Re: [Mailman-Users] Bouncing address problems....

2001-12-13 Thread Jon Carnes

Looks like a possible bug in 2.0.8.  When I get a chance, I'll test out a
2.0.8 site that I run and see if it does the same.
If it does, I'll compare the code and see if I can isolate it...

There was a message about two weeks ago that outlined the use
~mailman/bin/withlist.  You should be able to use this to remove the errant
entry manually from the database.  Frankly I think it's easier to startup
Python, and do it that way (make a copy of the database first...).

Good Luck - I'm off to a Christmas party!

Jon Carnes
- Original Message -
From: "Richard Idalski" <[EMAIL PROTECTED]>
To: "Dan Mick" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>;
<[EMAIL PROTECTED]>
Sent: Thursday, December 13, 2001 3:58 PM
Subject: RE: [Mailman-Users] Bouncing address problems


> And My very grievous oversight becomes apparent... well aside from hanging
> my head in embarrassment, I now see that the db is not corrupt after all:
>
> [root@lists bin]# ./check_db affiliates
> /home/mailman/lists/affiliates/config.db is fine
> /home/mailman/lists/affiliates/config.db.last is fine
>
>  So, what could we be looking at then? a problem with my configuration? a
> bug? any ideas?
>
>
>Thanks,
>
> Richard Idalski
>
> -Original Message-
> From: Dan Mick [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, December 13, 2001 3:51 PM
> To: [EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED]
> Subject: RE: [Mailman-Users] Bouncing address problems
>
>
>
> > Whoa... me thinks you're on to something, I'm running v2.08 which I
> upgraded
> > a few days ago. when i run chec_db on that particular db I get :
> >
> >
> > root@lists bin]# ./check_db ../lists/affiliates/config.db
> > /home/mailman/lists/../lists/affiliates/config.db/config.db cannot be
> > opened:
> > Not a directory
> > /home/mailman/lists/../lists/affiliates/config.db/config.db.last cannot
be
> > opened:
> > Not a directory
>
> Doesn't the fact that it issues a message with config.db listed
> twice make you a little curious?  Ypu gave the wrong args to
> check_db.
>
> check_db's usage message (also in the top of the script):
>
> Usage: %(PROGRAM)s [options] [listname [listname ...]]
>
> Try
>
> cd ~mailman
> bin/check_db affiliates
>
>
> >
> > * ALERT *
> > Both the original database file and the backup seem
> > corrupted.  You will probably need to recover both
> > /home/mailman/lists/../lists/affiliates/config.db/config.db
> > and
> > /home/mailman/lists/../lists/affiliates/config.db/config.db.last
> > from a system backup, or remove the list `../lists/affiliates/config.db'
> and
> > re-create it from scratch.
> >
> >So It looks like I'l be recreating the list after all.
> >
> > One other thing I'm wondering is that this address is getting these
errors
> > fro multiple lists that it's on. Could they all eb corrupt? If so what
> could
> > cause multiple lists to be corrupt?
> >
> >   Thanks Again,
> >
> > Richard Idalski
> >
> >
> >
> >
> >
> > -Original Message-
> > From: Jon Carnes [mailto:[EMAIL PROTECTED]]
> > Sent: Thursday, December 13, 2001 3:28 PM
> > To: Richard Idalski; [EMAIL PROTECTED]
> > Subject: Re: [Mailman-Users] Bouncing address problems
> >
> >
> > This is either a bug or an error in your config file.  What version of
> > Mailman are your running?  Have run
> >   ~mailman/bin/check_db  ~mailman/lists//config.db
> >
> > ???
> >
> > Jon Carnes
> > - Original Message -
> > From: "Richard Idalski" <[EMAIL PROTECTED]>
> > To: "Jon Carnes" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
> > Sent: Thursday, December 13, 2001 3:20 PM
> > Subject: RE: [Mailman-Users] Bouncing address problems
> >
> >
> > > Thanks for the idea, I tried that and after removing them from the
list
> > and
> > > looking at the db dump, the addres is still in the bounce info
section,
> > but
> > > not in the members section... I know you can't edit the db's dirctly,
so
> > how
> > > would I go about taking this address out of the bounce info?
> > >
> > >Thanks,
> > >
> > >   Richard Idalski
> > >
> > > -Original Message-
> > > From: Jon Carnes [mailto:[EMAIL PROTECTED]]
> > > Sent: Thursday, December 13, 2001 3:12 PM
> > > To: Richard Idalski; [EMAIL PROTECTED]
> >

