Re: [MBZ] OT: The check engine light came on in his new Chevy in December. It’s still on.

[dan penoff.com via Mercedes]

Sounds like when the big airbag recall was taking place. I just got another 
check from that settlement, bringing the grand total to something like over 
$500 I got as an award.

This was for Mrs. Dan’s former 2005 Mazda6.

-D


> On Aug 8, 2023, at 2:50 PM, Randy Bennell via Mercedes 
>  wrote:
> 
> I have an aunt and uncle who have a late model Buick SUV - the little one, 
> whatever it is called.
> 
> The driveshaft has a problem of some sort and the vehicle is new enough that 
> it will be replaced under warranty.
> 
> However, no parts are available. They have been driving a loaner vehicle from 
> the dealership for months.
> 
> Crazy world.
> 
> Randy
> 
> 
> ___
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> 
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> 
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> 
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Re: [MBZ] OT: The check engine light came on in his new Chevy in December. It’s still on.

[Andrew Strasfogel via Mercedes]

The local Benz dealer gave me an EV to drive while the E250 was in
the shop.  Very nice although too gadgety for my taste.

On Tue, Aug 8, 2023 at 2:50 PM Randy Bennell via Mercedes <
mercedes@okiebenz.com> wrote:

> I have an aunt and uncle who have a late model Buick SUV - the little
> one, whatever it is called.
>
> The driveshaft has a problem of some sort and the vehicle is new enough
> that it will be replaced under warranty.
>
> However, no parts are available. They have been driving a loaner vehicle
> from the dealership for months.
>
> Crazy world.
>
> Randy
>
>
> ___
> http://www.okiebenz.com
>
> To search list archives http://www.okiebenz.com/archive/
>
> To Unsubscribe or change delivery options go to:
> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
>
>
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Re: [MBZ] OT: The check engine light came on in his new Chevy in December. It’s still on.

[Randy Bennell via Mercedes]

I have an aunt and uncle who have a late model Buick SUV - the little 
one, whatever it is called.


The driveshaft has a problem of some sort and the vehicle is new enough 
that it will be replaced under warranty.


However, no parts are available. They have been driving a loaner vehicle 
from the dealership for months.


Crazy world.

Randy


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Re: [MBZ] OT: The check engine light came on in his new Chevy in December. It’s still on.

[Andrew Strasfogel via Mercedes]

You forgot the most important part:  only purchase Mercedes.

On Tue, Aug 8, 2023 at 1:57 PM Floyd Thursby via Mercedes <
mercedes@okiebenz.com> wrote:

> The dealer he took it to is full of morons.  He appears to be a moron
> too.  Take it to another dealer, then another, then another and if it
> can't be fixed invoke the Lemon Law and get a new truck
>
> --FT
>
> On 8/8/23 1:34 PM, Andrew Strasfogel via Mercedes wrote:
> > Technology is not always your friend.  Boston Globe story.
> >
> > Seven months ago, as he was driving home from a Christmas Eve party with
> > his wife and three small kids, Corey Morris was stunned to see the check
> > engine light come on.
> >
> > At that point, Morris had owned his shiny new 2022 Chevy Suburban SUV for
> > less than six months.
> >
> > Morris — driving with “butterflies” in his stomach — got his family home
> > safely on that wintry night. But he was annoyed, after paying $75,000 for
> > his vehicle.
> >
> > Now, with the issue still unresolved months later, he faces the real
> > possibility that he won’t be able to drive it at all because his car
> can’t
> > pass inspection with the check engine light on.
> >
> > After the light came on in December, Morris took his SUV back to
> MacMulkin
> > Chevy in Nashua, N.H. But MacMulkin told him it could do nothing until it
> > heard from GM on how to fix the problem. He waited for months, calling
> the
> > dealership constantly for updates. (Chevrolet is a subsidiary of GM.)
> >
> > <
> https://www.bostonglobe.com/2023/06/21/business/check-is-mail-you-may-be-waiting-awhile-that-mass-save-rebate/?p1=Article_Inline_Related_Box
> >
> >
> > When Morris later contacted GM directly, it was no better. They were
> > working on it, GM told him. We’ll get back to you.
> >
> > When he brought his car in for inspection in June it was rejected,
> because
> > the check engine light was on. They slapped a rejection sticker on his
> > windshield and he was given 60 days to resolve the problem. Now, the 60
> > days are about up and the light is still on.
> >
> > Unless he can somehow get an inspection waiver
> > <
> https://www.massinspectionstations.com/news/can-i-get-an-inspection-sticker-with-the-check-engine-light-is-on
> >
> > or
> > a fix, Morris’s expensive new SUV will soon be sitting idle in his
> driveway.
> >
> > “It’s an unbelievable situation,” said Morris, 41, an engineer who lives
> in
> > North Reading. “For seven-plus months I’ve been begging for help. But the
> > dealership blamed GM, and GM has been of no help.”
> >
> > As Morris wrote in one of his many emails to GM, “this situation is
> > seriously impacting my life. It is impacting my stress levels, my sleep
> and
> > all the hours of effort I am having to put into a situation that is not
> my
> > fault.”
> > ___
> > http://www.okiebenz.com
> >
> > To search list archiveshttp://www.okiebenz.com/archive/
> >
> > To Unsubscribe or change delivery options go to:
> > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
> >
> --
> --FT
> ___
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>
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>
> To Unsubscribe or change delivery options go to:
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>
>
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Re: [MBZ] OT: The check engine light came on in his new Chevy in December. It’s still on.

[Floyd Thursby via Mercedes]

The dealer he took it to is full of morons.  He appears to be a moron 
too.  Take it to another dealer, then another, then another and if it 
can't be fixed invoke the Lemon Law and get a new truck


--FT

On 8/8/23 1:34 PM, Andrew Strasfogel via Mercedes wrote:

Technology is not always your friend.  Boston Globe story.

Seven months ago, as he was driving home from a Christmas Eve party with
his wife and three small kids, Corey Morris was stunned to see the check
engine light come on.

At that point, Morris had owned his shiny new 2022 Chevy Suburban SUV for
less than six months.

Morris — driving with “butterflies” in his stomach — got his family home
safely on that wintry night. But he was annoyed, after paying $75,000 for
his vehicle.

Now, with the issue still unresolved months later, he faces the real
possibility that he won’t be able to drive it at all because his car can’t
pass inspection with the check engine light on.

After the light came on in December, Morris took his SUV back to MacMulkin
Chevy in Nashua, N.H. But MacMulkin told him it could do nothing until it
heard from GM on how to fix the problem. He waited for months, calling the
dealership constantly for updates. (Chevrolet is a subsidiary of GM.)



When Morris later contacted GM directly, it was no better. They were
working on it, GM told him. We’ll get back to you.

When he brought his car in for inspection in June it was rejected, because
the check engine light was on. They slapped a rejection sticker on his
windshield and he was given 60 days to resolve the problem. Now, the 60
days are about up and the light is still on.

Unless he can somehow get an inspection waiver

or
a fix, Morris’s expensive new SUV will soon be sitting idle in his driveway.

“It’s an unbelievable situation,” said Morris, 41, an engineer who lives in
North Reading. “For seven-plus months I’ve been begging for help. But the
dealership blamed GM, and GM has been of no help.”

As Morris wrote in one of his many emails to GM, “this situation is
seriously impacting my life. It is impacting my stress levels, my sleep and
all the hours of effort I am having to put into a situation that is not my
fault.”
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--
--FT
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Re: [MBZ] OT: The check engine light came on in his new Chevy in December. It’s still on.

[Allan Streib via Mercedes]

In the old days you could use the used-car-dealership trick, remove the CEL 
bulb (while they were rolling back the odometer).


