Re: Question about Voiceover and a particular web site.

[Travis Siegel]

This is interesting.  I used to use squirrel mail, and never had any  
issues with it.  Have you looked at the source, to see what kind of  
button this is? Sometimes, javascript has a nasty habbit of causing  
problems with vo.  I'll see if I can dig up that particular version of  
sm and take a look at it after installing it on a server here.  If you  
haven't figured it out by then, perhaps my tinkering will provide a  
solution.  Could be a code change is in order, but we'll see.

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Re: Question about Voiceover and a particular web site.

[Christopher-Mark Gilland]

Yes, we have done this as well.

Chris.


Visit my Audioboo page for freely available music which I have recorded.

http://www.audioboo.fm/chrisgilland

For updates to my Audioboo page, you also are more than welcome to follow me 
on Twitter.


http://www.twitter.com/clgillandmusic
- Original Message - 
From: "Daniela Rubio" 

To: "Mac OSX & iOS Accessibility" 
Sent: Tuesday, October 22, 2013 1:59 AM
Subject: Re: Question about Voiceover and a particular web site.


Did you try to literally interact with the button title and then click with 
the mouse witt Vo+Shift+space or with the trackpad, or, may be, Bringing a 
context menu and clicking something from there?

I don't know the site, but just some other ideas.

Daniela Rubio T
iPhone: +34662328507



El 22/10/2013, a las 06:38, "Christopher-Mark Gilland" 
 escribió:


Let me know what you find out, as I've gotten no other responses yet prior 
to your's.


Chris.


Visit my Audioboo page for freely available music which I have recorded.

http://www.audioboo.fm/chrisgilland

For updates to my Audioboo page, you also are more than welcome to follow 
me on Twitter.


http://www.twitter.com/clgillandmusic
- Original Message - From: "Sarah k Alawami" 
To: "Mac OSX & iOS Accessibility" 
Sent: Monday, October 21, 2013 11:25 PM
Subject: Re: Question about Voiceover and a particular web site.


Hmm I now a user on my server who uses squirrel mail. I can have them try 
and send me a test email if they are awake enough to do this evening 
(they are in class) I know it used to work, but maybe I"m using a 
different version of the mail thingy. I don't know. If someone beats me 
to the answer that would be nice as what you did was correct in your 
trouble shooting procedures.


Good luck.
On Oct 21, 2013, at 3:01 PM, Christopher-Mark Gilland 
 wrote:



Hello.

My company has a few customers who are blind using ?voiceover that are 
running into some problems.  I thought that I would throw this question 
out to you guys and see if anyone knows a way to get around this issue.


Basically, we use WHM/CPanel as our server administration.  We also 
have, for web based mail a copy of Squirrel Mail installed on the 
server.


The issue is that when a client logs into their webmail account via 
Squirrel Mail, they then are presented with two frames:  a left frame, 
and a right frame.  Once they interact with the right frame, they can 
get to the link to compose a new message.  This works fine, and they are 
able to get the e-mail composed, and elect to receive a read or a 
deliver receipt, or both.  If they need to attach any files, they also 
can do this with no problem.  The issue however is when they try sending 
off the e-mail to its recipient.  As soon as they press VO+Space on the 
send button, absolutely nothing at all seems to be happening, and we 
have confirmed that the individual who should be receiving the e-mail 
does not get it in their inbox.  When I look at the mail server logs on 
our server, I do not see any trace that the e-mail has gone through the 
smtp server, nor through any sort of path to reach the recipient.


We also tried routing the mouse with command+VO+F5, then clicking with 
VO+shift+Space, and even have tried routing the mouse, then literally 
clicking the track pad, and even have tried pressing return, as well as 
pressing the space bar on this button.  Nothing at all is working.  We 
tried to stop interacting with the right frame, then reinteract just in 
case the page didn't refresh as far as Voiceover was concerned, but this 
doesn't seem to have any effect either.  Further to complicate things, 
we have tried both in Safari, as well as in Google Chrome, I tried 
myself using Webkit, and even using Lightning Web Browser.  On Windows, 
I've tried with Firefox, as well as with Internet Exploder... oh wait... 
did I really just say that? LOL!  At any rate, nothing works.


