Re: [MBZ] crazy prices for service at the stealer

[Andrew Strasfogel via Mercedes]

If you need 5 and they charge you for 4.5 that's  incompetence but not a
ripoff.

On Wed, Jan 31, 2018 at 3:56 PM, Craig via Mercedes 
wrote:

> On Wed, 31 Jan 2018 16:33:59 + Donald Snook via Mercedes
>  wrote:
>
> > Speaking of check lists and rip offs.  I saw this recent report on
> > Jiffy Lube.   This doesn't look good for them!
> >
> > https://www.cheatsheet.com/money-career/how-jiffy-lube-
> got-a-reputation-for-ripping-off-people.html/?a=viewall
>
> I went to a Jiffy Lube in Albuquerque for an oil change for the BRV (I had
> no place to do one). They said it took 4.5 quarts and filled it so. I
> looked in the manual and found it really took 5 quarts. I went back and
> complained. They were very agreeable and put the extra 0.5 quart in. They
> asked if there was anything else they could do. I had them check the level
> of differerential gear oil, which they did not charge for.
>
> But shorting each customer 0.5 quart would be a rip-off.
>
> Craig
>
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Re: [MBZ] crazy prices for service at the stealer

[Craig via Mercedes]

On Wed, 31 Jan 2018 16:33:59 + Donald Snook via Mercedes
 wrote:

> Speaking of check lists and rip offs.  I saw this recent report on
> Jiffy Lube.   This doesn't look good for them! 
> 
> https://www.cheatsheet.com/money-career/how-jiffy-lube-got-a-reputation-for-ripping-off-people.html/?a=viewall

I went to a Jiffy Lube in Albuquerque for an oil change for the BRV (I had
no place to do one). They said it took 4.5 quarts and filled it so. I
looked in the manual and found it really took 5 quarts. I went back and
complained. They were very agreeable and put the extra 0.5 quart in. They
asked if there was anything else they could do. I had them check the level
of differerential gear oil, which they did not charge for.

But shorting each customer 0.5 quart would be a rip-off.

Craig

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Re: [MBZ] crazy prices for service at the stealer

[Donald Snook via Mercedes]

Speaking of check lists and rip offs.  I saw this recent report on Jiffy Lube.  
 This doesn't look good for them! 

https://www.cheatsheet.com/money-career/how-jiffy-lube-got-a-reputation-for-ripping-off-people.html/?a=viewall

Don Snook 

-Original Message-
From: Curley McLain [mailto:126die...@gmail.com] 
Sent: Monday, January 29, 2018 10:15 PM
To: Mercedes Discussion List <mercedes@okiebenz.com>
Subject: Re: [MBZ] crazy prices for service at the stealer

That is why we call them stealers.   Oh, and they will give the customer 
a XXX (fill in the xs with numbers) point checklist that they claim to to, but 
as long as it has wiper blades and some juice in the washer tanks, all those 
XXX points are "just fine" unless the stealer or shop monkey needs to make a 
payment on his newer. bigger boat.  Then several other things will be "done" 
(in theory) to rack up the bill.  Scam city.

> Randy Bennell via Mercedes <mailto:mercedes@okiebenz.com> January 29, 
> 2018 at 3:15 PM
> One of the fellows I have coffee with most mornings was telling me 
> this morning that his wife's late model Chevy Cruz should have the 
> transmission fluid changed. There is no pan and no filter. It is just 
> a matter of pulling a plug to drain the fluid and then putting the 
> plug back in and re-filling it. He has had it done once already but 
> says this time, he plans to do it himself. The last time, he was 
> charged $600 for this service. Wow!
>
> RB


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Re: [MBZ] crazy prices for service at the stealer

[Curley McLain via Mercedes]

I used to have a good dealer 150 miles away.  As is usually the case, it 
was a very old dealership, having sold studebakers since cars had wood 
spokes, long before Stue began importing MBs.  Like most of the good old 
dealers, they are long gone.  Now the stealers have to have (and 
support) new expensive glass showrooms on expensive real estate.


Same with BMW motorcycle stealers.  I had a great dealer about 90 miles 
away.  It was in an old building that had been added onto many times.  
They only had 1 to 3 machines, new or used in the (dusty) showroom.  An 
8' garage door open meant they were open.  They grove gravel trucks to 
pay for keeping the doors open.  They stocked everything I ever needed.  
They were knowledgeable and always fair.  BMW kicked them out for a 
fancy showroom 35 miles further in a bigger town, where they stocked 
maybe 20 new BMWs (10 more than they could sell)  and went under in a 
few years.  Rinse, wash, repeat


I knew of a couple great old BMW car dealers too.  They got forced out 
of business by BMW before they got around to making motorcycles part of 
the "luxury" image.

Dwight Giles via Mercedes 
January 30, 2018 at 8:31 PM
Well another point of view I have a dealer about 50 miles,away- Carriage
House of New London CT that is,honest & very competent. They have been
straight with me & a MB friend for 15 years. Of course there is a nearby
stealer that does oversell.

