Re: [Mailman-Users] Mailman-Users Digest, Vol 57, Issue 27

2008-11-17 Thread Jon Hind
You could set the reply address to the list address - in the web interface.
It's shown as deprecated - but works well for me.

Jon

2008/11/17 [EMAIL PROTECTED]

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   1. listname-bounces@ (Michael Welch)


 -- Forwarded message --
 From: Michael Welch [EMAIL PROTECTED]
 To: mailman-users@python.org
 Date: Sun, 16 Nov 2008 20:42:45 -0800
 Subject: [Mailman-Users] listname-bounces@
 Hi friends, hoping you can help me out. I am having to do too much work
 running our lists.

 Apparently, list members not as knowledgeable as I are looking in the
 headers for our list address, and accidentally end up using the wrong
 address.

 In the header there are at least three instances of the address:
 [EMAIL PROTECTED]

 Sender:
 Return-Path
 Errors-To:

 All contain an address that can be too easily mistaken for the list
 address.

 That means I end up having to do personal contact with way too many people
 to let them know that they did not use the correct address, so they need to
 resend.

 I notice that this list does not show me the real address in those headers,
 but rather something like:
 Sender: [EMAIL PROTECTED]

 So I would guess that the list admin for this listserver rarely sees users
 mistaking the Sender: header for the correct address.

 I am getting pretty tired of this. How can I fix it?

 This is a hosted list at dreamhost, so I cannot run any commands. If there
 is an easy cure, I can probably get the host to do it (it would probably
 have to apply to all their hosted lists, not just mine), but is there
 something I can do about this?

 - - - - - - - - - - - -
 Michael Welch, volunteer
 Redwood Alliance
 PO Box 293
 Arcata, CA 95518
 707-822-7884
 [EMAIL PROTECTED]
 www.redwoodalliance.org



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[Mailman-Users] Please trim your replies and edit your subject lines: (was: Re: Mailman-Users Digest, Vol 57, Issue 27)

2008-11-17 Thread Brad Knowles

Jon Hind wrote:


You could set the reply address to the list address - in the web interface.
It's shown as deprecated - but works well for me.


If you're going to reply to a message from one of the digests, please make 
sure to trim your reply to include just the relevant text and to edit the 
subject line to match that of the message you replying to.


Thank you.

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Re: [Mailman-Users] listname-bounces@

2008-11-17 Thread Brad Knowles

Michael Welch wrote:


That means I end up having to do personal contact with way too many
people to let them know that they did not use the correct address, so
they need to resend.

I notice that this list does not show me the real address in those
headers, but rather something like:

Sender: [EMAIL PROTECTED]

So I would guess that the list admin for this listserver rarely sees
users mistaking the Sender: header for the correct address.


We get a few people who send to mailman-users-owner thinking that they're 
posting to the whole list, but I disabuse them of that notion.


Over the several years I've been acting as one of the co-owners of this 
list, I don't recall getting any messages being sent by users to 
mailman-users-bounces.



I am getting pretty tired of this. How can I fix it?


You can set up an auto-responder.  For the web admin page for your mailing 
list, go to the Auto-responder section.  From there, you can set the 
auto-responder message for all posts that are sent to the list, and there's 
a separate auto-responder message that you can create for all messages sent 
to listname-owner, which should also include all messages sent to 
listname-bounces.


Make sure you check the settings of the various related radio-buttons for 
these automatic responses, and change them to be more appropriate for your 
situation if they are not correct.


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[Mailman-Users] appearance of member list (2.1.9)

2008-11-17 Thread Ralph Stahl
Hi,

normally (?) the member list shows all members from A to Z at one page.
I have seen a list, where a kind of tabs is above it with links
A...Z, and only the members with one of these letters are listet at
one page. It seems to be not very useful to me, I'd like to change it to
the normal appearance.

Is it possible? I am not the admin of the server, therefore I can only
use the admin frontend.

Thanks for hints,
Ralph

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Re: [Mailman-Users] listname-bounces@

2008-11-17 Thread Barry Finkel
Brad Knowles [EMAIL PROTECTED] wrote in reply, in part:

Over the several years I've been acting as one of the co-owners of this
list, I don't recall getting any messages being sent by users to
mailman-users-bounces.

I have some Mailman lists, and if a recipient does a reply-all
from a BlackBerry device, then the -bounces address is included in the
reply.
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Re: [Mailman-Users] One private archive not appearing online

2008-11-17 Thread Jewel
The index.html is blank!  Not sure how long it's been that way.  Is 
there a way to generate or create a new one?


