Re: MQSI CSD-6 giving MQ Begin Errors

2004-07-30 Thread Christopher Warneke
Roll back to CSD05 - if it still works, open a pmr
with IBM.
--- Bharath Ram Srinivasan
[EMAIL PROTECTED] wrote:

 Hi Folks,


  We use a HA clustered system across 2 machines M1 
 M2 in Solaris. We were
 at MQSI CSD Level 2 and WMQ 5.3 CSD 6.


 Yesterday, we upgraded our MQSI to MQSI CSD 6. We
 tested using msgs that
 should fail for parsing, reformatting etc. But the
 msg did not fail, it
 kept retrying with the following errors:



 Jul 29 11:06:42 weut2 MQSeries: [ID 702911
 user.error]
 (QM1.UAT.5CD)[14]BIP2607E
 : Unable to rollback an MQSeries transaction; MQBACK
 failed; queue manager
 ='QM1.UAT
 ', MQCC=2, MQRC=2195; message flow node
 'ComIbmMQConnectionManager'. :
 QM1.UAT.ad00
 6e44-f000--0080-8a7e099e611d:
 /build/S210_P/src/DataFlowEngine/ImbMqManager.cpp:
 789: ImbMqManag
 er::threadCleanupInner: ComIbmMQConnectionManager:
 ComIbmMQConnectionManager
 Jul 29 11:06:42 weut2 MQSeries: [ID 702911
 user.error]
 (QM1.UAT.5CD)[14]BIP2607E
 : Unable to rollback an MQSeries transaction; MQBACK
 failed; queue manager
 ='QM1.UAT
 ', MQCC=2, MQRC=2195; message flow node
 'ComIbmMQConnectionManager'. :
 QM1.UAT.ad00
 6e44-f000--0080-8a7e099e611d:
 /build/S210_P/src/DataFlowEngine/ImbMqManager.cpp:
 789: ImbMqManag
 er::threadCleanupInner: ComIbmMQConnectionManager:
 ComIbmMQConnectionManager


 Also MQ Error logs show:

 AMQ7605: The XA resource manager DB2 XSDSN has
 returned an unexpected
 return
 code -6, when called for xa_rollback.

 EXPLANATION:
 WebSphere MQ received an unexpected return code when
 calling XA resource
 manager DB2 XSDSN at its xa_rollback entry point.
 This indicates an
 internal
 error, either within MQ or the resource manager.
 ACTION:
 Try to determine the source of the error.  A trace
 of the failure could be
 used
 to look at the XA flows between MQ and the resource
 manager. MQ has
 allocated
 an RMId of 3 to this resource manager.  This will be
 useful when isolating
 the
 flows associated with the resource manager
 concerned. If the error occurs
 on an
 xa_commit or xa_rollback request, the queue manager
 will not attempt to
 redeliver the commit or rollback instruction for
 this transaction, until
 after
 the queue manager has been restarted. The
 transaction indoubt is identified
 by
 the following XID of

X'004D514D0024410818F52000772D4E5943474358325F4743535744325F514D312E5541540001'.
 If you think that the error lies within the queue
 manager, contact your IBM
 support center.  Do not discard any information
 describing the problem
 until
 after the problem has been resolved.


 Following this I thought it's a recurrence of IBM
 PMR
 IC30970: GLOBALLY CO-ORDINATED FLOW INVOKING NEON
 PARSER CAUSE XA
 PROBLEMLEAVING DB INVOLVED IN A TRANSACTION LOCKOUT.

 Accordingly there is a recommendation to set the
 envt parameter
 MQSI_NEON_XA_ON to anything. Accordingly, I set the
 envt variable in MQSI
 user .profile as

 export MQSI_NEON_XA_ON=yes

 But still it gave me the same MQ begin errors on
 testng the parsing failure
 msgs.

 Has anyone else experienced this? Any pointers would
 be highly appreciated.

 Thanks in Advance.

 - Bharath

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MQSI CSD-6 giving MQ Begin Errors

2004-07-29 Thread Bharath Ram Srinivasan
Hi Folks,


 We use a HA clustered system across 2 machines M1  M2 in Solaris. We were
at MQSI CSD Level 2 and WMQ 5.3 CSD 6.


Yesterday, we upgraded our MQSI to MQSI CSD 6. We tested using msgs that
should fail for parsing, reformatting etc. But the msg did not fail, it
kept retrying with the following errors:



Jul 29 11:06:42 weut2 MQSeries: [ID 702911 user.error]
(QM1.UAT.5CD)[14]BIP2607E
: Unable to rollback an MQSeries transaction; MQBACK failed; queue manager
='QM1.UAT
', MQCC=2, MQRC=2195; message flow node 'ComIbmMQConnectionManager'. :
QM1.UAT.ad00
6e44-f000--0080-8a7e099e611d:
/build/S210_P/src/DataFlowEngine/ImbMqManager.cpp: 789: ImbMqManag
er::threadCleanupInner: ComIbmMQConnectionManager:
ComIbmMQConnectionManager
Jul 29 11:06:42 weut2 MQSeries: [ID 702911 user.error]
(QM1.UAT.5CD)[14]BIP2607E
: Unable to rollback an MQSeries transaction; MQBACK failed; queue manager
='QM1.UAT
', MQCC=2, MQRC=2195; message flow node 'ComIbmMQConnectionManager'. :
QM1.UAT.ad00
6e44-f000--0080-8a7e099e611d:
/build/S210_P/src/DataFlowEngine/ImbMqManager.cpp: 789: ImbMqManag
er::threadCleanupInner: ComIbmMQConnectionManager:
ComIbmMQConnectionManager


Also MQ Error logs show:

AMQ7605: The XA resource manager DB2 XSDSN has returned an unexpected
return
code -6, when called for xa_rollback.

