RE: Desperate - failed: Lost connection to MySQL server during query

2003-01-02 Thread Chris Faust
Thanks for the help John, I really don't know all the specifics of the
hardware setup as it is all out at our ISP, I know its a rack mounted P4 and
its going into a Cisco switch but that's about it.

We have made some progress though and as strange as it sounds its really
looking like its something with RH 8, in short we downgraded perl 5.8 to
5.6.1 with no results, we then went from Apache 2 down to 1.3 with no
results, then that night backup exec came through and the machine spiked to
100% - noticed it by luck of being on the machine at the same time, this
pretty much took Apache, Perl and my code out of the question.

Did up a new machine (same specs), put RH 7.3 on it, copied everything over
and made it live.. Right before we switched over to the new machine we
stopped throttling the server (it was the only way to stop those errors) and
instantly those connection failures started happening like crazy.
As soon as we made the switch, they all went away, load was cut in half and
CPU idle went up around 30 to 40% and things were just screaming, 110%
improvement in all areas.

So you'd think everything was wonderful now, wouldn't you?.. Well check this
out.. As soon as the new web server was brought up I started getting (and
still get) tons of Aborted connection ... (Got an error reading
communication packets) - and mySql has run without a flaw since day one,
also the scripts and DBI and everything was exactly the same on the new web
server from the old web server (mysql would have no knowledge of the
switch).
I can say I'm about 98% sure that everything mySql shows for this problem
at:
http://www.mysql.com/doc/en/Communication_errors.html
Isn't a issue.

As RH 8 is also running on the dedicated mySql machine, I'm starting to
believe its the root of all my problems.

Its been a wild week!!

Thanks
-Chris



 -Original Message-
 From: John P [mailto:[EMAIL PROTECTED]]
 Sent: Saturday, December 28, 2002 1:45 PM
 To: Chris Faust; [EMAIL PROTECTED]
 Subject: Re: Desperate - failed: Lost connection to MySQL server during
 query


  If you are running close to the same setup with no problems
 then I feel a
  little better about it not being a issue of pure traffic.

 Yes, we operate in a very similar way to you. (BTW, we have had very good
 results with a PHP based cache facility that simply stores the db driven
 pages over a selectable time period; good if your pages don't change that
 much! Capacity increased 4000% or so; would imagine something
 similar exists
 for perl)

  I don't think the link between the machines is a issue, both
 machines are
  dedicated and at the same location, I've tried using both the
 external and
  internal (10.0.x.x) IP to connect to the DB with the same
 results and in
 all
  cases both machines have had entries in their hosts file for
 one another.
 
  As for simultaneous connections, that is something that I
 still need to go
  through the logs and come up with a real number for those time
 frames.. I
  don't know anyway to see a real number of actual users using Apache via
 the
  command line (is there such a thing?).

 I've always done ps -ef | grep httpd | wc -l a few times which shows the
 processes, you can get a good idea of whether the site is busy or not. I
 don't know how to actually find the exact number of users, I
 suppose netstat
 ?

  One thing I wonder that I forgot to ask - does using IP address as the
 host
  for a user in mySql matter? Meaning before DNS switched over I
 wanted to
 get
  everything up and running so I created all the mysql user
 accounts based
 on
  the IP address of the web server (and not name).
  I would think if this were a issue at all I would be getting denied
  messages and it wouldn't work 100% of the time, but I thought I would
 throw
  it out there.

 I'd do everything by IP, especially for the internal stuff.

 It might be worth trying a dedicated cable+two separate network cards in
 each server to handle MySQL traffic. Just a thought, but could packets be
 getting lost between the two servers (network overloaded or out
 of ports on
 eth0 or ..?)

 Post your exact network setup (machines, switches/hubs etc) and
 that might
 give some more clues?

 Good luck
 John




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Re: Desperate - failed: Lost connection to MySQL server during query

2003-01-02 Thread Gelu Gogancea
Hi,
You right.RH8 have a problem with glibc.All people from the list recommende
to make a downgrade to version 2.x or download binary distribution from
MySQL site which is compiled with the right version of glibc.
Are and other ways to solve your problems but i think you need to a stable
solution.
Anyway if you start MySQL daemon with option --skip-name-resolve and the
problem it's solved then  you have only this 2 options.
Regards,

Gelu
_
G.NET SOFTWARE COMPANY

Permanent e-mail address : [EMAIL PROTECTED]
  [EMAIL PROTECTED]
- Original Message -
From: Chris Faust [EMAIL PROTECTED]
To: John P [EMAIL PROTECTED]; [EMAIL PROTECTED]
Sent: Thursday, January 02, 2003 6:54 AM
Subject: RE: Desperate - failed: Lost connection to MySQL server during
query


 Thanks for the help John, I really don't know all the specifics of the
 hardware setup as it is all out at our ISP, I know its a rack mounted P4
and
 its going into a Cisco switch but that's about it.