RE: [Mailman-Users] Bouncing address problems....

2001-12-13 Thread Richard Idalski

And My very grievous oversight becomes apparent... well aside from hanging
my head in embarrassment, I now see that the db is not corrupt after all:

[root@lists bin]# ./check_db affiliates
/home/mailman/lists/affiliates/config.db is fine
/home/mailman/lists/affiliates/config.db.last is fine

 So, what could we be looking at then? a problem with my configuration? a
bug? any ideas?


   Thanks,

Richard Idalski

-Original Message-
From: Dan Mick [mailto:[EMAIL PROTECTED]]
Sent: Thursday, December 13, 2001 3:51 PM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: RE: [Mailman-Users] Bouncing address problems



> Whoa... me thinks you're on to something, I'm running v2.08 which I
upgraded
> a few days ago. when i run chec_db on that particular db I get :
>
>
> root@lists bin]# ./check_db ../lists/affiliates/config.db
> /home/mailman/lists/../lists/affiliates/config.db/config.db cannot be
> opened:
> Not a directory
> /home/mailman/lists/../lists/affiliates/config.db/config.db.last cannot be
> opened:
> Not a directory

Doesn't the fact that it issues a message with config.db listed
twice make you a little curious?  Ypu gave the wrong args to
check_db.

check_db's usage message (also in the top of the script):

Usage: %(PROGRAM)s [options] [listname [listname ...]]

Try

cd ~mailman
bin/check_db affiliates


>
> * ALERT *
> Both the original database file and the backup seem
> corrupted.  You will probably need to recover both
> /home/mailman/lists/../lists/affiliates/config.db/config.db
> and
> /home/mailman/lists/../lists/affiliates/config.db/config.db.last
> from a system backup, or remove the list `../lists/affiliates/config.db'
and
> re-create it from scratch.
>
>So It looks like I'l be recreating the list after all.
>
> One other thing I'm wondering is that this address is getting these errors
> fro multiple lists that it's on. Could they all eb corrupt? If so what
could
> cause multiple lists to be corrupt?
>
>   Thanks Again,
>
>   Richard Idalski
>
>
>
>
>
> -Original Message-
> From: Jon Carnes [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, December 13, 2001 3:28 PM
> To: Richard Idalski; [EMAIL PROTECTED]
> Subject: Re: [Mailman-Users] Bouncing address problems
>
>
> This is either a bug or an error in your config file.  What version of
> Mailman are your running?  Have run
>   ~mailman/bin/check_db  ~mailman/lists//config.db
>
> ???
>
> Jon Carnes
> - Original Message -
> From: "Richard Idalski" <[EMAIL PROTECTED]>
> To: "Jon Carnes" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
> Sent: Thursday, December 13, 2001 3:20 PM
> Subject: RE: [Mailman-Users] Bouncing address problems
>
>
> > Thanks for the idea, I tried that and after removing them from the list
> and
> > looking at the db dump, the addres is still in the bounce info section,
> but
> > not in the members section... I know you can't edit the db's dirctly, so
> how
> > would I go about taking this address out of the bounce info?
> >
> >Thanks,
> >
> >   Richard Idalski
> >
> > -Original Message-
> > From: Jon Carnes [mailto:[EMAIL PROTECTED]]
> > Sent: Thursday, December 13, 2001 3:12 PM
> > To: Richard Idalski; [EMAIL PROTECTED]
> > Subject: Re: [Mailman-Users] Bouncing address problems
> >
> >
> > To stop sending mail to a bouncing address Mailman simply actives the
> nomail
> > option for the offending address; however, at that point Mailman *does
> not*
> > erase or zero out the bounces from the database.  The bounce record is
> still
> > in the database in the bounce_info{ } section.  So it is likely that one
> > more bounce and the user will again be moved over to nomail.
> >
> > Removing the user from the list however *does* remove the info from the
> > bounce_info section (I just checked, using Mailman version 2.06).
> >
> > You should check your database.  Indeed you might need to recreate it.
> >
> > For now, look at the database using:
> >   ~mailman/bin/dumpdb  ~mailman/lists//config.db |more
> >
> > and look for the user.  You will find them under "bounce_ info".  Now
> remove
> > the user (go to the web-admin / Membership management / and remove the
> first
> > check mark next to their name / click on the "Submit Your Changes"
button
> at
> > the bottom of the page).
> >
> > Now dumpout the database and look again.  Is the user still in the
> > members{ } section?  Are they still

