Re: [Mailman-Users] Erratic mail delivery times

2014-07-22 Thread Peter Shute
I'm glad to hear that, although I think I'll have to try it to get my head 
around it.

Peter Shute

Sent from my iPad

 On 22 Jul 2014, at 3:54 pm, Mark Sapiro m...@msapiro.net wrote:
 
 On 07/21/2014 06:50 PM, Peter Shute wrote:
 
 That was my impression too. It sounds less disruptive, but I wonder if the 
 resulting variability of behaviour of Reply and Reply all would just cause 
 confusion.
 
 
 In 2.1.18-1, with minor exceptions, 'reply' and 'reply all' do the same
 things on a munged message as on a non-munged message. The exceptions
 are due to the fact that in 2.1.18-1 the Munge From action always puts
 the original From: in Reply-To: so the original From: is always
 somewhere. The implication of this is that with list settings
 first_strip_reply_to = Yes and reply_goes_to_list = This List, in the
 unmunged case, reply goes only to the list and in the munged case, it
 goes to the list and the original From: which may mean the original
 From: gets a dupe or only a direct and not a list copy.
 
 -- 
 Mark Sapiro m...@msapiro.netThe highway is for gamblers,
 San Francisco Bay Area, Californiabetter use your sense - B. Dylan
 --
 Mailman-Users mailing list Mailman-Users@python.org
 https://mail.python.org/mailman/listinfo/mailman-users
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Re: [Mailman-Users] Erratic mail delivery times

2014-07-21 Thread Dave Nathanson
Hi Peter,
To answer your question, Dreamhost has the *almost* newest version of MailMan 
2.1.17. They upgraded just as 2.1.18 came out and had already tested 2.1.17 so 
they went with that. And this version does have the most important DMARC 
mitigation features. So it is working for us. 

I have never had any problem with DreamHost imposing a message sending cap on 
their 1-Click installs of Mailman. I run several discussion lists there 
completely without incident, for 8 years Until this whole Yahoo/demarc 
mess. And we are back to normal. No host is perfect, but considering the low 
price  all the unlimited everything they offer, I'm very happy with mine. 
Considering the price you have been paying, you will most likely need to pay 
more to get out of this problem, but maybe not much more. 
http://www.dreamhost.com/r.cgi?250640/hosting.html

Best,
Dave Nathanson
Mac Medix


 On Jul 20, 2014, at 1:35 PM, Peter Shute psh...@nuw.org.au wrote:
 
 No, it's all hosted via cpanel. Does this mail per hour limit seem odd with 
 that sort of setup?
 
 Does dreamhost keep their mailman up to date? We're still on 2.1.15, and when 
 I asked about upgrading, they wouldn't commit to any date, only that it would 
 be more likely to be months than a month.
 
 Peter Shute
 
 Sent from my iPad
 
 On 21 Jul 2014, at 1:35 am, Dave Nathanson dave.li...@nathanson.org 
 wrote:
 
 I'm surprised that any web/email host would apply a rule intended for a 
 personal email account to a listserve. I'm guessing that you are running 
 MailMan on your own computer, then using mail server provided by your email 
 hosting company to send the messages. So to the email host, you do look like 
 a very busy personal account. 
 
 As I see it, your options include:
 
 * Discuss this limitation with your email host  see if they will waive the 
 message sending cap for your listserv.
 * Use a mailman installation hosted by your email hosting company, which is 
 not subject to a message sending cap. 
 * Changing email hosts  using a mailman installation hosted by your email 
 hosting company, which is not subject to a message sending cap. 
 
 No need to change registrars. NameCheap is a good registrar, better than 
 many. I haven't used their web/email hosting. 
 
 My email lists are all running on Mailman provided by my email host. You 
 don't even need to install it, just choose a dedicated subdomain for it to 
 run on. They do NOT limit message flow from Mailman, although they do limit 
 the number of messages per hour sent from a personal mail account. No 
 web/email host is perfect, but I'm pretty happy with DreamHost. Especially 
 for about $100 a year for more services than I can possibly use. (And I'm 
 giving it a good go!). 
 
 Here is a Dreamhost Coupon code  link that will give you $10 off now, plus 
 1 free LIFETIME domain registration. So that's a savings of about $11 a year 
 for life. MACMEDIXFREEDOM  What else is included? Tons! Check it out.
 http://www.dreamhost.com/r.cgi?250640/hosting.html
 
 Best, 
 Dave Nathanson
 Mac Medix
 
 On Jul 20, 2014, at 4:38 AM, Russell Woodford rdwoodf...@gmail.com wrote:
 
 Hi Peter, Mark and all
 
 I think I may have the solution now (Peter is one of our list moderators).
 My web host is now telling me that there is a 200 emails per hour limit for
 my hosting plan. We have 1140 subscribers. That means we blow the limit out
 of the water EVERY time someone posts!
 
 I'm not sure why they have taken so long to tell me this, as we've been
 running on this host for over 7 months, but it seems they throttle the
 outgoing mail volume, so it can take a while for all those recipients to
 get each message. I suppose it depends on overall server activity - if
 nothing else is happening, then maybe a new message does get straight to
 1140 recipients.
 
 Looks like we will need to shift to a new listserver and maybe even a new
 webhost - and maybe even a new domain registrar (I've had all my eggs in
 the Namecheap basket for some years now).  Somehow I don't think I am going
 to get away with this volume of mail for the $50 a year I'm currently
 paying :-(
 
 Russell Woodford
 Geelong, Australia
 birding-aus.org
 
 
 On 18 July 2014 11:20, Mark Sapiro m...@msapiro.net wrote:
 
 On 07/17/2014 05:01 PM, Peter Shute wrote:
 
 I've now enabled protocol logging on our Exchange server, a new world
 for me. I can see several possibly relevant events in yesterday's logs that
 look like this:
 2014-07-17T07:02:03.914Z,NUWVICMS2\Default NUWVICMS2,08D145520008BC68,24,
 192.168.0.36:25,192.64.112.70:38732,,550 5.7.1 Requested action not
 taken: message refused,
 
 
 This is a 550 (extended 5.7.,1) status which is a permanent failure.
 This is a bounce and will (should) not be retried by the sending server.
 
 I doubt that this specific log message has anything to do with your
 delayed messages.
 
 
 But if the antispam software is refusing the messages, how do they
 eventually get through?
 
 
 Exactly.
 
 You 

Re: [Mailman-Users] Erratic mail delivery times

2014-07-21 Thread Peter Shute
Thanks, Dave. How are you coping with yahoo emails if you've only got 2.1.17? I 
can't remember what changes it's got in it, but I thought the latest dealt with 
it better.

Peter Shute 

Sent from my iPad

 On 22 Jul 2014, at 3:59 am, Dave Nathanson dave.li...@nathanson.org wrote:
 
 Hi Peter,
 To answer your question, Dreamhost has the *almost* newest version of MailMan 
 2.1.17. They upgraded just as 2.1.18 came out and had already tested 2.1.17 
 so they went with that. And this version does have the most important DMARC 
 mitigation features. So it is working for us. 
 
 I have never had any problem with DreamHost imposing a message sending cap on 
 their 1-Click installs of Mailman. I run several discussion lists there 
 completely without incident, for 8 years Until this whole Yahoo/demarc 
 mess. And we are back to normal. No host is perfect, but considering the low 
 price  all the unlimited everything they offer, I'm very happy with mine. 
 Considering the price you have been paying, you will most likely need to pay 
 more to get out of this problem, but maybe not much more. 
 http://www.dreamhost.com/r.cgi?250640/hosting.html
 
 Best,
 Dave Nathanson
 Mac Medix
 
 
 On Jul 20, 2014, at 1:35 PM, Peter Shute psh...@nuw.org.au wrote:
 
 No, it's all hosted via cpanel. Does this mail per hour limit seem odd with 
 that sort of setup?
 
 Does dreamhost keep their mailman up to date? We're still on 2.1.15, and 
 when I asked about upgrading, they wouldn't commit to any date, only that it 
 would be more likely to be months than a month.
 
 Peter Shute
 
 Sent from my iPad
 
 On 21 Jul 2014, at 1:35 am, Dave Nathanson dave.li...@nathanson.org 
 wrote:
 
 I'm surprised that any web/email host would apply a rule intended for a 
 personal email account to a listserve. I'm guessing that you are running 
 MailMan on your own computer, then using mail server provided by your email 
 hosting company to send the messages. So to the email host, you do look 
 like a very busy personal account. 
 
 As I see it, your options include:
 
 * Discuss this limitation with your email host  see if they will waive the 
 message sending cap for your listserv.
 * Use a mailman installation hosted by your email hosting company, which is 
 not subject to a message sending cap. 
 * Changing email hosts  using a mailman installation hosted by your email 
 hosting company, which is not subject to a message sending cap. 
 
 No need to change registrars. NameCheap is a good registrar, better than 
 many. I haven't used their web/email hosting. 
 
 My email lists are all running on Mailman provided by my email host. You 
 don't even need to install it, just choose a dedicated subdomain for it to 
 run on. They do NOT limit message flow from Mailman, although they do limit 
 the number of messages per hour sent from a personal mail account. No 
 web/email host is perfect, but I'm pretty happy with DreamHost. Especially 
 for about $100 a year for more services than I can possibly use. (And I'm 
 giving it a good go!). 
 