 We have made some progress though and as strange as it sounds its really
 looking like its something with RH 8, in short we downgraded perl 5.8 to
 5.6.1 with no results, we then went from Apache 2 down to 1.3 with no
 results, then that night backup exec came through and the machine spiked
to
 100% - noticed it by luck of being on the machine at the same time, this
 pretty much took Apache, Perl and my code out of the question.

 Did up a new machine (same specs), put RH 7.3 on it, copied everything
over
 and made it live.. Right before we switched over to the new machine we
 stopped throttling the server (it was the only way to stop those errors)
and
 instantly those connection failures started happening like crazy.
 As soon as we made the switch, they all went away, load was cut in half
and
 CPU idle went up around 30 to 40% and things were just screaming, 110%
 improvement in all areas.

 So you'd think everything was wonderful now, wouldn't you?.. Well check
this
 out.. As soon as the new web server was brought up I started getting (and
 still get) tons of Aborted connection ... (Got an error reading
 communication packets) - and mySql has run without a flaw since day one,
 also the scripts and DBI and everything was exactly the same on the new
web
 server from the old web server (mysql would have no knowledge of the
 switch).
 I can say I'm about 98% sure that everything mySql shows for this problem
 at:
 http://www.mysql.com/doc/en/Communication_errors.html
 Isn't a issue.

 As RH 8 is also running on the dedicated mySql machine, I'm starting to
 believe its the root of all my problems.

 Its been a wild week!!

 Thanks
 -Chris



  -Original Message-
  From: John P [mailto:[EMAIL PROTECTED]]
  Sent: Saturday, December 28, 2002 1:45 PM
  To: Chris Faust; [EMAIL PROTECTED]
  Subject: Re: Desperate - failed: Lost connection to MySQL server during
  query
 
 
   If you are running close to the same setup with no problems
  then I feel a
   little better about it not being a issue of pure traffic.
 
  Yes, we operate in a very similar way to you. (BTW, we have had very
good
  results with a PHP based cache facility that simply stores the db
driven
  pages over a selectable time period; good if your pages don't change
that
  much! Capacity increased 4000% or so; would imagine something
  similar exists
  for perl)
 
   I don't think the link between the machines is a issue, both
  machines are
   dedicated and at the same location, I've tried using both the
  external and
   internal (10.0.x.x) IP to connect to the DB with the same
  results and in
  all
   cases both machines have had entries in their hosts file for
  one another.
  
   As for simultaneous connections, that is something that I
  still need to go
   through the logs and come up with a real number for those time
  frames.. I
   don't know anyway to see a real number of actual users using Apache
via
  the
   command line (is there such a thing?).
 
  I've always done ps -ef | grep httpd | wc -l a few times which shows
the
  processes, you can get a good idea of whether the site is busy or not.
I
  don't know how to actually find the exact number of users, I
  suppose netstat
  ?
 
   One thing I wonder that I forgot to ask - does using IP address as
the
  host
   for a user in mySql matter? Meaning before DNS switched over I
  wanted to
  get
   everything up and running so I created all the mysql user
  accounts based
  on
   the IP address of the web server (and not name).
   I would think if this were a issue at all I would be getting denied
   messages and it wouldn't work 100% of the time, but I thought I would
  throw
   it out there.
 
  I'd do everything by IP, especially for the internal stuff.
 
  It might be worth trying a dedicated cable+two separate network cards
in
  each server to handle MySQL traffic. Just a thought, but could packets
be
  getting lost between the two

Re: Desperate - failed: Lost connection to MySQL server during query

2002-12-28 Thread Mark
- Original Message -
From: Chris Faust [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Friday, December 27, 2002 10:22 PM
Subject: Desperate - failed: Lost connection to MySQL server during query


 The problem is this, everytime the web server starts to work a little
 (load via a uptime showing about 6), 1 out of 5 scripts bomb out with
 the message of:

 failed: Lost connection to MySQL server during query

 As load gets higher then the rate of failure gets higher.