EXPLANATION:
WebSphere MQ received an unexpected return code when calling XA resource
manager DB2 XSDSN at its xa_rollback entry point.  This indicates an
internal
error, either within MQ or the resource manager.
ACTION:
Try to determine the source of the error.  A trace of the failure could be
used
to look at the XA flows between MQ and the resource manager. MQ has
allocated
an RMId of 3 to this resource manager.  This will be useful when isolating
the
flows associated with the resource manager concerned. If the error occurs
on an
xa_commit or xa_rollback request, the queue manager will not attempt to
redeliver the commit or rollback instruction for this transaction, until
after
the queue manager has been restarted. The transaction indoubt is identified
by
the following XID of
X'004D514D0024410818F52000772D4E5943474358325F4743535744325F514D312E5541540001'.
If you think that the error lies within the queue manager, contact your IBM
support center.  Do not discard any information describing the problem
until
after the problem has been resolved.


Following this I thought it's a recurrence of IBM PMR
IC30970: GLOBALLY CO-ORDINATED FLOW INVOKING NEON PARSER CAUSE XA
PROBLEMLEAVING DB INVOLVED IN A TRANSACTION LOCKOUT.

Accordingly there is a recommendation to set the envt parameter
MQSI_NEON_XA_ON to anything. Accordingly, I set the envt variable in MQSI
user .profile as

export MQSI_NEON_XA_ON=yes

But still it gave me the same MQ begin errors on testng the parsing failure
msgs.

Has anyone else experienced this? Any pointers would be highly appreciated.

Thanks in Advance.

- Bharath

This e-Mail may contain proprietary and confidential information and is sent for the 
intended recipient(s) only.
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are requested to delete this mail immediately.
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CSD 6

2004-06-07 Thread Donald Blake

We've got WMQ 5.3 with CSD6 installed on our Windows XP machines and have hit an issue with the WebSphere MQServices. When we reboot the machine we find we lose our settings relating to Channels (Channel name) and Listeners (Protocol Type and Port number). This has happened on a number of our installations, is this a bug with CSD6? Is there a fix available for this? 


IC39916  IC39679 

Re: CSD 6

2004-06-07 Thread Kelly F. Hickel








Yep, IC39916c





--

Kelly F. Hickel

Senior Software Architect

MQSoftware, Inc.

952.345.8677

[EMAIL PROTECTED]













From: Donald Blake
[mailto:[EMAIL PROTECTED] 
Sent: Monday, June 07, 2004 9:27
AM
To: [EMAIL PROTECTED]
Subject: CSD 6






We've got WMQ 5.3 with CSD6 installed on our Windows XP machines and
have hit an issue with the WebSphere MQServices. When we reboot the
machine we find we lose our settings relating to Channels (Channel name) and
Listeners (Protocol Type and Port number). This has happened on a number
of our installations, is this a bug with CSD6? Is there a fix available
for this? 


IC39916  IC39679 








Re: CSD 6

2004-05-10 Thread Peter Uranyi
Nick,

 Does this ensure that files in use get overwritten?  If not, it sounds like
 it could cause problems.

This option is documented in the memo.ptf that comes with the CSD.  Do you
think IBM would tell you to do this if it wasn't safe?

Yes, you can replace in-use files, but you have to reboot your system to do
that.  Just think what happens when you install a Windows ServicePack.
Basically you are replacing your whole OS: the system dlls, drivers, and even
the kernel itself.  And you are doing this while your system is running!

The reason the CSD install fails is because it simply wants to avoid the
reboot.

I used listdlls and process explorer in the past and they are very useful, but
if your environment can tolerate a few minutes outage while you reboot your
server then don't waste your time trying to track down locked dlls.  (Of course
you should always stop your queue manager and all amq* and runmq* processes :-)

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CSD 6

2004-05-07 Thread Ward, Mike S
Hi all, I am trying to apply csd 6 to a 5.3 install on windows 2000. The
install waits for all MQ applications and processes to complete. Then it
says checking files please wait. Then it stalls and says Websphere MQ files
are in use. Stop activity and retry. The message is AMQ4757. Can anyone
help? I can't find any MQ running except the csd.

Thanks.

Mike S. Ward Jr.
A.V.P. Information Technology
Security Service Federal Credit Union
(210)476-4600
[EMAIL PROTECTED]

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive


Re: CSD 6

2004-05-07 Thread Beinert, William
Windows can be a real PITA in this regard.
Here's my procedure for applying maintenance...