RE: [Mailman-Users] Bouncing address problems....

2001-12-13 Thread Dan Mick


> Whoa... me thinks you're on to something, I'm running v2.08 which I upgraded
> a few days ago. when i run chec_db on that particular db I get :
> 
> 
> root@lists bin]# ./check_db ../lists/affiliates/config.db
> /home/mailman/lists/../lists/affiliates/config.db/config.db cannot be
> opened:
> Not a directory
> /home/mailman/lists/../lists/affiliates/config.db/config.db.last cannot be
> opened:
> Not a directory

Doesn't the fact that it issues a message with config.db listed
twice make you a little curious?  Ypu gave the wrong args to
check_db.

check_db's usage message (also in the top of the script):

Usage: %(PROGRAM)s [options] [listname [listname ...]]

Try 

cd ~mailman
bin/check_db affiliates


> 
> * ALERT *
> Both the original database file and the backup seem
> corrupted.  You will probably need to recover both
> /home/mailman/lists/../lists/affiliates/config.db/config.db
> and
> /home/mailman/lists/../lists/affiliates/config.db/config.db.last
> from a system backup, or remove the list `../lists/affiliates/config.db' and
> re-create it from scratch.
> 
>So It looks like I'l be recreating the list after all.
> 
> One other thing I'm wondering is that this address is getting these errors
> fro multiple lists that it's on. Could they all eb corrupt? If so what could
> cause multiple lists to be corrupt?
> 
>   Thanks Again,
> 
>   Richard Idalski
> 
> 
> 
> 
> 
> -Original Message-
> From: Jon Carnes [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, December 13, 2001 3:28 PM
> To: Richard Idalski; [EMAIL PROTECTED]
> Subject: Re: [Mailman-Users] Bouncing address problems
> 
> 
> This is either a bug or an error in your config file.  What version of
> Mailman are your running?  Have run
>   ~mailman/bin/check_db  ~mailman/lists//config.db
> 
> ???
> 
> Jon Carnes
> - Original Message -
> From: "Richard Idalski" <[EMAIL PROTECTED]>
> To: "Jon Carnes" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
> Sent: Thursday, December 13, 2001 3:20 PM
> Subject: RE: [Mailman-Users] Bouncing address problems
> 
> 
> > Thanks for the idea, I tried that and after removing them from the list
> and
> > looking at the db dump, the addres is still in the bounce info section,
> but
> > not in the members section... I know you can't edit the db's dirctly, so
> how
> > would I go about taking this address out of the bounce info?
> >
> >Thanks,
> >
> >   Richard Idalski
> >
> > -Original Message-
> > From: Jon Carnes [mailto:[EMAIL PROTECTED]]
> > Sent: Thursday, December 13, 2001 3:12 PM
> > To: Richard Idalski; [EMAIL PROTECTED]
> > Subject: Re: [Mailman-Users] Bouncing address problems
> >
> >
> > To stop sending mail to a bouncing address Mailman simply actives the
> nomail
> > option for the offending address; however, at that point Mailman *does
> not*
> > erase or zero out the bounces from the database.  The bounce record is
> still
> > in the database in the bounce_info{ } section.  So it is likely that one
> > more bounce and the user will again be moved over to nomail.
> >
> > Removing the user from the list however *does* remove the info from the
> > bounce_info section (I just checked, using Mailman version 2.06).
> >
> > You should check your database.  Indeed you might need to recreate it.
> >
> > For now, look at the database using:
> >   ~mailman/bin/dumpdb  ~mailman/lists//config.db |more
> >
> > and look for the user.  You will find them under "bounce_ info".  Now
> remove
> > the user (go to the web-admin / Membership management / and remove the
> first
> > check mark next to their name / click on the "Submit Your Changes" button
> at
> > the bottom of the page).
> >
> > Now dumpout the database and look again.  Is the user still in the
> > members{ } section?  Are they still in the bounce_info{ } section?
> >
> > Hope this helps - Jon Carnes
> > - Original Message -
> > From: "Richard Idalski" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Thursday, December 13, 2001 1:57 PM
> > Subject: [Mailman-Users] Bouncing address problems
> >
> >
> > >
> > > Alright, I've got a problem here with an email address bouncing that
> > > shouldn't be.
> > > Here are the results of the bounce log:
> > >
> > >
>

