Re: [mailop] Change at Microsoft on September 4th

[Michael Wise via mailop]

They are constrained by only being able to reply with boilerplate.
You can keep on escalating … or Cc me if things are really still murky, but 
hopefully only if the process itself is busted.
The complaints still need to be kept in the, “Funnel”.

I don’t scale.

Aloha,
Michael.
--
Michael J Wise
Microsoft Corporation| Spam Analysis
"Your Spam Specimen Has Been Processed."
Got the Junk Mail Reporting 
Tool<http://www.microsoft.com/en-us/download/details.aspx?id=18275> ?

From: mailop  On Behalf Of Scot Berggren via mailop
Sent: Tuesday, October 1, 2019 2:57 PM
To: mailop@mailop.org
Subject: Re: [mailop] Change at Microsoft on September 4th

Checking to see if others are still seeing unusual filtering/spam placement 
when mailing to the Microsoft domains.

We have a few clients that appear to still be affected, but wasn’t sure if 
things have improved elsewhere.

Escalated tickets continue to result in the same unhelpful answers.

Thanks,
Scot


From: mailop mailto:mailop-boun...@mailop.org>> On 
Behalf Of Scott Southard via mailop
Sent: Monday, September 23, 2019 10:29 AM
To: Tracey Crawford 
mailto:tracey.crawf...@sparkpost.com>>
Cc: mailop mailto:mailop@mailop.org>>
Subject: Re: [mailop] Change at Microsoft on September 4th

For what it's worth, on our end, today we saw things go back to normal. Not 
sure if things have changed on Microsoft's side, but everything is looking much 
healthier for us.

On Mon, Sep 23, 2019 at 7:57 AM Tracey Crawford via mailop 
mailto:mailop@mailop.org>> wrote:
We are seeing this issue here as well for many clients.  Submitting a ticket 
and replying back and forth has not really helped.  I have explained that there 
was no visible change in the senders' practices and that literally the SNDS 
went from green to red in one day.  The response I have received is "As 
previously stated, your IP(s) do not qualify for mitigation at this time ... At 
this point, I would suggest that you review and comply with Outlook.com's 
technical standards. This information can be found at 
https://postmaster.live.com/pm/postmaster.aspx<https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpostmaster.live.com%2Fpm%2Fpostmaster.aspx&data=02%7C01%7Cmichael.wise%40microsoft.com%7C757075b8a3104341bb2208d746bad94f%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637055640634061868&sdata=j%2Bpnx%2FbgSLA8oPC9T3hOk63kLc2oI2wL9Mr5k9u0FkQ%3D&reserved=0>.
  We regret that we are unable to provide any additional information or 
assistance at this time."
It is quite difficult to identify the issue when there has been no change in 
their sending practices and I am getting the same response for all of the 
clients.

Tracey Crawford

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Re: [mailop] Change at Microsoft on September 4th

[Scot Berggren via mailop]

Checking to see if others are still seeing unusual filtering/spam placement 
when mailing to the Microsoft domains.

We have a few clients that appear to still be affected, but wasn’t sure if 
things have improved elsewhere.

Escalated tickets continue to result in the same unhelpful answers.

Thanks,
Scot


From: mailop  On Behalf Of Scott Southard via mailop
Sent: Monday, September 23, 2019 10:29 AM
To: Tracey Crawford 
Cc: mailop 
Subject: Re: [mailop] Change at Microsoft on September 4th

For what it's worth, on our end, today we saw things go back to normal. Not 
sure if things have changed on Microsoft's side, but everything is looking much 
healthier for us.

On Mon, Sep 23, 2019 at 7:57 AM Tracey Crawford via mailop 
mailto:mailop@mailop.org>> wrote:
We are seeing this issue here as well for many clients.  Submitting a ticket 
and replying back and forth has not really helped.  I have explained that there 
was no visible change in the senders' practices and that literally the SNDS 
went from green to red in one day.  The response I have received is "As 
previously stated, your IP(s) do not qualify for mitigation at this time ... At 
this point, I would suggest that you review and comply with Outlook.com's 
technical standards. This information can be found at 
https://postmaster.live.com/pm/postmaster.aspx.  We regret that we are unable 
to provide any additional information or assistance at this time."
It is quite difficult to identify the issue when there has been no change in 
their sending practices and I am getting the same response for all of the 
clients.

Tracey Crawford

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Re: [mailop] Change at Microsoft on September 4th

[Scott Southard via mailop]

For what it's worth, on our end, today we saw things go back to normal. Not
sure if things have changed on Microsoft's side, but everything is looking
much healthier for us.