I'm completely out of options.

We are running Squirrel Mail 1.4.22 on Cent-OS 6 which is running 
CPanel/WHM Web Host Manager 11.38.2.7.


If anyone has any idea, please let me know so that I may promptly answer 
this support ticket on what else may can be done.


Chris.
<--- Mac Access At Mac Access Dot Net --->

To reply to this post, please address your message to 
mac-access@mac-access.net


You can find an archive of all messages postedto the Mac-Access 
forum at either the list's own dedicated web archive:

<http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html>
or at the public Mail Archive:
<http://www.mail-archive.com/mac-access@mac-access.net/>.
Subscribe to the list's RSS feed from:
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As the Mac Access Dot Net administrators, we do our very best to ensure 
that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus 
a

Re: Question about Voiceover and a particular web site.

[Daniela Rubio]

Did you try to literally interact with the button title and then click with the 
mouse witt Vo+Shift+space or with the trackpad, or, may be, Bringing a context 
menu and clicking something from there?
I don't know the site, but just some other ideas.

Daniela Rubio T
iPhone: +34662328507



El 22/10/2013, a las 06:38, "Christopher-Mark Gilland" 
 escribió:

> Let me know what you find out, as I've gotten no other responses yet prior to 
> your's.
> 
> Chris.
> 
> 
> Visit my Audioboo page for freely available music which I have recorded.
> 
> http://www.audioboo.fm/chrisgilland
> 
> For updates to my Audioboo page, you also are more than welcome to follow me 
> on Twitter.
> 
> http://www.twitter.com/clgillandmusic
> - Original Message - From: "Sarah k Alawami" 
> To: "Mac OSX & iOS Accessibility" 
> Sent: Monday, October 21, 2013 11:25 PM
> Subject: Re: Question about Voiceover and a particular web site.
> 
> 
>> Hmm I now a user on my server who uses squirrel mail. I can have them try 
>> and send me a test email if they are awake enough to do this evening (they 
>> are in class) I know it used to work, but maybe I"m using a different 
>> version of the mail thingy. I don't know. If someone beats me to the answer 
>> that would be nice as what you did was correct in your trouble shooting 
>> procedures.
>> 
>> Good luck.
>> On Oct 21, 2013, at 3:01 PM, Christopher-Mark Gilland 
>>  wrote:
>> 
>>> Hello.
>>> 
>>> My company has a few customers who are blind using ?voiceover that are 
>>> running into some problems.  I thought that I would throw this question out 
>>> to you guys and see if anyone knows a way to get around this issue.
>>> 
>>> Basically, we use WHM/CPanel as our server administration.  We also have, 
>>> for web based mail a copy of Squirrel Mail installed on the server.
>>> 
>>> The issue is that when a client logs into their webmail account via 
>>> Squirrel Mail, they then are presented with two frames:  a left frame, and 
>>> a right frame.  Once they interact with the right frame, they can get to 
>>> the link to compose a new message.  This works fine, and they are able to 
>>> get the e-mail composed, and elect to receive a read or a deliver receipt, 
>>> or both.  If they need to attach any files, they also can do this with no 
>>> problem.  The issue however is when they try sending off the e-mail to its 
>>> recipient.  As soon as they press VO+Space on the send button, absolutely 
>>> nothing at all seems to be happening, and we have confirmed that the 
>>> individual who should be receiving the e-mail does not get it in their 
>>> inbox.  When I look at the mail server logs on our server, I do not see any 
>>> trace that the e-mail has gone through the smtp server, nor through any 
>>> sort of path to reach the recipient.
>>> 
>>> We also tried routing the mouse with command+VO+F5, then clicking with 
>>> VO+shift+Space, and even have tried routing the mouse, then literally 
>>> clicking the track pad, and even have tried pressing return, as well as 
>>> pressing the space bar on this button.  Nothing at all is working.  We 
>>> tried to stop interacting with the right frame, then reinteract just in 
>>> case the page didn't refresh as far as Voiceover was concerned, but this 
>>> doesn't seem to have any effect either.  Further to complicate things, we 
>>> have tried both in Safari, as well as in Google Chrome, I tried myself 
>>> using Webkit, and even using Lightning Web Browser.  On Windows, I've tried 
>>> with Firefox, as well as with Internet Exploder... oh wait... did I really 
>>> just say that? LOL!  At any rate, nothing works.
>>> 
>>> I'm completely out of options.
>>> 
>>> We are running Squirrel Mail 1.4.22 on Cent-OS 6 which is running 
>>> CPanel/WHM Web Host Manager 11.38.2.7.
>>> 
>>> If anyone has any idea, please let me know so that I may promptly answer 
>>> this support ticket on what else may can be done.
>>> 
>>> Chris.
>>> <--- Mac Access At Mac Access Dot Net --->
>>> 
>>> To reply to this post, please address your message to 
>>> mac-access@mac-access.net
>>> 
>>> You can find an archive of all messages postedto the Mac-Access forum 
>>> at either the list's own dedicated web archive:
>>> <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html>
>>&

