Re: [MCN-L] Collections Database Remote Access Policies

[Heck, James]

We do allow remote access but not through a Terminal server but traditional
VPN.  However all VPN access is secured through 2 Factor Authentication
reducing the risk of compromised credentials being an issue.  However since
we are still using TMS which doesn't have a web client even the remote PC
needs to have had the thick application installed on it, thus reducing the
potential risk a bit as well.  Mainly since someone would have installed
the application and known the configurations settings for our TMS
environment.

James


--
James J. Heck
Director of Technology
james_h...@moma.org
Single number reach: +1 212 708 9554
Trying to schedule a meeting with me?  Check my availability here

!

On Thu, Feb 23, 2017 at 4:56 PM, Boyce Tankersley <
btank...@chicagobotanic.org> wrote:

> Hi Rob:
>
> The issue we ran into related to an infected computer at home that
> 'shared' with the institutional server when they remotely accessed the
> databases.
>
> Boyce Tankersley
> Chicago Botanic Garden
>
> -Original Message-
> From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
> Rob Morgan
> Sent: Thursday, February 23, 2017 2:18 PM
> To: mcn-l@mcn.edu
> Subject: [MCN-L] Collections Database Remote Access Policies
>
> Hello MCN Listserv,
>
>
>
> Does your institution allow remote access to your collections database?
> For example, can a Curator check your collections database from home via a
> Remote Desktop Connection/Terminal Server, or something similar?
>
>
>
> If so, does your institution have a policy in place regarding remote
> access to your collections database?  If so, can you share it with me?
>
>
>
> FYI, we allow remote access to our collections database.  However, there
> is concern about losing control over who can see sensitive information
> (e.g., values, locations, etc.) when the database is accessed outside the
> museum (e.g., a non-employee could see sensitive data in an employee’s
> home).  Of course, the argument is that staff should be trusted regardless
> of where they’re working.
>
>
>
> Thanks,
>
> Rob Morgan
>
> Collections Database Administrator
>
> The Baltimore Museum of Art
>
>
> P.S.  Sorry for any cross-listing
> ___
> You are currently subscribed to mcn-l, the listserv of the Museum Computer
> Network (http://www.mcn.edu)
>
> To post to this list, send messages to: mcn-l@mcn.edu
>
> To unsubscribe or change mcn-l delivery options visit:
> http://mcn.edu/mailman/listinfo/mcn-l
>
> The MCN-L archives can be found at:
> http://www.mail-archive.com/mcn-l@mcn.edu/
>
___
You are currently subscribed to mcn-l, the listserv of the Museum Computer 
Network (http://www.mcn.edu)

To post to this list, send messages to: mcn-l@mcn.edu

To unsubscribe or change mcn-l delivery options visit:
http://mcn.edu/mailman/listinfo/mcn-l

The MCN-L archives can be found at:
http://www.mail-archive.com/mcn-l@mcn.edu/

Re: [MCN-L] TAM Retail Software

[Dee McConville]

Wonderful!   Thank you Wendy!   Do you integrate with Raisers Edge as well?

Can I set up a conference call with you sometime in the next week and include 
some of our people here at the museum who would like to ask questions?  

Dee



-Original Message-
From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Wendy 
Sporleder
Sent: Tuesday, February 21, 2017 10:01 AM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] TAM Retail Software

Good Morning,
We at the Saint Louis Art Museum also use TAM in our retail shops and at our 
Visitor Services desk (for Membership sales).  The St. Louis Zoo uses the 
ticketing software for their entire operation, as I understand. I would also be 
happy to talk with you.



Wendy Sporleder 
Senior Database Administrator 
Saint Louis Art Museum 
One Fine Arts Drive, Forest Park 
Saint Louis, MO.  63110 
314.655.5318 
wendy.sporle...@slam.org 



  
-Original Message-
From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Bryon 
Thornburgh
Sent: Monday, February 20, 2017 8:21 PM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] TAM Retail Software

Dee,
I would be happy to chat. We use TAM for our shop point of sale so I can't 
speak to their ticketing solution, but I can speak to TAM as a company if you 
are interested.