On Mon, Sep 23, 2019 at 7:57 AM Tracey Crawford via mailop <
mailop@mailop.org> wrote:

> We are seeing this issue here as well for many clients.  Submitting a
> ticket and replying back and forth has not really helped.  I have explained
> that there was no visible change in the senders' practices and that
> literally the SNDS went from green to red in one day.  The response I have
> received is "As previously stated, your IP(s) do not qualify for mitigation
> at this time ... At this point, I would suggest that you review and comply
> with Outlook.com's technical standards. This information can be found at
> https://postmaster.live.com/pm/postmaster.aspx.  We regret that we are
> unable to provide any additional information or assistance at this time."
> It is quite difficult to identify the issue when there has been no change
> in their sending practices and I am getting the same response for all of
> the clients.
>
> Tracey Crawford
>
>
>
>
> On Sun, Sep 22, 2019 at 12:02 PM  wrote:
>
>> Send mailop mailing list submissions to
>> mailop@mailop.org
>>
>> To subscribe or unsubscribe via the World Wide Web, visit
>> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
>> or, via email, send a message with subject or body 'help' to
>> mailop-requ...@mailop.org
>>
>> You can reach the person managing the list at
>> mailop-ow...@mailop.org
>>
>> When replying, please edit your Subject line so it is more specific
>> than "Re: Contents of mailop digest..."
>>
>>
>> Today's Topics:
>>
>>1. Re: Change at Microsoft on September 4th (Kevin A. McGrail)
>>
>>
>> --------------------------
>>
>> Message: 1
>> Date: Sun, 22 Sep 2019 11:59:50 -0400
>> From: "Kevin A. McGrail" 
>> To: John Stephenson , Michael Wise
>> 
>> Cc: "mailop@mailop.org" 
>> Subject: Re: [mailop] Change at Microsoft on September 4th
>> Message-ID: <6658531f-8645-d366-ba7e-90c741e6e...@pccc.com>
>> Content-Type: text/plain; charset="utf-8"
>>
>> Michael,
>>
>> [thanks for your helpful post!]
>>
>> Anytime I try and open a ticket, I just get "We're sorry, but something
>> went wrong on our end. Please try again later"
>>
>> http://go.microsoft.com/fwlink/?LinkID=614866
>>
>> https://support.microsoft.com/en-us/supportrequestform/ doesn't work any
>> more.
>>
>> I was also given
>>
>> https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3
>> and that seems to link to the same form with the same error.
>>
>> This change in September really is quite bad.  Luckily it is only
>> hitting the freemail (msn/live/hotmail/outlook) but I have to imagine if
>> it is hitting my firm, the false positive rate must be astronomical but
>> impossible to measure because they are just blocking IPs.
>>
>> Regards,
>> KAM
>>
>> On 9/12/2019 7:15 PM, John Stephenson via mailop wrote:
>> > I'm seeing it as well.  I'm seeing it manifest in a significant rise
>> > in temp fails for some clients who haven't had any significant volume
>> > or reputation changes and I'm seeing the Green/Yellow/Red status in
>> > SNDS fluctuate significantly as well, along with inbox placement.
>> >
>> > Good luck out there!
>> >
>> > J
>> >
>> > On Thu, Sep 12, 2019 at 3:23 PM Michael Wise via mailop
>> > mailto:mailop@mailop.org>> wrote:
>> >
>> >
>> >
>> > I’m not in a position to comment …
>> >
>> >
>> >
>> > If anyone is still seeing issues, I’d strongly suggest opening a
>> > ticket:
>> >
>> >
>> >
>> >   http://go.microsoft.com/fwlink/?LinkID=614866
>> >
>> >   (Max CIDR range is a /24; if you have more, break
>> > them up. Sorry, it’s a requirement currently)
>> >
>> >
>> >
>> > More general information can be found here:
>> >
>> >
>> >
>> > https://sendersupport.olc.protection.outlook.com/pm/
>> >
>> >
>> >
>&

Re: [mailop] Change at Microsoft on September 4th

[Tracey Crawford via mailop]

We are seeing this issue here as well for many clients.  Submitting a
ticket and replying back and forth has not really helped.  I have explained
that there was no visible change in the senders' practices and that
literally the SNDS went from green to red in one day.  The response I have
received is "As previously stated, your IP(s) do not qualify for mitigation
at this time ... At this point, I would suggest that you review and comply
with Outlook.com's technical standards. This information can be found at
https://postmaster.live.com/pm/postmaster.aspx.  We regret that we are
unable to provide any additional information or assistance at this time."
It is quite difficult to identify the issue when there has been no change
in their sending practices and I am getting the same response for all of
the clients.