Re: Question about Voiceover and a particular web site.

[Christopher-Mark Gilland]

Let me know what you find out, as I've gotten no other responses yet prior 
to your's.


Chris.


Visit my Audioboo page for freely available music which I have recorded.

http://www.audioboo.fm/chrisgilland

For updates to my Audioboo page, you also are more than welcome to follow me 
on Twitter.


http://www.twitter.com/clgillandmusic
- Original Message - 
From: "Sarah k Alawami" 

To: "Mac OSX & iOS Accessibility" 
Sent: Monday, October 21, 2013 11:25 PM
Subject: Re: Question about Voiceover and a particular web site.


Hmm I now a user on my server who uses squirrel mail. I can have them try 
and send me a test email if they are awake enough to do this evening (they 
are in class) I know it used to work, but maybe I"m using a different 
version of the mail thingy. I don't know. If someone beats me to the 
answer that would be nice as what you did was correct in your trouble 
shooting procedures.


Good luck.
On Oct 21, 2013, at 3:01 PM, Christopher-Mark Gilland 
 wrote:



Hello.

My company has a few customers who are blind using ?voiceover that are 
running into some problems.  I thought that I would throw this question 
out to you guys and see if anyone knows a way to get around this issue.


Basically, we use WHM/CPanel as our server administration.  We also have, 
for web based mail a copy of Squirrel Mail installed on the server.


The issue is that when a client logs into their webmail account via 
Squirrel Mail, they then are presented with two frames:  a left frame, 
and a right frame.  Once they interact with the right frame, they can get 
to the link to compose a new message.  This works fine, and they are able 
to get the e-mail composed, and elect to receive a read or a deliver 
receipt, or both.  If they need to attach any files, they also can do 
this with no problem.  The issue however is when they try sending off the 
e-mail to its recipient.  As soon as they press VO+Space on the send 
button, absolutely nothing at all seems to be happening, and we have 
confirmed that the individual who should be receiving the e-mail does not 
get it in their inbox.  When I look at the mail server logs on our 
server, I do not see any trace that the e-mail has gone through the smtp 
server, nor through any sort of path to reach the recipient.


We also tried routing the mouse with command+VO+F5, then clicking with 
VO+shift+Space, and even have tried routing the mouse, then literally 
clicking the track pad, and even have tried pressing return, as well as 
pressing the space bar on this button.  Nothing at all is working.  We 
tried to stop interacting with the right frame, then reinteract just in 
case the page didn't refresh as far as Voiceover was concerned, but this 
doesn't seem to have any effect either.  Further to complicate things, we 
have tried both in Safari, as well as in Google Chrome, I tried myself 
using Webkit, and even using Lightning Web Browser.  On Windows, I've 
tried with Firefox, as well as with Internet Exploder... oh wait... did I 
really just say that? LOL!  At any rate, nothing works.