Sincerely,
Bryon Thornburgh
Director of Technology
720.913.0136
bthornbu...@denverartmuseum.org

Denver Art Museum
100 W. 14th Avenue Parkway
Denver, CO 80204

Visit 
https://na01.safelinks.protection.outlook.com/?url=www.denverartmuseum.org=02%7C01%7Cwendy.sporleder%40slam.org%7C3ffbb8058a6c4f6e295208d45a00495e%7C0514201f7a9845abac8a50bab00516aa%7C0%7C0%7C636232404668911066=Hzh%2Fz9emCjRc4dyvc2YDgLBpzMiJtZl%2BvxNS0q0Btt0%3D=0
 and sign up for our e-mail updates. The Denver Art Museum salutes the citizens 
of metro Denver for helping fund arts, culture and science through their 
support of the Scientific and Cultural Facilities District (SCFD).

-Original Message-
From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Dee 
McConville
Sent: Monday, February 20, 2017 2:12 PM
To: mcn-l@mcn.edu
Subject: [MCN-L] TAM Retail Software

We are considering the purchase of TAM (The Assistant Manager) software for our 
admissions ticketing (including integration with Raisers Edge), group/school 
tour scheduling, and for website purchases of donations/memberships/tickets.   
I would be interested in any feedback I can get from other museums, zoos, 
organizations that are using TAM for any of these areas.   Please let me know 
if I can contact you to discuss your experiences as well.

Thanks!

_
Dee McConville
Dee McConville
Director of Technology
Eiteljorg Museum of American Indians and Western Art
500 West Washington Street
Indianapolis, IN  46204
Direct:  (317) 275-1364
Fax:  (317) 275-1464
Email:  dmcconvi...@eiteljorg.com
Visit our website at:  
https://na01.safelinks.protection.outlook.com/?url=www.eiteljorg.org=02%7C01%7Cwendy.sporleder%40slam.org%7C3ffbb8058a6c4f6e295208d45a00495e%7C0514201f7a9845abac8a50bab00516aa%7C0%7C0%7C636232404668911066=nrBqnq2am%2B%2F1iwgbQjR%2BvS0TvUypLdpAY%2B3IJcHP508%3D=0

[SCFD]
___
You are currently subscribed to mcn-l, the listserv of the Museum Computer 
Network 
(https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mcn.edu=02%7C01%7Cwendy.sporleder%40slam.org%7C3ffbb8058a6c4f6e295208d45a00495e%7C0514201f7a9845abac8a50bab00516aa%7C0%7C0%7C636232404668911066=VtgBqpbN3L2wjhzxrQ7%2FZtyOOsDkOX%2F7qzqMgpShVBs%3D=0)

To post to this list, send messages to: mcn-l@mcn.edu

To unsubscribe or change mcn-l delivery options visit:
https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fmcn.edu%2Fmailman%2Flistinfo%2Fmcn-l=02%7C01%7Cwendy.sporleder%40slam.org%7C3ffbb8058a6c4f6e295208d45a00495e%7C0514201f7a9845abac8a50bab00516aa%7C0%7C0%7C636232404668911066=JmogYvp8YHHm0FuJJS1qYQqE0aacKNVVl24VmvTTdGM%3D=0

The MCN-L archives can be found at:
https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fmcn-l%40mcn.edu%2F=02%7C01%7Cwendy.sporleder%40slam.org%7C3ffbb8058a6c4f6e295208d45a00495e%7C0514201f7a9845abac8a50bab00516aa%7C0%7C0%7C636232404668911066=GQkdHJuSfiPwqJ3mN0JlHTMmvLyXHIXEExlcQWd74KE%3D=0
___
You are currently subscribed to mcn-l, the listserv of the Museum Computer 
Network (http://www.mcn.edu)

To post to this list, send messages to: mcn-l@mcn.edu

To unsubscribe or change mcn-l delivery options visit:
http://mcn.edu/mailman/listinfo/mcn-l

The MCN-L archives can 

Re: [MCN-L] Collections Database Remote Access Policies

[Boyce Tankersley]

Hi Rob:

The issue we ran into related to an infected computer at home that 'shared' 
with the institutional server when they remotely accessed the databases.