On Tue, Aug 8, 2023, at 12:34, Andrew Strasfogel via Mercedes wrote:
> Technology is not always your friend.  Boston Globe story.
>
> Seven months ago, as he was driving home from a Christmas Eve party with
> his wife and three small kids, Corey Morris was stunned to see the check
> engine light come on.
>
> At that point, Morris had owned his shiny new 2022 Chevy Suburban SUV for
> less than six months.
>
> Morris — driving with “butterflies” in his stomach — got his family home
> safely on that wintry night. But he was annoyed, after paying $75,000 for
> his vehicle.
>
> Now, with the issue still unresolved months later, he faces the real
> possibility that he won’t be able to drive it at all because his car can’t
> pass inspection with the check engine light on.
>
> After the light came on in December, Morris took his SUV back to MacMulkin
> Chevy in Nashua, N.H. But MacMulkin told him it could do nothing until it
> heard from GM on how to fix the problem. He waited for months, calling the
> dealership constantly for updates. (Chevrolet is a subsidiary of GM.)
>
> 
>
> When Morris later contacted GM directly, it was no better. They were
> working on it, GM told him. We’ll get back to you.
>
> When he brought his car in for inspection in June it was rejected, because
> the check engine light was on. They slapped a rejection sticker on his
> windshield and he was given 60 days to resolve the problem. Now, the 60
> days are about up and the light is still on.
>
> Unless he can somehow get an inspection waiver
> 
> or
> a fix, Morris’s expensive new SUV will soon be sitting idle in his 
> driveway.
>
> “It’s an unbelievable situation,” said Morris, 41, an engineer who lives in
> North Reading. “For seven-plus months I’ve been begging for help. But the
> dealership blamed GM, and GM has been of no help.”
>
> As Morris wrote in one of his many emails to GM, “this situation is
> seriously impacting my life. It is impacting my stress levels, my sleep and
> all the hours of effort I am having to put into a situation that is not my
> fault.”
> ___
> http://www.okiebenz.com
>
> To search list archives http://www.okiebenz.com/archive/
>
> To Unsubscribe or change delivery options go to:
> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com

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[MBZ] OT: The check engine light came on in his new Chevy in December. It’s still on.

[Andrew Strasfogel via Mercedes]

Technology is not always your friend.  Boston Globe story.

Seven months ago, as he was driving home from a Christmas Eve party with
his wife and three small kids, Corey Morris was stunned to see the check
engine light come on.

At that point, Morris had owned his shiny new 2022 Chevy Suburban SUV for
less than six months.

Morris — driving with “butterflies” in his stomach — got his family home
safely on that wintry night. But he was annoyed, after paying $75,000 for
his vehicle.

Now, with the issue still unresolved months later, he faces the real
possibility that he won’t be able to drive it at all because his car can’t
pass inspection with the check engine light on.

After the light came on in December, Morris took his SUV back to MacMulkin
Chevy in Nashua, N.H. But MacMulkin told him it could do nothing until it
heard from GM on how to fix the problem. He waited for months, calling the
dealership constantly for updates. (Chevrolet is a subsidiary of GM.)



When Morris later contacted GM directly, it was no better. They were
working on it, GM told him. We’ll get back to you.

When he brought his car in for inspection in June it was rejected, because
the check engine light was on. They slapped a rejection sticker on his
windshield and he was given 60 days to resolve the problem. Now, the 60
days are about up and the light is still on.

Unless he can somehow get an inspection waiver

or
a fix, Morris’s expensive new SUV will soon be sitting idle in his driveway.

“It’s an unbelievable situation,” said Morris, 41, an engineer who lives in
North Reading. “For seven-plus months I’ve been begging for help. But the
dealership blamed GM, and GM has been of no help.”

As Morris wrote in one of his many emails to GM, “this situation is
seriously impacting my life. It is impacting my stress levels, my sleep and
all the hours of effort I am having to put into a situation that is not my
fault.”
___
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