MC Support Response time (from "Re: And now for a MetaCard Moment")

2000-02-04 Thread Phil Davis



Scott Rossi wrote:
> 
> > I would like to share a Metacard Moment with all of you.
> 
> Here's another MetaCard moment, though it is a bit different...
> 
> I was up all night, working on a stack for about 8 hours straight.  It was
> about 3AM and things were looking good when suddenly the stack window
> closed.  I thought I must have inadvertently hidden the stack by mistake,
> but attempting to show it resulted in "stack not found".  When attempting to
> open the stack, the stack was not present in the directory file list.  Low
> and behold, it had disappeared completely from my drive.
> 
> Of course I had been thinking "I should be making a copy of this thing" all
> along...
> 
> After a couple of minutes of severe panic, I employed the use of a file
> recovery utility which (thank god) was able to see all the recently saved
> versions of the stack.  (Apparently every time you save a stack on a Mac,
> the previous version is "trashed", or at least the Finder believes so).  I
> was able to recover the mysteriously disappearing project, with not an undue
> amount of relief.
> 
> This was my MetaCard moment.
> 
> (Make the backups, bla bla bla...)
> 
> -
> 
> On a different note, I also want to commend Scott R for his record timing in
> returning answers to technical questions and concerns.  Even suggestions for
> utilities to aid development.  I think folks would be hard pressed to find
> someone as helpful and responsive in this arena as Scott.


I still remember my first experience with MC's support. The entire
delevopment team (4 of us) stayed especially late one evening, working
feverishly to finish a project by the next day. At about 10 PM we ran
into a difficulty we didn't know how to approach, so my boss e-mailed
Scott. Within 15-20 minutes Mr. Raney had responded with a solution.

You gotta understand - we're talkin' a whole different ball game
here... 


> 
> Now if I could only talk him into building that damn blend ink effect...
> 
> Many Regards,
> 
> Scott
> 
> _
> Scott Rossi   Tactile Media - Multimedia & Design
> Creative Director Email: [EMAIL PROTECTED]
>   Web: www.tactilemedia.com
> 
> This is the MetaCard mailing list.
> Archives: http://www.mail-archive.com/metacard%40lists.best.com/
> Info: http://www.xworlds.com/metacard/mailinglist.htm

-- 
Phil Davis
--
[EMAIL PROTECTED]

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RE: And now for a MetaCard Moment

2000-02-04 Thread Blair Moxon

I have run into the same problem on both Mac & PC. It seems the only way to
guarantee your files don't get overwritten, is to copy or back them up on
the desktop (outside of MC).

Blair Moxon
[EMAIL PROTECTED]



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Re: And now for a MetaCard Moment

2000-02-04 Thread Scott Rossi

> I would like to share a Metacard Moment with all of you.

Here's another MetaCard moment, though it is a bit different...

I was up all night, working on a stack for about 8 hours straight.  It was
about 3AM and things were looking good when suddenly the stack window
closed.  I thought I must have inadvertently hidden the stack by mistake,
but attempting to show it resulted in "stack not found".  When attempting to
open the stack, the stack was not present in the directory file list.  Low
and behold, it had disappeared completely from my drive.

Of course I had been thinking "I should be making a copy of this thing" all
along...

After a couple of minutes of severe panic, I employed the use of a file
recovery utility which (thank god) was able to see all the recently saved
versions of the stack.  (Apparently every time you save a stack on a Mac,
the previous version is "trashed", or at least the Finder believes so).  I
was able to recover the mysteriously disappearing project, with not an undue
amount of relief.

This was my MetaCard moment.

(Make the backups, bla bla bla...)

-

On a different note, I also want to commend Scott R for his record timing in
returning answers to technical questions and concerns.  Even suggestions for
utilities to aid development.  I think folks would be hard pressed to find
someone as helpful and responsive in this arena as Scott.

Now if I could only talk him into building that damn blend ink effect...

Many Regards,

Scott

_
Scott Rossi   Tactile Media - Multimedia & Design
Creative Director Email: [EMAIL PROTECTED]
  Web: www.tactilemedia.com


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And now for a MetaCard Moment

2000-02-02 Thread Raymond E. Griffith

I would like to share a Metacard Moment with all of you.

I am operating an internet Trigonometry course. For the course I have
created dozens of gif files, each with several pages, each page timed to
deliver one part of a concept. The time varied from 1 second to as long as
30 seconds, depending upon the complexity of the individual page.

Some students wanted to be able to page through the files more quickly, so I
converted the gifs to Quicktime files. That was OK for a while, but recently
Tripod (where my course material sits) decided that QT files should not be
allowed to operate.

So today, I threw together a 1-card MetaCard stack, with a viewer and a
button. The student downloads the gif to his disk, opens the MetaCard
standalone, clicks the button, selects the file, and he or she is able to
page through it at their own leisure with the controller.

And it only took me about a half-hour to get it right!

Now good people, where else are you going to get a cross-platform product
that will let you do something like that, that quickly?

Scott and company, I thank you very much!

Raymond E. Griffith


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