 Here is a Dreamhost Coupon code  link that will give you $10 off now, plus 
 1 free LIFETIME domain registration. So that's a savings of about $11 a 
 year for life. MACMEDIXFREEDOM  What else is included? Tons! Check it out.
 http://www.dreamhost.com/r.cgi?250640/hosting.html
 
 Best, 
 Dave Nathanson
 Mac Medix
 
 On Jul 20, 2014, at 4:38 AM, Russell Woodford rdwoodf...@gmail.com wrote:
 
 Hi Peter, Mark and all
 
 I think I may have the solution now (Peter is one of our list moderators).
 My web host is now telling me that there is a 200 emails per hour limit for
 my hosting plan. We have 1140 subscribers. That means we blow the limit out
 of the water EVERY time someone posts!
 
 I'm not sure why they have taken so long to tell me this, as we've been
 running on this host for over 7 months, but it seems they throttle the
 outgoing mail volume, so it can take a while for all those recipients to
 get each message. I suppose it depends on overall server activity - if
 nothing else is happening, then maybe a new message does get straight to
 1140 recipients.
 
 Looks like we will need to shift to a new listserver and maybe even a new
 webhost - and maybe even a new domain registrar (I've had all my eggs in
 the Namecheap basket for some years now).  Somehow I don't think I am going
 to get away with this volume of mail for the $50 a year I'm currently
 paying :-(
 
 Russell Woodford
 Geelong, Australia
 birding-aus.org
 
 
 On 18 July 2014 11:20, Mark Sapiro m...@msapiro.net wrote:
 
 On 07/17/2014 05:01 PM, Peter Shute wrote:
 
 I've now enabled protocol logging on our Exchange server, a new world
 for me. I can see several possibly relevant events in yesterday's logs 
 that
 look like this:
 2014-07-17T07:02:03.914Z,NUWVICMS2\Default NUWVICMS2,08D145520008BC68,24,
 192.168.0.36:25,192.64.112.70:38732,,550 5.7.1 Requested action not
 taken: message refused,
 
 
 This is a 550 (extended 5.7.,1) status which is 

Re: [Mailman-Users] Erratic mail delivery times

2014-07-21 Thread Brian Carpenter
The latest version (which we offer) offers additional moderation features
that gives list administrators more options in working with ISPs with poor
DMARC policies.

https://mail.python.org/pipermail/mailman-announce/2014-April/000188.html


Brian Carpenter
EMWD.com

Providing Cloud Services and more for over 15 years.

T: 336.755.0685
E: br...@emwd.com
www.emwd.com
www.mailmanhost.com


 



 -Original Message-
 From: Mailman-Users [mailto:mailman-users-
 bounces+brian=emwd@python.org] On Behalf Of Peter Shute
 Sent: Monday, July 21, 2014 2:56 PM
 To: Dave Nathanson
 Cc: mailman-users@python.org
 Subject: Re: [Mailman-Users] Erratic mail delivery times
 
 Thanks, Dave. How are you coping with yahoo emails if you've only got
 2.1.17? I can't remember what changes it's got in it, but I thought the
latest
 dealt with it better.
 
 Peter Shute
 
 Sent from my iPad
 
  On 22 Jul 2014, at 3:59 am, Dave Nathanson dave.li...@nathanson.org
 wrote:
 
  Hi Peter,
  To answer your question, Dreamhost has the *almost* newest version of
 MailMan 2.1.17. They upgraded just as 2.1.18 came out and had already
 tested 2.1.17 so they went with that. And this version does have the most
 important DMARC mitigation features. So it is working for us.
 
  I have never had any problem with DreamHost imposing a message
 sending cap on their 1-Click installs of Mailman. I run several
discussion lists
 there completely without incident, for 8 years Until this whole
 Yahoo/demarc mess. And we are back to normal. No host is perfect, but
 considering the low price  all the unlimited everything they offer, I'm
very
 happy with mine. Considering the price you have been paying, you will most
 likely need to pay more to get out of this problem, but maybe not much
 more.
  http://www.dreamhost.com/r.cgi?250640/hosting.html
 
  Best,
  Dave Nathanson
  Mac Medix
 
 
  On Jul 20, 2014, at 1:35 PM, Peter Shute psh...@nuw.org.au wrote:
 
  No, it's all hosted via cpanel. Does this mail per hour limit seem odd
with
 that sort of setup?
 
  Does dreamhost keep their mailman up to date? We're still on 2.1.15,
and
 when I asked about upgrading, they wouldn't commit to any date, only that
it
 would be more likely to be months than a month.
 
  Peter Shute
 
  Sent from my iPad
 
  On 21 Jul 2014, at 1:35 am, Dave Nathanson
 dave.li...@nathanson.org wrote:
 
  I'm surprised that any web/email host would apply a rule intended for
a
 personal email account to a listserve. I'm guessing that you are running
 MailMan on your own computer, then using mail server provided by your
 email hosting company to send the messages. So to the email host, you do
 look like a very busy personal account.
 
  As I see it, your options include:
 
  * Discuss this limitation with your email host  see if they will
waive the
 message sending cap for your listserv.
  * Use a mailman installation hosted by your email hosting company,
 which is not subject to a message sending cap.
  * Changing email hosts  using a mailman installation hosted by your
 email hosting company, which is not subject to a message sending cap.
 
  No need to change registrars. NameCheap is a good registrar, better
 than many. I haven't used their web/email hosting.
 
  My email lists are all running on Mailman provided by my email host.
You
 don't even need to install it, just choose a dedicated subdomain for it to
run
 on. They do NOT limit message flow from Mailman, although they do limit
 the number of messages per hour sent from a personal mail account. No
 web/email host is perfect, but I'm pretty happy with DreamHost. Especially
 for about $100 a year for more services than I can possibly use. (And I'm
 giving it a good go!).
 
  Here is a Dreamhost Coupon code  link that will give you $10 off now,
 plus 1 free LIFETIME domain registration. So that's a savings of about $11
a
 year for life. MACMEDIXFREEDOM  What else is included? Tons! Check it out.
  http://www.dreamhost.com/r.cgi?250640/hosting.html
 
  Best,
  Dave Nathanson
  Mac Medix
 
  On Jul 20, 2014, at 4:38 AM, Russell Woodford
 rdwoodf...@gmail.com wrote:
 
  Hi Peter, Mark and all
 
  I think I may have the solution now (Peter is one of our list
 moderators).
  My web host is now telling me that there is a 200 emails per hour
limit
 for
  my hosting plan. We have 1140 subscribers. That means we blow the
 limit out
  of the water EVERY time someone posts!
 
  I'm not sure why they have taken so long to tell me this, as we've
been
  running on this host for over 7 months, but it seems they throttle
the
  outgoing mail volume, so it can take a while for all those recipients
to
  get each message. I suppose it depends on overall server activity -
if
  nothing else is happening, then maybe a new message does get
 straight to
  1140 recipients.
 
  Looks like we will need to shift to a new listserver and maybe even a
 new
  webhost - and maybe even a new domain registrar (I've had all my eggs
 in
  the Namecheap basket

Re: [Mailman-Users] Erratic mail delivery times

2014-07-21 Thread Stephen J. Turnbull
Peter Shute writes:

  Thanks, Dave. How are you coping with yahoo emails if you've only
  got 2.1.17? I can't remember what changes it's got in it, but I
  thought the latest dealt with it better.

IIRC the big difference between 2.1.17 and 2.1.18-1[1] is that in
2.1.17 the DMARC-mitigation features[2] are applied to *all* posts,
whereas in 2.1.18 you have the option of checking the DMARC policy and
only making those ugly changes to posts *from domains with a p=reject
DMARC policy* (requires an additional Python package to make the DNS
check for the policy).  You can also (in = 2.1.18) preemptively[3]
reject such posts before trying to distribute them, and thus
distribute only posts that will not trigger DMARC rejects.

2.1.18-1 may also have some minor improvements in bounce handling, but
as far is I know this is still problematic as many receiving hosts
don't tell you that it's a DMARC reject, and even those that do have a
wide variety of idioms for indicating that.  So many DMARC rejects
will increment subscribers' bounce counts, even though the reject was
instigated by the poster's service provider.

Steve


Footnotes: 
[1]  Avoid 2.1.18, it has a bug that is fatal on some systems.

[2]  Encapsulation in a mini-digest which is From: mailman, or
directly munging from so that the address that appears there is
mailman's address, not the poster's.  The Reply-To field is tweaked so
that the poster can be addressed without copying the address by hand.

[3]  Usually at the Mailman host the post will pass the DMARC check,
and so the Mailman host's MTA may participate in DMARC protocols but
it will still deliver to Mailman regardless of DMARC policy at the
source.  However, due to the nature of the protocol, a Mailman list
which changes the post (even just a list tag in the Subject) will
necessarily fail the check, so Mailman knows when a DMARC reject of
distributed posts will occur.
--
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https://mail.python.org/mailman/listinfo/mailman-users
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Re: [Mailman-Users] Erratic mail delivery times

2014-07-21 Thread Peter Shute
Stephen J. Turnbull wrote:

 IIRC the big difference between 2.1.17 and 2.1.18-1[1] is that in
 2.1.17 the DMARC-mitigation features[2] are applied to *all* 
 posts, whereas in 2.1.18 you have the option of checking the 
 DMARC policy and only making those ugly changes to posts 
 *from domains with a p=reject
 DMARC policy* (requires an additional Python package to make 
 the DNS check for the policy).