RE: [Mailman-Users] Bouncing address problems....

2001-12-13 Thread Richard Idalski

Whoa... me thinks you're on to something, I'm running v2.08 which I upgraded
a few days ago. when i run chec_db on that particular db I get :


root@lists bin]# ./check_db ../lists/affiliates/config.db
/home/mailman/lists/../lists/affiliates/config.db/config.db cannot be
opened:
Not a directory
/home/mailman/lists/../lists/affiliates/config.db/config.db.last cannot be
opened:
Not a directory

* ALERT *
Both the original database file and the backup seem
corrupted.  You will probably need to recover both
/home/mailman/lists/../lists/affiliates/config.db/config.db
and
/home/mailman/lists/../lists/affiliates/config.db/config.db.last
from a system backup, or remove the list `../lists/affiliates/config.db' and
re-create it from scratch.

   So It looks like I'l be recreating the list after all.

One other thing I'm wondering is that this address is getting these errors
fro multiple lists that it's on. Could they all eb corrupt? If so what could
cause multiple lists to be corrupt?

  Thanks Again,

Richard Idalski





-Original Message-
From: Jon Carnes [mailto:[EMAIL PROTECTED]]
Sent: Thursday, December 13, 2001 3:28 PM
To: Richard Idalski; [EMAIL PROTECTED]
Subject: Re: [Mailman-Users] Bouncing address problems


This is either a bug or an error in your config file.  What version of
Mailman are your running?  Have run
  ~mailman/bin/check_db  ~mailman/lists//config.db

???

Jon Carnes
- Original Message -
From: "Richard Idalski" <[EMAIL PROTECTED]>
To: "Jon Carnes" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Thursday, December 13, 2001 3:20 PM
Subject: RE: [Mailman-Users] Bouncing address problems