Tracey Crawford




On Sun, Sep 22, 2019 at 12:02 PM  wrote:

> Send mailop mailing list submissions to
> mailop@mailop.org
>
> To subscribe or unsubscribe via the World Wide Web, visit
> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
> or, via email, send a message with subject or body 'help' to
> mailop-requ...@mailop.org
>
> You can reach the person managing the list at
> mailop-ow...@mailop.org
>
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of mailop digest..."
>
>
> Today's Topics:
>
>1. Re: Change at Microsoft on September 4th (Kevin A. McGrail)
>
>
> --
>
> Message: 1
> Date: Sun, 22 Sep 2019 11:59:50 -0400
> From: "Kevin A. McGrail" 
> To: John Stephenson , Michael Wise
> 
> Cc: "mailop@mailop.org" 
> Subject: Re: [mailop] Change at Microsoft on September 4th
> Message-ID: <6658531f-8645-d366-ba7e-90c741e6e...@pccc.com>
> Content-Type: text/plain; charset="utf-8"
>
> Michael,
>
> [thanks for your helpful post!]
>
> Anytime I try and open a ticket, I just get "We're sorry, but something
> went wrong on our end. Please try again later"
>
> http://go.microsoft.com/fwlink/?LinkID=614866
>
> https://support.microsoft.com/en-us/supportrequestform/ doesn't work any
> more.
>
> I was also given
>
> https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3
> and that seems to link to the same form with the same error.
>
> This change in September really is quite bad.  Luckily it is only
> hitting the freemail (msn/live/hotmail/outlook) but I have to imagine if
> it is hitting my firm, the false positive rate must be astronomical but
> impossible to measure because they are just blocking IPs.
>
> Regards,
> KAM
>
> On 9/12/2019 7:15 PM, John Stephenson via mailop wrote:
> > I'm seeing it as well.  I'm seeing it manifest in a significant rise
> > in temp fails for some clients who haven't had any significant volume
> > or reputation changes and I'm seeing the Green/Yellow/Red status in
> > SNDS fluctuate significantly as well, along with inbox placement.
> >
> > Good luck out there!
> >
> > J
> >
> > On Thu, Sep 12, 2019 at 3:23 PM Michael Wise via mailop
> > mailto:mailop@mailop.org>> wrote:
> >
> >
> >
> > I’m not in a position to comment …
> >
> >
> >
> > If anyone is still seeing issues, I’d strongly suggest opening a
> > ticket:
> >
> >
> >
> >   http://go.microsoft.com/fwlink/?LinkID=614866
> >
> >   (Max CIDR range is a /24; if you have more, break
> > them up. Sorry, it’s a requirement currently)
> >
> >
> >
> > More general information can be found here:
> >
> >
> >
> > https://sendersupport.olc.protection.outlook.com/pm/
> >
> >
> >
> > You should get a response from the Robot more or less immediately.
> > If you don’t get either the first response, or a Mitigation
> > decision, within 24 hours, I’d suggest opening another ticket just
> > in case.
> >
> > After that robot Mitigation decision, if there are still issues,
> > please reply to the decision email, and state your case.
> > You will then be talking to a real human (won’t be me, sorry).
> >
> > I am not in a position to bypass the Suppport Funnel process
> > described above; I don’t scale.
> >
> > If for some reason the process is not working currently, I may be
> > able to bring issues to the attention 

Re: [mailop] Change at Microsoft on September 4th

[Kevin A. McGrail via mailop]

Michael,

[thanks for your helpful post!]

Anytime I try and open a ticket, I just get "We're sorry, but something
went wrong on our end. Please try again later"

http://go.microsoft.com/fwlink/?LinkID=614866

https://support.microsoft.com/en-us/supportrequestform/ doesn't work any
more.

I was also given
https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3
and that seems to link to the same form with the same error.

This change in September really is quite bad.  Luckily it is only
hitting the freemail (msn/live/hotmail/outlook) but I have to imagine if
it is hitting my firm, the false positive rate must be astronomical but
impossible to measure because they are just blocking IPs.