That was my impression too. It sounds less disruptive, but I wonder if the 
resulting variability of behaviour of Reply and Reply all would just cause 
confusion.

Peter Shute
--
Mailman-Users mailing list Mailman-Users@python.org
https://mail.python.org/mailman/listinfo/mailman-users
Mailman FAQ: http://wiki.list.org/x/AgA3
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Re: [Mailman-Users] Erratic mail delivery times

2014-07-21 Thread Stephen J. Turnbull
Peter Shute writes:

  That was my impression too. It sounds less disruptive, but I wonder
  if the resulting variability of behaviour of Reply and Reply all
  would just cause confusion.

Well, I can get away with a policy of Friends don't let friends use
Yahoo! and be ornery about it, so take my advice with a grain of
salt.  But I just blame Yahoo! and tell yahoo.com users (other yahoo.*
domains don't have this policy) to lump it.

But you're right, people do report the difference.  So it depends on
how many users who prefer to post from Yahoo! you have.  (In my case,
most of my Yahoo! users say I should have got rid of my Yahoo!
account long ago.)

N.B.  You're posting from edu.au.  Do you really have that many
yahoo.COM users that you care about a difference in their treatment?
If the majority of your Yahoo!/AOL users are from a different country,
they may very well *not* have p=reject policies.  Eg:

$ dig +short _dmarc.yahoo.com.au TXT
v=DMARC1\; p=none\; pct=100\; rua=mailto:dmarc-yahoo-...@yahoo-inc.com\;;

Note the p=none.  Australian Yahoo! users don't have a reject policy
in place (yet).

Steve

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Re: [Mailman-Users] Erratic mail delivery times

2014-07-21 Thread Peter Shute
Stephen J. Turnbull wrote:
   That was my impression too. It sounds less disruptive, but 
 I wonder   if the resulting variability of behaviour of 
 Reply and Reply all   would just cause confusion.
 
 But you're right, people do report the difference.  So it 

It's the people who don't notice the difference that I'm worried about. If 
someone has been relying on the fact that clicking Reply will create a private 
reply, they're going to try it on a munged one and not notice. Then it'll be 
them defending themselves for whatever inappropriate remark they've 
accicentally sent to the list, not the Yahoo user. I can see myself getting 
caught out by it, it's hard to remember to look how it's set up.

I'm still all for rejecting and forwarding them by hand, with an explanatory 
note at the top. Then at least the private replies will only go to me. But we 
need 2.1.18-1 to help us detect them reliably.

 N.B.  You're posting from edu.au.  Do you really have that 
 many yahoo.COM users that you care about a difference in 
 their treatment?
 If the majority of your Yahoo!/AOL users are from a different 
 country, they may very well *not* have p=reject policies.  Eg:

I did recently realise they weren't all affected, but most of our yahoo users 
are on yahoo.com.

Peter Shute
--
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Re: [Mailman-Users] Erratic mail delivery times

2014-07-21 Thread Mark Sapiro
On 07/21/2014 06:50 PM, Peter Shute wrote:
 
 That was my impression too. It sounds less disruptive, but I wonder if the 
 resulting variability of behaviour of Reply and Reply all would just cause 
 confusion.


In 2.1.18-1, with minor exceptions, 'reply' and 'reply all' do the same
things on a munged message as on a non-munged message. The exceptions
are due to the fact that in 2.1.18-1 the Munge From action always puts
the original From: in Reply-To: so the original From: is always
somewhere. The implication of this is that with list settings
first_strip_reply_to = Yes and reply_goes_to_list = This List, in the
unmunged case, reply goes only to the list and in the munged case, it
goes to the list and the original From: which may mean the original
From: gets a dupe or only a direct and not a list copy.

-- 
Mark Sapiro m...@msapiro.netThe highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan
--
Mailman-Users mailing list Mailman-Users@python.org
https://mail.python.org/mailman/listinfo/mailman-users
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Unsubscribe: 
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Re: [Mailman-Users] Erratic mail delivery times

2014-07-20 Thread Russell Woodford
Hi Peter, Mark and all

I think I may have the solution now (Peter is one of our list moderators).
My web host is now telling me that there is a 200 emails per hour limit for
my hosting plan. We have 1140 subscribers. That means we blow the limit out
of the water EVERY time someone posts!

I'm not sure why they have taken so long to tell me this, as we've been
running on this host for over 7 months, but it seems they throttle the
outgoing mail volume, so it can take a while for all those recipients to
get each message. I suppose it depends on overall server activity - if
nothing else is happening, then maybe a new message does get straight to
1140 recipients.

Looks like we will need to shift to a new listserver and maybe even a new
webhost - and maybe even a new domain registrar (I've had all my eggs in
the Namecheap basket for some years now).  Somehow I don't think I am going
to get away with this volume of mail for the $50 a year I'm currently
paying :-(

Russell Woodford
Geelong, Australia
birding-aus.org


On 18 July 2014 11:20, Mark Sapiro m...@msapiro.net wrote:

 On 07/17/2014 05:01 PM, Peter Shute wrote:
 
  I've now enabled protocol logging on our Exchange server, a new world
 for me. I can see several possibly relevant events in yesterday's logs that
 look like this:
  2014-07-17T07:02:03.914Z,NUWVICMS2\Default NUWVICMS2,08D145520008BC68,24,
 192.168.0.36:25,192.64.112.70:38732,,550 5.7.1 Requested action not
 taken: message refused,


 This is a 550 (extended 5.7.,1) status which is a permanent failure.
 This is a bounce and will (should) not be retried by the sending server.

 I doubt that this specific log message has anything to do with your
 delayed messages.


  But if the antispam software is refusing the messages, how do they
 eventually get through?


 Exactly.

 You could look at the logs on the 192.64.112.70 sending server to see
 what that server did with this message after it was bounced by the
 exchange server.

 If the Mailman server is sending directly to the exchange server and
 that is where the delays are occurring, you need to look at the MTA logs
 of the Mailman server and see what's there relevant to sending failures
 and resends.

 But, this thread no longer has anything to do with Mailman. Perhaps you
 could find another list/forum to discuss this that might be able to
 provide more expertise in this area.

 --
 Mark Sapiro m...@msapiro.netThe highway is for gamblers,
 San Francisco Bay Area, Californiabetter use your sense - B. Dylan
 --
 Mailman-Users mailing list Mailman-Users@python.org
 https://mail.python.org/mailman/listinfo/mailman-users
 Mailman FAQ: http://wiki.list.org/x/AgA3
 Security Policy: http://wiki.list.org/x/QIA9
 Searchable Archives:
 http://www.mail-archive.com/mailman-users%40python.org/
 Unsubscribe:
 https://mail.python.org/mailman/options/mailman-users/rdwoodford%40gmail.com

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Re: [Mailman-Users] Erratic mail delivery times

2014-07-20 Thread Dave Nathanson
I'm surprised that any web/email host would apply a rule intended for a 
personal email account to a listserve. I'm guessing that you are running 
MailMan on your own computer, then using mail server provided by your email 
hosting company to send the messages. So to the email host, you do look like a 
very busy personal account. 

As I see it, your options include:

* Discuss this limitation with your email host  see if they will waive the 
message sending cap for your listserv.
* Use a mailman installation hosted by your email hosting company, which is not 
subject to a message sending cap. 
* Changing email hosts  using a mailman installation hosted by your email 
hosting company, which is not subject to a message sending cap. 

No need to change registrars. NameCheap is a good registrar, better than many. 
I haven't used their web/email hosting. 

My email lists are all running on Mailman provided by my email host. You don't 
even need to install it, just choose a dedicated subdomain for it to run on. 
They do NOT limit message flow from Mailman, although they do limit the number 
of messages per hour sent from a personal mail account. No web/email host is 
perfect, but I'm pretty happy with DreamHost. Especially for about $100 a year 
for more services than I can possibly use. (And I'm giving it a good go!). 

Here is a Dreamhost Coupon code  link that will give you $10 off now, plus 1 
free LIFETIME domain registration. So that's a savings of about $11 a year for 
life. MACMEDIXFREEDOM  What else is included? Tons! Check it out.
http://www.dreamhost.com/r.cgi?250640/hosting.html

Best, 
 Dave Nathanson
 Mac Medix

On Jul 20, 2014, at 4:38 AM, Russell Woodford rdwoodf...@gmail.com wrote:

 Hi Peter, Mark and all
 
 I think I may have the solution now (Peter is one of our list moderators).
 My web host is now telling me that there is a 200 emails per hour limit for
 my hosting plan. We have 1140 subscribers. That means we blow the limit out
 of the water EVERY time someone posts!
 
 I'm not sure why they have taken so long to tell me this, as we've been
 running on this host for over 7 months, but it seems they throttle the
 outgoing mail volume, so it can take a while for all those recipients to
 get each message. I suppose it depends on overall server activity - if
 nothing else is happening, then maybe a new message does get straight to
 1140 recipients.
 