> Thanks for the idea, I tried that and after removing them from the list
and
> looking at the db dump, the addres is still in the bounce info section,
but
> not in the members section... I know you can't edit the db's dirctly, so
how
> would I go about taking this address out of the bounce info?
>
>Thanks,
>
>   Richard Idalski
>
> -Original Message-
> From: Jon Carnes [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, December 13, 2001 3:12 PM
> To: Richard Idalski; [EMAIL PROTECTED]
> Subject: Re: [Mailman-Users] Bouncing address problems
>
>
> To stop sending mail to a bouncing address Mailman simply actives the
nomail
> option for the offending address; however, at that point Mailman *does
not*
> erase or zero out the bounces from the database.  The bounce record is
still
> in the database in the bounce_info{ } section.  So it is likely that one
> more bounce and the user will again be moved over to nomail.
>
> Removing the user from the list however *does* remove the info from the
> bounce_info section (I just checked, using Mailman version 2.06).
>
> You should check your database.  Indeed you might need to recreate it.
>
> For now, look at the database using:
>   ~mailman/bin/dumpdb  ~mailman/lists//config.db |more
>
> and look for the user.  You will find them under "bounce_ info".  Now
remove
> the user (go to the web-admin / Membership management / and remove the
first
> check mark next to their name / click on the "Submit Your Changes" button
at
> the bottom of the page).
>
> Now dumpout the database and look again.  Is the user still in the
> members{ } section?  Are they still in the bounce_info{ } section?
>
> Hope this helps - Jon Carnes
> - Original Message -
> From: "Richard Idalski" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, December 13, 2001 1:57 PM
> Subject: [Mailman-Users] Bouncing address problems
>
>
> >
> > Alright, I've got a problem here with an email address bouncing that
> > shouldn't be.
> > Here are the results of the bounce log:
> >
> >
> > Dec 13 10:35:49 2001 (7197) List-Name: [EMAIL PROTECTED] -
exceeded
> > limits
> > Dec 13 10:35:49 2001 (7197) List-Name: already disabled
> > [EMAIL PROTECTED]
> >
> >
> > Alright now, I've looked in the membership managament section of the UI,
> > and the 'nomail' option is NOT checked for this address.
> >
> > I've tried unsubscribing this address and re-adding it to the lists, all
> to
> > no avail, it comes back up with the exceeded limits error.  Where can I
> > re-enable this account, my next step will be to completey delete and
> > re-create the list, but short of this what can I do?
> >
> >
> >   -Richard Idalski
> >
> >
> > --
> > Mailman-Users maillist  -  [EMAIL PROTECTED]
> > http://mail.python.org/mailman/listinfo/mailman-users
>
>
>
> --
> Mailman-Users maillist  -  [EMAIL PROTECTED]
> http://mail.python.org/mailman/listinfo/mailman-users



--
Mailman-Users maillist  -  [EMAIL PROTECTED]
http://mail.python.org/mailman/listinfo/mailman-users



Re: [Mailman-Users] Bouncing address problems....

2001-12-13 Thread Jon Carnes

This is either a bug or an error in your config file.  What version of
Mailman are your running?  Have run
  ~mailman/bin/check_db  ~mailman/lists//config.db

???

Jon Carnes
- Original Message -
From: "Richard Idalski" <[EMAIL PROTECTED]>
To: "Jon Carnes" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
Sent: Thursday, December 13, 2001 3:20 PM
Subject: RE: [Mailman-Users] Bouncing address problems


