Re: [Mageia-dev] Filing a hardware related bug??
Op zondag 27 november 2011 13:55:36 schreef Robert Fox: > On the bugzilla website when filing a new bug, the choices are: > > Installer > New RPM Package Request > RPM Packages > Release (media or process) > Security > > How do I file a hardware related bug? > > I have a Sennheiser DW Pro 1 dect headset which supports USB to PC: > http://www.sennheiser.com/sennheiser/home_en.nsf/root/private_headsets_offi > ce_wireless-series_504304 > > When I try and use it under latest Cauldron - the system freezes (mouse > moves but can't do anything else) - when I disconnect it (switch to > telephone side - the system responds again. No error messages etc. > > I have tested this under Ubuntu 11.10 and Mint 12 which do not have the > hanging problem - the USB audio device works (but the microphone is REAL > quiet) > > So something is wrong with our kernel (I suspect): [...] rpm package and fill in kernel or if that module is in a different package (eg: dkms-*) file under that package ( if it'd be really a hardware bug, that means it wouldn't be software and then you shouldn't file it with us :-) ) it's true however that that may not be as easy to find out the categories. I think a good way would be to have a small ajax widget there that can look up files in what packages and then that could be used as source rpm?
[Mageia-dev] Filing a hardware related bug??
On the bugzilla website when filing a new bug, the choices are: Installer New RPM Package Request RPM Packages Release (media or process) Security How do I file a hardware related bug? I have a Sennheiser DW Pro 1 dect headset which supports USB to PC: http://www.sennheiser.com/sennheiser/home_en.nsf/root/private_headsets_office_wireless-series_504304 When I try and use it under latest Cauldron - the system freezes (mouse moves but can't do anything else) - when I disconnect it (switch to telephone side - the system responds again. No error messages etc. I have tested this under Ubuntu 11.10 and Mint 12 which do not have the hanging problem - the USB audio device works (but the microphone is REAL quiet) So something is wrong with our kernel (I suspect): lsusb -v output: Bus 008 Device 002: ID 1395:740a Sennheiser Communications Couldn't open device, some information will be missing Device Descriptor: bLength18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 8 idVendor 0x1395 Sennheiser Communications idProduct 0x740a bcdDevice1.00 iManufacturer 1 iProduct2 iSerial 3 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 253 bNumInterfaces 4 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xc0 Self Powered MaxPower 500mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 0 No Subclass bInterfaceProtocol 0 None iInterface 0 HID Device Descriptor: bLength 9 bDescriptorType33 bcdHID 1.11 bCountryCode0 Not supported bNumDescriptors 1 bDescriptorType34 Report wDescriptorLength 247 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes3 Transfer TypeInterrupt Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes3 Transfer TypeInterrupt Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber1 bAlternateSetting 0 bNumEndpoints 0 bInterfaceClass 1 Audio bInterfaceSubClass 1 Control Device bInterfaceProtocol 0 iInterface 0 AudioControl Interface Descriptor: bLength10 bDescriptorType36 bDescriptorSubtype 1 (HEADER) bcdADC 1.00 wTotalLength 99 bInCollection 2 baInterfaceNr( 0) 2 baInterfaceNr( 1) 3 AudioControl Interface Descriptor: bLength12 bDescriptorType36 bDescriptorSubtype 2 (INPUT_TERMINAL) bTerminalID13 wTerminalType 0x0402 Headset bAssocTerminal 14 bNrChannels 1 wChannelConfig 0x iChannelNames 0 iTerminal 0 AudioControl Interface Descriptor: bLength 9 bDescriptorType36 bDescriptorSubtype 6 (FEATURE_UNIT) bUnitID 6 bSourceID 13 bControlSize1 bmaControls( 0) 0x03 Mute Control Volume Control bmaControls( 1) 0x00 iFeature0 AudioControl Interface Descriptor: bLength12 bDescriptorType36 bDescriptorSubtype 2 (INPUT_TERMINAL) bTerminalID12 wTerminalType 0x0101 USB Streaming bAssocTerminal 0 bNrChannels 1 wChannelConfig 0x iChannelNames 0