Applying the CSD can be a problem. Installation may fail with message AMQ4757, 
indicating that some MQ processes were still running or MQ files were in use by other 
processes. Resolving this issue entails discovering which processes may be guilty, and 
stopping them.
1.  Verify that there are no MQ DLLs anywhere on the system except the directory 
we installed them in (usually D:\MQ\bin). VB application installers have been known 
copy mqm.dll and mqic32.dll  to C:\WINNT\system32, where they will be used in place of 
the properly installed ones. If you find any, delete them, and beat up the application 
developers.
2.  There is an MQ Services icon in the system tray at the lower right of the 
screen. Right click on it and select  Stop if it is running, then Hide. This will 
stop process amqmtbrn.
3.  Stop any queue managers running on the system
4.  Close MQ Explorer running on the system
5.  Close any user application that is using MQ.
6.  Open the MQ Services application and make sure all the services are stopped 
and set to Manual.
7.  Right click on My Computer and select Manage
8.  Expand the Services and Applications at the bottom of the left panel.
9.  Select Services. The right panel will list all of the sevices running on the 
machine. One or more of these is guilty. Suspects should be stopped and disabled. 
(right click and select properties).  This is a list of known offenders (there may 
be others). Keep this list up to date for our installation.
· MQ itself. This will be labeled MQSeries or IBM WebsphereMQ. (amqsvc.exe)
· Any application using MQ that is implemented as a service. A vendor application 
might do this, and you will have to hunt it down or find out from the vendor. On PKMS, 
it was Manager...WMPROD, VisiBroker OSAgent - WMPROD, and several ComLink 
Engine
· Norton Anti Virus (rtvscan.exe)
· Version Control Agent (vcagent.exe)
· Machine Debug Manager (mdm.exe)
· Windows Management - several  (WinMgmt.exe and Services.exe)
· Performance Sentry (dmperfss.exe)
· Performance Logs and Alert (smlogsvc.exe)
10. Reboot before using the SysInternals tools
11. At this point you want to check if you have got them all. Some tools from 
www.sysinternals.com have been installed in the MQAdmin\tools directory to help.. 
There is a README files for each utility.
· Open a command line window and cd to that directory
· Run listdlls  dlloutput.txt  This pipes the output of listdlls to file 
dlloutput.txt.
· Run handle  handleoutput.txt This pipes the output of handle to file 
handleoutput.txt
· Run pslist  pslistoutput.txt This pipes the output of pslist to file 
pslistoutput.txt
· Open dlloutput.tx and search for MQ. If you find any, (except the listdlls 
process) stop the process and add it to the above list.
· Open handleoutput.tx and search for MQ. If you find any, (except the processes 
like Explorer and CMD.EXE that have a handle on the MQAdmin/tools directory ) stop the 
process and add it to the above list.
· Unfortunately, these utilities only give you the executable name and the Process 
ID (PID).  As in dmperfss.exe pid: 904 .  It is up to you to find out that this is 
the Service displayed as Performance Sentry. Do this by right-clicking on each 
service and selecting Properties. It is displayed in the dialog box.
12. Reboot the server. If you still get AMQ4757 messages, keep digging through the 
Services and disabling them (keep accurate records). The Sysinternals tools did not 
find all of the processes on PKMST.
13. Once the CSD is applied, set all the services you disabled to Automatic and 
reboot the server again.
14. To verify that the CSD was applied, type MQVER at a command line.
15. Restart the queue manager.
16. Test all MQ applications.


Bill Beinert
Systems Programming
Con Edison

When they took the fourth amendment,
   I was quiet because I didn't deal drugs!
When they took the sixth amendment,
   I was quiet because, I was innocent.
When they took the second amendment,
   I was quiet because I didn't own a gun!
Now they've taken the first amendment,
   and I can say (or do) nothing about it.
The Second Amendment is in place in case they ignore the others.
MODWN DAbE



-Original Message-
From: MQSeries List [mailto:[EMAIL PROTECTED] Behalf Of Ward,
Mike S
Sent: Friday, May 07, 2004 8:39 AM
To: [EMAIL PROTECTED]
Subject: CSD 6


Hi all, I am trying to apply csd 6 to a 5.3 install on windows 2000. The
install waits for all MQ applications and processes to complete. Then it
says checking files please wait. Then it stalls and says Websphere MQ files
are in use. Stop activity and retry. The message is AMQ4757. Can anyone
help? I can't find any MQ running except the csd.

Thanks.

Mike S. Ward Jr.
A.V.P. Information Technology
Security Service Federal

Re: CSD 6

2004-05-07 Thread Heggie, Peter
My thanks to Bill who has come up with this checklist. It has helped me
many times.



Lots of hidden hassles in Windows. I had the same problem myself a few
months ago, and with the help of folks on this list I developed the
following checklist. Let me know if it works for you, and if there is
anything that should be added to it.
 
Bill
 
 

Preventive Maintenance
Fixes are available from IBM at
http://www-3.ibm.com/software/integration/mqfamily/support/summary/wnt.h
tml.

Applying the CSD can be a problem. CSD05 applied to my workstation and
to the sandbox with no problems, but it took all day to apply it to QM1.
Installation would fail with message AMQ4757, indicating that some MQ
processes were still running or MQ files were in use by other processes.
Resolving this issue entails discovering which processes may be guilty,
and stopping them.

There is an MQ Services icon in the system tray at the lower right of
the screen. Right click on it and select Hide. This will stop process
amqmtbrn. 

Stop any queue managers running on the system 

Close MQ Explorer running on the system 

Close any user application that is using MQ. 

Open the MQ Services application and make sure all the services are
stopped and set to Manual. 

Right click on My Computer and select Manage 
Expand the Services and Applications at the bottom of the left panel. 
Select Services. The right panel will list all of the services running
on the machine. One or more of these is guilty. Suspects should be
stopped and disabled. (right click and select properties).  This is a
list of known offenders (there may be others): 
- MQ itself. This will be labeled MQSeries or WebsphereMQ. 
- Any application using MQ that is implemented as a service. A vendor
application might do this, and you will have to hunt it down or find out
from the vendor. On PKMS, it was Manager...WMPROD, VisiBroker OSAgent
- WMPROD, and several ComLink Engine 
- Norton Anti Virus 
- Compaq Version Control Agent 
- Machine Debug Manager 
- Windows Management (and extensions)

At this point you want to check if you have got them all. Some tools
from www.sysinternals.com have been installed in the MQAdmin\tools
directory to help.. There is a README files for each utility. 
Open a command line window and cd to that directory 
Run listdlls  dlloutputt.txt  This pipes the output of listdlls to file
dlloutput.txt. 
Run handle  handleoutput.txt This pipes the output of handle to file
handleoutput.txt 
Open dlloutput.tx and search for MQ. If you find any, (except the
listdlls process) stop the process and add it to the above list. 
Open handleoutput.tx and search for MQ. If you find any, (except the
processes like Explorer and CMD.EXE that have a handle on the
MQAdmin/tools directory ) stop the process and add it to the above list.

