a friend having issues with Mail in Mountain Lion

2012-10-10 Thread Jeff Bishop
Please see this message. Does anyone have any pointers that I might be able
to pass along?

 

Hello all,

My name is Amber and I'm having some problems with Mac Mail in Mountain
lion. I am using Gmail along with Mac mail. I have set up Gmail with its
accompanying folders. I find that I am having trouble with voiceover in the
conversations that I have created  in Mac mail.  I like the option to thread
my replies, but I am finding that voiceover repeats the conversation
disclosure triangle quite a bit when I arrow through messages.  In
addition, I am also having trouble deleting emails within threads. Sometimes
when I use the backspace key, the messages within the threads are deleted.
However, sometimes they are not, or the messages seem to be deleted, but the
same message is read to me a few times. It is almost as if voiceover cannot
catch up with my deletion of certain messages within the thread although I
am not deleting them very quickly. In order for them to be permanently
deleted, I have to hit command and  W and close the entire thread.

Another issue I am having is that sometimes command delete will delete the
message and sometimes it will not. There are a few things that I have done
to try to fix this problem. I have removed my Gmail account and put it back
onto Mac mail. I have also gone into the view menu and changed it to classic
mail view.. In the mail preferences under the view tab, list previews are
turned off.   Show headers is also said to none. Include all messages is
also unchecked. Mark own messages as read this unchecked. Should this be
checked?

I am running Mountain lion OS 10 on a MacBook. Not a pro. It is about two
years old. I have done all updates to Mountain lion just today.

I have also noted that voiceover is a bit sluggish on my machine. Sometimes
it takes a while to catch up to what I'm doing.

If anyone could help I would greatly appreciated. You can email me at
amber.wall...@gmail.com. Thank you. 

Sincerely,

Amber 

 

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Re: a friend having issues with Mail in Mountain Lion

2012-10-10 Thread Cheryl Homiak
These are not specifically issues having to do with threads and conversations. 
I am using the new standard mail, not the classical view, but I am not using 
any kind of threading. I find that I often have messages that don't appear to 
be deleted and then when I finally go completely out of the messages table and 
column I finally hear that the table is empty. I find this annoying and it 
definitely slows me down! I used to just be able to give the delete key a tap 
and the message was gone; now that doesn't happen a lot of the time and i'm 
always concerned that I may not know where the focus is and another email may 
have been deleted instead of the one I was trying to delete. While I like the 
feature that has lines read when a message comes in or when I am in the index, 
this can interrupt me when I'm reviewing something else in the index. It is no 
longer as snappy and quick to run through a bunch of mail as it used to be. I'm 
actually threatening to take most of my mail reading either to the iPhone 
and/or back to Alpine in linux on vmware fusion. Of course, part of the appeal 
of going back to Alpine is that I have braille with my braillelite 40 in the 
vmware fusion environment ( I sure wish these old serial devices could be 
full-fledged Mac players but I realize they are old technology) but part of it 
is that mail on my mac, while still quite doable, isn't as easy as it used to 
be. I kind of thought i must be doing something that wasn't the best practice 
and hadn't researched this so hadn't said anything on a list yet. I even tried 
hitting enter and then tabbing to delete but that is unnecessarily slow in my 
opinion. I realize this post isn't that helpful as I have no actual suggestions 
to give, but I didn't realize quite how frustrated I am with the Apple mail 
situation until I saw this post so I'm venting a little, and when I get going 
you get extra irrelevant data at no extra cost, unless you are paying for the 
download of my complaining. Don't get me wrong; I love my Mac and it is now my 
primary OS, but mail sometimes really annoys me when I'm trying to run rapidly 
through a bunch of messages. I've even considered whether the fact that I am 
using imap contributes to this, but since I am using mail on two iPhones, my 
Macbook pro, and sometimes Alpine in linux, it makes more sense to use imap. 
Okay I'm done; you can all take your hands down off your ears now without fear 
of losing precious hearing from listening to me yell!




-- 
Cheryl

May the words of my mouth
and the meditation of my heart
be acceptable to You, Lord,
my rock and my Redeemer.
(Psalm 19:14 HCSB)



On Oct 10, 2012, at 3:23 PM, Jeff Bishop j...@jeffbishop.com wrote:

 Please see this message. Does anyone have any pointers that I might be able 
 to pass along?
  
 Hello all,
 My name is Amber and I'm having some problems with Mac Mail in Mountain lion. 
 I am using Gmail along with Mac mail. I have set up Gmail with its 
 accompanying folders. I find that I am having trouble with voiceover in the 
 conversations that I have created  in Mac mail.  I like the option to thread 
 my replies, but I am finding that voiceover repeats the conversation 
 disclosure triangle quite a bit when I arrow through messages.  In addition, 
 I am also having trouble deleting emails within threads. Sometimes when I use 
 the backspace key, the messages within the threads are deleted. However, 
 sometimes they are not, or the messages seem to be deleted, but the same 
 message is read to me a few times. It is almost as if voiceover cannot catch 
 up with my deletion of certain messages within the thread although I am not 
 deleting them very quickly. In order for them to be permanently deleted, I 
 have to hit command and  W and close the entire thread.
 Another issue I am having is that sometimes command delete will delete the 
 message and sometimes it will not. There are a few things that I have done to 
 try to fix this problem. I have removed my Gmail account and put it back onto 
 Mac mail. I have also gone into the view menu and changed it to classic mail 
 view.. In the mail preferences under the view tab, list previews are turned 
 off.   Show headers is also said to none. Include all messages is also 
 unchecked. Mark own messages as read this unchecked. Should this be checked?
 I am running Mountain lion OS 10 on a MacBook. Not a pro. It is about two 
 years old. I have done all updates to Mountain lion just today.
 I have also noted that voiceover is a bit sluggish on my machine. Sometimes 
 it takes a while to catch up to what I'm doing.
 If anyone could help I would greatly appreciated. You can email me at 
 amber.wall...@gmail.com. Thank you.
 Sincerely,
 Amber
  
 
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Re: a friend having issues with Mail in Mountain Lion

2012-10-10 Thread Kawal Gucukoglu
I love reading mail on the I phone with a braille display.  I prefer how it is 
displayed on an I phone rather than the Mac.  I have to shift tab to delete a 
message, i.e., make sure I'm on the messaging table.  I hate when mail comes in 
on to the Mac as you may have read three or four threads or in the middle of 
reading a thread and your cursor has gone back to the beginning of a thread.  
It makes me very annoyed.  This doesn't happen on my I phone.  Just my comments 
but I'm not complaining!

Kawal.
On 10 Oct 2012, at 21:47, Cheryl Homiak cahom...@gmail.com wrote:

 These are not specifically issues having to do with threads and 
 conversations. I am using the new standard mail, not the classical view, but 
 I am not using any kind of threading. I find that I often have messages that 
 don't appear to be deleted and then when I finally go completely out of the 
 messages table and column I finally hear that the table is empty. I find this 
 annoying and it definitely slows me down! I used to just be able to give the 
 delete key a tap and the message was gone; now that doesn't happen a lot of 
 the time and i'm always concerned that I may not know where the focus is and 
 another email may have been deleted instead of the one I was trying to 
 delete. While I like the feature that has lines read when a message comes in 
 or when I am in the index, this can interrupt me when I'm reviewing something 
 else in the index. It is no longer as snappy and quick to run through a bunch 
 of mail as it used to be. I'm actually threatening to take most of my mail 
 reading either to the iPhone and/or back to Alpine in linux on vmware fusion. 
 Of course, part of the appeal of going back to Alpine is that I have braille 
 with my braillelite 40 in the vmware fusion environment ( I sure wish these 
 old serial devices could be full-fledged Mac players but I realize they are 
 old technology) but part of it is that mail on my mac, while still quite 
 doable, isn't as easy as it used to be. I kind of thought i must be doing 
 something that wasn't the best practice and hadn't researched this so hadn't 
 said anything on a list yet. I even tried hitting enter and then tabbing to 
 delete but that is unnecessarily slow in my opinion. I realize this post 
 isn't that helpful as I have no actual suggestions to give, but I didn't 
 realize quite how frustrated I am with the Apple mail situation until I saw 
 this post so I'm venting a little, and when I get going you get extra 
 irrelevant data at no extra cost, unless you are paying for the download of 
 my complaining. Don't get me wrong; I love my Mac and it is now my primary 
 OS, but mail sometimes really annoys me when I'm trying to run rapidly 
 through a bunch of messages. I've even considered whether the fact that I am 
 using imap contributes to this, but since I am using mail on two iPhones, my 
 Macbook pro, and sometimes Alpine in linux, it makes more sense to use imap. 
 Okay I'm done; you can all take your hands down off your ears now without 
 fear of losing precious hearing from listening to me yell!
 
 
 
 
 -- 
 Cheryl
 
 May the words of my mouth
 and the meditation of my heart
 be acceptable to You, Lord,
 my rock and my Redeemer.
 (Psalm 19:14 HCSB)
 
 
 
 On Oct 10, 2012, at 3:23 PM, Jeff Bishop j...@jeffbishop.com wrote:
 
 Please see this message. Does anyone have any pointers that I might be able 
 to pass along?
  
 Hello all,
 My name is Amber and I'm having some problems with Mac Mail in Mountain 
 lion. I am using Gmail along with Mac mail. I have set up Gmail with its 
 accompanying folders. I find that I am having trouble with voiceover in the 
 conversations that I have created  in Mac mail.  I like the option to thread 
 my replies, but I am finding that voiceover repeats the conversation 
 disclosure triangle quite a bit when I arrow through messages.  In 
 addition, I am also having trouble deleting emails within threads. Sometimes 
 when I use the backspace key, the messages within the threads are deleted. 
 However, sometimes they are not, or the messages seem to be deleted, but the 
 same message is read to me a few times. It is almost as if voiceover cannot 
 catch up with my deletion of certain messages within the thread although I 
 am not deleting them very quickly. In order for them to be permanently 
 deleted, I have to hit command and  W and close the entire thread.
 Another issue I am having is that sometimes command delete will delete the 
 message and sometimes it will not. There are a few things that I have done 
 to try to fix this problem. I have removed my Gmail account and put it back 
 onto Mac mail. I have also gone into the view menu and changed it to classic 
 mail view.. In the mail preferences under the view tab, list previews are 
 turned off.   Show headers is also said to none. Include all messages is 
 also unchecked. Mark own messages as read this unchecked. Should this be 
 checked?
 I am running Mountain