RE: Question about itunes store
Thanks. Unfortunately, I don't own an IOS device, just my macbook, and I don't think that having an IToy would solv these particular problems anyway. I called apple, and she helped me fill out forms for Itunes store. I think that in future, I'll ask for the email address I need to contact if I ever have these kinds of problems again. Still haven't heard back from Itunes, but it's only been a couple of hours, so I won't worry yet. In the mean time, I really need to quit buying music anyway, so this is a good reason to start behaving myself. LOL! -Original Message- From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Steve Holmes Sent: Wednesday, May 02, 2012 1:07 PM To: macvisionaries@googlegroups.com Subject: Re: Question about itunes store I understand all itunes issues have to be resolved online / email. When you call Apple support, they will most likely give you the URL or email address to follow through with. It's stuff like this I wish I could deal with in person on the phone; generally lots quicker that way. You might also try obtaining these tracks from an IOS device if you have one and sync over the cloud. Just a thought to try but if refunds and stuff like that are involved then you would have to contact Apple anyway. On 5/1/12, Missy Hoppe wrote: > Thanks! It's worth a try. I guess if it doesn't work, I can try > calling Apple tomorrow. They might be able to point me in the right > direction on how to get money back if need be. > > _ > > From: macvisionaries@googlegroups.com > [mailto:macvisionaries@googlegroups.com] On Behalf Of Ezzie Bueno > Sent: Tuesday, May 01, 2012 9:40 PM > To: macvisionaries@googlegroups.com > Subject: Re: Question about itunes store > > > Hello Missy, > > I had this problem myself and it seemed to fix itself once I restarted > my computer. > > HTH, > > Ezzie Bueno > Sent from my Macbook Pro > ezziebu...@gmail.com > (323) 448-0757 > > Check out daily jokes and more! > > www.SillyEz.com > Facebook: http://facebook.com/SillyEz > Twitter: http://twitter.com/SillyEz > > > > On May 1, 2012, at 6:22 PM, Missy Hoppe wrote: > > > Good evening, all! I had a weird thing happen for the first time when > buying music from the itunes store. One of the songs I bought refuses > to download, claiming that the file is corrupt. I've tried checking > for available downloads multiple times, but keep getting the same > error. Also, in the same mini shopping spree, I got an album where > some of the track titles were wrong, and were, in fact duplicates of > other tracks on the same album. I've never had problems like this with > the Itunes store, and am wondering how I might go about getting tech > support or requesting a refund for the song I wasn't able to download > and the ones which were listed on the album but really weren't there. > Would I just call Apple, or is there an email address I should > contact. I tried looking at help on the itunes store, but couldn't > find anything that fit either of the situations I'm experiencing. > Thank you all for your time, and any advice you may have would be > extremely appreciated. > Missy > > > -- > You received this message because you are subscribed to the Google > Groups "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > > > > > -- > You received this message because you are subscribed to the Google > Groups "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > > -- > You received this message because you are subscribed to the Google > Groups "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google
Re: Question about itunes store
I understand all itunes issues have to be resolved online / email. When you call Apple support, they will most likely give you the URL or email address to follow through with. It's stuff like this I wish I could deal with in person on the phone; generally lots quicker that way. You might also try obtaining these tracks from an IOS device if you have one and sync over the cloud. Just a thought to try but if refunds and stuff like that are involved then you would have to contact Apple anyway. On 5/1/12, Missy Hoppe wrote: > Thanks! It's worth a try. I guess if it doesn't work, I can try calling > Apple tomorrow. They might be able to point me in the > right direction on how to get money back if need be. > > _ > > From: macvisionaries@googlegroups.com > [mailto:macvisionaries@googlegroups.com] On Behalf Of Ezzie Bueno > Sent: Tuesday, May 01, 2012 9:40 PM > To: macvisionaries@googlegroups.com > Subject: Re: Question about itunes store > > > Hello Missy, > > I had this problem myself and it seemed to fix itself once I restarted my > computer. > > HTH, > > Ezzie Bueno > Sent from my Macbook Pro > ezziebu...