Reboot the server. If you still get AMQ4757 messages, keep digging
through the Services and disabling them (keep accurate records). The
Sysinternals tools did not find all of the processes on QM1. 
Once the CSD is applied, set all the services you disabled to Automatic
and reboot the server again. 

To verify that the CSD was applied, type MQVER at a command line. 
Restart the queue manager


-Original Message-
From: MQSeries List [mailto:[EMAIL PROTECTED] On Behalf Of Ward,
Mike S
Sent: Friday, May 07, 2004 8:39 AM
To: [EMAIL PROTECTED]
Subject: CSD 6

Hi all, I am trying to apply csd 6 to a 5.3 install on windows 2000. The
install waits for all MQ applications and processes to complete. Then it
says checking files please wait. Then it stalls and says Websphere MQ
files
are in use. Stop activity and retry. The message is AMQ4757. Can anyone
help? I can't find any MQ running except the csd.

Thanks.

Mike S. Ward Jr.
A.V.P. Information Technology
Security Service Federal Credit Union
(210)476-4600
[EMAIL PROTECTED]

Instructions for managing your mailing list subscription are provided in
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Re: CSD 6

2004-05-07 Thread Potkay, Peter M (PLC, IT)
Mike, this comes up so often that I wrote up a doc for my team. Below is a
copy of the relevant section:


The next step starts the CSD (Fix Pack) installation
21. When applying a CSD, no MQSeries dlls can be held by any programs.
This step will insure that all MQSeries dlls are released.
a.  Go to Services and stop the IBM MQSeries Service. Wait a
minute or so, and if still present after 1 minute, right click on the
MQServices Icon in the Task bar to stop WebSphere MQ and again to hide the
icon. Give it (amqsvc.exe) a minute to drop out of the Task Manager after
hiding it.
b.  The services listed in Appendix A should also be stopped
when trying to install the CSD. They have all been known to hold onto MQ
dlls.



Appendix A
Windows Services That Use MQSeries Files
The following is a list of services that typically run on Windows Servers at
The Hartford. All have been know to interfere with MQSeries Installs /
Upgrades due to the fact that they use MQSeries dlls. If MQSeries dlls are
in use, MQ will not allow you to upgrade MQ.

Use this as a checklist to know which Services you shut off, so that you can
restore them all back to their prior state upon completion of your MQSeries
work on this server.

1.  BGS_SDService   Manual or Automatic
2.  BMC SoftwareManual or Automatic
3.  CPQHostsManual or Automatic
4.  Compaq EcoTools Manual or Automatic
5.  Compaq Versioning Control   Manual or Automatic
6.  IBM MQSeriesManual or Automatic
7.  IBM MQSI Broker Manual or Automatic
8.  IBM MQSI Configuration Manager  Manual or Automatic
9.  Norton Anti Virus   Manual or Automatic
10. Performance Data Log ServiceManual or Automatic
11. QPASA (all three components)Manual or Automatic
12. SMV Collector   Manual or Automatic
13. Tivoli  Manual or Automatic
14. Windows Management Instrumentation  Manual or Automatic
15. BMC is also known to hang onto to MQ Files, but it is not a service.
You may need to manually kill it using procexp.exe. BMC is not always
present, so you may not want to bother looking for this unless the CSD
install cries about locked files even after stopping all of the above. Use
listdlls.exe to see what is holding an MQSeries file; use procexp.exe to
kill it if you can't find it in Task Manager or Services.



-Original Message-
From: Ward, Mike S [mailto:[EMAIL PROTECTED]
Sent: Friday, May 07, 2004 8:39 AM
To: [EMAIL PROTECTED]
Subject: CSD 6


Hi all, I am trying to apply csd 6 to a 5.3 install on windows 2000. The
install waits for all MQ applications and processes to complete. Then it
says checking files please wait. Then it stalls and says Websphere MQ files
are in use. Stop activity and retry. The message is AMQ4757. Can anyone
help? I can't find any MQ running except the csd.

Thanks.

Mike S. Ward Jr.
A.V.P. Information Technology
Security Service Federal Credit Union
(210)476-4600
[EMAIL PROTECTED]

Instructions for managing your mailing list subscription are provided in
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This communication, including attachments, is for the exclusive use of
addressee and may contain proprietary, confidential or privileged
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Re: CSD 6

2004-05-07 Thread Nick Beckson
Mike,

Not an expert here but I think you could check the task manager for any amq*
tasks and stop them, this worked for me,

Nick


=
Nick Beckson
Country Manager Benelux Region.