 Looks like we will need to shift to a new listserver and maybe even a new
 webhost - and maybe even a new domain registrar (I've had all my eggs in
 the Namecheap basket for some years now).  Somehow I don't think I am going
 to get away with this volume of mail for the $50 a year I'm currently
 paying :-(
 
 Russell Woodford
 Geelong, Australia
 birding-aus.org
 
 
 On 18 July 2014 11:20, Mark Sapiro m...@msapiro.net wrote:
 
 On 07/17/2014 05:01 PM, Peter Shute wrote:
 
 I've now enabled protocol logging on our Exchange server, a new world
 for me. I can see several possibly relevant events in yesterday's logs that
 look like this:
 2014-07-17T07:02:03.914Z,NUWVICMS2\Default NUWVICMS2,08D145520008BC68,24,
 192.168.0.36:25,192.64.112.70:38732,,550 5.7.1 Requested action not
 taken: message refused,
 
 
 This is a 550 (extended 5.7.,1) status which is a permanent failure.
 This is a bounce and will (should) not be retried by the sending server.
 
 I doubt that this specific log message has anything to do with your
 delayed messages.
 
 
 But if the antispam software is refusing the messages, how do they
 eventually get through?
 
 
 Exactly.
 
 You could look at the logs on the 192.64.112.70 sending server to see
 what that server did with this message after it was bounced by the
 exchange server.
 
 If the Mailman server is sending directly to the exchange server and
 that is where the delays are occurring, you need to look at the MTA logs
 of the Mailman server and see what's there relevant to sending failures
 and resends.
 
 But, this thread no longer has anything to do with Mailman. Perhaps you
 could find another list/forum to discuss this that might be able to
 provide more expertise in this area.
 
 --
 --
 Mailman-Users mailing list Mailman-Users@python.org
 https://mail.python.org/mailman/listinfo/mailman-users
 Mailman FAQ: http://wiki.list.org/x/AgA3
 Security Policy: http://wiki.list.org/x/QIA9
 Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/
 Unsubscribe: 
 https://mail.python.org/mailman/options/mailman-users/dave.lists%40nathanson.org

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Unsubscribe: 
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Re: [Mailman-Users] Erratic mail delivery times

2014-07-20 Thread Peter Shute
No, it's all hosted via cpanel. Does this mail per hour limit seem odd with 
that sort of setup?

Does dreamhost keep their mailman up to date? We're still on 2.1.15, and when I 
asked about upgrading, they wouldn't commit to any date, only that it would be 
more likely to be months than a month.

Peter Shute

Sent from my iPad

 On 21 Jul 2014, at 1:35 am, Dave Nathanson dave.li...@nathanson.org wrote:
 
 I'm surprised that any web/email host would apply a rule intended for a 
 personal email account to a listserve. I'm guessing that you are running 
 MailMan on your own computer, then using mail server provided by your email 
 hosting company to send the messages. So to the email host, you do look like 
 a very busy personal account. 
 
 As I see it, your options include:
 
 * Discuss this limitation with your email host  see if they will waive the 
 message sending cap for your listserv.
 * Use a mailman installation hosted by your email hosting company, which is 
 not subject to a message sending cap. 
 * Changing email hosts  using a mailman installation hosted by your email 
 hosting company, which is not subject to a message sending cap. 
 
 No need to change registrars. NameCheap is a good registrar, better than 
 many. I haven't used their web/email hosting. 
 
 My email lists are all running on Mailman provided by my email host. You 
 don't even need to install it, just choose a dedicated subdomain for it to 
 run on. They do NOT limit message flow from Mailman, although they do limit 
 the number of messages per hour sent from a personal mail account. No 
 web/email host is perfect, but I'm pretty happy with DreamHost. Especially 
 for about $100 a year for more services than I can possibly use. (And I'm 
 giving it a good go!). 
 
 Here is a Dreamhost Coupon code  link that will give you $10 off now, plus 1 
 free LIFETIME domain registration. So that's a savings of about $11 a year 
 for life. MACMEDIXFREEDOM  What else is included? Tons! Check it out.
 http://www.dreamhost.com/r.cgi?250640/hosting.html
 
 Best, 
 Dave Nathanson
 Mac Medix
 
 On Jul 20, 2014, at 4:38 AM, Russell Woodford rdwoodf...@gmail.com wrote:
 
 Hi Peter, Mark and all
 
 I think I may have the solution now (Peter is one of our list moderators).
 My web host is now telling me that there is a 200 emails per hour limit for
 my hosting plan. We have 1140 subscribers. That means we blow the limit out
 of the water EVERY time someone posts!
 
 I'm not sure why they have taken so long to tell me this, as we've been
 running on this host for over 7 months, but it seems they throttle the
 outgoing mail volume, so it can take a while for all those recipients to
 get each message. I suppose it depends on overall server activity - if
 nothing else is happening, then maybe a new message does get straight to
 1140 recipients.
 
 Looks like we will need to shift to a new listserver and maybe even a new
 webhost - and maybe even a new domain registrar (I've had all my eggs in
 the Namecheap basket for some years now).  Somehow I don't think I am going
 to get away with this volume of mail for the $50 a year I'm currently
 paying :-(
 
 Russell Woodford
 Geelong, Australia
 birding-aus.org
 
 
 On 18 July 2014 11:20, Mark Sapiro m...@msapiro.net wrote:
 
 On 07/17/2014 05:01 PM, Peter Shute wrote:
 
 I've now enabled protocol logging on our Exchange server, a new world
 for me. I can see several possibly relevant events in yesterday's logs that
 look like this:
 2014-07-17T07:02:03.914Z,NUWVICMS2\Default NUWVICMS2,08D145520008BC68,24,
 192.168.0.36:25,192.64.112.70:38732,,550 5.7.1 Requested action not
 taken: message refused,
 
 
 This is a 550 (extended 5.7.,1) status which is a permanent failure.
 This is a bounce and will (should) not be retried by the sending server.
 
 I doubt that this specific log message has anything to do with your
 delayed messages.
 
 
 But if the antispam software is refusing the messages, how do they
 eventually get through?
 
 
 Exactly.
 
 You could look at the logs on the 192.64.112.70 sending server to see
 what that server did with this message after it was bounced by the
 exchange server.
 
 If the Mailman server is sending directly to the exchange server and
 that is where the delays are occurring, you need to look at the MTA logs
 of the Mailman server and see what's there relevant to sending failures
 and resends.
 
 But, this thread no longer has anything to do with Mailman. Perhaps you
 could find another list/forum to discuss this that might be able to
 provide more expertise in this area.
 
 --
 --
 Mailman-Users mailing list Mailman-Users@python.org
 https://mail.python.org/mailman/listinfo/mailman-users
 Mailman FAQ: http://wiki.list.org/x/AgA3
 Security Policy: http://wiki.list.org/x/QIA9
 Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/
 Unsubscribe: 
 

Re: [Mailman-Users] Erratic mail delivery times

2014-07-20 Thread Brian Carpenter
Dreamhost also throttles their SMTP servers:

http://wiki.dreamhost.com/SMTP_quota

By not keeping their Mailman installation up to date is also VERY
problematic since certain ISPs' DMARC policies impacts mailing lists
everywhere. If you were serious about your mailing list(s), I would not use
them. Using us on the other hand makes a lot of sense. :^)

http://www.mailmanhost.com

Brian Carpenter
EMWD.com

Providing Cloud Services and more for over 15 years.

T: 336.755.0685
E: br...@emwd.com
www.emwd.com

 No, it's all hosted via cpanel. Does this mail per hour limit seem odd
with that
 sort of setup?
 
 Does dreamhost keep their mailman up to date? We're still on 2.1.15, and
 when I asked about upgrading, they wouldn't commit to any date, only that
it
 would be more likely to be months than a month.
 
 Peter Shute
 
 Sent from my iPad
 
  On 21 Jul 2014, at 1:35 am, Dave Nathanson dave.li...@nathanson.org
 wrote:
 
  I'm surprised that any web/email host would apply a rule intended for a
 personal email account to a listserve. I'm guessing that you are running
 MailMan on your own computer, then using mail server provided by your
 email hosting company to send the messages. So to the email host, you do
 look like a very busy personal account.
 
  As I see it, your options include:
 
  * Discuss this limitation with your email host  see if they will waive
the
 message sending cap for your listserv.
  * Use a mailman installation hosted by your email hosting company, which
 is not subject to a message sending cap.
  * Changing email hosts  using a mailman installation hosted by your
email
 hosting company, which is not subject to a message sending cap.
 
  No need to change registrars. NameCheap is a good registrar, better than
 many. I haven't used their web/email hosting.
 
  My email lists are all running on Mailman provided by my email host. You
 don't even need to install it, just choose a dedicated subdomain for it to
run
 on. They do NOT limit message flow from Mailman, although they do limit
 the number of messages per hour sent from a personal mail account. No
 web/email host is perfect, but I'm pretty happy with DreamHost. Especially
 for about $100 a year for more services than I can possibly use. (And I'm
 giving it a good go!).
 
  Here is a Dreamhost Coupon code  link that will give you $10 off now,
plus
 1 free LIFETIME domain registration. So that's a savings of about $11 a
year
 for life. MACMEDIXFREEDOM  What else is included? Tons! Check it out.
  http://www.dreamhost.com/r.cgi?250640/hosting.html
 
  Best,
  Dave Nathanson
  Mac Medix
 
  On Jul 20, 2014, at 4:38 AM, Russell Woodford rdwoodf...@gmail.com
 wrote:
 
  Hi Peter, Mark and all
 
  I think I may have the solution now (Peter is one of our list
moderators).
  My web host is now telling me that there is a 200 emails per hour limit
for
  my hosting plan. We have 1140 subscribers. That means we blow the limit
 out
  of the water EVERY time someone posts!
 