@gmail.com > (323) 448-0757 > > Check out daily jokes and more! > > www.SillyEz.com > Facebook: http://facebook.com/SillyEz > Twitter: http://twitter.com/SillyEz > > > > On May 1, 2012, at 6:22 PM, Missy Hoppe wrote: > > > Good evening, all! I had a weird thing happen for the first time when buying > music from the itunes store. One of the songs I > bought refuses to download, claiming that the file is corrupt. I've tried > checking for available downloads multiple times, > but keep getting the same error. Also, in the same mini shopping spree, I > got an album where some of the track titles were > wrong, and were, in fact duplicates of other tracks on the same album. I've > never had problems like this with the Itunes > store, and am wondering how I might go about getting tech support or > requesting a refund for the song I wasn't able to > download and the ones which were listed on the album but really weren't > there. Would I just call Apple, or is there an email > address I should contact. I tried looking at help on the itunes store, but > couldn't find anything that fit either of the > situations I'm experiencing. Thank you all for your time, and any advice you > may have would be extremely appreciated. > Missy > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > > > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
RE: Question about itunes store
Thanks! It's worth a try. I guess if it doesn't work, I can try calling Apple tomorrow. They might be able to point me in the right direction on how to get money back if need be. _ From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Ezzie Bueno Sent: Tuesday, May 01, 2012 9:40 PM To: macvisionaries@googlegroups.com Subject: Re: Question about itunes store Hello Missy, I had this problem myself and it seemed to fix itself once I restarted my computer. HTH, Ezzie Bueno Sent from my Macbook Pro ezziebu...@gmail.com (323) 448-0757 Check out daily jokes and more! www.SillyEz.com Facebook: http://facebook.com/SillyEz Twitter: http://twitter.com/SillyEz On May 1, 2012, at 6:22 PM, Missy Hoppe wrote: Good evening, all! I had a weird thing happen for the first time when buying music from the itunes store. One of the songs I bought refuses to download, claiming that the file is corrupt. I've tried checking for available downloads multiple times, but keep getting the same error. Also, in the same mini shopping spree, I got an album where some of the track titles were wrong, and were, in fact duplicates of other tracks on the same album. I've never had problems like this with the Itunes store, and am wondering how I might go about getting tech support or requesting a refund for the song I wasn't able to download and the ones which were listed on the album but really weren't there. Would I just call Apple, or is there an email address I should contact. I tried looking at help on the itunes store, but couldn't find anything that fit either of the situations I'm experiencing. Thank you all for your time, and any advice you may have would be extremely appreciated. Missy -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
Re: Question about itunes store
Hello Missy, I had this problem myself and it seemed to fix itself once I restarted my computer. HTH, Ezzie Bueno Sent from my Macbook Pro ezziebu...@gmail.com (323) 448-0757 Check out daily jokes and more! www.SillyEz.com Facebook: http://facebook.com/SillyEz Twitter: http://twitter.com/SillyEz On May 1, 2012, at 6:22 PM, Missy Hoppe wrote: > Good evening, all! I had a weird thing happen for the first time when buying > music from the itunes store. One of the songs I > bought refuses to download, claiming that the file is corrupt. I've tried > checking for available downloads multiple times, > but keep getting the same error. Also, in the same mini shopping spree, I got > an album where some of the track titles were > wrong, and were, in fact duplicates of other tracks on the same album. I've > never had problems like this with the Itunes > store, and am wondering how I might go about getting tech support or > requesting a refund for the song I wasn't able to > download and the ones which were listed on the album but really weren't > there. Would I just call Apple, or is there an email > address I should contact. I tried looking at help on the itunes store, but > couldn't find anything that fit either of the > situations I'm experiencing. Thank you all for your time, and any advice you > may have would be extremely appreciated. > Missy > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
