iTunes is Buggy?
Hey, I'd like to hear about everyone's experience of iTunes 9. I've been having some problems with some bugs, and am wondering if these are actual bugs, or I'm just doing something wrong. First off, I cannot arrow through the songs as I could in Leopard with the older iTunes. When I am in list mode and have the browser active, I am unable to get Voice Over to announce anything while I arrow through the lists. It actually doesn't even move the cursor. In addition to this, I am unable to type any letters to have the cursor move to a particular artist or album title. I wrote to Apple, and they said they weren't encountering this problem. I'd like to see if anyone is experiencing this? I am a big fan of iTunes, and am a bit frustrated with these bugs. Thanks for any feedback. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
RE: iTunes is Buggy?
Let me just say on the Windows side of things, the problem you describe with the list view not reading has been present sense 8.2. I dono what the deal is, but Apple's really starting to piss? me off! They told me the same? garbage, that o, we aren't having thiws problem either. Go get someone sighted to hold your hand, change your dighppie, and show you how to spoonfeed yourself, sota speak. It's like, look, idiots? We're not stupid. We're not gonna tell you about a bug, if it's not really there. Now Cara, before you say anything, and to quit downing Apple on list, allow me to defend myself. I by far! am not! the first person who had this issue. I spoke to a product specialist named Steve Whyte, who worked with me for about half a week, on this, said he would escolate things, then apparently never did. Every time I'd call him to check the status, I'd leave message after message. He never e-mailed me back, never called me back, never had anyone else! contact me on his behalf, I was left unknown. I finally just totally gave up. I pretty much have almost ditched ITunes and went back to WinAmp. I'm sorry, but, if that's how Apple wants to be regarding this, then screw it! I got an mp3 player on my T-Mobile dash 3G which doesn't require ITunes, and I got a subscription to Napster, so it's not like I can't buy music. I'm just totally saddened though that Apple's not working any better to fix some a these bugs, especially when they've promised for now about 2 builds plus one version, that they'd do so. I pretty well put my Nano 4th gen in a drore, and hardly use it now for this reason. I do use it some, but not much. Chris. -Original Message- From: macvisionaries@googlegroups.com [mailto:macvisionar...@googlegroups.com] On Behalf Of Howard Dupuis Sent: Friday, September 11, 2009 8:37 AM To: MacVisionaries Subject: Re: iTunes is Buggy? Yes, I've had exactly the same experience, and it's really frustrating. It's especially annoying when I'm trying to get to an artist (or album) near the middle of the alphabet! Also, if you insert a CD to import and more than one match is found online, you can no longer access the list of choices as in the past. Instead, you encounter the dread unknown and are stuck in never-never land. I was hoping these would be fixed in last night's update. Maybe next time? On Sep 11, 2:41 am, Justin Kauflin justin.kauf...@gmail.com wrote: Hey, I'd like to hear about everyone's experience of iTunes 9. I've been having some problems with some bugs, and am wondering if these are actual bugs, or I'm just doing something wrong. First off, I cannot arrow through the songs as I could in Leopard with the older iTunes. When I am in list mode and have the browser active, I am unable to get Voice Over to announce anything while I arrow through the lists. It actually doesn't even move the cursor. In addition to this, I am unable to type any letters to have the cursor move to a particular artist or album title. I wrote to Apple, and they said they weren't encountering this problem. I'd like to see if anyone is experiencing this? I am a big fan of iTunes, and am a bit frustrated with these bugs. Thanks for any feedback. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: iTunes is Buggy?