  I'm not sure why they have taken so long to tell me this, as we've been
  running on this host for over 7 months, but it seems they throttle the
  outgoing mail volume, so it can take a while for all those recipients
to
  get each message. I suppose it depends on overall server activity - if
  nothing else is happening, then maybe a new message does get straight
 to
  1140 recipients.
 
  Looks like we will need to shift to a new listserver and maybe even a
new
  webhost - and maybe even a new domain registrar (I've had all my eggs
in
  the Namecheap basket for some years now).  Somehow I don't think I am
 going
  to get away with this volume of mail for the $50 a year I'm currently
  paying :-(
 
  Russell Woodford
  Geelong, Australia
  birding-aus.org
 
 
  On 18 July 2014 11:20, Mark Sapiro m...@msapiro.net wrote:
 
  On 07/17/2014 05:01 PM, Peter Shute wrote:
 
  I've now enabled protocol logging on our Exchange server, a new world
  for me. I can see several possibly relevant events in yesterday's logs
that
  look like this:
  2014-07-17T07:02:03.914Z,NUWVICMS2\Default
 NUWVICMS2,08D145520008BC68,24,
  192.168.0.36:25,192.64.112.70:38732,,550 5.7.1 Requested action not
  taken: message refused,
 
 
  This is a 550 (extended 5.7.,1) status which is a permanent failure.
  This is a bounce and will (should) not be retried by the sending
server.
 
  I doubt that this specific log message has anything to do with your
  delayed messages.
 
 
  But if the antispam software is refusing the messages, how do they
  eventually get through?
 
 
  Exactly.
 
  You could look at the logs on the 192.64.112.70 sending server to see
  what that server did with this message after it was bounced by the
  exchange server.
 
  If the Mailman server is sending directly to the exchange server and
  that is where the delays are occurring, you need to look at the MTA
logs
  of the Mailman server and see what's there relevant to sending
failures
  and resends.
 
  But, this thread no longer has 

Re: [Mailman-Users] Erratic mail delivery times

2014-07-20 Thread Peter Shute
That dreamhost page says there's an smtp limit of 100 recipients an hour, which 
would be unworkable for 1000 plus members, but also mentions announce lists, 
which don't have limits. The announce lists page says these are different from 
discussion lists, but the discussion lists page doesn't mention limits.

I assume when you mention not keeping mailman up to date, you're referring to 
our current provider, not dreamhost?

Peter Shute

 -Original Message-
 From: Brian Carpenter [mailto:br...@emwd.com] 
 Sent: Monday, 21 July 2014 7:50 AM
 To: Peter Shute; 'Dave Nathanson'
 Cc: mailman-users@python.org
 Subject: RE: [Mailman-Users] Erratic mail delivery times
 
 Dreamhost also throttles their SMTP servers:
 
 http://wiki.dreamhost.com/SMTP_quota
 
 By not keeping their Mailman installation up to date is also 
 VERY problematic since certain ISPs' DMARC policies impacts 
 mailing lists everywhere. If you were serious about your 
 mailing list(s), I would not use them. Using us on the other 
 hand makes a lot of sense. :^)
 
 http://www.mailmanhost.com
 
 Brian Carpenter
 EMWD.com
 
 Providing Cloud Services and more for over 15 years.
 
 T: 336.755.0685
 E: br...@emwd.com
 www.emwd.com
 
  No, it's all hosted via cpanel. Does this mail per hour 
 limit seem odd
 with that
  sort of setup?
  
  Does dreamhost keep their mailman up to date? We're still 
 on 2.1.15, 
  and when I asked about upgrading, they wouldn't commit to any date, 
  only that
 it
  would be more likely to be months than a month.
  
  Peter Shute
  
  Sent from my iPad
  
   On 21 Jul 2014, at 1:35 am, Dave Nathanson 
   dave.li...@nathanson.org
  wrote:
  
   I'm surprised that any web/email host would apply a rule intended 
   for a
  personal email account to a listserve. I'm guessing that you are 
  running MailMan on your own computer, then using mail 
 server provided 
  by your email hosting company to send the messages. So to the email 
  host, you do look like a very busy personal account.
  
   As I see it, your options include:
  
   * Discuss this limitation with your email host  see if they will 
   waive
 the
  message sending cap for your listserv.
   * Use a mailman installation hosted by your email hosting 
 company, 
   which
  is not subject to a message sending cap.
   * Changing email hosts  using a mailman installation 
 hosted by your
 email
  hosting company, which is not subject to a message sending cap.
  
   No need to change registrars. NameCheap is a good 
 registrar, better 
   than
  many. I haven't used their web/email hosting.
  
   My email lists are all running on Mailman provided by my 
 email host. 
   You
  don't even need to install it, just choose a dedicated 
 subdomain for 
  it to
 run
  on. They do NOT limit message flow from Mailman, although they do 
  limit the number of messages per hour sent from a personal mail 
  account. No web/email host is perfect, but I'm pretty happy with 
  DreamHost. Especially for about $100 a year for more 
 services than I 
  can possibly use. (And I'm giving it a good go!).
  
   Here is a Dreamhost Coupon code  link that will give you $10 off 
   now,
 plus
  1 free LIFETIME domain registration. So that's a savings of 
 about $11 
  a
 year
  for life. MACMEDIXFREEDOM  What else is included? Tons! 
 Check it out.
   http://www.dreamhost.com/r.cgi?250640/hosting.html
  
   Best,
   Dave Nathanson
   Mac Medix
  
   On Jul 20, 2014, at 4:38 AM, Russell Woodford 
   rdwoodf...@gmail.com
  wrote:
  
   Hi Peter, Mark and all
  
   I think I may have the solution now (Peter is one of our list
 moderators).
   My web host is now telling me that there is a 200 emails 
 per hour 
   limit
 for
   my hosting plan. We have 1140 subscribers. That means we 
 blow the 
   limit
  out
   of the water EVERY time someone posts!
  
   I'm not sure why they have taken so long to tell me 
 this, as we've 
   been running on this host for over 7 months, but it seems they 
   throttle the outgoing mail volume, so it can take a 
 while for all 
   those recipients
 to
   get each message. I suppose it depends on overall server 
 activity - 
   if nothing else is happening, then maybe a new message does get 
   straight
  to
   1140 recipients.
  
   Looks like we will need to shift to a new listserver and 
 maybe even 
   a
 new
   webhost - and maybe even a new domain registrar (I've had all my 
   eggs
 in
   the Namecheap basket for some years now).  Somehow I 
 don't think I 
   am
  going
   to get away with this volume of mail for the $50 a year I'm 
   currently paying :-(
  
   Russell Woodford
   Geelong, Australia
   birding-aus.org
  
  
   On 18 July 2014 11:20, Mark Sapiro m...@msapiro.net wrote:
  
   On 07/17/2014 05:01 PM, Peter Shute wrote:
  
   I've now enabled protocol logging on our Exchange 
 server, a new 
   world
   for me. I can see several possibly relevant events in 
 yesterday's 
   logs
 that
   look like this:
   2014-07-17T07:02:03.914Z

Re: [Mailman-Users] Erratic mail delivery times

2014-07-20 Thread Conrad G T Yoder
Always beware when businesses attempt to describe their competitor’s products.

That’s pretty disingenuous of you, Brian.  On that page you mention, it plainly 
says:

 Discussion Lists (created via our control panel): unlimited recipients per 
 hour
 
 • Max recipients per message: unlimited
 • Max message size: 40MB (encoded); individual list may set a lower limit

I myself admin several mailing lists with them, one with 7800+ members, with 
roughly 14 messages/day.  That’s on the order of
100K emails/day.  I have never had any issues with DH throttling the outgoing 
messages from my lists.  (I do have problems with the likes of Roadrunner/Time 
Warner having irresponsible reception policies so that their email users are 
constantly getting subscriptions disabled, but that’s another story).

Dreamhost is definitely not perfect, but this is not one of the problem areas.

(They are now running MM 2.1.17, as of a couple months ago.)

-Conrad



On Jul 20, 2014, at 5:49 PM, Brian Carpenter br...@emwd.com wrote:

 Dreamhost also throttles their SMTP servers:
 
 http://wiki.dreamhost.com/SMTP_quota
 
 By not keeping their Mailman installation up to date is also VERY
 problematic since certain ISPs' DMARC policies impacts mailing lists
 everywhere. If you were serious about your mailing list(s), I would not use
 them. Using us on the other hand makes a lot of sense. :^)
 
 http://www.mailmanhost.com
 
 Brian Carpenter
 EMWD.com
 
 Providing Cloud Services and more for over 15 years.
 
 T: 336.755.0685
 E: br...@emwd.com
 www.emwd.com
 
 No, it's all hosted via cpanel. Does this mail per hour limit seem odd with 
 that
 sort of setup?
 
 Does dreamhost keep their mailman up to date? We're still on 2.1.15, and
 when I asked about upgrading, they wouldn't commit to any date, only that it
 would be more likely to be months than a month.
 
 Peter Shute
 
 Sent from my iPad
 
 On 21 Jul 2014, at 1:35 am, Dave Nathanson dave.li...@nathanson.org 
 wrote:
 
 I'm surprised that any web/email host would apply a rule intended for a
 personal email account to a listserve. I'm guessing that you are running
 MailMan on your own computer, then using mail server provided by your
 email hosting company to send the messages. So to the email host, you do
 look like a very busy personal account.
 