Mark Sapiro wrote:

Jewel wrote:

  
I have one list which won't display online the archives.  I don't 
receive any web page error, it's just blank. I also have confirmed the 
archives are listed in the directory and that I can view them from the 
command line. I have the correct permissions.




What is the content of archives/private/LISTNAME/index.html?

Are you just looking at
http://www.example.com/mailman/private/LISTNAME, or are you also
trying other things such as
http://www.example.com/mailman/private/LISTNAME/2008-October?

  


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Re: [Mailman-Users] listname-bounces@

2008-11-17 Thread Michael Welch


Brad Knowles wrote at 09:09 AM 11/17/2008:
 
Michael Welch wrote:

That means I end up having to do personal contact with way too many
people to let them know that they did not use the correct address, so
they need to resend.
I notice that this list does not show me the real address in those
headers, but rather something like:

Sender: [EMAIL PROTECTED]
So I would guess that the list admin for this listserver rarely sees
users mistaking the Sender: header for the correct address.

We get a few people who send to mailman-users-owner thinking that they're 
posting to the whole list, but I disabuse them of that notion.

Over the several years I've been acting as one of the co-owners of this list, 
I don't recall getting any messages being sent by users to 
mailman-users-bounces.

Right, that must be because this list's Sender: header does not look like a 
real email address. I wonder why ours are different.

I am getting pretty tired of this. How can I fix it?

You can set up an auto-responder.  For the web admin page for your mailing 
list, go to the Auto-responder section.  From there, you can set the 
auto-responder message for all posts that are sent to the list, and there's a 
separate auto-responder message that you can create for all messages sent to 
listname-owner, which should also include all messages sent to 
listname-bounces.

That does not work, I assume because the message to -owner is coming from 
-bounces and not from the original list member. So an autoresponder would be 
sent back to -bounces, which might actually create an endless loop (though I 
imagine Mailman traps for that).


- - - - - - - - - - - -
Michael Welch, volunteer
Redwood Alliance
PO Box 293
Arcata, CA 95518
707-822-7884
[EMAIL PROTECTED]
www.redwoodalliance.org

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Re: [Mailman-Users] listname-bounces@

2008-11-17 Thread Brad Knowles

Michael Welch wrote:


That does not work, I assume because the message to -owner is coming from
-bounces and not from the original list member. So an autoresponder would
be sent back to -bounces, which might actually create an endless loop
(though I imagine Mailman traps for that).


You are correct, Mailman should trap for that.  This means that there's no 
harm in testing out the feature yourself, just to see what happens.


If it works, you're done.  If not, then no harm should be done, and we can 
explore other possibilities.


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Re: [Mailman-Users] listname-bounces@

2008-11-17 Thread Michael Welch
Hi Brad. I did test it, hence That does not work.

But I do appreciate the reminder, because I had intended to populate that 
particular autoresponder.

Brad Knowles wrote at 11:09 AM 11/17/2008:
 
Michael Welch wrote:

That does not work, I assume because the message to -owner is coming from
-bounces and not from the original list member. So an autoresponder would
be sent back to -bounces, which might actually create an endless loop
(though I imagine Mailman traps for that).

You are correct, Mailman should trap for that.  This means that there's no 
harm in testing out the feature yourself, just to see what happens.

If it works, you're done.  If not, then no harm should be done, and we can 
explore other possibilities.


- - - - - - - - - - - -
Michael Welch, volunteer
Redwood Alliance
PO Box 293
Arcata, CA 95518
707-822-7884
[EMAIL PROTECTED]
www.redwoodalliance.org

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Re: [Mailman-Users] listname-bounces@

2008-11-17 Thread Brad Knowles

Michael Welch wrote:


Hi Brad. I did test it, hence That does not work.


Ahh, sorry.  It wasn't clear to me that you had actually tested it or not.
My bad.


But I do appreciate the reminder, because I had intended to populate that
particular autoresponder.


And thanks to your note, I have more fully populated the auto-responder for 
mailman-users-owner and mailman-users-request, too.


I'm sorry this has not yet solved your problem, but I do appreciate the 
opportunity to improve our own configuration even more.  Thanks!