Regards,
KAM

On 9/12/2019 7:15 PM, John Stephenson via mailop wrote:
> I'm seeing it as well.  I'm seeing it manifest in a significant rise
> in temp fails for some clients who haven't had any significant volume
> or reputation changes and I'm seeing the Green/Yellow/Red status in
> SNDS fluctuate significantly as well, along with inbox placement.
>
> Good luck out there!
>
> J
>
> On Thu, Sep 12, 2019 at 3:23 PM Michael Wise via mailop
> mailto:mailop@mailop.org>> wrote:
>
>  
>
> I’m not in a position to comment …
>
>  
>
> If anyone is still seeing issues, I’d strongly suggest opening a
> ticket:
>
>  
>
>   http://go.microsoft.com/fwlink/?LinkID=614866
>
>   (Max CIDR range is a /24; if you have more, break
> them up. Sorry, it’s a requirement currently)
>
>  
>
> More general information can be found here:
>
>  
>
> https://sendersupport.olc.protection.outlook.com/pm/
>
>  
>
> You should get a response from the Robot more or less immediately.
> If you don’t get either the first response, or a Mitigation
> decision, within 24 hours, I’d suggest opening another ticket just
> in case.
>
> After that robot Mitigation decision, if there are still issues,
> please reply to the decision email, and state your case.
> You will then be talking to a real human (won’t be me, sorry).
>
> I am not in a position to bypass the Suppport Funnel process
> described above; I don’t scale.
>
> If for some reason the process is not working currently, I may be
> able to bring issues to the attention of others, but cannot make
> promises on their behalf.
>
> As for the Abuse@ issues John is seeing, I’m poking around finding
> who best to address that.
>
>  
>
> Aloha,
>
> Michael.
>
> -- 
>
> *Michael J Wise*
> MicrosoftCorporation| Spam Analysis
>
> "Your Spam Specimen Has Been Processed."
>
> Got the Junk Mail Reporting Tool
> ?
>
>  
>
> *From:* mailop  > *On Behalf Of *Caitlin Brodie
> via mailop
> *Sent:* Thursday, September 12, 2019 2:05 PM
> *To:* mailop@mailop.org 
> *Subject:* [mailop] Change at Microsoft on September 4th
>
>  
>
> Hey Mailop,
>
>  
>
> It sounds like a lot of senders saw issues with Microsoft on
> September 4th, and open rates dropped but then recovered the next day.
>
>  
>
> We also saw issues starting on September 4th, but our IPs'
> reputation in SNDS hasn't recovered yet, and neither has our open
> rate to Microsoft domains. 
>
>  
>
> Has anyone else continued to see deliverability issues to
> Microsoft domains after September 4th? We're trying to gauge
> whether this is related to those more widespread problems or not.
>
>  
>
> Thank you!
>
> ___
> mailop mailing list
> mailop@mailop.org 
> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
>
>
> ___
> mailop mailing list
> mailop@mailop.org
> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
-- 
*Kevin A. McGrail*
CEO Emeritus

Peregrine Computer Consultants Corporation
10311 Cascade Lane
Fairfax, VA 22032

http://www.pccc.com/

703-359-9700 / 800-823-8402 (Toll-Free)
703-798-0171 (wireless)
kmcgr...@pccc.com 

https://www.linkedin.com/in/kmcgrail

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Re: [mailop] Change at Microsoft on September 4th (John Stephenson)

[Tracey Crawford via mailop]

I am seeing this as well with several of our clients.  I saw the change
from green to red around Aug 26 and around Sep 4.  I have been submitting
tickets requesting mitigation and have been denied on all.  I am still
trying to mitigate.

Tracey Crawford


On Fri, Sep 13, 2019 at 7:02 AM  wrote:

> Send mailop mailing list submissions to
> mailop@mailop.org
>
> To subscribe or unsubscribe via the World Wide Web, visit
> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
> or, via email, send a message with subject or body 'help' to
> mailop-requ...@mailop.org
>
> You can reach the person managing the list at
> mailop-ow...@mailop.org
>
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of mailop digest..."
>
>
> Today's Topics:
>
>1. Re: Change at Microsoft on September 4th (John Stephenson)
>2. Re: [ext]  Change at Microsoft on September 4th (Ralf Hildebrandt)
>
>
> --
>
> Message: 1
> Date: Thu, 12 Sep 2019 16:15:17 -0700
> From: John Stephenson 
> To: Michael Wise 
> Cc: "mailop@mailop.org" 
> Subject: Re: [mailop] Change at Microsoft on September 4th
> Message-ID:
> <
> cal7cj7qlyrnasmmvyrgykcs6gy4xhxlvue0f4jk+c8qhqzu...@mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> I'm seeing it as well.  I'm seeing it manifest in a significant rise in
> temp fails for some clients who haven't had any significant volume or
> reputation changes and I'm seeing the Green/Yellow/Red status in SNDS
> fluctuate significantly as well, along with inbox placement.
>
> Good luck out there!
>
> J
>
> On Thu, Sep 12, 2019 at 3:23 PM Michael Wise via mailop  >
> wrote:
>
> >
> >
> > I’m not in a position to comment …
> >
> >
> >
> > If anyone is still seeing issues, I’d strongly suggest opening a ticket:
> >
> >
> >
> >   http://go.microsoft.com/fwlink/?LinkID=614866
> >
> >   (Max CIDR range is a /24; if you have more, break them up.
> > Sorry, it’s a requirement currently)
> >
> >
> >
> > More general information can be found here:
> >
> >
> >
> > https://sendersupport.olc.protection.outlook.com/pm/
> >
> >
> >
> > You should get a response from the Robot more or less immediately.
> > If you don’t get either the first response, or a Mitigation decision,
> > within 24 hours, I’d suggest opening another ticket just in case.
> >
> > After that robot Mitigation decision, if there are still issues, please
> > reply to the decision email, and state your case.
> > You will then be talking to a real human (won’t be me, sorry).
> >
> > I am not in a position to bypass the Suppport Funnel process described
> > above; I don’t scale.
> >
> > If for some reason the process is not working currently, I may be able to
> > bring issues to the attention of others, but cannot make promises on
> their
> > behalf.
> >
> > As for the Abuse@ issues John is seeing, I’m poking around finding who
> > best to address that.
> >
> >
> >
> > Aloha,
> >
> > Michael.
> >
> > --
> >
> > *Michael J Wise*
> > Microsoft Corporation| Spam Analysis
> >
> > "Your Spam Specimen Has Been Processed."
> >
> > Got the Junk Mail Reporting Tool
> > <http://www.microsoft.com/en-us/download/details.aspx?id=18275> ?
> >
> >
> >
> > *From:* mailop  *On Behalf Of *Caitlin Brodie
> > via mailop
> > *Sent:* Thursday, September 12, 2019 2:05 PM
> > *To:* mailop@mailop.org
> > *Subject:* [mailop] Change at Microsoft on September 4th
> >
> >
> >
> > Hey Mailop,
> >
> >
> >
> > It sounds like a lot of senders saw issues with Microsoft on September
> > 4th, and open rates dropped but then recovered the next day.
> >
> >
> >
> > We also saw issues starting on September 4th, but our IPs' reputation in
> > SNDS hasn't recovered yet, and neither has our open rate to Microsoft
> > domains.
> >
> >
> >
> > Has anyone else continued to see deliverability issues to Microsoft
> > domains after September 4th? We're trying to gauge whether this is
> related
> > to those more widespread problems or not.
> >
> >
> >
> > Thank you!
> > ___
> > mailop mailing

Re: [mailop] Change at Microsoft on September 4th

[John Stephenson via mailop]

I'm seeing it as well.  I'm seeing it manifest in a significant rise in
temp fails for some clients who haven't had any significant volume or
reputation changes and I'm seeing the Green/Yellow/Red status in SNDS
fluctuate significantly as well, along with inbox placement.

Good luck out there!

J

On Thu, Sep 12, 2019 at 3:23 PM Michael Wise via mailop 
wrote:

>
>
> I’m not in a position to comment …
>
>
>
> If anyone is still seeing issues, I’d strongly suggest opening a ticket:
>
>
>
>   http://go.microsoft.com/fwlink/?LinkID=614866
>
>   (Max CIDR range is a /24; if you have more, break them up.
> Sorry, it’s a requirement currently)
>
>
>
> More general information can be found here:
>
>
>
> https://sendersupport.olc.protection.outlook.com/pm/
>
>
>
> You should get a response from the Robot more or less immediately.
> If you don’t get either the first response, or a Mitigation decision,
> within 24 hours, I’d suggest opening another ticket just in case.
>
> After that robot Mitigation decision, if there are still issues, please
> reply to the decision email, and state your case.
> You will then be talking to a real human (won’t be me, sorry).
>
> I am not in a position to bypass the Suppport Funnel process described
> above; I don’t scale.
>
> If for some reason the process is not working currently, I may be able to
> bring issues to the attention of others, but cannot make promises on their
> behalf.
>
> As for the Abuse@ issues John is seeing, I’m poking around finding who
> best to address that.
>
>
>
> Aloha,
>
> Michael.
>
> --
>
> *Michael J Wise*
> Microsoft Corporation| Spam Analysis
>
> "Your Spam Specimen Has Been Processed."
>
> Got the Junk Mail Reporting Tool
>  ?
>
>
>
> *From:* mailop  *On Behalf Of *Caitlin Brodie
> via mailop
> *Sent:* Thursday, September 12, 2019 2:05 PM
> *To:* mailop@mailop.org
> *Subject:* [mailop] Change at Microsoft on September 4th
>
>
>
> Hey Mailop,
>
>
>
> It sounds like a lot of senders saw issues with Microsoft on September
> 4th, and open rates dropped but then recovered the next day.
>
>
>
> We also saw issues starting on September 4th, but our IPs' reputation in
> SNDS hasn't recovered yet, and neither has our open rate to Microsoft
> domains.
>
>
>
> Has anyone else continued to see deliverability issues to Microsoft
> domains after September 4th? We're trying to gauge whether this is related
> to those more widespread problems or not.
>
>
>
> Thank you!
> ___
> mailop mailing list
> mailop@mailop.org
> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
>
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Re: [mailop] Change at Microsoft on September 4th