 As I see it, your options include:
 
 * Discuss this limitation with your email host  see if they will waive the
 message sending cap for your listserv.
 * Use a mailman installation hosted by your email hosting company, which
 is not subject to a message sending cap.
 * Changing email hosts  using a mailman installation hosted by your email
 hosting company, which is not subject to a message sending cap.
 
 No need to change registrars. NameCheap is a good registrar, better than
 many. I haven't used their web/email hosting.
 
 My email lists are all running on Mailman provided by my email host. You
 don't even need to install it, just choose a dedicated subdomain for it to 
 run
 on. They do NOT limit message flow from Mailman, although they do limit
 the number of messages per hour sent from a personal mail account. No
 web/email host is perfect, but I'm pretty happy with DreamHost. Especially
 for about $100 a year for more services than I can possibly use. (And I'm
 giving it a good go!).
 
 Here is a Dreamhost Coupon code  link that will give you $10 off now, plus
 1 free LIFETIME domain registration. So that's a savings of about $11 a year
 for life. MACMEDIXFREEDOM  What else is included? Tons! Check it out.
 http://www.dreamhost.com/r.cgi?250640/hosting.html
 
 Best,
 Dave Nathanson
 Mac Medix
 
 On Jul 20, 2014, at 4:38 AM, Russell Woodford rdwoodf...@gmail.com wrote:
 
 Hi Peter, Mark and all
 
 I think I may have the solution now (Peter is one of our list moderators).
 My web host is now telling me that there is a 200 emails per hour limit for
 my hosting plan. We have 1140 subscribers. That means we blow the limit out
 of the water EVERY time someone posts!
 
 I'm not sure why they have taken so long to tell me this, as we've been
 running on this host for over 7 months, but it seems they throttle the
 outgoing mail volume, so it can take a while for all those recipients to
 get each message. I suppose it depends on overall server activity - if
 nothing else is happening, then maybe a new message does get straight to
 1140 recipients.
 
 Looks like we will need to shift to a new listserver and maybe even a new
 webhost - and maybe even a new domain registrar (I've had all my eggs in
 the Namecheap basket for some years now).  Somehow I don't think I am going
 to get away with this volume of mail for the $50 a year I'm currently
 paying :-(
 
 Russell Woodford
 Geelong, Australia
 birding-aus.org
 
 
 On 18 July 2014 11:20, Mark Sapiro m...@msapiro.net wrote:
 
 On 07/17/2014 05:01 PM, Peter Shute wrote:
 
 I've now enabled protocol logging on our Exchange server, a new world
 for me. I can see several possibly relevant 

Re: [Mailman-Users] Erratic mail delivery times

2014-07-20 Thread Mark Sapiro
On 07/20/2014 08:25 AM, Dave Nathanson wrote:
 I'm surprised that any web/email host would apply a rule intended for a 
 personal email account to a listserve.


Don Quixote says see the FAQ at
http://wiki.list.org/display/DOC/Mailman+is+not+Listserv.

That said, if you search the archives of this list, you will find many
reports of hosting services that provide Mailman list support and
limit outgoing mail rates from those lists.

-- 
Mark Sapiro m...@msapiro.netThe highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan
--
Mailman-Users mailing list Mailman-Users@python.org
https://mail.python.org/mailman/listinfo/mailman-users
Mailman FAQ: http://wiki.list.org/x/AgA3
Security Policy: http://wiki.list.org/x/QIA9
Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/
Unsubscribe: 
https://mail.python.org/mailman/options/mailman-users/archive%40jab.org


Re: [Mailman-Users] Erratic mail delivery times

2014-07-20 Thread Peter Shute
Mark Sapiro wrote:

 That said, if you search the archives of this list, you will 
 find many reports of hosting services that provide Mailman 
 list support and limit outgoing mail rates from those lists.

Is limiting normally applied strictly per recipient? Or does it reduce the 
problem if lots of the members are on one domain? 50% of our members are with 
just 5 domains.

Peter Shute
--
Mailman-Users mailing list Mailman-Users@python.org
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Re: [Mailman-Users] Erratic mail delivery times

2014-07-20 Thread Mark Sapiro
On 07/20/2014 08:06 PM, Peter Shute wrote:
 
 Is limiting normally applied strictly per recipient? Or does it reduce the 
 problem if lots of the members are on one domain? 50% of our members are with 
 just 5 domains.


It depends on the specific service and their policies. They could limit
recipients or SMTP transactions. If they limit recipients, there's not
much you can do.

If the limit is on transactions, you can leave Mailman's default
settings for SMTP_MAX_RCPTS (500) VERP (No) and personalization (No) and
Mailman will group domains into a few transactions with many RCPTs and
this may help.

But the question remains. If MTA rate limiting is the answer, why did it
only start not long ago (In one post you said 11 July).

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Re: [Mailman-Users] Erratic mail delivery times

2014-07-20 Thread Stephen J. Turnbull
Peter Shute writes:

  No, it's all hosted via cpanel. Does this mail per hour limit seem
  odd with that sort of setup?

To me it seems like a good way to chase away customers, but IIRC over
the years many people have posted to this list about such limitations
(usually under the subject of how do I throttle Mailman to not
overrun my host's SMTP limit?)

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Re: [Mailman-Users] Erratic mail delivery times

2014-07-20 Thread Ed Kaler

  On 7/20/2014 3:35 PM, Peter Shute wrote:

Does dreamhost keep their mailman up to date?  


My 'understanding' is that above has a non-answer because there is
allegedly  distinct difference between an ISP offering MM 2.1.15 and
QUIETLY offering cPanel's version ALSO bearing the I.D. as above.

At least my Blue Host Tech person related to me.

And yep, just checked one (1) of my List Mails and source header
info says BH using Mailman-Version: 2.1.15.

This little blurb may be of interest to some of you sigh:
quote
With mailings lists larger than 100 users, it is not suggested to use 
the above mailing lists[1]. There is another free program, called 
DadaMail which is very robust, and can also throttle the email so the 
entire list is not sent at once. In the shared hosting environment, this 
is very much appreciated by the host as it lowers the server load for 
all. If you would like more information on DadaMail, please visit their 
website HERE http://dadamailproject.com/.

/quote

I have mentioned a few facts learned here (List) whilst either doing eMail
(NON-Lists)problems and basically been told that I have zero clue(s)
about Mailing Lists and 'mails' ! ! !  Each time has left me LMAO  shaking
my head -:) -:) -:)  ! ! !

But, since I have an extremely sweet deal, I stay.

Ed
 Just Brits 

[1] above = MailMan (on List Set-up Pages).

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Re: [Mailman-Users] Erratic mail delivery times

2014-07-20 Thread Peter Shute
Mark Sapiro wrote:

  Is limiting normally applied strictly per recipient? Or 
 does it reduce the problem if lots of the members are on one 
 domain? 50% of our members are with just 5 domains.
 
 It depends on the specific service and their policies. They 
 could limit recipients or SMTP transactions. If they limit 
 recipients, there's not much you can do.

I think they said it was a recipient limit.

 If the limit is on transactions, you can leave Mailman's 
 default settings for SMTP_MAX_RCPTS (500) VERP (No) and 
 personalization (No) and Mailman will group domains into a 
 few transactions with many RCPTs and this may help.

I don't think we'd have access to those settings with cpanel anyway, would we?

 But the question remains. If MTA rate limiting is the answer, 
 why did it only start not long ago (In one post you said 11 July).

They claim we were sending spam, and they noticed a huge spike in the amount of 
SMTP traffic (2.5GB vs the usual 10MB or so) on the 10th. they didn't show us 
stats for the numbers of emails, only the size. We think someone somehow hacked 
our account and really was sending spam, although we've only got their word for 
it. If they were sending it to list members that would explain the mail 
rejections I was seeing in my own logs.

Anyway, it's obvious that the topic of these limits is an old one, and the only 
new thing here is that we somehow got lucky and they didn't apply them for a 
long time. I think I'd have prefered if we'd known from the start. Time to 
concentrate on moving to a new provider.

Peter Shute
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Re: [Mailman-Users] Erratic mail delivery times

2014-07-17 Thread Peter Shute
Thanks for taking the time to reply to those points. Since my discovery and 
fixing of the diskspace problem that was causing Exchange to apply what it 
calls back pressure to incoming mail, the delays have continued. The disk space 
problem had only been adding to the problem, not causing it.

I've now enabled protocol logging on our Exchange server, a new world for me. I 
can see several possibly relevant events in yesterday's logs that look like 
this:
2014-07-17T07:02:03.914Z,NUWVICMS2\Default 
NUWVICMS2,08D145520008BC68,24,192.168.0.36:25,192.64.112.70:38732,,550 5.7.1 
Requested action not taken: message refused,

192.64.112.70 is the list's mail server, and I can see entries where mail has 
been delivered successfully from that address.

Googling that message found a few people blaming it on Symantec antispam, which 
we use here at work.

As a test, I subscribed myself a second time to the same list with a gmail 
address. I sent a test message to the list, and it came through to the gmail 
address within a minute or two, but took 66 minutes to reach my work address.

Then I subscribed a thrid time with an outlook.com address and sent another 
test message. Again it arrived in the gmail mailbox within a couple of minutes. 
It arrived in the outlook.com and my work mailboxes around the same time, 12 
minutes later.

I believe outlook.com also used Symantec antispam, so this seems to be the 
common factor. It makes sense that this might suddenly start happening, 
coinciding with an antispam signature update.

