Re: audible app problems
Hi Esther, You are correct, it was on my iPhone 4. I have a 16GB iPhone, and there is about 10GB available. I almost never have more than 2 or 3 apps running, as several times a week I close everything from the app switcher. I had downloaded it directly to the iPhone, via my home wireless connection. It is like it froze, it was in 2 parts, and it seemed that both parts read downloading after the titles. But for some strange reason, it started working, and now I have finished the book. So I cannot explain why it did that. Thanks All for offering some assistance. Glenn - Original Message - From: Esther mori...@mac.com To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Tuesday, July 10, 2012 4:37 PM Subject: Re: audible app problems Hi Glenn, As Sean says, it would help to know whether you tried to download your Audible book to your computer or to the Audible app on an iPhone, iPod Touch, or iPad. And if you have downloaded a book to either your computer or to an iOS device, what system or device you are using. My guess, based on your earlier posts, is that you are using the Audible app on an iPhone 4. First, can you check whether your device is close to full? I usually use apps to report on my system status (there are also several free ones, like System Status Lite by Techet, but you can find this information on disk usage in the Settings General About screen.) As with all devices and computers, downloading uses available cache storage, and you may get better performance when you're not short on available disk space, or have cleared off active apps in your AppSwitcher, or have cleared off multiple tabs in Safari or even gone to Settings Safari and used Clear History. (Most of this is not necessary, but are steps that you can take to minimize existing use of resources before you download.) Occasionally a file just doesn't download correctly. This can be due to heavy server traffic at the time you tried to download, or the status of the connection at that time with your ISP, etc. I've rarely had this happen with Audible downloads now, and it's unlikely unless you try to get a newly purchased file just after they've run a big sale. However, if this was a problem download, you can delete the file and try again. (You can start playing an app even when the download is incomplete, so the fact that you were able to start listening doesn't indicate that the complete download was OK.) To delete an audiobook from the Audible app: 1. Go to the book's playing screen. If you have selected My Library (the first of 5 buttons at the bottom of the screen), there is probably a Last Played button at the the top right corner of your screen. Double tap that. 2. On the screen with player controls at the bottom, there is an Info button at the top right corner. Double tap that Info button. 3. The Info screen for the book has three buttons at the bottom: Bookmarks, Details, and Chapters. Double tap the middle Details button that is just above the Home button. 4. Do a three finger scroll up to move to the bottom of the page, and find the Remove from device button (just above the Details button, which itself is just above the Home button at the bottom of the screen). Double tap this to delete the book from your device. 5. You should be taken back to your library screen and the entry for the downloaded book. Flick right to the Download button and try the download again. HTH. I've rarely had problems with my Audible downloads not completing. This was an issue when they first released the app, and some of the downloads of even short files would take 50 minutes to complete, but now my downloads complete within a few minutes. Cheers, Esther Glenn wrote: Hi All, I got an account at audible.com, and I downloaded my first book, and I got into chapter 3, and it says downloading, and when I click on play, it tells me to connect to a network, and I am connected to my home network, but it still tells me that it is downloading, and it has been since this morning, the book is only 20 MB in size. I put in a bookmark, so I can find where I left off, but I cannot seem to get the rest of the book. Has anyone else with an audible account ever had such a strange problem? Glenn --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website
Re: audible app problems
Glenn, You cannot download anything larger then 20mb via 3g/4g. You have to use wireless. I don't remember if you were trying it via Wireless or not. Sean On 12/07/2012, at 12:05 PM, Glenn wrote: Hi Esther, You are correct, it was on my iPhone 4. I have a 16GB iPhone, and there is about 10GB available. I almost never have more than 2 or 3 apps running, as several times a week I close everything from the app switcher. I had downloaded it directly to the iPhone, via my home wireless connection. It is like it froze, it was in 2 parts, and it seemed that both parts read downloading after the titles. But for some strange reason, it started working, and now I have finished the book. So I cannot explain why it did that. Thanks All for offering some assistance. Glenn - Original Message - From: Esther mori...