Cressida Technology Ltd.
Tel:   +31 (0)416 340 447

Mob: +31 (0)6 53 20 29 29
Mail: [EMAIL PROTECTED]
Web: www.cressida.info
-Original Message-
From: MQSeries List [mailto:[EMAIL PROTECTED] On Behalf Of Ward, Mike
S
Sent: vrijdag 7 mei 2004 14:39
To: [EMAIL PROTECTED]
Subject: CSD 6

Hi all, I am trying to apply csd 6 to a 5.3 install on windows 2000. The
install waits for all MQ applications and processes to complete. Then it
says checking files please wait. Then it stalls and says Websphere MQ files
are in use. Stop activity and retry. The message is AMQ4757. Can anyone
help? I can't find any MQ running except the csd.

Thanks.

Mike S. Ward Jr.
A.V.P. Information Technology
Security Service Federal Credit Union
(210)476-4600
[EMAIL PROTECTED]

Instructions for managing your mailing list subscription are provided in the
Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
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Re: CSD 6

2004-05-07 Thread David C. Partridge
Did you stop (hide) the button bar applet after using it to stop the
MQSeries service?

Dave

-Original Message-
From: MQSeries List [mailto:[EMAIL PROTECTED] Behalf Of Ward,
Mike S
Sent: 07 May 2004 13:39
To: [EMAIL PROTECTED]
Subject: CSD 6


Hi all, I am trying to apply csd 6 to a 5.3 install on windows 2000. The
install waits for all MQ applications and processes to complete. Then it
says checking files please wait. Then it stalls and says Websphere MQ files
are in use. Stop activity and retry. The message is AMQ4757. Can anyone
help? I can't find any MQ running except the csd.

Thanks.

Mike S. Ward Jr.
A.V.P. Information Technology
Security Service Federal Credit Union
(210)476-4600
[EMAIL PROTECTED]

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive

Instructions for managing your mailing list subscription are provided in
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Archive: http://vm.akh-wien.ac.at/MQSeries.archive


Re: CSD 6

2004-05-07 Thread Emile Kearns
Make MQSeries Service startup MANUAL, Reboot and hide your toolbar(AMQMTBRN
process) and retry

-Original Message-
From: MQSeries List [mailto:[EMAIL PROTECTED] On Behalf Of Ward, Mike
S
Sent: 07 May 2004 02:39 PM
To: [EMAIL PROTECTED]
Subject: CSD 6

Hi all, I am trying to apply csd 6 to a 5.3 install on windows 2000. The
install waits for all MQ applications and processes to complete. Then it
says checking files please wait. Then it stalls and says Websphere MQ files
are in use. Stop activity and retry. The message is AMQ4757. Can anyone
help? I can't find any MQ running except the csd.

Thanks.

Mike S. Ward Jr.
A.V.P. Information Technology
Security Service Federal Credit Union
(210)476-4600
[EMAIL PROTECTED]

Instructions for managing your mailing list subscription are provided in
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Re: CSD 6

2004-05-07 Thread Ken Woloschuk
Have a look at the following link:

http://www-1.ibm.com/support/docview.wss?rs=0q1=amq4757uid=swg21157389loc
=en_UScs=utf-8cc=uslang=en



-Original Message-
From: MQSeries List [mailto:[EMAIL PROTECTED] Behalf Of Ward,
Mike S
Sent: Friday, May 07, 2004 06:39
To: [EMAIL PROTECTED]
Subject: CSD 6


Hi all, I am trying to apply csd 6 to a 5.3 install on windows 2000. The
install waits for all MQ applications and processes to complete. Then it
says checking files please wait. Then it stalls and says Websphere MQ files
are in use. Stop activity and retry. The message is AMQ4757. Can anyone
help? I can't find any MQ running except the csd.

Thanks.

Mike S. Ward Jr.
A.V.P. Information Technology
Security Service Federal Credit Union
(210)476-4600
[EMAIL PROTECTED]

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive


Re: CSD 6

2004-05-07 Thread Ruzi R
Mike,

Here is waht we do:

1-Stop all MQ monitoring tools still running (Tivoli
etc.)
2- Stop MQServices in: Start\Adminstrative
Tools\Services.
3- Stop any Antivirus process
4- Install CSD
5- Start the MQServices and antivirus processes
mentioned in step 1 and 2.

In order to determine the MQ files in use:

   1-  Use the program listdlls.exe which is
downloaded from:
http://www.sysinternals.com/ntw2k/freeware/listdlls.shtml

   2- Put the listdlls.exe into a folder on the
server:
  D:\temp\MQSUPPORT
   3- CD into that directory from the dos prompt
   4- Run listdlls.exe listdllsout.txt
   5- Browse listdllsout.txt and do a search for MQ.
If there is any, kill/stop that process using the MQ
dll.

Hope this helps.

Best regards, and have a good weekend.

Ruzi

--- Ward, Mike S [EMAIL PROTECTED] wrote:
 Hi all, I am trying to apply csd 6 to a 5.3 install
 on windows 2000. The
 install waits for all MQ applications and processes
 to complete. Then it
 says checking files please wait. Then it stalls and
 says Websphere MQ files
 are in use. Stop activity and retry. The message is
 AMQ4757. Can anyone
 help? I can't find any MQ running except the csd.

 Thanks.

 Mike S. Ward Jr.
 A.V.P. Information Technology
 Security Service Federal Credit Union
 (210)476-4600
 [EMAIL PROTECTED]

 Instructions for managing your mailing list
 subscription are provided in
 the Listserv General Users Guide available at
 http://www.lsoft.com
 Archive: http://vm.akh-wien.ac.at/MQSeries.archive

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive


Re: CSD 6

2004-05-07 Thread Kumar, Sudheer
Bill's list is really useful.

