Re: [mailop] OVH contact required - 54.38.34.203 - vps-28239cc9.vps.ovh.net
Cher M CARON > Sorry but I represent OVH email team (not abuse), I have no power and > visibility on stuff out our email offer perimeter. This is understood. > As I say in private, the abuse form https://www.ovh.com/abuse/#!/ permit to > report spam problems. It ensure to abuse team enough information to check and > block. If a ticket system does not allow email input with similar outcomes it has to be considered as broken. I had one that did (Request Tracker v2.x) at a former workplace ever since September 11, 2001 (but I disclaim responsibility for the follow-up effects later that day), and I was late to the game when I installed it then. > Moreover you will receive a ticket number and a notification when it’s close. This should be possible irrespective of whether tickets are opened by webform, email, phoning in, or other channels I didn't even think to mention yet. > To be honest I follow the Dima case but not your case. If I start to handle > abuse cases out of normal process it will be the mess… It is true. However, OVH appears to have somewhat of a systemic problem, and any amount of Mailop'ers writing to you or to Romain does not solve that. The normal process needs to be improved quite a bit. Amicalement, -- Atro Tossavainen, Founder, Partner Koli-Lõks OÜ (reg. no. 12815457, VAT ID EE101811635) Tallinn, Estonia tel. +372-5883-4269, http://www.koliloks.eu/ ___ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
Re: [mailop] OVH contact required - 54.38.34.203 - vps-28239cc9.vps.ovh.net
Hello Hans-Martin, Sorry but I represent OVH email team (not abuse), I have no power and visibility on stuff out our email offer perimeter. As I say in private, the abuse form https://www.ovh.com/abuse/#!/ permit to report spam problems. It ensure to abuse team enough information to check and block. Moreover you will receive a ticket number and a notification when it’s close. To be honest I follow the Dima case but not your case. If I start to handle abuse cases out of normal process it will be the mess… I ask abuse this morning and any report have been done for the IPs you mention. Regards, Pierre-Edouard Caron Devops Email team OVHCloud De : mailop De la part de Hans-Martin Mosner via mailop Envoyé : lundi 20 juin 2022 07:35 À : mailop@mailop.org Objet : Re: [mailop] OVH contact required - 54.38.34.203 - vps-28239cc9.vps.ovh.net Am 15.06.22 um 10:40 schrieb Pierre-Edouard Caron via mailop: I’m not aware about their process but I know that they wait multiples reports before to block. They are improving the pipeline to give more notifications that the report have been handle. I've reported a list of a few dozen IPs at OVH that are clearly used by one snowshoe spammer to Pierre-Edouard and to abuse@OVH, but to no effect. Apparently "improving the pipeline" does not involve "working on the issues", maybe "deciding on a color scheme for abuse reporting web form" is eating up all of the committe meeting time? :-) Cheers, Hans-Martin ___ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
Re: [mailop] OVH contact required - 54.38.34.203 - vps-28239cc9.vps.ovh.net
Am 20.06.22 um 20:25 schrieb Hans-Martin Mosner via mailop: Am 20.06.22 um 07:35 schrieb Hans-Martin Mosner via mailop: I've reported a list of a few dozen IPs at OVH that are clearly used by one snowshoe spammer to Pierre-Edouard and to abuse@OVH, but to no effect. Today I see an effect, very nice. All of those (including the ones that I didn't report yet because I only saw them later) are gone. Thumbs up! Spoke too early. Looks like the spammer just removed recipients from their list whose host isn't reachable (because they are in our IP block list). Still sending to other recipients, though, so apparently not terminated by OVH. So thumbs down again. And sorry for self-responses, I'll stop now. Cheers, Hans-Martin ___ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
Re: [mailop] OVH contact required - 54.38.34.203 - vps-28239cc9.vps.ovh.net
Am 20.06.22 um 07:35 schrieb Hans-Martin Mosner via mailop: I've reported a list of a few dozen IPs at OVH that are clearly used by one snowshoe spammer to Pierre-Edouard and to abuse@OVH, but to no effect. Today I see an effect, very nice. All of those (including the ones that I didn't report yet because I only saw them later) are gone. Thumbs up! There are some more to go, though :-) Cheers, Hans-Martin ___ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
Re: [mailop] OVH contact required - 54.38.34.203 - vps-28239cc9.vps.ovh.net
Am 15.06.22 um 10:40 schrieb Pierre-Edouard Caron via mailop: I’m not aware about their process but I know that they wait multiples reports before to block. They are improving the pipeline to give more notifications that the report have been handle. I've reported a list of a few dozen IPs at OVH that are clearly used by one snowshoe spammer to Pierre-Edouard and to abuse@OVH, but to no effect. Apparently "improving the pipeline" does not involve "working on the issues", maybe "deciding on a color scheme for abuse reporting web form" is eating up all of the committe meeting time? :-) Cheers, Hans-Martin ___ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
Re: [mailop] OVH contact required - 54.38.34.203 - vps-28239cc9.vps.ovh.net
