[MCN-L] Questions for Museum IT Strategy

[Eisenhardt, Chuck]

You mean 7 years is *not* a long haul?

Chuck Eisenhardt
Boston Children's Museum

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Champagne, Joanna
Sent: Wednesday, April 29, 2009 6:11 PM
To: Museum Computer Network Listserv
Subject: [MCN-L] Questions for Museum IT Strategy

Hello,

How are you? Can anyone share what kind of questions they asked of
themselves and IT vendors/consultants when developing your own IT
strategy
for your Institution- one for the long haul or say seven years?

Best,
Joanna

[MCN-L] Inventory, Access, Interpretation: The Evolution of Collection Management Software - master's project

[Eisenhardt, Chuck]

Boston Children's Museum developed a computerized collections
management system just about 1980, running on Digital PDP computers.
I believe they presented this project at AAM in 1980 or 81.
I believe I could come up with a printed copy of this 
presentation, if you are interested.

Chuck Eisenhardt
Boston Children's Museum



-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Perian Sully
Sent: Wednesday, November 01, 2006 1:50 PM
To: Museum Computer Network Listserv
Subject: [MCN-L] Inventory, Access, Interpretation: The Evolution of
Collection Management Software - master's project

Hi everyone!

I believe I've sent everyone who requested it a copy of my recent 
Master's Project, "Inventory, Access, Interpretation: The Evolution of 
Collection Management Software." Next year, I'm hoping to begin 
expanding this project into a book, encapsulating every issue about CMS 
projects. So if anyone would like to read it, poke some more holes into 
it, or expand on any points I have made, I'd certainly appreciate the 
input! Or if anyone would like to read it for fun (ha!), please let me 
know and I'll send the PDF along.

I'm looking forward to meeting a lot of you in a couple of weeks in 
Pasadena! I'll be the one with weird orange and yellow autumnal hair.

-- 

Perian Sully
Collection Database and Records Administrator
Judah L. Magnes Museum
2911 Russell St.
Berkeley, CA 94705
510-549-6950 x 335


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[MCN-L] programmer salaries

[Eisenhardt, Chuck]

Flexible Hours (I provide the flexibility. 24/7 on-call)
More Vacation (two weeks first year, then 3, leading to 4 at 10 yrs.)
Less Stress (never been more stressed in my life)
No Travel (organization can't afford it, no professional memberships
either)
Enjoyable Co-Workers (yes and no)
Community Impact (agreed)
Excellent Health Benefits (eroding yearly - once, a $3,000 co-pay
increase)

Chuck Eisenhardt


-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Matthew P. Stevens
Sent: Thursday, February 22, 2007 12:27 PM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] programmer salaries

--QUOTE--
These kids coming right out of school might have the right skill
set but they aren't going to be happy if they are paid less than their
buddies who go into the commercial world. They come in wanting to get a
foot in the door but soon realize that museums expect 24/7 service for
not a lot of pay.
--END QUOTE--

As one of "these kids coming right out of school," (BS in Computer
Science May 2005) I disagree with your statement.  I do in fact make
slightly less than most of my friends in my class who graduated from the
same university, but I took a position in a non-profit science center
because of:

Flexible Hours
More Vacation
Less Stress
No Travel
Enjoyable Co-Workers
Community Impact
Excellent Health Benefits

It's harder to get those things in the corporate world, at least right
out of college.  I've found that I'm happier than most of my friends.

Ari -- consider negotiating items other than salary to attract the best
young professionals.

-
Matthew Stevens, Technology Officer
Adventure Science Center
800 Fort Negley Blvd
Nashville TN  37203
Direct: 615-401-5064
Main: 615-862-5160
Fax: 615-862-5178
http://www.adventuresci.com


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[MCN-L] Digital recorders

[Eisenhardt, Chuck]

I am literally jumping up and down for you!!!

Let's talk when you get a chance!

Chuck

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Ari Davidow
Sent: Monday, May 21, 2007 6:19 AM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Digital recorders

There are some nice reviews of digital recorders (and their mikes) at
transom.org - Jay Allison's website. We ended up going with a Marantz
660
which was such a major improvement over the minidisk recorders we had
been
using, even without an external mike, that people are thrilled. It's a
large
unit relative to the minidisc recorders, though.