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[Mailman-Users] Securing My Mailman Lists

2008-11-17 Thread Jeff Bernier
Hello all,

I have inherited a Mac Xserve server running Mailman from a support person that 
is no longer employed at our school.

I have changed the Admin password on the server, and also changed (or thought I 
did) the Admin passwords for the Mailman lists as well.

The old admin password is still working for theses lists. How can I completely 
remove this old password?

Any help is appreciated.

Jeff



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E-mail Administrator
Rhode Island School of Design
401.454.6168

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Re: [Mailman-Users] listname-bounces@

2008-11-17 Thread Stephen J. Turnbull
Michael Welch writes:

  Right, that must be because this list's Sender: header does not
  look like a real email address. I wonder why ours are different.

It's one of the VERP settings.  While true VERP is done by the
MTA, not by agents like Mailman, the basic idea is the same: to
personalize various fields in the message so that the original that
elicited a reply (including a bounce) can be identified.

IIRC there are two.  One which enables VERP for various administrative
messages which allows occasional checking for bounces, the other
enables it for all messages.  I believe this is possible on a per-list
basis.  You want the latter.

The downside is performance, which is why VERP off is the default.
Each message has to be composed individually, which increases the
processor load a bit.  This is probably negligible.  More important,
each message has to be sent individually, which can dramatically slow
down processing if you have any large groups of members served by a
single receiving MTA.  (It is possible to specify multiple recipients
for a single message; the receiving MTA will fetch it from the network
once, then distribute copies.  Sort of like you fax a handout to the
meeting organizer, and he makes Xeroxes for all the attendees.  Much
more efficient than faxing one to each attendee!)

I'm still on Mailman 2.1.5 which doesn't seem to have this feature, or
maybe it's only available through the command line interface.  If it
sounds like what you need, say so and I'm sure somebody will tell you
where the setting can be made.  Note that this configuration may be
disabled or objectionable to your ISP because of the possible impact
on performance.
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Re: [Mailman-Users] listname-bounces@

2008-11-17 Thread Brad Knowles

Stephen J. Turnbull wrote:


The downside is performance, which is why VERP off is the default.


That and the fact that not all MTAs support VERP at all, and some of the 
ones that do support VERP don't support it by default.  So, we leave this 
option turned off by default.



I'm still on Mailman 2.1.5 which doesn't seem to have this feature, or
maybe it's only available through the command line interface.


VERP is available on Mailman 2.1.5, but it does have to be enabled in the 
configuration file, before you can actually see the option in the web admin 
UI for your list(s).


Which is actually the problem here, since the OP is on a shared server and 
they're not likely to allow him to enable VERP since doing so would make 
everyone else capable of doing the same thing, and that would probably just 
*bury* the server performance.


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Re: [Mailman-Users] listname-bounces@

2008-11-17 Thread Grant Taylor

Stephen J. Turnbull wrote:
It's one of the VERP settings.  While true VERP is done by the 
MTA, not by agents like Mailman, the basic idea is the same: to 
personalize various fields in the message so that the original that 
elicited a reply (including a bounce) can be identified.


Um...  Please explain what you mean by ... true VERP is done by the MTA 
  Are you thinking of SRS?  I'm not aware of any thing else at the 
MTA level that will alter the SMTP Envelope sender (MAIL FROM:).  As far 
as RFC 822 headers, that is almost completely up to the MSA.  About the 
only thing that the MTA does is insert (or append) a header if it does 
not already exist.


IIRC there are two.  One which enables VERP for various 
administrative messages which allows occasional checking for bounces, 
the other enables it for all messages.  I believe this is possible on 
a per-list basis.  You want the latter.


I think you are thinking of the Non-digest delivery option Personalize 
and its possible values:  No, Yes, and Full Personalization.  Yes 
these are per-list settings.


The downside is performance, which is why VERP off is the default. 
Each message has to be composed individually, which increases the 
processor load a bit.  This is probably negligible.  More important, 
each message has to be sent individually, which can dramatically slow 
down processing if you have any large groups of members served by a 
single receiving MTA.  (It is possible to specify multiple recipients 
for a single message; the receiving MTA will fetch it from the 
network once, then distribute copies.  Sort of like you fax a handout 
to the meeting organizer, and he makes Xeroxes for all the attendees. 
Much more efficient than faxing one to each attendee!)


Correct.  However, (IMHO) it does help make your message appear to be 
less spammy in nature.  If you receive two questionable messages, one 
with your email address listed in the To: / CC: header(s) and one with 
out it, you are far more likely to consider the one that does not list 
your email address as spam than the one that does have your email 
address.  Similarly with the use of the name in the email address with 
Full Personalization.