But if the antispam software is refusing the messages, how do they eventually 
get through?

Peter Shute

 -Original Message-
 From: Mailman-Users 
 [mailto:mailman-users-bounces+pshute=nuw.org...@python.org] 
 On Behalf Of Stephen J. Turnbull
 Sent: Tuesday, 15 July 2014 4:30 PM
 To: Barry S. Finkel
 Cc: mailman-users@python.org
 Subject: Re: [Mailman-Users] Erratic mail delivery times
 
 Barry S. Finkel writes:
   On 7/14/2014 8:43 PM, Peter Shute wrote:
 
Would grey listing show up in the headers? We haven't 
 installedgrey listing here, but who know what our anti 
 spam does. If it'susing it then it certainly isn't 
 using it consistently. I can'tsee anything in the 
 Exchange Message Tracking logs that showsanything 
 unusual as they come in. They simply arrive late.
 
 It might, depending on the receiving software.  My system shows this:
 
 X-Greylist: IP, sender and recipient auto-whitelisted, not 
 delayed by milter-greylist-1.6 (mx.example.org [10.0.0.1]); 
 Mon, 14 Jul 2014 21:57:46 -0400 (EDT)
 
These are the top two headers from a delayed message. 
 Does thistell me anything other than it was received by 
 the serverupstream of mine 21 minutes before it was 
 received by mine?
 
 Not that I can see.
 
If so then the delay could be before that upstream 
 server sent iton, or while it waited for my server to accept it.
 
 Yes.
 
If it tried several times, would that be shown in the headers?
 
 Normally, no.
 
   The server26 machine accepted the mail from localhost at 18:50:48 .
   The NUWVICMS2 machine accepted the mail from server26 at 
 09:11:01   The time difference is 9:12 + 11:01 = 20:12.  
 Twenty minutes seems   a long time for greylisting.
 
 Why?  My host will continue to refuse mail for 15 minutes 
 before autowhitelisting, but most mail gets delayed for 2-4 
 hours depending on the retry cycle of the sending machine 
 (the host doesn't get a lot of mail from most sites).
 
 
   You would have to look at the mail logs from the NUWVICMS2 
 machine   to see what it was doing from 08:50 until 09:11 
 (GMT+1000) to know   why the mail was delayed.  Also, the 
 logs on the server16 machine   would probably tell if 
 server26 tried an earlier connection to the   NUWVICMS2 machine.
 
 This should also appear in the NUWVICMS2 machine logs if it 
 was greylisting.
 
 Steve
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Re: [Mailman-Users] Erratic mail delivery times

2014-07-17 Thread Mark Sapiro
On 07/17/2014 05:01 PM, Peter Shute wrote:
 
 I've now enabled protocol logging on our Exchange server, a new world for me. 
 I can see several possibly relevant events in yesterday's logs that look like 
 this:
 2014-07-17T07:02:03.914Z,NUWVICMS2\Default 
 NUWVICMS2,08D145520008BC68,24,192.168.0.36:25,192.64.112.70:38732,,550 5.7.1 
 Requested action not taken: message refused,


This is a 550 (extended 5.7.,1) status which is a permanent failure.
This is a bounce and will (should) not be retried by the sending server.

I doubt that this specific log message has anything to do with your
delayed messages.


 But if the antispam software is refusing the messages, how do they eventually 
 get through?


Exactly.

You could look at the logs on the 192.64.112.70 sending server to see
what that server did with this message after it was bounced by the
exchange server.

If the Mailman server is sending directly to the exchange server and
that is where the delays are occurring, you need to look at the MTA logs
of the Mailman server and see what's there relevant to sending failures
and resends.

But, this thread no longer has anything to do with Mailman. Perhaps you
could find another list/forum to discuss this that might be able to
provide more expertise in this area.

-- 
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San Francisco Bay Area, Californiabetter use your sense - B. Dylan
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Re: [Mailman-Users] Erratic mail delivery times

2014-07-15 Thread Stephen J. Turnbull
Barry S. Finkel writes:
  On 7/14/2014 8:43 PM, Peter Shute wrote:

   Would grey listing show up in the headers? We haven't installed
   grey listing here, but who know what our anti spam does. If it's
   using it then it certainly isn't using it consistently. I can't
   see anything in the Exchange Message Tracking logs that shows
   anything unusual as they come in. They simply arrive late.

It might, depending on the receiving software.  My system shows this:

X-Greylist: IP, sender and recipient auto-whitelisted, not delayed by 
milter-greylist-1.6 (mx.example.org [10.0.0.1]); Mon, 14 Jul 2014 21:57:46 
-0400 (EDT)

   These are the top two headers from a delayed message. Does this
   tell me anything other than it was received by the server
   upstream of mine 21 minutes before it was received by mine?

Not that I can see.

   If so then the delay could be before that upstream server sent it
   on, or while it waited for my server to accept it.

Yes.

   If it tried several times, would that be shown in the headers?

Normally, no.

  The server26 machine accepted the mail from localhost at 18:50:48 .
  The NUWVICMS2 machine accepted the mail from server26 at 09:11:01
  The time difference is 9:12 + 11:01 = 20:12.  Twenty minutes seems
  a long time for greylisting.

Why?  My host will continue to refuse mail for 15 minutes before
autowhitelisting, but most mail gets delayed for 2-4 hours depending
on the retry cycle of the sending machine (the host doesn't get a lot
of mail from most sites).


  You would have to look at the mail logs from the NUWVICMS2 machine
  to see what it was doing from 08:50 until 09:11 (GMT+1000) to know
  why the mail was delayed.  Also, the logs on the server16 machine
  would probably tell if server26 tried an earlier connection to the
  NUWVICMS2 machine.

This should also appear in the NUWVICMS2 machine logs if it was greylisting.

Steve
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[Mailman-Users] Erratic mail delivery times

2014-07-14 Thread Peter Shute
As a moderator of our list, I know when messages are approved, and I'm seeing 
very erratic delivery times to my own address, which is on an Exchange server. 
They used to come through within a minute or so, now they can take 20 minutes 
or an hour.

I subscribed my gmail address for comparison, and am finding that the same list 
messages come through to it as quickly as ever.

From those observations I would conclude that the Exchange server is having 
problems receiving external mail, but I've found that test messages sent from 
my gmail account to my Exchange address come through within seconds.

Can I assume this has nothing to do with mailman?

Peter Shute

Sent from my iPad
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Re: [Mailman-Users] Erratic mail delivery times

2014-07-14 Thread Peter Shute
Just for interest, the email below took 15 minutes to arrive back. I'm sure 
they normally come back way faster than that, which makes me think it's a 
problem with the Exchange server.

But what sort of problem makes a server take longer to receive a list message 
than a direct message?

Peter Shute

Sent from my iPad

 On 14 Jul 2014, at 9:44 pm, Peter Shute psh...@nuw.org.au wrote:
 
 As a moderator of our list, I know when messages are approved, and I'm seeing 
 very erratic delivery times to my own address, which is on an Exchange 
 server. They used to come through within a minute or so, now they can take 20 
 minutes or an hour.
 
 I subscribed my gmail address for comparison, and am finding that the same 
 list messages come through to it as quickly as ever.
 
 From those observations I would conclude that the Exchange server is having 
 problems receiving external mail, but I've found that test messages sent from 
 my gmail account to my Exchange address come through within seconds.
 
 Can I assume this has nothing to do with mailman?
 
 Peter Shute
 
 Sent from my iPad
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Re: [Mailman-Users] Erratic mail delivery times

2014-07-14 Thread Mark Sapiro
On July 14, 2014 4:29:16 AM PDT, Peter Shute psh...@nuw.org.au wrote:

Can I assume this has nothing to do with mailman?


Look at the Received: headers in the received message to determine where the 
delay is.

Could grey listing be involved?



-- 
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Sent from my Android phone with K-9 Mail. [Unpaid endorsement]
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Re: [Mailman-Users] Erratic mail delivery times

2014-07-14 Thread Peter Shute
Would grey listing show up in the headers? We haven't installed grey listing 
here, but who know what our anti spam does. If it's using it then it certainly 
isn't using it consistently. I can't see anything in the Exchange Message 
Tracking logs that shows anything unusual as they come in. They simply arrive 
late.

I dumped from Outlook the last few weeeks of send and received times for stuff 
I've received from this list. Some of the delays will be moderation time, but I 
can see that the number of messages delayed longer than a few minutes increased 
greatly on 11/7/14, but that there is still the occasional one that comes 
though within a minute.

These are the top two headers from a delayed message. Does this tell me 
anything other than it was received by the server upstream of mine 21 minutes 
before it was received by mine? If so then the delay could be before that 
upstream server sent it on, or while it waited for my server to accept it. If 
it tried several times, would that be shown in the headers?

Received: from s26.web-hosting.com (192.64.112.70) by NUWVICMS2.nuw.org.au
 (192.168.0.36) with Microsoft SMTP Server id 8.1.436.0; Fri, 11 Jul 2014
 09:11:01 +1000
Received: from localhost ([127.0.0.1]:37183 helo=server26.web-hosting.com)  
by
 server26.web-hosting.com with esmtp (Exim 4.82)(envelope-from
 birding-aus-boun...@birding-aus.org) id 1X5NAu-001sA8-Fw; Thu, 10 Jul 2014
 18:50:48 -0400

 -Original Message-
 From: Mark Sapiro [mailto:m...@msapiro.net] 
 Sent: Monday, 14 July 2014 10:55 PM
 To: Peter Shute; GNU mailman users
 Subject: Re: [Mailman-Users] Erratic mail delivery times
 
 On July 14, 2014 4:29:16 AM PDT, Peter Shute 
 psh...@nuw.org.au wrote:
 
 Can I assume this has nothing to do with mailman?
 