Yes, in general, despite comments to this mailing list, OVH responses to spam/threats from their IP space is sorely lacking, still to this date. Still seeing incredible volumes of compromised servers, snowshoe spammers, phishing attacks and C servers with very slow take downs. On 2022-06-15 01:40, Pierre-Edouard Caron via mailop wrote: Hello, I transfer the request directly to our abuse team (as It concern virtual server and not OVH email offer I have no power). I’m not aware about their process but I know that they wait multiples reports before to block. They are improving the pipeline to give more notifications that the report have been handle. I hope it will help you. Regards, Pierre-Edouard Caron Devops Email Team OVHCloud *De :* mailop *De la part de* Romain via mailop *Envoyé :* lundi 13 juin 2022 13:34 *À :* Dima Gomonyk *Cc :* mailop *Objet :* Re: [mailop] OVH contact required - 54.38.34.203 - vps-28239cc9.vps.ovh.net Did you tried https://www.ovh.com/abuse/#!/ <https://www.ovh.com/abuse/#!/> ? Le lun. 13 juin 2022 à 13:31, Dima Gomonyk via mailop <mailto:mailop@mailop.org>> a écrit : A VPS on 54.38.34.203 IP - vps-28239cc9.vps.ovh.net <http://vps-28239cc9.vps.ovh.net> host is doing something stupid and quite bad - spoofing a bunch of domains, including some I'm overseeing. abuse@, postmaster@, hostmaster@ addresses of the OVH are not responding over the last two weeks. Would be grateful for a contact, or ping me directly if you're from OVH. -- *Dima Gomonyk* /Email Deliverability Specialist, SMTP/ This email, its contents and attachments contain information from Ziff Davis, Inc. and/or its affiliates which may be privileged, confidential or otherwise protected from disclosure. The information is intended to be for the addressee(s) only. If you are not an addressee, any disclosure, copy, distribution or use of the contents of this message is prohibited. If you have received this email in error, please notify the sender by reply email and delete the original message and any copies. ___ mailop mailing list mailop@mailop.org <mailto:mailop@mailop.org> https://list.mailop.org/listinfo/mailop <https://list.mailop.org/listinfo/mailop> ___ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop -- "Catch the Magic of Linux..." Michael Peddemors, President/CEO LinuxMagic Inc. Visit us at http://www.linuxmagic.com @linuxmagic A Wizard IT Company - For More Info http://www.wizard.ca "LinuxMagic" a Registered TradeMark of Wizard Tower TechnoServices Ltd. 604-682-0300 Beautiful British Columbia, Canada This email and any electronic data contained are confidential and intended solely for the use of the individual or entity to which they are addressed. Please note that any views or opinions presented in this email are solely those of the author and are not intended to represent those of the company. ___ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
Re: [mailop] OVH contact required - 54.38.34.203 - vps-28239cc9.vps.ovh.net
Hello, I transfer the request directly to our abuse team (as It concern virtual server and not OVH email offer I have no power). I’m not aware about their process but I know that they wait multiples reports before to block. They are improving the pipeline to give more notifications that the report have been handle. I hope it will help you. Regards, Pierre-Edouard Caron Devops Email Team OVHCloud De : mailop De la part de Romain via mailop Envoyé : lundi 13 juin 2022 13:34 À : Dima Gomonyk Cc : mailop Objet : Re: [mailop] OVH contact required - 54.38.34.203 - vps-28239cc9.vps.ovh.net Did you tried https://www.ovh.com/abuse/#!/ ? Le lun. 13 juin 2022 à 13:31, Dima Gomonyk via mailop mailto:mailop@mailop.org>> a écrit : A VPS on 54.38.34.203 IP - vps-28239cc9.vps.ovh.net<http://vps-28239cc9.vps.ovh.net> host is doing something stupid and quite bad - spoofing a bunch of domains, including some I'm overseeing. abuse@, postmaster@, hostmaster@ addresses of the OVH are not responding over the last two weeks. Would be grateful for a contact, or ping me directly if you're from OVH. -- Dima Gomonyk Email Deliverability Specialist, SMTP This email, its contents and attachments contain information from Ziff Davis, Inc. and/or its affiliates which may be privileged, confidential or otherwise protected from disclosure. The information is intended to be for the addressee(s) only. If you are not an addressee, any disclosure, copy, distribution or use of the contents of this message is prohibited. If you have received this email in error, please notify the sender by reply email and delete the original message and any copies. ___ mailop mailing list mailop@mailop.org<mailto:mailop@mailop.org> https://list.mailop.org/listinfo/mailop ___ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
Re: [mailop] OVH contact required - 54.38.34.203 - vps-28239cc9.vps.ovh.net
Did you tried https://www.ovh.com/abuse/#!/ ? Le lun. 13 juin 2022 à 13:31, Dima Gomonyk via mailop a écrit : > A VPS on 54.38.34.203 IP - vps-28239cc9.vps.ovh.net host is doing > something stupid and quite bad - spoofing a bunch of domains, including > some I'm overseeing. > > abuse@, postmaster@, hostmaster@ addresses of the OVH are not responding > over the last two weeks. Would be grateful for a contact, or ping me > directly if you're from OVH. > -- > *Dima Gomonyk* > > *Email Deliverability Specialist, SMTP * > > > This email, its contents and attachments contain information from Ziff > Davis, Inc. and/or its affiliates which may be privileged, confidential or > otherwise protected from disclosure. The information is intended to be for > the addressee(s) only. If you are not an addressee, any disclosure, copy, > distribution or use of the contents of this message is prohibited. If you > have received this email in error, please notify the sender by reply email > and delete the original message and any copies. > ___ > mailop mailing list > mailop@mailop.org > https://list.mailop.org/listinfo/mailop > ___ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