Still, the quality of the recording and the ability to do transcriptions
with clarity is a big plus. Not cheap though, as has already been noted.

ari

On 5/18/07, David Lynx  wrote:
>
> I have been using this little Olympus digital recorder for podcasts,
etc.,
> but now I am thinking it picks up too much background noise.
>
> I can add a mic to it, and the computer mic I have is not too bad, it
cuts
> down a lot of the background.  There must be some better quality
computer
> mics out there.
>
> I was also interested what other digital recorders people are using.
> Thanks
> -
> David Lynx, Curator of Education & Technology
> Yakima Valley Museum (509)248-0747
> www.yakimavalleymuseum.org
>
>
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[MCN-L] Job posting: Grateful Dead Archivist

[Eisenhardt, Chuck]

I would have put the requirement for 'knowledge of
the Pop music vernacular' and/or The Dead a bit higher
on the list! 

Wolfgang

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Drury Wellford
Sent: Wednesday, November 11, 2009 3:11 PM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Job posting: Grateful Dead Archivist

What I wouldn't give...

Ann Drury Wellford
Photo Archivist
The Museum of the Confederacy
Richmond, VA  23219
photos at moc.org
(804) 649-1861 x17
(804)649-1460 (fax)

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
william jahsman
Sent: Wednesday, November 11, 2009 3:08 PM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Job posting: Grateful Dead Archivist

Is that a cool job or what?



- Original Message 
From: "Johnson, Peter" 
To: RECMGMT-L at LISTS.UFL.EDU; Museum Computer Network Listserv

Sent: Wed, November 11, 2009 11:20:41 AM
Subject: [MCN-L] Job posting: Grateful Dead Archivist



Please pardon any cross postings



Peter Johnson

Project Manager for Records, Documents & Images

Skirball Cultural Center

2701 N. Sepulveda Blvd.

Los Angeles, CA 90049

310-440-4707

pjohnson at skirball.org




--



UNIVERSITY OF CALIFORNIA, SANTA CRUZ

Grateful Dead Archivist 

The University Library of the University of California, Santa Cruz,
seeks an enterprising, creative, and service-oriented archivist to join
the staff of Special Collections & Archives (SC&A) as Archivist for the
Grateful Dead Archive. This is a potential career status position. The
Archivist will be part of a dynamic, collegial, and highly motivated
department dedicated to building, preserving, promoting, and providing
maximum access both physically and virtually to one of the Library's
most exciting and unique collections, The Grateful Dead Archive (GDA).
The UCSC University Library utilizes innovative approaches to allow the
discovery, use, management, and sharing of information in support of
research, teaching, and learning.

Under the general direction of the Head of Special Collections and
Archives, the GDA Archivist will provide managerial and curatorial
oversight of the Grateful Dead Archive, plan for and oversee the
physical and digital processing of Archives related material, and
promote the GDA to the public and facilitate its use by scholars, fans,
and students.

MINIMUM Qualifications: 

* Master's degree from an ALA-accredited program or equivalent
accredited graduate archives management program.

* Significant, demonstrated experience working with books, manuscripts,
photographs, recordings, or other material in a special collections &
archives environment.

* Knowledge of the access tools for special collections and archival
material and the standards and procedures for their preservation and
conservation.

* Demonstrated experience developing processing plans and creating
finding aids in accordance with national standards.

* Knowledge of and ability to maintain awareness of developments in
archival processing, digital information technologies, and their uses in
special collections and archives.

* Expert knowledge in the history and scholarship of contemporary
popular music, or American vernacular culture, preferably the history
and influence of the Grateful Dead.

* Excellent analytical, organizational, and time management skills. 

* Demonstrated oral, written and interpersonal communication skills
sufficient to promote and present the archive to multiple audiences.

* Prior experience directing the work of others.

Strongly Preferred Qualifications:

* Demonstrated experience working in public services in an academic
environment.

* Demonstrated experience working on outreach and other donor related
activities.

