lost an album

2014-03-17 Thread Andrew Head
Hi all, 
I downloaded 2 albums from itunes today. One was not downloading properly due 
to poor internet. When the internet was restored, I tried check for available 
downloads, in the hope the album would finish downloading. After this, the 
album was still incomplete. I decided to remove the album off my computer and 
try again. However, this didn't work because I got a message saying alll 
purchases for my apple ID had already been downloaded. 
I managed to get the album back by downloading it on my phone and syncing with 
the computer. However, I can find the album in itunes itself, but not on my 
local hard drive in the itunes media folder. The album I purchased earlier 
today is still there,but not the redownloaded one. Anyone know how I can find 
it? 
Any help is most deeply appreciated. 
Hope everyone has a great day,
Andrew 

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Re: lost an album

2014-03-17 Thread Tim Kilburn
Hi,

Go into iTunes Preferences, in the Store pane and make sure that the Show 
iTunes in the Cloud Purchases checkbox is checked.  Close your Preferences 
window and the album should be listed in your Music Library and you should be 
able to press the download button from there.Normally, when in the Songs 
view, just to the right of the Song title, there is a Local or Download button 
depending on where the specific song is located.

HTH.

Later...

Tim Kilburn
Fort McMurray, AB Canada

On Mar 17, 2014, at 5:20 AM, Andrew Head ath...@bigpond.net.au wrote:

 Hi all, 
 I downloaded 2 albums from itunes today. One was not downloading properly due 
 to poor internet. When the internet was restored, I tried check for available 
 downloads, in the hope the album would finish downloading. After this, the 
 album was still incomplete. I decided to remove the album off my computer and 
 try again. However, this didn't work because I got a message saying alll 
 purchases for my apple ID had already been downloaded. 
 I managed to get the album back by downloading it on my phone and syncing 
 with the computer. However, I can find the album in itunes itself, but not on 
 my local hard drive in the itunes media folder. The album I purchased earlier 
 today is still there,but not the redownloaded one. Anyone know how I can find 
 it? 
 Any help is most deeply appreciated. 
 Hope everyone has a great day,
 Andrew 
 
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