I'm completely out of options.

We are running Squirrel Mail 1.4.22 on Cent-OS 6 which is running 
CPanel/WHM Web Host Manager 11.38.2.7.


If anyone has any idea, please let me know so that I may promptly answer 
this support ticket on what else may can be done.


Chris.
<--- Mac Access At Mac Access Dot Net --->

To reply to this post, please address your message to 
mac-access@mac-access.net


You can find an archive of all messages postedto the Mac-Access forum 
at either the list's own dedicated web archive:

<http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html>
or at the public Mail Archive:
<http://www.mail-archive.com/mac-access@mac-access.net/>.
Subscribe to the list's RSS feed from:
<http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml>

As the Mac Access Dot Net administrators, we do our very best to ensure 
that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus 
and worm-free.  However, this should in no way replace your own security 
strategy.  We assume neither liability nor responsibility should 
something unpredictable happen.


Please remember to update your membership preferences periodically by 
visiting the list website at:

<http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>



<--- Mac Access At Mac Access Dot Net --->

To reply to this post, please address your message to 
mac-access@mac-access.net


You can find an archive of all messages postedto the Mac-Access forum 
at either the list's own dedicated web archive:

<http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html>
or at the public Mail Archive:
<http://www.mail-archive.com/mac-access@mac-access.net/>.
Subscribe to the list's RSS feed from:
<http://www.mail-archive.com/mac-access@mac-access.net/maillist

Re: Question about Voiceover and a particular web site.

[Sarah k Alawami]

Hmm I now a user on my server who uses squirrel mail. I can have them try and 
send me a test email if they are awake enough to do this evening (they are in 
class) I know it used to work, but maybe I"m using a different version of the 
mail thingy. I don't know. If someone beats me to the answer that would be nice 
as what you did was correct in your trouble shooting procedures.

Good luck.
On Oct 21, 2013, at 3:01 PM, Christopher-Mark Gilland 
 wrote:

> Hello.
> 
> My company has a few customers who are blind using ?voiceover that are 
> running into some problems.  I thought that I would throw this question out 
> to you guys and see if anyone knows a way to get around this issue.
> 
> Basically, we use WHM/CPanel as our server administration.  We also have, for 
> web based mail a copy of Squirrel Mail installed on the server.
> 
> The issue is that when a client logs into their webmail account via Squirrel 
> Mail, they then are presented with two frames:  a left frame, and a right 
> frame.  Once they interact with the right frame, they can get to the link to 
> compose a new message.  This works fine, and they are able to get the e-mail 
> composed, and elect to receive a read or a deliver receipt, or both.  If they 
> need to attach any files, they also can do this with no problem.  The issue 
> however is when they try sending off the e-mail to its recipient.  As soon as 
> they press VO+Space on the send button, absolutely nothing at all seems to be 
> happening, and we have confirmed that the individual who should be receiving 
> the e-mail does not get it in their inbox.  When I look at the mail server 
> logs on our server, I do not see any trace that the e-mail has gone through 
> the smtp server, nor through any sort of path to reach the recipient.
> 
> We also tried routing the mouse with command+VO+F5, then clicking with 
> VO+shift+Space, and even have tried routing the mouse, then literally 
> clicking the track pad, and even have tried pressing return, as well as 
> pressing the space bar on this button.  Nothing at all is working.  We tried 
> to stop interacting with the right frame, then reinteract just in case the 
> page didn't refresh as far as Voiceover was concerned, but this doesn't seem 
> to have any effect either.  Further to complicate things, we have tried both 
> in Safari, as well as in Google Chrome, I tried myself using Webkit, and even 
> using Lightning Web Browser.  On Windows, I've tried with Firefox, as well as 
> with Internet Exploder... oh wait... did I really just say that? LOL!  At any 
> rate, nothing works.
> 
> I'm completely out of options.
> 
> We are running Squirrel Mail 1.4.22 on Cent-OS 6 which is running CPanel/WHM 
> Web Host Manager 11.38.2.7.
> 
> If anyone has any idea, please let me know so that I may promptly answer this 
> support ticket on what else may can be done.
> 
> Chris. 
> <--- Mac Access At Mac Access Dot Net --->
> 
> To reply to this post, please address your message to 
> mac-access@mac-access.net
> 
> You can find an archive of all messages postedto the Mac-Access forum at 
> either the list's own dedicated web archive:
> 
> or at the public Mail Archive:
> .
> Subscribe to the list's RSS feed from:
> 
> 
> As the Mac Access Dot Net administrators, we do our very best to ensure that 
> the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
> worm-free.  However, this should in no way replace your own security 
> strategy.  We assume neither liability nor responsibility should something 
> unpredictable happen.
> 
> Please remember to update your membership preferences periodically by 
> visiting the list website at:
> 
> 