> Thanks for the idea, I tried that and after removing them from the list
and
> looking at the db dump, the addres is still in the bounce info section,
but
> not in the members section... I know you can't edit the db's dirctly, so
how
> would I go about taking this address out of the bounce info?
>
>Thanks,
>
>   Richard Idalski
>
> -Original Message-
> From: Jon Carnes [mailto:[EMAIL PROTECTED]]
> Sent: Thursday, December 13, 2001 3:12 PM
> To: Richard Idalski; [EMAIL PROTECTED]
> Subject: Re: [Mailman-Users] Bouncing address problems
>
>
> To stop sending mail to a bouncing address Mailman simply actives the
nomail
> option for the offending address; however, at that point Mailman *does
not*
> erase or zero out the bounces from the database.  The bounce record is
still
> in the database in the bounce_info{ } section.  So it is likely that one
> more bounce and the user will again be moved over to nomail.
>
> Removing the user from the list however *does* remove the info from the
> bounce_info section (I just checked, using Mailman version 2.06).
>
> You should check your database.  Indeed you might need to recreate it.
>
> For now, look at the database using:
>   ~mailman/bin/dumpdb  ~mailman/lists//config.db |more
>
> and look for the user.  You will find them under "bounce_ info".  Now
remove
> the user (go to the web-admin / Membership management / and remove the
first
> check mark next to their name / click on the "Submit Your Changes" button
at
> the bottom of the page).
>
> Now dumpout the database and look again.  Is the user still in the
> members{ } section?  Are they still in the bounce_info{ } section?
>
> Hope this helps - Jon Carnes
> - Original Message -
> From: "Richard Idalski" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Thursday, December 13, 2001 1:57 PM
> Subject: [Mailman-Users] Bouncing address problems
>
>
> >
> > Alright, I've got a problem here with an email address bouncing that
> > shouldn't be.
> > Here are the results of the bounce log:
> >
> >
> > Dec 13 10:35:49 2001 (7197) List-Name: [EMAIL PROTECTED] -
exceeded
> > limits
> > Dec 13 10:35:49 2001 (7197) List-Name: already disabled
> > [EMAIL PROTECTED]
> >
> >
> > Alright now, I've looked in the membership managament section of the UI,
> > and the 'nomail' option is NOT checked for this address.
> >
> > I've tried unsubscribing this address and re-adding it to the lists, all
> to
> > no avail, it comes back up with the exceeded limits error.  Where can I
> > re-enable this account, my next step will be to completey delete and
> > re-create the list, but short of this what can I do?
> >
> >
> >   -Richard Idalski
> >
> >
> > --
> > Mailman-Users maillist  -  [EMAIL PROTECTED]
> > http://mail.python.org/mailman/listinfo/mailman-users
>
>
>
> --
> Mailman-Users maillist  -  [EMAIL PROTECTED]
> http://mail.python.org/mailman/listinfo/mailman-users


--
Mailman-Users maillist  -  [EMAIL PROTECTED]
http://mail.python.org/mailman/listinfo/mailman-users



Re: [Mailman-Users] Bouncing address problems....

2001-12-13 Thread Jon Carnes

To stop sending mail to a bouncing address Mailman simply actives the nomail
option for the offending address; however, at that point Mailman *does not*
erase or zero out the bounces from the database.  The bounce record is still
in the database in the bounce_info{ } section.  So it is likely that one
more bounce and the user will again be moved over to nomail.

Removing the user from the list however *does* remove the info from the
bounce_info section (I just checked, using Mailman version 2.06).

You should check your database.  Indeed you might need to recreate it.

For now, look at the database using:
  ~mailman/bin/dumpdb  ~mailman/lists//config.db |more

and look for the user.  You will find them under "bounce_ info".  Now remove
the user (go to the web-admin / Membership management / and remove the first
check mark next to their name / click on the "Submit Your Changes" button at
the bottom of the page).

Now dumpout the database and look again.  Is the user still in the
members{ } section?  Are they still in the bounce_info{ } section?

Hope this helps - Jon Carnes
- Original Message -
From: "Richard Idalski" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, December 13, 2001 1:57 PM
Subject: [Mailman-Users] Bouncing address problems


>
> Alright, I've got a problem here with an email address bouncing that
> shouldn't be.
> Here are the results of the bounce log:
>
>
> Dec 13 10:35:49 2001 (7197) List-Name: [EMAIL PROTECTED] - exceeded
> limits
> Dec 13 10:35:49 2001 (7197) List-Name: already disabled
> [EMAIL PROTECTED]
>
>
> Alright now, I've looked in the membership managament section of the UI,
> and the 'nomail' option is NOT checked for this address.
>
> I've tried unsubscribing this address and re-adding it to the lists, all
to
> no avail, it comes back up with the exceeded limits error.  Where can I
> re-enable this account, my next step will be to completey delete and
> re-create the list, but short of this what can I do?
>
>
>   -Richard Idalski
>
>
> --
> Mailman-Users maillist  -  [EMAIL PROTECTED]
> http://mail.python.org/mailman/listinfo/mailman-users


--
Mailman-Users maillist  -  [EMAIL PROTECTED]
http://mail.python.org/mailman/listinfo/mailman-users



RE: [Mailman-Users] Bouncing address problems....