You may also get good information on the files that are in use, and restrict
the installation, from the installation log. This file is located in the
%TEMP% directory and its name is amqicsdn.txt.
One other work around that I have adopted is RENAME the DLL files that are
in use during the installation. The installer program will be angry on you
for these missing DLLs, but thats OK. I have adopted this a number of times
and it worked for me. The culprits that hold the installation include:

amqxcsn.dll
amqxcsn2.dll
amqmgs.dll
amqmso.dll
amqmperf.dll

to list a few.

The installation will copy newer versions of these DLLs anyway; and then you
may delete the renamed DLLs.

Hope this helps.

-Sudheer

-Original Message-
From: MQSeries List [mailto:[EMAIL PROTECTED] Behalf Of
Beinert, William
Sent: Friday, May 07, 2004 10:05 AM
To: [EMAIL PROTECTED]
Subject: Re: CSD 6


Windows can be a real PITA in this regard.
Here's my procedure for applying maintenance...

Applying the CSD can be a problem. Installation may fail with message
AMQ4757, indicating that some MQ processes were still running or MQ files
were in use by other processes. Resolving this issue entails discovering
which processes may be guilty, and stopping them.
1.  Verify that there are no MQ DLLs anywhere on the system except the
directory we installed them in (usually D:\MQ\bin). VB application
installers have been known copy mqm.dll and mqic32.dll  to
C:\WINNT\system32, where they will be used in place of the properly
installed ones. If you find any, delete them, and beat up the application
developers.
2.  There is an MQ Services icon in the system tray at the lower right
of the screen. Right click on it and select  Stop if it is running, then
Hide. This will stop process amqmtbrn.
3.  Stop any queue managers running on the system
4.  Close MQ Explorer running on the system
5.  Close any user application that is using MQ.
6.  Open the MQ Services application and make sure all the services are
stopped and set to Manual.
7.  Right click on My Computer and select Manage
8.  Expand the Services and Applications at the bottom of the left
panel.
9.  Select Services. The right panel will list all of the sevices
running on the machine. One or more of these is guilty. Suspects should be
stopped and disabled. (right click and select properties).  This is a list
of known offenders (there may be others). Keep this list up to date for our
installation.
· MQ itself. This will be labeled MQSeries or IBM WebsphereMQ.
(amqsvc.exe)
· Any application using MQ that is implemented as a service. A vendor
application might do this, and you will have to hunt it down or find out
from the vendor. On PKMS, it was Manager...WMPROD, VisiBroker OSAgent -
WMPROD, and several ComLink Engine
· Norton Anti Virus (rtvscan.exe)
· Version Control Agent (vcagent.exe)
· Machine Debug Manager (mdm.exe)
· Windows Management - several  (WinMgmt.exe and Services.exe)
· Performance Sentry (dmperfss.exe)
· Performance Logs and Alert (smlogsvc.exe)
10. Reboot before using the SysInternals tools
11. At this point you want to check if you have got them all. Some tools
from www.sysinternals.com have been installed in the MQAdmin\tools directory
to help.. There is a README files for each utility.
· Open a command line window and cd to that directory
· Run listdlls  dlloutput.txt  This pipes the output of listdlls to
file dlloutput.txt.
· Run handle  handleoutput.txt This pipes the output of handle to file
handleoutput.txt
· Run pslist  pslistoutput.txt This pipes the output of pslist to file
pslistoutput.txt
· Open dlloutput.tx and search for MQ. If you find any, (except the
listdlls process) stop the process and add it to the above list.
· Open handleoutput.tx and search for MQ. If you find any, (except the
processes like Explorer and CMD.EXE that have a handle on the MQAdmin/tools
directory ) stop the process and add it to the above list.
· Unfortunately, these utilities only give you the executable name and
the Process ID (PID).  As in dmperfss.exe pid: 904 .  It is up to you to
find out that this is the Service displayed as Performance Sentry. Do this
by right-clicking on each service and selecting Properties. It is displayed
in the dialog box.
12. Reboot the server. If you still get AMQ4757 messages, keep digging
through the Services and disabling them (keep accurate records). The
Sysinternals tools did not find all of the processes on PKMST.
13. Once the CSD is applied, set all the services you disabled to
Automatic and reboot the server again.
14. To verify that the CSD was applied, type MQVER at a command line.
15. Restart the queue manager.
16. Test all MQ applications.


Bill Beinert
Systems Programming
Con Edison

When they took the fourth amendment,
   I was quiet because I didn't deal drugs!
When they took the sixth

Re: CSD 6

2004-05-07 Thread WR
At 05:39 AM 5/7/2004, Ward, Mike S wrote:
Hi all, I am trying to apply csd 6 to a 5.3 install on windows 2000. The
install waits for all MQ applications and processes to complete. Then it
says checking files please wait. Then it stalls and says Websphere MQ files
are in use. Stop activity and retry. The message is AMQ4757. Can anyone
help? I can't find any MQ running except the csd.
After stopping MQ, use the Windows Task Manager to stop amqmtbrn.exe (the
task bar icon process) and try again...
-Will

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive


Re: CSD 6

2004-05-07 Thread Peter Uranyi
Mike,

I found that instead of playing detective, the easiest way is to force the
install and then reboot the server.  Just specify the MQPINUSEOK option on the
command-line like this:

U200202A.exe -a MQPINUSEOK=1

This way the install will run even if files are in use.

HTH,
Peter

--- Ward, Mike S [EMAIL PROTECTED] wrote:
 Hi all, I am trying to apply csd 6 to a 5.3 install on windows 2000. The
 install waits for all MQ applications and processes to complete. Then it
 says checking files please wait. Then it stalls and says Websphere MQ files
 are in use. Stop activity and retry. The message is AMQ4757. Can anyone
 help? I can't find any MQ running except the csd.