@mac.com To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Tuesday, July 10, 2012 4:37 PM Subject: Re: audible app problems Hi Glenn, As Sean says, it would help to know whether you tried to download your Audible book to your computer or to the Audible app on an iPhone, iPod Touch, or iPad. And if you have downloaded a book to either your computer or to an iOS device, what system or device you are using. My guess, based on your earlier posts, is that you are using the Audible app on an iPhone 4. First, can you check whether your device is close to full? I usually use apps to report on my system status (there are also several free ones, like System Status Lite by Techet, but you can find this information on disk usage in the Settings General About screen.) As with all devices and computers, downloading uses available cache storage, and you may get better performance when you're not short on available disk space, or have cleared off active apps in your AppSwitcher, or have cleared off multiple tabs in Safari or even gone to Settings Safari and used Clear History. (Most of this is not necessary, but are steps that you can take to minimize existing use of resources before you download.) Occasionally a file just doesn't download correctly. This can be due to heavy server traffic at the time you tried to download, or the status of the connection at that time with your ISP, etc. I've rarely had this happen with Audible downloads now, and it's unlikely unless you try to get a newly purchased file just after they've run a big sale. However, if this was a problem download, you can delete the file and try again. (You can start playing an app even when the download is incomplete, so the fact that you were able to start listening doesn't indicate that the complete download was OK.) To delete an audiobook from the Audible app: 1. Go to the book's playing screen. If you have selected My Library (the first of 5 buttons at the bottom of the screen), there is probably a Last Played button at the the top right corner of your screen. Double tap that. 2. On the screen with player controls at the bottom, there is an Info button at the top right corner. Double tap that Info button. 3. The Info screen for the book has three buttons at the bottom: Bookmarks, Details, and Chapters. Double tap the middle Details button that is just above the Home button. 4. Do a three finger scroll up to move to the bottom of the page, and find the Remove from device button (just above the Details button, which itself is just above the Home button at the bottom of the screen). Double tap this to delete the book from your device. 5. You should be taken back to your library screen and the entry for the downloaded book. Flick right to the Download button and try the download again. HTH. I've rarely had problems with my Audible downloads not completing. This was an issue when they first released the app, and some of the downloads of even short files would take 50 minutes to complete, but now my downloads complete within a few minutes. Cheers, Esther Glenn wrote: Hi All, I got an account at audible.com, and I downloaded my first book, and I got into chapter 3, and it says downloading, and when I click on play, it tells me to connect to a network, and I am connected to my home network, but it still tells me that it is downloading, and it has been since this morning, the book is only 20 MB in size. I put in a bookmark, so I can find where I left off, but I cannot seem to get the rest of the book. Has anyone else with an audible account ever had such a strange problem? Glenn --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net
Re: audible app problems
Hi Sean, As I wrote, I was on my home wireless, I was not using 3G or 4G. Glenn - Original Message - From: Sean Murphy smur7...@bigpond.net.au To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Wednesday, July 11, 2012 9:33 PM Subject: Re: audible app problems Glenn, You cannot download anything larger then 20mb via 3g/4g. You have to use wireless. I don't remember if you were trying it via Wireless or not. Sean On 12/07/2012, at 12:05 PM, Glenn wrote: Hi Esther, You are correct, it was on my iPhone 4. I have a 16GB iPhone, and there is about 10GB available. I almost never have more than 2 or 3 apps running, as several times a week I close everything from the app switcher. I had downloaded it directly to the iPhone, via my home wireless connection. It is like it froze, it was in 2 parts, and it seemed that both parts read downloading after the titles. But for some strange reason, it started working, and now I have finished the book. So I cannot explain why it did that. Thanks All for offering some assistance. Glenn - Original Message - From: Esther mori...@mac.com To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Tuesday, July 10, 2012 4:37 PM Subject: Re: audible app problems Hi Glenn, As Sean says, it would help to know whether you tried to download your Audible book to your computer or to the Audible app on an iPhone, iPod Touch, or iPad. And if you have downloaded a book to either your computer or to an iOS device, what system or device you are using. My guess, based on your earlier posts, is that you are using the Audible app on an iPhone 4. First, can you check whether your device is close to full? I usually use apps to report on my system status (there are also several free ones, like System Status Lite by Techet, but you can find this information on disk usage in the Settings General About screen.) As with all devices and computers, downloading uses available cache storage, and you may get better performance when you're not short on available disk space, or have cleared off active apps in your AppSwitcher, or have cleared off multiple tabs in Safari or even gone to Settings Safari and used Clear History. (Most of this is not necessary, but are steps that you can take to minimize existing use of resources before you download.) Occasionally a file just doesn't download correctly. This can be due to heavy server traffic at the time you tried to download, or the status of the connection at that time with your ISP, etc. I've rarely had this happen with Audible downloads now, and it's unlikely unless you try to get a newly purchased file just after they've run a big sale. However, if this was a problem download, you can delete the file and try again. (You can start playing an app even when the download is incomplete, so the fact that you were able to start listening doesn't indicate that the complete download was OK.) To delete an audiobook from the Audible app: 1. Go to the book's playing screen. If you have selected My Library (the first of 5 buttons at the bottom of the screen), there is probably a Last Played button at the the top right corner of your screen. Double tap that. 2. On the screen with player controls at the bottom, there is an Info button at the top right corner. Double tap that Info button. 