Boyce Tankersley
Chicago Botanic Garden

-Original Message-
From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Rob 
Morgan
Sent: Thursday, February 23, 2017 2:18 PM
To: mcn-l@mcn.edu
Subject: [MCN-L] Collections Database Remote Access Policies

Hello MCN Listserv,



Does your institution allow remote access to your collections database?
For example, can a Curator check your collections database from home via a 
Remote Desktop Connection/Terminal Server, or something similar?



If so, does your institution have a policy in place regarding remote access to 
your collections database?  If so, can you share it with me?



FYI, we allow remote access to our collections database.  However, there is 
concern about losing control over who can see sensitive information (e.g., 
values, locations, etc.) when the database is accessed outside the museum 
(e.g., a non-employee could see sensitive data in an employee’s home).  Of 
course, the argument is that staff should be trusted regardless of where 
they’re working.



Thanks,

Rob Morgan

Collections Database Administrator

The Baltimore Museum of Art


P.S.  Sorry for any cross-listing
___
You are currently subscribed to mcn-l, the listserv of the Museum Computer 
Network (http://www.mcn.edu)

To post to this list, send messages to: mcn-l@mcn.edu

To unsubscribe or change mcn-l delivery options visit:
http://mcn.edu/mailman/listinfo/mcn-l

The MCN-L archives can be found at:
http://www.mail-archive.com/mcn-l@mcn.edu/

Re: [MCN-L] Open access but fees for publishers?

[Rob Lancefield on lists]

Hi all,

+1 for "applicable fees are calculated based on the work requested."

As Peter and Amalyah point out, it's important to separate out the 
question of (1) licensing fees as such (if open access, =zero) from (2) 
service charges if special services are needed to fulfill the request. 
An example here would be a request for an image of a public domain 
object not yet shot, and wanted sooner than we could shoot it as part of 
systematic imaging; in that situation, we'd have it shot as a rush 
one-off, charge the requestor a (cost recovery) fee for that rush work, 
and then still provide the image with no licensing fee as such.


Regarding publishers wanting a traditional license document, we try to 
help publishers and authors understand that if they simply print out our 
open access policy along with a screenshot of the relevant object record 
page (which has a thumbnail, object identification, and open access 
notice and links) for their files, they're good to go. This can take 
repeated reassurance at first ("That's really all I have to do?" "Yes." 
"Really?" "Really."); but once they're assured that it is that easy, 
they're happy--and ready to use that self-serve model next time.


Rob
--
Rob Lancefield
Manager of Museum Information Services / Registrar of Collections
Davison Art Center, Wesleyan University
301 High Street, Middletown CT 06459-0487 USA
rlancefield [at] wesleyan [dot] edu  |  tel. 860.685.2965

On 2/23/17 2:53 AM, Amalyah Keshet wrote:

Perian:

"Open Access but fees" is a non-starter. Open Access = free.

Previous comments have hit the major points:  there is the "free for personal 
use" model (and of course Fair Use), but you must
realize in advance that some commercial publishers/producers/clients will also take 
"free" literally and it certainly will not be worth the cost of pursuing them.

Some publishers, however, need to license:  they need that document for their 
own internal legal requirements. What you charge for is for providing that 
service, whether you send them the image file or they download it for free.

Each museum has its own business model and its own experience with income 
generated from image licensing. The income isn't an illusion in all cases and 
one can't generalize.  Even providing Open Access costs money.

The most salient point, however, is that made by Peter:  " ...applicable fees are 
calculated based on the work requested, not who is requesting the work."  Even with 
Open Access, there will always be clients with special requirements, and you will be 
providing professional services for them.  You need to cover your costs for that.  It 
doesn't matter who they are, a publisher or an advertiser or a  school art department. 
You are not so much selling the image files as the service.