General Information:

Professional librarians at UC are academic appointees. They are entitled
to appropriate professional leave, two days per month of vacation leave,
one day per month of sick leave, and a generous benefit program
including an excellent retirement system. The University sponsors a
variety of group health, dental, vision, and life insurance plans.
Relocation assistance is provided. 

Rank:  Associate Librarian or Librarian

Salary:  Appointment Range: Associate Librarian III - Librarian I, with
an approximate salary range of $52,860 - $68,892, commensurate with
qualifications and experience.

Position Available:  March 1, 2010

To Apply: 

Electronic submission of applications is preferred.  All materials can
be sent to liboff at library.ucsc.edu

.

Applicants should supply a letter of application that includes a
statement indicating how applicant's credentials and experience meet the
posted requirements for this position. The letter should also include a
resume of their education and experienc

[MCN-L] Ticketing Software Survey

[Eisenhardt, Chuck]

I have a survey of MCN organizations (about 25 participated)
from 4 years ago, which I will repost to the group shortly.
This surveys not only ticketing systems but all other 
apps as well.

If anyone would like to re-kindle and update this survey
I think it would be broadly useful. I can't volunteer
to organize right now, sorry to say. 

Chuck Eisenhardt
Boston Children's Museum


-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Matthew P. Stevens
Sent: Wednesday, March 07, 2007 2:18 PM
To: mcn-l at mcn.edu
Subject: [MCN-L] Ticketing Software Survey

Hi folks,

 

Has anyone surveyed the group in the past with regards to which software
ticketing systems our organizations utilize?  If so, would you be
willing to share your results?

 

Thanks,
Matt

 

-
Matthew Stevens, Technology Officer
Adventure Science Center
800 Fort Negley Blvd
Nashville TN  37203
Direct: 615-401-5064
Main: 615-862-5160
Fax: 615-862-5178
http://www.adventuresci.com

 

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[MCN-L] Ticketing Software Survey

[Eisenhardt, Chuck]

The MCN 2002 Member Software Survey matrix is 
attached.

Chuck Eisenhardt
BCM

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Matthew P. Stevens
Sent: Wednesday, March 07, 2007 2:18 PM
To: mcn-l at mcn.edu
Subject: [MCN-L] Ticketing Software Survey

Hi folks,

 

Has anyone surveyed the group in the past with regards to which software
ticketing systems our organizations utilize?  If so, would you be
willing to share your results?

 

Thanks,
Matt

 

-
Matthew Stevens, Technology Officer
Adventure Science Center
800 Fort Negley Blvd
Nashville TN  37203
Direct: 615-401-5064
Main: 615-862-5160
Fax: 615-862-5178
http://www.adventuresci.com

 

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[MCN-L] FW: Tech adventures

[Eisenhardt, Chuck]

_
From: Eisenhardt, Chuck 
Sent: Thursday, March 11, 2010 9:45 AM
To: 'Melissa Johnson'
Subject: Tech adventures


Thanks for sharing this. The real lessons should go to your
management and Board, who have to spend a little cash once
in a awhile, if they want to stay in dance! Happily your team is
going have to put a dollar figure on the impacts to your
business, for insurance purposes. This is number that you
can be considering when justifying such 'ancillary' overhead as
backups, backups of backups, offsites, heavy UPS, adaptive
firewall, email security, critical software updates, and even
(ohmygosh) a qualified 7-day support function, whether you
choose tp source inside or out, or a combination.

I think as a Collections person you understand that this is
part and parcel of implied responsibility to your donors,
no less so than worrying about humidity, preservation
standards, physical security,  and the like.

I'm getting out of the tech business,  at least in a formal
sense, after 33 years, 22 of those in museum IT. Quite
frankly it's always been like rolling a boulder uphill, in
a hair shirt, only to find out  the hill was only an outlier of 
another much larger mountain.
Chuck.

Charles Louis Eisenhardt
Director of Information Systems
Boston Children's Museum
eisenhardt at bostonchildrensmuseum.org
617-425-6500 x 289
617-312-3673 cell

[MCN-L] Public Wi-Fi

[Eisenhardt, Chuck]

a myriad of illegal activities can be conducted over your
network's Port 80 (HTTP), and are traceable back at least
to your address space or router address, and even an individual
workstation IP and MAC address.