I lack the necessary info on your scripts, of course; but you might be
looking at it from the wrong angle. I would ere expect a time-out issue with
the Apache server (that is, with its spawned children). Try a netstat -a;
are many http connection in a TIME_WAIT state? The Timeout value in
httpd.conf also leaps to mind. A CPU load of 6, though not itself
excessively high, may be an indication that the Apache server gets hits with
many, many requests, forcing many to remain in a TIME_WAIT state for a
while -- long enough to cause a potential problem for the MySQL connection,
at least.

A solid test, I would say, is to try and run your Perl scripts directly, and
not via a web-page. I have a nagging suspicion the errors will be gone.

- Mark


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RE: Desperate - failed: Lost connection to MySQL server during query

2002-12-28 Thread Chris Faust
Hello Mark,

Thanks for the reply..

I would need to wait until load gets up there to see the state of apache but
even now with almost no load on the machine I'm seeing at least a dozen
connections in the TIME_WAIT state. On the flip site of things I have not
been seeing any other connection related issues from apache (no connection
reset by peer messages or anything like that)

I really don't think its any of the scripts either, everything was running
fine at another location (none of these errors ever came up) and the scripts
do run fine via the command line.

To give you a little more on the scripts..

I create a connection to the DB as the first thing in all scripts. That
connection is used anyplace a call to the DB is needed, (in other words I
don't fork anything or create any children, establish a second connection
etc.) there is never anymore then 1 connection made to the DB for any 1
script that is compiled at run-time.

For timeout, Apache has:
Timeout 300
KeepAlive On
MaxKeepAliveRequests 0
KeepAliveTimeout 15

One other test I did was put part of the site that was getting as many lost
connection errors as anything else, on another machine (the administration
side of it) and once there it ran perfectly using the same mySql server (and
its even IIS).

I'm leaning towards either Redhat 8, or Apache 2 or the combination of the
two of them - I just can't figure out what else to try or what to look for.
I hate the thought all the work involved in bring up a new machine and
bringing everything over when I at least have a error message to work with
:).

Thanks
-Chris




  The problem is this, everytime the web server starts to work a little
  (load via a uptime showing about 6), 1 out of 5 scripts bomb out with
  the message of:
 
  failed: Lost connection to MySQL server during query
 
  As load gets higher then the rate of failure gets higher.


 I lack the necessary info on your scripts, of course; but you might be
 looking at it from the wrong angle. I would ere expect a
 time-out issue with
 the Apache server (that is, with its spawned children). Try a
 netstat -a;
 are many http connection in a TIME_WAIT state? The Timeout value in
 httpd.conf also leaps to mind. A CPU load of 6, though not itself
 excessively high, may be an indication that the Apache server
 gets hits with
 many, many requests, forcing many to remain in a TIME_WAIT state for a
 while -- long enough to cause a potential problem for the MySQL
 connection,
 at least.

 A solid test, I would say, is to try and run your Perl scripts
 directly, and
 not via a web-page. I have a nagging suspicion the errors will be gone.

 - Mark



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RE: Desperate - failed: Lost connection to MySQL server during query

2002-12-28 Thread Doug Thompson
Chris:

I bet a dollar to a donut that you have a hardware problem.  The
essential proof is in the first quoted paragraph below.  Believe 
your data, save your hair.

Regards,
Doug

Filter That!  SQL MySQL Query

On Sat, 28 Dec 2002 07:18:07 -0500, Chris Faust wrote:

One other test I did was put part of the site that was getting as many lost
connection errors as anything else, on another machine (the administration
side of it) and once there it ran perfectly using the same mySql server (and
its even IIS).

I'm leaning towards either Redhat 8, or Apache 2 or the combination of the
two of them - I just can't figure out what else to try or what to look for.
I hate the thought all the work involved in bring up a new machine and
bringing everything over when I at least have a error message to work with
:).





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RE: Desperate - failed: Lost connection to MySQL server during query

2002-12-28 Thread Chris Faust
Wow, I don't know if that's a good bet as doesn't a donut cost around a
dollar these days :).

Seriously, It very well could be something hardware related but everything
is brand-new and I'm not seeing any issues logged anyplace with anything on
the machine (except this specific problem at high load times and there is
the error being reported).