3. The Info screen for the book has three buttons at the bottom: Bookmarks, Details, and Chapters. Double tap the middle Details button that is just above the Home button. 4. Do a three finger scroll up to move to the bottom of the page, and find the Remove from device button (just above the Details button, which itself is just above the Home button at the bottom of the screen). Double tap this to delete the book from your device. 5. You should be taken back to your library screen and the entry for the downloaded book. Flick right to the Download button and try the download again. HTH. I've rarely had problems with my Audible downloads not completing. This was an issue when they first released the app, and some of the downloads of even short files would take 50 minutes to complete, but now my downloads complete within a few minutes. Cheers, Esther Glenn wrote: Hi All, I got an account at audible.com, and I downloaded my first book, and I got into chapter 3, and it says downloading, and when I click on play, it tells me to connect to a network, and I am connected to my home network, but it still tells me that it is downloading, and it has been since this morning, the book is only 20 MB in size. I put in a bookmark, so I can find where I left off, but I cannot seem to get the rest of the book. Has anyone else with an audible account ever had such a strange problem? Glenn --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find
Re: audible app problems
Hi Glenn, As Sean says, it would help to know whether you tried to download your Audible book to your computer or to the Audible app on an iPhone, iPod Touch, or iPad. And if you have downloaded a book to either your computer or to an iOS device, what system or device you are using. My guess, based on your earlier posts, is that you are using the Audible app on an iPhone 4. First, can you check whether your device is close to full? I usually use apps to report on my system status (there are also several free ones, like System Status Lite by Techet, but you can find this information on disk usage in the Settings General About screen.) As with all devices and computers, downloading uses available cache storage, and you may get better performance when you're not short on available disk space, or have cleared off active apps in your AppSwitcher, or have cleared off multiple tabs in Safari or even gone to Settings Safari and used Clear History. (Most of this is not necessary, but are steps that you can take to minimize existing use of resources before you download.) Occasionally a file just doesn't download correctly. This can be due to heavy server traffic at the time you tried to download, or the status of the connection at that time with your ISP, etc. I've rarely had this happen with Audible downloads now, and it's unlikely unless you try to get a newly purchased file just after they've run a big sale. However, if this was a problem download, you can delete the file and try again. (You can start playing an app even when the download is incomplete, so the fact that you were able to start listening doesn't indicate that the complete download was OK.) To delete an audiobook from the Audible app: 1. Go to the book's playing screen. If you have selected My Library (the first of 5 buttons at the bottom of the screen), there is probably a Last Played button at the the top right corner of your screen. Double tap that. 2. On the screen with player controls at the bottom, there is an Info button at the top right corner. Double tap that Info button. 3. The Info screen for the book has three buttons at the bottom: Bookmarks, Details, and Chapters. Double tap the middle Details button that is just above the Home button. 4. Do a three finger scroll up to move to the bottom of the page, and find the Remove from device button (just above the Details button, which itself is just above the Home button at the bottom of the screen). Double tap this to delete the book from your device. 5. You should be taken back to your library screen and the entry for the downloaded book. Flick right to the Download button and try the download again. HTH. I've rarely had problems with my Audible downloads not completing. This was an issue when they first released the app, and some of the downloads of even short files would take 50 minutes to complete, but now my downloads complete within a few minutes. Cheers, Esther Glenn wrote: Hi All, I got an account at audible.com, and I downloaded my first book, and I got into chapter 3, and it says downloading, and when I click on play, it tells me to connect to a network, and I am connected to my home network, but it still tells me that it is downloading, and it has been since this morning, the book is only 20 MB in size. I put in a bookmark, so I can find where I left off, but I cannot seem to get the rest of the book. Has anyone else with an audible account ever had such a strange problem? Glenn --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages postedto the Mac-Access forum at either the list's own dedicated web archive: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html or at the public Mail Archive: http://www.mail-archive.com/mac-access@mac-access.net/. Subscribe to the list's RSS feed from: http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