Around the time of the release of the film Matrix II, our domain
technical and business contacts received a formal 'cease and desist'
order from a film industry watchdog group, about a workstation on
my network downloading bootleg copies. This was traceable down to
a specific IP lease in the domain space. 

I quickly managed to locate that workstation, which was wired into
the network by a staffer. This individual had previously
(or regularly) visited a pirate video site on the laptop, and had
a launch routine for this site as a startup routine. The industry
group had installed a sniffer on the pirated site, and ID'd the
laptop as soon as he powered up on my network.

This has inspired strict policies about foreign computers being
introduced unnecessarily to our secure domain space. New privacy
laws are quite explicit about security requirements for wireless
access, especially for potential unwarranted access to stored and 
transmitted personal information.

Chuck Eisenhardt
Boston Children's Museum

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Rich Cherry
Sent: Thursday, January 28, 2010 1:56 PM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Public Wi-Fi

Both of the issues raised below can be managed with technology that is
transparent to the user and thus reduces barriers to the wireless
actually being useful to the visitor.

Rich Cherry
Director
Balboa Park Online Collaborative
A Project of the Benbough Operating Foundation
2131 Pan American Plz
San Diego, CA 92101
B: (619) 819-8331
F: (619) 819-8230
rcherry at balboaparkonline.org



-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Frank E. Thomson
Sent: Thursday, January 28, 2010 10:43 AM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Public Wi-Fi

In this day and age it could be very important to have a terms of use
agreement that people have to accept before they can use your service.

Last month we had a case here locally where a man was going to motels
and using their wi-fi to download child pornography. Obviously the terms
of use did not stop him, but the motels could say that they did not
allow this and contact the police.

Also, how much bandwidth will you allot to this, if iphone and android
phone users start using your wi-fi to make calls or run apps then that
decreases the bandwidth available for other visitors and possibly staff.
Also how long will people be able to use your service?

I think it is a great program, but would definitely recommend working
with someone about an agreement.

Frank Thomson, Curator
Asheville Art Museum
PO Box 1717
Asheville, NC 28802
828.253.3227
fthomson at ashevilleart.org
www.ashevilleart.org


-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Rich Cherry
Sent: Thursday, January 28, 2010 1:41 PM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Public Wi-Fi

I am sure the lawyers would disagree but I think it just makes it more
complicated for a user... especially if they are using a non-web based
interface like an iPhone app.

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
John Bedard
Sent: Thursday, January 28, 2010 9:59 AM
To: mcn LISTSERV
Subject: [MCN-L] Public Wi-Fi

We are about to start installing wi-fi throughout out building and will
be providing it free to visitors.  I see that a lot of places like
coffee shops that offer free wi-fi require a person to agree to terms of
use before connecting.  I would be interested in knowing whether or not
you have a similar requirement for public use of your wi-fi.
 
 
 
 
John R. Bedard  |  Director of Information Systems Minneapolis Institute
of Arts
2400 Third Avenue South
Minneapolis, MN 55404

612-870-3268  |  JBedard at artsmia.org  |  www.artsmia.org
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[MCN-L] Public Wi-Fi

[Eisenhardt, Chuck]

I am working to be sure we are in compliance with Massachusetts law
M.G.L c93H and here is a link to the provisions. They can choke a horse.


http://www.mass.gov/legis/laws/mgl/gl-93h-toc.htm

Thirty-odd other states have enacted similar laws. If you serve visitors
from
any of these states, and 'store or transmit' any personal information,
(their name plus any of: credit card numbers, soc.sec#, banking numbers
of staff and beneficiaries (direct deposit, 403b) drivers license
number)
whether stored electronically or on paper (WISP, or 'written information
security program) you have to give this serious attention.