Something else that may be an issue is its just traffic and how Redhat 8 or
Apache 2 deals with it, the site isn't over the top but the high daily
average is 10,000 unique users, 250,000 page views and about 6 gig of
bandwidth a day..
Pipe is no issue at all and I would think that the P4 could handle that
amount of traffic - I only see CPU go off the chart when all the disconnects
start happening so its hard to tell if one is the result of the other..

Hardware is my last resort, but its moving up the list fast!!

Thanks
-Chris


 -Original Message-
 From: Doug Thompson [mailto:[EMAIL PROTECTED]]
 Sent: Saturday, December 28, 2002 7:33 AM
 To: Chris Faust; Mark; [EMAIL PROTECTED]
 Subject: RE: Desperate - failed: Lost connection to MySQL server during
 query


 Chris:

 I bet a dollar to a donut that you have a hardware problem.  The
 essential proof is in the first quoted paragraph below.  Believe
 your data, save your hair.

 Regards,
 Doug

 Filter That!  SQL MySQL Query

 On Sat, 28 Dec 2002 07:18:07 -0500, Chris Faust wrote:

 One other test I did was put part of the site that was getting
 as many lost
 connection errors as anything else, on another machine (the
 administration
 side of it) and once there it ran perfectly using the same
 mySql server (and
 its even IIS).
 
 I'm leaning towards either Redhat 8, or Apache 2 or the
 combination of the
 two of them - I just can't figure out what else to try or what
 to look for.
 I hate the thought all the work involved in bring up a new machine and
 bringing everything over when I at least have a error message
 to work with
 :).







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RE: Desperate - failed: Lost connection to MySQL server during query

2002-12-28 Thread Chris Faust
If you are running close to the same setup with no problems then I feel a
little better about it not being a issue of pure traffic.

As for the scripts, its a heavy reliance on the database for information -
pretty much the whole site is like a classifieds ads system. Other then the
advance searches (which are not used all that much) 90% of everything is
just a single select to the DB at which point the results are normally
parsed out in a single loop and displayed to the user (I also use
HTML::Template to deal with serving results).

If it means anything, when things are running at a normal load I can sit and
watch people hitting the scripts (just using top or ps -eaf) and see that
they use up a little CPU and then they are gone (meaning everything did its
thing and it was over), I almost never see a perl process that is running
one of the webscipts last any more then a second or sometimes two..

I don't think the link between the machines is a issue, both machines are
dedicated and at the same location, I've tried using both the external and
internal (10.0.x.x) IP to connect to the DB with the same results and in all
cases both machines have had entries in their hosts file for one another.

As for simultaneous connections, that is something that I still need to go
through the logs and come up with a real number for those time frames.. I
don't know anyway to see a real number of actual users using Apache via the
command line (is there such a thing?).

One thing I wonder that I forgot to ask - does using IP address as the host
for a user in mySql matter? Meaning before DNS switched over I wanted to get
everything up and running so I created all the mysql user accounts based on
the IP address of the web server (and not name).
I would think if this were a issue at all I would be getting denied
messages and it wouldn't work 100% of the time, but I thought I would throw
it out there.

Thanks
-Chris



 Chris, we are running a similar www/db box setup to you, with similar
 traffic and data transfer figures. I use Apache 1.3/PHP though.
 I never see
 the uptime over 1, let alone 6.

 Do all your scripts have quite extensive reliance on the DB and
 calculations
 etc? I would have thought that the WWW box has very little to do!

 I know each situation is different, but have you tested the link
 between the
 two computers (is it dedicated or over the same net as the WWW?) to check
 that there isn't a problem there? What sort of simultaneous connection
 figures does this problem start at? I wonder about a hardware / network
 problem too..


 Cheers,
 John



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Re: Desperate - failed: Lost connection to MySQL server during query

2002-12-28 Thread Mark
- Original Message -
From: Chris Faust [EMAIL PROTECTED]
To: Mark [EMAIL PROTECTED]; [EMAIL PROTECTED]
Sent: Saturday, December 28, 2002 1:18 PM
Subject: RE: Desperate - failed: Lost connection to MySQL server during
query



 I really don't think its any of the scripts either, everything was
 running fine at another location (none of these errors ever came up)
 and the scripts do run fine via the command line.

