Re: [mailop] Charter/Spectrum Tampa SMTP relay question

2023-04-28 Thread Jay R. Ashworth via mailop
- Original Message -
> From: "L. Mark Stone via mailop" 

> I live in a Spectrum market, and their Consumer Internet Terms of Service
> prohibit certain (what they deem to be commercial) activities, like hosting an
> email server.  In years past, they just blocked outbound port 25 on consumer
> internet connections.
> 
> My suspicion is Spectrum have recently added this new enforcement capability;
> you may want to check if your customer's Kerio server is connected to the
> Internet via a real Business account or not as a first step.

Well, I have it from a Charter person that they no longer permit relaying for
ANY accounts, business or residential -- not through their mailservers,
anyway.  Haven't for a long time, is the impression I was given; we were just
lucky that the implementation took this long to get to our mailserver in/for 
Tampa.

So it's flip off relaying and see if the cableswamp is still getting blocked
everywhere, or find a relay service on a "real" IP in a datacenter somewhere.

Cheers,
-- jra
-- 
Jay R. Ashworth  Baylink   j...@baylink.com
Designer The Things I Think   RFC 2100
Ashworth & Associates   http://www.bcp38.info  2000 Land Rover DII
St Petersburg FL USA  BCP38: Ask For It By Name!   +1 727 647 1274
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Re: [mailop] Charter/Spectrum Tampa SMTP relay question

2023-04-28 Thread Jay R. Ashworth via mailop
- Original Message -
> From: "Jarland Donnell via mailop" 

> Relaying your domain email through your local ISP, is that a common
> approach? It seems weird from my perspective. I’d route it through
> mail.baby instead and call it a day. Interserver is doing great work
> over there with a mailchannels fallback for pennies.

Legacy setup, I just parachuted in.

But their uplink is cablemodem, even though static, in 24/8; are there not 
cable-swamp problems with outbound SMTP these days?  They do have working
RDNS for the IP, at least, I see it in the MXtoolbox test logs...

Cheers,
-- jra
-- 
Jay R. Ashworth  Baylink   j...@baylink.com
Designer The Things I Think   RFC 2100
Ashworth & Associates   http://www.bcp38.info  2000 Land Rover DII
St Petersburg FL USA  BCP38: Ask For It By Name!   +1 727 647 1274
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Re: [mailop] Charter/Spectrum Tampa SMTP relay question

2023-04-28 Thread Jarland Donnell via mailop
Relaying your domain email through your local ISP, is that a common 
approach? It seems weird from my perspective. I’d route it through 
mail.baby instead and call it a day. Interserver is doing great work 
over there with a mailchannels fallback for pennies.


On 2023-04-28 10:11, Jay R. Ashworth via mailop wrote:
A couple days ago, a client started getting 550 errors on their 
outbound mail
from a local install of KerioConnect, saying that the From had to match 
the
email address in the SMTP Auth -- which of course it wouldn't, domain 
relaying

doesn't work like that.

This sounds like a deliverability policy change, and I hope it's 
obvious why
I don't even *expect* the tech support line to know what I'm talking 
about. :-)


Can anyone in Spectrum confirm or deny, and maybe tell me what the 
expected

way to do this has become now?

Cheers,
-- jra

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Re: [mailop] Charter/Spectrum Tampa SMTP relay question

2023-04-28 Thread L. Mark Stone via mailop
I live in a Spectrum market, and their Consumer Internet Terms of Service 
prohibit certain (what they deem to be commercial) activities, like hosting an 
email server.  In years past, they just blocked outbound port 25 on consumer 
internet connections.

My suspicion is Spectrum have recently added this new enforcement capability; 
you may want to check if your customer's Kerio server is connected to the 
Internet via a real Business account or not as a first step.  

Regards, 
Mark 
_ 
L. Mark Stone, Founder 
North America's Leading Zimbra VAR/BSP/Training Partner 
For Companies With Mission-Critical Email Needs

- Original Message -
From: "Jay R. Ashworth via mailop" 
To: "mailop" 
Sent: Friday, April 28, 2023 11:11:05 AM
Subject: [mailop] Charter/Spectrum Tampa SMTP relay question

A couple days ago, a client started getting 550 errors on their outbound mail
from a local install of KerioConnect, saying that the From had to match the
email address in the SMTP Auth -- which of course it wouldn't, domain relaying
doesn't work like that.

This sounds like a deliverability policy change, and I hope it's obvious why
I don't even *expect* the tech support line to know what I'm talking about. :-)

Can anyone in Spectrum confirm or deny, and maybe tell me what the expected
way to do this has become now?

Cheers,
-- jra

-- 
Jay R. Ashworth  Baylink   j...@baylink.com
Designer The Things I Think   RFC 2100
Ashworth & Associates   http://www.bcp38.info  2000 Land Rover DII
St Petersburg FL USA  BCP38: Ask For It By Name!   +1 727 647 1274
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[mailop] Charter/Spectrum Tampa SMTP relay question

2023-04-28 Thread Jay R. Ashworth via mailop
A couple days ago, a client started getting 550 errors on their outbound mail
from a local install of KerioConnect, saying that the From had to match the
email address in the SMTP Auth -- which of course it wouldn't, domain relaying
doesn't work like that.

This sounds like a deliverability policy change, and I hope it's obvious why
I don't even *expect* the tech support line to know what I'm talking about. :-)

Can anyone in Spectrum confirm or deny, and maybe tell me what the expected
way to do this has become now?

Cheers,
-- jra

-- 
Jay R. Ashworth  Baylink   j...@baylink.com
Designer The Things I Think   RFC 2100
Ashworth & Associates   http://www.bcp38.info  2000 Land Rover DII
St Petersburg FL USA  BCP38: Ask For It By Name!   +1 727 647 1274
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