2001-12-13 Thread Richard Idalski

Thanks for the idea, I tried that and after removing them from the list and
looking at the db dump, the addres is still in the bounce info section, but
not in the members section... I know you can't edit the db's dirctly, so how
would I go about taking this address out of the bounce info?

   Thanks,

  Richard Idalski

-Original Message-
From: Jon Carnes [mailto:[EMAIL PROTECTED]]
Sent: Thursday, December 13, 2001 3:12 PM
To: Richard Idalski; [EMAIL PROTECTED]
Subject: Re: [Mailman-Users] Bouncing address problems


To stop sending mail to a bouncing address Mailman simply actives the nomail
option for the offending address; however, at that point Mailman *does not*
erase or zero out the bounces from the database.  The bounce record is still
in the database in the bounce_info{ } section.  So it is likely that one
more bounce and the user will again be moved over to nomail.

Removing the user from the list however *does* remove the info from the
bounce_info section (I just checked, using Mailman version 2.06).

You should check your database.  Indeed you might need to recreate it.

For now, look at the database using:
  ~mailman/bin/dumpdb  ~mailman/lists//config.db |more

and look for the user.  You will find them under "bounce_ info".  Now remove
the user (go to the web-admin / Membership management / and remove the first
check mark next to their name / click on the "Submit Your Changes" button at
the bottom of the page).

Now dumpout the database and look again.  Is the user still in the
members{ } section?  Are they still in the bounce_info{ } section?

Hope this helps - Jon Carnes
- Original Message -
From: "Richard Idalski" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, December 13, 2001 1:57 PM
Subject: [Mailman-Users] Bouncing address problems


>
> Alright, I've got a problem here with an email address bouncing that
> shouldn't be.
> Here are the results of the bounce log:
>
>
> Dec 13 10:35:49 2001 (7197) List-Name: [EMAIL PROTECTED] - exceeded
> limits
> Dec 13 10:35:49 2001 (7197) List-Name: already disabled
> [EMAIL PROTECTED]
>
>
> Alright now, I've looked in the membership managament section of the UI,
> and the 'nomail' option is NOT checked for this address.
>
> I've tried unsubscribing this address and re-adding it to the lists, all
to
> no avail, it comes back up with the exceeded limits error.  Where can I
> re-enable this account, my next step will be to completey delete and
> re-create the list, but short of this what can I do?
>
>
>   -Richard Idalski
>
>
> --
> Mailman-Users maillist  -  [EMAIL PROTECTED]
> http://mail.python.org/mailman/listinfo/mailman-users



--
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[Mailman-Users] Bouncing address problems....

2001-12-13 Thread Richard Idalski


Alright, I've got a problem here with an email address bouncing that
shouldn't be.
Here are the results of the bounce log:


Dec 13 10:35:49 2001 (7197) List-Name: [EMAIL PROTECTED] - exceeded
limits
Dec 13 10:35:49 2001 (7197) List-Name: already disabled
[EMAIL PROTECTED]


Alright now, I've looked in the membership managament section of the UI,
and the 'nomail' option is NOT checked for this address.

I've tried unsubscribing this address and re-adding it to the lists, all to
no avail, it comes back up with the exceeded limits error.  Where can I
re-enable this account, my next step will be to completey delete and
re-create the list, but short of this what can I do?


  -Richard Idalski


--
Mailman-Users maillist  -  [EMAIL PROTECTED]
http://mail.python.org/mailman/listinfo/mailman-users