 Thanks.

 Mike S. Ward Jr.
 A.V.P. Information Technology
 Security Service Federal Credit Union
 (210)476-4600
 [EMAIL PROTECTED]

 Instructions for managing your mailing list subscription are provided in
 the Listserv General Users Guide available at http://www.lsoft.com
 Archive: http://vm.akh-wien.ac.at/MQSeries.archive

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive


Re: CSD 6

2004-05-07 Thread Rick Tsujimoto
You can try two things:
1. run one of those shareware programs that will report any sharing
conflicts, e.g. I use a program called handleex
2. look at the install trace log and see what it's complaining about

I had a similar problem, but with CSD5.  I had to retry a couple of times
before it finally took.  Never did find out what it was complaining about
though.




  Ward, Mike S
  [EMAIL PROTECTED] To:  [EMAIL PROTECTED]
  cc:
  Sent by: Subject: CSD 6
  MQSeries List
  [EMAIL PROTECTED]
  en.AC.AT


  05/07/2004 08:39
  AM
  Please respond
  to MQSeries List





Hi all, I am trying to apply csd 6 to a 5.3 install on windows 2000. The
install waits for all MQ applications and processes to complete. Then it
says checking files please wait. Then it stalls and says Websphere MQ files
are in use. Stop activity and retry. The message is AMQ4757. Can anyone
help? I can't find any MQ running except the csd.

Thanks.

Mike S. Ward Jr.
A.V.P. Information Technology
Security Service Federal Credit Union
(210)476-4600
[EMAIL PROTECTED]

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive


Re: CSD 6

2004-05-07 Thread David Friedman
Try this utility, it will show you all processes running on the system:

http://www.pcworld.com/downloads/file_description/0,fid,6102,00.asp

If you have Web Sphere running on the box, he uses a version of MQ as well,
which might hang the machine up.


-Original Message-
From: MQSeries List [mailto:[EMAIL PROTECTED] Behalf Of Ward,
Mike S
Sent: Friday, May 07, 2004 8:39 AM
To: [EMAIL PROTECTED]
Subject: CSD 6


Hi all, I am trying to apply csd 6 to a 5.3 install on windows 2000. The
install waits for all MQ applications and processes to complete. Then it
says checking files please wait. Then it stalls and says Websphere MQ files
are in use. Stop activity and retry. The message is AMQ4757. Can anyone
help? I can't find any MQ running except the csd.

Thanks.

Mike S. Ward Jr.
A.V.P. Information Technology
Security Service Federal Credit Union
(210)476-4600
[EMAIL PROTECTED]

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive


Re: CSD 6

2004-05-07 Thread philip . distefano
Me too.  I eventually killed any processes beginning with amq or runmq,
then the installed worked OK.  I first, stopped the mq services.






  Rick Tsujimoto
  [EMAIL PROTECTED]To:   [EMAIL PROTECTED]
  .CANON.COMcc:
  Sent by: MQSeries List Subject:  Re: CSD 6
  [EMAIL PROTECTED]


  05/07/2004 10:16 AM
  Please respond to MQSeries
  List






You can try two things:
1. run one of those shareware programs that will report any sharing
conflicts, e.g. I use a program called handleex
2. look at the install trace log and see what it's complaining about

I had a similar problem, but with CSD5.  I had to retry a couple of times
before it finally took.  Never did find out what it was complaining about
though.




  Ward, Mike S
  [EMAIL PROTECTED] To:
[EMAIL PROTECTED]
  cc:
  Sent by: Subject: CSD 6
  MQSeries List
  [EMAIL PROTECTED]
  en.AC.AT


  05/07/2004 08:39
  AM
  Please respond
  to MQSeries List





Hi all, I am trying to apply csd 6 to a 5.3 install on windows 2000. The
install waits for all MQ applications and processes to complete. Then it
says checking files please wait. Then it stalls and says Websphere MQ files
are in use. Stop activity and retry. The message is AMQ4757. Can anyone
help? I can't find any MQ running except the csd.

Thanks.

Mike S. Ward Jr.
A.V.P. Information Technology
Security Service Federal Credit Union
(210)476-4600
[EMAIL PROTECTED]

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive







This communication is for informational purposes only.  It is not intended as
an offer or solicitation for the purchase or sale of any financial instrument
or as an official confirmation of any transaction. All market prices, data
and other information are not warranted as to completeness or accuracy and
are subject to change without notice. Any comments or statements made herein
do not necessarily reflect those of J.P. Morgan Chase  Co., its
subsidiaries and affiliates.

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Re: CSD 6

2004-05-07 Thread Nick Dilauro
Peter,

Does this ensure that files in use get overwritten?  If not, it sounds like
it could cause problems.

Nick


-Original Message-
From: MQSeries List [mailto:[EMAIL PROTECTED] On Behalf Of Peter
Uranyi
Sent: Friday, May 07, 2004 9:19 AM
To: [EMAIL PROTECTED]
Subject: Re: CSD 6

Mike,

I found that instead of playing detective, the easiest way is to force the
install and then reboot the server.  Just specify the MQPINUSEOK option on
the
command-line like this:

U200202A.exe -a MQPINUSEOK=1

This way the install will run even if files are in use.