It reminds me of something I have pointed out many times:  the traditional practice of 
charging different fees to commercial and "non-profit" clients doesn't hold up 
to scrutiny.  Non-profit clients almost always require more work on our part; sometimes 
researching  their questions and completing their orders adds up to weeks or drags out 
over months, not including the wait for payment.  Obviously they cost us far more in time 
and work, and when you think about it, they should be charged more than the typical 
commercial client whose order can be completed in an hour or two.

Again (thank you Peter): it's the work requested, not who is requesting the 
work.

Amalyah Keshet
Head of Image Resources & Copyright Management
The Israel Museum, Jerusalem

-
[Insert your disclaimer here]
-

-Original Message-
From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Dueker, 
Peter
Sent: Wednesday, February 22, 2017 10:42 PM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Open access but fees for publishers?

Hi Perian,

My advice is to keep things as simple as possible.

The National Gallery of Art does not charge use, permission, or image access 
fees to download or use works of art available through Open Access.

We do charge processing fees to offset costs of providing additional imaging 
services, such as creating guide prints, making new photographs or customizing 
and formatting existing photography.

We don’t make any special fee schedules for publishers or other types of users. 
If someone can utilize the image available on NGA Images, great. If they need 
to order special processing the applicable fees are caclulated based on the 
work requested, not who is requesting the work.

Open Access and NGA Images (5 years old in March!) have been a great success 
for us institutionally. Glad to hear you are looking at this.

Peter Dueker
Head of Web and Imaging Services
National Gallery of Art, Washington

On 2/22/17, 12:40 PM, "mcn-l-boun...@mcn.edu on behalf of Perian Sully"
 wrote:


Good morning everyone (on the West Coast 

Re: [MCN-L] email marketing software

[Mike Ellis]

Hi

We use ConvertKit - it does the automation side of things really well, and IMO 
the interface is much better than others I’ve seen, including MailChimp. Lots 
of integrations with 3rd party systems (“if user does X then do Y”) too. Popup 
nag-forms are easy too, if that’s your bag.

ta

Mike

_

Mike Ellis

Thirty8 Digital: a small but perfectly formed digital agency
http://thirty8.co.uk

** NEW: http://wpformuseums.com for people using WordPress in museums **
** Workshops, courses and free downloads: http://trainingdigital.co.uk **

On 23 Feb 2017, 00:26 +, Heather Hart , wrote:
> Hi John,
>
> I don't love mine and am doing some active review on alternatives if you want 
> to touch base some time. I am intrigued by the possibility of Mautic but I'm 
> not sure if it's quite fully baked yet.
>
> Heather Hart | The Broad
> 213.232.6239
> hh...@thebroad.org
>
>
> -Original Message-
> From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of 
> Gordy, John
> Sent: Wednesday, February 22, 2017 10:49 AM
> To: mcn-l@mcn.edu
> Subject: [MCN-L] email marketing software
>
> Hi MCNers
> Happy 50th Birthday!
> Who out there loves their email marketing solution? What do you use and 
> what's your favorite thing about it?
> -jg
> ___
> You are currently subscribed to mcn-l, the listserv of the Museum Computer 
> Network (http://www.mcn.edu)
>
> To post to this list, send messages to: mcn-l@mcn.edu
>
> To unsubscribe or change mcn-l delivery options visit:
> http://mcn.edu/mailman/listinfo/mcn-l
>
> The MCN-L archives can be found at:
> http://www.mail-archive.com/mcn-l@mcn.edu/
___
You are currently subscribed to mcn-l, the listserv of the Museum Computer 
Network (http://www.mcn.edu)

To post to this list, send messages to: mcn-l@mcn.edu

To unsubscribe or change mcn-l delivery options visit:
http://mcn.edu/mailman/listinfo/mcn-l

The MCN-L archives can be found at:
http://www.mail-archive.com/mcn-l@mcn.edu/