A lot of focus has been placed on portable devices and wireless security

vulnerabilities. You need to have both written security policies
covering
areas of vulnerability, and a designated officer to implement, monitor 
and train/maintain the security provisions in place. Relatively simple
things
such as account password discipline, physical server access and
security, file
cabinets, hotspot encryption standards (WEP is not sufficient) 3rd party
provider compliance (payroll, credit processing) all have to be not only
in
compliance but also fully documented, monitored, and maintained.
Furthermore
networks must be adequately protected by firewall, virus and malware
protection,
and a regular program for system software security updates.
And we thought we were busy before. 

Things pop up out of nowhere. If we retain a visitors drivers license,
as guarantee
against loan of a gallery guide system, according to statute this must
be reasonably 
protected, documented..

In my interpretation it is sufficient to have a compliance effort
actively working to 
elevate your security posture where necessary, and if not, document
compliance. I am 
obtaining compliance statements from vendors handling transmission of
storage of 
any personal information, and making those statements part of our
permanent security
policy. This, along with safeguarding portable devices (Where they
contain 'PI')
including flashdrives, probably represent the largest areas of
vulnerability for
many institutions. 

We are also implementing (and training and documenting) inhouse account
security
practices equivalent to minimums in Server 2008 (and no passwords on
post-its!)

The state has released this handy checklist (which still runs to 3
pages) ...

www.mass.gov/Eoca/docs/idtheft/compliance_checklist.pdf



Chuck Eisenhardt
Boston Children's Museum






-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Janice
Sent: Friday, January 29, 2010 1:38 PM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Public Wi-Fi

Chuck,

We are about to do this also.  We can limit bandwidth and have Barracuda
Web filtering.. But, I would be interested in learning more about "New
privacy laws are quite explicit
about security requirements for wireless access" to make sure we are
covered. Can you point me to a website? 

Janice Craddock
Information Technology Manager
Amon Carter Museum
3501 Camp Bowie Blvd., Ft. Worth, TX 76107
t. 817.989.5152  f.817.665.4333
http://www.cartermuseum.org 

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Eisenhardt, Chuck
Sent: Friday, January 29, 2010 11:16 AM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Public Wi-Fi

a myriad of illegal activities can be conducted over your
network's Port 80 (HTTP), and are traceable back at least
to your address space or router address, and even an individual
workstation IP and MAC address.

Around the time of the release of the film Matrix II, our domain
technical and business contacts received a formal 'cease and desist'
order from a film industry watchdog group, about a workstation on
my network downloading bootleg copies. This was traceable down to
a specific IP lease in the domain space. 

I quickly managed to locate that workstation, which was wired into
the network by a staffer. This individual had previously
(or regularly) visited a pirate video site on the laptop, and had
a launch routine for this site as a startup routine. The industry
group had installed a sniffer on the pirated site, and ID'd the
laptop as soon as he powered up on my network.

This has inspired strict policies about foreign computers being
introduced unnecessarily to our secure domain space. New privacy
laws are quite explicit about security requirements for wireless
access, especially for potential unwarranted access to stored and 
transmitted personal information.

Chuck Eisenhardt
Boston Children's Museum
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[MCN-L] Mac vs. PC

[Eisenhardt, Chuck]

Ah, nothing like a good ol' 'Mac vs. PC' engagement.

I agree entirely with Jeff's points here. To see an
organizational preference for a Windows network termed 
a 'religious' response, ie. somehow not a considered business
strategy, but an article of faith or prejudgement, is 
unseemly.

I agree also with Rich on the point that the differences
in the platforms are in no way a technical 'schism' but 
at base, are entirely a matter of packaging the same
technology, starting with very basic audience
expectations. 

Was the Apple 'keyboard power button' (remember that
break-through?) technologically different from or advanced
over a hardware switch? And, in going back to a 
chassis-based switch why (in the iMac) put it on the
back of the workstation? 'Ease of use'. 

We are a W2008 server network and our Macs are happily
integrated. I recognize the strengths and suitability
for certain Mac-only or 'Mac-first' applications,
but so far we seem to have a happy marriage.

I think those guys in the Apple ads ought
to move to New Hampshire and 'tie the knot'.

