Re: [MlMt] duplicate messages in all mail
On 27 Jun 2020, at 17:12, Evan Silberman wrote: I noticed that I have duplicate messages in all mail. For example, when I search for a message from a sender, I see the message twice. Do you mean that you see the *same* message twice or that you have two copies of the same email? (You can right click a message in the search results to see in what mailbox it's stored.) = jem ___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate
[MlMt] duplicate messages in all mail
I noticed that I have duplicate messages in all mail. For example, when I search for a message from a sender, I see the message twice. How can I fix this? Evan Silberman 646-460-5354 EdD Candidate, Higher Ed Administration NYU Steinhardt ___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate
Re: [MlMt] duplicate messages
On 10 Dec 2016, at 14:09, Steven M. Bellovin wrote: Never mind; found the problem on my end. Ok, if it's something which might help me answering reports in the future then let me know. -- Benny ___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate
Re: [MlMt] duplicate messages
Never mind; found the problem on my end. On 9 Dec 2016, at 16:04, Steven M. Bellovin wrote: I just started seeing duplicate messages appearing in some folders. Possibly significantly, all of them are sorted by a MailMate rule to a folder that is included in a smart folder; this smart folder selects unread messages in a subset of my folders. When I log into the IMAP server, I see identical messages there, so MailMate is displaying things properly, but I'm wonder if there was some chance recently that would make it fetch such messages twice. I'm running Version 2.0BETA (6069). --Steve Bellovin, https://www.cs.columbia.edu/~smb ___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate --Steve Bellovin, https://www.cs.columbia.edu/~smb ___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate
[MlMt] duplicate messages
I just started seeing duplicate messages appearing in some folders. Possibly significantly, all of them are sorted by a MailMate rule to a folder that is included in a smart folder; this smart folder selects unread messages in a subset of my folders. When I log into the IMAP server, I see identical messages there, so MailMate is displaying things properly, but I'm wonder if there was some chance recently that would make it fetch such messages twice. I'm running Version 2.0BETA (6069). --Steve Bellovin, https://www.cs.columbia.edu/~smb ___ mailmate mailing list mailmate@lists.freron.com https://lists.freron.com/listinfo/mailmate
Re: [MlMt] duplicate messages on move to other mailbox
Amazing response, as ever. Seems to be fixed with a few tests done at this end. If it reoccurs I'll send the server logs again. Cheers, Jason -- Dr Jason Davies http://www.ucl.ac.uk/~ucgajpd/Academic/ On 23 Oct 2015, at 22:08, Benny Kjær Nielsen wrote: On 23 Oct 2015, at 17:08, Benny Kjær Nielsen wrote: On 23 Oct 2015, at 15:39, Jason Davies wrote: You seem to say I would have to 'catch' it in the activity monitor but that doesn't stay at the end for than a fraction of a second. Yes, you can only scroll when there is no activity. Do like this instead: * Open the Activity Viewer. * Trigger the issue. * Use “Help ▸ Send Server Logs”. Then I can review what happens. Thanks for the data (off list). I should have realized earlier that this is a known issue. I've seen it recently with an Exchange 2016 server. This is what happens when moving a message: ~~~ 16:12:17 C: J15 UID MOVE 101526 Contextsucl 16:12:17 S: [COPYUID 154 101526 1663] 16:12:17 S: * 3 EXPUNGE 16:12:17 S: * 2 EXISTS 16:12:17 Warning: Unnecessary EXISTS response received. 16:12:17 S: J15 OK MOVE completed. ~~~ The second line is a server bug. It should have been: 16:12:17 S: * OK [COPYUID 154 101526 1663] MailMate does not handle this bug well and kind of has its own bug when trying to handle it. I have already tried to fix both issues and you can try that in the latest test release of MailMate: Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane. It's relatively new that MailMate uses UID MOVE (an optional IMAP extension) instead of UID COPY. Therefore the problem is also relatively new. -- Benny ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] duplicate messages on move to other mailbox
