Hi Ari,
Check out www.createwithcontext.com. This sort of thing is right up their
alley. They're based in the SF area and if they can't help you I'm sure they
can provide a referral.
Best,
Sue Grinols
Director Photo Services and Imaging
Fine Arts Museums San Francisco
-Original Message-
From: mcn-l-boun...@mcn.edu on behalf of Ari Davidow
Sent: Wed 5/27/2009 2:19 PM
To: Museum Computer Network Listserv; nten-discuss at groups.nten.org
Subject: [MCN-L] Website surveys - the good, the bad, the ugly
I apologize for the cross-posting.
We really want to get a sense of how well people feel our website
serves them. (Don't get me started on what "serves them well" means.)
I'd like to find someone, preferably based in Boston, who can help us
put together a good survey so that we can better understand site
visitor satisfaction, and perhaps, understand a bit better what draws
the people currently visiting our site there. We don't need
technology--we can use Survey Monkey, or put together something in our
CMS--but I want someone who understands statistics and what questions
to ask to best solicit useful information for a non-profit online
site.
Any suggestions? War stories?
Many thanks,
Ari
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