections to open the cash drawers).



Set the port to 9600, N, 1 as instructions indicate (usb to serial usually
is showing up on COM7).


It's worth adding that the ALIX boards use - IIRC - 38400 on their BIOS 
and only bounce to 9600 when pfSense takes over from the BIOS. Though 
even with a speed mismatch, you'd still expect to see junk characters 
appearing, not just a cursor.



What else can I try?


The ones that come to mind, given you've already tried a different 
adapter are (not in any particular order):


a) different terminal program: on Windows I use PuTTY (which will talk 
serial quite happily); on a Mac I use ZTerm; on Linux I use screen 
(someone's already posted the syntax for that I see)


b) different drivers for the adapter - IIRC there's a Prolific open 
driver project that might be worth a look.


c) different (i.e. non-Windows) OS.

d) try the USB/serial adapter and cable on another serial device and see 
if it works with that - many managed switches have serial ports, for 
example.


Kind regards,

Chris
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