On 23 Oct 2015, at 17:08, Benny Kjær Nielsen wrote: On 23 Oct 2015, at 15:39, Jason Davies wrote: You seem to say I would have to 'catch' it in the activity monitor but that doesn't stay at the end for than a fraction of a second. Yes, you can only scroll when there is no activity. Do like this instead: * Open the Activity Viewer. * Trigger the issue. * Use “Help ▸ Send Server Logs”. Then I can review what happens. Thanks for the data (off list). I should have realized earlier that this is a known issue. I've seen it recently with an Exchange 2016 server. This is what happens when moving a message: ~~~ 16:12:17 C: J15 UID MOVE 101526 Contextsucl 16:12:17 S: [COPYUID 154 101526 1663] 16:12:17 S: * 3 EXPUNGE 16:12:17 S: * 2 EXISTS 16:12:17 Warning: Unnecessary EXISTS response received. 16:12:17 S: J15 OK MOVE completed. ~~~ The second line is a server bug. It should have been: 16:12:17 S: * OK [COPYUID 154 101526 1663] MailMate does not handle this bug well and kind of has its own bug when trying to handle it. I have already tried to fix both issues and you can try that in the latest test release of MailMate: Hold down ⌥ when clicking “Check Now” in the Software Update preferences pane. It's relatively new that MailMate uses UID MOVE (an optional IMAP extension) instead of UID COPY. Therefore the problem is also relatively new. -- Benny ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] duplicate messages on move to other mailbox
On 23 Oct 2015, at 15:39, Jason Davies wrote: 3) I've now verified it happens when I move the message manually and no rules are being applied. Ok, so rules are not involved at all. You seem to say I would have to 'catch' it in the activity monitor but that doesn't stay at the end for than a fraction of a second. Yes, you can only scroll when there is no activity. Do like this instead: * Open the Activity Viewer. * Trigger the issue. * Use “Help ▸ Send Server Logs”. Then I can review what happens. This is making Mailmate completely unusable for me, unfortunately, as I rely on marking messages read for my to-do workflow. Obviously, duplicates that I have to remove manually destroy that as I then encounter another unread version... I'll naturally do what I can to track down the issue. It's probably somehow related to the IMAP server you are using, but we'll see. If there's a way to track it and diagnose, I'd be grateful. I'm tempted to uninstall and do a fresh one (annoying but less annoying than the duplication!) Don't do that. It won't solve the problem. -- Benny ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] duplicate messages on move to other mailbox
ok, let's start worknig this out. More information: 1) This occurs when one machine is not running as often as when it isn't. So it's not a race situation. 2) Mailmate only selects a very small number (5%?) of these as duplicates from the menu so it thinks they are different messages. Does this rule out the risk aversion factor of interruption? 3) I've now verified it happens when I move the message manually and no rules are being applied. You seem to say I would have to 'catch' it in the activity monitor but that doesn't stay at the end for than a fraction of a second. This is making Mailmate completely unusable for me, unfortunately, as I rely on marking messages read for my to-do workflow. Obviously, duplicates that I have to remove manually destroy that as I then encounter another unread version... If there's a way to track it and diagnose, I'd be grateful. I'm tempted to uninstall and do a fresh one (annoying but less annoying than the duplication!) Cheers, Jason -- Dr Jason Davies http://www.ucl.ac.uk/~ucgajpd/Academic/ On 23 Oct 2015, at 14:14, Benny Kjær Nielsen wrote: If two installs of MailMate have the same rules to move messages then there is a race condition. Moving a message is not quite an atomic action ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] duplicate messages on move to other mailbox
That would make sense. For reasons I can't track down I have been having a few connection problems lately. Thanks, Mark I have sought peace in all, and found it nowhere but in a corner with a book - Thomas a Kempis On Fri, Oct 23, 2015 at 6:21 AM -0700, "Benny Kjær Nielsen" wrote: On 23 Oct 2015, at 15:05, Jason Davies wrote: > Are there logs that would help, that log moving messages? This is, by the way, something I've considered adding since it would often be very useful. Especially when trying to find out if MailMate is to blame when something goes wrong :-) -- Benny ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] duplicate messages on move to other mailbox
On 23 Oct 2015, at 15:05, Jason Davies wrote: Are there logs that would help, that log moving messages? This is, by the way, something I've considered adding since it would often be very useful. Especially when trying to find out if MailMate is to blame when something goes wrong :-) -- Benny ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] duplicate messages on move to other mailbox