HTH,
Peter

--- Ward, Mike S [EMAIL PROTECTED] wrote:
 Hi all, I am trying to apply csd 6 to a 5.3 install on windows 2000. The
 install waits for all MQ applications and processes to complete. Then it
 says checking files please wait. Then it stalls and says Websphere MQ
files
 are in use. Stop activity and retry. The message is AMQ4757. Can anyone
 help? I can't find any MQ running except the csd.

 Thanks.

 Mike S. Ward Jr.
 A.V.P. Information Technology
 Security Service Federal Credit Union
 (210)476-4600
 [EMAIL PROTECTED]

 Instructions for managing your mailing list subscription are provided in
 the Listserv General Users Guide available at http://www.lsoft.com
 Archive: http://vm.akh-wien.ac.at/MQSeries.archive

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive

Instructions for managing your mailing list subscription are provided in
the Listserv General Users Guide available at http://www.lsoft.com
Archive: http://vm.akh-wien.ac.at/MQSeries.archive


Re: CSD 6

2004-05-07 Thread Ward, Mike S
Thanks very much. This helped a great deal.

-Original Message-
From: Beinert, William [mailto:[EMAIL PROTECTED]
Sent: Friday, May 07, 2004 9:05 AM
To: [EMAIL PROTECTED]
Subject: Re: CSD 6


Windows can be a real PITA in this regard.
Here's my procedure for applying maintenance...

Applying the CSD can be a problem. Installation may fail with message
AMQ4757, indicating that some MQ processes were still running or MQ files
were in use by other processes. Resolving this issue entails discovering
which processes may be guilty, and stopping them.
1.  Verify that there are no MQ DLLs anywhere on the system except the
directory we installed them in (usually D:\MQ\bin). VB application
installers have been known copy mqm.dll and mqic32.dll  to
C:\WINNT\system32, where they will be used in place of the properly
installed ones. If you find any, delete them, and beat up the application
developers.
2.  There is an MQ Services icon in the system tray at the lower right
of the screen. Right click on it and select  Stop if it is running, then
Hide. This will stop process amqmtbrn.
3.  Stop any queue managers running on the system
4.  Close MQ Explorer running on the system
5.  Close any user application that is using MQ.
6.  Open the MQ Services application and make sure all the services are
stopped and set to Manual.
7.  Right click on My Computer and select Manage
8.  Expand the Services and Applications at the bottom of the left
panel.
9.  Select Services. The right panel will list all of the sevices
running on the machine. One or more of these is guilty. Suspects should be
stopped and disabled. (right click and select properties).  This is a list
of known offenders (there may be others). Keep this list up to date for our
installation.
· MQ itself. This will be labeled MQSeries or IBM WebsphereMQ.
(amqsvc.exe)
· Any application using MQ that is implemented as a service. A vendor
application might do this, and you will have to hunt it down or find out
from the vendor. On PKMS, it was Manager...WMPROD, VisiBroker OSAgent -
WMPROD, and several ComLink Engine
· Norton Anti Virus (rtvscan.exe)
· Version Control Agent (vcagent.exe)
· Machine Debug Manager (mdm.exe)
· Windows Management - several  (WinMgmt.exe and Services.exe)
· Performance Sentry (dmperfss.exe)
· Performance Logs and Alert (smlogsvc.exe)
10. Reboot before using the SysInternals tools
11. At this point you want to check if you have got them all. Some tools
from www.sysinternals.com have been installed in the MQAdmin\tools directory
to help.. There is a README files for each utility.
· Open a command line window and cd to that directory
· Run listdlls  dlloutput.txt  This pipes the output of listdlls to
file dlloutput.txt.
· Run handle  handleoutput.txt This pipes the output of handle to file
handleoutput.txt
· Run pslist  pslistoutput.txt This pipes the output of pslist to file
pslistoutput.txt
· Open dlloutput.tx and search for MQ. If you find any, (except the
listdlls process) stop the process and add it to the above list.
· Open handleoutput.tx and search for MQ. If you find any, (except the
processes like Explorer and CMD.EXE that have a handle on the MQAdmin/tools
directory ) stop the process and add it to the above list.
· Unfortunately, these utilities only give you the executable name and
the Process ID (PID).  As in dmperfss.exe pid: 904 .  It is up to you to
find out that this is the Service displayed as Performance Sentry. Do this
by right-clicking on each service and selecting Properties. It is displayed
in the dialog box.
12. Reboot the server. If you still get AMQ4757 messages, keep digging
through the Services and disabling them (keep accurate records). The
Sysinternals tools did not find all of the processes on PKMST.
13. Once the CSD is applied, set all the services you disabled to
Automatic and reboot the server again.
14. To verify that the CSD was applied, type MQVER at a command line.
15. Restart the queue manager.
16. Test all MQ applications.


Bill Beinert
Systems Programming
Con Edison

When they took the fourth amendment,
   I was quiet because I didn't deal drugs!
When they took the sixth amendment,
   I was quiet because, I was innocent.
When they took the second amendment,
   I was quiet because I didn't own a gun!
Now they've taken the first amendment,
   and I can say (or do) nothing about it.
The Second Amendment is in place in case they ignore the others.
MODWN DAbE



-Original Message-
From: MQSeries List [mailto:[EMAIL PROTECTED] Behalf Of Ward,
Mike S
Sent: Friday, May 07, 2004 8:39 AM
To: [EMAIL PROTECTED]
Subject: CSD 6


Hi all, I am trying to apply csd 6 to a 5.3 install on windows 2000. The
install waits for all MQ applications and processes to complete. Then it
says checking files please wait. Then it stalls and says Websphere MQ files
are in use. Stop activity and retry