The New Museum Of Contemporary Art seeks an experienced DBA to maintain and
develop the museum database systems. The DBA will provide leadership and
strategic planning for current and future database systems, manage the
membership database, ticketing database, maintain the integrity and reliability
of data, train staff on best practices, research and improve current practices,
and provide reports on museum visitation trends, revenue streams.
Working hours will be 40 hours/week, 10:00 - 6:00 p.m., Monday through Friday,
(flexible schedule a possibility) The position reports to the Information
Technology Manager.
RESPONSIBILITIES
. Administer and maintain the entire operation of the Blackbaud's
Raiser's Edge system and Vista by Ticketmaster include but not limited to data
integrity and user security, creation and maintenance of codes and system
tables, and records clean-up and de-duplication.
. Continually assess, implement, improve and the short-term and long-term
data connectivity, integration, workflow, and access across multiple
departments and databases via ODBC connection and/or manual data import/export
protocols, to accommodate the changing needs and new initiatives of the
institution, while maintaining data continuity for historical analysis.
. Produces and supports the production of standard and custom reports in
Raiser's Edge and Vista via data manipulation. Oversee reporting and detailed
trend analysis of museum visitation, and revenue from Admissions, Public
Programs, Group Tours, Membership sales, Store Sales, Caf? Sales, and Space
Rentals.
. Trouble-shoot database functionality and technical issues for database
users. Liaison with various database/software vendors for database enhancement,
trouble-shooting, and administer and evaluate database upgrade and updates.
. Oversee the business process of membership fulfillment. Maintain ticket
and membership card scanning at the Admissions to streamline member access to
the Museum and for audit control purposes
. Assist Finance, Development, Specials Events, and Visitor Service
Department on audits and troubleshooting accounting discrepancies.
. Provide training to end users. Maintain and update comprehensive
documentations and manuals on proper database usage and data entry procedures.
. Monitor and improve the methods of data collection, overall usability
and data accuracy of databases.
. Research on long-term database improvement strategies and solutions.
Provide recommendations to Management on how to improve database overall
reliability and efficiency for database users.
GENERAL QUALIFICATIONS
. Candidates must have a Bachelor's Degree and/or 3-5 years experience
with working knowledge of relational database architecture, in report
development and database administration integration from a complex database
environment, preferably in a museum setting with accounting, fundraising,
membership, visitors services and retail operation knowledge.
. Highly analytical with strong decision-making ability. Ability to
handle confidential materials with discretion. Proven project and process
management experience. Detail oriented, organized, and work successfully under
pressure, with an ability to meet deadlines and adapt to changing priorities.
. Capability to master new software applications and database
technologies. Strong aptitude for diagnosing end user problems, identifying and
implementing solutions.
. Provide timely response to requests for information, service, and
assistance. Ability to effectively communicate with users of diverse
backgrounds and skills levels. Proven ability to work independently as well as
collaboratively on a team.
TECHNICAL QUALIFICATIONS
. In-depth Knowledge of the MS-SQL and the ms-stack a must.
. Experience with Blackbaud Raiser's Edge, Experience with Ticketmaster
Vista, Counterpoint, Sage MIP, highly desirable.
. Experience with .NET development a plus.
. Experience with MySQL a plus.
Please send resume and cover letter to itjobs at newmuseum.org
