Re: [MBZ] My experiences -- a datum point in first world slackness

2013-06-09 Thread Hendrik and Fay
My question is whether an attempt has been made to contact Trent, to 
find out what is going on.
Sure a good parts vendor will contact the buyer if there is a problem 
with the order, which happens but to go public with issues, without 
making some attempt to resolve the situation is just not in the spirit 
of the game.
I guess we just got used to having things done quick and get all weird 
if there is a problem.

This may be be classed as a first world problem, might be meme time?

Hendrik
who has a lot of first world problems

On 10/06/13 08:39, Rich Thomas wrote:
Let us know what you find out.  I gotta call him in the morning too.  
Either get my stuff or get my money back.


This is annoying and unacceptable.

--R


On 6/9/13 9:34 AM, Curt Raymond wrote:
I believe the idea was to call out Trent here and perhaps spur on 
action.


I also am waiting on a part, the 90 degree heater hose that lives 
under the AC compressor on my '78 240D. Fred had suggested it was in 
bad shape and I should replace it. Then the little hose from the 
water pump to the thermostat failed so I ordered that, along with the 
heater hose, thermostat, housing gasket and some other gubbins. 
Everything arrived except the heater hose. The thing is the heater 
hose is almost impossible to replace without dismounting the AC 
compressor (which I already have to do for the little hose) so I hate 
do get in there only to have to get in there again. So project 
stalled waiting for a hose. I emailed Trent Thursday last and he 
replied I find out which is the last I've heard of the matter. I 
plan to call tomorrow.


I plan also to check at my local CarQuest who can quite likely have 
it to me Tuesday...


-Curt





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Re: [MBZ] My experiences -- a datum point in first world slackness

2013-06-09 Thread Dan Penoff
Hendrik,

I think if you go back and read some of the comments you'll note that some of 
us have attempted to contact him without success.  That is one of the issues.

Sort of hard to resolve things when the phone isn't answered and emails aren't 
responded to.

Not judging, just clarifying.

Dan

On Jun 9, 2013, at 9:54 PM, Hendrik and Fay wrote:

 My question is whether an attempt has been made to contact Trent, to find out 
 what is going on.
 Sure a good parts vendor will contact the buyer if there is a problem with 
 the order, which happens but to go public with issues, without making some 
 attempt to resolve the situation is just not in the spirit of the game.
 I guess we just got used to having things done quick and get all weird if 
 there is a problem.
 This may be be classed as a first world problem, might be meme time?
 
 Hendrik
 who has a lot of first world problems
 


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Re: [MBZ] My experiences -- a datum point in first world slackness

2013-06-09 Thread Hendrik and Fay

Sorry must have missed that part.

Hendrik
who is off to the movies

On 10/06/13 11:37, Dan Penoff wrote:

Hendrik,

I think if you go back and read some of the comments you'll note that some of 
us have attempted to contact him without success.  That is one of the issues.

Sort of hard to resolve things when the phone isn't answered and emails aren't 
responded to.

Not judging, just clarifying.

Dan

On Jun 9, 2013, at 9:54 PM, Hendrik and Fay wrote:


My question is whether an attempt has been made to contact Trent, to find out 
what is going on.
Sure a good parts vendor will contact the buyer if there is a problem with the 
order, which happens but to go public with issues, without making some attempt 
to resolve the situation is just not in the spirit of the game.
I guess we just got used to having things done quick and get all weird if there 
is a problem.
This may be be classed as a first world problem, might be meme time?

Hendrik
who has a lot of first world problems






___
http://www.okiebenz.com
For new and used parts go to www.okiebenz.com
To search list archives http://www.okiebenz.com/archive/

To Unsubscribe or change delivery options go to:
http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com