Re: [MacGroup] .mac mail issues

2012-07-02 Thread Alex Whitman
A little bit of progress: I got it working on the iPhone. On the laptop I
am stuck at step (3) below, so I'm calling Apple for support. Thanks for
your help.
Alex


On Fri, Jun 29, 2012 at 12:12 PM, Lee Larson leelar...@me.com wrote:

 On Jun 29, 2012, at 11:49 AM, Alex Whitman wrote:

 Could you explain more fully, please? IMAP seems to already be there and I
 have no idea how to get rid of POP.


 I don’t  think you can just convert an older POP account in Apple's mail
 over to IMAP. Here's what I'd do:

 (0) With Safari, log into your iCloud account at 
 icloud.comhttps://www.icloud.com/ to
 make sure it's working.

 (1) Don't delete your old POP account right away because that will also
 delete the mail associated with it.

 (2) In Mail, make a new account with type IMAP using your iCloud address
 and password.

 (3) Make sure it's working.

 (4) In Mail, drag any old messages from the POP account into a folder in
 the new IMAP account.

 (5) Delete the POP account.





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[MacGroup] .mac mail issues

2012-06-29 Thread Alex Whitman
I have had a dot-mac email address since 2002, but for the last few months
I have only been able to fetch that mail on my iPad, not on my MacBook Pro
or on my iPhone. The iPad apparently offers no user-defined filtering, so
the amount of spam coming through makes the account basically unusable.

I changed the password to 10 characters including numbers and upper and
lower case and no dictionary words. This made no difference at all.

On the MBP, Mail.app's Connection Doctor says iCloud IMAP is connected, but
iCloud POP says, Trying to log into the iCloud POP account failed. Verify
that the username and password are correct. They are correct.

iPhone 3GS also says, The user name or password for .mac POP is
incorrect. But it isn't.

Anyone have ideas before I tackle Oxmoor and the Genius Bar? All devices
are fully updated: 10.7.4 for the MBP, iOS 5.1.1 for the iPad and iPhone.

Many thanks,
Alex

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Re: [MacGroup] .mac mail issues

2012-06-29 Thread Lee Larson
On Jun 29, 2012, at 11:12 AM, Alex Whitman wrote:

 On the MBP, Mail.app's Connection Doctor says iCloud IMAP is connected, but 
 iCloud POP says, Trying to log into the iCloud POP account failed. Verify 
 that the username and password are correct. They are correct. 
 
 iPhone 3GS also says, The user name or password for .mac POP is 
 incorrect. But it isn't.
 
 Anyone have ideas before I tackle Oxmoor and the Genius Bar? All devices are 
 fully updated: 10.7.4 for the MBP, iOS 5.1.1 for the iPad and iPhone.

iCloud does not support POP mail accounts. You'll have to switch over to IMAP.







smime.p7s
Description: S/MIME cryptographic signature

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Re: [MacGroup] .mac mail issues

2012-06-29 Thread Alex Whitman
Could you explain more fully, please? IMAP seems to already be there and I
have no idea how to get rid of POP.

Alex


On Fri, Jun 29, 2012 at 11:41 AM, Lee Larson leelar...@me.com wrote:

 On Jun 29, 2012, at 11:12 AM, Alex Whitman wrote:

 On the MBP, Mail.app's Connection Doctor says iCloud IMAP is connected,
 but iCloud POP says, Trying to log into the iCloud POP account failed.
 Verify that the username and password are correct. They are correct.

 iPhone 3GS also says, The user name or password for .mac POP is
 incorrect. But it isn't.

 Anyone have ideas before I tackle Oxmoor and the Genius Bar? All devices
 are fully updated: 10.7.4 for the MBP, iOS 5.1.1 for the iPad and iPhone.


 iCloud does not support POP mail accounts. You'll have to switch over to
 IMAP.







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 MacGroup mailing list
 MacGroup@erdos.math.louisville.edu
 http://www.math.louisville.edu/mailman/listinfo/macgroup



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Re: [MacGroup] .mac mail issues

2012-06-29 Thread Lee Larson
On Jun 29, 2012, at 11:49 AM, Alex Whitman wrote:

 Could you explain more fully, please? IMAP seems to already be there and I 
 have no idea how to get rid of POP.

I don’t  think you can just convert an older POP account in Apple's mail over 
to IMAP. Here's what I'd do:

(0) With Safari, log into your iCloud account at icloud.com to make sure it's 
working.

(1) Don't delete your old POP account right away because that will also delete 
the mail associated with it.

(2) In Mail, make a new account with type IMAP using your iCloud address and 
password.

(3) Make sure it's working.

(4) In Mail, drag any old messages from the POP account into a folder in the 
new IMAP account.

(5) Delete the POP account.





smime.p7s
Description: S/MIME cryptographic signature

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