Grant. . . .
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[Mailman-Users] spam gatewayed from Usenet to mail bypasses our spam filters

2008-11-17 Thread skip

With the help of the python.org postmasters I figured something out about
spam on the [EMAIL PROTECTED] mailing list over the weekend.  I was
confused that some seemingly obvious spams made it through to the mailing
list subscribers.  Then I noticed that it didn't appear these spams had even
seen the spam filter.  The headers the filter adds were missing and I could
never find their Message-Id's in the spam filter's logs.

Mailman operates the bidirectional gateway between the Usenet newsgroup
comp.lang.python and the [EMAIL PROTECTED] mailing list.  When it sees
a Usenet message on the one side it distributes the posting directly to its
subscribers, and vice versa.  Because Usenet postings don't arrive by email
the spam filtering we have in place (which occurs before Mailman sees a mail
message) is not done.  Mailman happily passes such unfiltered mail on to the
list.

I still haven't figured out quite how to solve the problem.  In theory we
could use some other tool to perform the gateway operation.  Instead of
passing Usenet postings directly to Mailman it would mail them to
[EMAIL PROTECTED] where they would get the spam filter treatment before
Mailman sees them.  I'm still thinking about the full ramifications of that.
It might be easier to get Mailman's news-to-mail gateway to mail incoming
Usenet messages to the list address instead of directly distributing them to
the subscribers though.  I don't believe Mailman does that out of the box
(but I would love to be wrong here).  Has anyone tried implementing that?
If so, got a patch or a recipe for how to configure Mailman to operate this
way?

Thanks,

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Re: [Mailman-Users] listname-bounces@

2008-11-17 Thread Stephen J. Turnbull
Brad Knowles writes:

  VERP is available on Mailman 2.1.5, but it does have to be enabled in the 
  configuration file, before you can actually see the option in the web admin 
  UI for your list(s).

OK, so that probably was a deliberate decision and won't fly on his ISP.

  Which is actually the problem here, since the OP is on a shared server and 
  they're not likely to allow him to enable VERP since doing so would make 
  everyone else capable of doing the same thing, and that would probably just 
  *bury* the server performance.

Well, maybe if it's not advertised and he asks pretty please with
whipped cream and cherries on top and promises cross my heart and hope
to die to keep it secret, the List Czar at the ISP will change it only
for his list(s) from the CLI.  Weak, I know, but it *could* work 

Good luck!
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[Mailman-Users] spam gatewayed from Usenet to mail bypasses our spam filters

2008-11-17 Thread Stephen J. Turnbull
[EMAIL PROTECTED] writes:

  I still haven't figured out quite how to solve the problem.  In
  theory we could use some other tool to perform the gateway
  operation.  Instead of passing Usenet postings directly to Mailman
  it would mail them to [EMAIL PROTECTED] where they would get
  the spam filter treatment before Mailman sees them.  I'm still
  thinking about the full ramifications of that.

Well, you want to watch out for greylisting.  But running them through
SpamBayes from Mailman should be trivial.  You could also add (with a
slight performance hit) a Handler that calls out to SpamBayes,
SpamAssassin, etc, only when the MTA didn't already do that, or only
when the message's from_usenet flag is set.

  It might be easier to get Mailman's news-to-mail gateway to mail
  incoming Usenet messages to the list address instead of directly
  distributing them to the subscribers though.

That's probably not a great idea as ToUsenet comes pretty late in the
pipeline.
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Re: [Mailman-Users] spam gatewayed from Usenet to mail bypasses our spam filters

2008-11-17 Thread Brad Knowles

on 11/17/08 11:20 PM, [EMAIL PROTECTED] said:


It might be easier to get Mailman's news-to-mail gateway to mail incoming
Usenet messages to the list address instead of directly distributing them to
the subscribers though.  I don't believe Mailman does that out of the box
(but I would love to be wrong here).  Has anyone tried implementing that?
If so, got a patch or a recipe for how to configure Mailman to operate this
way?


Ironically, we run an external news-to-mail gateway at ntp.org, based on 
the long-existing standard tools in the INN toolbox.  We do this because 
Mailman generates it's own message-ids when it gateways the articles 
from news to mail, and the news reading public for ntp.org complained 
violently.  The mail-to-news gateway from INN re-uses the same 
message-id as was originally contained within the news posting, so when 
people refer to a given message-id, it's always the same regardless of 
whether or not they are using mail or news.