[Michael Wise via mailop]

I’m not in a position to comment …

If anyone is still seeing issues, I’d strongly suggest opening a ticket:

  http://go.microsoft.com/fwlink/?LinkID=614866
  (Max CIDR range is a /24; if you have more, break them up. Sorry, 
it’s a requirement currently)

More general information can be found here:

https://sendersupport.olc.protection.outlook.com/pm/

You should get a response from the Robot more or less immediately.
If you don’t get either the first response, or a Mitigation decision, within 24 
hours, I’d suggest opening another ticket just in case.
After that robot Mitigation decision, if there are still issues, please reply 
to the decision email, and state your case.
You will then be talking to a real human (won’t be me, sorry).
I am not in a position to bypass the Suppport Funnel process described above; I 
don’t scale.
If for some reason the process is not working currently, I may be able to bring 
issues to the attention of others, but cannot make promises on their behalf.
As for the Abuse@ issues John is seeing, I’m poking around finding who best to 
address that.

Aloha,
Michael.
--
Michael J Wise
Microsoft Corporation| Spam Analysis
"Your Spam Specimen Has Been Processed."
Got the Junk Mail Reporting 
Tool ?

From: mailop  On Behalf Of Caitlin Brodie via mailop
Sent: Thursday, September 12, 2019 2:05 PM
To: mailop@mailop.org
Subject: [mailop] Change at Microsoft on September 4th

Hey Mailop,

It sounds like a lot of senders saw issues with Microsoft on September 4th, and 
open rates dropped but then recovered the next day.

We also saw issues starting on September 4th, but our IPs' reputation in SNDS 
hasn't recovered yet, and neither has our open rate to Microsoft domains.

Has anyone else continued to see deliverability issues to Microsoft domains 
after September 4th? We're trying to gauge whether this is related to those 
more widespread problems or not.

Thank you!
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Re: [mailop] Change at Microsoft on September 4th

[John Levine via mailop]

In article  
you write:
>Yes, I think we're seeing a higher than usual number of Microsoft
>deliverability issues since then. It's so up and down throughout the
>year, though. So I'm not entirely sure that I have the firmest idea of
>whether or not a new global phenomenon is upon us.

Many (all?) of my reports to ab...@microsoft.com are currently
bouncing back with an error that suggests that the inbox is full.


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Re: [mailop] Change at Microsoft on September 4th

[Al Iverson via mailop]

Yes, I think we're seeing a higher than usual number of Microsoft
deliverability issues since then. It's so up and down throughout the
year, though. So I'm not entirely sure that I have the firmest idea of
whether or not a new global phenomenon is upon us.

On Thu, Sep 12, 2019 at 4:10 PM Caitlin Brodie via mailop
 wrote:
>
> Hey Mailop,
>
> It sounds like a lot of senders saw issues with Microsoft on September 4th, 
> and open rates dropped but then recovered the next day.
>
> We also saw issues starting on September 4th, but our IPs' reputation in SNDS 
> hasn't recovered yet, and neither has our open rate to Microsoft domains.
>
> Has anyone else continued to see deliverability issues to Microsoft domains 
> after September 4th? We're trying to gauge whether this is related to those 
> more widespread problems or not.
>
> Thank you!
> ___
> mailop mailing list
> mailop@mailop.org
> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop



-- 
al iverson // wombatmail // chicago
http://www.aliverson.com
http://www.spamresource.com

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