I agree with you. i personally don't like ITunes, and although Apple have done a fantastic job there are other issues which they have not yet fixed which I feel should be addressed However, in their defense, the Accessibility team at Apple is very small and we are not after all Apple's majority market concern. Take care James - Original Message - From: Chris Gilland clgillan...@gmail.com To: macvisionaries@googlegroups.com Sent: Friday, September 11, 2009 1:59 PM Subject: RE: iTunes is Buggy? Let me just say on the Windows side of things, the problem you describe with the list view not reading has been present sense 8.2. I dono what the deal is, but Apple's really starting to piss? me off! They told me the same? garbage, that o, we aren't having thiws problem either. Go get someone sighted to hold your hand, change your dighppie, and show you how to spoonfeed yourself, sota speak. It's like, look, idiots? We're not stupid. We're not gonna tell you about a bug, if it's not really there. Now Cara, before you say anything, and to quit downing Apple on list, allow me to defend myself. I by far! am not! the first person who had this issue. I spoke to a product specialist named Steve Whyte, who worked with me for about half a week, on this, said he would escolate things, then apparently never did. Every time I'd call him to check the status, I'd leave message after message. He never e-mailed me back, never called me back, never had anyone else! contact me on his behalf, I was left unknown. I finally just totally gave up. I pretty much have almost ditched ITunes and went back to WinAmp. I'm sorry, but, if that's how Apple wants to be regarding this, then screw it! I got an mp3 player on my T-Mobile dash 3G which doesn't require ITunes, and I got a subscription to Napster, so it's not like I can't buy music. I'm just totally saddened though that Apple's not working any better to fix some a these bugs, especially when they've promised for now about 2 builds plus one version, that they'd do so. I pretty well put my Nano 4th gen in a drore, and hardly use it now for this reason. I do use it some, but not much. Chris. -Original Message- From: macvisionaries@googlegroups.com [mailto:macvisionar...@googlegroups.com] On Behalf Of Howard Dupuis Sent: Friday, September 11, 2009 8:37 AM To: MacVisionaries Subject: Re: iTunes is Buggy? Yes, I've had exactly the same experience, and it's really frustrating. It's especially annoying when I'm trying to get to an artist (or album) near the middle of the alphabet! Also, if you insert a CD to import and more than one match is found online, you can no longer access the list of choices as in the past. Instead, you encounter the dread unknown and are stuck in never-never land. I was hoping these would be fixed in last night's update. Maybe next time? On Sep 11, 2:41 am, Justin Kauflin justin.kauf...@gmail.com wrote: Hey, I'd like to hear about everyone's experience of iTunes 9. I've been having some problems with some bugs, and am wondering if these are actual bugs, or I'm just doing something wrong. First off, I cannot arrow through the songs as I could in Leopard with the older iTunes. When I am in list mode and have the browser active, I am unable to get Voice Over to announce anything while I arrow through the lists. It actually doesn't even move the cursor. In addition to this, I am unable to type any letters to have the cursor move to a particular artist or album title. I wrote to Apple, and they said they weren't encountering this problem. I'd like to see if anyone is experiencing this? I am a big fan of iTunes, and am a bit frustrated with these bugs. Thanks for any feedback. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: iTunes is Buggy?
Wait a minute here. What I was referring to -- and I think this is what the original poster meant, too -- are things that used to work but now do not. Before Snow Leopard, I could go to the playlist browser, interact with it, and then just use the down arrow *or* hit a key to take me down the list. Looking for albums by an artist whose name starts with L? Just type the letter l and there'd you'd be, right on the first. If you wanted Lyle Lovett instead of Led Zeppelin, you'd just down arrow a few times to get what you wanted. Under Snow Leopard, this has stopped working. I've got more than 250 artists, so trying to get to the middle of that list without that feature is something of a drag. I'm not asking for something new; I just want what we used to have. Also, and for whatever it's worth, in general, I'm absolutely loving Snow Leopard. Not seeking alternatives; just looking for a tweak or three. On Sep 11, 2:41 am, Justin Kauflin justin.kauf...@gmail.com wrote: Hey, I'd like to hear about everyone's experience of iTunes 9. I've been having some problems with some bugs, and am wondering if these are actual bugs, or I'm just doing something wrong. First off, I cannot arrow through the songs as I could in Leopard with the older iTunes. When I am in list mode and have the browser active, I am unable to get Voice Over to announce anything while I arrow through the lists. It actually doesn't even move the cursor. In addition to this, I am unable to type any letters to have the cursor move to a particular artist or album title. I wrote to Apple, and they said they weren't encountering this problem. I'd like to see if anyone is experiencing this? I am a big fan of iTunes, and am a bit frustrated with these bugs. Thanks for any feedback. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: iTunes is Buggy?