 
 Look at the Received: headers in the received message to 
 determine where the delay is.
 
 Could grey listing be involved?
 
 
 
 --
 Mark Sapiro m...@msapiro.net
 Sent from my Android phone with K-9 Mail. [Unpaid endorsement]
 
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Re: [Mailman-Users] Erratic mail delivery times

2014-07-14 Thread Barry S. Finkel

 -Original Message-
 From: Mark Sapiro [mailto:m...@msapiro.net]
 Sent: Monday, 14 July 2014 10:55 PM
 To: Peter Shute; GNU mailman users
 Subject: Re: [Mailman-Users] Erratic mail delivery times

 On July 14, 2014 4:29:16 AM PDT, Peter Shute
 psh...@nuw.org.au wrote:

 Can I assume this has nothing to do with mailman?


 Look at the Received: headers in the received message to
 determine where the delay is.

 Could grey listing be involved?



 --
 Mark Sapiro m...@msapiro.net
 Sent from my Android phone with K-9 Mail. [Unpaid endorsement]


On 7/14/2014 8:43 PM, Peter Shute wrote:

Would grey listing show up in the headers? We haven't installed grey listing 
here, but who know what our anti spam does. If it's using it then it certainly 
isn't using it consistently. I can't see anything in the Exchange Message 
Tracking logs that shows anything unusual as they come in. They simply arrive 
late.

I dumped from Outlook the last few weeeks of send and received times for stuff 
I've received from this list. Some of the delays will be moderation time, but I 
can see that the number of messages delayed longer than a few minutes increased 
greatly on 11/7/14, but that there is still the occasional one that comes 
though within a minute.

These are the top two headers from a delayed message. Does this tell me 
anything other than it was received by the server upstream of mine 21 minutes 
before it was received by mine? If so then the delay could be before that 
upstream server sent it on, or while it waited for my server to accept it. If 
it tried several times, would that be shown in the headers?

Received: from s26.web-hosting.com (192.64.112.70) by NUWVICMS2.nuw.org.au
  (192.168.0.36) with Microsoft SMTP Server id 8.1.436.0; Fri, 11 Jul 2014
  09:11:01 +1000
Received: from localhost ([127.0.0.1]:37183 helo=server26.web-hosting.com)  
by
  server26.web-hosting.com with esmtp (Exim 4.82)   (envelope-from
  birding-aus-boun...@birding-aus.org)  id 1X5NAu-001sA8-Fw; Thu, 10 Jul 2014
  18:50:48 -0400



The server26 machine accepted the mail from localhost at 18:50:48 .
The NUWVICMS2 machine accepted the mail from server26 at 09:11:01
The time difference is 9:12 + 11:01 = 20:12.  Twenty minutes seems
a long time for greylisting.  You would have to look at the mail logs
from the NUWVICMS2 machine to see what it was doing from 08:50 until
09:11 (GMT+1000) to know why the mail was delayed.  Also, the logs
on the server16 machine would probably tell if server26 tried an earlier
connection to the NUWVICMS2 machine.

--Barry Finkel
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Re: [Mailman-Users] Erratic mail delivery times

2014-07-14 Thread Mark Sapiro
On 07/14/2014 06:55 PM, Barry S. Finkel wrote:

 On 7/14/2014 8:43 PM, Peter Shute wrote:
 Would grey listing show up in the headers? We haven't installed grey
 listing here, but who know what our anti spam does.


Greylisting may or may not show in headers depending on the software
doing it. For example, Postgrey adds a header like

X-Greylist: delayed 427 seconds by postgrey-1.34 at sbh16.songbird.com;
 Sat, 12 Jul 2014 18:14:34 PDT


 If it's using it
 then it certainly isn't using it consistently. I can't see anything in
 the Exchange Message Tracking logs that shows anything unusual as they
 come in. They simply arrive late.


See below.


 I dumped from Outlook the last few weeeks of send and received times
 for stuff I've received from this list. Some of the delays will be
 moderation time, but I can see that the number of messages delayed
 longer than a few minutes increased greatly on 11/7/14, but that there
 is still the occasional one that comes though within a minute.


This could be due to greylisting. Intelligent greylisting keeps track of
sending servers, and after a server has successfully retried a small
number of messages, there is no point in further greylisting that server
because the server is known to retry.


 These are the top two headers from a delayed message. Does this tell
 me anything other than it was received by the server upstream of mine
 21 minutes before it was received by mine? If so then the delay could
 be before that upstream server sent it on, or while it waited for my
 server to accept it. If it tried several times, would that be shown in
 the headers?


You are correct, the delay was in transmission from the upstream server
to your exchange server. The headers tell you nothing more than that.

However, in this case, if greylisting is involved, it is your exchange
server doing it and there should be evidence in the exchange server's
logs of the initial connect and temporary reject at about the time the
upstream server received the message and initially tried to relay it.

Of course, there can be other reasons such as network issues why the
sending server's initial sending attempt failed, and these may not be
logged in your server. You'd have to see the logs of the sending server
to know what happened and why in these cases.

...
 Twenty minutes seems
 a long time for greylisting.


There are two times involved in greylisting. The first is the recipient
(greylisting) servers early retry time, i.e. the time before which the
server says this retry is too soon. That is typically short, on the
order of 5 minutes.

The second is the delay before the sending server retries. This depends
on the retry strategy of the sending server and can easily exceed 20
minutes.

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Mark Sapiro m...@msapiro.netThe highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan
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Re: [Mailman-Users] Erratic mail delivery times

2014-07-14 Thread Peter Shute
Thanks for that, Mark. I've discovered one possible reason - we're low on space 
on our Exchange server, which caused it to process external incoming mail 
erratically. The free space limit before delays on our old server was 1GB, the 
new one is higher than I expected at 2.7GB (I never knew it was a percentage of 
total disk space).

This doesn't explain though why SOME external mail (including most but not all 
from this list) was coming in quickly though. Might just be a coincidence. 
We've cleared some space, so I'll know if this was the problem when the next 
list message arrives.

Peter Shute

 -Original Message-
 From: Mailman-Users 
 [mailto:mailman-users-bounces+pshute=nuw.org...@python.org] 
 On Behalf Of Mark Sapiro
 Sent: Tuesday, 15 July 2014 12:59 PM
 To: mailman-users@python.org
 Subject: Re: [Mailman-Users] Erratic mail delivery times
 
 On 07/14/2014 06:55 PM, Barry S. Finkel wrote:
 
  On 7/14/2014 8:43 PM, Peter Shute wrote:
  Would grey listing show up in the headers? We haven't 
 installed grey 
  listing here, but who know what our anti spam does.
 
 
 Greylisting may or may not show in headers depending on the 
 software doing it. For example, Postgrey adds a header like
 
 X-Greylist: delayed 427 seconds by postgrey-1.34 at 
 sbh16.songbird.com;  Sat, 12 Jul 2014 18:14:34 PDT
 
 
  If it's using it
  then it certainly isn't using it consistently. I can't see 
 anything 
  in the Exchange Message Tracking logs that shows anything 
 unusual as 
  they come in. They simply arrive late.
 
 
 See below.
 
 
  I dumped from Outlook the last few weeeks of send and 
 received times 
  for stuff I've received from this list. Some of the delays will be 
  moderation time, but I can see that the number of messages delayed 
  longer than a few minutes increased greatly on 11/7/14, but that 
  there is still the occasional one that comes though within 
 a minute.
 
 
 This could be due to greylisting. Intelligent greylisting 
 keeps track of sending servers, and after a server has 
 successfully retried a small number of messages, there is no 
 point in further greylisting that server because the server 
 is known to retry.
 
 
  These are the top two headers from a delayed message. Does 
 this tell 
  me anything other than it was received by the server 
 upstream of mine
  21 minutes before it was received by mine? If so then the 
 delay could 
  be before that upstream server sent it on, or while it 
 waited for my 
  server to accept it. If it tried several times, would that 
 be shown 
  in the headers?
 
 
 You are correct, the delay was in transmission from the 
 upstream server to your exchange server. The headers tell you 
 nothing more than that.
 
 However, in this case, if greylisting is involved, it is your 
 exchange server doing it and there should be evidence in the 
 exchange server's logs of the initial connect and temporary 
 reject at about the time the upstream server received the 
 message and initially tried to relay it.
 
 Of course, there can be other reasons such as network issues 
 why the sending server's initial sending attempt failed, and 
 these may not be logged in your server. You'd have to see the 
 logs of the sending server to know what happened and why in 
 these cases.
 
 ...
  Twenty minutes seems
  a long time for greylisting.
 
 
 There are two times involved in greylisting. The first is the 
 recipient
 (greylisting) servers early retry time, i.e. the time 
 before which the server says this retry is too soon. That is 
 typically short, on the order of 5 minutes.
 
 The second is the delay before the sending server retries. 
 This depends on the retry strategy of the sending server and 
 can easily exceed 20 minutes.
 
 -- 
 Mark Sapiro m...@msapiro.netThe highway is for gamblers,
 San Francisco Bay Area, Californiabetter use your sense - B. Dylan
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