This is related to FAQ 4.59 at 
http://wiki.list.org/pages/viewpage.action?pageId=4030712.



If we implemented a proper server-side read/post interface for Mailman, 
we could fix a lot of other USENET gateway problems, too.


For one thing, we would no longer need high watermarks for article 
numbers, we would instead track whether or not we've seen a given 
message (and therefore whether or not it needs to be gatewayed) based on 
whether we've seen that message-id within our lifetime window, and any 
articles older than the lifetime window would get ignored.


A server-side implementation would also allow us to directly feed 
outgoing articles to news routing servers, potentially bypassing a large 
news reader server infrastructure and being both more robust and more 
efficient.  And we could take feeds from multiple upstream news routing 
servers, too.



But as I said recently on this mailing list, I'm not a programmer and I 
don't have the necessary skills to write a proper server-side interface 
for USENET news to be incorporated into Mailman.


So, I let this issue drop a few years ago when I first brought it up, 
although it does seem to come back up every so often.


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Brad Knowles [EMAIL PROTECTED]
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Re: [Mailman-Users] spam gatewayed from Usenet to mail bypasses our spam filters

2008-11-17 Thread Brad Knowles

on 11/18/08 1:28 AM, Stephen J. Turnbull said:


Well, you want to watch out for greylisting.  But running them through
SpamBayes from Mailman should be trivial.  You could also add (with a
slight performance hit) a Handler that calls out to SpamBayes,
SpamAssassin, etc, only when the MTA didn't already do that, or only
when the message's from_usenet flag is set.


We've got more to the anti-spam processing for our mail server 
infrastructure than just SpamBayes.  We've got several components whose 
function I only know about slightly in passing, and they all have an 
impact on the incoming mail traffic.  We wouldn't be doing them if they 
didn't have an impact.


I am a fan of SpamAssassin in general, but it is not part of that 
toolkit.  I'm not sure how much some of those other components are 
specifically tied into postfix, and may be of limited use with any other 
program.  And of course the host-level firewalling we're doing to reject 
connections from the worst abusers operates at a completely different level.



There's a lot to be said for the simplicity of just having all this 
traffic handled via e-mail, just like all the other bi-directional 
traffic we're doing.


We will have to be careful about loops, however.  We wouldn't want to 
gateway the same thousand-articles-plus per day many times over.


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[Mailman-Users] The Mysterious Disappearing Disk Space (fwd)

2008-11-17 Thread J.A. Terranson

Greetings,

I have looked through the archives for something similar to my 
issue, and I noticed that by searching on disk full, I get similar 
reports beginning in roughly July of 08.

As with these other reports, I have noticed *tremendous* 
disappearing space.  When I tried to find the actual files, I was 
unsuccessful.  Interestingly, if I stop mailman and then restart it, the 
missing space miraculously reappears! 

So, now that the background is over with, here's where I find 
myself (besides just looking stupid):

(1) Yesterday I enabled VERP, and it appeared to be working well,  At the 
time I turned on VERP, I had around 5gb of free space (which would take 
about two weeks to disappear before VERP).
(2) Around 2pm today, the disk was full, and mailman died.
(3) My inkling of something being wrong was this on the web interface:

  Bug in Mailman version 2.1.11rc2

  We're sorry, we hit a bug!

  Please inform the webmaster for this site of this problem. Printing of 
  traceback and other system information has been explicitly inhibited, 
  but the webmaster can find this information in the Mailman error logs. 

(4) Upon looking at the system in response to the above missive, I checked 
and saw the system ws out of space again.  I did what I always do - shut 
down mailman (which usually drops ~5gb of missing space, and then 
restart it.  Everything before today has come up roses doing this.

(5) There is nothing in any of the logs that indicate why this message is 
continuing to poke fun at me.

(6) I have looked through the various manuals, pdfs, etc, and cannot find 
anything about explicitly enabling logging so that I can get a better 
handle on this.


Oddly, as a mailman user since around 2001, this is the first real problem 
Ive had: Great platform!!!  Mediocre admin though, and one begging for 
help as well.

All the best,

//Alif

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Yours,
J.A. Terranson
sysadmin_at_mfn.org
0xpgp_key_mgmt_is_broken-dont_bother
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