Dwight Giles Jr.
Wickford RI


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Re: [MBZ] crazy prices for service at the stealer

[Dwight Giles via Mercedes]

Well another point of view I have a dealer about 50 miles,away- Carriage
House of New London CT that is,honest & very competent. They have been
straight with me &  a MB  friend for 15 years. Of course there is a nearby
stealer that does oversell.

Dwight Giles Jr.
Wickford RI

On Jan 29, 2018 11:15 PM, "Curley McLain via Mercedes" <
mercedes@okiebenz.com> wrote:

> That is why we call them stealers.   Oh, and they will give the customer a
> XXX (fill in the xs with numbers) point checklist that they claim to to,
> but as long as it has wiper blades and some juice in the washer tanks, all
> those XXX points are "just fine" unless the stealer or shop monkey needs to
> make a payment on his newer. bigger boat.  Then several other things will
> be "done" (in theory) to rack up the bill.  Scam city.
>
> Randy Bennell via Mercedes 
>> January 29, 2018 at 3:15 PM
>> One of the fellows I have coffee with most mornings was telling me
>> this morning that his wife's late model Chevy Cruz should have the
>> transmission fluid changed. There is no pan and no filter. It is just a
>> matter of pulling a plug to drain the fluid and then putting the plug back
>> in and re-filling it. He has had it done once already but says this time,
>> he plans to do it himself. The last time, he was charged $600 for this
>> service. Wow!
>>
>> RB
>>
>
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>
> To Unsubscribe or change delivery options go to:
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>
>
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Re: [MBZ] crazy prices for service at the stealer

[Curley McLain via Mercedes]

That is why we call them stealers.   Oh, and they will give the customer 
a XXX (fill in the xs with numbers) point checklist that they claim to 
to, but as long as it has wiper blades and some juice in the washer 
tanks, all those XXX points are "just fine" unless the stealer or shop 
monkey needs to make a payment on his newer. bigger boat.  Then several 
other things will be "done" (in theory) to rack up the bill.  Scam city.



Randy Bennell via Mercedes 
January 29, 2018 at 3:15 PM
One of the fellows I have coffee with most mornings was telling me 
this morning that his wife's late model Chevy Cruz should have the 
transmission fluid changed. There is no pan and no filter. It is just 
a matter of pulling a plug to drain the fluid and then putting the 
plug back in and re-filling it. He has had it done once already but 
says this time, he plans to do it himself. The last time, he was 
charged $600 for this service. Wow!


RB


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Re: [MBZ] crazy prices for service at the stealer

[Randy Bennell via Mercedes]

No, it is a gasser.
Uses some sort of GM synthetic AT fluid but even so, if it used 8 liters 
of $25 fluid, and we calculated the taxes on it,  it would still be over 
$300 labour to drain it and re-fill it.


RB



On 29/01/2018 3:24 PM, Mitch Haley via Mercedes wrote:

Is it a diesel with the Aisin transmission?
The fluid for that thing is over $20/L in the USA.
http://www.cruzetalk.com/forum/169-gen1-diesel-how-diy-library/100281-how-service-lifetime-fill-tranmission-fluid.html



On January 29, 2018 at 4:15 PM Randy Bennell via Mercedes 
 wrote:


  One of the fellows I have coffee with most mornings was telling me
this morning that his wife's late model Chevy Cruz should have the
transmission fluid changed. There is no pan and no filter. It is just a
matter of pulling a plug to drain the fluid and then putting the plug
back in and re-filling it. He has had it done once already but says this
time, he plans to do it himself. The last time, he was charged $600 for
this service. Wow!

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Re: [MBZ] crazy prices for service at the stealer

[Mitch Haley via Mercedes]

Is it a diesel with the Aisin transmission?
The fluid for that thing is over $20/L in the USA. 
http://www.cruzetalk.com/forum/169-gen1-diesel-how-diy-library/100281-how-service-lifetime-fill-tranmission-fluid.html


> On January 29, 2018 at 4:15 PM Randy Bennell via Mercedes 
>  wrote:
> 
> 
>  One of the fellows I have coffee with most mornings was telling me 
> this morning that his wife's late model Chevy Cruz should have the 
> transmission fluid changed. There is no pan and no filter. It is just a 
> matter of pulling a plug to drain the fluid and then putting the plug 
> back in and re-filling it. He has had it done once already but says this 
> time, he plans to do it himself. The last time, he was charged $600 for 
> this service. Wow!

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[MBZ] crazy prices for service at the stealer

[Randy Bennell via Mercedes]

    One of the fellows I have coffee with most mornings was telling me 
this morning that his wife's late model Chevy Cruz should have the 
transmission fluid changed. There is no pan and no filter. It is just a 
matter of pulling a plug to drain the fluid and then putting the plug 
back in and re-filling it. He has had it done once already but says this 
time, he plans to do it himself. The last time, he was charged $600 for 
this service. Wow!


RB


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