Chuck Eisenhardt
Director of Information Technology
Boston Children's Museum





-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Jeff L. La Clair
Sent: Wednesday, June 24, 2009 1:27 PM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Mac vs. PC

If you are on a Windows 2008 DC and policy's with AD and WSUS (updates),
and unhealthy PC checks when a non-domain computer enters your network
(managment) for PC's is much easier as well as deployment methods of
patches and updates. without the need to invest.  I have 16 Mac's and
156 PC's... By far the PC's are much easier to manage, deploy and patch.
Jeff

Thank You,

Jeff La Clair
Director of Information Technology
Baltimore Museum of Art
10 Art Museum Dr
Baltimore, MD. 21218
443-573-1596
Jllaclair at artbma.org

From: mcn-l-bounces at mcn.edu [mcn-l-boun...@mcn.edu] On Behalf Of Bruce
Wyman [bwyman at denverartmuseum.org]
Sent: Wednesday, June 24, 2009 1:27 PM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Mac vs. PC

>Management.  PC environment much easier to control users with AD and
>user profiles (when roaming).

Jeff, you might be interested in Apple's current document (updated
last in April, 2009) - Best Practices: Integrating Mac OS X with
Active Directory available at


Or, if you prefer, Apple also offers an online seminar (view in the
browser or download) at

covering much of the same material.

We maintain a mixed environment here in Denver and have had no
problems over the last 5 years with mac users in our AD controlled
network. In fact, half of the Technology Department uses OS X with
virtualized windows environments.

-bw.
--
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
-=-=-=-=
Bruce Wyman, Director of Technology
Denver Art Museum  /  100 W 14th Ave. Pkwy, Denver, CO 80204
office: 720.913.0159  /  fax: 720.913.0002

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[MCN-L] Google mail versus MS Exchange or others

[Eisenhardt, Chuck]

Don't answer !!  It's a Trick Question

Chuck Eisenhardt
Boston Children's Museum



-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Stan Orchard
Sent: Tuesday, April 15, 2008 2:05 PM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Google mail versus MS Exchange or others

I'd love to see any comments here on the list. Thanks!

On Apr 15, 2008, at 11:07 AM, Nancy Pinn wrote:
> We are taking a look at switching from Microsoft Exchange to Google  
> mail
> for our email services.  I am curious if any of you have made this
> switch or have given it any serious consideration.  Any thoughts you
> would care to share will be appreciated.
>
>
>
> Please feel free to communicate with me directly at  
> npinn at thewalters.org
> or calling me on 410-246-8339.
>
>
>
> Thanks,
>
> Nancy
>
>
>
>
>
> Nancy C. Pinn
>
> Director of Information Technology
>
> The Walters Art Museum
>
> 600 North Charles Street
>
> Baltimore MD 21201
>
> 410-547-9000 ext 339
>
> 410-246-8339 - direct dial
>
> 410-244-5870 - fax
>
> www.thewalters.org
>
>
>
>
>
>
>
>
>
> ___
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> Computer Network (http://www.mcn.edu)
>
> To post to this list, send messages to: mcn-l at mcn.edu
>
> To unsubscribe or change mcn-l delivery options visit:
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[MCN-L] Interpretive Video Kiosk Software

[Eisenhardt, Chuck]

If you can get your presentation to run in a browser,
it's possible to launch both Explorer and Firefox in
kiosk mode, from a command line switch...(iexplore -k )
I have used Explorer in this mode in public spaces, and 
while it is not perfect, I have never had visitors manage 
to exit from the application. That requires a non-obvious 
key sequence.

For Explorer see support.microsoft.com/kb/154780

For Firefox see samanathon.com/internet-explorer-7s-kiosk-mode/

which updates the Microsoft article for version 7 and treats
Firefox launch as well (which I've not used).

I would only use this running locally. Just set your
browser default startup URL to the local path of the
presentation, and run the command line at startup. 