On 23 Oct 2015, at 15:11, CHASS wrote: If it is any help I am seeing exactly the same thing. Messages moved to folders using rules are sometimes duplicated. I didn't mention it because I can't see the pattern. Yesterday, I saw a duplication in a different situation. I clicked the move out of junk button for a message. One message was in junk but I got two in my inbox. Duplicates are usually the result of failed copies/uploads, that is, MailMate tries to copy/upload a message and it succeeds, but MailMate thinks it fails because some unrelated error occurs such as a broken connection -- and this happens before MailMate has registered the successful action. The same can happen if MailMate crashes. If you keep the Activity Viewer open then you might be able to catch a log of the exact problem. I can review that. (In general, MailMate always prefers the risk of duplicates instead of the risk of disappearing messages.) -- Benny ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] duplicate messages on move to other mailbox
On 23 Oct 2015, at 15:05, Jason Davies wrote: Two Macs (laptop, Mac Pro) using Mailmate at different times of teh day. I sat down and created some rules to help filter messages on both machines. Sometime just after that I started noticing duplicates appearing after I move messages to different folders. If two installs of MailMate have the same rules to move messages then there is a race condition. Moving a message is not quite an atomic action. If the two installs see the same message at the same time then they are both going to try to move it (if a rule matches). One of them is probably going to fail with most IMAP servers, but MailMate detects this error and instead the message is explicitly uploaded to the destination mailbox (generating the duplicate). A workaround could be to introduce a delay in one of the email clients by creating an alternative Inbox (smart mailbox) with messages more than x seconds old. Then add the rules to this mailbox on one of the machines. (MailMate could cancel a move if it finds an identical email in the destination mailbox, but this would also be a hack -- also MailMate is currently not very good at locating identical emails.) -- Benny ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] duplicate messages on move to other mailbox
If it is any help I am seeing exactly the same thing. Messages moved to folders using rules are sometimes duplicated. I didn't mention it because I can't see the pattern. Yesterday, I saw a duplication in a different situation. I clicked the move out of junk button for a message. One message was in junk but I got two in my inbox. Mark I have sought peace in all, and found it nowhere but in a corner with a book - Thomas a Kempis On Fri, Oct 23, 2015 at 6:05 AM -0700, "Jason Davies" wrote: Hi folks This is hard to debug as there may be some red herrings involved. Two Macs (laptop, Mac Pro) using Mailmate at different times of teh day. I sat down and created some rules to help filter messages on both machines. Sometime just after that I started noticing duplicates appearing after I move messages to different folders. I'm still not entirely convinced it's the rules I set up (which all say either 'move to mailbox x' or 'set tags to seen') but it's tricky to work out how to work out what's going on as it's erratic but frequent. Are there logs that would help, that log moving messages? I've looked in Console but found nothing in the last hour; sometimes MMT directs you to the activity monitor log but that is unreadable in the activity monitor as it flashes around updating. Any clues about where I look to find out why this is happening gratefully received! Of course it may be my iPhone app...;) But I'm pretty sure I switched that off! ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
[MlMt] duplicate messages on move to other mailbox
Hi folks This is hard to debug as there may be some red herrings involved. Two Macs (laptop, Mac Pro) using Mailmate at different times of teh day. I sat down and created some rules to help filter messages on both machines. Sometime just after that I started noticing duplicates appearing after I move messages to different folders. I'm still not entirely convinced it's the rules I set up (which all say either 'move to mailbox x' or 'set tags to seen') but it's tricky to work out how to work out what's going on as it's erratic but frequent. Are there logs that would help, that log moving messages? I've looked in Console but found nothing in the last hour; sometimes MMT directs you to the activity monitor log but that is unreadable in the activity monitor as it flashes around updating. Any clues about where I look to find out why this is happening gratefully received! Of course it may be my iPhone app...;) But I'm pretty sure I switched that off! ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