Hmm, if stuff runs consistently well on the command line, then that seems to
be ruling out a hardware error (unless you connect our DBI over TCP/IP, in
which case you could have a faulty Ethernet card; but I assumed you are
using a local UNIX domain socket, like /tmp/mysql.sock).

 One other test I did was put part of the site that was getting as many
 lost connection errors as anything else, on another machine (the
 administration side of it) and once there it ran perfectly using the
 same mySql server (and its even IIS).

This DOES seem to indicate you are connecting using TCP/IP. Are you? If so,
a whole new sleuth of options appears.

 I'm leaning towards either Redhat 8, or Apache 2 or the combination of
 the two of them - I just can't figure out what else to try or what to
 look for.

Try connecting over the domain socket; or / and add something like this to
the [mysql] section of my.cnf,

set-variable = connect_timeout=4

Just to see whether it is a timing problem.

- Mark


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RE: Desperate - failed: Lost connection to MySQL server during query

2002-12-28 Thread Chris Faust
Yes, I do connect to the DB server over IP - in short this is what I do
within MAIN of all my scripts (and $db is what is used anyplace a DB
connection is needed)

##
# Database Setup
# -
#
my $dbpassfile = '/websites/web_files/dbadmin.pass';
my ($db_username,$db_password,$db_location,$db_name,$db);
open (DBPASSFILE, $dbpassfile) or die Couldn't open $dbpassfile: $!\n;
while (DBPASSFILE) {
 ($db_username,$db_password,$db_location,$db_name) = split;
 }
my $database = DBI:mysql:database=$db_name:host=$db_location;
$db = DBI-connect($database,$db_username,$db_password) or die Cannot
Connect:  . $db-errstr();
close DBPASSFILE;

I use a text file to store the username,password,table name and IP to add
just a little more security.
I have check to make sure that open files on the linux machine wasn't a
issue (and it wasn't) when opening up that file each time.

As far as the connection_timeout, I don't have anything in my.cnf but if I
do a mysqladmin variables it shows me its set to 5.

I think I'm going back to the drawing board :)

Thanks
-Chris



 This DOES seem to indicate you are connecting using TCP/IP. Are
 you? If so,
 a whole new sleuth of options appears.

  I'm leaning towards either Redhat 8, or Apache 2 or the combination of
  the two of them - I just can't figure out what else to try or what to
  look for.

 Try connecting over the domain socket; or / and add something
 like this to
 the [mysql] section of my.cnf,

 set-variable = connect_timeout=4

 Just to see whether it is a timing problem.

 - Mark




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Re: Desperate - failed: Lost connection to MySQL server during query

2002-12-28 Thread John P
 If you are running close to the same setup with no problems then I feel a
 little better about it not being a issue of pure traffic.

Yes, we operate in a very similar way to you. (BTW, we have had very good
results with a PHP based cache facility that simply stores the db driven
pages over a selectable time period; good if your pages don't change that
much! Capacity increased 4000% or so; would imagine something similar exists
for perl)

 I don't think the link between the machines is a issue, both machines are
 dedicated and at the same location, I've tried using both the external and
 internal (10.0.x.x) IP to connect to the DB with the same results and in
all
 cases both machines have had entries in their hosts file for one another.

 As for simultaneous connections, that is something that I still need to go
 through the logs and come up with a real number for those time frames.. I
 don't know anyway to see a real number of actual users using Apache via
the
 command line (is there such a thing?).

I've always done ps -ef | grep httpd | wc -l a few times which shows the
processes, you can get a good idea of whether the site is busy or not. I
don't know how to actually find the exact number of users, I suppose netstat
?

 One thing I wonder that I forgot to ask - does using IP address as the
host
 for a user in mySql matter? Meaning before DNS switched over I wanted to
get
 everything up and running so I created all the mysql user accounts based
on
 the IP address of the web server (and not name).
 I would think if this were a issue at all I would be getting denied
 messages and it wouldn't work 100% of the time, but I thought I would
throw
 it out there.

I'd do everything by IP, especially for the internal stuff.

It might be worth trying a dedicated cable+two separate network cards in
each server to handle MySQL traffic. Just a thought, but could packets be
getting lost between the two servers (network overloaded or out of ports on
eth0 or ..?)

Post your exact network setup (machines, switches/hubs etc) and that might
give some more clues?

Good luck
John


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