Re: [mailop] [E] Contact Google Postmaster

2024-01-26 Thread Marcel Becker via mailop
On Fri, Jan 26, 2024 at 10:35 AM Scott Mutter via mailop 
wrote:

> It seems messages being sent from 173.225.104.91 are being delivered into
> Gmail user's spam boxes.
> These messages are DKIM signed, pass SPF and DMARC.
>

Properly meeting basic email authentication standards does not mean
receivers are required to deliver your emails to the Inbox.


> I'm not seeing where 173.225.104.91 is on any public blacklist.
>

That is also not relevant. Your reputation and what receivers think about
your email is relevant.

 -- Marcel
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Re: [mailop] [E] Contact Google Postmaster

2024-01-26 Thread Scott Mutter via mailop
>> I'm not seeing where 173.225.104.91 is on any public blacklist.
> That is also not relevant. Your reputation and what receivers think about
your email is relevant.

Maybe not, but please pray tell how else I'm suppose to know the reputation
of my server's IP address?  Does Google have a public blacklist checker
that I can check?  Does Yahoo?  Does Microsoft?  I get that there's a
reason they keep these private.  But if I'm not seeing anything on a public
blacklist then what am I suppose to think?

If the IP was covered up with listing on public blacklists, then yea I'd
agree there's likely an issue on the server and a reason for the listing,
and probably a reason why Google is sending the messages into the spam box.

But as it stands now, it's only when our users notify us that their
messages are being sent to their Gmail spambox do I realize there's an
issue.  There's no rejection or anything from Google's acceptance of the
message to indicate that there is any problem.

You have to try to see this from my perspective.  How am I suppose to know
that Google is treating messages from this IP poorly?

The Google Postmaster tool is a joke for me.  Apparently you have to have
10's of millions of messages coming from the server for Google Postmaster
to report anything.  I've never had one ounce of anything helpful from
Google's Postmaster tools, the only thing I ever get is "No data to display
at this time. Please come back later. Postmaster Tools requires that your
domain satisfies certain conditions before data is visible for this chart"
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Re: [mailop] [E] Contact Google Postmaster

2024-01-26 Thread John Levine via mailop
It appears that Scott Mutter via mailop  said:
>But as it stands now, it's only when our users notify us that their
>messages are being sent to their Gmail spambox do I realize there's an
>issue.  There's no rejection or anything from Google's acceptance of the
>message to indicate that there is any problem.

That's not a bug, you know.

>You have to try to see this from my perspective.  How am I suppose to know
>that Google is treating messages from this IP poorly?

Why do think it has anything to do with your IP?  Do you send mail from
other IPs with the same DKIM and SPF domain?

AS people have been hinting, the reason your mail is going into the
spam folder is most likely that the recipients have been marking it as
spam or otherwise treating it as mail they don't want. Google's mail
sorting depends mostly on their own internal data.

R's,
John
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Re: [mailop] [E] Contact Google Postmaster

2024-01-26 Thread Opti Pub via mailop
> The Google Postmaster tool is a joke for me.  Apparently you have to have
10's of millions of messages coming from the server for Google Postmaster
to report anything.

You don’t have to have that much volume for data… this behavior is typical
of GMT if your domain rep is very low (IE bad/dark red) — they will stop
giving you any data at all, bc spammers with data are better spammers :)

If GMT isn’t giving you data that’s a pretty bad sign tbh. And if I had to
guess you prob have list hygiene issues or acquisition issues.

I’d follow Als advice AFTER you are sure you have everything in line. But
be nice ;)

GL



On Fri, Jan 26, 2024 at 3:51 PM John Levine via mailop 
wrote:

> It appears that Scott Mutter via mailop  said:
> >But as it stands now, it's only when our users notify us that their
> >messages are being sent to their Gmail spambox do I realize there's an
> >issue.  There's no rejection or anything from Google's acceptance of the
> >message to indicate that there is any problem.
>
> That's not a bug, you know.
>
> >You have to try to see this from my perspective.  How am I suppose to know
> >that Google is treating messages from this IP poorly?
>
> Why do think it has anything to do with your IP?  Do you send mail from
> other IPs with the same DKIM and SPF domain?
>
> AS people have been hinting, the reason your mail is going into the
> spam folder is most likely that the recipients have been marking it as
> spam or otherwise treating it as mail they don't want. Google's mail
> sorting depends mostly on their own internal data.
>
> R's,
> John
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