It's a temptation to conclude that Microsoft did this
out of kindness to Museums, but I think it must have
been an unintended benefit. 
Chuck Eisenhardt
Boston Children's Museum

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Chad Petrovay
Sent: Thursday, April 24, 2008 10:43 AM
To: Museum Computer Network Listserv; talk at museum-ed.org
Subject: Re: [MCN-L] Interpretive Video Kiosk Software

If your videos are in a format that can be played by Windows Media
Player, then you can embed them into a webpage (even if you only want to
run them from a local drive). You can then use the SiteKiosk software or
Open Kiosk developed for Brooklyn Museum
(https://www.mozdevgroup.com/clients/bm/).

Chad M Petrovay
Collections Database Administrator
The Walters Art Museum
600 North Charles Street
Baltimore, MD  21210
P: 410.547.9000 x266
F: 410.837.4846
cpetrovay at thewalters.org
 
www.thewalters.org
 
-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Leah Fox
Sent: Thursday, April 24, 2008 10:30 AM
To: mcn-l at mcn.edu; talk at museum-ed.org; MUSEUM-L at HOME.EASE.LSOFT.COM
Subject: [MCN-L] Interpretive Video Kiosk Software

Thank you to those who responded to my previous posting about kiosk
software. We are now working with SiteKiosk by Provisio.

We do have several other interpretive kiosks that have only one function
which is to play interpretive videos. SiteKiosk does not support this as
it works in a web environment. Currently, our interpretive videos (which
are mostly on touch-screen) are playing on Windows Media Player, which
opens the issues of closing down the program and accessing other
programs within the computer. 

Can anyone recommend a program that will create a video kiosk that
supports mpeg2 playback? I see so many wonderful interpretive videos in
museums but do not know how the kiosk environment works.

Thank you,
Leah

Leah Fox
Director of Public Programs

Currier Museum of Art
150 Ash Street
Manchester, NH 03104
603.669.6144 x119


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[MCN-L] TMVista forum

[Eisenhardt, Chuck]

For some time users of the Ticketmaster Vista software suite

(largely museum-types) have shared issues and solutions over a 

Yahoogroup list called VistaUsers. This list had become an easy target

for spammers, as it was wide open for posting, and also listed in the 

Yahoogroup directory. The list owner had disappeared, and subscribers 

were dropping out in frustration.

 

Because of the difficulty (impossibility, really) of speaking with a
human

at Yahoo, it seemed the easiest fix for this situation was to just move

the list, and control subscriptions to those with legitimate interests.

 

Accordingly I have set up a list called TMVistaForum at Yahoogroups.com.

There is a one-time subscriber verification and approval. Please join us
if

you are a TMVista user and/or have an interest in Admissions/Museum

Management software and related issues. Please share this info as you
see fit.

 

Subscribe at TMVistaForum-subscribe at yahoogroups.com 

with 'Subscribe' in the subject line.

 

Chuck Eisenhardt

Boston Children's Museum

 

 

[MCN-L] FW: Creative/Technical advice needed!

[Eisenhardt, Chuck]

I would look to Apple's free multi-track recording
software 'Garageband'. Several packages (also Protools LE)
are readily available; but most of the difficulty in
implementing this idea would be in the building of a
user interface that would guide all-age audio newbies through
what I consider to be (as a dabbler in digital production)
a complex process. 

Chuck Eisenhardt
Boston Children's Museum






-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Ari Davidow
Sent: Monday, November 19, 2007 2:47 PM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] FW: Creative/Technical advice needed!

Technically not hard--Mac and mic will do this fine. I am pretty sure
that
Macs come with an application to record voice (ipods do, why not
laptops).
How you help families get the tracks from the mac to the installation I
don't know off-hand, of course - my suspicion is that this would be time
intensive and awkward - but for all that, may be what you are trying to
do.
So, I'll shut up and confirm that what you are trying to do is
technically
feasible, if humanly dubious ;-).

ari

On Nov 19, 2007 2:36 PM, Perian Sully  wrote:

> Thanks for your response Ari!
>
> Sorry I didn't elaborate on the information request. The exhibition is
a
> musical sound installation, and so what Heide (the Coordinator) would
> like to do, I think, is be able to have families go into another area
of
> the museum to record their own "music" on individual tracks, blend
them,
> and then have a CD immediately produced for them to take home.
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[MCN-L] Collection Management System

[Eisenhardt, Chuck]

Macromedia 'Contribute' passed our evaluation with flying
colors. As Mike Rippy suggests, having a organizational
model that enables broad content participation while
preserving controls can be an elusive objective. This
software seems to let you tailor permissions quite finely,
putting control points just about wherever you'd want them.