Hi, I thought I figured out a way to pick a particular artist from the playlist browser, but when I went back and tried again, it didn't work. The method I tried involved stopping interacting with the column browser, typing a few letters, arrowing around a bit, and starting to interact again. iTunes 9 seems really shaky; sometimes something works, and sometimes it doesn't. Thanks to Google, I did figure out how to get albums to show as well as artists in the new Column browser, the iTunes 9 successor to the playlist browser. Once you turn on the browser with Command-B, go to the View menu. There's a Column Browser submenu where you can check or uncheck columns such as artist, album, and genre. You can also change the location of the browser; it can be on the top or on the left of the screen. Changing this setting appears to have no effect on accessibility. Another area for serious concern is that there appears to be no way to move between different sections of the iTunes window. Ironically, navigation is better in Windows in this area; in Windows F6 takes you between the Source list, the search box, and the track list. With itunes 8, Tab served some of this function; at least it usually took me to the Source list and search box. Tab sometimes does something with iTunes 9, but often it has no effect at all. It's tedious and time-consuming to have to VO-arrow through every control to get to what you want. Finally, while access to the store is certainly better on the Mac than in Windows, it leaves a lot to be desired. Has anyone figured out a way to get around in a long list of songs and preview the ones they want? I searched for the Essential Michael Jackson and got a table which, if I VO-Right Arrow through it, shows one song after another, with preview images, song titles, and buy buttons. However, if I try to interact with the table so I can move up and down a column to see quickly what the tracks are, it doesn't work. The table is reported as containing only three rows, which is obviously ridiculous, and all I see is the preview for the first track and the buy button for the last. I've tried the regular VO interact command and also VO-Equals, but neither works. Furthermore, pressing Enter on a Preview image results in unpredictable behavior. sometimes I am asked if I want to buy a track, and sometimes a different page entirely loads. I plan to write all this to accessibil...@apple.com, but I'd like confirmation of the problems first. It's ironic that Apple improved the accessibility of the Mac and iPhone but decreased it significantly in iTunes. I think the more constructive comments they hear from the more people, the better. Best, Anna --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: iTunes is Buggy?
Hello One thing I can say is that the tab key sort of works under the mac. The thing about it is that it is not disabled, but that it is just not working with vo. This goes back to the issue of the broken cursor tracking in iTunes. The keyboard cursor is moving through the lists, its just that vo is not reading what is under it. Justin On Sep 11, 2009, at 9:01 AM, Woody Anna Dresner wrote: Hi, I thought I figured out a way to pick a particular artist from the playlist browser, but when I went back and tried again, it didn't work. The method I tried involved stopping interacting with the column browser, typing a few letters, arrowing around a bit, and starting to interact again. iTunes 9 seems really shaky; sometimes something works, and sometimes it doesn't. Thanks to Google, I did figure out how to get albums to show as well as artists in the new Column browser, the iTunes 9 successor to the playlist browser. Once you turn on the browser with Command-B, go to the View menu. There's a Column Browser submenu where you can check or uncheck columns such as artist, album, and genre. You can also change the location of the browser; it can be on the top or on the left of the screen. Changing this setting appears to have no effect on accessibility. Another area for serious concern is that there appears to be no way to move between different sections of the iTunes window. Ironically, navigation is better in Windows in this area; in Windows F6 takes you between the Source list, the search box, and the track list. With itunes 8, Tab served some of this function; at least it usually took me to the Source list and search box. Tab sometimes does something with iTunes 9, but often it has no effect at all. It's tedious and time-consuming to have to VO-arrow through every control to get to what you want. Finally, while access to the store is certainly better on the Mac than in Windows, it leaves a lot to be desired. Has anyone figured out a way to get around in a long list of songs and preview the ones they want? I searched for the Essential Michael Jackson and got a table which, if I VO-Right Arrow through it, shows one song after another, with preview images, song titles, and buy buttons. However, if I try to interact with the table so I can move up and down a column to see quickly what the tracks are, it doesn't work. The table is reported as containing only three rows, which is obviously ridiculous, and all I see is the preview for the first track and the buy button for the last. I've tried the regular VO interact command and also VO-Equals, but neither works. Furthermore, pressing Enter on a Preview image results in unpredictable behavior. sometimes I am asked if I want to buy a track, and sometimes a different page entirely loads. I plan to write all this to accessibil...@apple.com, but I'd like confirmation of the problems first. It's ironic that Apple improved the accessibility of the Mac and iPhone but decreased it significantly in iTunes. I think the more constructive comments they hear from the more people, the better. Best, Anna --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
Re: iTunes is Buggy?