<--- Mac Access At Mac Access Dot Net --->

To reply to this post, please address your message to mac-access@mac-access.net

You can find an archive of all messages postedto the Mac-Access forum at 
either the list's own dedicated web archive:

or at the public Mail Archive:
.
Subscribe to the list's RSS feed from:


As the Mac Access Dot Net administrators, we do our very best to ensure that 
the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
worm-free.  However, this should in no way replace your own security strategy.  
We assume neither liability nor responsibility should something unpredictable 
happen.

Please remember to update your membership preferences periodically by visiting 
the list website at:

Question about Voiceover and a particular web site.

[Christopher-Mark Gilland]

Hello.

My company has a few customers who are blind using ?voiceover that are 
running into some problems.  I thought that I would throw this question out 
to you guys and see if anyone knows a way to get around this issue.


Basically, we use WHM/CPanel as our server administration.  We also have, 
for web based mail a copy of Squirrel Mail installed on the server.


The issue is that when a client logs into their webmail account via Squirrel 
Mail, they then are presented with two frames:  a left frame, and a right 
frame.  Once they interact with the right frame, they can get to the link to 
compose a new message.  This works fine, and they are able to get the e-mail 
composed, and elect to receive a read or a deliver receipt, or both.  If 
they need to attach any files, they also can do this with no problem.  The 
issue however is when they try sending off the e-mail to its recipient.  As 
soon as they press VO+Space on the send button, absolutely nothing at all 
seems to be happening, and we have confirmed that the individual who should 
be receiving the e-mail does not get it in their inbox.  When I look at the 
mail server logs on our server, I do not see any trace that the e-mail has 
gone through the smtp server, nor through any sort of path to reach the 
recipient.


We also tried routing the mouse with command+VO+F5, then clicking with 
VO+shift+Space, and even have tried routing the mouse, then literally 
clicking the track pad, and even have tried pressing return, as well as 
pressing the space bar on this button.  Nothing at all is working.  We tried 
to stop interacting with the right frame, then reinteract just in case the 
page didn't refresh as far as Voiceover was concerned, but this doesn't seem 
to have any effect either.  Further to complicate things, we have tried both 
in Safari, as well as in Google Chrome, I tried myself using Webkit, and 
even using Lightning Web Browser.  On Windows, I've tried with Firefox, as 
well as with Internet Exploder... oh wait... did I really just say that? 
LOL!  At any rate, nothing works.


I'm completely out of options.

We are running Squirrel Mail 1.4.22 on Cent-OS 6 which is running CPanel/WHM 
Web Host Manager 11.38.2.7.


If anyone has any idea, please let me know so that I may promptly answer 
this support ticket on what else may can be done.


Chris. 


<--- Mac Access At Mac Access Dot Net --->

To reply to this post, please address your message to mac-access@mac-access.net

You can find an archive of all messages postedto the Mac-Access forum at 
either the list's own dedicated web archive:

or at the public Mail Archive:
.
Subscribe to the list's RSS feed from:


As the Mac Access Dot Net administrators, we do our very best to ensure that 
the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and 
worm-free.  However, this should in no way replace your own security strategy.  
We assume neither liability nor responsibility should something unpredictable 
happen.

Please remember to update your membership preferences periodically by visiting 
the list website at: