iDisk not in sync? Need help please.

2010-09-20 Thread Ms . Jenny Kennedy
Hi guys,mobileme

In July I broke down and got a mobileme account.
It works good save for one thing.  I've uploaded some files to it and they 
don't show up on the iDisk app on my iPhone.  When I open the idisk on my 
MacBook it says I've used 2 GB worth of space and then it says iDisk not in 
sync  When I go up to the sync menu in the menubar it says it has synced my 
iDisk and gives the last sync date/time.  When I click sync now it syncs but 
still says iDisk not in sync and the app on my iPhone still doesn't show the 
files or anything.

What do I do?  I am confused and for 100 dollars a year I want my service to 
work as it is ment too.  Love everything else about the mobile account but this 
iDisk thing just seems to not be working.  It has worked in the past but isn't 
any more.  Any help with this would be most welcome.  Thanks to anyone who can 
answer this.

Best regards,
Jenny

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Re: iDisk not in sync? Need help please.

2010-09-20 Thread Brett Campbell
Hello Jenny,

I think I have an answer for you.  Go to Mobile Me in your system preferences.  
Select the sync tab, and look for advanced, and select it.  You will see a list 
of your computers syncing with Mobile Me, and a place to select a percentage of 
data change to be alerted to.  Following that you'll see a Reset Sync History… 
button.  Select this button.  You will be presented with the options of 
replacing On this computer with sync info from MobileMe., or Replace All Sync 
Info on MobileMe with sync information from this computer.  If everything is 
how you want it to be on your Mac, I suggest replacing Mobile Me data with the 
data on your Mac.  It may take a while.  I had to do this one time in the past 
year, and it cleared up my issues identical to yours.


Brett C.

On Sep 20, 2010, at 8:15 AM, Ms. Jenny Kennedy wrote:

 Hi guys,mobileme
 
 In July I broke down and got a mobileme account.
 It works good save for one thing.  I've uploaded some files to it and they 
 don't show up on the iDisk app on my iPhone.  When I open the idisk on my 
 MacBook it says I've used 2 GB worth of space and then it says iDisk not in 
 sync  When I go up to the sync menu in the menubar it says it has synced my 
 iDisk and gives the last sync date/time.  When I click sync now it syncs 
 but still says iDisk not in sync and the app on my iPhone still doesn't 
 show the files or anything.
 
 What do I do?  I am confused and for 100 dollars a year I want my service to 
 work as it is ment too.  Love everything else about the mobile account but 
 this iDisk thing just seems to not be working.  It has worked in the past but 
 isn't any more.  Any help with this would be most welcome.  Thanks to anyone 
 who can answer this.
 
 Best regards,
 Jenny
 
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