Thanks, Justin. This will make it easier to explain what's going on when I send my note to accessibil...@apple.com. It probably also explains why sometimes the arrows and tab key seem to do something and sometimes they don't. Best, Anna On Sep 11, 2009, at 11:46 AM, Justin Harford wrote: Hello One thing I can say is that the tab key sort of works under the mac. The thing about it is that it is not disabled, but that it is just not working with vo. This goes back to the issue of the broken cursor tracking in iTunes. The keyboard cursor is moving through the lists, its just that vo is not reading what is under it. Justin On Sep 11, 2009, at 9:01 AM, Woody Anna Dresner wrote: Hi, I thought I figured out a way to pick a particular artist from the playlist browser, but when I went back and tried again, it didn't work. The method I tried involved stopping interacting with the column browser, typing a few letters, arrowing around a bit, and starting to interact again. iTunes 9 seems really shaky; sometimes something works, and sometimes it doesn't. Thanks to Google, I did figure out how to get albums to show as well as artists in the new Column browser, the iTunes 9 successor to the playlist browser. Once you turn on the browser with Command-B, go to the View menu. There's a Column Browser submenu where you can check or uncheck columns such as artist, album, and genre. You can also change the location of the browser; it can be on the top or on the left of the screen. Changing this setting appears to have no effect on accessibility. Another area for serious concern is that there appears to be no way to move between different sections of the iTunes window. Ironically, navigation is better in Windows in this area; in Windows F6 takes you between the Source list, the search box, and the track list. With itunes 8, Tab served some of this function; at least it usually took me to the Source list and search box. Tab sometimes does something with iTunes 9, but often it has no effect at all. It's tedious and time-consuming to have to VO-arrow through every control to get to what you want. Finally, while access to the store is certainly better on the Mac than in Windows, it leaves a lot to be desired. Has anyone figured out a way to get around in a long list of songs and preview the ones they want? I searched for the Essential Michael Jackson and got a table which, if I VO-Right Arrow through it, shows one song after another, with preview images, song titles, and buy buttons. However, if I try to interact with the table so I can move up and down a column to see quickly what the tracks are, it doesn't work. The table is reported as containing only three rows, which is obviously ridiculous, and all I see is the preview for the first track and the buy button for the last. I've tried the regular VO interact command and also VO-Equals, but neither works. Furthermore, pressing Enter on a Preview image results in unpredictable behavior. sometimes I am asked if I want to buy a track, and sometimes a different page entirely loads. I plan to write all this to accessibil...@apple.com, but I'd like confirmation of the problems first. It's ironic that Apple improved the accessibility of the Mac and iPhone but decreased it significantly in iTunes. I think the more constructive comments they hear from the more people, the better. Best, Anna --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
RE: iTunes is Buggy?
You just tought me! something! I didn't know f6 would jump me between the fields in Itunes 9 on windows. God, that's gonna make my life easier, if it works! Chris. -Original Message- From: macvisionaries@googlegroups.com [mailto:macvisionar...@googlegroups.com] On Behalf Of Woody Anna Dresner Sent: Friday, September 11, 2009 12:02 PM To: macvisionaries@googlegroups.com Subject: Re: iTunes is Buggy? Hi, I thought I figured out a way to pick a particular artist from the playlist browser, but when I went back and tried again, it didn't work. The method I tried involved stopping interacting with the column browser, typing a few letters, arrowing around a bit, and starting to interact again. iTunes 9 seems really shaky; sometimes something works, and sometimes it doesn't. Thanks to Google, I did figure out how to get albums to show as well as artists in the new Column browser, the iTunes 9 successor to the playlist browser. Once you turn on the browser with Command-B, go to the View menu. There's a Column Browser submenu where you can check or uncheck columns such as artist, album, and genre. You can also change the location of the browser; it can be on the top or on the left of the screen. Changing this setting appears to have no effect on accessibility. Another area for serious concern is that there appears to be no way to move between different sections of the iTunes window. Ironically, navigation is better in Windows in this area; in Windows F6 takes you between the Source list, the search box, and the track list. With itunes 8, Tab served some of this function; at least it usually took me to the Source list and search box. Tab sometimes does something with iTunes 9, but often it has no effect at all. It's tedious and time-consuming to have to VO-arrow through every control to get to what you want. Finally, while access to the store is certainly better on the Mac than in Windows, it leaves a lot to be desired. Has anyone figured out a way to get around in a long list of songs and preview the ones they want? I searched for the Essential Michael Jackson and got a table which, if I VO-Right Arrow through it, shows one song after another, with preview images, song titles, and buy buttons. However, if I try to interact with the table so I can move up and down a column to see quickly what the tracks are, it doesn't work. The table is reported as containing only three rows, which is obviously ridiculous, and all I see is the preview for the first track and the buy button for the last. I've tried the regular VO interact command and also VO-Equals, but neither works. Furthermore, pressing Enter on a Preview image results in unpredictable behavior. sometimes I am asked if I want to buy a track, and sometimes a different page entirely loads. I plan to write all this to accessibil...@apple.com, but I'd like confirmation of the problems first. It's ironic that Apple improved the accessibility of the Mac and iPhone but decreased it significantly in iTunes. I think the more constructive comments they hear from the more people, the better. Best, Anna --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups MacVisionaries group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~--~~~~--~~--~--~---