Alas, here we still march on with a single code-person 
performing design and coding on off-line content. 

Contribute is $150 per, possibly less with edu discount 
if your should qualify. It wants to work with Dreamweaver.

Come visit us at www.bostonkids.org

Chuck Eisenhardt
Boston Children's Museum

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Mike Rippy
Sent: Friday, September 29, 2006 12:02 PM
To: mcn-l at mcn.edu
Subject: Re: [MCN-L] Collection Management System

You can find a variety of very good CMS for a good price.  The larger
issue is finding the right person to implement and manage it.  It seems,
too many, that because its digital its going to be easy and do
everything for you.  And that one professionals skillset in technology
will easily crossover to another.  Make sure you have someone that knows
how to use and has a strategy for implementing and maintaining your
system PROPERLY.

Mike Rippy
IMA Photographer
mrippy at ima.museum
(317)920-2662 ext.191

IMA
4000 Michigan Road
Indianapolis, IN, USA  46208-3326
www.ima.museum
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Re: mcn_mcn-l digest: August 02, 2005

[Eisenhardt, Chuck]

Re: Scheduling Software

Whereas we use Vista for Box Office and reservations, we have
not ever implemented it for room bookings or resource scheduling (such
as docents, floor staff).

Not to say we haven't looked at it, and I believe it could be made
to work. But it's far from cheap, and it would not satisfy some
of your requirements such as a single resource calendar...

For rooms and equipment scheduling we took a chance on a low-end
product in 2000 and have been using it ever since. This could also
handle
personnel as resources, but not as closely bound to events as
Vista gives you. You can check out RESCHED from Madgrigal Soft Tools,
Victoria, BC. It was $300 then. Everyone can access the calendars, and
you can purchase as many 'booking' seats as you like. I think it comes
with 10 or 15 booking seats and you can add to that incrementally.

I looked at both Vista and Resched very seriously about a year ago
(since we had both) for scheduling floor staff, and the VS supervisors
ultimately didn't want to go through the steps necessary to set up,
maintain, and own their piece of the system . I had to tell them that
there have been no recent developments in computer mind-reading, and
they
stayed with a paper calendar.

Resched does have institution-wide event/room calendaring, which can
be viewed as a list, or graphically. The month view is pretty compressed
and not that useful, but for us, a week's events is pretty viewable on
one screen. Once can click on the event in the calendar to expand to the
full detail, duration, booker, associated resources, etc. You can also
create separate resource groups (docents, rooms, lecture halls, AV) and
report out on groups separately.

The reports in Resched are fairly simple. It gives you history reports
by resource or by client, and total hours or percentage utilization of
resources.

A pretty nice little system for $300!

Chuck Eisenhardt
Boston Children's Museum
eisenha...@bostonkids.org

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Re: Questions

[Eisenhardt, Chuck]

I am forwarding this to our Librarian.

Chuck Eisenhardt
Boston Children's Museum

-Original Message-
From: mc...@lists.mediatrope.com [mailto:mc...@lists.mediatrope.com] On
Behalf Of vwalker3
Sent: Tuesday, February 14, 2006 10:53 AM
To: Multiple recipients of mcn-l
Subject: Questions

Hello to all

My name is Vincent Walker and I am taking some classes at the University
of 
Tennessee in Information Sciences.  For one of my classes I was asked to
look 
information about information managers at Libraries.  I was wondering if

anyone knew information about this job and could respond with that.
Stuff 
like salary, job duties, is there traveling, working nights and
weekends, and 
any other interesting things students in information sciences should
know 
about the position.
Thanks

Vincent Walker
Meteorologist
University of Tennessee Graduate Student in Journalism and Electronic
Media, with an emphasis in Scientific Communication.
Hess Hall: Assistant Hall Director.
vwalk...@utk.edu
595-9786
Every journey starts with a single step.



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